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customer service - english

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customer service - arabic

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customer service - german & english bilingual

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customer service - turkish

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customer service - ukrainian

customer service arabic

Concentrix

<div><h2 class="jobSectionHeader">Essential Functions/Core Responsibilities
</h2><ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul>
<ul><li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul>
<ul><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul>
<ul><li>Maintain basic knowledge of client products and/or services</li></ul>
<ul><li>Prepare complete and accurate work including appropriately notating accounts as required</li></ul>
<ul><li>Participate in activities designed to improve customer satisfaction and business performance</li></ul>
<ul><li>Offer additional products and/or services</li></ul>
<ul><li>Track, document and retrieve information in call tracking database</li></ul>
<ul><li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul>
<h2 class="jobSectionHeader">Candidate Profile
</h2><ul><li>High school diploma with three to six months of relevant experience preferred</li></ul>
<ul><li>Courteous with strong customer service orientation</li></ul>
<ul><li>Strong computer navigation skills and PC Knowledge</li></ul>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Dependable with strong attention to detail</li></ul>
<ul><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul>
<ul><li>Tolerance for repetitive work in a fast-paced, high production work environment</li></ul>
<ul><li>Ability to work as a team member, as well as independently</li></ul>
<ul><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul>
<ul><li>Ability to rotate shifts, as needed</li></ul>
<ul><li>Based on location and/or program, additional experience/skills may be required</li></ul>
<ul><li>Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader">
Career Framework Role
</h2>Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.<h2 class="jobSectionHeader">
Supplemental Geographical Information
</h2>RECRUITER ENTER THE APPLICABLE LANGUAGE:
GERMANY - This job description does not apply to employees in Germany.
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION
PHILIPPINES
<ul><li>Minimum of two years of college education. No prior call center experience is required</li><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul>
INDIA
<ul><li>Ability to effectively communicate, both written and verbally</li><li>Listen attentively to customer needs and concerns; demonstrate empathy</li><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li><li>Confirm customer understanding of the solution and provide additional customer education as needed</li><li>Ability to learn including strong problem solving skills</li><li>Demonstrate strong probing and problem solving skills</li><li>Should be able to handle complex queries</li><li>Should be able to resolve customer queries independently
</li></ul><h2 class="jobSectionHeader">Disclaimer
</h2>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</div>

Customer Service - Arabic

AppBeam Technology BV

About Us FroggyTalk is dedicated to connecting migrants with their loved ones through affordable, reliable, and easy-to-use international calling services. Our mission is to bridge the distance between families and communities, empowering users to stay connected no matter where they are. We&rsquo;re looking for a Customer Service Advisor (Arabic &amp; French Speaking) to join our team and play a key role in supporting our Arabic-speaking customers. If you are passionate about helping others, thrive in a fast-paced environment, and are committed to delivering outstanding customer support, we&rsquo;d love to have you on board.Position Summary As a Customer Service Advisor (Arabic &amp; French Speaking), you are the face and voice of FroggyTalk, playing a pivotal role in supporting and engaging with our Arabic-speaking customers. In this remote role, you will manage customer interactions across email, telephone and instant messaging channels, focusing on resolving issues efficiently, building strong rapport, and delivering a seamless and satisfying customer experience. You job is crucial towards FroggyTalk&rsquo;s mission of connecting communities worldwide.ResponsibilitiesCustomer Interaction and Support <ul><li>Respond promptly and professionally to inbound customer queries via telephone, WhatsApp, email, social media and live chat in both Arabic and English.</li><li>Handle outbound calls for loyalty projects, to follow up on inquiries, provide support, and build customer relationships.</li><li>Resolve customer issues effectively by offering timely and accurate solutions.</li><li>Translate messages and documents from Arabic &amp; French to English, maintaining accuracy and cultural sensitivity.</li><li>Take ownership of query resolution, finding the best solutions according to the company&rsquo;s process and guidelines</li><li>Manage engagements with professionalism and emotional intelligence, focusing on solution and retention.</li></ul>Customer Experience Management <ul><li>Maintain meticulous records of customer interactions, complaints, and resolutions in the company&rsquo;s CRM system.</li><li>Collect and report user statistics, feedback, and trends to help improve FroggyTalk&rsquo;s services and customer engagement strategies.</li><li>Proactively identify and escalate complex issues to the appropriate department for further resolution.</li></ul>Analytics and Optimization <ul><li>Generate regular reports on inbound and outbound customer interactions, highlighting key metrics such as response times, resolution rates, and satisfaction scores.</li><li>Identify opportunities for improving customer service processes and contribute to operational efficiency.</li></ul>Requirements <ul><li>Arabic &amp; French speaker with a strong command of English (oral and written).</li><li>Ensuring that all customer engagements meet the Key Performance Indicators (&lsquo;KPIs&rsquo;) for the role.</li><li>Experienced in customer service (minimum of 1 year), preferably in a telecommunications workspace.</li><li>Strong data analysis skills and proficiency in CRM tools like Zoho Desk, Freshdesk, Zendesk, or SalesForce CRM.</li><li>Natural multitasking ability, with an excellent eye for detail, critical thinking and good organizational skills</li><li>Self motivated, disciplined, and able to work remotely with a strong focus on meeting goals.</li><li>Team player with demonstrable success in cross-functional collaboration.</li></ul>What We Offer <ul><li>A collaborative and supportive team environment.</li><li>100% remote work with flexible hours.</li><li>Competitive salary and performance-based incentives.</li><li>Opportunity to have a direct impact on the growth of an innovative startup.</li></ul>If you&rsquo;re excited about making a difference and joining a company that values connection and community, we want to hear from you!Job Type: Full-time

Customer Service Advisor (Arabic & French)

Roka Recruitment

Now Hiring: Account Managers &amp; Sales Representatives Location: Istanbul, TurkeyAbout UsRoka Recruitment is a leading Istanbul-based organization specializing in premium customer service and business process solutions. We&rsquo;re growing fast&mdash;and we&rsquo;re looking for talented individuals to join our dynamic team.Role OverviewWe&rsquo;re seeking energetic Account Managers &amp; Sales Representatives who are passionate about communication, client relations, and delivering top-tier service.What You&rsquo;ll Do<ul><li>Manage and grow client relationships</li><li>Handle customer communications with professionalism</li><li>Support sales activities and meet performance targets</li><li>Contribute to a collaborative, high-performance team environment</li></ul>What We&rsquo;re Looking For<ul><li>Native-level fluency in French, Arabic, Japanese, Korean, Hindi, Malay, German, or Indonesian</li><li>Preferably based in Istanbul with a valid work/residence permit</li><li>Strong communication skills and customer focus</li><li>Experience in account management, sales, or customer service is a plus</li></ul>What We Offer<ul><li>Competitive salary + performance incentives</li><li>Inclusive, professional, and growth-oriented work culture</li><li>Real opportunities for career development</li></ul>Job Types: Full-time, Commission, New-GradPay: 40,000.00TRY - 100,000.00TRY per month

Sales Representatives and Account Management

VisionPlus

Location: Istanbul (Office near Vadi Istanbul AVM) Salary: 1000 USD/month Work Model: Rotating shifts &ndash; 1 week office / 1 week work from home Shifts: Day &amp; Night shiftsPosition Summary:We are looking for a dynamic and customer-focused Customer Support Agent to join our team in Istanbul. You will be the first point of contact for our customers, providing professional support and ensuring a smooth experience with our payment services.Key Responsibilities:<ul><li>Respond to customer inquiries via email, chat, and phone in a timely and professional manner.</li><li>Provide accurate information regarding company products, services, and payment processes.</li><li>Assist customers with account setup, transaction issues, payment inquiries, refunds, and troubleshooting.</li><li>Investigate and resolve customer issues, escalating complex cases to the appropriate departments when needed.</li><li>Stay up to date on product knowledge, service features, and internal policies.</li><li>Log customer interactions and resolutions accurately in the system.</li><li>Collaborate with internal departments such as Compliance, Risk, Technical Support, Product, and Finance to resolve customer concerns.</li><li>Ensure compliance with company guidelines and regulatory standards.</li><li>Meet or exceed individual and team performance targets (e.g., response time, resolution rate, customer satisfaction).</li></ul>Requirements:<ul><li>Native Arabic and fluent English (both written and spoken)</li><li>1&ndash;2 years in customer support, preferably in fintech, financial services, or a payment service provider environment</li><li>Strong verbal and written communication</li><li>Excellent problem-solving and attention to detail</li><li>Customer-oriented mindset with the ability to stay calm under pressure</li></ul>Availability: Willingness to work in shifts, including weekends and holidays as requiredJob Type: Full-timePay: 42,000.00TRY per month

Customer Support Agent (Arabic Speaker) – Rotating Shifts (Office & Remote)

DEVA Holding A.Ş.

<div>
 
 DEVA has been operating since 1958 and is one of the pioneering pharmaceutical companies in Turkey. DEVA, having R&amp;D in focus, manufactures with international quality standards and currently exports products to other countries worldwide.
 
 
 
 
 
 DEVA is seeking for a
 
 International Markets Area Manager;
 
 
 
 
 
 <ul>
 <li>
 Graduates of Universities&rsquo; Business Administration, Economics, Engineering and similar departments
 </li>
 <li>
 Min. 1 year of export sales or account management experience, preferably, in pharmaceutical, FMCG or cosmetics sector
 </li>
 <li>
 Excellent command of written and spoken English plus any of the below languages is a must; Russian, German, French, Spanish, Arabic.
 </li>
 <li>
 Excellent interpersonal skills, positive attitude and sales oriented
 </li>
 <li>
 Advanced planning and organization skills
 </li>
 <li>
 No restriction for worldwide travel
 </li>
 <li>
 Military service must be completed for male candidate
 </li>
 </ul>
 
 
 
 
 
 
 
 
 JOB DESCRIBTION
 
 
 
 
 
 <ul>
 <li>
 Setting annual sales targets and identifying production demands of countries and customers he/she is responsible for
 </li>
 <li>
 Ensuring realiation of sales targets in related markets
 </li>
 <li>
 Preparing periodical sales realization reports
 </li>
 <li>
 Meeting customer demands
 </li>
 <li>
 Mediating between customer and company departments and following up regulatory, quality, production and logistic processes
 </li>
 <li>
 Organizing visits to markets and customers he/she is responsible for providing market research
 </li>
 </ul>
 
 
 
 
 
 Bir &ccedil;al&inodot;&scedil;an aday&inodot; olarak, sizinle aram&inodot;zdaki t&uuml;m ileti&scedil;imde bilgilerinizi 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu&rsquo;na, yasal mevzuata ve Ki&scedil;isel Verileri Koruma Kurumu kararlar&inodot;na uygun olarak i&scedil;liyoruz. Detayl&inodot; bilgiye ve ayd&inodot;nlatma metnimize link &uuml;zerinden ula&scedil;abilirsiniz. https://www.deva.com.tr/tr/kvkk
 
 
</div>

International Markets Area Manager

CHEMSOLL

<div>
 
 
 Role Description
 
 
 
 
 &middot;&nbsp;Market and customer research, finding new customers, new opportunities
 
 
 
 
 &middot;&nbsp;Planning, organizing and managing research trips to foreign markets; Making visits and presentations to current and potential customers
 
 
 
 
 &middot;&nbsp;Build sustainable relationships and provide customer satisfaction
 
 
 
 
 &middot;&nbsp;Follow up and handling of customers' shipping documents, payments, and deliveries
 
 
 
 
 &middot;&nbsp;Responding to customer queries and complaints and ensuring that corrective action is taken
 
 
 
 
 &middot;&nbsp;Weekly reporting of the sales activity in the area.
 
 
 
 
 Qualifications
 
 
 
 
 &middot;&nbsp;We are searching for dynamic members for our rapidly growing organization for our company CHEMSOLL
 
 
 
 
 &middot;&nbsp;University Degree in related field
 
 
 
 
 &middot;&nbsp;Flexible and able to adapt to busy working hours
 
 
 
 
 &middot;&nbsp;Having no restrictions on traveling abroad
 
 
 
 
 &middot;&nbsp;Advanced computer skills and knowledge of MS Office programs (Excel, Word, PowerPoint)
 
 
 
 
 &middot;&nbsp;Problem-solving competency, open to learn Ability and confidence to communicate effectively both verbally and in writing in a multi-cultural environment (Good team player, sense of responsibility, reliable) Ability to work to deadlines and targets, can prioritize and manage multiple tasks
 
 
 
 
 &middot;&nbsp;Good knowledge of English, Arabic and French&nbsp;(must)
 
 
 
 
 &middot;&nbsp;Customer-oriented perspective and suitable for teamwork
 
 
 
 
 &middot;&nbsp;No military obligation for the male candidate
 
 
 
 
 &middot;&nbsp;Prefably residing on the Kartal-Gebze route
 
 
 
 
 ﻿
 
 Residing between Gebze and Kartal.
 
 
 
 
 
 
 
</div>

JUNIOR EXPORT SPECIALIST

Explore 912+ Customer service arabic in R D Bus Jobs In Istanbul Turkey this December. Find roles across top companies and apply now to boost your career.

912 customer service arabic jobs IN R D Bus Jobs In Istanbul Turkey

Customer Service - Arabic

Customer Service - Arabic

Customer Service Advisor (Arabic & French)

Sales Representatives and Account Management

Customer Support Agent (Arabic Speaker) – Rotating Shifts (Office & Remote)

International Markets Area Manager

JUNIOR EXPORT SPECIALIST