customer experience specialist

Digiturk

<div>
 
 Since 1999, when we set out as Turkey&rsquo;s first digital broadcasting platform, we&rsquo;ve been
 
 bringing sports and entertainment to millions, continuing to inspire along the way.
 
 Since 2016, with the global strength of beIN MEDIA GROUP, we&rsquo;ve been moving forward with
 
 innovation at our core
 
 &mdash;always one step ahead.
 
 
 
 
 
 At Digiturk,
 
 we build together
 
 and
 
 draw strength from one another.
 
 
 We care, we listen, and we grow together.
 
 We truly experience the power of
 
 being a team and dreaming together. We value not only our work, but also each other. We share leadership and never stop inspiring.
 
 
 
 
 
 
 
 If you&rsquo;d like to be &ldquo;together&rdquo; with us on this journey, your place is ready!
 
 
 
 
 
 
 #Digiturk&rsquo;teBirAraday&inodot;z
 
 
 
 
 
 
 IDEAL PROFILE
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from the faculty of business, economics, engineering or statistics,
 </li>
 <li>
 Newly graduated or 1-2 year experience in customer experience,
 </li>
 <li>
 Strong knowledge of customer contact channels such as IVR, call center, chatbot, livechat is a plus,
 </li>
 <li>
 Customer-driven and analytical thinking skills in every aspect of work and pays attention to details,
 </li>
 <li>
 Strong analytical skills is a must for collecting data from multiple sources, analyzing with a CEX approach and taking actions due to strategy,
 </li>
 <li>
 Advanced reporting and presentation skills,
 </li>
 <li>
 Proficiency in data &amp; CRM tools such as Business Object, Verint etc.
 </li>
 <li>
 Highly proactive, have a strong can-do attitude
 </li>
 </ul>
 
 
 
 
 
 MAIN RESPONSIBILITIES WILL INCLUDE
 
 
 <ul>
 <li>
 Be the voice of customer,
 </li>
 <li>
 Create an effective CEX reporting structure from all customer-related channels,
 </li>
 <li>
 Track CEX KPI&rsquo;s and analyze the data to turn strong insights for providing the customer with a great experience in all areas,
 </li>
 <li>
 Prepare regular and ad-hoc reports for different teams to support business development,
 </li>
 <li>
 Identify and analyze customer insights, define pain points and take actions for continuous improvement due to cex approach and company strategy,
 </li>
 <li>
 Regular tracking and improvement &ndash; if needed &ndash; for CEX KPI&rsquo;s by detecting all areas such as CC (Customer Care), technical service, digital channels etc.,
 </li>
 <li>
 Willing to follow multiple projects (existing or new), results-oriented and guiding the different teams by making benchmarks,
 </li>
 <li>
 Strong communication skills, ability to build relations with both external and internal stakeholders
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 Digiturk &lsquo;&rsquo;cares about your life&rdquo; &ndash; Life Insurance
 </li>
 <li>
 Digiturk also cares about your family - Private health insurance family members included
 </li>
 <li>
 Digiturk stands by you in your retirement - Digiturk retirement contribution
 </li>
 <li>
 Do whatever you want on your birthday leave (Paid birthday leave)
 </li>
 <li>
 A Happy birthday gift from Digiturk (Birthday gift card)
 </li>
 <li>
 Periodic Health Leave (Menstrual Leave)
 </li>
 <li>
 Digiturk supports our mothers (Nursery benefit)
 </li>
 <li>
 Digiturk celebrate holidays together (gift card)
 </li>
 <li>
 Global talent programs that offer development opportunities in a multicultural environment
 </li>
 <li>
 The opportunity to work with joy in a positive environment
 </li>
 <li>
 &lsquo;&rsquo;In Digiturk we have fun together, we succeed together! &lsquo;&rsquo; activities
 </li>
 <li>
 Opportunities to be in the media world, as well as opportunities to experience the excitement of football on the spot, opportunities to meet celebrities you love, ... etc.
 </li>
 </ul>
</div>

Customer Experience Specialist

TELUS Digital

<div>
 
 Requirements
 
 
 
 
 Description and Requirements
 
 
 
 Bereit, deine Kommunikationsst&auml;rke in bare M&uuml;nze zu verwandeln?
 
 
 TELUS Digital T&uuml;rkei, der Marktf&uuml;hrer im Bereich Customer Experience (CX), sucht dich als Outbound-Telefonprofi!
 
 
 Bist du ein Meister der Kommunikation mit einem Ohr f&uuml;r Kundenbed&uuml;rfnisse? Dann werde Teil unseres dynamischen Teams deutschsprachiger Kundenberater!
 
 
 Unser Erfolgspaket f&uuml;r dich:
 
 
 <ul>
 <li>
 Attraktives Grundgehalt plus lukrative Verkaufsprovisionen
 </li>
 <li>
 Allianz Zusatzkrankenversicherung f&uuml;r deine Gesundheit
 </li>
 <li>
 Metropol Essenskarte f&uuml;r deine Mittagspausen
 </li>
 <li>
 Verg&uuml;nstigte Multisport-Mitgliedschaft, um fit zu bleiben
 </li>
 <li>
 Exklusive Sonderaktionen bei Top-Marken
 </li>
 <li>
 State-of-the-Art Arbeitspl&auml;tze und vielf&auml;ltige Karrierechancen
 </li>
 <li>
 Ein dynamisches Team, das dich unterst&uuml;tzt und anspornt
 </li>
 <li>
 Flache Hierarchien in einem internationalen Umfeld
 </li>
 <li>
 Gro&szlig;z&uuml;gige Mitarbeiter-Empfehlungspr&auml;mien
 
 
 
 </li>
 </ul>
 Deine Aufgaben:
 
 
 <ul>
 <li>
 F&uuml;hre zielgerichtete Outbound-Anrufe durch, die unsere Kunden begeistern
 </li>
 <li>
 Optimiere Kundenabonnements durch clevere Erneuerungen, Anpassungen und Upgrades
 </li>
 <li>
 Verwandle Gespr&auml;che in Erfolgsgeschichten und steigere unseren Kundenwert
 
 
 
 </li>
 </ul>
 Das bringst du mit:
 
 
 <ul>
 <li>
 Deutsch auf C1 Niveau - deine Stimme ist unser Aush&auml;ngeschild
 </li>
 <li>
 Kommunikationstalent, das Kunden verzaubert und Verk&auml;ufe abschlie&szlig;t
 </li>
 <li>
 Teamgeist, der unseren Erfolg gemeinsam vorantreibt
 
 
 
 </li>
 </ul>
 &Uuml;ber TELUS Digital T&uuml;rkei: Wir sind die Stimme hinter globalen Marken! Mit &uuml;ber 2.000 Teammitgliedern in Izmir und Istanbul setzen wir neue Ma&szlig;st&auml;be in der Kundenbetreuung. Als Teil von TELUS Digital verbinden wir t&auml;glich Kunden in &uuml;ber 50 Sprachen mit mehr als 600 internationalen Partnern. Unsere Expertise reicht von Technologie und Gaming &uuml;ber E-Commerce und FinTech bis hin zu Gesundheit und Reisen.
 
 
 Bereit, deine Karriere auf die n&auml;chste Stufe zu heben? Werde Teil unseres Erfolgsteams und gestalte mit uns die Zukunft der Kundenbetreuung!
 
 
 Bewirb dich jetzt und lass uns gemeinsam Gro&szlig;es erreichen !
 
 
 &Idot;leti&scedil;im g&uuml;c&uuml;n&uuml; gelire d&ouml;n&uuml;&scedil;t&uuml;rmeye haz&inodot;r m&inodot;s&inodot;n?
 
 
 M&uuml;&scedil;teri Deneyimi (CX) alan&inodot;nda pazar lideri olan TELUS Digital T&uuml;rkiye , Outbound &Ccedil;a&gbreve;r&inodot; Uzman&inodot; olarak seni ar&inodot;yor!
 
 
 M&uuml;&scedil;teri ihtiya&ccedil;lar&inodot;na kulak veren bir ileti&scedil;im ustas&inodot; m&inodot;s&inodot;n? O zaman Almanca konu&scedil;an m&uuml;&scedil;teri temsilcilerinden olu&scedil;an dinamik ekibimizin bir par&ccedil;as&inodot; ol!
 
 
 Sana sundu&gbreve;umuz ba&scedil;ar&inodot; paketi:
 
 
 <ul>
 <li>
 Cazip temel maa&scedil; ve y&uuml;ksek sat&inodot;&scedil; primleri
 </li>
 <li>
 Sa&gbreve;l&inodot;&gbreve;&inodot;n i&ccedil;in Allianz tamamlay&inodot;c&inodot; sa&gbreve;l&inodot;k sigortas&inodot;
 </li>
 <li>
 Metropol yemek kart&inodot; ile lezzetli molalar
 </li>
 <li>
 Formda kalman i&ccedil;in indirimli Multisport &uuml;yeli&gbreve;i
 </li>
 <li>
 &Ouml;nde gelen markalarda &ouml;zel kampanyalar ve indirimler
 </li>
 <li>
 Modern &ccedil;al&inodot;&scedil;ma alanlar&inodot; ve &ccedil;e&scedil;itli kariyer f&inodot;rsatlar&inodot;
 </li>
 <li>
 Seni destekleyen ve motive eden dinamik bir ekip
 </li>
 <li>
 Uluslararas&inodot; bir ortamda yatay hiyerar&scedil;i
 </li>
 <li>
 &Ccedil;al&inodot;&scedil;an tavsiye &ouml;d&uuml;lleri ile ek kazan&ccedil; f&inodot;rsatlar&inodot;
 
 
 
 </li>
 </ul>
 G&ouml;revlerin:
 
 
 <ul>
 <li>
 Hedef odakl&inodot; outbound &ccedil;a&gbreve;r&inodot;lar yaparak m&uuml;&scedil;terileri memnun et
 </li>
 <li>
 Abonelikleri yenile, g&uuml;ncelle veya y&uuml;kselterek m&uuml;&scedil;teri deneyimini geli&scedil;tir
 </li>
 <li>
 Her konu&scedil;may&inodot; bir ba&scedil;ar&inodot; hikayesine &ccedil;evir ve m&uuml;&scedil;teri de&gbreve;erini art&inodot;r
 
 
 
 </li>
 </ul>
 Senden beklediklerimiz:
 
 
 <ul>
 <li>
 C1 seviyesinde Almanca bilgisi &ndash; Sesin bizim vitriniz!
 </li>
 <li>
 M&uuml;&scedil;terileri etkileyen ve sat&inodot;&scedil;a d&ouml;n&uuml;&scedil;t&uuml;ren g&uuml;&ccedil;l&uuml; ileti&scedil;im becerisi
 </li>
 <li>
 Tak&inodot;m ba&scedil;ar&inodot;s&inodot;na katk&inodot; sa&gbreve;layan y&uuml;ksek ekip ruhu
 
 
 
 </li>
 </ul>
 TELUS Digital T&uuml;rkiye Hakk&inodot;nda:
 
 
 Biz, k&uuml;resel markalar&inodot;n sesi yiz! &Idot;zmir ve &Idot;stanbul&rsquo;daki 2.000&rsquo;den fazla ekip &uuml;yemizle , m&uuml;&scedil;teri hizmetlerinde yeni standartlar belirliyoruz. TELUS Digital &rsquo;in bir par&ccedil;as&inodot; olarak, her g&uuml;n 50&rsquo;den fazla dilde 600&rsquo;&uuml;n &uuml;zerinde uluslararas&inodot; i&scedil; orta&gbreve;&inodot;m&inodot;zla m&uuml;&scedil;terileri bulu&scedil;turuyoruz.
 
 
 Uzmanl&inodot;k alanlar&inodot;m&inodot;z; teknoloji ve oyun , e-ticaret ve FinTek , sa&gbreve;l&inodot;k , seyahat gibi bir&ccedil;ok h&inodot;zl&inodot; b&uuml;y&uuml;yen sekt&ouml;r&uuml; kaps&inodot;yor.
 
 
 Kariyerini bir &uuml;st seviyeye ta&scedil;&inodot;maya haz&inodot;r m&inodot;s&inodot;n?
 
 
 Ba&scedil;ar&inodot; ekibimizin bir par&ccedil;as&inodot; ol ve m&uuml;&scedil;teri deneyiminin gelece&gbreve;ini birlikte &scedil;ekillendirelim Hemen ba&scedil;vur, birlikte b&uuml;y&uuml;k ba&scedil;ar&inodot;lara imza atal&inodot;m!
 
 
 
 Additional Job Description
 
 
 
 Bereit, deine Kommunikationsst&auml;rke in bare M&uuml;nze zu verwandeln?
 
 
 TELUS Digital T&uuml;rkei, der Marktf&uuml;hrer im Bereich Customer Experience (CX), sucht dich als Outbound-Telefonprofi!
 
 
 Bist du ein Meister der Kommunikation mit einem Ohr f&uuml;r Kundenbed&uuml;rfnisse? Dann werde Teil unseres dynamischen Teams deutschsprachiger Kundenberater!
 
 
 &Idot;leti&scedil;im g&uuml;c&uuml;n&uuml; gelire d&ouml;n&uuml;&scedil;t&uuml;rmeye haz&inodot;r m&inodot;s&inodot;n?
 
 
 M&uuml;&scedil;teri Deneyimi (CX) alan&inodot;nda pazar lideri olan TELUS Digital T&uuml;rkiye , Outbound &Ccedil;a&gbreve;r&inodot; Uzman&inodot; olarak seni ar&inodot;yor!
 
 
 M&uuml;&scedil;teri ihtiya&ccedil;lar&inodot;na kulak veren bir ileti&scedil;im ustas&inodot; m&inodot;s&inodot;n? O zaman Almanca konu&scedil;an m&uuml;&scedil;teri temsilcilerinden olu&scedil;an dinamik ekibimizin bir par&ccedil;as&inodot; ol!
 
 
 
 Language Reference
 
 
 
 German
 
 
 EEO Statement
 
 
 At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
 
 
 Equal Opportunity Employer
 
 
 At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants&rsquo; qualifications, merits, competence and performance without regard to any characteristic related to diversity.
</div>

Almanca Bilen Müşteri Temsilcisi

Bomensoft

Job Description: Global Sales and Business Development SpecialistPosition: Global Sales and Business Development Specialist Company: Bomensoft Location: Turkey / Remote Option AvailableJob Summary:We are seeking a Global Sales and Business Development Specialist to support Bomensoft&rsquo;s global market expansion, nurture new customer relationships, and develop strategic partnerships. This role involves identifying business opportunities, contributing to international sales growth, and enhancing our presence in key markets worldwide.Key Responsibilities:<ul><li>Build and maintain relationships with clients across global markets, enhancing Bomensoft&rsquo;s international presence</li><li>Identify, evaluate, and engage in new business opportunities in line with our sales and growth strategies</li><li>Conduct market research and competitor analysis to optimize sales approaches and strategies</li><li>Propose solutions tailored to client needs, ensuring customer satisfaction and retention</li><li>Generate detailed sales and business development reports for strategic planning</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in a related field</li><li>Minimum of 3 years of experience in international sales and business development</li><li>Proficiency in English; additional languages are highly valued</li><li>Strong communication and negotiation skills with a solution-driven mindset</li><li>Goal-oriented, proactive, and able to work independently</li></ul>Job Types: Full-time, Contract

Global Sales and Business Development Specialist

Turkcell Global Bilgi

<div>
 
 Bir Turkcell grup &scedil;irketi olarak 1999 y&inodot;l&inodot;nda kuruldu&gbreve;umuzda amac&inodot;m&inodot;z hep e&scedil;siz bir m&uuml;&scedil;teri deneyimi ya&scedil;atmakt&inodot;.
 
 
 
 
 
 Y&inodot;llar ge&ccedil;se de amac&inodot;m&inodot;z hi&ccedil; de&gbreve;i&scedil;medi ve bug&uuml;n biz yine ayn&inodot; odak noktas&inodot; ve artan heyecan&inodot;m&inodot;zla; toplam 15 lokasyonda, 16 binden fazla &ccedil;al&inodot;&scedil;an&inodot;m&inodot;zla firmalar&inodot;n m&uuml;&scedil;teri deneyimini iyile&scedil;tirmeye devam ediyoruz.
 
 
 
 
 
 Telekom sekt&ouml;r&uuml;ndeki k&ouml;kl&uuml; tecr&uuml;bemizin yan&inodot; s&inodot;ra; finans, sigorta, e-ticaret, perakende, ula&scedil;t&inodot;rma, h&inodot;zl&inodot; t&uuml;ketim, havac&inodot;l&inodot;k, otomotiv, teknoloji, enerji ve kamu sekt&ouml;rlerinde hizmet vermekteyiz.
 
 
 E&scedil;siz m&uuml;&scedil;teri deneyimine ula&scedil;abilmek i&ccedil;in geleneksel bir kanal olan ve Ana Hizmetlerimizin alt&inodot;nda yeralan &ccedil;a&gbreve;r&inodot; hizmetlerimize; Dijital, Teknolojik ve Dan&inodot;&scedil;manl&inodot;k Hizmetlerimizi de ekleyerek g&uuml;&ccedil;lendirdik.
 
 
 
 
 
 Daha h&inodot;zl&inodot;, tasarruf sa&gbreve;layan, kolay ula&scedil;&inodot;labilen bir m&uuml;&scedil;teri deneyimi sunmak i&ccedil;in RPA (Robotik S&uuml;re&ccedil; Otomasyonu), Dijital Yard&inodot;m Masas&inodot;, Social Sniffer, Konu&scedil;ma Analizi, Bulut Santral, Chat &amp; Chat Bot gibi dijital hizmetlerimizi kullan&inodot;yoruz.
 
 
 M&uuml;&scedil;teri deneyimi u&ccedil;tan uca bir s&uuml;re&ccedil; oldu&gbreve;u i&ccedil;in; Deneyim Tasar&inodot;m&inodot;, Kalite &amp; Ara&scedil;t&inodot;rma Y&ouml;netimi gibi dan&inodot;&scedil;manl&inodot;k hizmetlerimiz ile bu deneyimin tasar&inodot;m a&scedil;amas&inodot;n&inodot; da analitik bir bak&inodot;&scedil; a&ccedil;&inodot;s&inodot;yla sunuyoruz.
 
 
 
 
 
 Ana hizmetlerimiz i&ccedil;erisinde yer alan &ccedil;a&gbreve;r&inodot; hizmetlerimizi ise sadece ses kanal&inodot; ile vermekle kalmay&inodot;p, g&ouml;r&uuml;nt&uuml;l&uuml; g&ouml;r&uuml;&scedil;me ve otomatik sesli yan&inodot;t sistemleri (IVR) ile destekleyerek m&uuml;&scedil;terilerimize e&scedil;siz bir deneyim ya&scedil;at&inodot;yoruz.
 
 
 
 
 
 
 
 &lsquo;&rsquo;Turkcell &Idot;leti&scedil;im Hizmetleri A.&Scedil;. ve Grup &Scedil;irketleri, ki&scedil;isel verilerinizin hukuka uygun olarak toplanmas&inodot;, saklanmas&inodot;, payla&scedil;&inodot;lmas&inodot;n&inodot; sa&gbreve;lamak ve gizlili&gbreve;ini korumak amac&inodot;yla m&uuml;mk&uuml;n olan en &uuml;st seviyede g&uuml;venlik tedbirleri almaktad&inodot;r. &Idot;letmi&scedil; oldu&gbreve;unuz &ouml;zge&ccedil;mi&scedil;iniz do&gbreve;rultusunda, ki&scedil;isel verileriniz veri sorumlusu olarak Turkcell ve Grup &Scedil;irketleri taraf&inodot;ndan toplanarak i&scedil;lenebilecektir. Ki&scedil;isel verilerinize ili&scedil;kin detayl&inodot; bilgi almak, Kanun&rsquo;un 11. maddesinde d&uuml;zenlenen haklar&inodot;n&inodot;z&inodot; kullanmak ve ba&scedil;vuru y&ouml;ntemlerini &ouml;&gbreve;renmek i&ccedil;in Turkcell &Ccedil;al&inodot;&scedil;an Aday&inodot; Ayd&inodot;nlatma Metni'ni &lsquo;&rsquo;https://globalbilgi.com.tr/wpcontent/uploads/2023/12/TURKCELL_Calisan_Adayi_Aydinlatma_Metni.pdf&rsquo;&rsquo; internet adresimizden inceleyebilirsiniz.&rdquo;
 
 
 
 
 
 
 
 
 &Idot;&scedil; Tan&inodot;m&inodot;
 
 
 
 
 &Ccedil;al&inodot;&scedil;ma Modeli:
 
 Hibrit
 
 
 
 &Ccedil;al&inodot;&scedil;ma Lokasyonu
 
 : &Idot;stanbul
 
 
 
 
 <ul>
 <li>
 M&uuml;&scedil;teri verilerini analiz ederek, deneyimi iyile&scedil;tirecek aksiyon planlar&inodot; geli&scedil;tirmek,
 </li>
 <li>
 M&uuml;&scedil;teri ihtiya&ccedil;lar&inodot;n&inodot; derinlemesine anlayarak bunlar&inodot; kurumun stratejik hedefleriyle uyumlu &scedil;ekilde kar&scedil;&inodot;lamak,
 </li>
 <li>
 S&uuml;rd&uuml;r&uuml;lebilir ve b&uuml;t&uuml;nsel &ccedil;&ouml;z&uuml;mler geli&scedil;tirmek,
 </li>
 <li>
 T&uuml;m temas noktalar&inodot;nda m&uuml;&scedil;teri memnuniyetini art&inodot;racak sistematik iyile&scedil;tirme projeleri geli&scedil;tirmek,
 </li>
 <li>
 &Idot;&ccedil; g&ouml;r&uuml;leri kullanarak m&uuml;&scedil;teri yolculu&gbreve;unu s&uuml;rekli optimize etmek,
 </li>
 <li>
 Farkl&inodot; i&scedil; birimleriyle etkin i&scedil; birli&gbreve;i kurmak, organizasyon genelinde m&uuml;&scedil;teri odakl&inodot; k&uuml;lt&uuml;r&uuml;n geli&scedil;imine liderlik etmek.
 </li>
 </ul>
 
 
 
 
 
 Nitelikler
 
 
 <ul>
 <li>
 Tercihen &uuml;niversitelerin m&uuml;hendislik, i&scedil;letme, iktisat b&ouml;l&uuml;mlerinden mezun
 </li>
 <li>
 En az 7 y&inodot;l toplam i&scedil; deneyimine sahip olan,
 </li>
 <li>
 En az 2 y&inodot;l ekip y&ouml;netimi deneyimi olan,
 </li>
 <li>
 Tercihen m&uuml;&scedil;teri deneyiminde tecr&uuml;beye sahip olan,
 </li>
 <li>
 MS Office programlar&inodot;n&inodot; ileri seviyede kullanabilen,
 </li>
 <li>
 B&uuml;t&ccedil;e, planlama, &ouml;l&ccedil;me, raporlama teknoloji ve metodolojilerine hakim,
 </li>
 <li>
 Tercihen iyi seviyede &Idot;ngilizce dil bilgisine sahip olan,
 </li>
 <li>
 Planlama ve organizasyon yetene&gbreve;i geli&scedil;mi&scedil;,
 </li>
 <li>
 Analitik bak&inodot;&scedil; a&ccedil;&inodot;s&inodot;na sahip, i&scedil; sonu&ccedil;lar&inodot; ve finansal g&ouml;stergeler aras&inodot;nda ili&scedil;ki kuran,
 </li>
 <li>
 &Idot;stanbul&rsquo;da ikamet eden.
 </li>
 </ul>
 
 
 
 
 
 Seni Neler Bekliyor?
 
 
 <ul>
 <li>
 Farkl&inodot; &ccedil;al&inodot;&scedil;ma modeli alternatifleri sunan &ldquo;Ahenk&rdquo; ile &ccedil;al&inodot;&scedil;ma f&inodot;rsat&inodot;! (Uzaktan, Hibrit, Ofisten)
 </li>
 <li>
 #buradakariyervar uygulamam&inodot;z ile otonom kariyer f&inodot;rsat&inodot;!
 </li>
 <li>
 Mesleki ve ki&scedil;isel e&gbreve;itim &amp; geli&scedil;im f&inodot;rsatlar&inodot;! (Liderlik Geli&scedil;im Programlar&inodot;, Focus Data-RPA-Agile-&Idot;novasyon Sertifika Programlar&inodot;)
 </li>
 <li>
 Anla&scedil;mal&inodot; &uuml;niversite ve dil okullar&inodot; ile e&gbreve;itim deste&gbreve;i!
 </li>
 <li>
 Bireysel &amp; tak&inodot;m ko&ccedil;lu&gbreve;u ve mentorluk programlar&inodot;!
 </li>
 <li>
 Takdir ve &ouml;d&uuml;llendirme uygulamalar&inodot;!
 </li>
 <li>
 Annelere &ouml;zel okulun ilk g&uuml;n&uuml;/karne g&uuml;n&uuml; izni!
 </li>
 <li>
 Online psikolog, sa&gbreve;l&inodot;k, diyetisyen, veteriner ve bitki dan&inodot;&scedil;manl&inodot;&gbreve;&inodot; deste&gbreve;i!
 </li>
 <li>
 Sosyal kul&uuml;pler ile keyifli, zinde ve mutlu bir &ccedil;al&inodot;&scedil;ma ortam&inodot;!
 </li>
 <li>
 &Ccedil;al&inodot;&scedil;anlara &ouml;zel indirim ve kampanyalar!
 </li>
 </ul>
 
 
</div>

Müşteri Deneyimi Geliştirme Birim Yöneticisi (İstanbul)

Roka Groups

Client &amp; Account Specialist Location: Istanbul | Company: Roka GroupsPortuguese, Spanish, Malay, Indonesian, Vietnamese, Japanese or KoreanJob Description: As a Sales &amp; Client Engagement Specialist, your responsibilities will include: Managing inbound and outbound calls (conversion and retention-focused call center) Guiding clients through account opening, usage, and closure in a clear and professional manner Supporting customers during the investment process and ensuring compliance with legal regulations Building and maintaining long-term relationships with international clients Responding to inquiries via phone, email, or live chat Ensuring a high level of customer satisfaction with accurate and timely support Monitoring client accounts and keeping customer data up to dateWhat We Offer: Competitive USD-based salary + monthly performance bonuses A professional, international, and dynamic work environment Full training and continuous learning opportunities Clear career growth and advancement pathsWho can apply:fluent in Portuguese, Spanish, Malay, Indonesian, Vietnamese, Japanese or KoreanJob Types: Full-time, CommissionPay: From 50,000.00TRY per month

Client & Account Specialist (Portuguese or Spanish)

Polymerio

<div>
 
 
 Pozisyon:
 
 Business Development &amp; Sales Specialist
 
 
 
 Departman:
 
 Sat&inodot;&scedil; &amp; &Idot;&scedil; Geli&scedil;tirme
 
 
 
 Lokasyon:
 
 Portavadi, Vadistanbul (Ka&gbreve;&inodot;thane / &Idot;stanbul)
 
 
 
 
 
 
 
 
 
 &Scedil;irket Hakk&inodot;nda
 
 
 
 Polymerio, plastik ham madde tedari&gbreve;i alan&inodot;nda dijital &ccedil;&ouml;z&uuml;mler sunan yenilik&ccedil;i bir teknoloji &scedil;irketidir.
 
 
 
 
 
 
 
 
 Genel Nitelikler
 
 <ul>
 <li>
 &Uuml;niversitelerin ilgili b&ouml;l&uuml;mlerinden mezun (&Idot;&scedil;letme, End&uuml;stri M&uuml;h., Kimya, vb.)
 </li>
 <li>
 Tercihen plastik hammadde, polimer, petrokimya veya B2B end&uuml;striyel sat&inodot;&scedil; tecr&uuml;besi
 </li>
 <li>
 &Idot;&scedil; geli&scedil;tirme ve saha/masa ba&scedil;&inodot; sat&inodot;&scedil; s&uuml;re&ccedil;lerinde deneyim
 </li>
 <li>
 M&uuml;&scedil;teri portf&ouml;y&uuml; olu&scedil;turma ve uzun vadeli ili&scedil;ki y&ouml;netimi konusunda yetkin
 </li>
 <li>
 G&uuml;&ccedil;l&uuml; ileti&scedil;im, m&uuml;zakere ve ikna becerileri
 </li>
 <li>
 Hedef ve sonu&ccedil; odakl&inodot; &ccedil;al&inodot;&scedil;ma disiplinine sahip
 </li>
 <li>
 MS Office ve CRM ara&ccedil;lar&inodot;n&inodot; etkin kullanabilen
 </li>
 <li>
 &Idot;yi seviyede &Idot;ngilizce bilgisi (yaz&inodot;l&inodot; ve s&ouml;zl&uuml;)
 </li>
 <li>
 Seyahat engeli olmayan
 </li>
 </ul>
 
 
 
 
 &Idot;&scedil; Tan&inodot;m&inodot;
 
 <ul>
 <li>
 Mevcut m&uuml;&scedil;teri portf&ouml;y&uuml;n&uuml; y&ouml;netmek ve geli&scedil;tirmek
 </li>
 <li>
 Yurt i&ccedil;i ve yurt d&inodot;&scedil;&inodot; yeni m&uuml;&scedil;teri ve pazar f&inodot;rsatlar&inodot;n&inodot; ara&scedil;t&inodot;rmak ve kazanmak
 </li>
 <li>
 Sat&inodot;&scedil; hedefleri do&gbreve;rultusunda teklif, fiyatland&inodot;rma ve s&ouml;zle&scedil;me s&uuml;re&ccedil;lerini y&uuml;r&uuml;tmek
 </li>
 <li>
 M&uuml;&scedil;teri ihtiya&ccedil;lar&inodot;n&inodot; analiz ederek uygun plastik ham madde &ccedil;&ouml;z&uuml;mlerini sunmak
 </li>
 <li>
 Pazar, rakip ve fiyat analizleri yapmak
 </li>
 <li>
 Sat&inodot;&scedil; ve i&scedil; geli&scedil;tirme raporlar&inodot;n&inodot; d&uuml;zenli olarak haz&inodot;rlamak
 </li>
 <li>
 Tedarik, lojistik ve operasyon ekipleriyle koordineli &ccedil;al&inodot;&scedil;mak
 </li>
 </ul>
 
 
 
 
 ENGLISH
 
 
 
 Position:
 
 Business Development &amp; Sales Specialist
 
 
 
 Department:
 
 Sales &amp; Business Development
 
 
 
 Location:
 
 
 Portavadi, Vadistanbul (Ka&gbreve;&inodot;thane / &Idot;stanbul)
 
 
 
 
 
 
 Qualifications
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Engineering, Chemistry or related fields
 </li>
 <li>
 Preferably experienced in plastic raw materials, polymers, petrochemicals or B2B industrial sales
 </li>
 <li>
 Proven experience in business development and sales activities
 </li>
 <li>
 Strong ability to build and manage long-term customer relationships
 </li>
 <li>
 Excellent communication, negotiation and persuasion skills
 </li>
 <li>
 Target- and result-oriented mindset
 </li>
 <li>
 Proficient in MS Office and CRM tools
 </li>
 <li>
 Good command of English (written and spoken)
 </li>
 <li>
 Willingness to travel when required
 </li>
 </ul>
 
 
 
 
 Job Description
 
 <ul>
 <li>
 Manage and grow the existing customer portfolio
 </li>
 <li>
 Identify and acquire new customers and business opportunities in and outside Turkey
 </li>
 <li>
 Handle quotation, pricing and contract processes in line with sales targets
 </li>
 <li>
 Analyze customer needs and offer suitable plastic raw material solutions
 </li>
 <li>
 Conduct market, competitor and pricing analyses
 </li>
 <li>
 Prepare regular sales and business development reports
 </li>
 <li>
 Work in close coordination with supply chain, logistics and operations teams
 
 </li>
 </ul>
</div>

Sales Business Development Manager

Aktif Bank

<div>
 
 
 Job Description (English)
 
 
 
 
 
 
 We are looking for a Next Generation Banking Assistant Specialist/Specialist to join our innovative and dynamic banking team, aiming to provide the best banking experience to our customers. In this role, you will play a crucial part in completing 3rd party firm&rsquo;s API integrations, improving API for the business perspective, offering a wide range of financial products and services, planning and execution of Open Banking projects, enhancing smooth customer experience, and contributing to the growth of our company.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Contributes and shapes Open Banking, Baas(Banking As a Service), and API Banking strategies and roadmaps, plans the associated activities, and ensures coordination within the Bank.
 </li>
 <li>
 Monitors global and local developments in Open Banking and regulatory changes, contributes to the strategy, and collaborates with relevant teams to project-manage and complete initiatives.
 </li>
 <li>
 Collaborates with product owners and relevant departments to implement new products/services aligned with Open Banking, Baas(Banking As a Service), and API Banking business models and customer needs.
 </li>
 <li>
 Evaluates collaboration opportunities with relevant business units to promote API Banking adoption and create revenue models, ensuring coordination and governance in integrations.
 </li>
 <li>
 API of Bank design and content management for business perspective, coordinates with business units and technical teams for content updates and establishes new partnerships
 </li>
 <li>
 Dissemination of strategies and projects by following new regulations in financial services, business models of new digital technologies, global/local markets.
 </li>
 <li>
 Manages the contract and legislation processes with the company to be cooperated with
 </li>
 </ul>
 
 
 Qualifications:
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in a relevant field.
 </li>
 <li>
 Extensive knowledge of Open Banking trends, global and local markets, and regulatory developments.
 </li>
 <li>
 Strong project management and coordination skills.
 </li>
 <li>
 Excellent collaboration and communication skills.
 </li>
 <li>
 Possesses a minimum of 2 years of experience in the banking or finance sector.
 </li>
 <li>
 Team-player attitude with a willingness to contribute to team goals.
 </li>
 <li>
 Customer-focused mindset with the ability to handle challenging situations.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?:
 
 
 <ul>
 <li>
 Opportunity to drive Open Banking initiatives and contribute to the bank's digital transformation.
 </li>
 <li>
 Collaborative and innovative work environment.
 </li>
 <li>
 Continuous training and career development opportunities.
 </li>
 </ul>
 
 
</div>

Next Generation Banking Assistant Specialist / Specialist

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