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accountant – collections officer Jobs in Kuwait City

accountant – collections officer

compliance officer

customer onboarding specialist Jobs in Kuwait City

customer onboarding specialist

customer relationship management Jobs in Kuwait City

customer relationship management

customer service representative Jobs in Kuwait City

customer service representative

customer care officer

United Real Estate Company (URC)

<div>
 
 
 Job Description
 
 
 
 Responsible for delivering exceptional customer service to owners and tenants within the URC projects. This role involves proactive issue resolution, effective communication, and support for various property management services to enhance clients&rsquo; satisfaction and uphold quality standards.
 
 
 
 
 
 
 Skill Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in a relevant field or equivalent experience.
 </li>
 <li>
 3-5 years of experiance in customer care
 </li>
 <li>
 Strong English and Arabic language skills (written and spoken)
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Receives complaints and orders from property occupants via various communication channels, telephone, email via Call Centre CRM , Property Management (PM) system and Facility management system (FMS). Review the objections/orders raised and forward and follow up them to the concerned management.
 </li>
 <li>
 Ensures that both an appropriate and adequate investigations takes place which includes the recording of all communications between the various parties and all information taken into consideration.
 </li>
 <li>
 Responds to customer inquiries and suggestions by e-mail or through courtesy calls in a timely manner. Ensure customer satisfaction through personal recognition and prompt cordial attention during all customer interactions.
 </li>
 <li>
 Follows through on the resolution of all complaints with the concerned department.
 </li>
 <li>
 Provides a weekly report to the line manager with a summary of handled complaints and requests, and their latest status, details of significant ones, communications made with tenants, residents.
 </li>
 <li>
 Obtains customer satisfaction feedback on the various services provided by property management like Maintenance, Security, Housekeeping, hospitality services etc. from tenants and owners using diverse feedback tools
 </li>
 <li>
 Fully manages customer care support for sub-leasing tenants, addressing their specific needs and inquiries.
 </li>
 <li>
 Assists the handover team in transitioning units and leasing sub-rented units, ensuring a smooth process for tenants and owners.
 </li>
 <li>
 Communicates and engages with tenants through personal visits, phone calls, emails, and written communications, adhering to URC&rsquo;s communication standards and protocols
 </li>
 <li>
 Responsible for Coordinating with internal departments (FM, Leasing, Marketing, and Operations) to ensure alignment and prompt action on customer-related matters.
 </li>
 <li>
 Keeps abreast of updates and changes to URC's products and services to provide accurate information and support to tenants.
 </li>
 <li>
 Maintains confidentiality of all sensitive matters in the performance of job duties.
 </li>
 <li>
 Aids the line manager in ensuring that all standards within the customer charter are met.
 </li>
 <li>
 Keeps all relevant parties informed of assigned work programs as much as possible.
 </li>
 <li>
 Supports and advises tenants using URC organization's products or services.
 </li>
 <li>
 Perform other Duties as requested by line manger
 </li>
 </ul>
 
 
 
 
 
 Job Summary
 
 
 
 
 
 <ul>
 <li>
 Job Title Customer Care Officer
 </li>
 <li>
 Location Kuwait
 </li>
 <li>
 Function Property Management &amp; Leasing
 </li>
 <li>
 Qualification Bachelors
 </li>
 <li>
 Date Posted 18-11-2025
 </li>
 </ul>
 
 Apply Now
 
</div>

Customer Care Officer

Ramr

We are seeking a results-driven and strategic Senior Marketing Officer to lead and execute integrated marketing initiatives that drive brand growth, customer acquisition, and revenue performance. The ideal candidate will combine strong analytical thinking with creative execution, ensuring marketing strategies align with overall business objectives. Develop and implement comprehensive marketing strategies aligned with company goals.<ul><li>Develop and implement comprehensive marketing strategies aligned with company goals.</li><li>Lead annual and quarterly marketing planning and budgeting.</li><li>Identify growth opportunities through market research and competitor analysis.</li><li>Define KPIs and monitor campaign performance.</li><li>Plan and execute multi-channel marketing campaigns (digital, social, offline, events).</li><li>Oversee content creation, advertising materials, and promotional activities.</li><li>Optimize campaigns based on data insights and ROI analysis.</li></ul>Job Type: Full-time

Senior Marketing Officer

Khalid Ali Al-Kharafi & Bros Co.

Collection Officer (Accounting Background)Location: KuwaitSalary: Up to 350 KDLanguage Requirement: Arabic (Mandatory)Job SummaryWe are looking for a results-driven Collection Officer with a strong accounting background to manage receivables and ensure timely collection of outstanding payments. The ideal candidate must have hands-on experience in accounts receivable, client follow-ups, and reconciliation.Key Responsibilities<ul><li>Follow up on outstanding invoices and ensure timely collections</li><li>Coordinate with clients regarding payments, statements, and discrepancies</li><li>Perform accounts receivable (AR) reconciliation</li><li>Prepare aging reports and collection status updates</li><li>Maintain accurate documentation of payment records</li><li>Escalate long-pending dues to management when necessary</li><li>Coordinate with the finance team for proper receipt posting</li></ul>Requirements<ul><li>Bachelor&rsquo;s Degree in Accounting, Finance, or related field</li><li>2&ndash;4 years of experience in collections and accounts receivable</li><li>Strong knowledge of AR reconciliation and aging analysis</li><li>Arabic speaker (mandatory)</li><li>Good communication and negotiation skills</li><li>Proficient in MS Office (especially Excel) and accounting systems</li><li>Ability to handle clients professionally and follow up consistently</li></ul>How to ApplySend your CV to: careers@khalidkharafi.com Subject Line: Collection Officer &ndash; KuwaitJob Type: Full-timePay: Up to KD350.000 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Accounting : 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Accountant – Collections Officer

OISHII

Key Responsibilities<ul><li>Monitor food quality and hygiene standards across all outlets.</li><li>Ensure compliance with HACCP and Kuwait Municipality regulations.</li><li>Conduct routine inspections and internal audits in kitchens and storage areas.</li><li>Monitor food handling, storage temperatures, and sanitation practices.</li><li>Prepare quality reports and corrective action plans.</li><li>Train staff on food safety standards and best practices.</li><li>Follow up on customer complaints related to food quality.</li><li>Coordinate with operations and kitchen teams to maintain consistency and standards.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Food Science, Quality Control, or related field.</li><li>Proven experience in Quality Control within F&amp;B or restaurant industry.</li><li>Strong knowledge of HACCP and food safety regulations in Kuwait.</li><li>Experience in conducting audits and preparing compliance reports.</li><li>Good analytical and documentation skills.</li><li>Strong attention to detail and problem-solving ability.</li><li>Ability to work under pressure and across multiple branches.</li><li>Ready to join immediately is an advantage.</li></ul>How to ApplySend your CV to: ahmed.zeini@oishii-kw.com Mention &ldquo;Quality Control Officer&rdquo; in the subject line.Job Type: Full-time

Quality Controller

Shamiya Catering

The Supply Chain &amp; Cost Control Officer is an internal control enforcement role responsible for actively enforcing the company&rsquo;s inventory, receiving, storage, and distribution controls across Central Kitchen, warehouses, and branches.This is not an observation, support, or advisory role.It exists to police compliance, detect control breaches, stop improper behavior, and ensure internal systems are followed exactly as designed.The Officer acts as the first line of enforcement for inventory and cost control on the ground and plays a direct role in protecting food cost % and preventing leakage.Job Type: Full-timePay: KD250.000 - KD350.000 per month

Supply Chain & Cost Control Officer

Diyar United Company

<div>
 
 
 Position Overview:
 
 
 
 The Vendor Management Officer is responsible for overseeing the end-to-end lifecycle of third-party service providers engaged by the bank. This role ensures that vendors comply with contractual, regulatory, operational, and security requirements, while supporting ongoing performance monitoring and risk management.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ol>
 <li>
 Vendor Onboarding &amp; Due Diligence :
 </li>
 </ol>
 <ul>
 <li>
 Conduct initial and periodic due diligence on new and existing vendors.
 </li>
 <li>
 Coordinate with Legal, Risk, Compliance, IT Security, and Procurement to ensure regulatory compliance.
 </li>
 <li>
 Verify vendor documentation including licenses, certifications, and financial reports.
 </li>
 <li>
 Facilitate vendor registration and onboarding processes.
 </li>
 </ul>
 
 
 
 
 2. Contract &amp; SLA Management
 
 
 Review and track vendor contracts, amendments, and renewals.
 
 
 Ensure SLAs, KPIs, and compliance standards are clearly defined.
 
 
 Support contract negotiations with Legal and Procurement.
 
 
 
 
 
 3. Vendor Performance Monitoring
 
 
 Monitor vendor performance against approved KPIs and SLAs.
 
 
 Prepare performance scorecards and management dashboards.
 
 
 Conduct regular vendor review meetings.
 
 
 
 
 
 4. Risk Management &amp; Compliance
 
 
 Perform third-party risk assessments covering operational, cybersecurity, and regulatory factors. Monitor compliance with Central Bank regulations and internal governance frameworks.
 
 
 Support audits and ensure remediation actions are completed.
 
 
 
 
 
 5. Financial &amp; Operational Oversight
 
 
 Track invoices, payments, cost variances, and budgets.
 
 
 Support cost analysis initiatives. -
 
 
 Identify opportunities for cost optimization.
 
 
 
 
 
 6. Relationship Management
 
 
 Act as a primary point of contact with strategic vendors.
 
 
 Maintain strong relationships with internal departments and external providers.
 
 
 Resolve operational issues and escalate when necessary.
 
 
 
 
 
 7. Reporting &amp; Documentation
 
 
 Maintain updated vendor databases and contract repositories.
 
 
 Prepare risk, performance, and compliance reports.
 
 
 Document vendor interactions and evaluations.
 
 
 
 
 
 
 Qualifications &amp; Requirements Education:
 
 
 
 Bachelor&rsquo;s degree in Business, Finance, Supply Chain, or related field.
 
 
 Experience: 2&ndash;5 years in vendor management, procurement, or risk (banking preferred).
 
 
 
 
 
 
 Technical Skills:
 
 Contract management, procurement systems, MS Office. Soft Skills: Communication, negotiation, analytical thinking, attention to detail
 
</div>

Vendor Management Officer (Banking Sector)

Trace Systems Inc.

<div>
 
 Job Overview
 
 
 
 
 Job Title:
 
 Supply Support Specialist
 
 
 
 Job Location:
 
 Kuwait
 
 
 
 Job Responsibilities
 
 
 
 Assisting with receiving and issuance of supplies and materials, as well as other equipment or repair parts required for each supported unit, the Supply Support Technician maintains and updates a Mission Stock Record Account (MSRA) for each Battalion in accordance with standard Army accountability procedures. In this OCONUS role, the Supply Support Specialist follows the Government PBO by maintaining the property book using GCSS-A and accomplishes the following tasks:
 
 
 <ul>
 <li>
 Support the Government in maintaining accountability by establishing an audit trail for all supplies and materials, as well as other associated items received until issued to the gaining activity.
 </li>
 <li>
 Use the Army Electronic Product System (AEPS), Department of Defense Electronic Mall (DoD E-MALL), Defense Logistics Agency (DLA) Customer Resources Requisitioning, and the Army supply system to order materials and parts.
 </li>
 <li>
 Ensure that all supply requests are transmitted through the current STAMIS system of record (PBUSE/GCSS-A) to the governing Supply Support Activity (SSA).
 </li>
 <li>
 Does not process any OFFLINE requisitions without written approval of the Designated Unit&rsquo;s Property Book Officer. Purchase requests shall be processed.
 </li>
 <li>
 Ensures that the documentation is correct, verify serial numbers, NSN, Line Item Numbers (LIN), and Nomenclature prior to issuing equipment to the gaining activity.
 </li>
 <li>
 Ensures that a copy of the transaction is placed in the container prior to shipping and verify the ship to information. The Contractor shall verify the Department of Defense Activity Address Code (DODAAC), Unit Identification Code (UIC), and Recipients address.
 </li>
 <li>
 Supports the Battalion PBO in maintaining the Signal Battalions&rsquo; property books using the current STAMIS system of record (PBUSE/GCSS-A).
 </li>
 <li>
 Responsible for daily reconciliations are performed against the Commander&rsquo;s hand receipt and ensure that no assets are left on the Commanders hand receipt.
 </li>
 <li>
 Makes sure upporting documents as it pertains to the Commanders hand receipt is filed IAW with ARIMS.
 </li>
 <li>
 Files documents and ensure that all suspense&rsquo;s are met in a timely manner
 </li>
 <li>
 Ensure all documentation are prepared IAW regulatory policies and SOP&rsquo;s to account for expendable and nonexpendable at the Property Book Officer level durable, consumable and non-expendable supplies and equipment.
 </li>
 <li>
 Supports the Government with physical inventories to ensure that all hand receipts are maintained IAW regulatory guidance.
 </li>
 <li>
 Ensures that monthly reconciliations are performed with the SSA and copies maintained
 </li>
 <li>
 Supports the PBO to ensure that all property on the Commander&rsquo;s hand receipt is sub hand receipted.
 </li>
 <li>
 Ensures that the Government is provided with a copy of the Unit Readiness List by the second day of the month. The Contractor shall support the PBO in maintaining a current and valid listing of Authorized LINS which are not required to be reported through the Net-centric Army Unit Status Report (NetUSR) System (as issued through ALARACT messages) and which is coded as "Exception".
 </li>
 <li>
 Ensures that high priority requests are approved by the Government prior to processing.
 </li>
 <li>
 Ensures that delegation of authority cards are prepared accurately and submitted to supporting agencies for approval and filed.
 </li>
 <li>
 Supports the Government to ensure that all property is accounted for IAW with regulatory guidance.
 </li>
 <li>
 Provides recommendations and support to investigating official investigating officers and or customers as it pertains to filling out the DD 200 E-FLIPL.
 </li>
 <li>
 At all times, refers to AR 735-5 and local policies during FLIPL.
 </li>
 <li>
 Works with the command on the timelines as it pertains to FLIPLs.
 </li>
 <li>
 Maintains and establishes files/supporting documents IAW ARIMS.
 </li>
 <li>
 Supports the Government identification/location of items being inventoried for the cyclic inventory.
 </li>
 <li>
 Ensures that a Sensitive items roster is maintained and adhered to.
 </li>
 <li>
 Brief personnel conducting the Sensitive items inventory. Contractors shall ensure that all inventories are filed IAW with ARMIS.
 </li>
 <li>
 Ensures that all CCI is secured using Double Lock method.
 </li>
 <li>
 Supports the Government in Maintaining key control and content inventory for all containers. The Contractor shall ensure that Load Plans are updated and placed on all containers and storage areas.
 </li>
 <li>
 Under the guidance of PBO, ensures that all Commercial Off The Shelf (COTS) equipment are assigned a Nonstandard Line Item Number (NSLIN) from SSN-LIN Automated Management and Integrating System (SLAMIS) prior to placing property on the Property book with SLAMIS requests for all COTS equipment.
 </li>
 <li>
 Process paperwork and turn equipment into Defense Reutilization Management Office (DRMO) and the SSA.
 </li>
 <li>
 Handles and ships Hazardous Material (HAZMAT) material as required in conjunction with the transportation specialist ensuring that all HAZMAT material or equipment identified and IAW regulatory guidance and policies
 </li>
 <li>
 Ensures that Soldier readiness files are maintained.
 </li>
 <li>
 Supports the Department of the Army initiative on property accountability and the command supply discipline program.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Security Clearance: An active, in-scope US Government issued Secret clearance.
 </li>
 <li>
 Due to the nature of the work and contract requirements, US Citizenship is required.
 </li>
 <li>
 Knowledge of governing supply regulations, policies, processes and procedures issued by DA, ARCENT, NETCOM the parent command and the Brigade to ensure compliance and execution of all assigned logistics matters.
 </li>
 <li>
 Possession of a motor vehicle license.
 </li>
 <li>
 Understanding and experience using Supply regulations (AR 710-1, AR 710-2, AR 710-3, AR 735-5, DA PAM 710-2-1, DA PAM 710-2-2, CTAs, and NETCOM Reg. 710-2), policies and procedures in order to maintain an accurate accounting and reporting system including accounting for lost, damaged, or destruction of government property as a result of abandonment and utilizing the Financial Liability Investigation of Property Loss (FLIPL), Statement of Charges and Cash Collection Vouchers the contractors shall perform daily or monthly reconciliations on PBUSE.
 </li>
 <li>
 Supply regulations (AR 710-1, AR 710-2, AR 710-3, AR 735-5, DA PAM 710-2-1, DA PAM 710-2-2, CTAs, and NETCOM Reg 710-2), ALARACT MESSAGES, policies and procedures in order to maintain an accurate accounting and reporting system.
 </li>
 <li>
 Proficient in utilizing office automation tools and software, including Excel, Microsoft Word, and PowerPoint.
 </li>
 <li>
 Army property accountability and reporting procedures, requisitioning procedures for expendable durable, consumable and (non-expendable items, accomplished at the Property Book Level), inventory procedures, and maintaining a stock record account.
 </li>
 <li>
 The current STAMIS system of record (PBUSE/GCSS-A) training certificate
 </li>
 <li>
 GCSS- Army 40-hour Unit Supply "or" Property Book certification required and mandated GTRAC online certification in accordance with role.
 
 
 </li>
 </ul>
 
 Desired Qualification
 
 
 
 <ul>
 <li>
 DoD 8570-1 certification (Security+)
 
 
 </li>
 </ul>
 
 Education
 
 
 
 <ul>
 <li>
 High School diploma or GED
 
 
 </li>
 </ul>
 
 Trace Systems
 
 
 
 Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.
 
 
 
 To Apply:
 
 We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text &lsquo;tracejobs&rsquo; to 97211 or apply directly through our website at: www.tracesystems.com. #jointracesystems
 
 
 Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
</div>

Supply Support Specialist

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