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digital marketing lead (sem) - real estate Jobs in Abu Dhabi

digital marketing lead (sem) - real estate

guest relations manager Jobs in Abu Dhabi

guest relations manager

customer experience manager real estate

Big Fish Recruitment

The Role
 We are looking for a strong leader to manage the frontline customer service team. This role focuses on ensuring excellent customer interactions, smooth case handling, and full compliance with real estate regulations. The ideal candidate should have real estate experience, strong Salesforce CRM skills, and the ability to coach and support a customer-facing team. Main Responsibilities: • Lead and mentor the frontline customer service team to ensure professional and customer-focused service. • Oversee all customer-facing tasks including inquiries, complaints, payments/collections, and post-sales service requests. • Make sure the team uses Salesforce CRM correctly for logging cases, tracking progress, and managing customer history. • Set and monitor KPIs such as response time, resolution rate, customer satisfaction, and CRM accuracy. • Provide coaching, training, and feedback to improve team skills and performance. • Work with finance, legal, and operations teams to resolve complex or escalated cases. • Implement and enforce service standards and SOPs for all interactions. • Support service digitization by reducing manual work and improving workflow efficiency. • Ensure all customer interactions follow UAE real estate regulations (ADM, DARI, etc.). • Handle high-level or sensitive customer cases and ensure timely, professional resolution.
 
Requirements
 <ul>
<li>Bachelor’s degree in Business, Real Estate, or a related field. • 5–7 years of experience in customer service or customer operations, with at least 2–3 years in a managerial role. • Experience in real estate post-sales operations (SPA, collections, defaults, compliance, complaints). • Strong knowledge of Salesforce CRM (required). • Excellent leadership, coaching, communication, and problem-solving skills. • Familiarity with UAE real estate regulations and customer service standards.</li>
</ul>
About the company
 Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.

Customer Experience Manager - Real Estate

Baraka Real Estate Development

Baraka Real Estate Development is seeking a highly skilled and creative Digital Marketing Specialist with proven experience in the UAE real estate sector. The ideal candidate will drive our digital presence, elevate brand visibility, and support lead-generation strategies for off-plan and ready property portfolios.This role requires someone who is results-driven, innovative, and fully up to date with the latest digital marketing tools, AI technologies, analytics, and real estate marketing trends.Key Responsibilities<ul><li>Develop and execute performance-driven digital marketing campaigns across Google, Meta, TikTok, LinkedIn, and property listing portals.</li><li>Create compelling content for social media, email marketing, landing pages, blogs, and digital ads.</li><li>Manage and optimize paid ads (PPC), display ads, and retargeting campaigns focused on quality lead generation.</li><li>Oversee SEO/SEM strategies to improve organic visibility for company projects and brand pages.</li><li>Analyze campaign performance using GA4, Search Console, Meta Ads Manager, and CRM analytics; provide weekly reports and insights.</li><li>Develop marketing automation workflows (HubSpot, Zoho, or similar CRMs).</li><li>Utilize modern AI tools (ChatGPT, Midjourney, AI video tools, etc.) to enhance content creation and productivity.</li><li>Coordinate with sales teams to ensure high-quality lead handover and follow-up alignment.</li><li>Manage website updates, landing page optimization, and UX improvements.</li><li>Build and maintain Baraka's digital brand identity through consistent, high-quality content and creative direction.</li><li>Liaise with external agencies, photographers, and videographers when needed.</li></ul>What We Offer<ul><li>A collaborative work environment within a growing real estate developer.</li><li>Opportunities for creative leadership and professional growth.</li><li>Exposure to major property launches and marketing campaigns in the UAE</li></ul>Mandatory Qualifications<ul><li>Bachelor&rsquo;s degree in Marketing, Digital Marketing, Business, Communications, or related field.</li></ul>Technical Skills &amp; Competencies<ul><li>Proficiency in Google Ads, Meta Ads Manager, TikTok Ads, and other paid media platforms.</li><li>Hands-on experience with GA4, SEO tools (Ahrefs, SEMrush), CRM systems, and marketing automation.</li><li>Strong skills in content creation, short-form video editing, and social media management.</li><li>Familiarity with AI-driven content tools (ChatGPT, Claude, Canva AI, video AI tools).</li><li>Knowledge of real estate listing portals (Property Finder, Bayut, Dubizzle, etc.).</li><li>Excellent analytical skills to track KPIs and optimize campaign performance.</li><li>Strong communication, creativity, and ability to work with fast-moving real estate teams.</li></ul>Preferred<ul><li>UAE real estate developer/agency experience.</li><li>Google Ads or Meta Blueprint certifications.</li><li>Experience working within tight deadlines and managing multiple campaigns simultaneously.</li><li>Minimum 2&ndash;4 years of digital marketing experience within the UAE real estate industry.</li><li>Proven portfolio of real estate campaigns (lead-gen, property launches, branding).</li><li>Strong understanding of UAE market dynamics and online customer behavior.</li></ul>Job Type: Full-timePay: From AED5,000.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Real Estate: 2 years (Required)</li></ul>

Digital Marketing Specialist (Real Estate Experience Required)

Oia Properties

About Oia PropertiesOia Properties is a leading real estate agency operating in Abu Dhabi and Dubai, specializing in the sale and re-sale in Secondary market of residential properties.We are recognized for our customer-centric approach, aiming to connect clients not only to their homes but also to their communities.We provide expertise in marketing and sales of luxury real estate, ensuring attention to detail and high-quality customer service.Primary PurposeThe Real Estate Consultant at Oia Properties plays a crucial role in facilitating the buying and selling of properties. This role is responsible for generating leads, building client relationships, and managing sales transactions to drive revenue growth. As a Real Estate Consultant, you will guide clients through their real estate journey, provide expert advice on market trends, negotiate deals, and ensure a seamless transaction from start to finish. The role will primarily focus on offering clients the best value for their investments while maintaining a high standard of customer service.Responsibilities<ul><li>Conduct detailed consultations with clients to understand their real estate needs, preferences, and financial goals.</li><li>Accurately evaluate property values and offer insightful recommendations based on local market conditions.</li><li>Prepare and present compelling property listings that attract potential buyers and investors.</li><li>Assist buyers in locating suitable properties, arrange showings, and lead them through the purchasing process.</li><li>Represent sellers by marketing properties, arranging viewings, and negotiating offers to maximize sale prices.</li><li>Continuously monitor local real estate trends, property values, and developments to ensure up-to-date advice is provided to clients.</li><li>Manage all aspects of real estate transactions from contract signing to the final closing.</li><li>Generate leads through networking, referrals, marketing campaigns, and online platforms.</li><li>Conduct property showings, maintain active communication with potential clients, and provide detailed property information.</li><li>Develop and nurture long-term relationships with clients, addressing their inquiries, and ensuring smooth transactions.</li><li>Stay current with market trends, property laws, and competitive activities to offer insightful advice and guidance to clients.</li><li>Build and maintain a network of industry professionals, such as mortgage brokers, home inspectors, and other real estate service providers.</li><li>Work with the sales team and management to create and implement effective sales strategies to achieve set sales targets.</li><li>Maintain up-to-date knowledge of available properties and their features, pricing, and legal requirements.</li><li>Utilize CRM systems and sales tools to track and manage leads, monitor progress, and follow up on sales activities.</li><li>Ensure excellent customer service by resolving client concerns and inquiries promptly and professionally.</li><li>Keep accurate records of all sales activities, customer interactions, and transactions.</li><li>Adhere to Health, Safety, and Environment (HSE) regulations, ensuring a safe working environment and responsible business practices.</li><li>Undertake additional tasks as directed by management.</li></ul>Qualifications &amp; ExperienceA. Educational Requirements / Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Real Estate, or a related field.</li></ul>B. Experience:<ul><li>Experience in Real Estate is beneficial.</li><li>Knowledge of real estate laws, market dynamics, and property valuation is a plus.</li><li>Previous experience with CRM systems and sales tools is advantageous but not mandatory.</li></ul>Industry<ul><li>Real Estate</li></ul>Employment Type<ul><li>Full-time</li></ul>Job Type: Full-time

Property Consultant

Profile Group Properties LLC

Job Description :We are looking for a motivated and passionate Sales Manager to become a part of our exciting team at Profile Group Properties L.L.C. The Manager will be in charge of representing our collection of opulent homes, fostering connections with clients and assisting with real estate transactions.Key Responsibilities:<ul><li>Manage a sales team and provide leadership, training and coaching.</li><li>Recruit, train, and onboard new sales agents, ensuring they have the skills and resources needed to succeed.</li><li>Stay current on market trends, regulations, and best practices in the real estate industry.</li><li>Set individual sales targets and KPI's with the sales team.</li><li>Ensure compliance with all legal, regulatory, and ethical standards for sales activities.</li><li>Develop and implement sales strategies to drive business growth.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Minimum 3-5 years of experience in real estate sales in Abu Dhabi market, with a proven track record of success.</li><li>Strong leadership and team management skills.</li><li>In-depth knowledge of the real estate market and industry regulations.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Proficiency in real estate software and tools (e.g., CRM systems, property management software).</li><li>Ability to analyze data, prepare reports, and make informed decisions.</li><li>Professional real estate license required.</li><li>Must speak English &amp; Arabic</li></ul>Please submit your CV by emailing to info@profilegroup.ae Job Type: Full-timePay: AED8,000.00 - AED12,000.00 per month

Real Estate Sales Manager

Property Shop Investment LLC

Property Shop Investment (PSI) established in 2007, is the No. 1 and the largest private effective Real Estate Company headquartered in Abu Dhabi. With a focus on sustainable performance, PSI has created prominent brand recognition in the UAE Real Estate Market. Offering a wide range of Real Estate Services, PSI aims to deliver a hassle-free Real Estate experience to its clients.Role DescriptionThis is a full-time on-site role for a Real Estate Consultant - Arabic/European Speaker at Property Shop Investment LLC in Abu Dhabi. The role will involve tasks related to property brokerage, listing, leasing, development &amp; consultancy services, real estate marketing, investment advisory, property appraisal, and property &amp; facility management.Qualifications<ul><li>Fluency in English, Arabic and/or a second European language</li><li>Strong communication and negotiation skills</li><li>Experience in property brokerage, listing, and leasing</li><li>Knowledge of real estate marketing and investment advisory</li><li>Ability to assess property values and provide property appraisal</li><li>Excellent customer service skills</li><li>Attention to detail and organizational skills</li><li>Experience in the real estate industry is a plus</li><li>Bachelor's degree in Real Estate, Business, or related field</li></ul>Job Type: Full-timeExperience:<ul><li>Sales Real Estate: 1 year (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>

Connect Real Estate

Real Estate &amp; Accounting ExperienceJob Summary:We are looking for a highly organized and proactive Assistant to the Manager with strong experience in Real Estate and Accounting. The ideal candidate will support daily operations, manage client communications, assist with property listings, handle basic financial tasks, and ensure smooth workflow for the management team.Key Responsibilities:Real Estate Tasks:Manage property listings, inquiries, and client follow-upsPrepare tenancy contracts, Tawtheeq applications, and renewalsCoordinate property viewings and schedule appointmentsMaintain and update CRM systems and property databasesPrepare marketing materials and assist with advertising and social media updatesAccounting &amp; Administrative Tasks:Handle basic accounting entries, invoicing, receipts, and petty cashPrepare weekly and monthly financial reportsAssist in budgeting and expense managementOrganize documents, files, and contractsProvide executive support to the Manager with daily tasks, meeting coordination, and office managementRequirements:Minimum 2&ndash;3 years experience in UAE real estate (mandatory)Experience in accounting or bookkeepingStrong communication skills in English (Arabic is a plus)Proficient in Microsoft Office, CRM systems, and digital toolsAbility to multitask, solve problems, and work independentlyProfessional, organized, and reliableJob Type: Full-timePay: AED2,500.00 - AED4,000.00 per month

Manager Assistant

Property Shop Investment (PSI) established in 2007, is the No. 1 and the largest private effective Real Estate Company headquartered in Abu Dhabi. Aiming for the highest achievements in the industry, PSI is known as a platinum Real Estate Company with esteemed developers in Abu Dhabi and Dubai. The company offers a wide range of Real Estate Services and ensures a hassle-free Real Estate experience for its clients.Role DescriptionThis is a full-time on-site role for a Property Consultant - Arabic Speaker at Property Shop Investment LLC (PSI) in Abu Dhabi. The Property Consultant will be responsible for providing property brokerage services, development and consultancy services, real estate marketing, investment advisory, property appraisal, and property &amp; facility management.Qualifications<ul><li>Consulting and Communication skills</li><li>Customer Service and Sales skills</li><li>Knowledge of Real Estate industry</li><li>Fluency in Arabic and English</li><li>Excellent negotiation and interpersonal skills</li><li>Strong problem-solving abilities</li><li>Previous experience in real estate or property management</li><li>Bachelor's degree in a relevant field</li></ul>Job Type: Full-time

Property Consultant - Arabic Speaker

Explore 2937+ Customer experience manager real estate in Abu Dhabi this December. Find roles across top companies and apply now to boost your career.

2937 customer experience manager real estate jobs IN Abu Dhabi

Customer Experience Manager - Real Estate

Digital Marketing Specialist (Real Estate Experience Required)

Property Consultant

Real Estate Sales Manager

Property Consultant

Manager Assistant

Property Consultant - Arabic Speaker