store manager Jobs in Arabic Written And Spoken Jobs In Arabic Jobs In Abu Dhabi United Arab Emirates

store manager

customer service advisor - arabic speaker - abudhabi Jobs in Arabic Written And Spoken Jobs In Arabic Jobs In Abu Dhabi United Arab Emirates

customer service advisor - arabic speaker - abudhabi

customer service advisor - arabic speaker (abu dhabi) Jobs in Arabic Written And Spoken Jobs In Arabic Jobs In Abu Dhabi United Arab Emirates

customer service advisor - arabic speaker (abu dhabi)

sales assistant | retail | ikea yas Jobs in Arabic Written And Spoken Jobs In Arabic Jobs In Abu Dhabi United Arab Emirates

sales assistant | retail | ikea yas

analyst - asset management Jobs in Arabic Written And Spoken Jobs In Arabic Jobs In Abu Dhabi United Arab Emirates

analyst - asset management

customer experience analyst retail aldar retail management

ALDAR

<div>
 
 
 Aldar Retail Management
 
 is looking for a
 
 Customer Experience (CX) Analyst
 
 to support the implementation of our CX strategy by analyzing customer feedback, generating actionable insights, and tracking performance across all touchpoints. This role plays a key part in delivering seamless, engaging experiences for our guests, coordinating CX initiatives, and managing customer issue tickets across the business.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 CX Insights &amp; Reporting
 
 
 <ul>
 <li>
 Analyze customer feedback from surveys, social media, emails, service desks, websites, and mystery shopping.
 </li>
 <li>
 Prepare regular reports tracking
 
 NPS, CSAT, CES, complaint trends, and mystery shopper results
 
 , and respond to ad-hoc data requests.
 </li>
 <li>
 Identify trends, pain points, and opportunities using quantitative and qualitative methods.
 </li>
 <li>
 Develop presentations and share actionable insights with internal stakeholders to drive improvements.
 </li>
 <li>
 Collaborate with Customer Service teams and CX platform managers to ensure data quality and consistency.
 </li>
 </ul>
 
 
 Operational Excellence &amp; Service Delivery
 
 
 <ul>
 <li>
 Monitor and manage customer tickets and complaints, ensuring timely follow-up and resolution.
 </li>
 <li>
 Collaborate across departments and escalate issues when necessary.
 </li>
 <li>
 Generate monthly reports on resolution times, SLA compliance, and recurring issues.
 </li>
 <li>
 Conduct root-cause analyses and recommend process improvements.
 </li>
 <li>
 Support adoption of CX tools and processes that enhance guest convenience and accessibility.
 </li>
 </ul>
 
 
 CX Activations &amp; Engagement Support
 
 
 <ul>
 <li>
 Assist in planning, coordination, and execution of CX activations, events, and in-mall initiatives.
 </li>
 <li>
 Track participation, engagement, and feedback to measure success.
 </li>
 <li>
 Coordinate with vendors and internal teams to ensure seamless delivery of initiatives.
 </li>
 </ul>
 
 
 Stakeholder Engagement &amp; Collaboration
 
 
 <ul>
 <li>
 Work closely with Retail Marketing, Leasing, Operations, and Development teams to integrate customer insights.
 </li>
 <li>
 Provide timely and actionable reports to management to support decision-making and performance tracking.
 </li>
 </ul>
 
 
 Key Metrics &amp; Results
 
 
 <ul>
 <li>
 
 Customer Satisfaction:
 
 NPS, CSAT, Mystery Shopper results
 </li>
 <li>
 
 Service Quality:
 
 SOP adherence, complaint resolution times, operational audits
 </li>
 <li>
 
 Stakeholder Engagement:
 
 Retailer feedback, cross-department collaboration
 </li>
 <li>
 
 Brand Impact:
 
 CX awards, PR mentions, guest testimonials
 </li>
 </ul>
 
 
 Working Conditions
 
 
 <ul>
 <li>
 Based at
 
 Yas Mall HQ
 
 with daily interaction across multiple mall locations.
 </li>
 <li>
 Occasional travel may be required between locations depending on portfolio scope.
 </li>
 <li>
 High-touch role requiring presence during operational hours, including weekends.
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 
 Experience:
 
 3&ndash;5 years in
 
 Customer Experience, Data Analytics, Market Research, or related fields
 
 . Retail, shopping mall, or hospitality experience preferred.
 </li>
 <li>
 
 Skills:
 
 Data analytics, qualitative &amp; quantitative research, customer journey mapping, stakeholder influence. Familiarity with CX tools (Qualtrics, Power BI, Tableau) is a plus.
 </li>
 <li>
 
 Interpersonal Skills:
 
 Strong communication and presentation skills, collaborative mindset, highly organized, proactive, and detail-oriented.
 </li>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in
 
 Business, Marketing, Statistics, Data Analytics, or related discipline
 
 . CX certification is a plus.
 </li>
 </ul>
 
 
</div>

Customer Experience Analyst – Retail_ Aldar Retail Management

Overview Vice President - Design G role at ALDAR. Responsible for leading vertical and mixed use design activities across all projects under construction, ensuring adherence to standards and cost effectiveness. Lead the development of master plans that conform to Business Plans (BP) from Development Management. Responsibilities <ul><li>Provide overall design direction on feasibility / test fits.</li><li>Participate in predesign activities, including providing input and innovative ideas to development management and assisting with client design briefs.</li><li>Oversee the creation of the Project Brief and the Scope sections of the RFP; participate in prequalification and assessments of consultants.</li><li>Oversee tender evaluations for technical submissions and approve the Project Implementation Plan for each project.</li><li>Establish and manage the Aldar Design Guidelines with input from DM and PDT; ensure design reviews align with Aldar specifications.</li><li>Manage design progress against the programme and validate design brief / code compliance.</li><li>Obtain necessary design NOCs in conjunction with government relations and secure utility/NOC permits through consultants to obtain Building Permits.</li><li>Review and approve proposed materials, substitutes, and colours; ensure adherence to Estidama standards.</li><li>Coordinate with consultants to ensure drawings and submittals reflect the project brief and handle deviations as needed.</li><li>Provide support to project teams during execution and commissioning through design reviews for constructability, and identify value engineering opportunities to reduce costs and time.</li><li>Communicate all vertical design changes clearly to DM and related functions for forecast adjustments; work with Master Planning and Infrastructure teams to ensure design aligns with the overall plan.</li><li>Carry out weekly and monthly progress reporting to the line manager.</li></ul> Qualifications & Skills <ul><li>Minimum 10+ years of experience in design processes for developments with CAPEX 4+ billion AED.</li><li>Minimum 2+ years in a managerial position.</li><li>Sector experience: Retail estate sector, construction.</li><li>Deep exposure to GCC region and adjacent markets preferred.</li><li>Excellent design & master-planning capabilities; strong conflict resolution and teamwork skills.</li><li>Excellent analytical and communication skills, with the ability to present master plans to senior leaders for approval.</li><li>Experience in leading multi-disciplinary teams including Business Planning, Master Planning, Design, Project Management, Procurement and Commercial functions.</li><li>Bachelor's degree in architecture or engineering.</li></ul> Seniority & Employment <ul><li>Seniority level: Executive</li><li>Employment type: Full-time</li><li>Job function: Product Management and Marketing</li></ul>Note: This description reflects the original job information; other postings or time-stamped entries listed in the source are not part of the position's responsibilities.

Vice President - Design

Aldar Hospitality

<div>
 
 
 About Aldar Hospitality
 
 
 
 Powered by human connections and the desire to reimagine guest experiences, every destination within our hospitality portfolio is transformed to reflect the human spirit: nurturing, ever evolving and wholesome. Our diverse portfolio of assets ranges from hotels and island resorts to golf clubs, marinas, and iconic beach clubs. Our footprint in the local and international hospitality landscape is growing, and we are on a mission to turn ordinary moments into lifelong memories through offering unforgettable guest experiences. Aldar Hospitality is the subsidiary of Aldar Properties PJSC, the leading real estate developer and manager in the UAE.
 
 Come and join us on this journey.
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 The
 
 Analyst &ndash; Asset Management
 
 will support the Corporate Director in overseeing and driving the performance of Aldar Hospitality&rsquo;s portfolio of third party managed and self-operated hotels and leisure assets.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Attend Business Review Meetings (BRMs) and keep concise and accurate minutes of all meetings.
 </li>
 <li>
 Ensure distribution to wider audience.
 </li>
 <li>
 Develop and maintain OTA Ranking Tracker for assets.
 </li>
 <li>
 Prepare and keep updated Operator Search Brand Glossary.
 </li>
 <li>
 Prepare Pitch Decks for Operator selections.
 </li>
 <li>
 Ensure HMA Cheat sheet updates.
 </li>
 <li>
 Prepare reporting for budgets, CAPEX &amp; FF&amp;E Letters for all assets.
 </li>
 <li>
 Review, benchmark and analyze hotel and portfolio-level financial data and keep informed of the dynamics of each market area to develop a strong understanding of the hotels and their respective markets.
 </li>
 <li>
 Review, understand and ensure compliance of management agreements and loan documents.
 </li>
 <li>
 Where appropriate, identify, analyze and implement opportunities for increased revenues and expense savings.
 </li>
 <li>
 Assist the Corporate Director of Asset Management with reviewing operating budgets, capital budgets and other plans.
 </li>
 <li>
 Track the performance of hospitality assets under management and flag any potential issues.
 </li>
 <li>
 Keep informed of hotel industry trends and how such trends may impact the Company&rsquo;s portfolio of third party managed hotels and leisure assets.
 </li>
 <li>
 Assist with Board, ExCo and other reports as requested and where applicable.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in finance, economics, business, or a related field
 </li>
 <li>
 Minimum of five years of experience in Asset / Investment analysis or related roles
 </li>
 <li>
 Proven track record in delivering results
 </li>
 <li>
 Strong analytical and quantitative skills
 </li>
 <li>
 Proficiency in financial modelling and valuation techniques
 </li>
 <li>
 Highly proficient in MS Excel and PowerPoint
 </li>
 <li>
 Excellent communication and presentation abilities
 </li>
 <li>
 Excellent time management skills
 </li>
 <li>
 Foundational knowledge of hotel operations a plus.
 </li>
 <li>
 Team player, organized, and strong communication skills.
 </li>
 </ul>
 
 
 
 
 
 
 Equal Opportunity Statement
 
 
 
 
 
 Aldar is an equal opportunity employer. We celebrate all forms of diversity and remain committed to creating an inclusive and accessible environment for all applicants and employees. We will ensure that all candidates are provided reasonable accommodations to participate in the job application process, be considered for a range of critical job functions and receive other benefits and privileges of employment, ensuring equitable opportunities and accessibility for all. Please contact us to request accommodation. Your data will be treated confidentially.
 
 
 
 
</div>

Analyst - Asset Management

Rizan Jewellery LLC

About Rizan Gold &amp; DiamondsRizan Gold &amp; Diamonds is a premium retail brand under Rizan Jewellery and the Kayzan Group, recognized across the Middle East and Asia for its craftsmanship, purity, and luxury retail experience. With a strong presence in UAE, Oman, Qatar, Bahrain, India, Malaysia, Singapore, and Hong Kong, Rizan offers a wide range of gold and diamond jewellery, Italian 18K ornaments, bullion products, and custom-made luxury designs. The Abu Dhabi branch is part of our expanding retail network, known for delivering exceptional customer service and world-class jewellery selections.Role OverviewRizan Gold is looking for a dynamic, confident, and customer-focused female Sales Executive for our retail outlet in Abu Dhabi. The ideal candidate must have sales experience in jewellery or retail, excellent customer service skills, and added talent in social media content creation, especially video making, product showcasing, and post designing. This position is perfect for someone who can handle walk-in customers and also support the branch&rsquo;s online presence.Key Responsibilities1. Retail Sales &amp; Customer Service<ul><li>Greet and assist walk-in customers, understand their requirements, and recommend suitable products.</li><li>Demonstrate gold, diamond, and jewellery items with confidence and product knowledge.</li><li>Achieve monthly sales targets and contribute to store performance.</li><li>Provide a premium customer experience through professional service and follow-ups.</li></ul>2. Product Knowledge &amp; Showroom Presentation<ul><li>Maintain detailed knowledge of jewellery types, karats, diamonds, designs, and pricing.</li><li>Support showroom merchandising, stock arrangement, and visual presentation standards.</li><li>Ensure all products are displayed neatly and securely.</li></ul>3. Social Media &amp; Online Marketing Support (Preferred skill)<ul><li>Create short product videos, try-on demos, and promotional clips for Instagram, TikTok, and other platforms.</li><li>Assist in creating photo posts, reels, and marketing content for the branch.</li><li>Engage customers online when required and promote new arrivals or offers.</li><li>Collaborate with management on digital promotions.</li></ul>4. Billing &amp; Documentation<ul><li>Process invoices, handle POS systems, and manage customer transactions accurately.</li><li>Assist in stock handling, inventory updates, and daily sales reporting.</li><li>Maintain customer records and follow up for repeat sales.</li></ul>5. Store Operations<ul><li>Ensure the showroom is clean, organized, and ready for customers at all times.</li><li>Follow company policies, security protocols, and customer safety standards.</li><li>Support other team members and contribute to a positive work environment.</li></ul>Required Qualifications &amp; ExperienceMandatory<ul><li>Minimum 2 years experience in retail sales (jewellery experience preferred).</li><li>Strong communication skills in English (Arabic/Hindi/Malayalam is a plus).</li><li>Presentable, confident, customer-oriented personality.</li></ul>Preferred<ul><li>Skilled in social media content creation (video recording, reels, editing, posts).</li><li>Experience in online marketing for jewellery or similar industries.</li><li>Dependent visa candidates are strongly preferred.</li></ul>Skills &amp; Competencies<ul><li>Sales-driven and customer-focused</li><li>Basic computer &amp; POS knowledge</li><li>Good teamwork, communication, and interpersonal skills</li><li>Social media creativity and digital awareness</li></ul>What We Offer<ul><li>Attractive salary + sales incentives</li><li>Career growth within a multinational jewellery group</li><li>Training in product knowledge and retail excellence</li><li>Supportive and professional working environment</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Visa Status?</li></ul>

Retail Sales Executive

Yas Plaza Hotels by Aldar Hospitality

<div>
 
 
 About Us
 
 
 
 
 
 
 
 Yas Plaza Hotels
 
 by Aldar Hospitality is a dynamic collection of six international hotels located in the heart of Yas Island, Abu Dhabi. This vibrant destination offers a seamless blend of relaxation, indulgence, and recreation, making it the ultimate gateway to the Yas Island experience.
 
 
 
 
 
 
 About the Job
 
 
 
 The ideal candidate has a passion for food and beverage, a genuine ability to connect with guests and staff alike, and brings the core value of 'TEAM' to the restaurant. A natural leader, you are responsible for maintaining the highest levels of hospitality while leading service on the floor.
 
 
 
 
 
 
 
 
 About You
 
 
 <ul>
 <li>
 Supervise day-to-day activities and assist in the food and beverage outlets
 </li>
 <li>
 Create innovative programs and promotions that drive revenue through increased guest patronage
 </li>
 <li>
 Aid in all financial budgeting operations to maximize profitability
 </li>
 <li>
 At least 1-2 years' of full-service restaurant management
 </li>
 <li>
 Flexibility in working hours and a willingness to cover shifts as needed
 </li>
 <li>
 Ability to multi-task, organize, and prioritize work
 </li>
 <li>
 Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role
 </li>
 <li>
 Proven customer service experience as a manager
 </li>
 <li>
 Extensive food and beverage (F&amp;B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
 </li>
 <li>
 Familiarity with restaurant management software, like Serve, Respeak
 </li>
 <li>
 Strong leadership, motivational and people skills
 </li>
 <li>
 Acute financial management skills
 </li>
 <li>
 BSc degree in Business Administration, hospitality management or culinary schooling is a plus.
 </li>
 </ul>
 
 
 
 
 
 Shape Your Career with Yas Plaza Hotels by Aldar Hospitality
 
 
 
 At Yas Plaza Hotels, every team member plays a crucial role in orchestrating an unparalleled guest experience. Set against the dynamic backdrop of Abu Dhabi, you will immerse yourself in an environment where innovation meets elegance, and every day offers the chance to contribute to the legacy of hospitality. Working with us means joining a culture of excellence, where your passion for hospitality creates unforgettable experiences and sets the benchmark for the future of refined living
 
 
 
 
 
 
 
 
 
 Equal Opportunity Statement
 
 
 
 
 
 Aldar is an equal opportunity employer. We celebrate all forms of diversity and remain committed to creating an inclusive and accessible environment for all applicants and employees. We will ensure that all candidates are provided reasonable accommodations to participate in the job application process, be considered for a range of critical job functions and receive other benefits and privileges of employment, ensuring equitable opportunities and accessibility for all. Please contact us to request accommodation. Your data will be treated confidentially.
 
 
 
 
</div>

Restaurant and Bar Manager

Al Calily Jewellery

Key ResponsibilitiesLeadership &amp; Strategy<ul><li>Lead end-to-end business operations and retail strategy</li><li>Drive yearly sales targets, brand growth, and profitability</li><li>Maintain high standards of luxury customer experience and brand presentation</li></ul>Retail Operations Management<ul><li>Oversee daily showroom operations, sales floor performance, and staff productivity</li><li>Ensure compliance with UAE regulations, gold/jewellery standards, and internal policies</li><li>Supervise POS operations, pricing updates, reporting, and stock accuracy</li></ul>Sales Growth &amp; Customer Experience<ul><li>Lead high-value sales and manage VIP/VVIP clients</li><li>Train teams on luxury selling techniques, upselling, and customer engagement</li><li>Analyse sales performance and market trends to boost revenue</li></ul>Inventory, Procurement &amp; Merchandising<ul><li>Manage entire inventory cycle: receiving, tagging, barcoding, transfers, stock counts</li><li>Maintain strong relationships with suppliers, manufacturers, and consignment partners</li><li>Approve purchasing decisions, pricing, and margins</li></ul>Financial &amp; Business Management<ul><li>Oversee P&amp;L, budgeting, cost control, and financial planning</li><li>Approve vendor payments, settle accounts, and track profitability</li><li>Maintain audit-ready financial and inventory documentation</li></ul>Marketing &amp; Brand Development<ul><li>Support digital campaigns, product launches, and promotional events</li><li>Ensure world-class showroom visuals and brand identity</li></ul>Team Leadership &amp; Development<ul><li>Lead and mentor a young and motivated sales &amp; operations team</li><li>Conduct training on jewellery knowledge, customer service, and sales skills</li><li>Oversee staffing, performance evaluation, and team development</li></ul>Qualifications &amp; Requirements<ul><li>Arabic-speaking candidates strongly preferred</li><li>Male or female applicant&rsquo;s welcome</li><li>Young, energetic, and dynamic leadership style</li><li>10+ years of experience in the jewellery industry (gold, diamonds, gemstones)</li><li>Minimum 5 years in a General Manager or Senior Leadership role</li><li>Strong technical understanding of valuations, gold pricing, and certifications</li><li>Experience handling high-value retail clients and VIP relationships</li><li>Strong background in inventory systems (POS/ERP), consignment, and stock control</li><li>Proven ability to drive sales, manage teams, and grow a luxury retail brand</li><li>Excellent communication, leadership, and problem-solving skills</li><li>Bachelor&rsquo;s degree required; MBA preferred</li></ul>Job Type: Full-timeEducation:<ul><li>Master's (Required)</li></ul>Experience:<ul><li>jewelry: 10 years (Required)</li></ul>Language:<ul><li>arabic (Required)</li><li>English (Required)</li></ul>License/Certification:<ul><li>daimond (Required)</li></ul>Willingness to travel:<ul><li>50% (Preferred)</li></ul>

General Manager

Apple

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. 
 
As an Operations Expert, you help drive sales and the customer experience by delivering excellence in operations, inventory accuracy, and preservation activities. You have a deep understanding of operational practices and mentor the Operations team to complete operational tasks accurately and in accordance with Retail Inventory processes. 
 
Description 
Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes, and mentor and support team members in doing so. 
 
Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.
 
 
Support Operations Specialists by sharing knowledge about the Retail Inventory processes.
 
 
Promote understanding of inventory performance among all store team members and gather inventory data to aid with leadership decision-making.
 
 
Monitor all inventory, including non-sellable product, in the inventory management system for accuracy and consistency, and to identify variance trends and understand their root causes.
 
 
Perform other tasks as needed, including but not limited to supporting customer-facing activities. 
 
Contribute to an inclusive environment by respecting each other&rsquo;s differences and having the curiosity to learn. 
 
Demonstrate Apple&rsquo;s values of inclusion and diversity in daily activities. 
 
Preferred Qualifications 
You can: 
Focus on the customer experience, with an emphasis on serving both the internal and external customer. 
Be a self-starter who is detail-oriented, organized, and can work without close supervision.
 
Prioritize workload and meet deadlines in a fast-paced environment. 
Work in a team environment, demonstrating shared responsibility and accountability with other team members.
 
Demonstrate effective problem solving, analytical, and communication skills. 
 
Minimum Qualifications 
You should: 
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. 
Be able to lift and carry product to various locations within and near the store. 
Have experience in retail or sales, or related work experience.
 
 
At Apple, we&rsquo;re not all the same. And that&rsquo;s our greatest strength. We draw on the differences in who we are, what we&rsquo;ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.

Operations Expert

Explore 2809+ Customer experience analyst retail aldar retail management in Arabic Written And Spoken Jobs In Arabic Jobs In Abu Dhabi United Arab Emirates this December. Find roles across top companies and apply now to boost your career.