client success manager – 1 Jobs in Islamabad Pakistan

client success manager – 1

client success manager – 2 Jobs in Islamabad Pakistan

client success manager – 2

customer success specialist Jobs in Islamabad Pakistan

customer success specialist

client engagement manager Jobs in Islamabad Pakistan

client engagement manager

client solutions specialist Jobs in Islamabad Pakistan

client solutions specialist

customer solutions manager

WellnessLiving

<div>
 
 Title
 
 : Customer Solutions Manager
 
 
 
 Location
 
 : Plot no:4, Road GLC-04, Business Park, IBECHS (Zone-IV), Gulberg Green, Islamabad
 
 
 
 Working Hours
 
 : Eastern Time Zone (between 6 pm to 6 am Pakistan time)
 
 
 
 About Us
 
 
 
 WellnessLiving isn&rsquo;t just our name, it&rsquo;s who we are. We&rsquo;re a software company with a heart, placing people and community at the center of everything we do. Our diverse and inclusive culture provides our people and customers with the support, resources, and tools they need to achieve their goals&mdash;professionally and personally. From a bootstrap start-up to the fastest-growing software company for class and appointment-based businesses in North America, our commitment to excellence can be seen in all aspects of our business. Trusted by over 5,000 business owners and 15 million users worldwide, our mission is to empower businesses with a value-driven platform that is reliable, easy to use, and equipped with all the tools and services needed to manage and grow a business
 
 
 When you join WellnessLiving, you join a team that is customer-focused, community-centered, and forward-thinking and is continuously improving and innovating. We celebrate your wins, recognize your strengths, learn together, and inspire each other to reach new heights, offering a variety of benefits to help you lead happier and healthier lives.
 
 
 
 About You
 
 
 
 We&rsquo;re looking for a dynamic and driven individual to join our growing team as
 
 Customer Solutions Manager
 
 . Our team is made up of bright, ambitious people who are passionate about delivering excellence. We&rsquo;re seeking someone with a keen eye for detail, strong analytical skills, and a passion for continuous improvement. If you&rsquo;re a collaborative problem-solver with a commitment to quality and innovation, we&rsquo;d love to have you on board!
 
 
 At WellnessLiving, our team is driven by four core values that shape everything we do. If you share these values and meet the qualifications outlined for this role, we encourage you to apply - we&rsquo;d love to learn more about you!
 
 
 <ul>
 <li>
 Customer First &ndash; We approach every challenge with a customer-focused lens, driven by an obsession with our customers&rsquo; happiness and success.
 </li>
 <li>
 Excellence &ndash; We approach every task, whether big or small, with a steadfast commitment to exceptional execution and the pursuit of greatness.
 </li>
 <li>
 Accountability &ndash; We take full ownership of our decisions, actions, and outcomes &ndash; both successes and failures.
 </li>
 <li>
 Adaptability &ndash; We recognize that sustained success demands that we be malleable and purposefully evolve, acknowledging that the world is dynamic and constantly changing. the place for you.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage a team of Customer Solutions Specialists across multiple segments (SMB and Mid-Market) and support channels (Phone, Chat, and Email).
 </li>
 <li>
 Maintain accurate team coverage documentation aligned with individual working hours.
 </li>
 <li>
 Monitor team efficiency using KPI and Intercom reports, ensuring response times under 2 hours and resolution times within 8 hours.
 </li>
 <li>
 Ensure high customer satisfaction, with individual CSAT scores consistently averaging 90% or higher.
 </li>
 <li>
 Regularly review team member scorecards and partner with the Customer Experience Supervisor to identify performance trends and improvement opportunities.
 </li>
 <li>
 Assess individual performance, providing coaching, development support, and corrective action when necessary.
 </li>
 <li>
 Roll out new processes to the team and ensure consistent adoption and compliance.
 </li>
 <li>
 Escalate customer issues promptly to the appropriate teams, ensuring timely follow-up and accountability.
 </li>
 <li>
 Prepare and deliver weekly performance summaries and productivity insights to senior leadership.
 </li>
 <li>
 Facilitate weekly team meetings to communicate key metrics, recognize achievements, share updates, and reinforce best practices.
 </li>
 <li>
 Participate in monthly Team Pakistan meetings to support cross-team alignment and collaboration.
 </li>
 <li>
 Conduct regular one-on-one check-ins to review individual progress, discuss development goals, and follow up on action items.
 </li>
 <li>
 Complete Quarterly and Annual Performance assessments for all team members
 </li>
 <li>
 Identify process documentation gaps and draft processes in Confluence for the Senior Manager of Customer Success to review and publish
 </li>
 <li>
 Leverage ChatGPT daily to work efficiently and effectively
 
 
 </li>
 </ul>
 
 Skills &amp; Qualification
 
 
 
 <ul>
 <li>
 2 or more years in a management/leadership role with 4+ direct reports
 </li>
 <li>
 Strong comprehension of customer satisfaction KPIs and how they may be leveraged to assess areas for opportunity within each team
 </li>
 <li>
 Demonstrated ability to create and maintain a positive and professional work environment
 </li>
 <li>
 Very strong verbal and written communication skills in English
 </li>
 <li>
 Customer oriented, personable and able to adapt to different types of customer needs
 </li>
 <li>
 Very strong attention to detail
 </li>
 <li>
 Excellent problem-solving and critical thinking skills
 </li>
 <li>
 Excellent organizational and time management skills
 </li>
 <li>
 Proven ability to meet deadlines and thrive in a fast-paced environment
 </li>
 <li>
 Experience in using ChatGPT to work efficiently
 </li>
 <li>
 Experience working with CRM &amp; service ticketing software is a plus
 </li>
 <li>
 Strong technical aptitude and experience with B2B support
 </li>
 <li>
 Previous experience working with closely with software is a plus
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary package based on experience
 </li>
 <li>
 Comprehensive Group Health and Life Insurance
 </li>
 <li>
 Gratuity
 </li>
 <li>
 EOBI
 </li>
 <li>
 Transport facility (If place of residency is within a 20-kilometer radius of company&rsquo;s address) / Fuel allowance
 </li>
 <li>
 Paid time off (Annual, Sick, Casual, Bereavement, Parental)
 </li>
 <li>
 Quarterly fun event
 </li>
 <li>
 Staff recognition programs
 </li>
 <li>
 Staff training programs
 </li>
 <li>
 Career progression. We have a long-standing history of promotion from within
 </li>
 <li>
 An enriched workplace culture that supports growth, development, and, most importantly, having fun!
 
 
 </li>
 </ul>
 
 Special note:
 
 Only the shortlisted candidates will be contacted due to the high turnout volume.
 
 
 We appreciate your time and look forward to reviewing your application.
 
 
 WellnessLiving is an equal-opportunity employer. At WellnessLiving, we are proud to embrace and celebrate differences. Employment at WellnessLiving is based purely on a candidate&rsquo;s qualifications and experiences as they directly relate to professional competencies. WellnessLiving does not discriminate against any employee or potential employee because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, family or parental status, or any other status protected by the laws and regulations in the locations where we operate. Furthermore, we will not tolerate bias or discrimination of any kind from our employees or customers. At WellnessLiving, we bring everyone together to create something incredible! We are a unique and diverse blend of leaders and action-takers, and that mindset encompasses our passion and commitment to our product and our employees.
 
 
 
 We utilize AI to generate summaries of interview notes as part of our candidate evaluation process. This helps ensure a fair and consistent review while maintaining a human-centered hiring approach.
 
</div>

Customer Solutions Manager

Title: Customer Solutions Manager
 Location: Plot no: 4, Road GLC-04, Business Park, IBECHS (Zone-IV), Gulberg Green, Islamabad
 Working Hours: Eastern Time Zone (between 6 pm to 6 am Pakistan time)
 
About Us: 
WellnessLiving isn’t just our name, it’s who we are. We’re a software company with a heart, placing people and community at the center of everything we do. Our diverse and inclusive culture provides our people and customers with the support, resources, and tools they need to achieve their goals—professionally and personally. From a bootstrap start-up to the fastest-growing software company for class and appointment-based businesses in North America, our commitment to excellence can be seen in all aspects of our business. Trusted by over 5,000 business owners and 15 million users worldwide, our mission is to empower businesses with a value-driven platform that is reliable, easy to use, and equipped with all the tools and services needed to manage and grow a business
 
When you join WellnessLiving, you join a team that is customer-focused, community-centered, and forward-thinking and is continuously improving and innovating. We celebrate your wins, recognize your strengths, learn together, and inspire each other to reach new heights, offering a variety of benefits to help you lead happier and healthier lives.
 
About You: 
We’re looking for a dynamic and driven individual to join our growing team as Customer Solutions Manager. Our team is made up of bright, ambitious people who are passionate about delivering excellence. We’re seeking someone with a keen eye for detail, strong analytical skills, and a passion for continuous improvement. If you’re a collaborative problem-solver with a commitment to quality and innovation, we’d love to have you on board!
 At WellnessLiving, our team is driven by four core values that shape everything we do. If you share these values and meet the qualifications outlined for this role, we encourage you to apply - we’d love to learn more about you!
 <ul>
<li>Customer First – We approach every challenge with a customer-focused lens, driven by an obsession with our customers’ happiness and success.</li>
<li>Excellence – We approach every task, whether big or small, with a steadfast commitment to exceptional execution and the pursuit of greatness.</li>
<li>Accountability – We take full ownership of our decisions, actions, and outcomes – both successes and failures.</li>
<li>Adaptability – We recognize that sustained success demands that we be malleable and purposefully evolve, acknowledging that the world is dynamic and constantly changing. the place for you.</li>
</ul>
Key Responsibilities: 
<ul>
<li>Manage a team of Customer Solutions Specialists across multiple segments (SMB and Mid-Market) and support channels (Phone, Chat, and Email).</li>
<li>Maintain accurate team coverage documentation aligned with individual working hours.</li>
<li>Monitor team efficiency using KPI and Intercom reports, ensuring response times under 2 hours and resolution times within 8 hours.</li>
<li>Ensure high customer satisfaction, with individual CSAT scores consistently averaging 90% or higher.</li>
<li>Regularly review team member scorecards and partner with the Customer Experience Supervisor to identify performance trends and improvement opportunities.</li>
<li>Assess individual performance, providing coaching, development support, and corrective action when necessary.</li>
<li>Roll out new processes to the team and ensure consistent adoption and compliance.</li>
<li>Escalate customer issues promptly to the appropriate teams, ensuring timely follow-up and accountability.</li>
<li>Prepare and deliver weekly performance summaries and productivity insights to senior leadership.</li>
<li>Facilitate weekly team meetings to communicate key metrics, recognize achievements, share updates, and reinforce best practices.</li>
<li>Participate in monthly Team Pakistan meetings to support cross-team alignment and collaboration.</li>
<li>Conduct regular one-on-one check-ins to review individual progress, discuss development goals, and follow up on action items.</li>
<li>Complete Quarterly and Annual Performance assessments for all team members</li>
<li>Identify process documentation gaps and draft processes in Confluence for the Senior Manager of Customer Success to review and publish</li>
<li>Leverage ChatGPT daily to work efficiently and effectively</li>
</ul>
Skills & Qualification: 
<ul>
<li>2 or more years in a management/leadership role with 4+ direct reports</li>
<li>Strong comprehension of customer satisfaction KPIs and how they may be leveraged to assess areas for opportunity within each team</li>
<li>Demonstrated ability to create and maintain a positive and professional work environment</li>
<li>Very strong verbal and written communication skills in English</li>
<li>Customer oriented, personable and able to adapt to different types of customer needs</li>
<li>Very strong attention to detail</li>
<li>Excellent problem-solving and critical thinking skills</li>
<li>Excellent organizational and time management skills</li>
<li>Proven ability to meet deadlines and thrive in a fast-paced environment</li>
<li>Experience in using ChatGPT to work efficiently</li>
<li>Experience working with CRM & service ticketing software is a plus</li>
<li>Strong technical aptitude and experience with B2B support</li>
<li>Previous experience working with closely with software is a plus</li>
</ul>
What we Offer: 
<ul>
<li>Competitive salary package based on experience</li>
<li>Comprehensive Group Health and Life Insurance</li>
<li>Gratuity</li>
<li>EOBI</li>
<li>Transport facility (If place of residency is within a 20-kilometer radius of company’s address) / Fuel allowance</li>
<li>Paid time off (Annual, Sick, Casual, Bereavement, Parental)</li>
<li>Quarterly fun event</li>
<li>Staff recognition programs</li>
<li>Staff training programs</li>
<li>Career progression. We have a long-standing history of promotion from within</li>
<li>An enriched workplace culture that supports growth, development, and, most importantly, having fun!</li>
</ul>
Special note: Only the shortlisted candidates will be contacted due to the high turnout volume.
 
We appreciate your time and look forward to reviewing your application.
 
WellnessLiving is an equal-opportunity employer. At WellnessLiving, we are proud to embrace and celebrate differences. Employment at WellnessLiving is based purely on a candidate’s qualifications and experiences as they directly relate to professional competencies. WellnessLiving does not discriminate against any employee or potential employee because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, family or parental status, or any other status protected by the laws and regulations in the locations where we operate. Furthermore, we will not tolerate bias or discrimination of any kind from our employees or customers. At WellnessLiving, we bring everyone together to create something incredible! We are a unique and diverse blend of leaders and action-takers, and that mindset encompasses our passion and commitment to our product and our employees. 
 
We utilize AI to generate summaries of interview notes as part of our candidate evaluation process. This helps ensure a fair and consistent review while maintaining a human-centered hiring approach.

Zong CMPak Ltd

<div>
 
 
 Department &amp; Function:
 
 Govt. &amp; Corporate Sales North
 
 
 
 Position:
 
 Business Relationship Manager
 
 
 
 Location:
 
 Islamabad
 
 
 
 Reporting to:
 
 Manager Strategic Sales &amp; Services
 
 
 
 Job Type:
 
 Permanent
 
 
 
 
 
 
 Job Purpose:
 
 
 <ul>
 <li>
 Establish, maintain, and develop the company&rsquo;s presence in the corporate sector to generate new business. Ensure portfolio growth &amp; retention through selling Mobile data, Business &amp; Enterprise Solutions &amp; GSM business in the region
 </li>
 </ul>
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Sales Management Responsible for selling Fixed broadband products (Internet, Voice, DPLC, IPLCs), Cloud computing, DICT, and M2M/IoT Solutions to B2B and B2G segments
 </li>
 <li>
 Work closely with the technical teams to devise technical solutions as per client expectations and requirements
 </li>
 <li>
 Seeking new business ventures; identifying competitive edge and developing customized solutions for the Corporate Sector.
 </li>
 <li>
 Coordination with regional &amp; HQ teams for proposals, contracts, business cases &amp; customer complaints
 </li>
 <li>
 Responsible for providing monthly invoices to the tagged portfolio &amp; billing collection management
 </li>
 <li>
 Timely identification of problems and duly managing customer service establishments that leads to new referrals
 </li>
 <li>
 Revenue assurance as per management assigned targets Ensure smooth customer handling and customer experience management
 </li>
 </ul>
 
 
 
 
 
 Education
 
 :
 
 <ul>
 <li>
 In principle must have a minimum of Bachelors Degree
 </li>
 </ul>
 
 
 
 
 
 Work Experience:
 
 
 <ul>
 <li>
 Relevant Experience of 3 to 4 years
 </li>
 </ul>
 
 
 
 
 
 Skills &ndash; Generic:
 
 
 <ul>
 <li>
 Team Leadership Skills.
 </li>
 <li>
 Time Management Skills
 </li>
 <li>
 Analytical, Negotiation, Relationship building &amp; Customer engagement skills.
 </li>
 <li>
 Excellent communications skills in English &amp; Urdu, with a clear, confident and articulate telephone manner.
 </li>
 <li>
 Written communication skills, must be able to write professional emails for internal &amp; external customers.
 </li>
 <li>
 Problem solving &amp; customer engagement approach.
 </li>
 <li>
 Innovative &amp; proactive, self-motivated &amp; flexible.
 </li>
 <li>
 Proficiency in Microsoft Office Suite
 </li>
 </ul>
 
 
 
 
 
 Skills &ndash; Job Specific:
 
 
 <ul>
 <li>
 Key Account Management experience in Telecom, ICT, Banking &amp; FMCG will be preferred.
 </li>
 <li>
 Able to compare telecom operator packages &amp; able to show the comparative advantages to customers.
 </li>
 <li>
 Specializing in Portfolio Management &amp; Collection.
 </li>
 <li>
 Good with numbers, price comparisons &amp; ability to drive retention &amp; new business in the Corporate market.
 </li>
 <li>
 Good market reach &amp; having relationships with business groups in Lahore.
 </li>
 </ul>
 
 
</div>

Business Relationship Manager - B2B/B2G

AlHaadi Mobilya (SMC-PVT) Ltd

Job Title: Deputy Manager &ndash; Sales (Furniture Industry)Location: Islamabad, Pakistan Company: Enza HomeAbout Enza Home:Enza Home is a premium international furniture and lifestyle brand offering modern, elegant, and functional home solutions. As part of our continued growth in Pakistan, we are seeking a passionate and results-driven Deputy Manager Sales to support and drive sales operations at our Islamabad showroom.Position Overview:The Deputy Manager Sales will assist the Sales Manager in overseeing showroom operations, driving sales performance, managing the sales team, and ensuring top-notch customer satisfaction. This role requires a proactive professional with experience in the furniture, home d&eacute;cor, or interior design industry and strong leadership capabilities.Key Responsibilities:<ul><li>Assist the Sales Manager in achieving monthly and annual sales targets.</li><li>Supervise and motivate the showroom sales team to deliver exceptional performance.</li><li>Support in implementing sales strategies, promotions, and customer engagement activities.</li><li>Ensure high-quality customer service standards and handle key client interactions.</li><li>Maintain product display standards, stock levels, and showroom presentation.</li><li>Track and analyze sales performance, preparing reports and insights for management.</li><li>Assist in staff training, coaching, and performance evaluation.</li><li>Collaborate with marketing and operations for showroom events and campaigns.</li><li>Stay updated with market trends, competitor activities, and product innovations.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Experience: Minimum 3&ndash;5 years of experience in sales (preferably in furniture, retail, or interior design industry).</li><li>Strong leadership, communication, and negotiation skills.</li><li>Proven ability to meet or exceed sales targets.</li><li>Good understanding of retail operations and customer relationship management.</li><li>Proficient in MS Office and POS systems.</li><li>Presentable and customer-focused personality.</li></ul>What We Offer:<ul><li>Competitive salary and sales-based incentives.</li><li>Career growth opportunities within a renowned global brand.</li><li>Dynamic and professional working environment.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

DM Sales (Furniture Industry)

Job Title: Assistant Manager (AM) Sales (Furniture Industry)Department: Sales Location: Islamabad, Pakistan Company: Enza HomeAbout Enza HomeEnza Home, part of the esteemed Yata&#351; Group (Turkey), is a leading international furniture and lifestyle brand recognized for its innovative designs, superior quality, and exceptional customer experience. As Enza Home expands its footprint in Pakistan, we seek motivated sales leaders to drive growth in our Islamabad showroom.Position OverviewThe Assistant Manager Sales will support the Sales Manager in leading the sales team to achieve revenue targets, enhance customer engagement, and maintain brand standards. This role requires strong leadership, strategic sales management, and excellent interpersonal skills to drive showroom performance and customer satisfaction.Key Responsibilities<ul><li>Assist the Sales Manager in planning, executing, and monitoring sales strategies to meet and exceed targets.</li><li>Lead, motivate, and supervise the sales team, ensuring high levels of product knowledge and customer service.</li><li>Monitor daily sales activities, track performance metrics, and prepare sales reports for management.</li><li>Engage directly with key clients, offering tailored furniture solutions and building long-term relationships.</li><li>Coordinate with design, visual merchandising, and operations teams to optimize showroom presentation and order fulfillment.</li><li>Handle escalated customer issues and provide effective resolutions to ensure customer satisfaction.</li><li>Identify new business opportunities, potential markets, and customer segments in Islamabad and surrounding areas.</li><li>Participate in recruitment, training, and development of sales staff to build a high-performing team.</li><li>Stay updated on industry trends, competitor activities, and product innovations to inform sales tactics.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Interior Design, or related field.</li><li>Minimum 4&ndash;6 years of experience in sales, preferably in furniture, home d&eacute;cor, or lifestyle industry.</li><li>At least 2 years in a supervisory or assistant management role in retail sales.</li><li>Proven ability to lead sales teams and achieve business targets.</li><li>Excellent communication, leadership, and negotiation skills.</li><li>Strong customer relationship management skills.</li><li>Proficiency in MS Office and CRM software.</li></ul>Key Competencies<ul><li>Sales Leadership &amp; Team Management</li><li>Strategic Planning &amp; Execution</li><li>Customer Relationship Management</li><li>Communication &amp; Negotiation</li><li>Analytical &amp; Problem-Solving Skills</li><li>Market Awareness &amp; Business Development</li></ul>What We Offer<ul><li>Competitive salary package with performance-based incentives.</li><li>Professional growth opportunities within a global furniture brand.</li><li>Training and development programs to enhance sales and leadership skills.</li><li>Dynamic and supportive work environment focused on innovation and customer satisfaction.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

AM Sales (Furniture Industry)

Arwen Tech

<div>
 Posted on Oct 21, 2025
 
 
 Title
 
 
 Key Account Manager Sales
 
 
 Apply before
 
 
 Nov 30, 2025
 
 
 City
 
 
 Islamabad
 
 
 
 Responsibilities
 
 
 
 Key Account Manager Sales
 
 
 The position is responsible for managing key accounts, maintaining a long term relationship with accounts and maximizing sales opportunities within them. Acquiring a thorough understanding of key customer needs and requirements. Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
 
 
 
 Please Note: The above position description contains the main responsibilities and duties of this position. However in an ever evolving organization such as Arwen Tech staff members are expected to show flexibility in their approach to work and be willing to undertake other tasks that are reasonably allocated to them but which are not part of their regular position description. Where any task becomes a regular part of staff member&rsquo;s responsibilities, the position description should be changed in consultation between the manager, the staff member and the HR Department. Any one of the three may initiate the consultation.
 
 
 
 <ul>
 <li>
 Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition
 </li>
 <li>
 Acquiring a thorough understanding of key customer needs and requirements.
 </li>
 <li>
 Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
 </li>
 <li>
 Maintain and grow current business in the assigned territory meeting or exceeding company objectives that are determined on a yearly basis.
 </li>
 <li>
 Negotiate and close Commercial agreements with customers as per company guidelines
 </li>
 <li>
 Achieve Assigned Sales Quotas on Monthly, Quarterly and Yearly basis
 </li>
 <li>
 Train and educate each customer and customer&rsquo;s associates on entire product line, marketing programs and advertising programs.
 </li>
 <li>
 Successful Bid management &amp; submission
 </li>
 <li>
 Active participation in Sales promotion / marketing activities in the region
 </li>
 <li>
 Use relationship selling and assist customers in helping to grow their business with Arwen&rsquo;s solutions and services.
 </li>
 <li>
 Solves product problems for customers in an expeditious fashion.
 </li>
 <li>
 Work with Accounts Receivable with any credit issues that may exist.
 </li>
 <li>
 Participate and play active role in Opportunity Mapping sessions with Vendors
 </li>
 <li>
 Participate and play active role in GNG meetings and Vendor/Product selection for a particular opportunity
 </li>
 <li>
 Updation of sales CRM records
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Weekly reports and quarterly review meetings preparation are routine work, this is to be communicated to higher management and making essential data recording system is part of the job.
 
 
 Knowledge, Skills, Abilities (KSA&rsquo;s) required to successfully perform the job:
 
 
 <ul>
 <li>
 Knowledge: Must have a deep industry knowledge, must be motivated, highly structured and organized,
 </li>
 <li>
 Skills: Familiar with Arwen&rsquo;s portfolio of solutions and products. Well verse on MS Office. Strong account management and relationship building skills.
 </li>
 <li>
 Abilities: Reliable, responsible, dependable, and driven to exceed sales plan. Demonstrate reasonable and sound judgment. Ability to manage and deal with Decision influencers and makers at customer organizations. Ability to present and win business cases within Arwen&rsquo;s senior and top management executives.
 
 
 </li>
 </ul>
 
 Education, Experience, Licensure, Certification Required For The Position
 
 
 
 <ul>
 <li>
 Experience: The minimum educational requirement to be a Key Account Manager is a Bachelor&rsquo;s degree preferably in Business, Engineering, or any related field, but candidates with an MBA or any advanced degree are preferred. A minimum of at least 05 years of experience in a related field (System Integrator) is required. Candidates with freight or more years of Sales in IT (SI) will have an edge. Previous experience in Account Management or Territory Sales and display an attitude that is key to success. Experience of managing major national accounts at head office level. Highly self-motivated.
 
 
 </li>
 </ul>
 
 Competencies Required To Successfully Perform The Job
 
 
 
 Technical Competencies
 
 
 Behavioral/General Competencies
 
 
 Proven experience in sale
 
 
 Team player
 
 
 Sales Related Certifications
 
 
 Task Oriented (Focused on Weekly, Monthly and Annual Targets)
 
 
 Good computer skills (MS Office)
 
 
 Presentable
 
 
 Knowledge of Enterprise management
 
 
 Initiative
 
 
 Achievement Oriented
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Excellent Salary
 </li>
 <li>
 Fuel Allowance
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Annual Leaves
 </li>
 <li>
 Provident Fund
 </li>
 <li>
 EOBI
 </li>
 <li>
 Annual Bonus
 </li>
 </ul>
</div>

Key Account Manager Sales

Job Title: Sales Manager &ndash; Furniture IndustryLocation: Islamabad, Pakistan Company: Enza HomeAbout Enza Home:Enza Home is a leading international furniture and lifestyle brand known for its modern designs, superior quality, and innovative home solutions. We are expanding our team in Islamabad and looking for a dynamic Sales Manager to lead our showroom operations and drive business growth.Position Overview:The Sales Manager will be responsible for managing the daily operations of the showroom, achieving sales targets, leading the sales team, and ensuring an exceptional customer experience. The ideal candidate must have prior experience in the furniture, interior design, or home d&eacute;cor industry with strong leadership and business development skills.Key Responsibilities:<ul><li>Lead and motivate the sales team to achieve monthly and annual sales targets.</li><li>Develop and implement effective sales strategies to increase showroom revenue.</li><li>Manage showroom operations including display, inventory, and customer service.</li><li>Build and maintain strong relationships with customers, designers, and corporate clients.</li><li>Monitor market trends, competitor activities, and customer preferences.</li><li>Prepare regular sales reports and performance analyses for management.</li><li>Train and develop sales staff to enhance product knowledge and selling skills.</li><li>Ensure compliance with company policies, pricing strategies, and visual merchandising standards.</li><li>Coordinate with the marketing and operations teams for promotional campaigns and events.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field (MBA preferred).</li><li>Experience: Minimum 5+ years of experience in retail/furniture/home d&eacute;cor sales, including 2+ years in a managerial or supervisory role.</li><li>Proven track record of achieving and exceeding sales targets.</li><li>Excellent leadership, communication, and negotiation skills.</li><li>Strong understanding of retail sales operations and customer service excellence.</li><li>Proficiency in MS Office and POS systems.</li><li>Presentable personality with a customer-oriented mindset.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Professional growth and training opportunities.</li><li>A premium working environment with a leading global brand.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthWork Location: In person

Sales Manager (Furniture Industry)

Explore 669+ Customer solutions manager in Islamabad Pakistan this November. Find roles across top companies and apply now to boost your career.

669 customer solutions manager jobs IN Islamabad Pakistan

Customer Solutions Manager

Customer Solutions Manager

Business Relationship Manager - B2B/B2G

DM Sales (Furniture Industry)

AM Sales (Furniture Industry)

Key Account Manager Sales

Sales Manager (Furniture Industry)