call center manager

f&b outlet supervisor

f&b supervisor

front desk agent

front desk receptionist

front office supervisor

Marriott International

<div>Additional Information 
Job Number25191526 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. 
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
#LI-NS1</div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Front Office Supervisor

resturants

Experienced head waiter/ Supervisor needed to lead front-of-house operations in a fine-dine restaurant. Responsible for ensuring exceptional customer service, coordinating with kitchen team, and maintaining dining area standards. Strong leadership, communication, and hospitality experience required.Job Type: Full-time

Head waiter/Restuarant supervisor

<div>Additional Information 
Job Number25191739 
Job CategoryManagement Development Programs/Interns 
LocationThe Westin City Centre Bahrain, Sheikh Khalifa Bin Salman Highway, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you&#65533;ll be better prepared to pursue opportunities post graduation. Here&#65533;s to exploring, kickstarting your dream career, and joining us on your journey!<div> 
</div>To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!<div> 
</div>Marriott International is the world&#65533;s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?<div> 
</div>marriotthotelinternship<div> 
</div></div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</div></div>

Front Office Intern

Propel Consult

The Waitress Supervisor oversees the front-of-house service team in a Moroccan dining environment, ensuring authentic hospitality, smooth service flow, and an exceptional guest experience. This role requires strong leadership, cultural awareness of Moroccan dining traditions, and the ability to maintain high service standards.Key ResponsibilitiesService &amp; Operations<ul><li>Supervise the daily operations of the service team to ensure efficient and timely service.</li><li>Maintain and uphold the traditional Moroccan hospitality experience throughout the guest journey.</li><li>Ensure proper presentation and service of Moroccan dishes, teas, and beverages according to restaurant standards.</li><li>Coordinate with the kitchen to ensure accurate and timely food delivery.</li><li>Monitor cleanliness and ambiance of the dining area, ensuring it reflects Moroccan cultural aesthetics.</li><li>Assist in managing reservations, seating arrangements, and guest flow during peak hours.</li><li>Handle guest enquiries and complaints professionally to ensure satisfaction.</li></ul>Team Leadership<ul><li>Lead, motivate, and support waitresses and service staff.</li><li>Train team members on service standards, menu knowledge, traditional Moroccan service customs, and upselling techniques.</li><li>Conduct daily briefings to communicate menu updates, special dishes, promotions, and service expectations.</li><li>Support onboarding of new staff and ensure they are aligned with the restaurant&rsquo;s service culture.</li></ul>Quality &amp; Standards<ul><li>Ensure all staff follow grooming, uniform, and hygiene guidelines.</li><li>Maintain compliance with food safety and sanitation standards.</li><li>Monitor service quality and take corrective actions where needed.</li><li>Ensure proper setup of tables according to Moroccan dining traditions and outlet standards.</li></ul>Administration<ul><li>Assist with scheduling, attendance monitoring, and shift planning.</li><li>Report any maintenance, equipment, or operational issues to management.</li><li>Support inventory checks of service items (cutlery, glassware, crockery, linens).</li><li>Help prepare performance evaluations for service staff.</li></ul>Qualifications &amp; Skills<ul><li>Previous experience as a Supervisor or Senior Waitress in a high-end restaurant (Moroccan or Middle Eastern cuisine preferred).</li><li>Strong leadership and communication skills.</li><li>Knowledge of Moroccan cuisine, tea service, and dining traditions is an advantage.</li><li>Ability to thrive in a fast-paced environment.</li><li>Excellent guest service and problem-solving abilities.</li><li>Fluent in English; Arabic or French is a plus.</li></ul>Job Types: Full-time, PermanentPay: Up to BD600.000 per month

Waitress Supervisor

VGA Holdings

Job Summary: The Receptionist serves as the first point of contact for students, parents, visitors, and staff. This role ensures smooth front-office operations, provides administrative support, and maintains a welcoming and professional environment at the academy.Key Responsibilities:Front Desk Management:<ul><li>Greet students, parents, and visitors warmly and professionally.</li><li>Answer and route incoming calls, emails, and inquiries promptly.</li><li>Maintain visitor logs and issue visitor passes as needed.</li></ul>Administrative Support:<ul><li>Handle student registrations, enrollment procedures, and attendance records.</li><li>Maintain and update student and staff records accurately.</li><li>Assist in scheduling appointments, meetings, and events.</li></ul>Communication &amp; Coordination:<ul><li>Act as a liaison between students, parents, teachers, and administration.</li><li>Distribute internal communications, notices, and announcements.</li><li>Respond to queries and provide information about academy programs, schedules, and policies.</li></ul>Office Management:<ul><li>Keep the reception area tidy, organized, and welcoming.</li><li>Manage office supplies and place orders when necessary.</li><li>Support other administrative tasks as assigned by the management.</li></ul>Qualifications &amp; Skills:<ul><li>High school diploma or equivalent; further education in administration or related fields is a plus.</li><li>Proven experience as a receptionist, front desk representative, or administrative assistant is preferred.</li><li>Excellent communication, interpersonal, and organizational skills.</li><li>Proficiency in MS Office (Word, Excel, Outlook) and basic office equipment.</li><li>Professional demeanor, punctual, and ability to handle multiple tasks efficiently.</li><li>Friendly, approachable, and able to maintain confidentiality.</li></ul>Must be able to join immediately**If interested, kindly share your CV via email infor@vgaholdings.com or via WhatsApp message +973 66621566 (No calls)Job Types: Full-time, Permanent

Receptionists - Bahraini (Female)

Projects Access and Scaffolding

Arabic Female Front Office Receptionist:Are you a warm, engaging, and highly organized individual with a passion for delivering exceptional guest experiences? Our luxurious 5-star resort is seeking a talented and charming Arabic Female Front Office Receptionist to join our esteemed team.As the first point of contact for our discerning guests, you will play a pivotal role in creating a lasting positive impression. We are looking for someone with an impeccable eye for detail, a proactive approach, and a genuine desire to exceed guest expectations.Key Requirements:<ul><li>Native Arabic speaker with excellent proficiency in English (both written and spoken).</li><li>Proven experience as a Front Office Receptionist in a 4 or 5-star hotel or resort environment.</li><li>Demonstrable knowledge and hands-on experience with Opera PMS software is essential.</li><li>Exceptional communication and interpersonal skills, with the ability to connect genuinely with guests from diverse backgrounds.</li><li>A gracious, professional, and friendly demeanor at all times.</li><li>Strong organizational skills and the ability to multitask effectively in a fast-paced environment.</li><li>Proficiency in handling guest inquiries, reservations, check-ins, and check-outs efficiently and accurately.</li><li>A problem-solving attitude with the ability to anticipate guest needs and resolve issues promptly and courteously.</li><li>Immaculate personal presentation.</li><li>Flexibility to work various shifts, including evenings, weekends, and holidays.</li></ul>If you are a dedicated professional who thrives in a luxurious environment and is committed to providing unparalleled hospitality, we invite you to apply. Join us and be a part of a team that creates unforgettable memories for our guests.Job Type: Full-time

Arabic Female Front Office Receptionist

Ramada by Wyndham Manama City Centre

<div><ul><li>Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, and fax or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications.</li><li>
Tracks future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy. Additional duties may include preparing the list of expected arrivals for the front office, assisting in preregistration activities when appropriate, and processing advance reservation deposits.</li><li>
Know the type of rooms the hotel has as well as their location and layout. Knows of all hotel packages plans-meaning status, rates, and benefits. Update availability of all distribution channels like GDS, OTA and Web booking systems.</li></ul>
<div><h2 class="jobSectionHeader">Experience Needed</h2><h1 class="jobSectionHeader">
Main tasks</h1><ul><li>
Processes reservations by mail, telephone, fax or central reservation systems referral.</li><li>
Processes reservations from the sales office, other hotel departments, and travel agents.</li><li>
Knows the type of rooms available as well as their location and layout. Knows the selling status, rates, and benefits of all packages plans.</li><li>
Knows the credit policy of the hotel and how to code each reservation.</li><li>
Creates and maintains reservation records by date of arrival and alphabetical listing.</li><li>
Determines room rates based on the selling tactics of the hotel.</li><li>
Prepares letters of confirmation.</li><li>
Communicates reservation information to the front desk.</li><li>
Processes cancellations and modifications and promptly relays this information to the front desk.</li><li>
Understands the hotel's policy on guaranteed reservations and no-shows. Processes advance deposits on reservations.</li><li>
Tracks future room availabilities on the basis of reservations. Helps develop room revenue and occupancy forecasts.</li><li>
Prepares expected arrival list for front office use.</li><li>
Assists in preregistration activities when appropriate. Monitors advances deposit requirements.</li><li>
Handles daily correspondence. Responds to inquiries and makes reservations as needed.</li><li>
Makes sure that files are kept up to date.</li><li>
Maintains a clean and neat appearance and work area at all times.</li><li>
Promotes goodwill by beings courteous, friendly, and helpful to guests, managers, and fellow employees.</li><li>
Walk around with the client and ensuring that they secure whatever services they are in need of.</li><li>
Getting information about areas of interest in order to target more clients in particular seasons.</li><li>
Making arrangements for clients travel programs.</li><li>
To be aware of all front office procedures and assist with reception duties when required.</li><li>
To be fully aware of and adhere to health and safety, fire and bomb threat procedures.</li><li>
Willing to undertake any reasonable request made by management in any other areas of the house.</li><li>
Open and close the availability as and when required of hotel in all the GDS channels, IDS channels and on the hotel website.</li><li>
Assisting in configuring rates on the hotels property management system.</li><li>
Use proper etiquette at all times when communicating with guests and associates.</li><li>
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.</li><li>
Maintain and market promotions and guest programs.</li><li>
Maintain a clean work area</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Soft skills</h3>
Time Management, Effective Communication, Detail Oriented<h3 class="jobSectionHeader">
Customer service</h3>
Customer Service</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Accountability, Inclusive, Care, Fun</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Staff accommodation, Staff transportation, Incentive plans, Learning &amp; development programmes, Career development, Length of service benefits</div></div>

Guest Relation Officer

Explore 312+ Front office supervisor in Bahrain this December. Find roles across top companies and apply now to boost your career.