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employee relations & performance officer

it officer

Prosupport Services Company Limited

<div>
 
 The IT Support Officer will be responsible for providing first-line and second-line technical support to users, ensuring the smooth operation of IT systems, hardware, software, and network infrastructure. The role supports day-to-day business operations by promptly resolving IT issues and maintaining system reliability and security.
 
 
 Tasks
 
 <ul>
 
 <li>
 Provide technical support to users on hardware, software, network, and application issues.
 </li>
 
 <li>
 Respond to IT support requests and resolve issues in a timely and professional manner.
 </li>
 
 <li>
 Install, configure, and maintain desktops, laptops, printers, scanners, and mobile devices.
 </li>
 
 <li>
 Set up user accounts, email access, and system permissions.
 </li>
 
 <li>
 Monitor and maintain local area networks (LAN), internet connectivity, and basic server operations.
 </li>
 
 <li>
 Perform routine system checks, updates, and backups.
 </li>
 
 <li>
 Assist in managing antivirus, security patches, and access controls.
 </li>
 
 <li>
 Support troubleshooting of network, email, and connectivity issues.
 </li>
 
 <li>
 Maintain an inventory of IT equipment and software licenses.
 </li>
 
 <li>
 Document IT procedures, system configurations, and troubleshooting guides.
 </li>
 
 <li>
 Ensure proper handling, storage, and maintenance of IT assets.
 </li>
 
 <li>
 Support implementation of IT security policies and best practices.
 </li>
 
 <li>
 Ensure compliance with company IT policies and data protection requirements.
 </li>
 
 <li>
 Assist with audits and system reviews where required.
 </li>
 
 <li>
 Work closely with vendors and service providers for repairs and upgrades.
 </li>
 
 <li>
 Support system upgrades, new software rollouts, and IT projects.
 </li>
 
 <li>
 Provide basic user training on IT systems and applications.
 </li>
 
 </ul>
 
 Requirements
 
 <ul>
 
 <li>
 Diploma or Bachelor&rsquo;s Degree in Information Technology, Computer Science, Information Systems, or a related field.
 </li>
 
 <li>
 Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft, Cisco) are an advantage.
 </li>
 
 <li>
 Minimum of 1&ndash;3 years&rsquo; experience in an IT support or helpdesk role.
 </li>
 
 <li>
 Hands-on experience with Windows operating systems, Microsoft Office, and basic networking.
 </li>
 
 <li>
 Strong troubleshooting and problem-solving skills.
 </li>
 
 <li>
 Good knowledge of computer hardware, software, and networks.
 </li>
 
 <li>
 Ability to communicate technical issues clearly to non-technical users.
 </li>
 
 <li>
 Good time management and ability to handle multiple tasks.
 </li>
 
 </ul>
 
 
 Employee will be working for 4 hrs a day, and a total of 8 days in the month.
 
</div>

IT Officer

Grand Hyatt

<div>
 
 Organization- Grand Hyatt Kuwait City
 
 
 
 
 Summary
 
 
 
 As a Guest Relation Officer, you will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
 
 
 The Guest Relation Officer is responsible to assist in the smooth and efficient running of the Guest Relations Department within the Rooms Division
 
 
 
 Qualifications
 
 
 
 The potential candidate must ideally have:
 
 
 <ul>
 <li>
 A relevant degree or diploma in Hospitality or Tourism management.
 </li>
 <li>
 Minimum 2 years' work experience hotel operations.
 </li>
 <li>
 Good problem solving, administrative and interpersonal skills are a must.
 </li>
 <li>
 Arabic language skills is a must
 </li>
 </ul>
</div>

Guest Relation Officer (Female)

Meshaal Alshatti and Partner

We&rsquo;re hiring a Purchasing Officer (F&amp;B)Looking for a professional to handle sourcing, supplier negotiations, and procurement of food &amp; beverage supplies while ensuring quality, cost efficiency, and timely delivery.Key Responsibilities:<ul><li>Manage sourcing and purchasing of F&amp;B items</li></ul><ul><li>Negotiate with suppliers for best value</li></ul><ul><li>Monitor stock levels and coordinate deliveries</li></ul><ul><li>Ensure quality standards and compliance</li></ul>Kuwait (local candidates only)Immediate joiners preferredSend your CV to: careers@mssandp.comJob Type: Full-timePay: KD400.000 - KD600.000 per monthWork Location: In person

Purchasing / Procurement Officer F&B

American Creativity Academy

<div>We are looking to hire a dedicated School Nurse to join us at the American Creativity Academy! 

The position is located on our Salmiya Boys' Middle/High School and is for an immediate start (August 2026).

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. He / she should be efficient in office management skills, including the safe keeping of records and supplies. Cooperative and skillful in collaboration with staff and students.

Education/Experience 
<ul>
<li>Nursing Degree or Bachelor of Nursing.
</li><li>License as a Registered Nurse or equivalent in Kuwait.
</li><li>Minimum of one year experience as a nurse.</li>
<li>Must be in Kuwait with transferrable residency (Articles 18/22).</li>
</ul>
Language Experience 
<ul>
<li>Fluent in speaking and writing the English and Arabic language.</li>
<li>Ability to read and comprehend simple instructions, short correspondence, and memos in Arabic and English.</li>
<li>Ability to write simple correspondence.</li>
<li>Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.</li>
<li>Excellent organizational and office skills.</li>
</ul>
General Responsibilities
<div>
<ul><li>To implement and supervise a comprehensive student health program under the supervision of the Campus Supervisor.
</li></ul><ul><li>Provide ongoing medical, health maintenance and/or instruction, and furnish necessary first aid services to students.</li></ul>
</div>
Specific Responsibilities

Maintains health files and records of all students as required by Kuwait law and school procedures. Updates and follows up on immunization records. Assists the Ministry of Health on any vaccination campaign.
<ul><li>Submits a purchase order for all needed health supplies and medicine. Informs the Campus Supervisor of any eventual needs during the year. Ensures that the clinic is fully stocked at all times.
</li></ul><ul><li>Is responsible for the hygiene and housekeeping of the clinic, bed sheets, and sterilization of equipment and other related health requirements.
</li></ul><ul><li>Generates an updated list of students that who require special medical attention or intervention when needed. Provides list to Principals, counselors, teachers and Campus Supervisor. Ensures that respective teachers are informed of procedure to be taken with each case.
</li></ul><ul><li>Administers an annual check-up for all students during the first quarter of the academic school year and updates health files accordingly. The annual check-up includes screening for visual impairment, lice check, development of child in height and weight, and assists a visiting dentist in a dental check-up for cavities.
</li></ul><ul><li>Reports to the Principals, Campus Supervisor, and the parents any school-wide or citywide health problems or communicable diseases and recommends appropriate action.</li></ul>
<ul><li>
Maintain the Principals, Campus Supervisor, and Health Officer informed of any visits from the Ministry of Education or Ministry of Health along with copies of any reports provided to the ministries.</li></ul>
<ul><li>
Plans individually and with teachers to provide meaningful health education for students, maids, and other workers.</li></ul>
<ul><li>
Provides Principals and teachers with an updated list of all students who require special medical attention (i.e., students who suffer from asthma, diabetes, hypertension, etc.)</li></ul>
<ul><li>
.Ensures that all students and teachers are informed regarding the procedures to follow in case of injury or illness and situations, which warrant medical attention and/or concerns of the parents.</li></ul>
<ul><li>
Provides necessary first-aid treatment, necessary assistance to diabetic or students who have asthma. Maintains readily available medical equipment and supplies.</li></ul>
<ul><li>
Coordinates with the counselor on students who show excessive medical complaints (headaches, stomachaches).
</li></ul><ul><li>Reports to Campus Supervisor and respective principal any sign of home negligence or child abuse.</li></ul>
<ul><li>
Administers medications as directed by physicians and/or approved by the parents of the child.</li></ul>
<ul><li>
Maintains a record of any accidents occurring during the school day along with actions taken to remedy the situation. Prepares and submits accident reports with full details to the Principal, Campus Supervisor, and Health &amp; Safety Officer.</li></ul>
<ul><li>
Attends seminars to remain up-to-date on current health issues.</li></ul>
<ul><li>
Performs other health-related duties or health instruction as directed by the Principals, Campus Supervisor, and/or Health &amp; Safety Officer.</li></ul>

Salary range is 350 KWD - 460 KWD per month, depending upon educational credentials and years of related experience.</div>

School Nurse (Female), Starting August 2026

Agthia Group PJSC

<div>
 
 
 Profile Snapshot
 
 
 
 
 Title:
 
 Human Resources Officer
 
 
 
 Location:
 
 Kuwait
 
 
 
 Position Type:
 
 Full Time
 
 
 
 Department:
 
 Human Resources
 
 
 
 
 
 
 What Will Your Day Look Like?
 
 
 
 The
 
 HR Officer
 
 will work closely with the HR Supervisor, Human Capital &amp; Administration Manager, and other HR team members to ensure the effective delivery of HR services across the organization.
 
 
 The role is responsible for supporting day-to-day HR operations, including employee relations, recruitment, onboarding, and training and development activities. The HR Officer will help ensure smooth HR processes, timely support to employees, and adherence to company policies and procedures while contributing to a positive employee experience.
 
 
 
 
 
 
 How Will You Make an Impact?
 
 
 
 
 Attendance Management
 
 
 <ul>
 <li>
 Track employee attendance, absences, and ensure accurate and up-to-date records.
 </li>
 <li>
 Support employees in managing leave requests while ensuring compliance with company leave policies.
 </li>
 <li>
 Identify attendance trends such as absenteeism and work with employees and managers to address issues.
 </li>
 <li>
 Ensure adherence to attendance policies and take corrective action where required.
 </li>
 <li>
 Collect and analyze attendance data and prepare management reports on attendance trends.
 </li>
 <li>
 Ensure compliance with attendance tracking processes, data accuracy, and timely escalation of unexcused absences to HR and Finance.
 </li>
 </ul>
 
 
 Recruitment
 
 
 <ul>
 <li>
 Source, attract, and interview candidates to support hiring needs.
 </li>
 <li>
 Facilitate onboarding and orientation of new employees for smooth integration.
 </li>
 <li>
 Ensure completion of all administrative documentation and joining formalities.
 </li>
 <li>
 Track key recruitment KPIs including time-to-fill and onboarding timelines.
 </li>
 </ul>
 
 
 Employee Relations
 
 
 <ul>
 <li>
 Address employee concerns and provide HR support for workplace issues.
 </li>
 <li>
 Mediate disputes and manage employee grievance processes.
 </li>
 <li>
 Communicate HR policies clearly to employees and managers to ensure proper implementation.
 </li>
 <li>
 Ensure timely resolution of employee grievances and monitor employee feedback.
 </li>
 </ul>
 
 
 Training &amp; Development
 
 
 <ul>
 <li>
 Develop and implement training programs to support employee growth and development.
 </li>
 <li>
 Update and revise training content based on evolving business needs.
 </li>
 <li>
 Support training delivery by coordinating participants, materials, and logistics.
 </li>
 <li>
 Analyze training needs and track training effectiveness and duration.
 </li>
 </ul>
 
 
 Reporting &amp; Compliance
 
 
 <ul>
 <li>
 Prepare monthly HR reports covering attendance, turnover, retention, and other key metrics.
 </li>
 <li>
 Develop HR documentation including forms, procedures, and reports for record-keeping and communication.
 </li>
 <li>
 Ensure compliance with labor laws, health &amp; safety regulations, and equal opportunity standards.
 </li>
 <li>
 Maintain accuracy and timeliness of HR reporting and compliance requirements.
 </li>
 </ul>
 
 
 Special Projects
 
 
 <ul>
 <li>
 Lead and execute HR or management-assigned special projects within defined timelines.
 </li>
 <li>
 Ensure timely delivery of project objectives aligned with business needs.
 </li>
 </ul>
 
 
 
 
 
 Qualifications, Experience &amp; Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.
 </li>
 <li>
 SHRM Certified Professional (SHRM-CP) or other relevant HR certifications (preferred).
 </li>
 <li>
 Minimum 2+ years of experience in Human Resources, preferably within FMCG or other fast-paced, customer-focused industries.
 </li>
 <li>
 Talent management and employee lifecycle processes.
 </li>
 <li>
 Compensation and benefits administration.
 </li>
 <li>
 Strong understanding of Kuwait labor laws and HR compliance.
 </li>
 <li>
 Recruitment and workforce planning.
 </li>
 <li>
 Excellent communication skills with fluency in English.
 </li>
 </ul>
 
 
 
 
 
 Grow with Agthia &ndash; For the Better
 
 
 
 Agthia Group is one of the region&rsquo;s leading Food &amp; Beverage companies, with a growing international footprint. We are a publicly listed company on the Abu Dhabi Securities Exchange (ADX) and part of ADQ, one of region&rsquo;s largest holding companies.
 
 
 
 
 
 Rooted in Abu Dhabi since 1978, we've grown into a global presence, operating in countries including the UAE, Saudi Arabia, Kuwait, Oman, Egypt, Turkey, and Jordan. We&rsquo;ve built a diverse portfolio of over 35 market-leading brands across Water &amp; Food, Snacking, Protein &amp; Frozen, and Agri-Business &ndash; touching the lives of millions of consumers in more than 65 global markets. With sustainability at the core of our innovations, we&rsquo;ve pioneered several world-first products, setting new benchmarks in industry and meeting the evolving needs of communities worldwide..
 
 
 
 
 
 Over 12,000 people from more than 67 nationalities are at the heart of shaping our purpose driven future, supported by an agile environment which encourages collaboration, creativity, and the freedom to make a real difference. With a competitive benefits package, genuine opportunities to advance, and a focus on continuous learning and development, we&rsquo;re committed to supporting your growth as we work together to deliver excellence &ldquo;For the Better.&rdquo;
 
 
 
 
 
 Join us and be part of a team that's not just shaping the future of food and beverage but also making a meaningful impact on the world. Together, let's grow 'For the Better.'
 
</div>

Human Resources Officer

Shamiya Catering

We are seeking an Employee Relations &amp; Performance Officer to support workforce discipline, performance management, and training initiatives across our restaurant operations. This role requires strong interpersonal skills, firmness, and hands-on engagement with operational teams.Key Responsibilities<ul><li>Handle employee relations issues, grievances, and conflict resolution</li><li>Manage probation reviews, performance appraisals, and PIPs</li><li>Coordinate and support staff training programs</li><li>Work closely with shift managers and cluster managers</li><li>Conduct regular branch visits to assess performance and compliance</li><li>Assist with incentive and performance tracking programs</li><li>Prepare reports and recommendations for senior operations management</li></ul>Requirements<ul><li>Experience in employee relations, HR operations, or a similar role</li><li>Strong communication and interpersonal skills</li><li>Ability to be firm, objective, and professional</li><li>Comfortable working in a fast-paced restaurant environment</li><li>English required; additional languages are an advantage</li></ul>What We Offer<ul><li>Stable role within a growing multi-brand food company</li><li>Exposure to real operational decision-making</li><li>Career growth for the right candidate</li></ul>Job Type: Full-timePay: KD250.000 - KD350.000 per monthWork Location: In person

Employee Relations & Performance Officer

Tanzifco Company W.L.L.

A Quality Assurance (QA) Officer ensures processes meet internal standards, customer expectations, and regulatory requirements. They perform inspections, manage documentation (SOPs), audit systems, and implement corrective actions &amp; Policy procure to prevent defects.<ul><li>Inspections : Conducting visual inspections to meet quality guidelines.</li><li>Documentation Management: Reviewing and approving Policies, SOPs, records, and quality documentation for accuracy.</li><li>Compliance and Audits: Ensuring compliance with industry standards (e.g., ISO) and conducting internal/external audits.</li><li>Corrective Actions : Identifying defects and leading root cause analysis to implement corrective/preventive actions.</li><li>Quality Improvement: Analyzing quality data and reporting on metrics to improve processes.</li><li>Training: Training staff on quality processes and safety standards.</li></ul>Required Skills and Qualifications<ul><li>Education: Degree in Quality Management, Engineering, Science, or relevant field (varies by industry).</li><li>Experience: Proven experience in quality assurance, quality control, or compliance roles.</li><li>Knowledge: Familiarity with ISO standards, or other industry-specific regulations.</li><li>Technical Skills: Proficient in MS Office; experience with QA software and data analysis tools.</li><li>Soft Skills: Strong attention to detail, analytical skills, and communication capabilities</li></ul>Pay: KD350.000 - KD500.000 per monthWork Location: In person

Quality Assurance Officer

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