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customer service representative

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customer service Jobs in Charge Jobs In Dubai

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customer service manager

customer service associate

Alt Switch Marketing Management LLC

<p>We are seeking a dedicated and customer-focused <b>Customer Service Representative</b> to join our team. The role involves handling customer inquiries, resolving issues, and ensuring excellent service while also supporting with reporting and data management tasks.</p><p><b>Key Responsibilities</b></p><ul><li>Respond to customer queries via phone, email, and chat in a professional and timely manner.</li><li>Manage and resolve customer complaints and issues effectively.</li><li>Maintain accurate and up-to-date records of customer interactions.</li><li>Generate and update customer service reports.</li><li>Collaborate with internal teams (Sales, Accounts, Operations) to meet customer needs.</li><li>Identify areas for service improvement and escalate recurring issues.</li></ul><p><b>Requirements</b></p><ul><li>Proven experience in customer service or a similar role.</li><li><b>Proficiency in Microsoft Excel</b> (Pivot Tables, VLOOKUP, and formulas).</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask, prioritize, and work under pressure.</li><li>Attention to detail and problem-solving skills.</li><li>Familiarity with CRM or ERP systems is an advantage.</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in any related field.</li><li>Experience in preparing customer service reports and data analysis.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED2,500.00 - AED3,200.00 per month</p>

Customer Service Associate

Furchild

<div>
 <ul>
  <li>
   Build and manage customer relationships, ensuring every interaction leaves the customers feeling valued and appreciated.
  </li>
  <li>
   Provide outstanding, personalised customer service across email, phone, and customer platforms (such as CRM and order management tools).
  </li>
  <li>
   Meet and exceed sales targets, contributing to team goals.
  </li>
  <li>
   Leverage customer feedback to improve processes and support the development of Furchild Customer journey.
  </li>
  <li>
   Collaborate with the product team to track responses and contribute to future improvements.
  </li>
  <li>
   Participate in cross-functional projects, gaining exposure to areas such as customer insights, user experience, and operations.
  </li>
  <li>
   Grow your knowledge of pet health, care and wellness to assist customers better.
  </li>
  <li>
   Represent Fuchild's values in every interaction.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Background in customer-facing roles with exposure to e-commerce platforms and the fast-moving nature of start-ups.
  </li>
  <li>
   Skilled at building strong customer relationships through personalised service, whether by phone, email, chat, or direct customer-facing interactions.
  </li>
  <li>
   Experience using CRM systems and order management platforms.
  </li>
  <li>
   Excellent written and verbal English skills, with keen attention to grammar.
  </li>
  <li>
   An outgoing, confident personality with a knack for building rapport.
  </li>
  <li>
   Highly organised and detail-oriented, able to manage multiple tasks efficiently.
  </li>
  <li>
   Ability to combine excellent service with contributing to sales, upselling, and retention objectives.
  </li>
  <li>
   Flexibility to work weekends and varied shifts in a dynamic environment.
  </li>
  <li>
   Demonstrates a great sense of humor and a strong passion for natural products and all things pet-related.
   <br/>
   <br/>
  </li>
 </ul>
 Additional Information
 <br/>
 <br/>
 We&rsquo;re not just feeding pets &ndash; we&rsquo;re changing the way people care for them. At The Furchild, our work is driven by a shared love for animals and a commitment to making a real difference in their lives. When you join us, you&rsquo;re part of something bigger &ndash; a company that values innovation, customer satisfaction, and most importantly, the health of pets.
 <br/>
 <br/>
 Our Hiring Process
 <br/>
 <br/>
 We make the hiring process as straightforward as possible, with the following steps:
 <br/>
 <br/>
 <ul>
  <li>
   Apply: Submit your application, and our team will review your profile.
  </li>
  <li>
   Initial Interview: If your qualifications align, we&rsquo;ll schedule an initial conversation with you.
  </li>
  <li>
   Hiring Manager Interview: Shortlisted candidates will meet with hiring managers.
  </li>
  <li>
   Assessment: Depending on the role, you may be invited for a case study, trial assignment, or coding session.
  </li>
  <li>
   Offer: Successful candidates will be contacted with an offer following the completion of the selection process.
   <br/>
   <br/>
  </li>
 </ul>
 Ready to Join Us?
 <br/>
 <br/>
 If you&rsquo;re excited about making a difference in the lives of pets and being part of a fun, innovative company, we&rsquo;d love to hear from you!
</div>


<div><ul><li><div>Build and manage customer relationships, ensuring every interaction leaves the customers feeling valued and appreciated.</div></li><li><div>
Provide outstanding, personalised customer service across email, phone, and customer platforms (such as CRM and order management tools).</div></li><li><div>
Meet and exceed sales targets, contributing to team goals.</div></li><li><div>
Leverage customer feedback to improve processes and support the development of Furchild Customer journey.</div></li><li><div>
Collaborate with the product team to track responses and contribute to future improvements.</div></li><li><div>
Participate in cross-functional projects, gaining exposure to areas such as customer insights, user experience, and operations.</div></li><li><div>
Grow your knowledge of pet health, care and wellness to assist customers better.</div></li><li><div>
Represent Fuchild's values in every interaction.</div></li></ul><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><ul><li><div>
Background in customer-facing roles with exposure to e-commerce platforms and the fast-moving nature of start-ups.</div></li><li><div>
Skilled at building strong customer relationships through personalised service, whether by phone, email, chat, or direct customer-facing interactions.</div></li><li><div>
Experience using CRM systems and order management platforms.</div></li><li><div>
Excellent written and verbal English skills, with keen attention to grammar.</div></li><li><div>
An outgoing, confident personality with a knack for building rapport.</div></li><li><div>
Highly organised and detail-oriented, able to manage multiple tasks efficiently.</div></li><li><div>
Ability to combine excellent service with contributing to sales, upselling, and retention objectives.</div></li><li><div>
Flexibility to work weekends and varied shifts in a dynamic environment.</div></li><li><div>
Demonstrates a great sense of humor and a strong passion for natural products and all things pet-related.</div></li></ul><h2 class="jobSectionHeader"><b>
Additional Information</b></h2><p>
We&rsquo;re not just feeding pets &ndash; we&rsquo;re changing the way people care for them. At The Furchild, our work is driven by a shared love for animals and a commitment to making a real difference in their lives. When you join us, you&rsquo;re part of something bigger &ndash; a company that values innovation, customer satisfaction, and most importantly, the health of pets.</p><p><b>
Our Hiring Process</b></p><p>
We make the hiring process as straightforward as possible, with the following steps:</p><p>
1. Apply: Submit your application, and our team will review your profile.</p><p>
2. Initial Interview: If your qualifications align, we&rsquo;ll schedule an initial conversation with you.</p><p>
3. Hiring Manager Interview: Shortlisted candidates will meet with hiring managers.</p><p>
4. Assessment: Depending on the role, you may be invited for a case study, trial assignment, or coding session.</p><p>
5. Offer: Successful candidates will be contacted with an offer following the completion of the selection process.</p><p><b>
Ready to Join Us?</b></p><p>
If you&rsquo;re excited about making a difference in the lives of pets and being part of a fun, innovative company, we&rsquo;d love to hear from you!</p></div>

Fruitful Partners Ltd

A popular café and kiosk in Dubai is seeking a Barista & Customer Service Associate to join their dynamic team. This full-time role requires delivering excellent customer experiences, preparing beverages to high standards, and maintaining a welcoming atmosphere. Ideal candidates will have 1-2 years of experience in a hospitality setting and possess strong communication skills. The position emphasizes a friendly attitude and teamwork in a fast-paced environment.

Dubai Barista & Customer Service Associate (FOH)

CREDITCARE CREDIT MANAGEMENT LLC

<p><b>Company:</b> CreditCare Credit Management LLC &ndash; Dubai<br/><b>Salary:</b> Up to <b>AED 5000</b>(Depends on Experience)<br/><b>Benefits:</b> Visa, Medical, and other benefits as per UAE Labour Law</p><p><b>Job Description</b></p><p>CreditCare Credit Management LLC is looking for a <b>Female Customer Service Representative (CSR)</b> to join our team in Dubai. The ideal candidate will be responsible for handling customer inquiries, providing excellent support, and maintaining high levels of customer satisfaction.</p><p><b>Responsibilities</b></p><ul><li>Handle inbound and outbound customer calls professionally</li><li>Assist clients with queries, account details, and service information</li><li>Maintain accurate records of customer interactions</li><li>Provide timely solutions and escalate issues when necessary</li><li>Work collaboratively with the team to achieve departmental goals</li></ul><p><b>Requirements</b></p><ul><li>Female candidates only</li><li>3 years experience in Sales</li><li>Previous customer service experience preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and willingness to learn</li><li>Fluent in English; additional languages are a plus</li><li>Must be currently in the UAE</li></ul><p><b>Salary &amp; Benefits</b></p><ul><li>Salary up to <b>AED 5000</b> (based on experience)</li><li><b>Visa, Medical</b>, and other benefits provided as per <b>UAE Labour Law</b></li><li>Supportive and professional work environment</li></ul><p>Job Types: Full-time, Permanent, Contract, Fresher<br/>Contract length: 24 months</p><p>Pay: Up to AED5,000.00 per month</p>

Sales & Customer Service Associate (Female)

Al-Futtaim

Overview Of The Role <p>The Customer Service Associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies.</p> <p>You will be an integral part of the retail team, aiming to enhance customer satisfaction and increase sales revenues. Success in this position involves maintaining a positive shopping environment, understanding customer needs, and efficiently managing sales processes.</p> What You Will Do <ul> <li>Customer Service & Complaint Handling <ul> <li>Engage with customers to provide a high level of service and assist with their needs.</li> <li>Address basic customer complaints and escalate issues as needed.</li> </ul> </li> <li>Visual Merchandising & Store Maintenance <ul> <li>Ensure that the store is well-organized and adheres to company visual merchandising standards.</li> <li>Regularly clean and maintain the sales floor to create an inviting shopping environment.</li> </ul> </li> <li>Stock Management & Inventory <ul> <li>Actively participate in receiving new shipments and restocking the store.</li> <li>Help manage inventory and ensure the store is fully stocked.</li> </ul> </li> <li>Sales Support (Upselling & Cross-selling) <ul> <li>Recommend products to customers based on their needs, focusing on upselling and cross-selling.</li> <li>Stay updated on product information to make informed recommendations.</li> </ul> </li> <li>Cash Register Operation <ul> <li>Operate the cash register, process transactions, and follow company policies for handling payments.</li> <li>Ensure accurate cash handling and maintain a clean and organized checkout area.</li> </ul> </li> </ul> Required Skills To Be Successful <ul> <li>Strong verbal communication skills.</li> <li>Exceptional customer service skills.</li> <li>Attention to detail for maintaining store standards.</li> <li>Ability to engage in upselling and cross-selling.</li> </ul> What Qualifies You For The Role <ul> <li>Previous experience in customer-facing roles, with a focus on providing excellent service.</li> <li>Strong verbal communication and interpersonal skills to interact with customers effectively.</li> <li>Ability to maintain high store standards, both in terms of product organization and cleanliness.</li> <li>Experience in operating cash registers and following cash handling procedures.</li> </ul> <p>We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.</p> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p>

Customer Service Associate Retail M&S UAE

Explore 4167+ Customer service associate in Charge Jobs In Dubai this January. Find roles across top companies and apply now to boost your career.

4167 customer service associate jobs IN Charge Jobs In Dubai

Customer Service Associate

Customer Service Associate

Customer Service Associate

Dubai Barista & Customer Service Associate (FOH)

Sales & Customer Service Associate (Female)

Sales & Customer Service Associate (Female)

Customer Service Associate Retail M&S UAE