customer loyalty representative

Novo Cinemas

<div>
 <ul>
  <li>
   Degree in Marketing, CRM, or related field
  </li>
  <li>
   3-5 years of experience in managing loyalty programs, with strong focus on data analysis.
  </li>
  <li>
   Bilingual (English / Arabic)
  </li>
  <li>
   Very good movie culture
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   1. Novo Premiere Club Strategic Planning
  </strong>
 </p>
 <ul>
  <li>
   Recommend and implement an annual Loyalty marketing plan for Novo Premiere Club (NPC) to drive enrollment in the program and increase customer engagement in the program
  </li>
  <li>
   Design and deliver targeted loyalty campaigns in coordination with programing and operations to drive admissions growth.
  </li>
  <li>
   Conduct data analysis as required to understand the behaviors of customers in relation to the loyalty program campaigns. Incorporate any insights into personalized campaigns and future planning
  </li>
  <li>
   Conduct regular reviews of the program and keep abreast of emerging trends in the loyalty space. Incorporate any insights into future planning.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   2. Novo Premiere Club Marketing
  </strong>
 </p>
 <ul>
  <li>
   Ensure all Loyalty marketing campaigns are delivered on time, within budget and are a key driver in influencing customer behavior and increasing sales uptake.
  </li>
  <li>
   Ensure that the loyalty sections in the website and app are always up-to-date and are in line with customer needs
  </li>
  <li>
   Coordinate with the Marketing team and the Creative agency to design relevant artworks and collaterals for NPC and ensure that all deadlines are met. Ensure that all collateral adheres to brand guidelines.
  </li>
  <li>
   Work across the Marketing team to communicate the loyalty POS production requests, ensuring timely and accurate delivery to cinemas at least 3-4 days prior to the start of campaigns.
  </li>
 </ul>
 <p>
  <strong>
   . Analytics &amp; Reporting
  </strong>
 </p>
 <ul>
  <li>
   Provide in-depth and regular analysis of the performance of NPC (enrollment, earning, redemptions, revenue&hellip;) to management teams and utilize such analysis to identify opportunities to enhance the effectiveness of the program.
  </li>
  <li>
   Monitor and assess campaign effectiveness and identify ways to improve activities.
  </li>
  <li>
   Analyze revenue impact of loyalty and communicate results appropriately.
  </li>
  <li>
   Develop and maintain a monthly dashboard with relevant loyalty KPIs to ensure key metrics are top of mind and put in place corrective actions.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   4. Loyalty Program Management
  </strong>
 </p>
 <ul>
  <li>
   Be the focal point for all activities related to NPC
  </li>
  <li>
   Deliver continuous training to the operations and call center team on NPC to ensure high level of understanding of the program and proper implementation loyalty processes
  </li>
  <li>
   Coordinate with IT team to implement promotions in the loyalty system
  </li>
  <li>
   Identify improvements areas in the loyalty customer experience and coordinate with the relevant departments to implement it
  </li>
  <li>
   Setup the automated communication emails and SMS with the support of the loyalty vendor, including monthly loyalty statements, welcome/upgrade emails, redemption notifications&hellip;
  </li>
  <li>
   Ensure at-cinema execution of loyalty campaigns to engage customers
  </li>
  <li>
   Act as an escalation point for any NPC related issues or complaints ensuring that all issues are resolved in a timely manner.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   5. Other Duties
  </strong>
 </p>
 <ul>
  <li>
   As reasonably directed by the reporting manager from time to time.
  </li>
 </ul>
 <p>
 </p>
</div>


Loyalty Specialist

The Petshop

<div>
 <p>
  <strong>
   Job Overview
  </strong>
 </p>
 <p>
  As a CRM &amp; Loyalty Specialist, you are an analytical professional with a proven track record of driving revenue growth and increasing customer retention through targeted communications. You will work closely with the CRM &amp; Loyalty Manager and cross-functional teams to implement engaging, creative, and customer-centric strategies that increase LTV, analyze cohorts, and leverage data for impactful decisions. You will actively execute campaigns, iterate quickly through A/B testing and experimentation, and utilize marketing tools to optimize CRM &amp; Loyalty initiatives. Hands-on experience in planning, launching, and analyzing customer retention campaigns is essential, as is a strong obsession with analytics for both online and offline channels.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   Creative Development
  </strong>
 </p>
 <ul>
  <li>
   Ideate and assist in developing the CRM &amp; Loyalty campaign calendar in support of the CRM &amp; Loyalty Manager.
  </li>
  <li>
   Develop creatives, content, and blogs with creative teams/agencies, managing briefs to campaign execution.
  </li>
  <li>
   Coordinate internally for product identification, asset reception, stock checks, briefs, feedback, and approvals with managers, designers, and agencies.
  </li>
  <li>
   Create HTML/Email templates, including link creation and UTMs.
  </li>
  <li>
   Build content for multiple channels &ndash; SMS, Email Newsletters, Push Notifications, In-App/In-Web messages, and WhatsApp &ndash; including copywriting, translation, link creation, and testing.
  </li>
  <li>
   Contribute to raising awareness around loyalty programs and key CRM activities by coordinating with product, purchase, social, and e-commerce teams.
  </li>
 </ul>
 <p>
  <strong>
   Campaign Setup
  </strong>
 </p>
 <ul>
  <li>
   Support the execution of the yearly CRM &amp; Loyalty communication calendar by setting up campaigns in coordination with design, product, data, and loyalty partner teams.
  </li>
  <li>
   Assist in setting up phased campaign automation, monitoring, and updating campaigns.
  </li>
  <li>
   Test and execute campaigns in collaboration with design, product, operations, tech, and data teams.
  </li>
  <li>
   Implement, update, and test all triggered and lifecycle campaigns monthly, working closely with the central team and loyalty partners.
  </li>
 </ul>
 <p>
  <strong>
   Reporting
  </strong>
 </p>
 <ul>
  <li>
   Monitor, analyze, and optimize results for all CRM communication activities.
  </li>
  <li>
   Develop daily reports using KPIs such as response metrics (opens, clicks, reactivity rate, unsubscribe rate), online conversions, additional revenue, and profitability.
  </li>
  <li>
   Use insights from reports to recommend communication best practices.
  </li>
 </ul>
 <p>
  <strong>
   Administrative &amp; Other Tasks
  </strong>
 </p>
 <ul>
  <li>
   Coordinate with vendors for invoices related to loyalty &amp; CRM tasks and submit them to accounts.
  </li>
  <li>
   Track and follow up on PO approvals and payments.
  </li>
  <li>
   Monitor monthly CRM creative communication and execution actuals vs. budget.
  </li>
  <li>
   Assist in resolving loyalty program queries in coordination with operations, IT, loyalty partners, and other departments.
  </li>
  <li>
   Support the creation and uploading of CMS pages on-site and in-app to enhance the customer journey, including banners and other assets.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   4+ years of proven experience in Loyalty &amp; CRM.
  </li>
  <li>
   Minimum of a master&rsquo;s degree from a reputed and recognized institution.
  </li>
  <li>
   Highly creative with a keen eye for detail and precision.
  </li>
  <li>
   Strong analytical skills and excellent command of English (Arabic is a plus).
  </li>
  <li>
   Hands-on experience with CRM tools (e.g., MoEngage, Clevertap, Hubspot).
  </li>
  <li>
   Creative thinker with confidence in leading product initiatives.
  </li>
  <li>
   Basic understanding of HTML, AMP, and SQL is a plus.
  </li>
  <li>
   Excellent proofreading and copy-editing skills for all forms of communication, including emails, reports, and newsletters.
  </li>
  <li>
   Sound understanding of marketing principles and CRM marketing best practices.
  </li>
  <li>
   Proficiency with MS Office (Word, Excel, PowerPoint, Publisher) and survey tools (e.g., Google Forms, Typeform).
  </li>
  <li>
   Experience with online measurement tools such as Google Analytics, Facebook Insights, etc.
  </li>
  <li>
   Ability to work collaboratively, proactively, and effectively as a team member to achieve personal and collective goals within tight deadlines with minimal supervision.
  </li>
  <li>
   Self-motivated, well-organized, detail-oriented, and able to prioritize effectively.
  </li>
  <li>
   Strong interpersonal and communication skills.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Benefits
  </strong>
 </p>
 <ul>
  <li>
   Pet-friendly workplace
  </li>
  <li>
   Life and medical insurance
  </li>
  <li>
   Employee discounts
  </li>
  <li>
   Career growth opportunities
  </li>
  <li>
   Fast-paced and dynamic environment
  </li>
 </ul>
</div>


CRM & Loyalty Specialist

Crosswind Consulting Partners

<p>Ignite Your Customer Service Representative Career in Telecom: Be the Voice of Frontier in Dayton!</p><p>We are seeking exceptional Customer Service Representatives to act as the primary liaison between our client, Frontier, and their valuable customer base. The Customer Service Representative role is all about building relationships, resolving complex issues, and expertly guiding customers through the sales benefits of Frontier&rsquo;s cutting-edge services. You will be the face and voice that ensures customer satisfaction and loyalty. This is a performance-driven role where your commitment directly translates into professional growth.</p><p>Customer Service Representative Responsibilities:</p><ul><li>Serve as a frontline representative, engaging directly with Frontier customers to understand their service needs and proactively introduce suitable product upgrades or new sales offerings.</li><li>Resolve customer inquiries and service issues with speed, accuracy, and professionalism, ensuring a positive experience that results in product retention and often, additional sales.</li><li>Clearly articulate the value proposition of Frontier&rsquo;s internet, voice, and video products to enhance the customer's overall sales package.</li><li>Accurately process service changes, billing inquiries, and new account setups within established system protocols.</li><li>Maintain comprehensive knowledge of all current Frontier service plans, sales promotions, and technology updates.</li><li>Collaborate with other Customer Service Representatives and internal departments to escalate complex technical or billing issues effectively.</li><li>Document all customer interactions meticulously in the CRM system to ensure continuity and quality of service.</li><li>Identify and report on recurring sales pain points from the customer to management to contribute to continuous service improvement.</li></ul><p>Customer Service Representative Qualifications:</p><ul><li>A minimum of 1 year of experience in a customer-facing role (sales, customer service, or call center preferred).</li><li>Exceptional verbal communication skills and a friendly, professional phone demeanor.</li><li>A strong, solution-oriented mindset with proven ability to calmly manage and resolve customer conflict.</li><li>Prior experience as a Customer Service Representative is highly desirable.</li><li>Proficiency in quickly learning and navigating multiple computer systems and CRM software.</li><li>Demonstrated ability to meet and exceed quality assurance and customer sales satisfaction metrics.</li><li>High school diploma or equivalent; associate's degree or higher is a plus.</li><li>Self-motivated and highly reliable, with excellent time management skills.</li><li>A keen interest in the rapidly evolving telecommunications industry.</li></ul><p>Perks of Partnering with Crosswind Consulting:</p><ul><li>Opportunities for rapid upward mobility and career pathing within the company.</li><li>Incentive trips and travel opportunities based on consistent high performance.</li><li>Regular networking events and professional development workshops.</li><li>A high-energy, supportive, and competitive team environment in our Dayton office.</li><li>Performance compensation is commission-based, distributed weekly.</li></ul><p>At <b>Crosswind Consulting Partners</b>, we empower telecommunications companies to achieve measurable results through innovative strategy, operational excellence, and customer-centric solutions. We don&rsquo;t just consult; we find ways to build a smarter, stronger path forward for the clients we serve. <b>APPLY NOW to begin a rewarding career with Frontier!</b></p><p>Job Type: Full-time</p><p>Pay: $46,000.00 - $58,000.00 per year</p><p>Benefits:</p><ul><li>Professional development assistance</li></ul><p>Work Location: In person</p>

Customer Service Representative

Finish Line

<div><div>Summary</div><div></div><div>
The Lifecycle Marketing Strategist is responsible for leading cross channel marketing communications across the customer lifecycle, ensuring a cohesive and personalized experience. In addition, this role plays an essential part in the delivery of customer insights for digital marketing channels and digital initiatives. This person will work cross-functionally with Customer Analytics, Brand Management, and Personalization to ensure lifecycle initiatives are executed seamlessly across channels to drive growth customer engagement and loyalty. This individual should effectively exhibit JD Finish Line&rsquo;s core values of Customer, People, Winning, Community, and Financial Responsibility in everything they do by performing the following main duties:</div><div></div><ul><li><div>
Inform and develop channel strategies that increase customer engagement to drive LTV - including messaging, visuals, and linking strategy.</div></li><li><div>
Leverage data analysis to understand customer behavior, identify trends, and inform program strategy</div></li><li><div>
Oversee the production of channel content, verifying that assets are accurately briefed into Creative, delivered to team members for timely execution and meet customer expectations.</div></li><li><div>
With the Loyalty Operations team, identify opportunities and lead tactical marketing strategy for digital loyalty communications including development, testing and reporting across channels.</div></li><li><div>
Approve channel tactics ensuring that content supports a seamless, unified customer experience.</div></li><li><div>
Analyze campaigns to derive insights that inform forward looking channel strategy.</div></li><li><div>
Collaborate with Loyalty Operations team to verify marketing communications maintain consistency across all customer facing endpoints.</div></li><li><div>
Provide strategic recommendations to cross functional teams that align to overarching Digital Marketing strategy.</div></li><li><div>
Write meaningful creative briefs that provide clear, concise direction for Design team to create digital assets that meet business requirements.</div></li><li><div>
Strategize and execute meaningful A/B tests to optimize channel performance and inform strategy; share findings and insights with broader cross-functional teams</div></li><li><div>
Continuously seek to improve channel content by researching and staying ahead of new innovative solutions and capabilities, key competitor actions, industry trends, and emerging customer and market needs.</div></li><li><div>
Exercise clear communication with various cross-channel partners.</div></li></ul><ul><li><div>
Additional duties and projects as required.</div></li></ul><div></div><div><br>
Qualifications and Skills</div><ul><li><div>
Bachelor&rsquo;s degree from a four-year college or university</div></li><li><div>
4+ years of related digital marketing and loyalty experience required, in Retail highly preferred</div></li><li><div>
Min 2 years experience with enterprise level B2C marketing automation platforms, Braze preferred</div></li><li><div>
Previous experience working closely with Customer Analytics, or experience in SQL preferred</div></li><li><div>
A major in Communications, Marketing, Digital Media or a related field is preferred</div></li><li><div>
Excellent written, verbal, and interpersonal communication skills</div></li><li><div>
Passion for eCommerce and Digital Technology</div></li><li><div>
Highly motivated with willingness to learn</div></li><li><div>
Detail-oriented with high degree of accuracy</div></li><li><div>
Ability to multi-task, managing multiple projects and initiatives in a fast-paced environment</div></li><li><div>
Basic to intermediate knowledge and abilities with G Suite, Powerpoint, and Excel</div></li></ul><div></div><div>
Qualifications</div><div></div><div>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><div>
Physical Demands</div><div></div><div>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><ul><li><div>
Sit for more than 6 hours per shift</div></li><li><div>
Use hands to finger, handle and feel</div></li><li><div>
Reach with hands and arms</div></li><li><div>
Talk and/or hear</div></li><li><div>
Stand for up to 2 hours at a time regularly</div></li><li><div>
Walk or move from one location to another regularly</div></li><li><div>
Periodically may need to climb, balance, stoop, kneel, or crouch</div></li><li><div>
Lift and/or move up to 10 pounds regularly and up to 50 pounds occasionally</div></li><li><div>
Punctuality and regular attendance consistent with the company&rsquo;s policies are required for the position.</div></li><li><div>
Average work week is 40-45 hours, which can vary depending on business need.</div></li><li><div>
The work environment for this position is a moderately noisy office setting.</div></li></ul><div></div><div><i>
The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per the company policy.</i></div><div></div><div><i>
#LI-DNI</i></div><div></div><div><i><br>
The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per the company policy. Pay range: $62,000 - $72,000 (Depending on Experience); 10% bonus target. This role will be eligible for medical, dental, vision, 401k, sick leave, parental leave, and company paid time off plan.</i></div><div><i>
This job description is not intended to cover all aspects, duties, and/or responsibilities required of employees. Employees may be asked to perform additional duties outside of normal job scope on a temporary or permanent basis per company policy. The company reserves the right to modify this job description with or without notice.</i></div><div></div><div>
EEO Statement:</div><div>
The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.</div><div><br>
Need accessibility assistance to apply?<br>
Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at talentacquisition@finishline.com. A member of our Talent Acquisition team will respond as soon as reasonably possible. (This email address and phone number is only for individuals seeking accommodation when applying for a job.)</div></div>

Lifecycle Marketing Strategist

LINKED HR FOR HUMAN RESOURCES CONSULTANCIES CO. L.L.C

<p>Global opportunities, limitless growth.</p><p>We are representing a leading elevator and escalator company in their recruitment of multiple sales roles. We are keen to speak with NI Sales Representative for position accross Dubai and Abu Dhabi,</p><p>Overall description</p><p>Responsible for overall process execution from offer to final handover to the customer. Works closely with the New Installation managers for installation (NI). Makes first customer contacts, negotiates New Installation contracts with customers and manages the transaction and progress of documentation in line with the commercial policy of the Company. Furthermore, he or she resolves customer issues, drives customer satisfaction, educates architects, consultants, developers and other professionals about Company products and positions Schindler for future NI projects.</p><p>Responsibilities for overall process execution and target achievement from offer to final handover to the customer.</p><p>Foster customer acquisitions and loyalty.</p><p>Complete sales in line with business plans and internal procedures</p><p>Responsible for first customer contacts, negotiation of new installation contracts, and managing of transactions and progress of documentation in line with the commercial policy of the Company.</p><p>Resolves customer issues and drives customer satisfaction.</p><p>Build relationships with Architects, Builders, Consultants, Developers, and other professionals to educate them about Schindler products and to position Schindler for the future NI projects.</p><p>Managing all collection activities in line with the New Installation contract for each sale.</p><p>Requirements:</p><p>Bachelors degree in engineering</p><p>Excellent interpersonal communication skills</p><p>IT Skills: MS-Office , SAP, SharePoint is an asset</p><p>3-8 year of experience in a similar role.</p><p>Job Type: Full-time</p>

NI Sales Representative

TJ Maxx

TJ Maxx <p>At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. </p> <p></p><p></p><p><b>Job Description:</b></p><p><b>Opportunity: Grow Your Career</b></p><p>Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.</p><ul><li>Creates a positive internal and external customer experience</li><li>Promotes a culture of honesty and integrity; maintains confidentiality</li><li>Takes an active role in training and mentoring Associates on front end principles</li><li>Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs</li><li>Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates</li><li>Addresses customer concerns and issues promptly, ensuring a positive customer experience</li><li>Ensures Associates execute tasks and activities according to store plan; prioritizes as needed</li><li>Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates</li><li>Provides and accepts recognition and constructive feedback</li><li>Partners with Management on Associate training needs to increase effectiveness</li><li>Ensures adherence to all labor laws, policies, and procedures</li><li>Promotes credit and loyalty programs</li><li>Supports and participates in store shrink reduction goals and programs</li><li>Promotes safety awareness and maintains a safe environment</li><li>Other duties as assigned</li></ul><p><b>Who We're Looking For: You.</b></p><ul><li>Available to work flexible schedule, including nights and weekends</li><li>Strong understanding of merchandising techniques</li><li>Capable of multi-tasking</li><li>Strong communication and organizational skills with attention to detail</li><li>Able to respond appropriately to changes in direction or unexpected situations</li><li>Team player, working effectively with peers and supervisors</li><li>Able to train others</li><li>1 year retail and 6 months of leadership experience</li></ul> <p>Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.</p><p></p><p>In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.</p><p></p><p> Applicants with arrest or conviction records will be considered for employment. </p> <p></p><p><b>Address:</b></p>3301 N US 31 South<p></p><p><b>Location:</b></p>USA TJ Maxx Store 0077 Traverse City MI<p></p><p></p>This position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Retail Customer Experience Coordinator

Starlink Qatar

<div>
 <p>
  <strong>
   SOHO Sales Representative -
  </strong>
  Play a pivotal role in developing and managing strong, long-term relationships with Small Office/Home Office (SOHO) customers. Maintain a healthy and active sales pipeline with accurate weekly forecasting, aligned with monthly revenue targets. Drive customer loyalty by delivering exceptional service and maintaining professional, solution-oriented interactions. Ensure timely and accurate updates in the Sales Force Automation (SFA) system, including daily reporting of customer visits, deal progress, and closures
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   🧩 What You&rsquo;ll Do:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Achieve Sales Targets:
   </strong>
   Consistently meet or exceed assigned quotas and KPIs.
  </li>
  <li>
   <strong>
    Upselling &amp; Cross-Selling:
   </strong>
   Identify and pursue opportunities to offer additional products or services tailored to customer needs.
  </li>
  <li>
   <strong>
    Market Insights:
   </strong>
   Collect and report customer feedback and competitor activity to enhance product offerings.
  </li>
  <li>
   <strong>
    Customer Management:
   </strong>
   Deliver a seamless experience throughout the customer journey&mdash;from first contact to after-sales support.
  </li>
  <li>
   <strong>
    Reporting:
   </strong>
   Submit timely and accurate daily sales reports and regular performance forecasts.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   💡 What We&rsquo;re Looking For
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education:
  </strong>
 </p>
 <ul>
  <li>
   Minimum: High school diploma or equivalent
  </li>
  <li>
   Preferred: Bachelor&rsquo;s degree in Sales, Marketing, Business Administration, or a related field
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience:
  </strong>
 </p>
 <ul>
  <li>
   Minimum 3 years in direct sales or other customer-facing roles
  </li>
  <li>
   Proven record of meeting/exceeding sales targets in telecom, retail, or direct sales environments
  </li>
  <li>
   Strong background in customer service, complaint resolution, and satisfaction improvement
  </li>
  <li>
   Experience with CRM platforms and sales tracking tools
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Technical Skills:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Product Knowledge:
   </strong>
   Solid understanding of Starlink products/services and ability to communicate their benefits.
  </li>
  <li>
   <strong>
    Sales Techniques:
   </strong>
   Skilled in upselling, cross-selling, and closing deals confidently.
  </li>
  <li>
   <strong>
    CRM &amp; Reporting:
   </strong>
   Proficient in maintaining accurate records, managing customer data, and daily activity logging.
  </li>
  <li>
   <strong>
    Pricing &amp; Promotions:
   </strong>
   Good grasp of pricing structures and active promotional campaigns.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Soft Skills:
  </strong>
 </p>
 <ul>
  <li>
   Excellent communication and interpersonal abilities
  </li>
  <li>
   Goal-driven, proactive, and results-oriented
  </li>
  <li>
   Strong organizational and time management skills
  </li>
  <li>
   Adaptable and collaborative team player
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   🌟 Why Join Us?
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Career Growth
   </strong>
   : Opportunities for professional development and career advancement.
  </li>
  <li>
   <strong>
    Collaborative Culture
   </strong>
   : Work with a diverse and talented team.
  </li>
  <li>
   <strong>
    Innovative Environment
   </strong>
   : Be part of a team that values innovation and excellence.
  </li>
 </ul>
 <p>
 </p>
</div>


SOHO B2B Sales Executive

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