customer service specialist Jobs in Ankara

customer service specialist

customer success manager

solutions consultant

customer consultant

Palo Alto Networks

<div>
 
 Our Mission
 
 
 
 At Palo Alto Networks&reg; everything starts and ends with our mission:
 
 
 Being the cybersecurity partner of choice, protecting our digital way of life.
 
 
 Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we&rsquo;re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
 
 
 
 Who We Are
 
 
 
 We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
 
 
 As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
 
 
 
 Job Description
 
 
 
 
 Your Career
 
 
 
 The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks. As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer&rsquo;s security transformation journey. You will play a key role in defining technical solutions that secure a customer&rsquo;s key business imperatives and ensuring value realization of their investment with Palo Alto Networks. You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer&rsquo;s cybersecurity partner of choice.
 
 
 
 Your Impact
 
 
 
 Role
 
 
 
 Role
 
 
 
 Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:
 
 
 <ul>
 <li>
 Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions
 </li>
 <li>
 Understands Key customer business requirements and has the ability to position, demonstrate and create high level designs across the entire PANW portfolio solutions creating business value for customers
 </li>
 <li>
 Ability to drive customer adoption of Palo Alto Networks Platform. Building customer relationships by helping customers achieve increased productivity, operational efficiency, security efficacy, and greater flexibility to innovate
 </li>
 <li>
 Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
 </li>
 <li>
 Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions
 </li>
 <li>
 Demonstrating strong communication skills, influencing through effective presentations and customer-specific demos, and conducts technical engagements and workshops that are clear and impactful, simplifying complex ideas for various audiences
 </li>
 <li>
 Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities
 </li>
 <li>
 Demonstrates Cross functional leadership driving collaboration and orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy
 </li>
 <li>
 Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
 </li>
 <li>
 Understanding the competitive landscape and effectively differentiating PANW's leadership in the cybersecurity space
 </li>
 <li>
 Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events
 </li>
 <li>
 Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Your Experience
 
 
 
 <ul>
 <li>
 5+ years experience in Pre-Sales/Sales Engineering
 </li>
 <li>
 Skilled in at least one of the following Networking, Network Security, Cybersecurity, Private/Public Cloud Security, SOC/Endpoint or SASE
 </li>
 <li>
 Experience in delivering cybersecurity solutions that solve technical challenges and influence new business initiatives is preferred
 </li>
 <li>
 Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role; prior experience in a pre-sales role is ideal
 </li>
 <li>
 Creating and delivering technical presentations, workshops, or technical validation engagements
 </li>
 <li>
 Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
 </li>
 <li>
 Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
 </li>
 <li>
 Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred
 </li>
 <li>
 This is a field sales position where travel requirements may be required to support in person customer meetings, please discuss with the recruiter on the specifics for this position
 </li>
 <li>
 Proficient in English
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 The Team
 
 
 
 Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to transform their security architectures.
 
 
 You are empowered with unmatched systems and tools and a team built on joint success. You won&rsquo;t find someone at Palo Alto Networks that isn&rsquo;t committed to your success &ndash; with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers&rsquo; cybersecurity partner of choice, protecting their digital way of life.
 
 
 
 Our Commitment
 
 
 
 We&rsquo;re problem solvers that take risks and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.
 
 
 We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
 
 
 Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
 
 
 All your information will be kept confidential according to EEO guidelines.
 
 
 
 Is role eligible for Immigration Sponsorship? No.
 
 
 Please note that we will not sponsor applicants for work visas for this position.
 
</div>

Solutions Consultant

Koçtaş

Koçtaş, Koç Holding ile ev geliştirme perakendeciliği konusunda Avrupa'nın lider kuruluşu olan Kingfisher/B&Q ortaklığıdır. Dünya standartlarında perakendecilik uygulamalarıyla hızlı büyümeyi hedefleyen Koçtaş, Ankara mağazaları için " MÜŞTERİ DANIŞMANLARI" aramaktadır.
 
İstenen Yetenek ve Uzmanlıklar
 
<ul>
<li>Yasa gereği engelli kadrosuna uygun olunması</li>
<li>En az lise mezunu</li>
<li>Yoğun iş temposunda çalışabilecek olması</li>
<li>Vardiyalı çalışmaya engeli olmayan</li>
<li>Takım çalışmasına yatkın</li>
<li>İletişim yeteneği kuvvetli</li>
<li>İş disiplini yüksek ve sorumluluk sahibi</li>
<li>Adayların Sağlık Kurulu raporlarında yazılı olan işgücü kaybı yüzdesini ve engellerini açık olarak ön yazıda belirtmeleri gerekmektedir.</li>
</ul>

Engelli Müşteri Danışmanı - Ankara

PharmEng Technology

<div>
 
 About The Job Quality Assurance Consultant
 
 
 
 
 Job Summary:
 
 The Quality Assurance Consultant is responsible for the implementation, maintenance, and oversight of the Quality Management System (QMS) in local affiliates. This role ensures compliance with regulatory requirements, quality standards, and company policies. The Quality Assurance Consultant will manage quality risk, complaints, change controls, deviations, CAPA, authority inspections, self-inspections, GxP surveillance, product quality reviews, training, local product release, and oversight of GDP requirements for local warehousing and distribution.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 QMS implementation, maintenance, and oversight in local affiliates.
 </li>
 <li>
 Maintenance of the local Quality Manual and Site Master File.
 </li>
 <li>
 Quality risk management in local affiliate, including risk identification, analysis, communication, control, and escalation as required.
 </li>
 <li>
 Complaint management, acting as the Local Complaint Coordinator for reporting, local assessment, and local investigation.
 </li>
 <li>
 Change control management, QA assessment, site change control, QA review for change implementation and closure.
 </li>
 <li>
 Deviation management for internal, external, and transport deviations.
 </li>
 <li>
 CAPA management from deviations, internal audits, external audits, and self-inspections.
 </li>
 <li>
 Management of authority inspections and self-inspections.
 </li>
 <li>
 Local GxP surveillance and assessment.
 </li>
 <li>
 Product quality review (PQR).
 </li>
 <li>
 Training management, including maintenance of training matrix, training of local staff, annual GxP refresher training, and handling of training assignments in the LMS.
 </li>
 <li>
 Local product release (local QP), shipment review of transport performance, goods receipt check, and deviation handling.
 </li>
 <li>
 Oversight of GDP requirements for local warehousing and distribution.
 </li>
 <li>
 Shipping lane qualification and local transport performance of secondary distribution.
 </li>
 <li>
 Secondary distribution transport performance review.
 </li>
 <li>
 Return management, including QA evaluation against return criteria and collaboration with distributors.
 </li>
 <li>
 Product recall management, including local recall execution, communication with customers, communication with HA, recall reconciliation, and local product destruction.
 </li>
 <li>
 GxP suppliers management, including supplier identification, qualification, approval, annual compliance status evaluation, quality audit planning, conduct quality audits, and CAPA approval and closure.
 </li>
 <li>
 Local repackaging and relabeling, including change management, protocol, execution, QA review, and release.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Quality Management, Life Sciences, or a related field.
 </li>
 <li>
 Minimum of 5 years of experience in Quality Assurance within the pharmaceutical or healthcare industry.
 </li>
 <li>
 Strong knowledge of GxP regulations and quality standards.
 </li>
 <li>
 Excellent analytical, problem-solving, and communication skills.
 </li>
 <li>
 Ability to work independently and collaboratively in a team environment.
 </li>
 <li>
 Proficiency in using Quality Management Systems and Learning Management Systems (LMS).
 
 
 </li>
 </ul>
 
 Key Competencies
 
 
 
 <ul>
 <li>
 Attention to detail and accuracy.
 </li>
 <li>
 Strong organizational and time management skills.
 </li>
 <li>
 Effective leadership and team management abilities.
 </li>
 <li>
 Proactive and results-oriented mindset.
 </li>
 </ul>
</div>

Quality Assurance Consultant

POLAT EMLAK İNŞ.TİC.LTD.ŞTİ

37 y&#305;ll&#305;k Polat Emlak g&uuml;vencesiyle g&uuml;venilir, &#351;effaf ve profesyonel hizmet anlay&#305;&#351;&#305;m&#305;z&#305; payla&#351;acak yeni ekip arkada&#351;lar&#305; ar&#305;yoruz.Pozisyon: Emlak Dan&#305;&#351;man&#305;&#304;&#351; Tan&#305;m&#305;:<ul><li>Portf&ouml;y olu&#351;turma ve mevcut portf&ouml;ylerin sat&#305;&#351;/kiralama s&uuml;re&ccedil;lerini y&ouml;netmek</li><li>M&uuml;&#351;teri taleplerine uygun gayrimenkulleri sunmak</li><li>Tapu, ekspertiz, kredi gibi sat&#305;&#351; s&uuml;re&ccedil;lerinde profesyonel dan&#305;&#351;manl&#305;k sa&#287;lamak</li><li>Polat Emlak&rsquo;&#305;n marka de&#287;erini temsil ederek m&uuml;&#351;teri memnuniyetini en &uuml;st d&uuml;zeyde tutmak</li></ul>Aranan Nitelikler:<ul><li>Gayrimenkul sekt&ouml;r&uuml;ne ilgi duyan, insan ili&#351;kilerinde ba&#351;ar&#305;l&#305;</li><li>G&uuml;ler y&uuml;zl&uuml;, ileti&#351;imi kuvvetli, ikna kabiliyeti y&uuml;ksek</li><li>Aktif ara&ccedil; kullanabilen</li><li>Sorumluluk bilinci y&uuml;ksek, disiplinli ve tak&#305;m &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n</li><li>Deneyimli ya da sekt&ouml;re yeni ba&#351;layacak adaylar</li></ul>Sundu&#287;umuz Olanaklar:<ul><li>Sekt&ouml;rde 37 y&#305;ll&#305;k g&uuml;venilir marka ile &ccedil;al&#305;&#351;ma f&#305;rsat&#305;</li><li>G&uuml;&ccedil;l&uuml; m&uuml;&#351;teri portf&ouml;y&uuml; ve kurumsal destek</li><li>Tecr&uuml;beli ekipten e&#287;itim ve mentorluk deste&#287;i</li><li>Ofis ortam&#305;nda profesyonel &ccedil;al&#305;&#351;ma ko&#351;ullar&#305;</li></ul>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;

Gayimenkul Danışmmanı

Kaspersky

<div>
 
 
 Kaspersky has been protecting individuals and corporate clients all over the world from cyber threats for 28 years.
 
 
 
 
 We have 400 million unique users, 270 000 corporate clients, 517 products, 1100 technological patents and 34 offices around the world.
 
 
 
 
 
 
 
 Today our team has more than 5 500 top level experts, all of them regular people with their own talents and hobbies. Together we protect the world from cyber threats.
 
 
 
 
 
 
 
 Join us to become part of an exceptional team, while remaining yourself and using your skills to keep us growing and evolving.
 
 
 
 
 
 
 As
 
 Enterpise Account Manager
 
 you will be responsible for developing, overseeing and executing Enterprise Sales on dedicated territory. This is a key role in developing and maintaining long-term business relationships with our customers.
 
 
 
 
 
 
 Main responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Achieve quarterly and annual set targets from Enterprise outside of NAL;
 </li>
 <li>
 Establish and maintain executive level relationships to create a qualified pipeline and drive revenue;
 </li>
 <li>
 Develop contacts with customers into leads and work through the entire sales cycle;
 </li>
 <li>
 Articulate the value of our product/service to higher level within customer organization;
 </li>
 <li>
 Identify, develop and articulate a compelling value proposition to prospective customers in the large enterprise segment;
 </li>
 <li>
 Position Kaspersky Lab specialized services like cyber security training, threat intelligence services, Anti APT etc to large enterprises;
 </li>
 <li>
 Supply proposals and product information to prospects;
 </li>
 <li>
 Funnel reporting and updates using SalesForce;
 </li>
 <li>
 Work in close connection with Partner Account managers to ensure the deal closure and full sales cycle support by appropriate reseller or system integrator;
 </li>
 <li>
 Independently driving the entire sales cycle for customer acquisition;
 </li>
 <li>
 Stay updated with competitive landscape and latest trends in the security market;
 </li>
 <li>
 Work as a trusted consultant for enterprise clients, to get Kaspersky products &amp; services empaneled as their preferred choice;
 </li>
 <li>
 Lead the process of timely response to RFP&rsquo;s, along with partners &amp; colleagues;
 </li>
 <li>
 Present Kaspersky Portfolio of product &amp; services at field events such as conferences, seminars, etc;
 </li>
 <li>
 Convey customer requirements to Product Management teams on the regular basis;
 </li>
 <li>
 Co-ordinate with Global Enterprise Sales Team.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor Degree in Marketing, Management, Business Administration or equivalent;
 </li>
 <li>
 7+ years direct account management in cyber security in handling large accounts;
 </li>
 <li>
 Knowledge of cyber security solutions;
 </li>
 <li>
 Strong, documented track record of achievement against quota;
 </li>
 <li>
 Past history of presentations to large corporates;
 </li>
 <li>
 Current contacts / relationships at CxO level in large accounts;
 </li>
 <li>
 New business hunter and a proactive go-getter with a winning mentality;
 </li>
 <li>
 Excellent communication and presentation skills;
 </li>
 <li>
 Highly developed social skills and ability to manage relationships at all levels;
 </li>
 <li>
 Target-driven and result-focused;
 </li>
 <li>
 Good time management skills;
 </li>
 <li>
 Strong business and executive level sales acumen;
 </li>
 <li>
 Strong sense of responsibility and commitment, effective communications skills in interacting with people at all levels;
 </li>
 <li>
 Ability to work under pressure, multi-tasking and meet deadlines;
 </li>
 <li>
 Fluent English.
 </li>
 </ul>
 
 
 
 
 The
 
 hiring process
 
 (
 
 approx. 2&ndash;3 weeks total
 
 ) for this position looks as follows:
 
 
 
 
 
 1) Resume review (1&ndash;3 business days)
 
 
 2) Introductory call with Recruiter (30 min)
 
 
 3) Interview with Hiring Manager (60 min)
 
 
 4) Final interview (optional)
 
 
 5) Offer &amp; reference check
 
</div>

Enterprise Account Manager

Wraith Esports

<div>
 Wraith Esports olarak, h&inodot;zla b&uuml;y&uuml;yen ve dinamik ekibimize Ya&scedil;amkent&rsquo;te bulunan ofisimizde tam zamanl&inodot; olarak &ccedil;al&inodot;&scedil;acak bir M&uuml;&scedil;teri Temsilcisi ar&inodot;yoruz! E&gbreve;er oyun ekipmanlar&inodot;na ilgi duyuyor, ileti&scedil;im becerilerinize g&uuml;veniyor ve kullan&inodot;c&inodot; deneyimini en &uuml;st seviyeye &ccedil;&inodot;karmak i&ccedil;in &ccedil;al&inodot;&scedil;maktan keyif al&inodot;yorsan&inodot;z, sizi aram&inodot;zda g&ouml;rmek i&ccedil;in sab&inodot;rs&inodot;zlan&inodot;yoruz. Bu pozisyonda, m&uuml;&scedil;teri odakl&inodot; bir yakla&scedil;&inodot;mla hareket ederek &scedil;irketimizin m&uuml;&scedil;teri ili&scedil;kilerini g&uuml;&ccedil;lendirmeyi ve memnuniyeti en &uuml;st d&uuml;zeye &ccedil;&inodot;karmay&inodot; hedefleyeceksiniz.
 
 
 
 Genel Nitelikler
 
 
 
 <ul>
 <li>
 En az lise mezunu
 </li>
 <li>
 Tercihen m&uuml;&scedil;teri destek alan&inodot;nda deneyimli
 </li>
 <li>
 &Idot;yi derecede T&uuml;rk&ccedil;e dil becerisine sahip
 </li>
 <li>
 G&uuml;&ccedil;l&uuml; ileti&scedil;im becerileri ve problem &ccedil;&ouml;zme yetene&gbreve;ine sahip
 </li>
 <li>
 M&uuml;&scedil;teri odakl&inodot; d&uuml;&scedil;&uuml;nebilen
 </li>
 <li>
 Ekip &ccedil;al&inodot;&scedil;mas&inodot;na yatk&inodot;n
 </li>
 <li>
 Sab&inodot;rl&inodot;, empatik ve kullan&inodot;c&inodot; odakl&inodot; &ccedil;al&inodot;&scedil;ma disiplinine sahip
 </li>
 <li>
 Problem &ccedil;&ouml;zme becerilerine sahip
 </li>
 <li>
 Zaman y&ouml;netimi becerileri geli&scedil;mi&scedil;
 </li>
 <li>
 Google Sheets ve Microsoft Office kullanma konusunda bilgi sahibi
 
 
 </li>
 </ul>
 
 &Idot;&scedil; Tan&inodot;m&inodot;
 
 
 
 <ul>
 <li>
 M&uuml;&scedil;teri taleplerini ve &scedil;ikayetlerini etkili ve h&inodot;zl&inodot; bir &scedil;ekilde yan&inodot;tlamak
 </li>
 <li>
 E-posta, canl&inodot; destek ve sosyal medya kanallar&inodot; &uuml;zerinden ileti&scedil;im kurmak
 </li>
 <li>
 M&uuml;&scedil;teri memnuniyetini art&inodot;rmak i&ccedil;in gerekli ad&inodot;mlar&inodot; atmak
 </li>
 <li>
 Kullan&inodot;c&inodot;lardan gelen geri bildirimleri analiz ederek ilgili departmanlara iletmek
 </li>
 <li>
 &Scedil;irket politikalar&inodot; ve prosed&uuml;rleri do&gbreve;rultusunda hareket etmek
 </li>
 <li>
 Hizmet kalitesini art&inodot;rmaya y&ouml;nelik &ouml;neriler geli&scedil;tirmek ve uygulamak
 
 
 </li>
 </ul>
 E&gbreve;er sizde dinamik ve yenilik&ccedil;i bir ekip i&ccedil;inde yer almak ve Wraith Esports&rsquo;un b&uuml;y&uuml;yen ailesine kat&inodot;lmak isterseniz ba&scedil;vurunuzu bekliyoruz!
</div>

Müşteri Temsilcisi

Explore 82+ Customer consultant in Ankara this November. Find roles across top companies and apply now to boost your career.

82 customer consultant jobs IN Ankara

Solutions Consultant

Engelli Müşteri Danışmanı - Ankara

Quality Assurance Consultant

Quality Assurance Consultant

Gayimenkul Danışmmanı

Enterprise Account Manager

Müşteri Temsilcisi