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customer service executive

BLS International Services

<p><b>Job Summary:</b></p><p>We are seeking a motivated Customer Service Executive to join our team. The ideal candidate will provide exceptional service to prospective customers, ensuring a seamless experience from appointment slotting to application submission.</p><p>Job Description</p><ul><li>Handling the complete procedure of passport and visa application as per the standards of Mission. &middot;</li><li>Answering queries of all applicants and guiding applicants on rules and regulations. &middot;</li><li>Communicating and guiding applicants in a polite and helpful manner. Responsible for data entry without errors. &middot;</li><li>Constantly updating self on product knowledge.</li><li>Guiding applicants on the process. &middot;</li><li>Cash handling and reporting accurately. &middot;</li><li>Flexible to work in different location and shift timings.</li></ul><p>Mandatory experience / skills / qualification</p><ul><li>Excellent communication and interpersonal skills. &middot;</li><li>Must be a graduate &middot;</li><li>Experience of customer service for a year minimum. &middot;</li><li>Flexible in working hours and locations. Working hours will be double shift or Single shift depending on the location. &middot;</li><li>Should be a team player</li><li>Speak Arabic will be an added advantage</li><li>Typing speed should be a minimum of 30 words per minute (W.P.M).</li><li>Local hire only (Transferable Visa)</li></ul><p>Interested candidates may send their CVs to Feroz.hamid@blsinternational.net</p><p>Job Type: Full-time</p><p>Pay: KD250.000 - KD290.000 per month</p><p>Application Deadline: 31/08/2025<br/>Expected Start Date: 28/08/2025</p>

Customer Service Executive

Talent21

The Role
<br>Job Purpose The Health Club Operations Manager will oversee the daily operations of the hotel’s health club and spa facilities, ensuring exceptional guest experiences, smooth operational efficiency, and achievement of revenue targets. This role requires strong leadership, a customer-focused mindset, and an in-depth understanding of fitness, wellness, and spa operations in a luxury hospitality setting. A little taste of your day-to-day: - Managing the overall operations of the Health Club, Spa, and recreational facilities including pool, gym, and wellness areas. - Leading, training, and motivating a diverse team of fitness instructors, therapists, lifeguards, and reception staff to deliver high standards of service. - Ensuring all facilities are clean, safe, and well-maintained, complying with health and safety regulations. - Developing and implementing membership programs, wellness promotions, and packages to increase revenue and guest loyalty. - Monitoring guest feedback and resolving service issues to maintain a world-class guest experience. - Coordinating with Sales & Marketing to promote health club facilities and special offers. - Managing departmental budgets, expense control, and financial performance to meet revenue goals. - Building and maintaining strong relationships with hotel guests, members, and local partners. - Regularly analyzing usage trends and market demands to optimize service offerings and pricing. - Representing the hotel at health, wellness, and lifestyle events in the local community.
<br><br>
Requirements
<br><b>What we need from you:</b> - Candidate must be based in Kuwait with strong market knowledge and networks. - Bachelor’s degree in Hospitality, Sports Science, Fitness Management, or a related field. - Minimum 5 years of experience in health club, spa, or fitness center operations, preferably in luxury hotels or resorts. - Proven track record of managing teams, memberships, and revenue-driven wellness programs. - Strong leadership, organizational, and customer service skills. - Knowledge of health, fitness, spa, and wellness trends. - Strong financial acumen with experience in budgeting and cost control. - Fluency in English required; Arabic is an advantage. - Certification in fitness, lifeguarding, or first aid is a plus. - Ability to work flexible hours, including weekends and holidays, to meet business needs. What you can expect from us: - A supportive environment with opportunities for professional growth within IHG. - Competitive salary, attractive incentives, and full benefits package. - Access to global training programs and career development pathways. - The chance to lead and shape a premium wellness experience for guests and members.
<br><br>
About the company
<br>talent21 was founded in 2010 with a distinguishing vision intended to enable the achievement of the following objectives: - Creating value for our clients by placing their interests first. Assist our clients in acquiring leadership talent through: - Outstanding research capabilities and access to global talent pool. - Thorough assessment methodology. - In depth reference checking. - Critical contribution to successful completion of the search by facilitating the final negotiations. - Contribute to a potential candidates career development by always considering his/her personal interest when assessing his/her suitability for any given position. talent21 International is one of the leading executive search organizations in the world. Headquartered in India, we have representation in The Americas, Asia Pacific, Europe, Middle East and China. Our global presence allows us to service companies around the world - covering all the major industry sectors.

Health Club Operations Manager

Ooredoo Group of Companies

<div><div><div><p><b>Available Opportunities</b></p>
</div></div><div><div><div><h3 class="jobSectionHeader"><b>VAC9407 - Executive, Events B2B2C /Phono Subsidiary of Ooredoo Kuwait</b></h3>
</div></div><ul><div><div><b>Field:
</b></div><div><b>Business &amp; Consumer Sales
</b></div></div><div><div><b>Contract Type:
</b></div><div><b>Full Time - Permanent
</b></div></div><div><div><b>Location:
</b></div><div><b>Kuwait - Kuwait City
</b></div></div><div><div><b>Closing Date:
</b></div><div><b>30-Sep-2025
</b></div></div></ul></div><div><div><div><h5 class="jobSectionHeader"><b>The Company</b></h5>
</div><div><p>Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world .</p><p>
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.</p><p>
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team &ndash; and it's a team that you can be part of.</p><p>
Ooredoo's future is bright, and you can be part of our ongoing success.</p>
</div></div><div><div><h5 class="jobSectionHeader"><b>The Purpose</b></h5>
</div><div><p>Sell Ooredoo services, Upgrade the rate plans and influence none Ooredoo customers with new sales offers. Maintaining existing relationships and fulfilling monthly target, especially clients whom classified &ldquo;B2B2C Customers for Ooredoo&rdquo;.</p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Key Accountabilties &amp; Responsiblities</b></h5>
</div><div><p>1- Sales</p><ul><li><p>
Sell Ooredoo services and products (post-paid activation &amp; mobile accessories or any other products provided by company related to telecom, etc) over market channels.</p></li><li><p>
Sell Ooredoo services and products to potential customers &ldquo;High Value Rates Consumers&rdquo;.</p></li><li><p>
Utilizing creative, innovative mindset and skilled personality to close deals and achieve the target set by Ooredoo.</p></li><li><p>
Take the initiative to stay well-informed about latest expertise in relevant field.</p></li><li><p>
Make sales plans independently for potential customers; refer to Line Manager when necessary.</p></li><li><p>
Provide ongoing support to customers &ldquo;existing and new&rdquo; by reporting and gaining approvals where necessary.</p></li><li><p>
Follows procedure to activate lines, services and Ported In customers in which ensures minimum delays in order to meet subscriber expectations &amp; follow sales validation process (KYC).</p></li><li><p>
Achieve optimum level of customer feed through written reports on challenges and inquiries.</p></li><li><p>
Ensure standards for high quality, customer service.</p><p>
2- <b>Quality Control of Staff Daily Based Activities:</b></p></li><li><p>
Ensure that drawers are opening and closing as per Ooredoo finance standard on daily basis.</p></li><li><p>
Before closing cash register or cash drawer, employee and branch manager should make sure that all the transactions are on the place.</p></li><li><p>
Handle cash at the store as well as collecting daily sales and other necessary reports.</p></li><li><p>
Receive payments and issue receipts for sale items and outstanding accounts, ensuring accuracy of transactions and correctness of data input to the financial system.</p></li><li><p>
Process collection report on daily bases according to financial process.</p></li><li><p>
Ensure that all transaction submitted and matching the request without any variance.</p></li><li><p>
Report and deliver the daily cash and credit cards vouchers as well for the Ooredoo services which require applications.</p></li><li><p>
Attend constantly all training and coaching which set be management.</p><p>
3- <b>SAF Management:</b></p></li><li><p>
Ensure that all signatures done by employee and customer on requested places on SAF.</p></li><li><p>
Ensure that all the transactions are checked properly; in order to submit it to the Head Office on daily basis to avoid any claw .</p></li><li><p>
The signed SAF is to be sent to CCQC and a scanned copy is to be uploaded in RAS as attachment fill.Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.</p></li><li><p>
Other duties as directed by supervisor or other superiors in which ease the branch operations and assist in the absence of Branch manager or the Team leader.</p></li><li><p>
Up-sell and promote company digital platforms and direct customers to process their basic services through it. Contribute to the department communication plan through attendance of regular team meetings, events and preparation of requested reports.</p></li><li><p>
 knowledge and expertise with colleagues.</p></li><li><p>
Phono management has the right to reallocate sales executive to any other division during crisis mode.</p></li></ul>
</div></div><div><div><h5 class="jobSectionHeader"><b>Qualifications</b></h5>
</div><div><ul><li><p>Higher secondary school degree or equivalent discipline from recognized institution.</p></li></ul><p></p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Requirements</b></h5>
</div><div><ul><li><p>Minimum 3 years&rsquo; experience in relevant field.</p></li><li><p>
Intensive knowledge of local market condition. MS office skills.</p></li><li><p>
Exceptional communication and interpersonal skills.</p></li><li><p>
Fluent in Arabic &amp; English; written and spoken.</p></li></ul>
</div></div><div><div><h5 class="jobSectionHeader"><b>Note: you will be required to attach the following:</b></h5>
</div><div><div><ul><li>Resume/CV</li></ul></div></div></div></div></div><p></p>

Executive, Events B2B2C /Phono Subsidiary of Ooredoo Kuwait

Wakalah Car Rental Co. WLL

<p>Required Sales Executive for a Automotive company in Kuwait.</p><p><b>Job description</b></p><p>The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.</p><p><b>Responsibilities</b></p><p>Meet and exceed sales targets<br/>Successfully create business from new and existing customer accounts<br/>Manage complex negotiations with senior-level executives<br/>Build rapport and establish long term relationships with customers<br/><b>Qualifications</b></p><p>2-5 years' work experienced<br/>preferable knowledge of car rental &amp; Leasing business<br/>Transferable Visa #18<br/>Having Valid Kuwait Driving license<br/>Demonstrable track record of over-achieving quota<br/>Strong Arabic &amp; English written and verbal communication skills</p><p>Job Type: Full-time</p><p>Experience:</p><ul><li>2 years (Preferred)</li></ul><p>Language:</p><ul><li>Arabic (Preferred)</li></ul><p>License/Certification:</p><ul><li>Kuwait Driving License (Preferred)</li></ul><p>Job Type: Full-time</p><p>Experience:</p><ul><li>Sales: 1 year (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul><p>License/Certification:</p><ul><li>Driving License (Required)</li></ul>

Sales Executive

DHL Express

<div>
 <strong>
  Come Join The World&rsquo;s Most International Company
  <br/>
  <br/>
 </strong>
 <strong>
  DHL Express has anopening for a Retail Supervisor in Kuwait
 </strong>
 . In this role, you will contribute to the success of the business by delivering exceptional customer service and ensuring all customer needs are met efficiently and professionally. Join us in our mission to create the best day, every day.
 <br/>
 <br/>
 As a Retail Supervisor, you will be responsible for overseeing the performance of your team, monitoring daily activities, and maintaining consistently high standards of service and customer experience. You will also be tasked with achieving revenue and shipment targets by coaching your team to effectively promote and sell DHL&rsquo;s products and value-added services.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead and manage the retail team, ensuring consistent delivery of excellent customer service and adherence to company standards.
  </li>
  <li>
   Oversee daily retail operations, including shipment processing, customer inquiries, and sales activities to achieve operational efficiency.
  </li>
  <li>
   Monitor team performance, providing coaching, training, and motivation to meet or exceed revenue and service targets.
  </li>
  <li>
   Ensure compliance with company policies, safety protocols, and operational procedures to maintain a secure and productive work environment.
  </li>
  <li>
   Collaborate with cross-functional teams, including operations, Finance, and marketing, to align retail activities with overall business objectives.
  </li>
  <li>
   Analyze sales and performance data, preparing reports to identify trends and opportunities for improvement.
  </li>
  <li>
   Drive continuous improvement initiatives to optimize customer experience, operational efficiency, and team productivity.
  </li>
  <li>
   Foster and maintain long-term business relationships with existing and new customers, including mall management, to ensure mutual benefits.
  </li>
  <li>
   Cultivating retail partnerships to enhance market presence.
  </li>
  <li>
   Strong understanding of digital partnerships with the capability to identify and leverage new growth opportunities.
  </li>
  <li>
   Promote a proactive work environment that encourages teamwork and optimal performance.
  </li>
  <li>
   Deliver a high level of customer service, recognizing that all walk-in customers require urgent and immediate assistance.
  </li>
  <li>
   Address and resolve customer complaints promptly, implementing corrective actions to prevent recurrence.
  </li>
  <li>
   Adhere to Service Point procedures outlined in the GSOP, ensuring compliance with all operational and safety protocols.
  </li>
  <li>
   Maintain comprehensive knowledge of all DHL departments, network, products, and services to provide your team with accurate information on pricing, transit times, customs processes, security protocols, and sales inquiries.
  </li>
  <li>
   Execute product strategies, review pricing policies, monitor sales and revenue performance, and collaborate with operational staff to resolve customer needs and issues.
  </li>
  <li>
   Ensure Service Points are equipped with the necessary supplies, equipment, and technology, continuously seeking opportunities to enhance the customer experience.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications &amp; Requirements:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s Degree or equivalent experience/qualification.
  </li>
  <li>
   Minimum of 3-4 years of experience in retail sales role.
  </li>
  <li>
   Strong people management and coaching skills.
  </li>
  <li>
   Strong mathematical and analytical skills .
  </li>
 </ul>
</div>


Retail Sales Supervisor

<div><p><b>COME JOIN THE WORLD&rsquo;S MOST INTERNATIONAL COMPANY</b></p><p><b>
DHL Express has anopening for a Retail Supervisor in Kuwait</b>. In this role, you will contribute to the success of the business by delivering exceptional customer service and ensuring all customer needs are met efficiently and professionally. Join us in our mission to create the best day, every day.</p><p>
As a Retail Supervisor, you will be responsible for overseeing the performance of your team, monitoring daily activities, and maintaining consistently high standards of service and customer experience. You will also be tasked with achieving revenue and shipment targets by coaching your team to effectively promote and sell DHL&rsquo;s products and value-added services.</p><p><b>
Key Responsibilities:</b></p><ul><li><b>
Lead and manage the retail team</b>, ensuring consistent delivery of excellent customer service and adherence to company standards.</li><li><b>
Oversee daily retail operations</b>, including shipment processing, customer inquiries, and sales activities to achieve operational efficiency.</li><li><b>
Monitor team performance</b>, providing coaching, training, and motivation to meet or exceed revenue and service targets.</li><li><b>
Ensure compliance with company policies, safety protocols, and operational procedures</b> to maintain a secure and productive work environment.</li><li><b>
Collaborate with cross-functional teams</b>, including operations, Finance, and marketing, to align retail activities with overall business objectives.</li><li><b>
Analyze sales and performance data</b>, preparing reports to identify trends and opportunities for improvement.</li><li><b>
Drive continuous improvement initiatives</b> to optimize customer experience, operational efficiency, and team productivity.</li><li><b>
Foster and maintain long-term business relationships</b> with existing and new customers, including mall management, to ensure mutual benefits.</li><li><b>
Cultivating retail partnerships</b> to enhance market presence.</li><li><b>
Strong understanding of digital partnerships</b> with the capability to identify and leverage new growth opportunities.</li><li><b>
Promote a proactive work environment</b> that encourages teamwork and optimal performance.</li><li><b>
Deliver a high level of customer service</b>, recognizing that all walk-in customers require urgent and immediate assistance.</li><li><b>
Address and resolve customer complaints promptly</b>, implementing corrective actions to prevent recurrence.</li><li><b>
Adhere to Service Point procedures</b> outlined in the GSOP, ensuring compliance with all operational and safety protocols.</li><li><b>
Maintain comprehensive knowledge of all DHL departments</b>, network, products, and services to provide your team with accurate information on pricing, transit times, customs processes, security protocols, and sales inquiries.</li><li><b>
Execute product strategies</b>, review pricing policies, monitor sales and revenue performance, and collaborate with operational staff to resolve customer needs and issues.</li><li><b>
Ensure Service Points are equipped</b> with the necessary supplies, equipment, and technology, continuously seeking opportunities to enhance the customer experience.</li></ul><p></p><p><b>
Qualifications &amp; Requirements:</b></p><ul><li>
Bachelor&rsquo;s Degree or equivalent experience/qualification.</li><li>
Minimum of 3-4 years of experience in retail sales role.</li><li>
Strong people management and coaching skills.</li><li>
Strong mathematical and analytical skills .</li></ul></div><p></p>

مجموعة الطاير

<p></p><div><p><b>Armani Fashion, The Avenues Mall</b></p><p></p><p><b><br>
 About Us</b></p><p></p><p>
As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world&rsquo;s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few!</p><p></p><p><b><br>
About the Role</b></p><p></p><p><br>
Deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.</p><p></p><p><b><br>
What You&rsquo;ll Be Doing</b></p><p></p><p><b><br>
Functional Roles &amp; Responsibilities</b></p><ul><li><p>
Welcome and greet every customer in a warm and friendly manner &amp; demonstrate excellent customer service at all times.</p></li><li><p>
Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale</p></li><li><p>
Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.</p></li><li><p>
Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.</p></li><li><p>
Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.</p></li><li><p>
Maintain personal grooming standards as advised by the Store Manager.</p></li><li><p>
Maintain clean and organized display, fitting rooms and stock areas.</p></li><li><p>
Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.</p></li><li><p>
Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.</p></li><li><p>
Recruit customers for the database, accurately entering their details on the POS system.</p></li><li><p>
Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.</p></li></ul><p></p><p><b>
About You</b></p><p></p><p><b><br>
Education/Certification and Continued Education</b></p><ul><li><p>
High School qualification</p></li></ul><p></p><p><b>
Years of Experience</b></p><ul><li><p>
3 to 4 years retail sales or customer service experience</p></li></ul></div><p></p>

Sales Consultant

Explore 154+ Customer service executive in Kuwait City this September. Find roles across top companies and apply now to boost your career.

154 customer service executive jobs IN Kuwait City

Customer Service Executive

Health Club Operations Manager

Executive, Events B2B2C /Phono Subsidiary of Ooredoo Kuwait

Sales Executive

Retail Sales Supervisor

Retail Sales Supervisor

Sales Consultant