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customer service advisor bilingual english chinese

Concentrix

<div><div><div>Operations
</div><div><div><div>Location</div>
<div>Dubai, United Arab Emirates
</div></div><div><div>Language</div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader">Summary</h2>
This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.<h2 class="jobSectionHeader">
Description</h2><h2 class="jobSectionHeader">
Essential Functions/Core Responsibilities</h2><ul><li>Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.</li><li>Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate</li><li>Identify and maximize selling and cross-selling opportunities.</li><li>Identify customer problems and offer appropriate solutions.</li><li>Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.</li><li>Participate in Outbound calling programs and other projects and activities when required.</li><li>Handling projects and tasks whenever required and asked by the management.</li><li>Perform customer transactions accurately and in an efficient manner.</li></ul>
Required Education, Skills and Qualifications<ul><li>Min. 1 year call center / customer service experience preferably within real estate sector.</li><li>A bilingual fluent English (B2 Level+) and Chinese speaker.</li><li>Good communication and interpersonal skills.</li><li>Competent use of PC, must be good at MS Excel formulas.</li><li>Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor&rsquo;s degree.</li><li>Cheerful personality, always with a smile.</li><li>Empathetic, patient and courteous in approach.</li><li>Pleasant telephone etiquette and someone who loves to speak over the phone.</li><li>Presentable with a positive, proactive and professional approach.</li><li>Tolerance for repetitive work in a fast-paced, high production work environment.</li><li>Results driven, enthusiastic, attention to detail and dependable - someone who is eagerly looking to learn the tricks of the trade for their future.</li><li>Open to work - 8 hours a day, any 5 days a week in rotational shifts, as per department requirements and be ready to be molded for a suitable role internally, as time progresses.</li></ul> 
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</div></div></div>

Customer Service Advisor - (Bilingual- English/ Chinese )

Servtech Technical Services llc

About the RoleWe are looking for a Customer Service who is fluent in Chinese (Mandarin) and English to support our customers, handle inquiries, and ensure a smooth experience across all communication channels.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, and messaging apps in Chinese and English</li><li>Provide accurate product / service information and resolve issues in a timely manner</li><li>Handle complaints professionally and follow up until resolution</li><li>Record all customer interactions in the system (CRM / ticketing tool)</li><li>Coordinate with internal teams (sales, operations, technical, etc.) to solve customer problems</li><li>Assist with translations (Chinese &harr; English) for customers or internal documents when needed</li><li>Escalate complex issues to the relevant team or manager</li><li>Collect customer feedback and share improvement suggestions</li><li>Maintain a polite, patient, and professional tone in all communication</li></ul>Requirements<ul><li>Fluent in Chinese (Mandarin) &ndash; written and spoken</li><li>Good English &ndash; written and spoken</li><li>Previous experience in customer service, call center, front office, or support role (preferred but not always required if skills are strong)</li><li>Strong communication and listening skills</li><li>Able to stay calm and professional with difficult or upset customers</li><li>Basic computer skills: email, chat tools, CRM or ticketing systems (or ability to learn fast)</li><li>Strong sense of responsibility and attention to detail</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthWork Location: Remote

Customer Service Chinese (Mandarin) spoken

First servtech Technical services llc

About the RoleWe are looking for a Customer Service Representative who is fluent in Chinese (Mandarin) and English to support our customers, handle inquiries, and ensure a smooth experience across all communication channels.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, and messaging apps in Chinese and English</li><li>Provide accurate product / service information and resolve issues in a timely manner</li><li>Handle complaints professionally and follow up until resolution</li><li>Record all customer interactions in the system (CRM / ticketing tool)</li><li>Coordinate with internal teams (sales, operations, technical, etc.) to solve customer problems</li><li>Assist with translations (Chinese &harr; English) for customers or internal documents when needed</li><li>Escalate complex issues to the relevant team or manager</li><li>Collect customer feedback and share improvement suggestions</li><li>Maintain a polite, patient, and professional tone in all communication</li></ul>Requirements<ul><li>Fluent in Chinese (Mandarin) &ndash; written and spoken</li><li>Good English &ndash; written and spoken</li><li>Previous experience in customer service, call center, front office, or support role (preferred but not always required if skills are strong)</li><li>Strong communication and listening skills</li><li>Able to stay calm and professional with difficult or upset customers</li><li>Basic computer skills: email, chat tools, CRM or ticketing systems (or ability to learn fast)</li><li>Strong sense of responsibility and attention to detail</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthWork Location: Remote

UPAY

About the RolesWe are expanding our team and hiring multiple Chinese-speaking positions across various departments. This is an excellent opportunity for young talents seeking international career development in a fast-growing company based in Dubai.Open Positions include:<ul><li>Finance / Accounting</li><li>Risk Control</li><li>Management Trainee (MT Program)</li><li>Customer Service (Online / Offline)</li><li>Human Resources&#65288;HR&#65289;</li><li>Marketing &amp; Growth</li><li>Business Development (BD)</li><li>Operations</li><li>Administration</li><li>Executive</li><li>CEO Assistant</li></ul>If you are a motivated, fast-learning, and communicative individual, you will thrive in our multicultural team.Key Responsibilities (Depending on Position)<ul><li>Support day-to-day department operations and assist with assigned tasks</li><li>Participate in cross-team projects, data analysis, or reporting</li><li>Communicate with internal teams or clients in Chinese and English</li><li>Assist in documentation, coordination, and administrative duties</li><li>Contribute to process optimization, user support, or market activities</li><li>Carry out tasks assigned by supervisors or department managers</li></ul>(Full responsibilities will be provided based on the position you are matched with.)Requirements<ul><li>Chinese-speaking candidates from Taiwan / Malaysia / Indonesia / Myanmar / Vietnam are welcome</li><li>Fluent in Mandarin Chinese and English (spoken &amp; written)</li><li>Bachelor&rsquo;s degree or above</li><li>Under 30 years old</li><li>Strong communication skills and a proactive attitude</li><li>Fast learner, detail-oriented, able to work in a multicultural environment</li><li>No work experience required&mdash;fresh graduates and career starters are welcome</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Work visa sponsorship</li><li>Paid annual leave + company holidays</li><li>Annual flight allowance</li><li>Medical insurance</li><li>Clear career development path and internal promotion opportunities</li><li>Young, diverse, and supportive team environment</li></ul>Job Type: Full-timePay: AED10,000.00 - AED25,000.00 per monthExperience:<ul><li>Report creation: 5 years (Preferred)</li></ul>Language:<ul><li>Chinese and English (Preferred)</li></ul>

Chinese Speaker

Hogar Properties

About the RoleHogar Properties is expanding its elite international sales division and seeking dynamic, multilingual professionals to join us as Global Property Advisor. This client-facing role is designed for individuals who can engage high-net-worth investors, deliver premium service, and represent Dubai&rsquo;s top real estate developments.We are especially interested in candidates from Europe, Russia, China, and Portugal, or professionals who can fluently speak Russian, Mandarin, Portuguese, French, or European languages in addition to English.Key Responsibilities<ul><li>Manage and grow a portfolio of international clients seeking real estate investments in Dubai.</li><li>Present premium properties, lifestyle benefits, ROI analysis, and off-plan opportunities.</li><li>Conduct client meetings, site tours, and virtual presentations.</li><li>Build and maintain strong, long-term client relationships.</li><li>Negotiate offers, close deals, and achieve monthly sales targets.</li><li>Stay updated on developer launches, market trends, and investment opportunities.</li><li>Collaborate with marketing, CRM, and management teams to support client acquisition.</li><li>Represent Hogar Properties at events, exhibitions, and international investor gatherings.</li></ul>Requirements<ul><li>Multilingual is a major advantage:</li><li>Russian, Mandarin Chinese, Portuguese, French, Spanish, or European languages + English.</li><li>Previous experience in real estate, investment advisory, hospitality, luxury retail, or high-value sales is preferred.</li><li>Strong communication, negotiation, and relationship-building skills.</li><li>Confident personality with the ability to handle high-net-worth clientele.</li><li>Professional appearance, driven mindset, and hunger for growth.</li><li>Ability to work in a fast-paced, target-driven environment.</li><li>Valid UAE driving license is an advantage (not mandatory).</li></ul>What We Offer<ul><li>Competitive commission structure (one of the highest in the market).</li><li>Attractive incentives, bonuses, and rewards for top performers.</li><li>Direct access to Dubai&rsquo;s top developers and premium inventories.</li><li>Professional training by industry leaders.</li><li>Multinational team + strong back-office support.</li><li>Career growth to Senior Advisor / Team Leader roles.</li></ul>How to ApplySubmit your CV to: hr@hogarproperties.com Subject: Luxury Real Estate Portfolio Advisor &ndash; Hogar PropertiesJob Type: Full-timePay: AED2,000.00 - AED10,000.00 per month

Global Property Advisor

Carzilla auto service

Job Summary:We are seeking a highly motivated, customer-focused Automotive Senior Service Advisor to join our dynamic team. The ideal candidate will be responsible for acting as the liaison between customers and the service technicians, ensuring that automotive issues are accurately understood and addressed, while providing top-tier customer service and building lasting relationships.Key Responsibilities:<ul><li>Greet customers in a professional and courteous manner upon arrival.</li><li>Accurately document customer concerns and vehicle symptoms.</li><li>Prepare repair orders by describing symptoms, problems, and causes discovered during inspection.</li><li>Provide cost estimates and clearly explain them to customers.</li><li>Coordinate with service technicians to determine repair timelines and keep customers informed throughout the process.</li><li>Recommend necessary services and maintenance based on manufacturer guidelines and customer history.</li><li>Maintain customer satisfaction by providing clear communication, timely updates, and follow-up after service completion.</li><li>Handle warranty claims and verify coverage as needed.</li><li>Ensure all repair orders are properly closed and invoiced.</li><li>Maintain knowledge of automotive products and services to effectively answer questions and provide solutions.</li></ul>Requirements:<ul><li>Proven experience as an Automotive Service Advisor or similar role.</li><li>Strong customer service and communication skills.</li><li>Working knowledge of automotive systems and repair procedures.</li><li>Ability to understand and explain technical details to non-technical customers.</li><li>Proficiency with service software..</li><li>Strong organizational and multitasking abilities.</li><li>High school diploma or equivalent; technical training or ASE certification a plus.</li><li>Valid driver&rsquo;s license with a clean driving record.</li></ul>Preferred Qualities:<ul><li>A passion for cars and a desire to help others.</li><li>Positive attitude and a strong team player.</li><li>Sales experience or upselling ability is a bonus.</li><li>Bilingual skills are a plus.</li></ul>Benefits:<ul><li>Competitive salary plus commission</li><li>Health insurance</li><li>Paid vacation</li><li>Ongoing training and career advancement opportunities</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: AED5,000.00 - AED6,000.00 per monthLanguage:<ul><li>ARABIC (Required)</li></ul>

AUTOMOTIVE SENIOR SERVICE ADVISOR

WADI ALSAHAB FOR MANAGEMENT CONSULTANCIES CO.

Get AI-powered advice on this job and more exclusive features.Company Overview Wadi Alsahab for Management Consultancies Co. is dedicated to delivering high-quality management consultancy services in the United Arab Emirates. We pride ourselves on our commitment to excellence, fostering a culture of innovation, teamwork, and customer satisfaction. Our mission is to empower businesses through strategic consulting solutions that drive growth and operational efficiency. At Wadi Alsahab, our core values include integrity, collaboration, and a customer-focused approach that ensures we meet the unique needs of each client. Join our team and be part of a dynamic environment where your contributions matter!Company Overview Wadi Alsahab for Management Consultancies Co. is dedicated to delivering high-quality management consultancy services in the United Arab Emirates. We pride ourselves on our commitment to excellence, fostering a culture of innovation, teamwork, and customer satisfaction. Our mission is to empower businesses through strategic consulting solutions that drive growth and operational efficiency. At Wadi Alsahab, our core values include integrity, collaboration, and a customer-focused approach that ensures we meet the unique needs of each client. Join our team and be part of a dynamic environment where your contributions matter! Role Responsibilities <ul><li>Manage incoming calls and customer inquiries professionally.</li><li>Provide information about products and services to customers.</li><li>Handle customer complaints effectively and efficiently.</li><li>Maintain accurate records of customer interactions.</li><li>Process orders and coordinate with other departments as necessary.</li><li>Follow up on customer interactions to ensure satisfaction.</li><li>Assist with the development and implementation of customer service policies.</li><li>Identify and escalate issues that require higher-level attention.</li><li>Gather customer feedback to improve service and processes.</li><li>Support the sales team by providing exceptional customer service.</li><li>Train and mentor new staff in customer service processes and practices.</li><li>Develop and maintain positive relationships with customers.</li><li>Participate in team meetings to improve service delivery.</li><li>Perform data entry tasks related to customer service operations.</li><li>Stay updated on product knowledge and service offerings. </li></ul>Qualifications <ul><li>High school diploma or equivalent; additional education is a plus.</li><li>Proven experience in customer service or a similar role.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving abilities.</li><li>Ability to work well under pressure.</li><li>Familiarity with CRM systems and practices.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to work both independently and collaboratively.</li><li>Proficiency in Microsoft Office Suite.</li><li>Fluency in Arabic and English; additional languages are an advantage.</li><li>Positive attitude and a willingness to learn.</li><li>Previous experience in a fast-paced environment.</li><li>Ability to handle difficult situations with composure.</li><li>Adequate knowledge of company products and services.</li><li>Ability to adapt to shifting priorities. </li></ul>Join Our Team If you are a customer-focused individual with a passion for service excellence, we invite you to apply for the Customer Services Representative position at Wadi Alsahab for Management Consultancies Co. Become a valuable part of our team and contribute to our mission of delivering outstanding customer experiences! Skills: organizational skills,microsoft office suite,customer service,arabic,technical proficiency,conflict resolution,communication,crm systems,problem-solving,time management,english,adaptability,communication skills,team collaboration Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Other</li><li> Industries Human Resources Services</li></ul>Referrals increase your chances of interviewing at WADI ALSAHAB FOR MANAGEMENT CONSULTANCIES CO. by 2xGet notified about new Customer Service Representative jobs in Dubai, Dubai, United Arab Emirates. Customer Service Executive (1-Year Contract) Guest Relations Executive - Cala Vista - Jumeirah Mina Al Salam Customer Care Support (Internship)- Dubai, UAE Guest Relations Executive (Hostess) - F&B Service - Jumeirah Al Naseem Dubai, Dubai, United Arab Emirates 5 hours ago Virtual Customer Service Executive - Emiratized Role Dubai, Dubai, United Arab Emirates 7 hours ago Customer Service Advisor - Dubai- Medical background ( Arabic/ English Speaker) Customer Support & Services Junior Officer Guest Relations Executive (Hostess) - F&B Service - Jumeirah Al Qasr Customer Service Advisor - Ticketing and Reservation - Bilingual (English and Arabic/Hindi ) Guest Experience Agent (Guest Relations Agent) Dubai, Dubai, United Arab Emirates 12 hours ago Customer Service Officer-Corporate Office We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Customer Services Representative

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Customer Service Advisor - (Bilingual- English/ Chinese )

Customer Service Chinese (Mandarin) spoken

Customer Service Chinese (Mandarin) spoken

Chinese Speaker

Global Property Advisor

AUTOMOTIVE SENIOR SERVICE ADVISOR

Customer Services Representative