call center agent Jobs in Islamabad Pakistan

call center agent

sales consultant Jobs in Islamabad Pakistan

sales consultant

call center agents/csr Jobs in Islamabad Pakistan

call center agents/csr

channel sales representative Jobs in Islamabad Pakistan

channel sales representative

customer care executive Jobs in Islamabad Pakistan

customer care executive

customer service representative

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 The Customer Service Representative will be responsible for answering incoming customer telephone calls, emails, and ZAC cases regarding post-sales issues, either with a solution, verification of defective product and/or referral to the manufacturer.
 
 
 What you&rsquo;ll do as the Customer Service Representative
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Maintain performance standards of telephone, email, and ZAC cases support set by Customer Service Supervisor
 </li>
 <li>
 Research each customer&rsquo;s problem to ensure customer satisfaction.
 </li>
 <li>
 Call back customers who left messages during scheduled callback times.
 </li>
 <li>
 Track each customer call with entries into ZAC.
 </li>
 <li>
 Document and track calls and follow up with notes.
 </li>
 <li>
 Increase technical knowledge, troubleshooting and customer service skills through self-paced training and workshop participation.
 </li>
 <li>
 Assist with other projects as necessary.
 
 
 </li>
 </ul>
 
 Required Experience
 
 
 
 What will you bring to the team:
 
 
 <ul>
 <li>
 Complete Bachelor&rsquo;s Degree
 </li>
 <li>
 Excellent customer service skills, positive attitude and accessories, logical troubleshooting skills, comfortable in a fast paced &amp; dynamic environment
 </li>
 <li>
 Previous experience w/telephone customer service
 </li>
 <li>
 Excellent customer service skills
 </li>
 <li>
 Excellent typing and writing skills.
 </li>
 <li>
 Basic CRM knowledge
 </li>
 <li>
 Logical troubleshooting and organizational skills
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
 
 
 Job timings: 8:00 PM to 05:00 AM (Pk time)
</div>

Customer Service Representative

confidentioal

Overview: We are looking for a Customer Service Representative (CSR) who can professionally handle inbound and outbound calls related to office and print equipment. The ideal candidate will confidently communicate with corporate and industrial clients, manage service queries, and pitch our printing and office solutions in a professional, engaging manner.Key Responsibilities:<ul><li>Handle inbound and outbound calls from corporate, industrial, and office clients regarding printers, copiers, and office equipment.</li><li>Provide information on products, rental plans, maintenance services, and technical support.</li><li>Professionally pitch printing solutions and office equipment packages to clients.</li><li>Maintain detailed call records and follow up on leads, service requests, and inquiries.</li><li>Coordinate with the sales and technical teams to ensure client satisfaction and timely responses.</li><li>Build and maintain strong client relationships through effective communication.</li></ul>Requirements:<ul><li>Intermediate or Bachelor&rsquo;s degree.</li><li>Excellent verbal communication in English and Urdu.</li><li>Confident in speaking with corporate-level clients.</li><li>Prior experience in call handling or customer service (especially in the printing/IT sector) is a plus.</li><li>Knowledge of printers, copiers, scanners, and office equipment will be highly preferred.</li><li>Self-motivated with a professional tone and sales-oriented mindset.</li></ul>Job Type: Full-timeWork Location: In person

Customer Service Representative (CSR)

The Hassol

Job Summary:We are looking for a proactive and customer-focused Outbound Customer Service Representative / Sales Executive to handle outbound calls. The ideal candidate is someone who thrives in a fast-paced environment and is passionate about delivering excellent customer experiences while contributing to sales targets.Key Responsibilities:<ul><li>Make outbound calls to potential and existing customers to promote products and services.</li><li>Understand customer requirements and offer tailored solutions to meet their needs.</li><li>Present product features, benefits, pricing, and promotional offers effectively to drive sales.</li><li>Generate leads, follow up on inquiries, and convert prospects into confirmed orders.</li><li>Accurately process sales orders and ensure timely coordination for delivery.</li><li>Maintain and update customer records, leads, and sales data in CRM and Google Sheets.</li><li>Prepare quotations, proposals, and invoices as needed.</li><li>Coordinate with vendors and internal teams to ensure smooth order fulfillment.</li><li>Conduct regular follow-ups with customers to ensure satisfaction and encourage repeat business.</li><li>Handle customer objections and resolve issues to maintain positive relationships.</li><li>Gather customer feedback to improve products and services.</li><li>Collaborate with internal departments to align sales efforts with business goals.</li><li>Meet and exceed assigned outbound sales and service targets.</li><li>Maintain detailed records of all calls, responses, and outcomes.</li><li>Adhere to company communication protocols and reporting standards.</li></ul>Required Skills &amp; Qualifications:<ul><li>Strong communication and interpersonal skills.</li><li>Proven experience in customer service and/or outbound sales.</li><li>Good command of English (both written and spoken).</li><li>Familiarity with CRM systems and Google Sheets.</li><li>Ability to multitask, prioritize, and manage time effectively.</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs80,000.00 - Rs90,000.00 per monthWork Location: In person

Outbound Customer Service Representative / Sales Executive

A1 Global Technologies SMC-PVT Ltd

A1 Global Technologies is looking for motivated and confident individuals to join our dynamic call center team as Customer Service Representatives (CSR) for our US-bound project.We welcome both freshers and experienced candidates who are eager to grow, learn, and excel in a professional environment that values development and performance.Job Type: Full-timeWork Location: In person

Customer Service Representative (CSR) – A1 Global Technologies

Red Star Technologies Pvt. Ltd.

We are looking for a Customer Support Representative with strong English communication skills and a passion for helping others. In this role, you will be the first point of contact for our customers &mdash; ensuring their questions are answered, issues are resolved, and they receive an exceptional experience every time.Key Responsibilities:<ul><li>Handle customer inquiries via phone, email, or chat in a professional and timely manner.</li><li>Provide accurate information about company products and services.</li><li>Resolve customer complaints effectively and follow up to ensure satisfaction.</li><li>Maintain detailed records of all interactions using internal systems.</li><li>Collaborate with internal teams to improve customer experience and service quality.</li><li>Identify opportunities to enhance support processes.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (Completed).</li><li>1&ndash;2 years of experience in a customer service or support role.</li><li>Excellent English communication skills &mdash; both verbal and written.</li><li>Strong interpersonal, problem-solving, and multitasking abilities.</li><li>Proficiency with computers and familiarity with CRM tools is a plus.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Growth and learning opportunities within the company.</li><li>Friendly and collaborative work environment.</li><li>Performance-based incentives.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Support Representative

Taraki

<div>
 This Job is with
 
 Work Together
 
 .
 
 
 We are seeking a dedicated and personable Customer Service Representative (Women Preferred) to manage our international client accounts. The ideal candidate will possess excellent communication skills and a professional demeanor, capable of handling diverse client needs and inquiries.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Respond to customer inquiries via phone, email, and live chat in a timely and accurate manner.
 </li>
 <li>
 Provide assistance and support to international clients, ensuring optimal customer satisfaction.
 </li>
 <li>
 Manage and resolve customer complaints efficiently, ensuring a positive customer experience.
 </li>
 <li>
 Maintain accurate records of client interactions and transactions.
 </li>
 <li>
 Collaborate with the cross-functional teams to improve processes and resolve issues.
 </li>
 <li>
 Educate clients on products and services, guiding them toward suitable solutions.
 </li>
 <li>
 Monitor and follow up on customer feedback and complaints for resolution.
 </li>
 <li>
 Uphold company standards in all customer service operations.
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Proven customer service experience, preferably with international clientele.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Ability to manage multiple tasks and prioritize effectively.
 </li>
 <li>
 Problem-solving skills and the ability to think critically.
 </li>
 <li>
 Familiarity with CRM systems and practices.
 </li>
 <li>
 Reliable and punctual with strong organizational skills.
 </li>
 <li>
 Ability to work independently and within a team.
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 High school diploma or equivalent; Bachelors degree preferred.
 </li>
 <li>
 1 to 2 years of experience in customer service or related field.
 </li>
 <li>
 Fluency in English is required; additional language skills are a plus.
 </li>
 <li>
 Proficiency in Microsoft Office Suite.
 
 
 
 </li>
 </ul>
 
 Additional Information:
 
 
 
 <ul>
 <li>
 Must be comfortable working in person.
 </li>
 <li>
 Full-time position.
 
 
 
 </li>
 </ul>
 We are looking for a motivated individual who can thrive in a fast-paced environment and is committed to providing superior service to our international clients. Join our team to help us continue building strong client relationships globally.
</div>

CSR (International Clients)

El Momento Restaurant Lahore

Female Sales Representative &ndash; Vapes DirectLocation: F-7 and I-8 Timings: 12:00 PM &ndash; 9:00 PM Salary: Rs. 45,000 + Attractive CommissionVapes Direct is looking for a confident and energetic Female Sales Representative to join our outlet team. The ideal candidate will have excellent communication skills, a friendly personality, and a passion for providing top-notch customer service.Responsibilities:<ul><li>Greet and assist customers with product selection.</li><li>Provide detailed information about vape products and accessories.</li><li>Achieve monthly sales targets.</li><li>Maintain a clean and well-organized sales area.</li><li>Build strong relationships with regular customers.</li></ul>Requirements:<ul><li>Female candidates only.</li><li>1&ndash;2 years of experience in sales or retail (experience in vapes or electronics preferred).</li><li>Excellent communication and interpersonal skills.</li><li>Presentable and confident personality.</li><li>Ability to work full-time (12 PM &ndash; 9 PM).</li></ul>What We Offer:<ul><li>Fixed salary of Rs. 45,000 per month.</li><li>Attractive commission on sales.</li><li>Friendly and professional work environment.</li><li>Growth and learning opportunities within the company.</li></ul>Interested candidates can apply via Indeed or contact us directly for more details (03367649231)Job Type: Full-timePay: From Rs45,000.00 per monthWork Location: In person

Female Sales Representative (Vapes Direct Outlet)

Explore 393+ Customer service representative in Islamabad Pakistan this November. Find roles across top companies and apply now to boost your career.