front office supervisor

sales manager

customer service representative (bahrain) Jobs in Bahrain

customer service representative (bahrain)

guest service agent (guest experience expert) Jobs in Bahrain

guest service agent (guest experience expert)

sales coordinator

customer service call center agent

Bespoke Professionals

<p>We are looking for friendly and professional Customer Service Agents to handle client queries for leading banks and telecom companies in Bahrain.</p><p><b>Responsibilities:</b></p><ul><li>Answer incoming calls and respond to customer emails.</li><li>Provide accurate information about products and services.</li><li>Resolve complaints and escalate issues when needed.</li><li>Update customer records in the system.</li><li>Promote company offerings when relevant.</li></ul><p><b>Requirements:</b></p><ul><li>Prior call center or customer service experience preferred.</li><li>Excellent communication in English and Arabic.</li><li>Patience and problem-solving skills.</li><li>Ability to work in shifts if required.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>What is your Notice Period ?</li><li>How old are you ?</li><li>Marital Status (Single, Married, Divorced or Widowed) ?</li><li>How many years of experience do you have in the industry you chose ? (very important)</li><li>What Industry are you interested in (like Hospital, Hotel, Construction, Bank etc)? (very important to answer)</li></ul>

Customer Service / Call Center Agent

Braxtone Group

<div>
 <ul>
  <li>
   BRIEF DESCRIPTIONOF JOB FUNCTION
   <br/>
   <br/>
  </li>
 </ul>
 The Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service.
 <br/>
 <br/>
 This role requires an individual who is self-motivatedwith high levelsof energy and drive. The Call
 <br/>
 <br/>
 Centre Agent must have strong communication skills with the ability to maintain good rapport on the phone.
 <br/>
 <br/>
 <ul>
  <li>
   DUTIES ACTUALLY PERFORMED BY THIS POSITION:
  </li>
  <li>
   Answer all calls within 2 rings
  </li>
  <li>
   Cordial and positive tone of voice in all calls
  </li>
  <li>
   Focus on needs of the customer and provide for their queries and requests
  </li>
  <li>
   Sell, up-sell and cross-sell different products and services to the customer
  </li>
  <li>
   Ensure the next steps and requirements are aligned and clarified with the customer before the end of the call
  </li>
  <li>
   Data entry
  </li>
  <li>
   Filing and documentation management
  </li>
  <li>
   Updating information and ensuring accuracy of data records
  </li>
  <li>
   ESSENTIAL QUALIFICATION REQUIRED (EDUCATION/ EXPERIENCE/ SKILLS)
  </li>
  <li>
   Minimum of high school certification
  </li>
  <li>
   Diploma and some form of work experience is preferred
  </li>
  <li>
   Strong communication skills
  </li>
  <li>
   Good selling skills
  </li>
  <li>
   Positive energy and teamwork ethos
  </li>
  <li>
   Excellent written and oral communication skills.
  </li>
  <li>
   Strong English language
  </li>
  <li>
   Good understanding of the services
  </li>
  <li>
   Be highly computer literate, particularly in Microsoft Office Products.
  </li>
  <li>
   Typical Working Conditions
   <br/>
   <br/>
  </li>
 </ul>
 Normal Working Hours40 hours a week
 <br/>
 <br/>
 Working Timing is rotating shift.
 <br/>
 <br/>
 Work may require occasional weekend and/or evening work
</div>


Customer Service Representative (Bahrain)

<figure class="table"><table><tbody><tr><td><p><strong>&nbsp;</strong></p><p><strong>1. BRIEF DESCRIPTIONOF JOB FUNCTION</strong></p><p>&nbsp;</p><p>The&nbsp;Call&nbsp;Centre&nbsp;Agent&nbsp;is&nbsp;responsible for&nbsp;incoming&nbsp;and&nbsp;outgoing&nbsp;calls.&nbsp;The&nbsp;role&nbsp;involves&nbsp;sales&nbsp;and customer service.</p><p>This&nbsp;role&nbsp;requires&nbsp;an&nbsp;individual&nbsp;who&nbsp;is&nbsp;self-motivatedwith&nbsp;high&nbsp;levelsof&nbsp;energy&nbsp;and&nbsp;drive.&nbsp;The&nbsp;Call</p><p>Centre&nbsp;Agent&nbsp;must&nbsp;have&nbsp;strong&nbsp;communication&nbsp;skills&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;maintain&nbsp;good&nbsp;rapport&nbsp;on the phone.</p><p>&nbsp;</p><p><strong>2. DUTIES ACTUALLY PERFORMED BY&nbsp;THIS&nbsp;POSITION:</strong></p><p>&nbsp;</p><ol><li>Answer all calls&nbsp;within 2 rings</li><li>&nbsp;Cordial and positive tone of&nbsp;voice in all&nbsp;calls</li><li>Focus on needs of&nbsp;the customer and provide for their&nbsp;queries and requests</li><li>Sell, up-sell and cross-sell different products and services&nbsp;to the customer</li><li>Ensure the next&nbsp;steps and requirements are aligned&nbsp;and clarified&nbsp;with the customer before the end of&nbsp;the call</li><li>Data entry</li><li>Filing&nbsp;and documentation&nbsp;management</li><li>Updating&nbsp;information and ensuring&nbsp;accuracy&nbsp;of&nbsp;data records</li></ol><p>&nbsp;</p><p>&nbsp;</p></td></tr><tr><td><p><strong>1. ESSENTIAL QUALIFICATION&nbsp;REQUIRED&nbsp;(EDUCATION/&nbsp;EXPERIENCE/ SKILLS)</strong></p><p>&nbsp;</p><ol><li>Minimum of&nbsp;high school certification</li><li>Diploma and some form&nbsp;of&nbsp;work experience is&nbsp;preferred</li><li>Strong communication skills</li><li>Good&nbsp;selling&nbsp;skills</li><li>Positive energy&nbsp;and&nbsp;teamwork ethos</li><li>Excellent written and oral communication skills.</li><li>Strong English language</li><li>Good&nbsp;understanding&nbsp;of&nbsp;the services</li><li>Be highly&nbsp;computer literate, particularly in Microsoft Office Products.</li></ol><p><strong>&nbsp;</strong></p><p>&nbsp;</p><p><strong>2. Typical Working Conditions</strong></p><p>&nbsp;</p><p>Normal Working&nbsp;Hours40 hours&nbsp;a&nbsp;week</p><p>Working&nbsp;Timing is rotating&nbsp;shift.</p><p>Work may&nbsp;require occasional weekend and/or evening work</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p></td></tr></tbody></table></figure>

Prime properties

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
 </p>
 <p>
  We suggest you enter details here.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
 </p>
 <p>
  This is a contract role for a Real Estate Agent. The role is located in Manama with a hybrid work arrangement, allowing some work from home. The Real Estate Agent will be responsible for conducting property viewings, handling sales transactions, negotiating deals, managing customer relationships, and providing clients with market advice and insights. Additionally, the agent will assist in listing properties and managing inquiries from potential buyers and tenants.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <p>
 </p>
 <ul>
  <li>
   Possess a valid Real Estate License
  </li>
  <li>
   Strong Customer Service skills
  </li>
  <li>
   Experience in Real Estate and Real Property transactions
  </li>
  <li>
   Proven Sales skills
  </li>
  <li>
   Excellent communication and negotiation skills
  </li>
  <li>
   Ability to work independently and in a team
  </li>
  <li>
   Familiarity with the local real estate market in Manama is a plus
  </li>
  <li>
   Bachelor's degree in a related field is beneficial
  </li>
 </ul>
</div>


Real Estate Agent

Air Arabia

<p></p><div><div><div><div><div><b>Date: </b>18 Aug 2025
</div></div></div></div><div><div><div><div><b>Company: </b>Air Arabia PJSC (G9)
</div></div></div></div><div><div><div><div><b>Location:
</b>Manama, AE
</div></div></div></div><div><div><div><div><b>Country: </b>AE
</div></div></div></div><div></div><div><div><div><div><div><div><div><div><b>Job Purpose</b></div>
</div><div><div>
To support the Contact Center section across the entire network by handling customers&rsquo; inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers&rsquo; experience ensuring productivity is in line with set measures and company&rsquo;s adopted policies and procedures.</div></div></div><div><div><div><b>
Key Result Responsibilities</b></div>
</div><div><div><ul><li>Handles customers&rsquo; enquiries, requests and complaints in a positive effective manner whilst ensuring company&rsquo;s branding and corporate image are reflected in a positive manner and as per approved quality standards.</li></ul>
<ul><li>Responds to customers&rsquo; incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.</li></ul>
<ul><li>Provides accurate information about the company&rsquo;s products and services; processes travel bookings, modifications and cancellations on reservations.</li></ul>
<ul><li>Handles customers&rsquo; complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.</li></ul>
<ul><li>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.</li></ul>
<ul><li>Promotes the company&rsquo;s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.</li></ul>
<ul><li>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.</li></ul>
<ul><li>Demonstrates thorough understanding of the Contact Center core activities &amp; functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.</li></ul>
<ul><li>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity.</li></ul>
<ul><li>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.</li></ul>
<ul><li>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</li></ul>
</div></div></div><div><div><div><b>Qualifications (Academic, training, languages)</b></div>
</div><div><ul><li>High School/Diploma or equivalent.</li>
<li>Capable of using technology systems and tools such as Microsoft Office.</li>
<li>Good in English &amp; Arabic Languages.</li>
</ul></div></div><div><div><div><b>Work Experience</b></div>
</div><div><ul><li>Previous call center experience is required for this role; additional experience in customer service will be considered an advantage</li>
<li>Capability of understanding market trends and channeling them leading to effective customer care solutions.</li>
<li>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</li>
<li>Capable of understanding customers&rsquo; problems and direct them in the right channel.</li>
<li>Ability to work for long hours and under pressure.</li>
<li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li>
<li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul></div></div></div></div></div></div></div></div><p></p>

Call Center Agent - Bahrain (Experienced)

Radisson Hotel Group

<div>
 <p>
  <strong>
   A stylish Bahrain hotel near the Manama business district
   <br/>
   <br/>
  </strong>
 </p>
 <p>
  Feel the difference at The Diplomat Radisson Blu Hotel, Residence &amp; Spa, Manama, located near Bahrain International Airport (BAH). Our hotel offers convenient access to the bustling Financial Harbor as well as the city's vibrant commercial and banking district.
  <br/>
  <br/>
 </p>
 <p>
  With a selection of 245 stylish rooms and suites plus 121 meticulously designed apartments, we offer a range of luxurious accommodations that combine modern amenities with cutting-edge technology. Experience the perfect fusion of comfort, style, and exceptional services.
  <br/>
  <br/>
 </p>
 <p>
  Indulge in a selection of delicious dishes at our diverse on-site restaurants. Maintain your fitness routine at our well-equipped fitness center, or unwind and rejuvenate with a pampering massage, invigorating facial, or treatment at our spa.
  <br/>
  <br/>
  <br/>
  <br/>
 </p>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <p>
  Are you passionate and driven enough to fill our house? We&rsquo;ve got first class rooms &hellip; your challenge is to fill them. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
  <br/>
  <br/>
 </p>
 <p>
  Our Reservations Team are natural organizers, sales driven with finicky attention to detail and totally tuning into guests needs. They are first class and strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
  <br/>
  <br/>
 </p>
 <p>
  As Reservations Agent, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
  <br/>
  <br/>
  <br/>
  <br/>
  Interested then why not say Yes I Can! as we are looking for passionate people just like you!
  <br/>
  <br/>
  <br/>
  <br/>
  <strong>
   <u>
    Key Responsibilities of the Reservations Agent:
    <br/>
    <br/>
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Supports the smooth running of the reservations department, where all aspects of the guest journey and experience are delivered to the highest level
  </li>
  <li>
   Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
  </li>
  <li>
   Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
  </li>
  <li>
   Delivers on departmental plans and objectives, where hotel initiatives &amp; targets are achieved
  </li>
  <li>
   Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
  </li>
  <li>
   Builds and maintains effective working relationships whilst promoting the company culture and values.
  </li>
  <li>
   Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
  </li>
 </ul>
 <p>
  <br/>
  <br/>
  <strong>
   <u>
    Requirements of the Reservations Agent:
    <br/>
    <br/>
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Experience in reservations beneficial but not essential
  </li>
  <li>
   Hands-on approach with a can-do work style
  </li>
  <li>
   Commitment to delivering exceptional guest service with a passion for the hospitality industry
  </li>
  <li>
   Ability to find creative solutions taking ownership for duties and tasks assigned
  </li>
  <li>
   Personal integrity, with the ability to work in an environment that demands excellence
  </li>
  <li>
   Experience of working with IT systems on various platforms
  </li>
  <li>
   Strong communication skills
  </li>
  <li>
   Arabic Speaking is a must
  </li>
 </ul>
</div>


Reservation Agent

<div><b>Company Description</b><p><b><br>
A stylish Bahrain hotel near the Manama business district</b></p><p>
Feel the difference at The Diplomat Radisson Blu Hotel, Residence &amp; Spa, Manama, located near Bahrain International Airport (BAH). Our hotel offers convenient access to the bustling Financial Harbor as well as the city's vibrant commercial and banking district.</p><p>
With a selection of 245 stylish rooms and suites plus 121 meticulously designed apartments, we offer a range of luxurious accommodations that combine modern amenities with cutting-edge technology. Experience the perfect fusion of comfort, style, and exceptional services.</p><p>
Indulge in a selection of delicious dishes at our diverse on-site restaurants. Maintain your fitness routine at our well-equipped fitness center, or unwind and rejuvenate with a pampering massage, invigorating facial, or treatment at our spa.</p><b><br>
Job Description</b><p><br>
Are you passionate and driven enough to fill our house? We&rsquo;ve got first class rooms &hellip; your challenge is to fill them. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!</p><p>
Our Reservations Team are natural organizers, sales driven with finicky attention to detail and totally tuning into guests needs. They are first class and strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.</p><p>
As Reservations Agent, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!<br>
<br>
Interested then why not say Yes I Can! as we are looking for passionate people just like you!<br>
<br>
<b>Key Responsibilities of the Reservations Agent:</b></p><ul><li>
Supports the smooth running of the reservations department, where all aspects of the guest journey and experience are delivered to the highest level</li><li>
Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution</li><li>
Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner</li><li>
Delivers on departmental plans and objectives, where hotel initiatives &amp; targets are achieved</li><li>
Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained</li><li>
Builds and maintains effective working relationships whilst promoting the company culture and values.</li><li>
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required</li></ul><p><br>
<b>
Requirements of the Reservations Agent:</b></p><ul><li>
Experience in reservations beneficial but not essential</li><li>
Hands-on approach with a can-do work style</li><li>
Commitment to delivering exceptional guest service with a passion for the hospitality industry</li><li>
Ability to find creative solutions taking ownership for duties and tasks assigned</li><li>
Personal integrity, with the ability to work in an environment that demands excellence</li><li>
Experience of working with IT systems on various platforms</li><li>
Strong communication skills</li><li>
Arabic Speaking is a must</li></ul></div>

Explore 391+ Customer service call center agent in Bahrain this September. Find roles across top companies and apply now to boost your career.

391 customer service call center agent jobs IN Bahrain

Customer Service / Call Center Agent

Customer Service Representative (Bahrain)

Customer Service Representative (Bahrain)

Real Estate Agent

Call Center Agent - Bahrain (Experienced)

Reservation Agent

Reservation Agent