sales executive Jobs in Islamabad Pakistan

sales executive

customer success specialist Jobs in Islamabad Pakistan

customer success specialist

customer care executive Jobs in Islamabad Pakistan

customer care executive

customer engagement coordinator Jobs in Islamabad Pakistan

customer engagement coordinator

customer sales representative Jobs in Islamabad Pakistan

customer sales representative

customer support executive

ibex. Pakistan

<div>
 We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support Executive within the Operations department will assist customers with their questions, new orders, service delivery requirements, billing, and any other query.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelors or above
 </li>
 <li>
 Customer support and other job experience preferred
 </li>
 <li>
 Must be flexible to work in shifts
 </li>
 <li>
 Good Written and Verbal English Communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Collaborative mindset
 </li>
 <li>
 Customer service focus
 </li>
 <li>
 Hands-on-problem solving ability
 </li>
 <li>
 The ability to communicate technical information in a simple manner
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Respond to customers professionally to provide information about products and services, take/cancel orders, or obtain details of complaints
 </li>
 <li>
 Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Process orders, forms, and applications
 </li>
 <li>
 Follow up to ensure that appropriate actions were taken on customers&rsquo; requests. Ideally, aim for First Contact Resolution (FCR)
 </li>
 <li>
 Refer unresolved customer grievances or special requests to designated departments for further investigation
 </li>
 <li>
 Enhance organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments
 </li>
 </ul>
</div>

Customer Support Executive

ASK Development

Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirement:Minimum Graduation or IntermediateLocation : Islamabad (Required)Work Location: In personJob Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthLocation:<ul><li>Islamabad (Required)</li></ul>Work Location: On the road

Customer Care Executive

Bionic Talent

<div>
 
 About the client:
 
 
 
 Our client is a fast-growing DTC (Direct to Consumer) brand within the dental care space that is revolutionizing how dental products are produced, removing all the traditional barriers and letting customers order directly from our client&rsquo;s labs.
 
 
 Our client is looking to grow with exceptional superstars who are passionate about what they do and have the right attitude.
 
 
 
 About the role:
 
 
 
 We want a detail-oriented independent self-starter who loves helping customers solve their problems throughout their purchase journey with us. You are someone who is willing to invest time in understanding our product, how it works, and why it&rsquo;s so important for our customers to get the right dental care product to ensure healthy teeth. You&rsquo;re also willing to deeply troubleshoot more complex customer concerns as it relates to their dental product. You&rsquo;ll be at the front line in communication and the voice of our brand, helping answer pre-sales and post-sales queries through email, chat, and social media.
 
 
 You&rsquo;ll also be responsible for managing the day-to-day of our ecommerce operations which would include coordinating customer orders, fulfilling and managing shipments through our logistics partners, and maintaining the customer database used by our Lab team.
 
 
 You'll also be multitasking and wearing different hats, including reporting, data-related, and executive assistant-related tasks for the company's two co-founders.
 
 
 We believe the right candidate is extremely detail-oriented and technology-savvy, organized and responsible, empathetic towards our customers, and has excellent written communication and customer care skills (we consider these qualities critical for success in the role). The right candidate will also be able to understand and communicate with cultural nuance.
 
 
 The right candidate has a &ldquo;happy to help&rdquo; attitude with an ability to get things done efficiently and effectively. He or she will have great pride and ownership in their work.
 
 
 Oral and dental care interest and/or experience is a huge plus but not a hard requirement.
 
 
 
 What you&rsquo;ll be doing:
 
 
 
 <ul>
 <li>
 Helping our customers through our various support channels and guiding them through our product journey (pre and post purchase)
 </li>
 <li>
 Support more complex &ldquo;Tier 2&rdquo; customer service issues involving their custom made dental product by understanding our product deeply and collaborating with team members via Slack
 </li>
 <li>
 Communicate with customers in a conversational style that&rsquo;s friendly and helpful, yet credible, concise, and informative at the same time
 </li>
 <li>
 Managing orders with our ecommerce system on-time and accurately, including processing orders, fulfilling orders and co-ordinating orders with our lab department
 </li>
 <li>
 Update our customer database and maintain real-time accuracy to ensure the lab team has the most current information
 </li>
 <li>
 Support other e-commerce-related efforts (marketing, analytics, reporting, etc)
 </li>
 <li>
 Helping the founders with their executive assistant day-to-day tasks and calendar management
 </li>
 <li>
 Overcommunicate with the team through Slack and ensure all the information is extremely accurate and circulated to all stakeholders
 
 
 </li>
 </ul>
 
 Who are we looking for?
 
 
 
 <ul>
 <li>
 3+ years of proven experience in customer service roles for ecommerce
 </li>
 <li>
 Extremely detail-oriented and highly organized
 </li>
 <li>
 Highly flexible and adaptable; no job is beneath you
 </li>
 <li>
 Strong multi-tasker and great with moving parts and multiple balls in the air. Doesn&rsquo;t drop the ball and has strong pride and ownership in your work
 </li>
 <li>
 Good critical thinking and problem-solving skills (ability to dive deep into a customer support issue)
 </li>
 <li>
 Notices errors, glitches, and things that may fall through the cracks
 </li>
 <li>
 Excellent writing skills - able to communicate concepts and information clearly and concisely (excellent spelling and grammar are a must)
 </li>
 <li>
 Experience with Airtable, Shopify, Gorgias, and Slack are a plus (or other similar platforms)
 
 
 </li>
 </ul>
 
 Position
 
 : Customer Care Specialist
 
 
 
 Remote Status
 
 : Fully Remote
 
 
 
 Preferred Location
 
 : Pakistan
 
 
 
 Working Hours
 
 : 8 am to 5 pm EST
 
 
 
 Holidays
 
 : 20 PTO days per year (Can be used for US or local holidays, etc. and accumulates over the year.)
 
 
 
 Salary:
 
 PKR 130,000 to PKR 175,000 per month
 
 
 
 Internal Job ID
 
 : BT0047-Islamabad
</div>

Customer Support Specialist - BT0047 - Islamabad

Planet Beyond

About UsPlanet Beyond is a leading telecom technology company, working with all major telecom operators in Pakistan for over 20+ years. We specialize in delivering scalable, high-performance digital solutions that power millions of users daily. Our core strength exists in combining deep telecom expertise with innovative mobile and digital platforms to drive growth and customer engagement, along with developing AI solutions in our on-premises data center.Position: IT Support ExecutiveLocation: I-10, IslamabadWe are looking for an IT Support Executive. The primary objective/goal is to identify and fix any issues that cause service disruption or degradation. The person working in this position monitors the servers/services running in our data center and rectifies/escalates any problems experienced by the services. The person also provides first/second level support to the clients.Qualification: Bachelor&rsquo;s degree in BE (Telecom), Computer Engineering, BCS, or a related discipline.Experience: Fresh candidates are welcome to apply; however, relevant experience will be a plus.Key Responsibilities:&#9679; Guarantees the seamless operation of our data center, servers, and services, promptly identifying and addressing any potential issues to prevent prolonged disruptions.&#9679; Implements essential measures to expedite the resolution of problems, ensuring minimal downtime.&#9679; Delivers primary and secondary support to clients, effectively managing and addressing client/user concerns while collaborating with client staff to achieve resolutions.&#9679; Retrieves the necessary data for monthly invoicing from the databases as per provided guidelines.Requirements:&#9679; Monitor the operation of servers and services within the data center, utilizing a combination of manual oversight and automated monitoring tools for efficient supervision.&#9679; Take immediate action upon identifying any issues (either through manual observation or automated alerts), either resolving the problem or escalating it to higher-level support, providing a concise description with pertinent details. Issues may encompass software, hardware, network, or environmental factors affecting services.&#9679; Maintain meticulous records of monitoring data in adherence to provided instructions, and distribute it to the pertinent parties.&#9679; Thoroughly investigate client-raised complaints, ensuring prompt and appropriate responses to complainants while upholding the Service Level Agreement (SLA) with the client. Share the details of the complaint investigation with the team promptly.&#9679; If unable to resolve a complaint independently after conducting a preliminary investigation, escalate it to higher-level support and include investigation details in the escalation.&#9679; Retrieve necessary statistics for invoicing at the outset of each month, following specified guidelines, and promptly share them with the relevant personnel.&#9679; Extract data from databases or logs as per requirements, and share it as needed&#9679; Willing and able to work in various shifts, Day/Night.Skills/Knowledge:&#9679; Proficient in identifying and resolving basic hardware issues.&#9679; Hands-on experience working with Linux systems, particularly in command-line environments.&#9679; Familiarity with Windows-based systems.&#9679; Knowledge of fundamental network elements, protocols, standards, and tools.&#9679; Some exposure to databases and proficiency in SQL.&#9679; Strong written communication skills in English.&#9679; Fluent oral communication skills in Urdu.Qualities:&#9679; Quick learner, adept at grasping new concepts and technologies.&#9679; Possesses a problem-solving mindset, dedicated to identifying root causes and implementing effective solutions.&#9679; Demonstrates strong analytical abilities and a high level of intelligence quotient (IQ).&#9679; Meticulous and careful in decision-making and result deduction.&#9679; Has an excellent memory and is able to recall important details reliably.&#9679; Capable of consistently performing routine tasks with precision.&#9679; Punctual and reliable, consistently meeting work schedule commitments.&#9679; Demonstrates honesty, trustworthiness, and a commitment to fulfilling promises.&#9679; Approaches interactions with colleagues and clients in a friendly and approachable manner.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working in rotating shifts, including night shifts?Yes/No</li><li>Do you have a Bachelor&rsquo;s degree in BE (Telecom), Computer Engineering, BCS, or a related field? Yes/No</li><li>Are you comfortable working on-site? Yes/No</li></ul>Work Location: In person

IT Support Executive

AlHaadi Mobilya (SMC-PVT) Ltd

Job Title: Senior Sales Executive (Furniture Industry)Department: Retail Sales Location: Islamabad, Pakistan Company: Enza HomeAbout Enza HomeEnza Home, a prominent brand of the Yata&#351; Group (Turkey), is an internationally acclaimed furniture and lifestyle brand known for its contemporary designs, quality craftsmanship, and exceptional customer experience. Expanding its presence in Pakistan, Enza Home offers premium furniture solutions that combine style, comfort, and functionality.Position OverviewThe Senior Sales Executive will play a key role in driving showroom sales, mentoring junior sales staff, and delivering exceptional customer experiences. This position demands a proactive, goal-oriented professional with strong sales expertise, leadership qualities, and a passion for interior design and client relationship management.Key Responsibilities<ul><li>Lead the sales efforts at the Islamabad showroom by engaging with customers, understanding their needs, and offering tailored furniture solutions.</li><li>Achieve and exceed individual and showroom sales targets consistently.</li><li>Mentor and support junior sales executives to enhance their performance and customer handling skills.</li><li>Build and maintain strong, long-term relationships with key clients, architects, and interior designers.</li><li>Prepare and present customized quotations, proposals, and design solutions to customers.</li><li>Collaborate with the design, marketing, and visual merchandising teams to optimize the showroom experience and product presentation.</li><li>Manage and maintain accurate records of sales activities, customer interactions, and follow-ups using CRM tools.</li><li>Stay updated on market trends, competitor activities, and product knowledge to provide informed recommendations.</li><li>Participate in sales strategy development and contribute insights to management for business growth.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Interior Design, or related field preferred.</li><li>Minimum 4&ndash;6 years of sales experience, with at least 2 years in a senior sales or leadership role in furniture, home d&eacute;cor, or lifestyle industries.</li><li>Proven track record of consistently meeting or exceeding sales targets.</li><li>Strong leadership, communication, and negotiation skills.</li><li>Deep understanding of furniture products, design trends, and space planning.</li><li>Proficiency in MS Office and CRM software.</li></ul>Key Competencies<ul><li>Sales Leadership &amp; Team Mentorship</li><li>Customer Relationship Management</li><li>Strategic Sales Planning &amp; Execution</li><li>Communication &amp; Negotiation</li><li>Design Awareness &amp; Presentation Skills</li><li>Result-Driven &amp; Target-Oriented</li></ul>What We Offer<ul><li>Competitive salary with attractive performance-based incentives.</li><li>Career growth opportunities within a leading international furniture brand.</li><li>Comprehensive training and professional development.</li><li>A vibrant, collaborative, and design-focused work environment.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Senior Sales Executive (Furniture Industry)

Job Title: Senior Sales Executive &ndash; Furniture IndustryLocation: Islamabad, Pakistan Company: Enza HomeAbout Enza Home:Enza Home is a globally recognized furniture and lifestyle brand offering stylish, comfortable, and innovative home solutions. As part of our continued expansion in Pakistan, we are looking for a skilled and customer-focused Senior Sales Executive to join our Islamabad showroom team.Position Overview:The Senior Sales Executive will be responsible for achieving individual sales targets, providing exceptional customer service, and maintaining the brand&rsquo;s premium showroom standards. The ideal candidate should have strong experience in furniture, home d&eacute;cor, or retail sales, with excellent communication and closing skills.Key Responsibilities:<ul><li>Achieve monthly and quarterly sales targets through proactive client engagement.</li><li>Welcome and assist customers, understand their requirements, and recommend suitable furniture solutions.</li><li>Prepare quotations, process sales orders, and ensure smooth follow-up until delivery.</li><li>Maintain product knowledge and stay updated on new arrivals, materials, and features.</li><li>Build and maintain relationships with clients, interior designers, and corporate customers.</li><li>Ensure visual merchandising and display standards are maintained in the showroom.</li><li>Handle customer concerns and ensure complete satisfaction.</li><li>Maintain accurate sales records and report daily activities to the sales supervisor/manager.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree in Business, Marketing, or a related field.</li><li>Experience: Minimum 2&ndash;3 years of sales experience (preferably in furniture, interiors, or luxury retail).</li><li>Strong interpersonal and communication skills.</li><li>Proven record of meeting or exceeding sales targets.</li><li>Customer-oriented mindset with a professional appearance.</li><li>Good command of MS Office and POS systems.</li><li>Ability to work in a team-oriented, target-driven environment.</li></ul>What We Offer:<ul><li>Competitive salary with attractive commission structure.</li><li>Training and professional development opportunities.</li><li>A dynamic and premium work environment under a global brand.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Abacus Outsourcing

Job Title: Social Media Executive Location: I-9/3, Islamabad Job Type: Full-time (On-site) Timings: 8 Hours Rotational Shift (*6 days a week)* Salary: 40,000 - 45,000 PKRAbout the Role Abacus BPO is looking for a motivated and creative Social Media Executive to join our team. The ideal candidate will develop, manage, and execute social media strategies to strengthen our brand presence, drive engagement, and support business objectives.Key Responsibilities<ul><li>Develop and implement social media strategies across multiple platforms (Facebook, Instagram, LinkedIn, Twitter, YouTube, etc.)</li><li>Create engaging content aligned with the brand&rsquo;s voice and goals</li><li>Monitor campaign performance and provide data-driven insights for improvement</li><li>Collaborate with marketing and design teams to maintain brand consistency</li><li>Manage paid social media campaigns and track ROI</li><li>Stay updated on emerging trends, tools, and best practices in social media marketing</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Marketing, Communications, or a related field (14 Years Minimum)</li><li>Minimum 1 year of experience in social media management</li><li>Strong written and verbal communication skills</li><li>Excellent organisational and analytical abilities</li><li>Ability to work effectively in a fast-paced environment</li></ul>Working Hours<ul><li>Rotational 8-hour shift (6 days a week)</li></ul>What We Offer<ul><li>Career growth opportunities</li><li>Supportive and collaborative work environment</li></ul>How to ApplyApply via Indeed or send your updated resume directly on WhatsApp to: 0330 5810602.Note: We have many other positions opened related to Customer Service. (Domestic and International, both).Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

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Explore 790+ Customer support executive in Islamabad Pakistan this November. Find roles across top companies and apply now to boost your career.

790 customer support executive jobs IN Islamabad Pakistan

Customer Support Executive

Customer Care Executive

Customer Support Specialist - BT0047 - Islamabad

IT Support Executive

Senior Sales Executive (Furniture Industry)

Senior Sales Executive (Furniture Industry)

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