customer service - german

customer service - english

service & support engineer _izmir/turkey Jobs in Izmir

service & support engineer _izmir/turkey

customer service german

Concentrix

<div><div><div><div><div><b>Location</b></div>
<div>İzmir, T&uuml;rkiye
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2><div>
Join Concentrix Today!</div><h2 class="jobSectionHeader"><b>
Description</b></h2><div>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.</div><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Essential Functions/Core Responsibilities</b></h2>
<ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul>
<ul><li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul>
<ul><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul>
<ul><li>Maintain basic knowledge of client products and/or service</li></ul>
<ul><li>Prepare complete and accurate work including appropriately notating accounts as required</li></ul>
<ul><li>Participate in activities designed to improve customer satisfaction and business performance</li></ul>
<ul><li>Offer additional products and/or services</li></ul>
<ul><li>Track, document and retrieve information in call tracking database</li></ul>
<ul><li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Candidate Profile</b></h2>
<ul><li>High school diploma with three to six months of relevant experience preferred</li></ul>
<ul><li>Courteous with strong customer service orientation</li></ul>
<ul><li>Strong computer navigation skills and PC Knowledge</li></ul>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Dependable with strong attention to detail</li></ul>
<ul><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul>
<ul><li>Tolerance for repetitive work in a fast-paced, high production work environment</li></ul>
<ul><li>Ability to work as a team member, as well as independently</li></ul>
<ul><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul>
<ul><li>Ability to rotate shifts, as needed</li></ul>
<ul><li>Based on location and/or program, additional experience/skills may be required</li></ul>
<ul><li>Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Career Framework Role</b></h2>
<div>
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</div>
<h2 class="jobSectionHeader"><b>
Supplemental Geographical Information</b></h2>
<div>
RECRUITER ENTER THE APPLICABLE LANGUAGE:</div>
<p>
GERMANY - This job description does not apply to employees in Germany.</p>
<p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br>
<p></p>
<p>
PHILIPPINES</p>
<ul><li>Minimum of two years of college education. No prior call center experience is required</li></ul>
<ul><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><br>
<p></p>
<p>
INDIA</p>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy</li></ul>
<ul><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li></ul>
<ul><li>Confirm customer understanding of the solution and provide additional customer education as needed</li></ul>
<ul><li>Ability to learn including strong problem solving skills</li></ul>
<ul><li>Demonstrate strong probing and problem solving skills</li></ul>
<ul><li>Should be able to handle complex queries</li></ul>
<ul><li>Should be able to resolve customer queries independently</li></ul>
<h2 class="jobSectionHeader"><b>
Disclaimer</b></h2>
<div>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</div>
<p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p>
<p>
Location:</p>
<p>
İzmir - T&uuml;rkiye</p></div></div></div><div></div>

Customer Service - German

<div><div><div><div><div><b>Location</b></div>
<div>&#304;zmir, T&uuml;rkiye
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2>
Join Concentrix Today!<h2 class="jobSectionHeader"><b>
Description</b></h2><div>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.</div><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Essential Functions/Core Responsibilities</b></h2>
<ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul>
<ul><li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul>
<ul><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul>
<ul><li>Maintain basic knowledge of client products and/or service</li></ul>
<ul><li>Prepare complete and accurate work including appropriately notating accounts as required</li></ul>
<ul><li>Participate in activities designed to improve customer satisfaction and business performance</li></ul>
<ul><li>Offer additional products and/or services</li></ul>
<ul><li>Track, document and retrieve information in call tracking database</li></ul>
<ul><li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Candidate Profile</b></h2>
<ul><li>High school diploma with three to six months of relevant experience preferred</li></ul>
<ul><li>Courteous with strong customer service orientation</li></ul>
<ul><li>Strong computer navigation skills and PC Knowledge</li></ul>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Dependable with strong attention to detail</li></ul>
<ul><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul>
<ul><li>Tolerance for repetitive work in a fast-paced, high production work environment</li></ul>
<ul><li>Ability to work as a team member, as well as independently</li></ul>
<ul><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul>
<ul><li>Ability to rotate shifts, as needed</li></ul>
<ul><li>Based on location and/or program, additional experience/skills may be required</li></ul>
<ul><li>Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Career Framework Role</b></h2>
<div>
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</div>
<h2 class="jobSectionHeader"><b>
Supplemental Geographical Information</b></h2>
<div>
RECRUITER ENTER THE APPLICABLE LANGUAGE:</div>
<p>
GERMANY - This job description does not apply to employees in Germany.</p>
<p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br>
<p></p>
<p>
PHILIPPINES</p>
<ul><li>Minimum of two years of college education. No prior call center experience is required</li></ul>
<ul><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><br>
<p></p>
<p>
INDIA</p>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy</li></ul>
<ul><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li></ul>
<ul><li>Confirm customer understanding of the solution and provide additional customer education as needed</li></ul>
<ul><li>Ability to learn including strong problem solving skills</li></ul>
<ul><li>Demonstrate strong probing and problem solving skills</li></ul>
<ul><li>Should be able to handle complex queries</li></ul>
<ul><li>Should be able to resolve customer queries independently</li></ul>
<h2 class="jobSectionHeader"><b>
Disclaimer</b></h2>
<div>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</div>
<p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p>
<p>
Location:</p>
<p>
&#304;zmir - T&uuml;rkiye</p></div></div></div><div></div>

CMS Group Light Alloy Wheels

<div>
 <p>
  <strong>
   Who are we?
  </strong>
 </p>
 <p>
  By combining our vision of becoming one of the two largest wheel manufacturers in Europe with our position as the leader in Turkey&rsquo;s industry, we synthesize our advanced engineering technology with 50 years of experience and continue our operations as a partner to 25 global automotive giants.
 </p>
 <p>
  We build our success strategies with young and dynamic teams who closely follow the world, are open to innovations, have a corporate management approach, are planning-oriented, and have a sense of social responsibility. Since 2000, we have been continuing to prove our success with the awards and certificates we have received in various fields.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What awaits you as the Customer Quality Engineer?
  </strong>
 </p>
 <p>
  As the Customer Quality Engineer, you are responsible for handling customer complaints during project and mass production stages, managing customer quality documentation, overseeing customer audits, engaging in quality assurance activities, preparing customer-related quality documentation and managing its execution.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   In addition to these, Customer Quality Engineer at CMS is responsible for the following processes:
  </strong>
 </p>
 <ul>
  <li>
   Contacts customers on quality issues, evaluates and finalizes customer complaints for the related customer group,
  </li>
  <li>
   Ensures that all quality requirements are known, implemented and developed both in production factories and in contacts with customers,
  </li>
  <li>
   Plays an active role at every stage of customer audits,
  </li>
  <li>
   Supports new product launch processes,
  </li>
  <li>
   Carries out internal audit activities and ensures the follow-up of actions.
  </li>
  <li>
   Responsible for the following processes, including oversight of project quality to ensure compliance with customer requirements and internal standards.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What do we expect from you?
  </strong>
 </p>
 <p>
  🎓Bachelor&rsquo;s degree from Chemical, Metallurgical and Materials, Mechanical or Industrial Engineering departments of universities.
 </p>
 <p>
  📚Fluent in English, German is a plus,
 </p>
 <p>
  🚗 Quality experience the automotive industry,
 </p>
 <p>
  🎯 Knowledge and experience in IATF 16949 Quality Management System,
 </p>
 <p>
  🔧 Knowledge of quality instruments (eg. FMEA, SPC, PPAP, MSA, 5 Reasons),
 </p>
 <p>
  📑 Customer-focused and good communication skills,
 </p>
 <p>
  🙌 Team player in an international and dynamic working environment,
 </p>
 <p>
  ✈ Flexible to domestic and international travel.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The competencies that can make you shine for this role:
  </strong>
 </p>
 <p>
  🗃️ Prioritization, organization and communication skills.
 </p>
 <p>
  🙏 Compatible with teamwork and working with different cultures.
 </p>
 <p>
  🗓️ Keen to taking effective decisions,
 </p>
 <p>
  ✔️ Experience in crisis management.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What can we provide for you?
  </strong>
 </p>
 <p>
  📌 Self-Development Opportunities
 </p>
 <p>
  We believe in continuous improvement &amp; enhancement and provide opportunities for technical and vocational trainings.
 </p>
 <p>
  📌 Health and Well-being
 </p>
 <p>
  We provide the necessary means to access health insurance and individual pension.
 </p>
 <p>
  📌 Fringe Benefits
 </p>
 <p>
  We present fringe benefits like religious holidays, food supply, transportation assistance, gift voucher, annual leave, marriage, birth, child and education support. Additionally, we offer more annual leave rights than Labour Law suggests.
 </p>
 <p>
  📌 Flexible and Hybrid Working
 </p>
 <p>
  We protect the work-life balance of our employees by providing hybrid and flexible working opportunities, depending on the department and the position.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   How does the recruitment process work?
  </strong>
 </p>
 <ol>
  <li>
   In the first stage, it will be sufficient to record your video interview in our system which will take 5 to 10 minutes.
  </li>
  <li>
   An online interview awaits you where you can share your career goals and experiences with the position manager and the recruitment team!
  </li>
  <li>
   After the first interview, you can find different assessment tools we send based on the position in your email inbox.
  </li>
  <li>
   Are you ready to meet with our senior executives?
  </li>
  <li>
   Next up are reference checks! We would like to hear about you from people who know you.
  </li>
  <li>
   Wait to hear from us to receive our offer, we are excited to have you join us!
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
  <em>
   As an employer committed to the UN Universal Declaration of Human Rights, ILO labor standards, and the provisions of national legislation, we provide equal opportunities in all aspects. From recruitment to remuneration, we evaluate all human resources processes based on competence, ability, and performance in line with the principle of equality, without any form of discrimination based on gender, race, religion, language, ethnicity, or similar factors.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   We have molds only for our wheels, not for our way of thinking.
  </strong>
 </p>
</div>


Customer Quality Engineer

Siemens

<div>
 <strong>
  What are my responsibilities?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage the production infrastructure and manufacturing processes of assembly &amp; pre-production areas for the main product platform.
  </li>
  <li>
   Plan production equipment, layout, workflow, accidental prevention measures, and the respective processes with guidelines of production.
  </li>
  <li>
   Manage overall ramp-up phase of new production &amp; test equipment, or production launch of new products. and ensures life cycle support.
  </li>
  <li>
   Establish and monitor investment plans for the area and product of responsibility.
  </li>
  <li>
   Identify and implement cost saving measures, particularly those driven by Lean Manufacturing concepts, tracks savings and conduct follow-ups.
  </li>
  <li>
   Design and/or procurement of special devices and fixtures for proper assembly processes in coordination with internal and external resources.
  </li>
  <li>
   Conduct time and motions studies and derive time standards for station work contents and production calculations.
  </li>
  <li>
   Follow Siemens Production System principles and support other Siemens production centers worldwide for the new product implementation.
  </li>
  <li>
   Development of process KPIs and system for their monitoring.
  </li>
  <li>
   Ensure process documentation, and train related manufacturing staff.
  </li>
  <li>
   Drive and support continuous improvement activities as well as facilitate, lead and participate in Kaizen events to affect breakthrough changes
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What do I need to qualify for this job?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s Degree in Industrial / Mechanical Engineering.
  </li>
  <li>
   Very good knowledge of English both written and spoken. German would be an asset.
  </li>
  <li>
   Minimum 3 years of work experience as Production Engineer or similar responsibilities in production related business.
  </li>
  <li>
   Broad knowledge of cross-functional support/infrastructure processes and ability to connect loose ends into streamlined and harmonized results for the benefit of the organization.
  </li>
  <li>
   Management of process topics in lead factory environment; handling of global interfaces with headquarter and shared service organizations worldwide.
  </li>
  <li>
   Understanding and proven experience of lean manufacturing tools and methods (value Stream Mapping, 5S, Line Balancing, Shopfloor Management etc.)
  </li>
  <li>
   Knowledge of quality tools and methods (FMEA, 8D, Six Sigma, Pareto, Ishikawa etc.)
  </li>
  <li>
   Experience with CAD tools (Solidworks, Autocad etc.)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   What We Offer?
   <br/>
   <br/>
  </strong>
  <ul>
   <li>
    Speaking up Culture
   </li>
   <li>
    Respectful Workplace
   </li>
   <li>
    Being part of a global work environment
   </li>
   <li>
    Attractive remuneration package
   </li>
   <li>
    Excellent recognition tools providing spot awards
   </li>
   <li>
    Learning &amp; Development opportunities for both personal and professional growth
   </li>
   <li>
    Leave days for parents and a variety of flexible working models that allow time off for yourself and your family
   </li>
   <li>
    Creche allowance for mothers
   </li>
   <li>
    Share matching programs to become a shareholder of Siemens AG
   </li>
   <li>
    Remote working and remote living flexibility only for relevant positions
   </li>
   <li>
    Find more benefits here
    <br/>
    <br/>
   </li>
  </ul>
  <em>
   Individual benefits are adapted to meet local legal regulations, the requirements of different job profiles, locations, and individual preferences.
   <br/>
   <br/>
  </em>
  &ldquo;At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow &lsquo;s reality.
  <br/>
  <br/>
  As Siemens we believe physical barriers are not related to potential. Only the potential matters to us. Therefore, we look forward to receiving applications from candidates with physical barriers and chronic illnesses. We support healthy relationships between candidates with barriers and their colleagues because we believe we can create differences together.
  <br/>
  <br/>
  Siemens is dedicated to quality, equality, and valuating diversity and we welcome applications that reflect the diversity of the communities within which we work.
  <br/>
  <br/>
  We are looking forward to receiving your online application. Please ensure you complete all areas of the application form to the best of your ability as we will use the data to review your suitability for the role.
  <br/>
  <br/>
  Please find more information from our web site:
  <br/>
  <br/>
  https://new.siemens.com/tr/tr.html
  <br/>
  <br/>
 </strong>
</div>


Method Engineer

<div>
 <strong>
  Siemens Gebze factory
 </strong>
 is the lead factory for Air Insulated Switchgears in Siemens World and exporting more than 80 countries worldwide!
 <br/>
 <br/>
 We are looking for a
 <strong>
  Medium Voltage Order Manager
 </strong>
 who will be responsible for managing and running the entire project management process of MV factory switchgear orders and working with different countries.
 <br/>
 <br/>
 <strong>
  What part will you play?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Conduct project (order) management and manufacturing processes of MV Switchgear orders
  </li>
  <li>
   Establish and monitor the project (order) plan
  </li>
  <li>
   Coordinate and collaborate with factory intern groups
  </li>
  <li>
   Close collaboration with engineering and proposal groups
  </li>
  <li>
   Provide close communication with Siemens Regional companies
  </li>
  <li>
   Evaluate the process risks and initiate significant actions
  </li>
  <li>
   Ensure that project (order) processes are in line with factory processes
  </li>
  <li>
   Follow Siemens Production System principles
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What do I need to qualify for this job?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   University degree in Electrical Engineering / Mechanical Engineering
  </li>
  <li>
   Minimum 2-3 years of experience preferably in Switchgear business
  </li>
  <li>
   Advanced command of English and Turkish (German is an asset)
  </li>
  <li>
   Good in communication and people management
  </li>
  <li>
   Solution oriented, willing to work with different cultures
  </li>
  <li>
   Very good command of MS Office applications
  </li>
  <li>
   Knowledge on Switchgear Technology
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Speak up Culture
  </li>
  <li>
   Respectful Workplace
  </li>
  <li>
   Being part of a global work environment
  </li>
  <li>
   Attractive remuneration package
  </li>
  <li>
   Excellent recognition tools providing spot awards
  </li>
  <li>
   Learning &amp; Development opportunities for both personal and professional growth
  </li>
  <li>
   Leave days for parents and a variety of flexible working models that allow time off for yourself and your family
  </li>
  <li>
   Creche allowance for mothers
  </li>
  <li>
   Share matching programs to become a shareholder of Siemens AG
  </li>
  <li>
   Remote working and remote living flexibility only for relevant positions
  </li>
  <li>
   Find more benefits here
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Individual benefits are adapted to meet local legal regulations, the requirements of different job profiles, locations, and individual preferences.
  <br/>
  <br/>
 </em>
 &ldquo;At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow&lsquo;s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds&rdquo;
 <br/>
 <br/>
 As Siemens we believe physical barriers are not related to potential. Only the potential matters to us. Therefore, we look forward to receive applications of candidates with physical barriers and chronic illnesses. We support healthy relationships between candidates with barriers and their colleagues because we believe we can create differences together.
 <br/>
 <br/>
 Siemens is dedicated to quality, equality, and valuating diversity and we welcome applications that reflect the diversity of the communities within which we work.
 <br/>
 <br/>
 We are looking forward to receiving your online application. Please ensure you complete all areas of the application form to the best of you ability as we will use the data to review your suitability to the role.
 <br/>
 <br/>
 Please find more information from our web site:
 <br/>
 <br/>
 https://new.siemens.com/tr/tr.html
 <br/>
 <br/>
 Contact
 <br/>
 <br/>
 If you need more information please don't hesitate to contact us.
 <br/>
 <br/>
 +90 216 459 20 00
 <br/>
 <br/>
 https://new.siemens.com/tr/tr/genel/iletisim.html
 <br/>
 <br/>
 insanorganizasyon.tr@siemens.com
 <br/>
 <br/>
 www.instagram.com/siemensturkiye
 <br/>
 <br/>
 https://m.youtube.com/user/Siemens
 <br/>
 <br/>
 http://www.twitter.com/siemensturkiye
 <br/>
 <br/>
 http://www.facebook.com/siemensturkiye
 <br/>
 <br/>
</div>


Medium Voltage Order Manager

Point S Tire and Auto Service

<div>
 Responsive recruiter
 <br/>
 <br/>
 Replies within 24 hours
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   401(k) matching
  </li>
  <li>
   Competitive salary
  </li>
  <li>
   Free uniforms
  </li>
  <li>
   Health insurance
  </li>
  <li>
   Opportunity for advancement
  </li>
  <li>
   Training &amp; development
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits/Perks
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Paid time off
  </li>
  <li>
   Stable working hours
  </li>
  <li>
   Excellent Training &ndash; with opportunities for training and career advancement
  </li>
  <li>
   Medical and Accidental Benefits available after 60 days
  </li>
  <li>
   Competitive wages
  </li>
  <li>
   401(k) savings plan with company match
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 Are you ready to join the winning team? At Polo's Point S Tire, our team has a common goal of providing exceptional service to our customers, while also ensuring that each employee feels valued, respected, and engaged in contributing to the success. With our strong reputation for family values and operational ethics, we are eager to add more team members who want to grow with us.
 <br/>
 <br/>
 Our
 <strong>
  Service Advisors
 </strong>
 act as the primary point of contact between customers and the service department. This role is pivotal in ensuring customer satisfaction by accurately understanding customer needs, recommending services and repairs, and providing detailed explanations of work performed and associated costs. The advisor facilitates a smooth service experience by coordinating with technicians, managing service schedules, and following up on the progress of repairs or maintenance. This role demands a balance between technical understanding and the ability to communicate effectively, ensuring customers receive both excellent service and comprehensible advice on their vehicle&rsquo;s needs. A Service Advisor must be confident and capable of advising on Retail Tires, Oil Changes, Preventative Maintenance, Medium Truck, TBR, Ag and Basic Mechanical.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Perform All Duties and skills of a Service Advisor
  </li>
  <li>
   Understand the skills and processes of Service Technician II (Retail &amp; Commercial)
  </li>
  <li>
   Conducting an in-depth inspection of the customer's vehicle to identify apparent tire and level II mechanical issues.
  </li>
  <li>
   Documenting the customer's concerns and collecting relevant information.
  </li>
  <li>
   Recommending tires and basic services based on the vehicle's condition and the customer's concerns.
  </li>
  <li>
   Providing clear explanations of recommended tires and/or services, including costs and timeframes.
  </li>
  <li>
   Providing customers with accurate cost estimates for proposed tires and/or basic services.
  </li>
  <li>
   Scheduling of tires and basic mechanical service
  </li>
  <li>
   Higher level of communication with service technicians and customers.
  </li>
  <li>
   Suggest preventive maintenance services and upsell additional services when appropriate.
  </li>
  <li>
   Educating customers about the importance of routine maintenance.
  </li>
  <li>
   Ordering necessary Tires for customers.
  </li>
  <li>
   Understanding inventory and ensuring the availability of required tires.
  </li>
  <li>
   Educating customers on tire and basic service best practices and answering questions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School Diploma or Equivalent
  </li>
  <li>
   Technical or vocational training courses in automotive repair, tire technology, or a related field a plus
  </li>
  <li>
   Willingness to pursue TIA certification with company support and assistance
  </li>
  <li>
   Valid driver&rsquo;s license and acceptable driving record required
  </li>
  <li>
   Prior experience in a customer service role, ideally within the automotive or related industries, demonstrating the ability to handle customer inquiries and resolve issues effectively.
  </li>
  <li>
   Experience in or knowledge of the automotive industry, including an understanding of basic automotive maintenance and repair procedures.
  </li>
  <li>
   Excellent verbal and written communication skills to clearly and effectively interact with customers and relay information between customers and technicians.
  </li>
  <li>
   Strong focus on delivering high-quality customer service, with the ability to listen to customer needs, empathize with their concerns, and ensure a positive service experience.
  </li>
  <li>
   Ability to manage multiple tasks and appointments efficiently, maintaining accurate records and schedules.
  </li>
  <li>
   Proficiency in using computer systems, including POS software, appointment scheduling software, and basic office software (e.g., Microsoft Office).
  </li>
  <li>
   The ability to upsell services and products based on vehicle condition and customer needs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Company Overview
  <br/>
  <br/>
 </strong>
 Are you ready to join the winning team? At Polo's Point S Tire, our team has a common goal of providing exceptional service to our customers, while also ensuring that each employee feels valued, respected, and engaged in contributing to the success. With our strong reputation for family values and operational ethics, we are eager to add more team members who want to grow with us.
 <br/>
 <br/>
 Compensation: $16.00 - $18.00 per hour
 <br/>
 <br/>
 Careers
 <br/>
 <br/>
 At Point S Tire, our employees become like family. We believe in investing in the future of our employees and developing them to grow with our organization.
</div>


Automotive Service Advisor

Atlas Copco

<div><div><div><div><div><h1 class="jobSectionHeader"><b>Field Service Technician-Izmir
</b></h1></div></div></div></div><div><div><div><div>Functional area: Service
</div></div></div></div><div><div><div><div>Location: Turkiye
</div></div></div></div><div><div><div><div>City: Izmir
</div></div></div></div><div><div><div><div>Company name: Atlas Copco Makinalari Imalat AS
</div></div></div></div><div><div><div><div>Date of posting: Dec 9, 2025<br>
</div></div></div></div><p></p><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Field Service Technician-&#304;zmir</b></h2>
</div><div><p>
Is your day successful if you can keep the machines running and if customers are satisfied with your work? As a service technician, do you enjoy having a team of colleagues that looks after your daily planning, makes sure the right spare parts you need are delivered on time and supports you remotely when you are facing more complex technical issues?</p><br>
<p></p>
<p>
We are looking for 2 technicians who loves to work autonomously in a diversity of companies for Izmir Region. Do you enjoy travelling to different customers in your dedicated region? You can start your day from home and drive to the customer with a company vehicle fully equipped with safe and rock-solid tools.</p><br>
<p></p>
<p>
Do you get energy when you can learn new things? Our customers have a range of different types of compressors with a variety of technologies (from mechanical, electronic to Internet Of Things and complex control mechanisms) allowing you to grow in techniques and specializations based on your interests and experience. We are proud of our dedicated training academies, supported by experts who are also reflecting on what service will look like in the future.</p>
<p>
Do you have an affinity with working with machines, and, above all, are you eager to work and to be trained as a service technician?</p><br>
<p></p>
<p>
Then we would like to get to know you better and to see if you click, not only with our position as service technician, but also with our own company values.</p>
<p>
Your mission as the Field Service Technician is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers technology through your expertise. Your work is important for supporting the operational success and technological advancement of industries relying on these technologies.</p><br>
<p></p>
<p><b>
You will</b></p>
<ul>
<li>Report into the Service Team Leader.</li>
<li>Conduct planned and ad hoc visits to inspect, service, troubleshoot, and repair various technical systems. You will also diagnose any issues to prevent equipment downtime.</li>
<li>Perform installations, ensure safety compliance, and document activities.</li>
<li>Be the on-site contact, providing service recommendations and addressing customer needs promptly.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>To succeed, you will need</b></h2>
</div><div><div>We invite you to apply even if you don't meet every requirement, as we value diverse experiences and perspectives and look forward to what you can contribute to the role.</div>
<div><ul><li>Proficient in electrical systems with at least 3 years of hands-on experience.</li>
<li>Possess a high school diploma in Electrical or Electronic fields.</li>
<li>Since this role involves direct customer interaction, you should have strong interpersonal skills, be proficient with computers, and hold a valid driving license.</li>
<li>Demonstrate excellent communication skills, a customer-focused mindset, and a passion for solving technical problems.</li>
</ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>In return, we offer</b></h2>
</div><div><ul> <li>Culture of trust and accountability</li>
<li> Lifelong learning and career growth</li>
<li> Innovation powered by people</li>
<li> Comprehensive compensation and benefits</li>
<li> Health and well-being</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Job location</b></h2>
</div><div><p>
You will be part of our customer center in Izmir. You will join a dynamic field service team, working remotely and spending a significant amount of time traveling to visit customers within your designated area, Turkey.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Contact information</b></h2>
</div><div><p>
Talent Acquisition Team: &#350;eyma Sar&#305;kaya</p></div></div></div><br>
<p></p>
<p><b>
Uniting curious minds</b><br>
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.</p></div></div></div></div></div><p></p>

Field Service Technician-Izmir

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