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customer collaboration specialist

Mondelēz International

<div><div>Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Possible.
You will improve value and service to your customers and improve supply chain efficiency. In addition, you will use internal and customer data to optimize plans and to support joint initiatives with strategic customers.
How you will contribute
You will:<ul><li>
Be the single point of contact for your customer portfolio</li><li>
Manage escalations for complaints and disputes, and handle and resolve issues to ensure maximum customer satisfaction</li><li>
Help achieve business and commercial objectives by achieving customer service targets, supporting the improvement agenda (internal process and external customer) and developing collaborative relationships cross-functionally and with customers</li><li>
Work with the order fulfilment team to report on KPIs, including root-cause analysis and improvement initiatives</li><li>
Use customer data to monitor on-shelf availability, depot-to-store service, stock holding and promotional sales. Use this information to drive decision making internally and with the customer in ways that maximize service levels and sales</li></ul>
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:<ul><li>
Experience in CS&amp;L and with customers</li><li>
Experience in fast-moving consumer goods or consumer packaged goods company</li><li>
Strong analytical and problem solving skills</li><li>
SAP knowledge and expertise in MS Office</li><li>
Customer orientation, strong influencing and communication skills</li><li>
Strong focus on delivering productivities, service and KPIs</li><li>
Team player, accountable, proactive thinking, flexibility</li></ul>
More about this role
What you need to know about this position:
What extra ingredients you will bring:
Education / Certifications: Bachelor's Degree in relevant fields
Job specific requirements:
Travel requirements:
Work schedule:
Relocation Support Available?
No Relocation support available
Business Unit Summary<div>
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!</div><div></div><div>
Our people make all the difference in our succes</div>
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER
Job Type
Regular
Customer Collaboration (CLD)
Customer Service &amp; Logistics</div></div>

Customer Collaboration Specialist

Aktif Bank

<div>
 
 
 Job Description (English)
 
 
 
 
 
 
 We are looking for a Next Generation Banking Assistant Specialist/Specialist to join our innovative and dynamic banking team, aiming to provide the best banking experience to our customers. In this role, you will play a crucial part in completing 3rd party firm&rsquo;s API integrations, improving API for the business perspective, offering a wide range of financial products and services, planning and execution of Open Banking projects, enhancing smooth customer experience, and contributing to the growth of our company.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Contributes and shapes Open Banking, Baas(Banking As a Service), and API Banking strategies and roadmaps, plans the associated activities, and ensures coordination within the Bank.
 </li>
 <li>
 Monitors global and local developments in Open Banking and regulatory changes, contributes to the strategy, and collaborates with relevant teams to project-manage and complete initiatives.
 </li>
 <li>
 Collaborates with product owners and relevant departments to implement new products/services aligned with Open Banking, Baas(Banking As a Service), and API Banking business models and customer needs.
 </li>
 <li>
 Evaluates collaboration opportunities with relevant business units to promote API Banking adoption and create revenue models, ensuring coordination and governance in integrations.
 </li>
 <li>
 API of Bank design and content management for business perspective, coordinates with business units and technical teams for content updates and establishes new partnerships
 </li>
 <li>
 Dissemination of strategies and projects by following new regulations in financial services, business models of new digital technologies, global/local markets.
 </li>
 <li>
 Manages the contract and legislation processes with the company to be cooperated with
 </li>
 </ul>
 
 
 Qualifications:
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in a relevant field.
 </li>
 <li>
 Extensive knowledge of Open Banking trends, global and local markets, and regulatory developments.
 </li>
 <li>
 Strong project management and coordination skills.
 </li>
 <li>
 Excellent collaboration and communication skills.
 </li>
 <li>
 Possesses a minimum of 2 years of experience in the banking or finance sector.
 </li>
 <li>
 Team-player attitude with a willingness to contribute to team goals.
 </li>
 <li>
 Customer-focused mindset with the ability to handle challenging situations.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?:
 
 
 <ul>
 <li>
 Opportunity to drive Open Banking initiatives and contribute to the bank's digital transformation.
 </li>
 <li>
 Collaborative and innovative work environment.
 </li>
 <li>
 Continuous training and career development opportunities.
 </li>
 </ul>
 
 
</div>

Next Generation Banking Assistant Specialist / Specialist

Balluff EMEA

<div>
 
 
 PRODUCT APPLICATION SPECIALIST &ndash; Balluff T&uuml;rkiye
 
 
 
 
 
 
 Around the world, approximately 3,900 Balluff employees work daily on high-quality sensor, identification and image processing solutions, including network technology and software for all automation requirements.
 
 
 That is why, as a globally positioned family business, we always offer you the best conditions.
 
 
 
 
 
 Are you passionate about
 
 industrial automation
 
 and helping customers succeed?
 
 
 
 
 
 At
 
 Balluff T&uuml;rkiye
 
 , we&rsquo;re looking for a
 
 Product Application Specialist (PAS)
 
 who combines technical expertise with a customer-first mindset to deliver innovative solutions.
 
 
 
 
 
 T
 
 asks &amp; Responsibilities
 
 
 <ul>
 <li>
 Product and application consultation
 </li>
 <li>
 Offering product recommendations and solution suggestions
 </li>
 <li>
 Support sales organization in selling complex products
 </li>
 <li>
 Consultation, training on-site
 </li>
 <li>
 Execution of internal and external application test
 </li>
 <li>
 Support product introductions and pilot phases
 </li>
 <li>
 Elaboration of feasibility and proof of concept studies
 </li>
 <li>
 Contributing to technical knowledgebase with applications notes, videos and other suitable media/tools.
 </li>
 <li>
 Support of integrators/partners
 </li>
 <li>
 Active selling of services and solutions
 </li>
 <li>
 On-Site after-sales service calls in collaboration with complaint management team
 </li>
 <li>
 Responsible technical contact person, of the allocated region, for the sales persons and customers
 </li>
 <li>
 Active participation in SAP C4C support ticket processing
 </li>
 </ul>
 
 
 
 
 
 What we&rsquo;re looking for
 
 
 <ul>
 <li>
 Degree in Electrical Engineering, Automation, or a related STEM field.
 </li>
 <li>
 Experience in industrial automation and customer-facing roles.
 </li>
 <li>
 Strong communication, negotiation, and problem-solving skills.
 </li>
 <li>
 Ability to work independently and drive results.
 </li>
 </ul>
 
 
 
 
 
 What we offer
 
 
 <ul>
 <li>
 Permanent contract
 </li>
 <li>
 Private health insurance
 </li>
 <li>
 Meal allowance
 </li>
 <li>
 Flexible working hours
 </li>
 <li>
 Continuous training and professional development
 </li>
 </ul>
 
 
 
 
 📍
 
 Location:
 
 Candidate can be based in
 
 Istanbul, Izmir, Bursa, or Ankara
 
 
 
 
 
 
 
 Ready to take your career to the next level?
 
 Join our team and help our customers achieve success!
 
 
 👉 Apply now and be part of a global leader in automation!
 
 
 
 
 
 
 #CareerOpportunity #JoinOurTeam #Automation #IndustrialAutomation #EngineeringJobs #Balluff #TechCareers #HiringNow #IstanbulJobs #IzmirJobs #BursaJobs #AnkaraJobs
 
 
 
 
</div>

PRODUCT APPLICATION SPECIALIST (Istanbul, Bursa, Izmir or Ankara)

GE HealthCare

<div>
 
 Job Description Summary
 
 
 
 Service Delivery Specialist is responsible for driving service delivery, execution, dispatching and master planning processes to ensure customer satisfaction, problem resolution and operation excellence across Turkey. Responsible for managing daily service operation with dispatching field engineers to customer.
 
 
 
 Job Description
 
 
 
 
 Roles and Responsibilities
 
 
 
 <ul>
 <li>
 Ensuring ongoing customer satisfaction by efficient planning of field operations and timely resolution of customer issues
 </li>
 <li>
 Manage daily service dynamic operation
 </li>
 <li>
 Driving operational excellence on the service delivery processes under responsibility
 </li>
 <li>
 Dispatching field team members to the corrective service requests with most efficient and smart planning option, considering engineering proficiency and geographical circumstances.
 </li>
 <li>
 Master planning and follow up of Preventive Maintenance (PM), Field Modification Instruction (FMI), Installation, Option &amp; Upgrades (O&amp;U), helium refill operations
 </li>
 <li>
 Monitoring and closely following up down systems and hot issues until resolution and customer satisfaction
 </li>
 <li>
 Driving data analysis and business case development for key projects
 </li>
 <li>
 Developing productivity initiatives/projects to reduce cost, improve efficiency, eliminate manual work and increase speed of service
 </li>
 <li>
 Achieving Key Performance Indicators (KPIs) and ensuring compliance with Standard Operating Procedures (SOP&rsquo;s) on a daily basis
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree from related university
 </li>
 <li>
 Experience or familiarity with process management and/or continuous improvement
 </li>
 <li>
 Strong analytical and quantitative skills
 </li>
 <li>
 Experience on statistical and/or data management tools
 </li>
 <li>
 Proven ability to meet deadlines in a fast-paced changing environment
 </li>
 <li>
 Excellent planning, prioritization and organizational skills
 </li>
 <li>
 Excellent interpersonal and verbal &amp; written communication skills
 </li>
 <li>
 Demonstrated collaboration, negotiation and conflict resolution skills
 </li>
 <li>
 Analytical, problem solving &amp; root-cause analysis skills
 
 
 </li>
 </ul>
 
 Desired
 
 
 
 <ul>
 <li>
 Process Management
 </li>
 <li>
 Customer Service
 </li>
 <li>
 Communication skills
 </li>
 <li>
 Negotiation skills
 </li>
 <li>
 Planning skills
 
 
 </li>
 </ul>
 
 Characteristics
 
 
 
 <ul>
 <li>
 Strong oral and written communication skills. Ability to document, plan, market, and execute programs.
 
 
 </li>
 </ul>
 
 &ldquo;Bu ba&scedil;vuru kapsam&inodot;nda, 4857 say&inodot;l&inodot; &Idot;&scedil; Kanunu&rsquo;nun 30. maddesi ve ilgili mevzuat uyar&inodot;nca engelli bireylere y&ouml;nelik istihdam y&uuml;k&uuml;ml&uuml;l&uuml;klerini kar&scedil;&inodot;layan adaylar da de&gbreve;erlendirilecektir.&rdquo;
 
 
 
 &ldquo;As part of this application, candidates who meet the employment obligations for individuals with disabilities under Article 30 of the Turkish Labor Law (Law No. 4857) and related regulations will also be considered.&rdquo;
 
 
 
 About Us
 
 
 
 GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.
 
 
 Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you&rsquo;d expect from an organization with global strength and scale, and you&rsquo;ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
 
 
 GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
 
 
 GE HealthCare - Creating a world where healthcare has no limits
 
 
 
 
 
 Additional Information
 
 
 
 
 
 
 Relocation Assistance Provided:
 
 No
 
 
</div>

Service Delivery Speacialist

<div><h1 class="jobSectionHeader">Job Description Summary</h1>
Service Delivery Specialist is responsible for driving service delivery, execution, dispatching and master planning processes to ensure customer satisfaction, problem resolution and operation excellence across Turkey. Responsible for managing daily service operation with dispatching field engineers to customer.<h1 class="jobSectionHeader">
Job Description</h1>
Roles and Responsibilities<ul><li>
Ensuring ongoing customer satisfaction by efficient planning of field operations and timely resolution of customer issues</li><li>
Manage daily service dynamic operation</li><li>
Driving operational excellence on the service delivery processes under responsibility</li><li>
Dispatching field team members to the corrective service requests with most efficient and smart planning option, considering engineering proficiency and geographical circumstances.</li><li>
Master planning and follow up of Preventive Maintenance (PM), Field Modification Instruction (FMI), Installation, Option &amp; Upgrades (O&amp;U), helium refill operations</li><li>
Monitoring and closely following up down systems and hot issues until resolution and customer satisfaction</li><li>
Driving data analysis and business case development for key projects</li><li>
Developing productivity initiatives/projects to reduce cost, improve efficiency, eliminate manual work and increase speed of service</li><li>
Achieving Key Performance Indicators (KPIs) and ensuring compliance with Standard Operating Procedures (SOP&rsquo;s) on a daily basis</li></ul>
Required Qualifications<ul><li>
Bachelor&rsquo;s Degree from related university</li><li>
Experience or familiarity with process management and/or continuous improvement</li><li>
Strong analytical and quantitative skills</li><li>
Experience on statistical and/or data management tools</li><li>
Proven ability to meet deadlines in a fast-paced changing environment</li><li>
Excellent planning, prioritization and organizational skills</li><li>
Excellent interpersonal and verbal &amp; written communication skills</li><li>
Demonstrated collaboration, negotiation and conflict resolution skills</li><li>
Analytical, problem solving &amp; root-cause analysis skills</li></ul>
Desired
<ul><li>Process Management</li><li>
Customer Service</li><li>
Communication skills</li><li>
Negotiation skills</li><li>
Planning skills</li></ul>
Characteristics<ul><li>
Strong oral and written communication skills. Ability to document, plan, market, and execute programs.</li></ul><h3 class="jobSectionHeader">
&ldquo;Bu başvuru kapsamında, 4857 sayılı İş Kanunu&rsquo;nun 30. maddesi ve ilgili mevzuat uyarınca engelli bireylere y&ouml;nelik istihdam y&uuml;k&uuml;ml&uuml;l&uuml;klerini karşılayan adaylar da değerlendirilecektir.&rdquo;</h3><h3 class="jobSectionHeader">
&ldquo;As part of this application, candidates who meet the employment obligations for individuals with disabilities under Article 30 of the Turkish Labor Law (Law No. 4857) and related regulations will also be considered.&rdquo;</h3><h2 class="jobSectionHeader"> 
About us</h2>
GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you&rsquo;d expect from an organization with global strength and scale, and you&rsquo;ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare - Creating a world where healthcare has no limits
#LI-YH1<h1 class="jobSectionHeader">
Additional Information</h1><div><div><div><div><div><div><div>
Relocation Assistance Provided: No</div></div></div></div></div></div></div></div>

Noatum Logistics

<div>
 
 We are looking for a new team member to join us as
 
 Isotank Operations Specialist
 
 for our Isotank Container Department in Noatum T&uuml;rkiye &Idot;stanbul Office.
 
 
 
 
 
 Job Description
 
 
 
 
 
 We are currently recruiting for
 
 Isotank Operations Specialist
 
 to join our Isotank Container Department. You will be joining a professional and international team with extensive knowledge of the industry. Working closely with our customers and vendors, you will provide customers with excellent service. Your expertise ensures that we will continue to set the industry benchmark for seamless and efficient operations.
 
 
 
 
 
 Stolt Tank Containers (STC) is a leading provider of door-to-door transportation services for bulk- liquid chemicals and food-grade products with a fleet of more than 50,000 tank containers.
 
 
 
 
 
 We help our customers improve their supply chain management, by minimizing costs and increasing efficiency. Our culture champions digitalization, collaboration and continuous improvement, as well as a commitment to a sustainable future. Our people share our business goals to continuously improve, innovate and challenge the everyday.
 
 
 
 
 
 What You Will Be Doing
 
 
 
 
 
 As Isotank Operations Specialist, you will execute operational logistics requirements necessary for the successful import and/or export of orders as accepted by STC, to the customer&rsquo;s satisfaction.
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Plan and execute logistics requirements necessary for the successful export and/or import of orders as accepted by STC, to the customer&rsquo;s satisfaction; Accomplish tasks before deadline given by Isotank Container Director.
 </li>
 <li>
 Manage day-to-day operational emergencies in your area and to inform Isotank Container Director any serious incidents.
 </li>
 <li>
 Work cooperatively with colleagues to balance workloads, resulting in the effective and timely updating of necessary information, customer communication, freight billing, collections and documentation requirements.
 </li>
 <li>
 Colloborating with the Isotank Container Team weekly, monthly and end of month activities demanded by the business and come up with resolution of any cost control or invoicing issues.
 </li>
 <li>
 Execution of the entire operation process for the customers under her/his responsibility,
 </li>
 <li>
 Execution of all coordination with Stolt, equipment selection, follow-up,
 </li>
 <li>
 Processing of reservations from Stolt or local customers,
 </li>
 <li>
 Ensuring the flow of information by making timely and complete notifications to all relevant units,
 </li>
 <li>
 Tank container selection, execution of internal transportation process, follow-up of temporary acceptance procedures,
 </li>
 <li>
 Opening and tracking files in the Stolt program,
 </li>
 <li>
 Creating files in SOFT program, making income/expense entries,
 </li>
 <li>
 Following the customs stages of the organized shipments,
 </li>
 <li>
 Follow-up, control and preparation of documentation (HBL &amp; MBL) processes,
 </li>
 <li>
 Printing HBL and issuing invoices after the ship's departure,
 </li>
 <li>
 Ensuring that the relevant documents are delivered to the customers by proceeding in coordination with the finance unit,
 </li>
 <li>
 Resolving erroneous invoices by negotiating with the ship owner or suppliers,
 </li>
 <li>
 Complete and timely preparation of periodic reports.
 </li>
 </ul>
 
 Qualifications
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree,
 </li>
 <li>
 Minimum 2 year operations experience in the tank container industry or a comparable alternative.
 </li>
 <li>
 Advanced level of English.
 </li>
 <li>
 Strong international experience, and awareness of cultures.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Must be ethical, impartial, organized, detail oriented and able to prioritize, and set goals.
 </li>
 </ul>
 
 
</div>

Isotank Operations Specialist

Bomensoft

Job Description: Global Sales and Business Development SpecialistPosition: Global Sales and Business Development Specialist Company: Bomensoft Location: Turkey / Remote Option AvailableJob Summary:We are seeking a Global Sales and Business Development Specialist to support Bomensoft&rsquo;s global market expansion, nurture new customer relationships, and develop strategic partnerships. This role involves identifying business opportunities, contributing to international sales growth, and enhancing our presence in key markets worldwide.Key Responsibilities:<ul><li>Build and maintain relationships with clients across global markets, enhancing Bomensoft&rsquo;s international presence</li><li>Identify, evaluate, and engage in new business opportunities in line with our sales and growth strategies</li><li>Conduct market research and competitor analysis to optimize sales approaches and strategies</li><li>Propose solutions tailored to client needs, ensuring customer satisfaction and retention</li><li>Generate detailed sales and business development reports for strategic planning</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in a related field</li><li>Minimum of 3 years of experience in international sales and business development</li><li>Proficiency in English; additional languages are highly valued</li><li>Strong communication and negotiation skills with a solution-driven mindset</li><li>Goal-oriented, proactive, and able to work independently</li></ul>Job Types: Full-time, Contract

Global Sales and Business Development Specialist

Explore 914+ Customer collaboration specialist in House Counsel Jobs In Istanbul this December. Find roles across top companies and apply now to boost your career.

914 customer collaboration specialist jobs IN House Counsel Jobs In Istanbul

Customer Collaboration Specialist

Next Generation Banking Assistant Specialist / Specialist

PRODUCT APPLICATION SPECIALIST (Istanbul, Bursa, Izmir or Ankara)

Service Delivery Speacialist

Service Delivery Speacialist

Isotank Operations Specialist

Global Sales and Business Development Specialist