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customer relationship executive

DMS Global

Job purposeThe ideal candidate will lead the account development as well as have to make Sales. They should be skilled at building and maintaining relationships with clients and work to provide product and service information, training, obtaining client feedback, and or handling renewals. This would be for both DMS Projects &amp; DMS Universe.www.dmsprojects.netwww.dmsuniverse.comDuties and responsibilitiesBelow are the job responsibilities for the account manager, however, the job is not solely limited to the belowManage a portfolio of accounts* Develop positive relationship with clients* Resolve conflicts and provide solutions to clients in a timely manner* Build and nurture long-term relationships with existing clients independently, without constant guidance.* Drive new sales for DMS business lines, focusing on Projects and Events, and handle renewals with a self-driven approach.* Conduct face-to-face training sessions or provide product details over the phone to clients.* Gather client feedback, analyze it, and proactively implement strategies based on the feedback, demonstrating autonomous decision-making.* Address client concerns promptly and effectively, relying on independent problem-solving skills.* Provide proactive analysis and generate reports to demonstrate sales performance and client satisfaction without constant supervision.* Independently coordinate with clients to ensure timely and accurate deliverables.* Actively engage in self-directed market research to stay updated on industry trends andcompetitors, demonstrating the ability to think on one's feet.Skills &amp; Competencies* Capability to work both independently and collaboratively within a team* Strong sales skills with a proven track record of achieving targets.* Excellent customer service skills, including active listening and problem-solving.* Effective communication skills, both verbal and written.* Exceptional relationship-building abilities to foster trust and credibility with clients.* Results-oriented mindset with a focus on meeting deadlines and achieving objectives.* Attention to detail and ability to handle multiple tasks simultaneously.* Proficiency in market research techniques and data analysis.Qualifications* Bachelor&rsquo;s degree or equivalent (required), preferably in Marketing or International studies* Experience as a Sales Manager* Customer Service Certifications (preferable)Job Types: Full-time, PermanentSalary: AED 10,000Experience:* Customer Service, Client Managing, Hospitality: 1 year (Preferred)Education:* Bachelor's (Required)Location:* UAE &ndash; candidates living in the UAE only (Required)License:* Driving (Required)Language:* English (Required)Application Question(s):* Are you currently living in the United Arab Emirates? You must already live in the UAE; otherwise, you will not be considered.Education:* Bachelor's (Required)Experience:* Customer Service, Client Managing, Hospitality: 1 year (Preferred)*Sales/Selling: 2 years (Required)Job Type: Full-timeJob Type: Full-timePay: AED10,000.00 per month

Customer Relationship Executive

Jesr Al Sharq Wa Al Gharb Marbles & Granite

We are looking for a Sales Executive who is responsible for driving sales, maintaining strong customer relationships, and ensuring smooth order processing. This role involves managing customer accounts, coordinating with internal teams, documenting sales interactions, and following company procedures to maximize revenue and customer satisfaction. The Sales Executive plays a key role in supporting business growth while ensuring all processes are accurately followed.Qualifications:<ul><li>Minimum 2-3 years of experience as a Sales Executive in a Marble &amp; Granite trading company.</li><li>Strong knowledge of marble, granite, and stone products, including specifications and applications.</li><li>Proven track record in sales target achievement and customer relationship management.</li><li>Excellent communication and negotiation skills (verbal and written).</li><li>Ability to analyze market trends, identify opportunities, and recommend sales strategies.</li><li>Highly organized, detail-oriented, and capable of managing multiple client accounts.</li></ul>Job Summary:<ul><li>Achieve assigned sales targets and prepare regular sales performance reports.</li><li>Manage customer orders, verify details, and coordinate with internal teams for smooth delivery.</li><li>Handle payment documentation, ensuring invoices and receipts are accurate and up to date.</li><li>Maintain clear, written communication with customers and build long-term relationships.</li><li>Analyze sales trends and provide feedback to improve strategies.</li><li>Earn incentives based on compliant sales, timely delivery, and excellent customer service.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do u an have experience in a marble &amp; granite company?</li><li>Did u work as a Sales Executive in a Marble &amp; Granite Trading company?</li><li>Are you familiar with different types of marble and granite, their quality grades?</li></ul>

Sales Executive

Dubai Based Marine Safety Company

We&rsquo;re Hiring: Customer Management ExecutiveLocation: SharjahCompany: Al Safwan MarineEmployment Type: Full-TimeAbout UsAl Safwan Marine is a fast-growing marine safety company serving clients worldwide. We specialize in inspection and servicing of Lifeboats, Fire Fighting Appliances, Liferafts, Automation Systems, Load Testing, and Safety Equipment Supply. With a strong commitment to quality and safety, we strive to deliver excellence in every service we provide.Job OverviewWe are seeking a Customer Management Executive to join our dynamic team. The ideal candidate will build and maintain strong relationships with clients, understand their needs, and ensure customer satisfaction while promoting our range of marine safety solutions.Key Responsibilities<ul><li>Build and maintain long-term relationships with clients through regular communication.</li><li>Meet with potential clients to assess their needs and identify business opportunities.</li><li>Conduct in-depth client requirement assessments to propose suitable solutions.</li><li>Address client concerns promptly and professionally.</li><li>Engage with existing clients to encourage renewals, upgrades, and additional services.</li><li>Collaborate with internal teams to ensure seamless service delivery and client satisfaction.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s / Master&rsquo;s degree in any discipline.</li><li>1&ndash;2 years of experience in Sales or Marketing is desirable.</li><li>Freshers with strong communication and interpersonal skills are also welcome to apply.</li><li>Female applicants will be given preference.</li><li>Candidates holding a sponsored visa will be given preference.</li><li>Holding a valid UAE Driving License will be an added advantage.</li><li>Candidates residing in or around Muwaileh (Sharjah) are encouraged to apply.</li></ul>*Key Skills<ul><li>Excellent English communication (verbal &amp; written).</li><li>Strong client relationship and negotiation skills.</li><li>Proactive, confident, and goal-oriented attitude.</li><li>Good organizational and follow-up abilities.</li></ul>Working Hours: Monday to SaturdayMonday to Friday: 08:00 AM &ndash; 05:00 PMAll Saturdays: 08:00 AM &ndash; 01:30 PMJoining AvailabilityImmediate joiners preferred or within 30 days.Why Join Us?<ul><li>Opportunity to work with a growing global marine brand.</li><li>Supportive and collaborative work environment.</li><li>Career growth and learning opportunities in the marine safety industry.</li></ul>Apply now and become a part of Al Safwan Marine&rsquo;s journey toward excellence in marine safety!Job Types: Full-time, Permanent

Customer Management Executive

Atlacores Goods Wholesalers LLC

Position Overview:We are seeking a highly experienced Senior Sales Executive to join our dynamic team. The ideal candidate will have a proven track record in sales of raw bulk materials, building materials, and abrasives, with strong market knowledge and the ability to generate and close new business opportunities.Key Responsibilities:<ul><li>Develop and implement effective sales strategies to achieve company sales and revenue goals.</li><li>Identify and secure new clients through proactive market research, field visits, and relationship building.</li><li>Manage and grow existing customer accounts, ensuring consistent client satisfaction and retention.</li><li>Conduct regular market analysis to identify trends, pricing, and competitor activities.</li><li>Prepare and present professional proposals, quotations, and product presentations.</li><li>Negotiate contracts and finalize deals in alignment with company policies and profit goals.</li><li>Collaborate with internal departments (procurement, logistics, and finance) to ensure timely and accurate order fulfillment.</li><li>Maintain accurate records of sales activities and submit regular performance reports to management.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field (Master&rsquo;s degree is a plus).</li><li>Minimum 3 years of sales experience in raw materials, building materials, abrasives, or related industries.</li><li>Proven ability to develop new business and achieve/exceed sales targets.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Strong market knowledge of construction and industrial materials.</li><li>Self-motivated, target-driven, and able to work independently with minimal supervision.</li><li>Valid UAE driving license (preferred).</li></ul>Job Type: Full-timePay: From AED5,000.00 per month

Senior Sales

Bridge Retreats

Job Summary:The senior sales executive will be responsible for driving sales and business development for the company's LED lighting products. This role involves identifying potential clients, building relationships, managing accounts, and ensuring customer satisfaction. The ideal candidate will have extensive experience in the LED lighting industry, a proven sales track record, and the ability to manage a sales pipeline effectively.Key Responsibilities:<ul><li>Sales and Business Development:</li><li>Develop and execute strategic sales plans to achieve sales targets.</li><li>Identify new business opportunities and potential clients in the LED lighting market.</li><li>Manage and grow existing accounts by offering solutions tailored to clients' needs.</li><li>Conduct market research to stay updated on industry trends, competitor activities, and customer demands.</li><li>Customer Relationship Management:</li><li>Build and maintain strong relationships with clients to encourage repeat business.</li><li>Understand client requirements and recommend suitable LED lighting solutions.</li><li>Conduct product presentations and demonstrations to prospective customers.</li><li>Provide after-sales support and handle customer inquiries and complaints.</li><li>Product Knowledge:</li><li>Maintain in-depth knowledge of the company's LED lighting products.</li><li>Keep up with the latest industry trends, including new product developments and technological advancements.</li><li>Collaborate with the product development team to provide market feedback and customer insights.</li><li>Negotiation and Closing Sales:</li><li>Negotiate contracts, pricing, and terms with clients.</li><li>Prepare and present sales proposals, quotations, and contracts.</li><li>Close sales deals and follow up to ensure customer satisfaction.</li><li>Reporting and Forecasting:</li><li>Maintain accurate sales records and prepare sales reports for management.</li><li>Track sales targets and prepare forecasts to ensure consistent pipeline management.</li><li>Use CRM tools to manage and document client interactions and sales activities.</li></ul>Key Skills and Qualifications:<ul><li>Bachelor&rsquo;s degree in business, marketing, or a related field (preferred).</li><li>Minimum of 5 years of experience in sales, specifically in the LED lighting industry.</li><li>Proven track record of meeting and exceeding sales targets.</li><li>Strong negotiation and closing skills.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to build and maintain long-term client relationships.</li><li>Good knowledge of LED lighting products and applications.</li><li>Proficient in CRM software and MS Office Suite.</li><li>Self-motivated, results-driven, and able to work independently.</li></ul>Preferred Experience:<ul><li>Experience in handling large-scale projects involving LED lighting installations.</li><li>Familiarity with electrical and lighting standards in the region.</li><li>Strong network of contacts within the lighting or construction industry.</li></ul>Benefits:<ul><li>Competitive base salary with performance-based incentives.</li><li>Health and wellness benefits.</li><li>Professional development and training opportunities.</li><li>Opportunity to work with a leading brand in the LED lighting industry.</li></ul>Job Type: Full-timePay: AED5,000.00 - AED7,000.00 per month

Senior Sales Executive – LED Lighting Supply

Puratos

<div>Do you have the appetite to Grow Your Magic?
<div>Consumers everywhere are increasingly conscious of the quality of the food they eat. BanoPuratos develops, produces and distributes a unique range of ingredients for bakers, pastry-chefs and chocolatiers who demand the very highest quality. 
</div><div></div><div>BanoPuratos group is a rapidly growing joint-venture in the Middle East, with 354 employees in 7 countries, and a consolidated turnover of over 100 M in 2022. Our passion for innovation, pioneering spirit and core values continue to propel our global ambitions. This, coupled with our commitment to our communities, is what makes working at BanoPuratos so magical. 
</div><div></div><div>A Great Place to Work certified company! 
</div><div></div><div>Position Overview 
</div><div></div><div>Based at BanoPuratos UAE, we are currently seeking a: 
</div><div></div><div>Sales Executive
</div><div>( United Arab Emirates ) 
</div><div></div>The ideal candidate will take ownership of the sales process, cultivate meaningful client relationships, and drive sustainable growth across our diverse product portfolio. With a focus on delivering exceptional customer experiences, you will be instrumental in driving business growth and achieving our ambitious business objectives. 
Key Accountabilities 
<div></div><ul><li>Proactively identify potential clients, schedule meetings, and explore new business opportunities across all product categories.
</li><li>Develop and maintain profitable sales growth within your designated portfolio, ensuring long-term customer satisfaction and business expansion.
</li><li>Investigate and address customer concerns, identifying trends and implementing practical solutions to enhance client relationships.
</li><li>Complete sales applications, gather necessary legal documentation, and ensure timely submission of orders in accordance with price lists.
</li><li>Organize daily schedules and market visits, strategically aligning activities with customer needs and sales targets.
</li><li>Track customer inventories, preparing timely replenishment orders to maintain optimal stock levels and service continuity.
</li><li>Conduct in-depth market analysis, monitor competitor activities, and gather insights to inform product development and market positioning.
</li><li>Follow up on customer accounts to ensure prompt processing of credit notes and financial transactions.
</li><li>Provide detailed reports to your line manager on daily activities, market conditions, client needs, and competitor activities to support informed decision-making.
</li></ul>Profile
<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a relevant field
</li><li>2-5 years of relevant experience in sales, preferably in a fast-paced and customer-oriented environment
</li><li>Strong understanding of sales principles, with proven adaptability to changing market conditions and customer requirements
</li><li>Dedicated to providing excellent service, with strong relationship-building and problem-solving skills.
</li><li>Customer-oriented with a focus on providing excellent service
</li><li>Fluent in English.
</li>Fluency in Arabic is a plus. 
<li>
</li></ul>Offer
BanoPuratos provides a dynamic, entrepreneurial environment that encourages our people to take initiatives and bring ideas that will contribute to the success of the company. Of course, BanoPuratos offers a competitive package but additionally, offers you a position that you can further develop and shape.</div>

Tmak

The Executive Secretary to the Board of Directors will serve as a strategic enabler and administrative partner to the Directors of Technomak Group. This high-impact role goes beyond traditional executive support to include active coordination of board-level initiatives, project follow-ups, cross-functional liaison, and confidential assignment management.Minimum Qualifications: Bachelor&rsquo;s Degree in Business Administration, Management, or any related field. (Master&rsquo;s Degree is an advantage.)Minimum Experience: 10+ years of experience in Executive Assistant or Personal Assistant roles, preferably in a corporate or multinational environment. Experience supporting senior leadership, board members, or C-suite executives is essential.Job-Specific Skills: &middot; Calendar and schedule management&middot; Travel planning (domestic and international)&middot; Drafting reports, minutes, and professional correspondence&middot; Event and meeting coordination&middot; Document and file management&middot; Executive communication and liaison handling&middot; Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual meeting tools (Zoom, MS Teams)Roles and Responsibilities 1. Executive &amp; Administrative Support<ul><li>Manage and coordinate complex calendars, prioritize appointments, and schedule meetings across time zones</li><li>Handle all travel arrangements including visas, bookings, itineraries, and reimbursements</li><li>Prepare, review, and organize briefing materials, reports, agendas, and board documents for meetings</li><li>Draft professional correspondence, presentations, and internal communications on behalf of the BODs</li></ul>2. Strategic Task Delegation &amp; Project Tracking<ul><li>Act as a central coordinator for follow-up and execution of decisions made by the Board</li><li>Maintain trackers for key board-level initiatives, ensuring visibility and progress reporting</li><li>Coordinate with departments to gather updates, compile reports, and escalate delays</li><li>Assist in light project management tasks such as timelines, document consolidation, and stakeholder reminders</li></ul>3. Cross-functional Liaison &amp; Internal Communication<ul><li>Serve as the single point of contact for inter-departmental communication routed through the BODs</li><li>Ensure information flows accurately and on time from the board to senior leadership and vice versa</li><li>Coordinate follow-ups with Leadership Team and department heads on behalf of BODs</li><li>Join select internal meetings to record actions, capture insights, and ensure accountability tracking</li></ul>4. Confidentiality, Governance &amp; Documentation<ul><li>Maintain utmost confidentiality regarding executive discussions, financials, HR matters, and strategy</li><li>Archive board meeting minutes, resolutions, and sensitive documents in a secure system</li><li>Support in managing board governance documentation and ensuring proper version control</li><li>Handle legal and compliance-related documents where executive signatures or oversight are needed</li></ul>5. Meeting &amp; Event Management<ul><li>Organize and support internal events, leadership offsites, and VIP client meetings as directed</li><li>Ensure seamless logistical planning including AV setup, catering, guest coordination, and feedback collection</li><li>Take accurate minutes of meetings and ensure follow-through on key action items</li></ul>6. Insight Gathering &amp; Decision Support<ul><li>Conduct light research, benchmarking, or background checks to support board-level decisions</li><li>Assist in preparing dashboards or executive summaries for review using inputs from various departments</li><li>Monitor key deadlines, external reports, regulatory filings, or industry updates relevant to the BODs</li></ul>7. External Stakeholder Coordination<ul><li>Coordinate with external clients, partners, legal advisors, auditors, and consultants as per board direction</li><li>Arrange high-level external meetings, visits, or presentations with meticulous attention to detail</li><li>Maintain contact lists and relationship tracking for strategic external stakeholders</li></ul>8. Special Assignments &amp; Delegated Projects<ul><li>Take ownership of special assignments such as office protocol improvements, internal surveys, or policy tracking</li><li>Represent the BODs in internal task forces, committees, or process reviews when delegated</li><li>Lead confidential projects and provide regular status updates to the BODs</li></ul>Job Type: Full-time

Executive Secretary

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