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employee relations performance officer

Shamiya Catering

We are seeking an Employee Relations &amp; Performance Officer to support workforce discipline, performance management, and training initiatives across our restaurant operations. This role requires strong interpersonal skills, firmness, and hands-on engagement with operational teams.Key Responsibilities<ul><li>Handle employee relations issues, grievances, and conflict resolution</li><li>Manage probation reviews, performance appraisals, and PIPs</li><li>Coordinate and support staff training programs</li><li>Work closely with shift managers and cluster managers</li><li>Conduct regular branch visits to assess performance and compliance</li><li>Assist with incentive and performance tracking programs</li><li>Prepare reports and recommendations for senior operations management</li></ul>Requirements<ul><li>Experience in employee relations, HR operations, or a similar role</li><li>Strong communication and interpersonal skills</li><li>Ability to be firm, objective, and professional</li><li>Comfortable working in a fast-paced restaurant environment</li><li>English required; additional languages are an advantage</li></ul>What We Offer<ul><li>Stable role within a growing multi-brand food company</li><li>Exposure to real operational decision-making</li><li>Career growth for the right candidate</li></ul>Job Type: Full-timePay: KD250.000 - KD350.000 per monthWork Location: In person

Employee Relations & Performance Officer

Agthia Group PJSC

<div>
 
 
 Profile Snapshot
 
 
 
 
 Title:
 
 Human Resources Officer
 
 
 
 Location:
 
 Kuwait
 
 
 
 Position Type:
 
 Full Time
 
 
 
 Department:
 
 Human Resources
 
 
 
 
 
 
 What Will Your Day Look Like?
 
 
 
 The
 
 HR Officer
 
 will work closely with the HR Supervisor, Human Capital &amp; Administration Manager, and other HR team members to ensure the effective delivery of HR services across the organization.
 
 
 The role is responsible for supporting day-to-day HR operations, including employee relations, recruitment, onboarding, and training and development activities. The HR Officer will help ensure smooth HR processes, timely support to employees, and adherence to company policies and procedures while contributing to a positive employee experience.
 
 
 
 
 
 
 How Will You Make an Impact?
 
 
 
 
 Attendance Management
 
 
 <ul>
 <li>
 Track employee attendance, absences, and ensure accurate and up-to-date records.
 </li>
 <li>
 Support employees in managing leave requests while ensuring compliance with company leave policies.
 </li>
 <li>
 Identify attendance trends such as absenteeism and work with employees and managers to address issues.
 </li>
 <li>
 Ensure adherence to attendance policies and take corrective action where required.
 </li>
 <li>
 Collect and analyze attendance data and prepare management reports on attendance trends.
 </li>
 <li>
 Ensure compliance with attendance tracking processes, data accuracy, and timely escalation of unexcused absences to HR and Finance.
 </li>
 </ul>
 
 
 Recruitment
 
 
 <ul>
 <li>
 Source, attract, and interview candidates to support hiring needs.
 </li>
 <li>
 Facilitate onboarding and orientation of new employees for smooth integration.
 </li>
 <li>
 Ensure completion of all administrative documentation and joining formalities.
 </li>
 <li>
 Track key recruitment KPIs including time-to-fill and onboarding timelines.
 </li>
 </ul>
 
 
 Employee Relations
 
 
 <ul>
 <li>
 Address employee concerns and provide HR support for workplace issues.
 </li>
 <li>
 Mediate disputes and manage employee grievance processes.
 </li>
 <li>
 Communicate HR policies clearly to employees and managers to ensure proper implementation.
 </li>
 <li>
 Ensure timely resolution of employee grievances and monitor employee feedback.
 </li>
 </ul>
 
 
 Training &amp; Development
 
 
 <ul>
 <li>
 Develop and implement training programs to support employee growth and development.
 </li>
 <li>
 Update and revise training content based on evolving business needs.
 </li>
 <li>
 Support training delivery by coordinating participants, materials, and logistics.
 </li>
 <li>
 Analyze training needs and track training effectiveness and duration.
 </li>
 </ul>
 
 
 Reporting &amp; Compliance
 
 
 <ul>
 <li>
 Prepare monthly HR reports covering attendance, turnover, retention, and other key metrics.
 </li>
 <li>
 Develop HR documentation including forms, procedures, and reports for record-keeping and communication.
 </li>
 <li>
 Ensure compliance with labor laws, health &amp; safety regulations, and equal opportunity standards.
 </li>
 <li>
 Maintain accuracy and timeliness of HR reporting and compliance requirements.
 </li>
 </ul>
 
 
 Special Projects
 
 
 <ul>
 <li>
 Lead and execute HR or management-assigned special projects within defined timelines.
 </li>
 <li>
 Ensure timely delivery of project objectives aligned with business needs.
 </li>
 </ul>
 
 
 
 
 
 Qualifications, Experience &amp; Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.
 </li>
 <li>
 SHRM Certified Professional (SHRM-CP) or other relevant HR certifications (preferred).
 </li>
 <li>
 Minimum 2+ years of experience in Human Resources, preferably within FMCG or other fast-paced, customer-focused industries.
 </li>
 <li>
 Talent management and employee lifecycle processes.
 </li>
 <li>
 Compensation and benefits administration.
 </li>
 <li>
 Strong understanding of Kuwait labor laws and HR compliance.
 </li>
 <li>
 Recruitment and workforce planning.
 </li>
 <li>
 Excellent communication skills with fluency in English.
 </li>
 </ul>
 
 
 
 
 
 Grow with Agthia &ndash; For the Better
 
 
 
 Agthia Group is one of the region&rsquo;s leading Food &amp; Beverage companies, with a growing international footprint. We are a publicly listed company on the Abu Dhabi Securities Exchange (ADX) and part of ADQ, one of region&rsquo;s largest holding companies.
 
 
 
 
 
 Rooted in Abu Dhabi since 1978, we've grown into a global presence, operating in countries including the UAE, Saudi Arabia, Kuwait, Oman, Egypt, Turkey, and Jordan. We&rsquo;ve built a diverse portfolio of over 35 market-leading brands across Water &amp; Food, Snacking, Protein &amp; Frozen, and Agri-Business &ndash; touching the lives of millions of consumers in more than 65 global markets. With sustainability at the core of our innovations, we&rsquo;ve pioneered several world-first products, setting new benchmarks in industry and meeting the evolving needs of communities worldwide..
 
 
 
 
 
 Over 12,000 people from more than 67 nationalities are at the heart of shaping our purpose driven future, supported by an agile environment which encourages collaboration, creativity, and the freedom to make a real difference. With a competitive benefits package, genuine opportunities to advance, and a focus on continuous learning and development, we&rsquo;re committed to supporting your growth as we work together to deliver excellence &ldquo;For the Better.&rdquo;
 
 
 
 
 
 Join us and be part of a team that's not just shaping the future of food and beverage but also making a meaningful impact on the world. Together, let's grow 'For the Better.'
 
</div>

Human Resources Officer

Hyatt Regency

<div>
 
 Organization- Hyatt Regency Al Kout
 
 
 
 
 Summary
 
 
 
 You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Marketing Communications Manager is responsible to develop, implement, monitor and evaluate the hotel&rsquo;s marketing communications strategy, including advertising, promotions, public relations, graphics and collateral, so as to support the marketing objectives for the hotel and maximize the hotel&rsquo;s positive exposure in local, national and international markets.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Ideally with a university degree or diploma in Marketing or Hospitality/Tourism management.
 </li>
 <li>
 Minimum 2 years work experience as Marketing Manager in a luxury international brand hotel.
 </li>
 <li>
 Good problem solving, writing, administrative and PR skills are a must.
 </li>
 <li>
 Proficient with marketing-related software programs and platforms.
 </li>
 <li>
 Excellent time management and organization skills for planning and executing both large and small marketing projects and initiatives.
 </li>
 <li>
 Outstanding design skills, with hands-on experience in Adobe Illustrator (CS), Photoshop, and Canva.
 </li>
 <li>
 Proven experience in Social Media Management, including content creation, scheduling, performance tracking, and audience engagement.
 </li>
 <li>
 Social Media expert
 </li>
 <li>
 Able to drive a tailored and agile marketing strategy.
 </li>
 <li>
 Bilingual Preferably
 </li>
 </ul>
</div>

Marketing Communications Manager

Hyatt Regency Al Kout

<div><div>Summary<div>
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Marketing Communications Manager is responsible to develop, implement, monitor and evaluate the hotel&rsquo;s marketing communications strategy, including advertising, promotions, public relations, graphics and collateral, so as to support the marketing objectives for the hotel and maximize the hotel&rsquo;s positive exposure in local, national and international markets.</div></div><div>
Qualifications<div><ul><li>Ideally with a university degree or diploma in Marketing or Hospitality/Tourism management.</li><li>Minimum 2 years work experience as Marketing Manager in a luxury international brand hotel.</li><li>Good problem solving, writing, administrative and PR skills are a must.</li><li>Proficient with marketing-related software programs and platforms.</li><li>Excellent time management and organization skills for planning and executing both large and small marketing projects and initiatives.</li><li>Outstanding design skills, with hands-on experience in Adobe Illustrator (CS), Photoshop, and Canva.</li><li>Proven experience in Social Media Management, including content creation, scheduling, performance tracking, and audience engagement.</li><li>Social Media expert</li><li>Able to drive a tailored and agile marketing strategy.</li><li>Bilingual Preferably</li></ul></div></div></div>

MARKETING COMMUNICATIONS MANAGER

Confidential

<div>
 
 
 Job Purpose
 
 
 
 The Radiation Safety Officer (RSO) is responsible for establishing and maintaining a robust radiation protection framework across industrial operations. The role ensures safe handling and control of radioactive materials (including Naturally Occurring Radioactive Material &ndash; NORM), compliance with regulatory requirements, and protection of employees, the public, and the environment from radiation risks.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Radiation Safety &amp; Compliance
 
 
 <ul>
 <li>
 Develop, implement, and continuously improve the Radiation Protection Program (RPP).
 </li>
 <li>
 Ensure compliance with applicable local regulations and international standards.
 </li>
 <li>
 Serve as the focal point for regulatory authorities, audits, and inspections.
 </li>
 <li>
 Maintain all licenses, permits, and regulatory documentation related to radiation and radioactive materials.
 </li>
 </ul>
 
 
 NORM Management &amp; Industrial Radiation Control
 
 
 <ul>
 <li>
 Establish and oversee procedures for the&nbsp;
 
 management, handling, storage, and disposal of NORM
 
 &nbsp;generated from industrial processes (e.g., oil &amp; gas operations).
 </li>
 <li>
 Monitor and assess radiation risks associated with operational equipment, pipelines, and waste streams.
 </li>
 <li>
 Ensure appropriate labeling, segregation, and tracking of radioactive materials and contaminated equipment.
 </li>
 <li>
 Coordinate safe transport and disposal of radioactive waste in line with regulations.
 </li>
 </ul>
 
 
 Workplace Monitoring &amp; Risk Control
 
 
 <ul>
 <li>
 Conduct routine radiation surveys and environmental monitoring.
 </li>
 <li>
 Define controlled and supervised areas and enforce access control measures.
 </li>
 <li>
 Ensure availability, calibration, and proper use of radiation monitoring instruments.
 </li>
 <li>
 Apply and promote ALARA (As Low As Reasonably Achievable) principles across operations.
 </li>
 </ul>
 
 
 Training &amp; Awareness
 
 
 <ul>
 <li>
 Develop and deliver radiation safety training programs for employees and contractors.
 </li>
 <li>
 Ensure competency and awareness of personnel working in radiation-prone environments.
 </li>
 <li>
 Promote a proactive safety culture related to radiation protection.
 </li>
 </ul>
 
 
 Monitoring, Reporting &amp; Documentation
 
 
 <ul>
 <li>
 Monitor occupational radiation exposure and maintain accurate dose records.
 </li>
 <li>
 Investigate incidents, deviations, or abnormal radiation readings and implement corrective actions.
 </li>
 <li>
 Prepare internal and regulatory reports on radiation safety performance.
 </li>
 <li>
 Maintain records of inspections, audits, equipment calibration, and radioactive material inventory.
 </li>
 </ul>
 
 
 Emergency Preparedness
 
 
 <ul>
 <li>
 Develop and maintain radiation emergency response plans.
 </li>
 <li>
 Lead response efforts in case of radiation incidents, contamination events, or loss of control of radioactive materials.
 </li>
 <li>
 Conduct drills and evaluate emergency preparedness effectiveness.&nbsp;
 
 </li>
 </ul>
 
 
 Qualifications &amp; Requirements
 
 
 
 
 Educational Requirments
 
 
 <ul>
 <li>
 Diploma or Bachelor&rsquo;s degree in a relevant scientific or engineering field such as Physics, Nuclear Engineering, Radiological Science, Mechanical Engineering, Chemical Engineering, or equivalent.
 </li>
 </ul>
 
 
 Experience
 
 
 <ul>
 <li>
 Minimum&nbsp;
 
 3 years of experience
 
 &nbsp;in radiation safety, industrial radiation control, or related fields (preferably in oil &amp; gas or heavy industry).
 </li>
 </ul>
 
 
 Certifications
 
 
 <ul>
 <li>
 Completion of a recognized&nbsp;
 
 Radiation Safety Officer (RSO) course
 
 &nbsp;or equivalent radiation protection training.
 </li>
 <li>
 MOH radiation license or the eligibility for one.
 </li>
 <li>
 Familiarity with or training in&nbsp;
 
 NORM management from the International Atomic Energy Agency (e.g., Management and Control of NORM in industry)
 
 &nbsp;is preferred.
 </li>
 <li>
 Experience in regulated industrial environments with hazardous materials is an advantage.
 </li>
 </ul>
 
 
 Technical Skills
 
 
 <ul>
 <li>
 Strong knowledge of radiation protection principles and regulatory frameworks.
 </li>
 <li>
 Understanding of NORM occurrence and risks in industrial processes.
 </li>
 <li>
 Familiarity with radiation detection, measurement, and monitoring equipment.
 </li>
 </ul>
 
 
 Behavioral Competencies
 
 
 <ul>
 <li>
 High attention to detail and strong risk awareness.
 </li>
 <li>
 Ability to enforce compliance and influence safe practices.
 </li>
 <li>
 Strong communication and training delivery skills.
 </li>
 <li>
 Analytical thinking and incident investigation capability.
 </li>
 </ul>
 
 
 
</div>

Radiation Safety Officer

The Que Studio

Job Title: Sales ManagerWe are seeking a highly motivated and experienced Sales Manager to join our growing team. The ideal candidate will be responsible for handling client inquiries, converting leads into confirmed bookings, building strong client relationships, and driving overall sales growth.Key Responsibilities:<ul><li>Manage incoming inquiries through calls, WhatsApp, email, and social media</li><li>Follow up with potential clients in a professional and timely manner</li><li>Convert leads into confirmed bookings and achieve monthly sales targets</li><li>Present company services, packages, and premium offerings confidently</li><li>Build strong relationships with new and existing clients</li><li>Negotiate professionally while protecting company pricing and brand value</li><li>Maintain client database, pipeline, and booking records</li><li>Prepare weekly and monthly sales reports</li><li>Coordinate with operations and management to ensure smooth client handover after booking</li></ul>Requirements:<ul><li>Proven experience in sales, business development, or client relations</li><li>Strong communication and negotiation skills</li><li>Professional appearance and positive attitude</li><li>Ability to work under pressure and meet targets</li><li>Organized, proactive, and results-driven mindset</li><li>Experience in luxury, hospitality, events, or service industries is a plus</li><li>Fluent in Arabic and English is preferred</li></ul>What We Offer:<ul><li>Competitive salary based on experience</li><li>Attractive commission and performance incentives</li><li>Career growth opportunities</li><li>Professional and dynamic work environment</li></ul>If you are passionate about sales and creating exceptional client experiences, we would love to hear from you.Pay: From KD400.000 per monthWork Location: In person

Sales Manager

Marriott International

<div>Additional Information 
Job Number26050851 
Job CategoryFood and Beverage &amp; Culinary 
LocationJW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Ensuring Culinary Standards and Responsibilities are Met for Restaurant
<ul><li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.</li></ul>
<ul><li>Supervises restaurant kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.</li></ul>
<ul><li>Maintains food preparation handling and correct storage standards.</li></ul>
<ul><li>Recognizes superior quality products, presentations and flavor.</li></ul>
<ul><li>Plans and manages food quantities and plating requirements for the restaurant.</li></ul>
<ul><li>Communications production needs to key personnel.</li></ul>
<ul><li>Assists in developing daily and seasonal menu items for the restaurant.</li></ul>
<ul><li>Ensures compliance with all applicable laws and regulations regulations.</li></ul>
<ul><li>Follows proper handling and right temperature of all food products.</li></ul>
<ul><li>Estimates daily restaurant production needs.</li></ul>
<ul><li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li></ul>
<ul><li>Checks the quality of raw and cooked food products to ensure that standards are met.</li></ul>
<ul><li>Determines how food should be presented and creates decorative food displays.</li></ul> 
Leading Kitchen Team
<ul><li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li></ul>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Leads shift teams while personally preparing food items and executing requests based on required specifications.</li></ul>
<ul><li>Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Ensuring and maintaining the productivity level of employees.</li></ul>
<ul><li>Ensures employees are cross-trained to support successful daily operations.</li></ul>
<ul><li>Ensures employees understand expectations and parameters.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul> 
Establishing and Maintaining Restaurant Kitchen Goals
<ul><li>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</li></ul>
<ul><li>Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</li></ul>
<ul><li>Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li></ul>
<ul><li>Effectively investigates, reports and follows-up on employee accidents.</li></ul>
<ul><li>Knows and implements company safety standards.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul> 
Managing and Conducting Human Resource Activities
<ul><li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.</li></ul>
<ul><li>Manages employee progressive discipline procedures.</li></ul>
<ul><li>Participates in the employee performance appraisal process, providing feedback as needed.</li></ul>
<ul><li>Uses all available on the job training tools for employees.</li></ul>
<ul><li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Attends and participates in all pertinent meetings.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Chef de Cuisine - Steak House

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