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customer relations officer cro

Abacus Outsourcing

Customer Relations Officer (CRO)We are hiring dynamic Customer Service Representatives for multiple ongoing projects.Bring Updated CV and CNIC. Interviews will be conducted on the spot.<ul><li>Location: Plot No. 348-352, Street No. 5, Near Wilson, I-9/3, Islamabad, Pakistan.</li><li>Walk-in Dates: 09-Sep-2025 and 10-Sep-2025</li><li>Timings: 12:00 PM - 3:00 PM</li></ul>Roles Available: <ul><li>Inbound Calls</li><li>Local &amp; International Projects</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or above</li><li>Strong verbal communication in either English or Urdu language</li><li>Proficiency with tools like Hoot-suite, Buffer, etc.</li><li>Previous BPO or Customer relations experience is a plus</li></ul>Benefits:<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Career growth</li></ul>Working Hours:<ul><li>6 days a week</li><li>Rotational 8-hour shift</li></ul>Contact: <ul><li>Phone: 051 - 8746130</li><li>Email: hr.isb@abacus-global.com</li></ul>Job Type: Full-timePay: Rs37,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Relations Officer (CRO)

Customer Relations Officer (CRO) - Walk in Interviews at Abacus BPO, IslamabadWe are hiring dynamic Customer Service Representatives for multiple ongoing projects.Bring Updated CV and CNIC. Interviews will be conducted on the spot.<ul><li>Location: Plot No. 348-352, Street No. 5, Near Wilson, I-9/3, Islamabad, Pakistan.</li><li>Walk-in Dates: 09-Sep-2025 and 10-Sep-2025</li><li>Timings: 12:00 PM - 3:00 PM</li></ul>Roles Available: <ul><li>Inbound Calls</li><li>Local &amp; International Projects</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or above</li><li>Strong verbal communication in either English or Urdu language</li><li>Proficiency with tools like Hoot-suite, Buffer, etc.</li><li>Previous BPO or Customer relations experience is a plus</li></ul>Benefits:<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Career growth</li></ul>Working Hours:<ul><li>6 days a week</li><li>Rotational 8-hour shift</li></ul>Contact: <ul><li>Phone: 051 - 8746130</li><li>Email: hr.isb@abacus-global.com</li></ul>Job Type: Full-timePay: Rs37,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Relations Officer (CRO) - Walk in Interviews

Hybrid Mediaworks

<div>
 
 About the Role
 
 
 We are seeking a highly skilled
 
 Content Writer
 
 with
 
 1&ndash;2 years of professional experience
 
 who specializes in creating persuasive, high-impact content aimed at
 
 driving sales and increasing conversion rates
 
 . The ideal candidate understands user psychology, funnel strategy, and how to craft content that motivates action.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Write compelling and conversion-focused content for websites, landing pages, emails, blogs, ads, and social media.
 
 </li>
 <li>
 Craft persuasive product descriptions, value propositions, and CTAs that drive
 
 sales and conversions
 
 .
 
 </li>
 <li>
 Develop content tailored for each stage of the customer journey&mdash;awareness, consideration, and decision.
 
 </li>
 <li>
 Perform keyword research and apply SEO best practices to attract high-intent organic traffic.
 
 </li>
 <li>
 Analyze content performance using tools such as Google Analytics, Search Console, SEMrush, or Hotjar.
 
 </li>
 <li>
 Conduct A/B testing on copy, CTAs, offers, and messaging to improve overall conversion rates.
 
 </li>
 <li>
 Collaborate with marketing, product, and design teams to build targeted content campaigns.
 
 </li>
 <li>
 Stay updated with CRO (Conversion Rate Optimization), consumer behavior trends, and industry best practices.
 
 </li>
 <li>
 Ensure high content quality by maintaining brand voice, clarity, and value-driven messaging.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Journalism, Communications, or a related field (preferred).
 
 </li>
 <li>
 
 1&ndash;2 years of experience
 
 in content writing, ideally in sales-driven or conversion-focused roles.
 
 </li>
 <li>
 Strong experience in writing persuasive, sales-centric, and conversion-oriented content.
 
 </li>
 <li>
 Good understanding of CRO principles, funnel-building, user intent, and persuasive writing.
 
 </li>
 <li>
 Familiarity with analytics tools and A/B testing methodologies.
 
 </li>
 <li>
 Excellent writing, editing, and proofreading skills.
 
 </li>
 <li>
 Ability to balance creativity with data-driven decision-making.
 
 </li>
 </ul>
 
 Key Skills
 
 
 <ul>
 <li>
 Sales copywriting
 
 </li>
 <li>
 Conversion rate optimization (CRO)
 
 </li>
 <li>
 SEO and keyword strategy
 
 </li>
 <li>
 Landing page &amp; email content writing
 
 </li>
 <li>
 A/B testing &amp; performance analysis
 
 </li>
 <li>
 Funnel-based content creation
 
 </li>
 <li>
 Strong storytelling &amp; communication
 
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 At Hybrid MediaWorks, we value your growth&mdash;both personally and professionally. We offer a supportive environment with a clear and transparent career development path designed to help you achieve your goals.
 
 
 Our Benefits Include:
 
 
 <ul>
 <li>
 Competitive basic salaries with personal and team-based bonuses.
 
 </li>
 <li>
 Additional incentives and performance-based rewards.
 
 </li>
 <li>
 Regular team social events and recognition awards for outstanding achievements.
 
 </li>
 <li>
 Extra perks such as cash prizes, monthly team meetups, annual dinners, and paid leaves.
 
 </li>
 <li>
 Health insurance and additional financial bonuses.
 
 
 
 </li>
 </ul>
 
 &bull; Position Type: Remote
 
 
 
 &bull; Timing:
 
 04:00 PM to 01:00 AM
 
 
 &bull; Location:
 
 Hybrid MediaWorks, First Floor, Plot #176 Korang Road, near Rahat Bakers, I-10/3, Islamabad
 
 
 
 
</div>

Content Writer (Conversion Optimization)

Nayatel

<div>
 
 
 Job Title:
 
 Assistant Finance Executive
 
 
 
 
 
 
 Role:
 
 Collection Officer
 
 
 
 
 
 
 Job Description:
 
 
 <ul>
 <li>
 To perform reconciliation of customers' accounts and meet clients and enrich long-term business relations ships.
 </li>
 <li>
 To collect payments from corporate customers as per company's standard and payment terms agreed by the company.
 </li>
 <li>
 Responsible to handle customer queries via calls or emails on time.
 </li>
 <li>
 Prepare invoices as per agreements/contracts with corporate customers.
 </li>
 <li>
 To ensure continuous improvement in system, SOPs and processes by giving positive suggestions to superiors.
 </li>
 <li>
 Interact with other department and financial institutions for introduction of new payment modes.
 </li>
 </ul>
 
 
 
 
 
 Required Skills:
 
 
 <ol>
 <li>
 Bachelor&rsquo;s degree (or equivalent) in Finance, Accounts, and Commerce or related field.
 </li>
 <li>
 Experience 0-1 year
 </li>
 <li>
 Exceptional communication and presentation skills.
 </li>
 </ol>
 
 
 
 
 
 Why Nayatel?
 
 
 
 
 
 
 
 We provide:
 
 
 <ul>
 <li>
 Challenging environment
 </li>
 <li>
 Open door policy
 </li>
 <li>
 Respect, dignity, and protection
 </li>
 <li>
 Training, mentoring, and coaching in soft and hard skills to transform you as a future leader
 </li>
 <li>
 Representation in external forums (University lecturers, advisory boards, etc.)
 </li>
 <li>
 Excellent rewards for out of the box thinker, doers, and implementers
 </li>
 <li>
 Equal opportunity, and merit
 </li>
 </ul>
 
 
 
 
 
 Hiring Procedure:
 
 
 <ol>
 <li>
 CV shortlisting
 </li>
 <li>
 Initial interview
 </li>
 <li>
 IQ/Personality Assessment Tests
 </li>
 <li>
 Final interview
 </li>
 <li>
 Medical Screening
 </li>
 <li>
 Joining
 </li>
 </ol>
 
 
</div>

Executive Assistant Finance

Think Higher Consultants

We are seeking a detail-oriented and organized Visa Consultant Officer to join our team in DHA 2 Islamabad. The successful candidate will be responsible for handling visa applications, reviewing documentation, and ensuring that all processes comply with current immigration laws and policies. The role requires excellent communication skills, strong attention to detail, and the ability to work under pressure in a fast-paced environment.Key Responsibilities:<ul><li>Review and assess visa applications to ensure accuracy and completeness</li><li>Collect and verify supporting documents in line with visa category requirements</li><li>Input and manage application data into internal systems and government portals</li><li>Liaise with clients, applicants, embassies, and consulates as required</li><li>Schedule appointments and coordinate interviews or biometrics where necessary</li><li>Track application statuses and update applicants regularly</li><li>Stay informed of changes in immigration laws and visa regulations</li><li>Maintain accurate records and documentation for audit and compliance purposes</li><li>Support the Visa Processing Manager with reporting and administrative tasks</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s degree in International Relations, Business Administration, Law, or related field</li><li>Minimum 1-2 years of experience in visa processing, immigration services, or customer service (experience with student, work, or tourist visas preferred)</li><li>Strong knowledge of immigration rules and visa types</li><li>Proficient in MS Office and visa processing software or platforms</li><li>Excellent communication and interpersonal skills</li><li>High level of accuracy and attention to detail</li><li>Ability to work independently and in a team</li><li>Multilingual skills are an advantage (especially English and [language depending on region])</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Visa Processing Officer

Visa Consultant

Pakistan Digital Authority

<div>
 
 
 Company Description
 
 
 
 The Pakistan Digital Authority (PDA) is the national organization established under the Digital Nation Pakistan Act of 2025, dedicated to advancing Pakistan as a Digital Nation. It provides leadership in developing the National Digital Masterplan, unifying federal and provincial digital initiatives under one cohesive strategy. PDA focuses on building secure Digital Public Infrastructure (DPI), enabling an inclusive digital economy, driving digital transformation in governance, and ensuring the security and privacy of Pakistan's digital ecosystem. Collaborating with government entities, industries, and development partners, the PDA aims to create a connected, inclusive, and digitally enabled society. It envisions a future where every citizen has equitable access to digital services.
 
 
 
 
 
 
 Job Summary:
 
 The CRO is the primary architect of Pakistan's national digital regulatory landscape. This role is externally-focused and leads PDA's external mandate for digital regulation and law. This role is responsible for the strategic development and enforcement of all regulatory frameworks, rules, and standards for digital governance across the public and private sectors, in alignment with the Act.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Regulatory Strategy:
 
 Design and develop the comprehensive regulatory framework for Pakistan's digital economy, covering areas such as data governance, digital identity, e-commerce, and cybersecurity.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Policy &amp; Legal Drafting:
 
 Lead the end-to-end process of drafting new policies, rules, and standards, ensuring they are legally robust, clear, and fit for purpose.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Stakeholder Consultation:
 
 Act as the primary liaison for all regulatory matters with ministries, other regulators, private sector industry bodies, and the public.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Enforcement Strategy:
 
 Develop the PDA's strategy for regulatory enforcement, ensuring compliance and addressing non-compliance in a fair and transparent manner.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Executive Counsel (External):
 
 Serve as the principal advisor to the Chairman and Board on the national and international regulatory landscape, its trends, and its implications for Pakistan.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Harmonization:
 
 Work with other government bodies to ensure all digital regulations are harmonized and aligned with the national 'Digital Nation' vision.
 
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Education:
 
 A Master's Degree in Law (JD, or LLM). An advanced degree in Public Policy, Economics, Law, Computer Science, or a related field is a significant asset.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Experience:
 
 15+ years of senior-level experience in regulatory affairs, academia, public policy, or as a legal officer within the technology, media, or telecoms (TMT) sector.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proven experience in a public sector regulation is essential.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrable experience in drafting and implementing legislation, regulations, or high-level public policy.
 
 
 
 
 
 
 Skills &amp; Competencies
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Regulatory Strategy &amp; Development
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Legal Drafting &amp; Statutory Interpretation
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Public Policy Formulation
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Stakeholder Negotiation &amp; Diplomacy
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Exceptional Communication &amp; Public Speaking&nbsp;
 
</div>

Chief Regulatory Officer

Explore 347+ Customer relations officer cro in Islamabad Pakistan this December. Find roles across top companies and apply now to boost your career.