customer service executive Jobs in Al Khobar

customer service executive

front desk manager

receptionist & office executive Jobs in Al Khobar

receptionist & office executive

customer service cus receptionist

STFS GROUP

<p><b>Job Description &ndash; Customer Service / Receptionist (Saudi National)</b></p><p><b>Industry:</b> Automotive<br/><b>Position:</b> Customer Service Executive / Receptionist<br/><b>Nationality Required:</b> Saudi National<br/><b>Location:</b> Alkobar</p><p><b>Department:</b> Customer Care / Front Office</p><p><b>Position Overview:</b></p><p>We are seeking a friendly, professional, and customer-focused <b>Saudi National</b> to join our automotive team as a <b>Customer Service / Receptionist</b>. The ideal candidate will be the first point of contact for customers, ensuring smooth communication, professional greetings, and efficient support throughout their visit or inquiry.</p><p><b>Key Responsibilities:</b></p><p><b>Front Desk &amp; Customer Handling</b></p><ul><li>Greet customers warmly and assist them with inquiries.</li><li>Manage customer check-ins for service appointments.</li><li>Direct visitors to the appropriate department (Service, Sales, Spare Parts, etc.).</li><li>Answer incoming calls and transfer them to the relevant staff members.</li></ul><p><b>Customer Service Support</b></p><ul><li>Maintain customer records and update appointment schedules.</li><li>Coordinate with the service team regarding customer vehicle status.</li><li>Provide accurate information about services, promotions, and timelines.</li><li>Handle customer complaints professionally and escalate when necessary.</li></ul><p><b>Administrative Tasks</b></p><ul><li>Manage daily front desk operations efficiently.</li><li>Maintain a clean and welcoming reception area.</li><li>Assist with preparing basic reports, logs, and customer feedback forms.</li><li>Organize documents such as invoices, job cards, and delivery notes.</li></ul><p><b>Skills &amp; Qualifications:</b></p><ul><li><b>Saudi National (mandatory).</b></li><li>Prior experience in customer service, reception, or automotive industry is an advantage.</li><li>Excellent communication skills in Arabic (English is a plus).</li><li>Professional appearance, positive attitude, and strong customer-handling ability.</li><li>Able to multitask and work in a fast-paced automotive environment.</li><li>Basic computer skills (MS Office, CRM systems).</li></ul><p>Job Type: Full-time</p>

Customer service cus receptionist

Bayut KSA - بيوت السعودية

<div>
 <p>
  <strong>
   Bayut
  </strong>
  is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 </p>
 <p>
  As a Receptionist &amp; Office Executive, you will be the first point of contact for the company, and you will provide administrative support across the organization. You will handle the flow of people through the business and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and promptly. You will also be responsible for handling the Internal communications.
 </p>
 <p>
  <strong>
   Reception Management:
  </strong>
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain the reception area to ensure that it is clean and tidy and kept up to a professional standard;
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Answer and transfer calls/messages in a timely and professional manner;
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Meet &amp; greet external visitors in a professional and polite manner;
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Responsible for the distribution of office post &amp; courier deliveries;
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Schedule courier collections and deliveries;
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Report any maintenance issues to the concerned department;
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage the cover for both receptions.
 </p>
 <p>
  <strong>
   Administration:
  </strong>
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Responsible for office sundry replenishment, inc. stationery, refreshments, and other items;
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage &amp; implement the internal event calendar, from small initiatives to engagement activities;
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Update the Caf&eacute; monitor with useful information;
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage meeting room booking system, including upkeep of meeting rooms;
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform administration duties, as and when requested by various departments.
 </p>
 <p>
  &nbsp;
  <strong>
   Other:
  </strong>
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage the internal HR communications for Instagram, Slack and other social media platforms as requested;
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support with HR projects and ad hoc requests.
  <br/>
  <br/>
 </p>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Minimum of secondary education.
 </p>
 <p>
  <strong>
   Experience
  </strong>
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Minimum one year experience in a similar field.
 </p>
 <p>
  <strong>
   Knowledge
  </strong>
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficient in MS Office.
 </p>
 <p>
  <strong>
   Skills
  </strong>
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good oral and written communication skills;
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to establish and maintain effective working relationships with people at all levels;
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent coordination and organization skills;
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to prioritize work requirements;
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong internet research and social media skills.
 </p>
 <p>
  <strong>
   Traits
  </strong>
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Professional attitude and appearance;
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Friendly and well-spoken;
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Customer service attitude;
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A can-do and flexible approach;
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Can perform under pressure and operate in a fast-paced environment;
 </p>
 <p>
  ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong collaborative skills.
  <br/>
  <br/>
 </p>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High-performing and fast-paced work environment
  </li>
  <li>
   Comprehensive Health Insurance
  </li>
  <li>
   Rewards and recognition
  </li>
  <li>
   Learning &amp; Development
   <br/>
   <br/>
   Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
  </li>
 </ul>
 <p>
  #KSABayut
 </p>
</div>


Receptionist & Office Executive

Rashed Al Rashed & Sons Group

<div><div><div><div><div><div><h4 class="jobSectionHeader"><b>Job Description</b></h4>
<p></p><div><p><b>Responsibility</b></p>
<div>
<ul><li>Type and proof-read letters, memoranda, reports, tabulations and statistical data from drafts.</li></ul></div><br>
<p></p>
<div>
<ul><li>Receive incoming and outgoing mail and route them to the concerned personnel.</li></ul></div><br>
<p></p>
<div>
<ul><li>Maintain up-to-date files, records and manuals.</li></ul></div><br>
<p></p>
<div>
<ul><li>Serve as the office receptionist and answer telephone calls.</li></ul></div><br>
<p></p>
<div>
<ul><li>Work on personal computers and be familiar with computer applications such as, but not limited to, Windows, Word Processors and Spreadsheets.</li></ul></div><br>
<p></p>
<p><b>
Qualification</b></p><br>
<p></p>
<div>
<ul><li>Have four (4) years College Degree Education.</li></ul></div><br>
<p></p>
<div>
<ul><li>Have five (5) years proven experience in performing a variety of finished clerical WORK and knowledge for normal business practices.</li></ul></div><br>
<p></p>
<div>
<ul><li>Have good command of spoken English and have the ability to write good English in order to draft grammatically correct reports and correspondence independently.</li></ul></div><br>
<p></p>
<div>
<ul><li>Have the ability to type at a high rate and understand and be able to work on personal computers and shall be proficient in computer applications such as Windows and Microsoft Office.</li></ul></div></div><br>
<p></p>
<h4 class="jobSectionHeader"><b>Skills</b></h4>
<p></p><div><p><b>Qualification</b></p><br>
<p></p>
<div>
<ul><li>Have four (4) years College Degree Education.</li></ul></div><br>
<p></p>
<div>
<ul><li>Have five (5) years proven experience in performing a variety of finished clerical WORK and knowledge for normal business practices.</li></ul></div><br>
<p></p>
<div>
<ul><li>Have good command of spoken English and have the ability to write good English in order to draft grammatically correct reports and correspondence independently.</li></ul></div><br>
<p></p>
<div>
<ul><li>Have the ability to type at a high rate and understand and be able to work on personal computers and shall be proficient in computer applications such as Windows and Microsoft Office.</li></ul></div></div><br>
<p></p>
</div><p></p><div><div><h4 class="jobSectionHeader"><b>Job Details</b></h4>
<div><div>Job Location</div>
<div>Dammam, Saudi Arabia</div>
</div><div><div>Business Sector</div>
<div>Technical Maintenance &amp; Support</div>
</div><div><div>Company Type</div>
<div>Employer (Private Sector)</div>
</div><div><div>Functional Area</div>
<div>Maintenance, Repair &amp; Technical Services</div>
</div></div><div><h4 class="jobSectionHeader"><b>Preferred Candidate</b></h4>
<div><div>Career Level</div>
<div>Senior / Lead</div>
</div></div></div></div><p></p><div><div><div><h3 class="jobSectionHeader"><b>AlRashed Group</b></h3>
 <div></div><div><div><div>Khobar, Saudi Arabia</div>
 </div><div></div><div><div>500 employees or more</div>
 </div><div></div><div><div>+123.1.234.567</div></div></div></div></div></div></div></div></div></div><p></p>

Field Clerk

Matar Al Baqmi Holding Company

<div><h3 class="jobSectionHeader"><b>Job Role / Purpose</b></h3><p>
The <b>Customer Service Executive</b> will support the Sales Team in executing strategies to improve customer satisfaction, streamline service processes, and drive customer loyalty for the Salama Automotive product portfolio.</p><p>
The role focuses on managing customer interactions, building and maintaining strong customer relationships, and addressing customer inquiries and complaints to ensure seamless operations and positive customer experiences. The position requires active engagement in customer support, service process management, and collaboration with the sales team to contribute to the company&rsquo;s overall growth and customer retention objectives.</p><p>
The ideal candidate should have a solid understanding of customer service principles, strong communication and problem-solving skills in both Arabic and English, and prior experience in customer service or support roles. A proactive approach in managing customer queries and supporting strategic goals set by the Line Manager is essential.</p><p></p><h3 class="jobSectionHeader"><b>
Key Accountabilities</b></h3><p></p><ul>
<li>
Handle customer inquiries promptly and professionally, providing accurate product and service information.</li>
<li>Provide and support MTO &amp; MTS process orders and ensure timely delivery. Coordinate with Operations team for order status.</li>
<li>Address complaints and escalate unresolved issues; provide compensation solutions where applicable</li>
<li>Support trade loyalty programs and track customer engagement.</li>
<li>Conduct regular customer satisfaction surveys and analyze feedback.</li>
<li>Communicate pricing updates and ensure customers are informed promptly.</li>
<li>Monitor overdue payments and follow up with customers for resolution.</li>
<li>Coordinate and drive Sales Blitz initiatives and Workshop Endorsement Programs to boost sales.</li>
<li>Assist in identifying and supporting efforts to acquire new customers.</li>
<li>Maintain and update the customer database regularly.</li>
<li>Stay updated on product offerings and provide insights to customers.</li>
</ul><p><b>
Requirements</b></p><p><b>
Qualifications &amp; Experience:</b></p><ul>
<li>
Minimum Qualifications: Graduate/Postgraduate in Sales, Business Management, or related field
</li><li>Minimum Experience: 3 years in sales and customer service functions
</li><li>Proven experience in sales, customer service, and customer relationship management
</li></ul><p><b>Skills &amp; Functional Knowledge:</b></p><ul>
<li>
Excellent communication, negotiation, and presentation skills in Arabic and English
</li><li>Proficiency in Microsoft Office Suite and CRM software
</li><li>Problem-solving and critical thinking
</li><li>Customer and market segmentation
</li><li>Sales and commercial awareness
</li><li>Competitor analysis, lead generation, and prospecting
</li><li>Data collection and analysis
</li><li>Customer service orientation, project coordination, time management, and prioritization
</li></ul><p><b>Job-Specific Competencies:</b></p><ul>
<li>
Lead generation and converting prospects into sales opportunities
</li><li>Collaboration and teamwork in a cross-functional environment
</li><li>Result-oriented and proactive approach to achieving targets
</li><li>Analytical skills for data and market research
</li><li>Understanding of sales and marketing principles and execution of campaigns
</li><li>Attention to detail and accuracy in reporting and data management
</li></ul><p><b>Management Competencies:</b></p><ul>
<li>
Customer and team focused
</li><li>Appreciation of cultural diversity
</li><li>Effective communication and engagement
</li><li>Operational planning and support
</li><li>Problem-solving, teamwork, and collaboration</li></ul></div>

Customer Service Executive

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25201736<br>
<b>Job Category</b>Sales &amp; Marketing<br>
<b>Location</b>Residence Inn by Marriott Dammam, Prince Muhammed Bin Fahd Rd, Dammam, Saudi Arabia, Saudi Arabia, 32415<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p><p><br>
</p><ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</li></ul>
<p>OR</p>
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Building Successful Relationships that Generate Sales Opportunities</b></p>
<ul><li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li></ul>
<ul><li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li></ul>
<ul><li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li></ul>
<ul><li>Manages and develops relationships with key internal and external stakeholders.</li></ul>
<ul><li>Provides accurate, complete and effective turnover to Event Management.</li></ul><p><br>
</p><p><b>Managing Sales Activities</b></p>
<ul><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul><p><br>
</p><p><b>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue</b></p>
<ul><li>Identifies new business to achieve personal and location revenue goals.</li></ul>
<ul><li>Understands the overall market - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li></ul>
<ul><li>Closes the best opportunities for the location based on market conditions and location needs.</li></ul>
<ul><li>Gains understanding of the location&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li></ul><p><br>
</p><p><b>Providing Exceptional Customer Service</b></p>
<ul><li>Supports the company&rsquo;s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li></ul>
<ul><li>Services our customers in order to grow share of the account.</li></ul>
<ul><li>Executes and supports the company&rsquo;s customer service standards.</li></ul>
<ul><li>Provides excellent customer service consistent with the daily service basics of the company.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Sales Manager

Fantastic Hosting

<div>
 <strong>
  Company Description
  <br/>
 </strong>
 <p>
  Fantastic Hosting, a Saudi company registered with the Ministry of Commerce, specializes in hosting services, domain registration, and website design and programming for clients worldwide. Our innovative and flexible solutions cater to business owners and individuals seeking new websites, ensuring they meet specific needs. At Fantastic Hosting, we employ the strictest procedures and the latest technologies to deliver outstanding service and high performance. By investing in modern Internet technologies, we aim to exceed customer expectations and achieve optimal market satisfaction.
  <br/>
 </p>
 <strong>
  Role Description
  <br/>
 </strong>
 <p>
  This is a full-time, on-site role for a Sales and Marketing Specialist located in Al Huf&umacr;f. Responsibilities include crafting and implementing marketing strategies, managing customer relationships, providing exceptional customer service, and identifying potential sales opportunities. The role also involves conducting sales training, managing sales activities, and achieving business growth targets while enhancing customer satisfaction.
  <br/>
 </p>
 <strong>
  Qualifications
  <br/>
 </strong>
 <ul>
  <li>
   Strong Communication and Customer Service skills to engage effectively with clients and address their needs.
  </li>
  <li>
   Sales and Sales Management experience, with a proven ability to achieve targets and oversee sales activities.
  </li>
  <li>
   Capability to train and support team members in sales strategies and customer interaction.
  </li>
  <li>
   Proficient in market analysis, goal setting, and formulating strategies to drive growth.
  </li>
  <li>
   Knowledge of online hosting services, domain registration, or website development will be advantageous.
  </li>
  <li>
   Possess a Bachelor's degree in Marketing, Business Administration, or a related field.
  </li>
  <li>
   Self-driven with the ability
  </li>
 </ul>
</div>


Sales And Marketing Specialist

Halliburton

<div><p>We are looking for the right people &mdash; people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world&rsquo;s largest providers of products and services to the global energy industry.</p><div><div><div><h2 class="jobSectionHeader"><b>
Job Duties</b></h2></div><div><p>
Under broad direction,the sucassful candidates will:</p><ul><li>
performs some of the functions of a PDC or Service Coordinator (in addition to responsibilities as a Service Specialist for the Surface Well Testing product service line) on a location or project of insufficient size to warrant a full-time PDC or Service Coordinator.</li><li>
Interacts with customers and supervises the activities of completions service and/or shop personnel to exceed customer requirements.</li><li>
May oversee the activities of more than one Product PSL. Job emphasis is on personnel development, operational excellence and customer satisfaction for long-term growth and profitability of incumbent's area of responsibility (geographic area or a project).</li><li>
May provide facilities management.</li><li>
Ensures that all activities are performed in compliance with HMS processes.</li><li>
Ensures that customer satisfaction and job performance data is gathered.</li><li>
Contacts customer for performance follow-up and to plan future work.</li><li>
Mentors and assesses Surface Well Test Service Specialists, Service Operators and Operator Assistants.</li><li>
Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or operations. Consequences of error are easily measured and can be confined.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><p>
Skills are typically acquired through completion of high school or similar education and 2 years of experience as a Service Specialist III &ndash; Surface Well Testing. Promotes safety awareness and environmental consciousness and ensures compliance with all applicable Health, Safety, Environment (HSE) procedures and regulations in his/her area of responsibility. Promotes and takes an active part in the quality improvement process. Minimum of 2 years of experience as a Service Specialist III- Surface Well Testing and management experience. Completion of an undergraduate degree preferred.</p></div></div></div><p><b>
Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation</b>.</p><p></p><p><b><br>
Location</b></p><p>
Jubail Highway Abu Hadria Exit, Al-Khobar, Al Khobar, 31952, Saudi Arabia</p><p></p><p><b><br>
Job Details</b></p><p><b>
Requisition Number:</b> 204704
<br>
<b>Experience Level: </b>Entry-Level<br>
<b>Job Family:</b> Operations<br>
<b>Product Service Line: </b>Testing and Subsea
<br>
<b>Full Time / Part Time: </b>Full Time</p><p><b>
Additional Locations for this position:</b></p><p></p><p><b><br>
Compensation Information</b><br>
Compensation is competitive and commensurate with experience.</p></div>

Service Leader-Surface Well Testing

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