customer service representative

GrowthRatio Solutions

Job Title: Customer Service Representative (CSR)Company: GrowthRise Solutions Location: Bahria Town Phase 7, Islamabad Positions Available: 4 Job Type: Full-Time, On-SiteAbout UsGrowthRise Solutions is a fast-growing e-commerce company committed to delivering outstanding customer experiences. We are looking for motivated and detail-oriented individuals to join our customer service team at our office in Bahria Town Phase 7, Islamabad. This is a great opportunity to build a career in the evolving world of e-commerce while working in a supportive and dynamic environment.Role OverviewAs a Customer Service Representative, you will be the first point of contact for our customers. Your role will include:<ul><li>Responding to inquiries via live chat, email, and phone in a professional and timely manner.</li><li>Assisting customers with orders, tracking shipments, and processing returns.</li><li>Maintaining accurate records of customer interactions and order details.</li><li>Engaging with customers to resolve issues and provide account-related support.</li></ul>Strong written and spoken English communication skills are essential, as you will be assisting both local and international customers.Requirements<ul><li>Bachelor&rsquo;s degree in any field.</li><li>Prior customer service experience is preferred (knowledge of e-commerce platforms like eBay is a plus).</li><li>Must bring your own laptop daily.</li><li>Ability to commute to or relocate near Bahria Town Phase 7, Islamabad.</li></ul>What We Offer<ul><li>Starting salary: PKR 40,000/month.</li><li>Career growth opportunities in a leading e-commerce business.</li><li>Hands-on training and continuous skill development.</li><li>A collaborative, growth-oriented work environment.</li><li>The chance to be part of a company that values customer satisfaction and innovation.</li></ul>Important NoteThis is a full-time, on-site role. Candidates who are unable to work in person or do not meet the stated requirements are kindly requested not to apply.Job Type: Full-time, Entry-Level / Fresher Salary: Starting from Rs. 40,000 per month Work Location: On-site &ndash; Bahria Town Phase 7, IslamabadJob Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

TT Technologies pvt Ltd (PhoneCase.pk)

About Us: We are a growing team committed to delivering top-notch service to our customers. We're looking for a Customer Service Representative who is passionate about helping others and thrives in a fast-paced environment. If you have excellent communication skills and are comfortable using technology, we&rsquo;d love to have you on board!Key Responsibilities:<ul><li>Provide assistance to customers through phone, email, and chat.</li><li>Resolve inquiries, process orders, and ensure customer satisfaction.</li><li>Maintain accurate records of customer interactions and feedback.</li><li>Handle follow-ups to ensure issues are resolved to the customer&rsquo;s satisfaction.</li><li>Work closely with other teams to ensure smooth operations and service delivery.</li></ul>Requirements:<ul><li>Female candidates preferred.</li><li>Must reside in or near Islamabad (E-11) with reliable transport.</li><li>Strong communication and problem-solving skills.</li><li>Basic computer literacy; ability to learn customer service tools quickly.</li><li>Previous experience in customer service is a plus, but not required.</li></ul>How to Apply: If you're passionate about customer service and meet the requirements, we encourage you to apply now! We look forward to having you join our team.Work Location: In-person at E-11, IslamabadJob Type: Full-timePay: Rs18,000.00 - Rs22,000.00 per monthWork Location: In person

E-Commerce CSR

Ark It Services

About Company:MoneyPex is a fast-growing tech company providing smart business management and accounting software designed to help companies streamline operations, manage finances, and grow efficiently. Our mission is to make business management simple and effective through innovative software solutions.Job Description:MoneyPex is looking for a Customer Sales Representative to join our dynamic sales team. The ideal candidate will handle inbound customer inquiries, build strong client relationships, and assist businesses in selecting the right software solutions. This position is perfect for fresh graduates who want to start their career in software sales.Key Responsibilities:<ul><li>Handle inbound calls, and chat inquiries from potential clients.</li><li>Understand customer needs and recommend appropriate MoneyPex software solutions.</li><li>Provide product information and online demonstrations (if required).</li><li>Maintain customer details and sales activities in CRM software.</li><li>Follow up with interested leads to close deals.</li><li>Collaborate with the sales and marketing team to meet monthly targets.</li><li>Deliver excellent customer service and maintain client satisfaction.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (preferably Marketing, or a related field).</li><li>Strong communication and interpersonal skills.</li><li>Positive attitude, confidence, and eagerness to learn.</li><li>Basic computer knowledge and familiarity with CRM tools is a plus.</li><li>Fresh graduates are strongly encouraged to apply.</li></ul>How to apply:Interested candidate send there resume &quot;hr@moneypex.com&quot;Job Type: ContractPay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Sales Representative

CabCall Experts (CCE)

About the Company:CabCall Experts is providing a professional call answering service to foreign clients and their customers in various parts around the globe encompassing United Kingdom, Australia and USA. Established over 10 years ago, our company continues to evolve and attract new clients till date. Due to recent expansion in our client base, we are looking for new staff to join our team!About the Role:We are looking for experienced Cab &amp; Taxi Dispatch Executives with hands-on knowledge of iCabbi, Autocab, and Cordic dispatch systems. This is a fast-paced, inbound role involving high-volume calls, real-time ride coordination, and customer and driver support across rotational shifts.The ideal candidate is tech-savvy, detail-oriented, and able to multitask efficiently while delivering excellent customer service and meeting KPIs.Key Responsibilities<ul><li>Handle inbound calls for cab and taxi bookings and dispatch operations.</li><li>Use iCabbi, Autocab, and Cordic systems to assign, track, and manage rides.</li><li>Accurately update customer, trip, and driver information in dispatch software.</li><li>Coordinate effectively with drivers to ensure timely pickups and resolutions.</li><li>Address customer queries, complaints, and changes professionally and efficiently.</li><li>Follow company dispatch and customer service policies at all times.</li><li>Perform other operational tasks as assigned.</li></ul>Requirements<ul><li>Mandatory experience with iCabbi, Autocab, and/or Cordic dispatch systems.</li><li>Friendly and professional phone manner with strong communication skills.</li><li>Strong multitasking ability in a high-call-volume environment.</li><li>Basic computer literacy and ability to learn new systems quickly.</li><li>At least 1&ndash;2 years of experience in cab/taxi dispatch or a customer-facing role.</li><li>Excellent time management and prioritization skills.</li><li>Ability to work rotational shifts, including nights, weekends, and holidays.</li><li>Problem-solving mindset with attention to detail.</li></ul>Benefits &amp; Perks<ul><li>Friendly, safe, and supportive work environment</li><li>Inbound campaign &ndash; no cold calls</li><li>Ongoing training and coaching</li><li>Career growth and promotion opportunities</li><li>Attendance and Quality Assurance (QA) bonuses</li><li>Fuel allowance</li><li>Rewards and performance incentives</li></ul>How to ApplyPlease apply with your updated resume. Optional:Include a cover letter highlighting your experience with iCabbi, Autocab, or Cordic.Job Types: Full-time, FresherPay: Rs80,000.00 - Rs110,000.00 per monthApplication Question(s):<ul><li>Are you available to join immediately?</li><li>Do you have experience as a UK Customer Service Representative (CSR)?</li><li>Do you have prior inbound customer service experience?</li></ul>Experience:<ul><li>Icabbi / autocab/ cordic: 1 year (Required)</li></ul>Work Location: In person

Senior UK Taxi Dispatcher

Think Higher Consultants

Location: Giga MallJob Summary:We are seeking a friendly and professional Customer Service Officer to handle customer inquiries, provide accurate information, and ensure a high level of customer satisfaction. The role involves communicating with customers, resolving issues, maintaining records, and supporting daily customer service operations.Roles &amp; Responsibilities:<ul><li>Handle customer inquiries, requests, and complaints through phone, email, or in person</li><li>Provide accurate information about products, services, and company policies</li><li>Maintain professional and timely communication with customers</li><li>Follow up on customer requests to ensure issues are resolved effectively</li><li>Record and update customer information and interactions in company systems</li><li>Coordinate with internal teams to resolve customer issues</li><li>Assist in preparing customer service reports and documentation</li><li>Maintain a positive and helpful attitude to enhance customer experience</li><li>Support customer service operations and administrative tasks as required</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree or relevant qualification</li><li>Minimum of 1&ndash;2 years of experience in a customer service or related role</li><li>Proficiency in MS Office applications</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving and interpersonal skills</li><li>Ability to work under pressure and manage multiple tasks</li></ul>Skills &amp; Competencies:<ul><li>Customer-focused mindset</li><li>Strong listening and communication skills</li><li>Patience and professionalism</li><li>Good organizational and time-management abilities</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Service Officer

KressCooper Management Consultants

This is a full-time, on-site role for a Telemarketing Executive in Islamabad with 2-3 years of working experience. The candidate will be responsible for generating leads, making outbound calls to potential customers, following up on inquiries, and closing sales opportunities. The role involves providing excellent customer service and support, responding to customer queries, and maintaining strong relationships with potential and existing clients. The successful candidate will also collaborate with the sales team to develop strategies for achieving sales targets.Qualifications<ul><li>Proficiency in Lead Generation and Sales techniques to achieve business goals.</li><li>Customer Service and Customer Support skills to address client needs effectively and build strong relationships.</li><li>Strong Communication skills, both verbal and written, with the ability to engage and persuade potential customers</li><li>Ability to meet deadlines, work in a team-oriented environment, and maintain professionalism</li><li>Experience with telemarketing, market research, or sales is preferred</li><li>Degree in Marketing, Business Administration, or a related field is advantageous</li></ul>Job Type: Full-timeWork Location: In person

Telemarketing

HRPSP - Your Strategic HR Partner

We are Hiring &ndash; Information Desk ReceptionistWe are seeking customer-focused and professional individuals for the role of Information Desk Receptionist in Islamabad. This position plays a vital role in ensuring smooth citizen flow, accurate guidance, and high-quality public service delivery.Key Responsibilities<ul><li>Manage citizen queues and guide visitors regarding services, documents, and service counters</li><li>Provide accurate, compliant, and courteous information at the information desk</li><li>Address citizen concerns and resolve conflicts within assigned authority</li><li>Coordinate with internal units and service-providing institutions to ensure smooth operations</li><li>Register complaints, share service updates with the Call Center, and respond to inquiries</li><li>Prepare reports, suggest workflow improvements, and perform assigned duties responsibly</li></ul>Minimum Qualification<ul><li>Bachelor&rsquo;s degree from an HEC-recognized institution</li></ul>Required Skills &amp; Competencies<ul><li>Strong communication and interpersonal skills</li><li>Ability to handle citizens professionally in high-volume environments</li><li>Conflict resolution and customer service orientation</li><li>High level of responsibility, professionalism, and integrity</li></ul>Additional Requirements (Front-Facing Role)<ul><li>Strong professional presence with a well-groomed appearance appropriate for a public-facing service environment</li><li>Excellent interpersonal skills with the ability to engage confidently, courteously, and empathetically with citizens</li><li>Comfort and confidence in working in a highly visible, citizen-facing role</li></ul>(These requirements are essential due to the nature of the position and continuous public interaction.)What We Offer<ul><li>Market competitive salary</li></ul>Job Type: Full-timeWork Location: In person

Information Desk Receptionist

Explore 331+ Customer service representative in Islamabad Pakistan this January. Find roles across top companies and apply now to boost your career.