customer service representative Jobs in Islamabad Pakistan

customer service representative

customer care representative Jobs in Islamabad Pakistan

customer care representative

service support engineer Jobs in Islamabad Pakistan

service support engineer

assistant sales executive Jobs in Islamabad Pakistan

assistant sales executive

bengali-speaking customer support executive Jobs in Islamabad Pakistan

bengali-speaking customer support executive

customer support executive

ibex. Pakistan

<div>
 We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support Executive within the Operations department will assist customers with their questions, new orders, service delivery requirements, billing, and any other query.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelors or above
 </li>
 <li>
 Customer support and other job experience preferred
 </li>
 <li>
 Must be flexible to work in shifts
 </li>
 <li>
 Good Written and Verbal English Communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Collaborative mindset
 </li>
 <li>
 Customer service focus
 </li>
 <li>
 Hands-on-problem solving ability
 </li>
 <li>
 The ability to communicate technical information in a simple manner
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Respond to customers professionally to provide information about products and services, take/cancel orders, or obtain details of complaints
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 Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Process orders, forms, and applications
 </li>
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 Follow up to ensure that appropriate actions were taken on customers&rsquo; requests. Ideally, aim for First Contact Resolution (FCR)
 </li>
 <li>
 Refer unresolved customer grievances or special requests to designated departments for further investigation
 </li>
 <li>
 Enhance organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments
 </li>
 </ul>
</div>

Customer Support Executive

Cloud Rexpo Pvt. Ltd.

We are looking for Customer Support Executives with strong practical knowledge of AI tools and automation workflows. The ideal candidate will support users, troubleshoot AI-related issues, and ensure the smooth adoption of our AI-driven platforms. This role requires hands-on experience with AI applications and the ability to guide customers with accuracy and clarity.Key Responsibilities<ul><li>Provide 24/7 customer support via chat, email, and phone (rotational shifts).</li><li>Resolve queries related to AI tools, automation setups, and platform features.</li><li>Assist users with AI workflows, prompt configurations, and integrations.</li><li>Troubleshoot AI model responses, API-related issues, and system behaviors.</li><li>Document support interactions and maintain organized logs.</li><li>Collaborate with product/technical teams to improve AI performance and usability.</li><li>Identify patterns in recurring issues and contribute to process improvements.</li><li>Maintain professional, clear, and supportive communication at all times.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Computer Science, Data Science, Business, or a related field.</li><li>Hands-on working knowledge of AI tools (ChatGPT, automation tools, AI builders, etc.).</li><li>Prior experience in AI or SaaS customer support is strongly preferred.</li><li>Understanding of prompts, workflows, API calls, and troubleshooting steps.</li><li>Excellent communication, problem-solving, and analytical skills.</li><li>Comfortable working rotating shifts, including nights and weekends.</li><li>Strong customer-first mindset with the ability to simplify complex concepts.</li></ul>Preferred Skills<ul><li>Experience with Zapier, Make.com, RPA tools, or other automation platforms.</li><li>Familiarity with CRMs and ticketing systems like Zendesk, Freshdesk, Intercom.</li><li>Multilingual communication ability.</li><li>Capability to test, evaluate, and refine AI responses for customers.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Are you comfortable commuting to Bahria phase 7?</li></ul>Work Location: In person

Abacus Outsourcing

Are you fluent in Bengali and passionate about helping people? Join our team to provide world-class support for an international ride-hailing and mobility service!Location: Onsite in IslamabadWhat You&rsquo;ll Do:<ul><li>Deliver exceptional customer support via calls, chat, and email in Bengali.</li><li>Understand customer concerns and provide accurate, timely solutions.</li><li>Maintain professionalism, empathy, and positivity in every interaction.</li><li>Log customer interactions and update systems accurately.</li><li>Collaborate with internal teams to resolve complex issues.</li><li>Meet performance targets including quality, response time, and customer satisfaction.</li></ul>What We&rsquo;re Looking For:<ul><li>Fluent in Bengali (spoken &amp; written) with good English communication skills.</li><li>Strong problem-solving skills and a customer-first mindset.</li><li>Comfortable working in a fast-paced, dynamic environment.</li><li>Basic computer skills (MS Office, CRM systems, typing).</li></ul>Preferred:<ul><li>Experience in international customer support.</li></ul>What We Offer:<ul><li>Competitive salary plus performance-based incentives.</li><li>Opportunities for professional growth and skill development.</li><li>A friendly, supportive, and dynamic work environment.</li><li>Health and wellness benefits (as per policy).</li></ul>If you&rsquo;re eager to be part of an international project and love making customers happy, this is your chance to shine!How To Apply: Apply via Indeed or Whatsapp your resume directly at: +92 348 5616568.Job Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In person

Bengali-Speaking Customer Support Executive

Bengali-Speaking Customer Support Executive &ndash; Onsite in IslamabadAre you fluent in Bengali and passionate about helping people? Join our team to provide world-class support for an international ride-hailing and mobility service! Location: Onsite in IslamabadWhat You&rsquo;ll Do:<ul><li>Deliver exceptional customer support via calls, chat, and email in Bengali.</li><li>Understand customer concerns and provide accurate, timely solutions.</li><li>Maintain professionalism, empathy, and positivity in every interaction.</li><li>Log customer interactions and update systems accurately.</li><li>Collaborate with internal teams to resolve complex issues.</li><li>Meet performance targets including quality, response time, and customer satisfaction.</li></ul>What We&rsquo;re Looking For:<ul><li>Fluent in Bengali (spoken &amp; written) with good English communication skills.</li><li>Strong problem-solving skills and a customer-first mindset.</li><li>Comfortable working in a fast-paced, dynamic environment.</li><li>Basic computer skills (MS Office, CRM systems, typing).</li></ul>Preferred:<ul><li>Experience in international customer support.</li></ul>What We Offer:<ul><li>Competitive salary plus performance-based incentives.</li><li>Opportunities for professional growth and skill development.</li><li>A friendly, supportive, and dynamic work environment.</li><li>Health and wellness benefits (as per policy).</li></ul>If you&rsquo;re eager to be part of an international project and love making customers happy, this is your chance to shine!How To Apply: Apply via Indeed or Whatsapp your resume directly at: +92 348 5616568.Job Type: Full-timeWork Location: In person

Bengali-Speaking Customer Support Executive - Islamabad, Onsite, International Project

Job Description:Arabic-Speaking Customer Support Executive &ndash; Onsite in Islamabad Are you fluent in Arabic and passionate about helping people? Join our team to provide world-class support for an international ride-hailing and mobility service!Location: Onsite in IslamabadPosition: Arabic Language SpecialistJob Type: Full-Time | On-siteShift Timings: 8 Hours Rotational ShiftWe are looking for a highly skilled Arabic speaker and writer to join our team. If you are fluent in Arabic and can communicate professionally, we want to hear from you!Requirements:Excellent command of Arabic (spoken &amp; written)Strong communication and comprehension skillsAbility to translate, draft, and review Arabic contentIntermedia degree preferredPrior experience in Arabic communication or content creation will be an advantageWhat We Offer:Competitive salaryProfessional work environmentCareer growth opportunitiesApply NowSend your CV to:Murtaza.Ali@abacus-global.comFor more information, contact:0348-5616568Address:Plot 348&ndash;352, Street 5, I-9/3, IslamabadJob Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Arabic-Speaker & Writer

Print Fast

Job Title: Customer Service &amp; Order Processing ExecutiveWe are looking for a proactive and detail-oriented Customer Service &amp; Order Processing Executive to join our team. This role involves handling customer interactions, managing order processing from start to finish, and ensuring smooth delivery. The ideal candidate should be organized, customer-focused, and able to work in a fast-paced environment.Key Responsibilities:<ul><li>Communicate with customers via phone, email, and messaging platforms.</li><li>Understand customer needs and provide accurate product/service information.</li><li>Process customer orders efficiently and ensure all details are recorded correctly.</li><li>Coordinate with internal teams (sales, warehouse, logistics) to ensure timely dispatch and delivery.</li><li>Track orders and keep customers updated throughout the process.</li><li>Handle customer inquiries, complaints, and after-sales support professionally.</li><li>Maintain records, reports, and documentation related to orders and customer interactions.</li><li>Support overall customer experience improvement initiatives.</li></ul>Requirements<ul><li>Previous experience in customer service or order processing preferred.</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Attention to detail and problem-solving attitude.</li><li>Team player with a positive and customer-centric approach.</li></ul>What We Offer<ul><li>Competitive salary</li><li>Supportive and collaborative work environment</li><li>Opportunities for growth and skill development</li><li>Employee benefits as per company policy</li></ul>How to ApplyInterested candidates can send their resume to Prinyfast.adv@gmail.com or contact us at 0300-8563483.Job Type: Full-timePay: From Rs35,000.00 per monthWork Location: In person

Customer Service & Order Processing Executive

Gubloo Technologies Pvt Ltd

Job Title: International Sales Executive<ul><li>Location: On-site &ndash; Islamabad, Pakistan</li><li>Shift: 7 PM &ndash; 3 AM PKT (U.S. Hours)</li><li>Type: Full-Time</li></ul>About the RoleWe are seeking a International Sales Executive with excellent English communication skills and minimum 1 year of experience in Sales, Email Handling, or Client Communication. You will be responsible for managing sales inquiries through email, preparing replies, conducting follow-ups, and supporting the sales pipeline. This role requires strong negotiation skills and a solid understanding of the U.S. digital market, particularly how to identify and capture potential digital projects.Key Responsibilities<ul><li>Manage and respond to sales emails professionally and promptly</li><li>Draft well-structured responses and conduct timely follow-ups</li><li>Identify potential opportunities and convert inquiries into leads</li><li>Engage in negotiation with prospects to support deal closure</li><li>Maintain organized records of email interactions and follow-up schedules</li><li>Support sales team with proposals, documentation, and coordination</li><li>Understand digital products/services to communicate value to clients</li><li>Analyze U.S. market trends to better target potential clients</li></ul>Required Qualifications<ul><li>Minimum 1 year of experience in Sales, Email Management, Customer Support, or Client Handling</li><li>Excellent English communication skills (spoken and written)</li><li>Strong negotiation and persuasive communication skills</li><li>Basic understanding of U.S. digital market trends (Web, Software, Digital Solutions, etc.)</li><li>Graduate preferred</li><li>Ability to work on-site during U.S. shift (7 PM &ndash; 3 AM PKT)</li><li>Strong organization and follow-up discipline</li></ul>What We Offer<ul><li>Competitive salary &amp; performance incentives</li><li>Growth opportunities in Sales &amp; Business Development</li><li>Professional and supportive work environment</li><li>Direct exposure to U.S. clients</li></ul>How to ApplySend your CV to: hr@gublootech.com (+92) 336-052-9929 | (+92) 300-513-4900Job Type: Full-timeApplication Question(s):<ul><li>Do you have excellent English communication skills (spoken and written)?</li><li>Are you a graduate?</li><li>Do you have any prior experience in Sales, Customer Service, or Client Communication?</li><li>Do you have experience creating sales scripts, email templates, or follow-up messages?</li><li>Have you worked with any sales tools (e.g., LinkedIn Sales Navigator, ZoomInfo, Apollo)?</li></ul>Work Location: In person

International Sales Executive

Explore 899+ Customer support executive in Islamabad Pakistan this December. Find roles across top companies and apply now to boost your career.

899 customer support executive jobs IN Islamabad Pakistan

Customer Support Executive

Customer Support Executive

Bengali-Speaking Customer Support Executive

Bengali-Speaking Customer Support Executive - Islamabad, Onsite, International Project

Arabic-Speaker & Writer

Customer Service & Order Processing Executive

International Sales Executive