fruit & vegetable picker (zagre, croatia)

arabic-speaking government & sovereign affairs advisor (usd200k)

call center agent Jobs in Charge Jobs In Charge Jobs In Charge Jobs In Charge Jobs In Charge Jobs In Kuwait

call center agent

general support expert Jobs in Charge Jobs In Charge Jobs In Charge Jobs In Charge Jobs In Charge Jobs In Kuwait

general support expert

quality controller Jobs in Charge Jobs In Charge Jobs In Charge Jobs In Charge Jobs In Charge Jobs In Kuwait

quality controller

sales engineer Jobs in Charge Jobs In Charge Jobs In Charge Jobs In Charge Jobs In Charge Jobs In Kuwait

sales engineer

billing executive Jobs in Charge Jobs In Charge Jobs In Charge Jobs In Charge Jobs In Charge Jobs In Kuwait

billing executive

customer service evaluator

SISA

Exciting Opportunity: Part-time Customer Service Evaluator in KuwaitWe are an international market research and customer experience consultancy, hiring part-time evaluators to assess service quality across venues in KuwaitWhat you will do<ul><li>Visit assigned locations as a normal customer and observe service quality.</li><li>Complete short assignments (typically around 1 hour, depending on the venue).</li><li>Submit a clear online report after the visit.</li></ul>Requirements<ul><li>Strong observation skills and attention to detail.</li><li>Good English writing and communication (Arabic is a plus in Arabic-speaking markets).</li><li>Ability to follow instructions and submit reports on time.</li></ul>What you get<ul><li>Flexible part-time work (assignment-based).</li><li>Compensation per completed assignment (varies by location and task type).</li><li>Opportunity to work with a professional regional consultancy.</li></ul>How to applyRegister on our website: https://www.my.sisadubai.com/new-user-reg.html (Complete your profile fully to be eligible for assignments.)Please note: This is a part-time role. We do not provide visas, transportation or medical insurance.Job Type: Part-timePay: KD5.000 - KD20.000 per dayExpected hours: 1 &ndash; 5 per weekLicense/Certification:<ul><li>driving license and car (Required)</li></ul>

Customer Service Evaluator

<div>
 The Customer Engagement Coordinator is responsible for acting as the customer point-of-contact for Product Line operations, providing superior levels of support throughout the service delivery process, driving contract revenue, profitability and receivable management. The Customer Engagement Coordinator establishes and maintains a professional relationship with the customer, and maximizes knowledge of the customer to enhance value of contract for both SLB and the Customer. They ensure the services delivered to the customer comply with contractual agreements and meet customer objectives and performance metrics. This person drives the adoption of effective technological solutions to the customer needs and challenges The Customer Engagement Coordinator coordinates the communication channels and activities between the customer and the service delivery team, and is responsible for the COSD (i.e. resource consumption.)
 
 
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 Capture/update customer activity for service delivery visibility in the business systems.
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 Capture and communicate internally significant customer intelligence.
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 Capture and confirm job-specific requirements.
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 As a member of the Account Team, identify and capture both PL &amp; cross-PL sales leads outside existing contract terms, and contribute to the Account Plan.
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 Compile and review cost estimates for consolidation with the technical proposal.
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 Assess job risks during analysis of customer job requirements.
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 Participate in brief and debrief sessions with the PSD team as required to ensure that customer objectives are clearly understood.
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 Communicate recommendations and actions to the customer to mitigate unplanned events.
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 Ensure that job deliverables are accurate and delivered on time.
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 Facilitate customer reviews of SQ events as required.
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 Coordinate and conduct regular service quality meetings with the customer.
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 Evaluate customer feedback via customer satisfaction reports and performance reviews.
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 Review the quality and completeness of field tickets.
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 Proactively identify and resolve invoice disputes regarding product and service delivery issues.
 
 
 
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 </ul>
 8+ years
</div>

Customer Engagement Coordinator

Boutiqaat

Contact Center Team Leader Are you a natural leader with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments, love solving problems, and enjoy inspiring teams to perform at their best? If so, we want you to lead our Contact Center team!At Boutiqaat, we&rsquo;re dedicated to delivering outstanding service to our customers and we&rsquo;re looking for a Contact Center Team Leader who can help elevate the customer journey even further.What You&rsquo;ll Be Doing:As our Contact Center Team Leader, you&rsquo;ll be the driving force behind a high-performing team that keeps our customers happy and supported. Your day will be filled with meaningful work, including:<ul><li>Oversee daily team operations to ensure smooth, efficient workflows.</li><li>Coach, motivate, and empower agents to reach their full potential.</li><li>Support performance management and help select top talent to join the team.</li><li>Review existing systems and workflows then help us make them better!</li><li>Implement procedures that support accuracy, consistency, and customer satisfaction.</li><li>Monitor call quality and ensure high service standards across the team.</li><li>Provide hands-on coaching to team members.</li><li>Identify training needs and help drive development plans.</li><li>Collaborate with HR to evaluate performance and support career growth.</li><li>Handle escalated issues with professionalism and empathy.</li><li>Provide solutions that enhance customer experience and build loyalty.</li><li>Ensure orders, inquiries, and complaints are handled quickly and accurately.</li><li>Create and manage team schedules to ensure full coverage.</li><li>Keep your team updated on policies, procedures, and compliance requirements.</li><li>Track and report performance metrics, sharing insights with leadership.</li></ul>What You Bring to the Table:<ul><li>A bachelor&rsquo;s degree in business management or a related field.</li><li>5&ndash;8 years of experience in customer service or a contact center.</li><li>Strong communication skills in both English and Arabic.</li><li>Confidence using Microsoft Office and comfort navigating various systems.</li><li>Experience with call center software (a nice bonus!).</li><li>The ability to stay calm under pressure, think fast, and multitask like a pro.</li><li>Knowledge of Boutiqaat products or the enthusiasm to learn quickly!</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your expected monthly salary?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer Service: 5 years (Preferred)</li></ul>

Contact Center Team Leader

Jebla Coffee Roasters

About Jebla Coffee RoastersJebla Coffee Roasters is a specialty coffee caf&eacute; dedicated to high-quality beans, precise brewing, and exceptional customer experiences. We value craftsmanship, consistency, and genuine hospitality.Job SummaryWe are looking for a passionate and customer-focused Barista to join our team. The ideal candidate will prepare and serve specialty coffee and beverages while delivering excellent service and maintaining Jebla&rsquo;s quality standards.Key Responsibilities<ul><li>Prepare and serve coffee, espresso-based drinks, and other beverages according to Jebla Coffee Roasters&rsquo; recipes and standards</li><li>Operate espresso machines, grinders, and brewing equipment efficiently and safely</li><li>Provide friendly, professional, and personalized customer service</li><li>Educate customers about coffee origins, brewing methods, and menu items when needed</li><li>Maintain cleanliness and organization of the coffee bar, equipment, and work areas</li><li>Handle cash, POS systems, and daily transactions accurately</li><li>Follow hygiene, health, and safety regulations at all times</li><li>Assist with stock management, restocking, and basic inventory checks</li><li>Work collaboratively with team members to ensure smooth daily operations</li></ul>Requirements &amp; Qualifications<ul><li>Previous experience as a barista or in a caf&eacute; environment (preferred but not mandatory)</li><li>Knowledge of specialty coffee, espresso extraction, and milk texturing is an advantage</li><li>Strong communication and customer service skills</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude, reliability, and attention to detail</li><li>Flexibility to work shifts, weekends, and holidays</li><li>Basic English communication skills (Arabic is a plus)</li></ul>Job Type: Full-time

Barista

KAPICO Group Holding Co.

Job Description As a Billing and Accounts Receivable Specialist at our travel company, you will play a crucial role in managing financial transactions, billing, and accounts receivable related to travel services. Your responsibilities will include generating invoices, processing payments, tracking cancellations and refunds, and ensuring timely collections. You will also handle customer inquiries and billing-related issues in a professional and efficient manner.Role &amp; Responsibilities1. Billing and Invoicing:&middot; Generate accurate invoices for travel services provided to corporate clients, retail customers, and travel agencies.&middot; Ensure invoices are sent to clients in a timely manner.2. Accounts Receivable Management:&middot; Monitor accounts receivable, track outstanding payments, and reconcile customer accounts.&middot; Send regular statements to clients detailing their outstanding balances and payment due dates.3. Cancellations and Refunds:&middot; Track and process customer cancellations, modifications, and refund requests for travel bookings.&middot; Generate credit notes or adjustments for canceled bookings and billing errors.4. Payment Processing:&middot; Process incoming payments accurately and in compliance with company policies.&middot; Record financial transactions promptly and maintain organized records.5. Customer Communication:&middot; Provide excellent customer service by addressing billing inquiries, payment reminders, and resolving payment disputes professionally.6. Financial Recordkeeping:&middot; Maintain organized and accurate records of all financial transactions, invoices, and credit notes.&middot; Ensure that records are compliant with tax regulations and financial standards.7. Compliance and Reporting:&middot; Ensure compliance with relevant tax regulations, invoicing laws, and company billing policies.&middot; Generate reports on accounts receivable status, outstanding payments, and billing trends for management review.8. Problem-Solving:&middot; Investigate and resolve billing discrepancies, disputes, and issues with customers or internal departments.&middot; Collaborate with internal teams to rectify errors promptly.9. Collaboration:&middot; Work closely with the sales, customer service, and finance teams to streamline billing processes and enhance customer satisfaction.10. Continuous Improvement:&middot; Identify opportunities for process improvements in billing and accounts receivable functions for increased efficiency and accuracy.Qualifications:&middot; Bachelor's degree in finance, accounting, business administration, or related field (or equivalent work experience).&middot; Strong understanding of accounting principles and practices.&middot; Proficiency in billing and accounting software systems (e.g., QuickBooks, SAP, Oracle).&middot; Excellent attention to detail, communication skills, and customer service abilities.&middot; Previous experience in billing, accounts receivable, or a similar financial role.&middot; Strong organizational and time management skills.&middot; Ability to work in a fast-paced, dynamic environment.&middot; Ethical standards and confidentiality in handling financial information.Job Type: Full-timePay: KD275.000 - KD300.000 per monthExperience:<ul><li>Accounting: 2 years (Preferred)</li></ul>

Billing Executive

Infinity HR Consultancy

Job Title: Barista Location: Kuwait Job Type: Full-TimeJob Description: We are looking for a skilled and friendly Barista to join our team in Kuwait(Local candidates only). The ideal candidate should have experience in preparing coffee and beverages, excellent customer service skills, and the ability to work in a fast-paced environment.Key Responsibilities:<ul><li>Prepare and serve hot and cold beverages (coffee, tea, specialty drinks)</li><li>Take customer orders and handle payments</li><li>Maintain cleanliness of the work area and equipment</li><li>Ensure quality standards are maintained at all times</li><li>Provide excellent customer service</li><li>Manage stock and inform management about shortages</li></ul>Requirements:<ul><li>Previous experience as a Barista preferred</li><li>Good communication skills</li><li>Knowledge of coffee machines and brewing methods</li><li>Presentable and customer-focused</li><li>Ability to work flexible shifts</li></ul>Interested candidates can send their CV to info@infinity-kwt.com or whatsapp CV to 66910981Job Types: Full-time, PermanentPay: KD150.000 - KD250.000 per monthWork Location: In person

Al Mashaan General Trading & General Contracting for Buildings Co.

<div>
 Job Role
 
 
 The Operations Assistant is responsible for coordinating across Sales, Purchase, Warehouse, and Accounts teams to ensure efficient order processing and inventory management. The role also includes managing documentation, reporting, and customer service tasks to support smooth daily operations.
 
 
 Duties &amp; Responsibilities
 
 
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 Order &amp; Purchase Coordination
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 Coordinate with internal teams on quotations, product availability, and order processing.
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 Verify purchase orders against approved quotations and agreed payment/delivery terms.
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 Follow up on pending orders, amendments, returns, short-closed POs, and internal requests.
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 Liaise with suppliers to obtain required certificates and documentation.
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 Coordinate with the Accounts team on purchase order approvals and status updates.
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 Inventory &amp; Delivery Management
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 Work closely with the Warehouse team on stock availability, partial deliveries, returns, and discrepancies.
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 Prepare stock issue reports and monitor delayed or pending deliveries.
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 Maintain accurate product and inventory data in the ERP system.
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 Reporting &amp; Documentation
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 Prepare quotations as required.
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 Generate Daily Sales Reports and Weekly Sales Reports.
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 Maintain organized digital and physical records of product catalogs, internal orders, and purchase orders.
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 Perform regular ERP data cleaning and updates to ensure accuracy.
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 Customer Service &amp; Issue Resolution
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 Handle customer complaints and coordinate with relevant teams to resolve customer issues related to delays, missing items, or incorrect deliveries.
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 Support initiatives to improve overall customer satisfaction.
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 </ul>
</div>

Operations Assistant

Explore 220+ Customer service evaluator in Charge Jobs In Charge Jobs In Charge Jobs In Charge Jobs In Charge Jobs In Kuwait this March. Find roles across top companies and apply now to boost your career.

220 customer service evaluator jobs In Charge Jobs In Charge Jobs In Charge Jobs In Charge Jobs In Charge Jobs In Kuwait

Customer Service Evaluator

Customer Engagement Coordinator

Contact Center Team Leader

Barista

Billing Executive

Barista

Operations Assistant