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customer service officer corporate office

Madi International

Overview <p>Madi International is seeking a dedicated and professional Customer Service Officer to join our team. In this role, you will play a key part in delivering outstanding service and support to our clients, ensuring their satisfaction and enhancing their overall experience with the brand. The ideal candidate is organized, responsive, and committed to maintaining high service standards.</p> Responsibilities <ul><li>Respond to customer inquiries via phone, email, and in person in a professional and timely manner</li><li>Process orders, returns, and service requests accurately</li><li>Resolve customer complaints with a solution-oriented approach</li><li>Maintain customer records and update information in the CRM system</li><li>Provide information on products, services, and promotions</li><li>Coordinate with internal teams to ensure customer satisfaction</li><li>Uphold Madi International's standards of customer care and professionalism</li></ul> Qualifications <ul><li>1-2 years of experience in customer service or a similar role</li><li>Strong communication skills in both English and Arabic</li><li>High school diploma or higher education (bachelors degree is a plus)</li><li>Proficiency in Microsoft Office and CRM systems</li><li>Excellent problem-solving skills and attention to detail</li><li>Positive attitude and ability to work as part of a team</li><li>Passion for the beauty and wellness industry is a plus</li></ul> Seniority level <ul><li>Entry level</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Other</li></ul> Industries <ul><li>Cosmetics</li></ul><p>Get notified about new Customer Service Officer jobs in Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates.</p>

Customer Service Officer-Corporate Office

DELTA GULF GROUP

<p><b>Full job description</b></p><p><b>Job Title: Sales Coordinator &ndash; Transport &amp; Logistics Industry</b></p><p><b>Location:</b> Abu Dhabi<br/><b>Employment Type:</b> Full-time<br/><b>Experience Required:</b> 3-5 years</p><p><b>About the Role</b></p><p>We are hiring a dedicated and proactive <b>Sales Coordinator</b> to join our team in the transport and logistics sector. The ideal candidate will support the sales team, manage customer inquiries, prepare quotations, and ensure smooth coordination between operations, clients, and internal departments.</p><p><b>Key Responsibilities</b></p><ul><li>Assist the sales team in day-to-day activities and client communication</li><li>Prepare quotations, sales proposals, and transport service rates</li><li>Coordinate bookings and follow-up on shipments with operations teams</li><li>Handle customer inquiries, resolve issues, and ensure timely updates</li><li>Build and maintain strong customer relationships</li><li>Support the sales team in achieving monthly and annual revenue targets</li></ul><p><b>Requirements</b></p><ul><li>Experience in the <b>Oil &amp; Gas</b> <b>transport, logistics, or supply chain industry</b> (preferred)</li><li>Strong communication and customer service skills</li><li>Ability to multitask and work under pressure</li><li>Proficiency in MS Office (Excel, Word,)</li><li>Detail-oriented, organized, and proactive</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary and incentives</li><li>Professional growth and training opportunities</li><li>Opportunity to work in a fast-growing sector</li></ul><p>Job Type: Full-time</p><p>Job Type: Full-time</p><p>Experience:</p><ul><li>Sales Officer: 3 years (Preferred)</li></ul><p>License/Certification:</p><ul><li>Driving License (Preferred)</li></ul><p>Location:</p><ul><li>Abu Dhabi (Preferred)</li></ul>

Sales Officer (Oil & Gas Transport)

Wio Bank

<div>
 Wio Bank
 <br/>
 <br/>
 Wio Bank is a leading one-of-a-kind financial platform that is revolutionizing the banking industry in the MENA region. Our platform is here to reboot personal and business banking in the digital age. Our personalised features and seamlessly integrated services are built around your needs, helping you spend, save, and plan for your future.
 <br/>
 <br/>
 Role Overview
 <br/>
 <br/>
 We are seeking a proactive and results-driven Customer Success Officer to lead our efforts in acquiring and onboarding new high value business accounts. This role is dedicated to expanding our corporate client portfolio, driving market growth, and ensuring a seamless onboarding experience that establishes strong, long-term partnerships.
 <br/>
 <br/>
 As a Customer Success Officer, you will identify and pursue high-value opportunities, engage key decision-makers, deliver tailored solutions, and secure strategic relationships. You will also oversee the onboarding process, ensuring new clients experience exceptional value and a smooth transition from day one.
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   New Business Development &amp; Client Acquisition
  </li>
  <li>
   Proactively identify and target corporate clients through research, networking, referrals, and digital outreach.
  </li>
  <li>
   Initiate conversations with key stakeholders to understand their business needs and challenges.
  </li>
  <li>
   Deliver compelling presentations and proposals that demonstrate the value of our solutions.
  </li>
  <li>
   Negotiate and finalize agreements to bring new clients on board.
  </li>
  <li>
   Strategic Market Expansion
  </li>
  <li>
   Analyze market trends and identify sectors with high growth potential.
  </li>
  <li>
   Build and maintain a pipeline of qualified opportunities to meet acquisition targets.
  </li>
  <li>
   Collaborate with internal teams to develop strategies for penetrating new markets.
  </li>
  <li>
   Onboarding &amp; Implementation
  </li>
  <li>
   Lead the onboarding process for new clients, ensuring a smooth and efficient experience.
  </li>
  <li>
   Provide training, resources, and guidance to help clients quickly adopt our offerings.
  </li>
  <li>
   Coordinate with internal teams for successful implementation and handoff.
  </li>
  <li>
   Relationship Building &amp; Value Creation
  </li>
  <li>
   Establish trust and rapport with new clients to ensure satisfaction and open communication.
  </li>
  <li>
   Act as the primary point of contact during the initial engagement phase.
  </li>
  <li>
   Gather feedback and insights to continuously improve the onboarding experience.
  </li>
  <li>
   Growth Collaboration &amp; Reporting
  </li>
  <li>
   Work closely with Marketing and Growth teams to optimize lead generation and conversion strategies.
  </li>
  <li>
   Maintain accurate records of interactions and progress in the CRM system.
  </li>
  <li>
   Share regular updates on acquisition goals, onboarding metrics, and client health.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications And Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business, Marketing, Communications, or related field.
  </li>
  <li>
   2&ndash;4 years of experience in sales of banking products, business development or corporate client acquisition,.
  </li>
  <li>
   Strong communication, negotiation, and presentation skills.
  </li>
  <li>
   Proven track record of securing new business and building strategic relationships.
  </li>
  <li>
   Goal-oriented mindset with a focus on delivering measurable outcomes.
  </li>
  <li>
   Proficiency in CRM tools such as Salesforce, HubSpot, or similar.
  </li>
  <li>
   Self-motivated, energetic, and able to work independently and collaboratively.
   <br/>
   <br/>
  </li>
 </ul>
 Key Performance Indicators (KPIs)
 <br/>
 <br/>
 <ul>
  <li>
   Number of new corporate clients acquired
  </li>
  <li>
   Conversion rate of qualified opportunities
  </li>
  <li>
   Time to onboarding completion
  </li>
  <li>
   Client satisfaction during onboarding
  </li>
  <li>
   Revenue contribution from new partnerships
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive base salary plus performance-based incentives
  </li>
  <li>
   Career growth opportunities in business development and client success
  </li>
  <li>
   Continuous learning and professional development
  </li>
  <li>
   Collaborative and supportive work environment
  </li>
  <li>
   Health and wellness benefits
  </li>
 </ul>
</div>


Customer Success Officer

PLUS UAE

<p><b>Job Title: HR Officer</b></p><p><b>Department:</b> Human Resources<br/><b>Company:</b> Plus UAE Group (Plus UAE &amp; Vortexen Dynamics)<br/><b>Location:</b> Abu Dhabi, UAE <b>or</b> Kochi Infopark, India (Remote Office)<br/><b>Experience Required:</b> Minimum 5+ Years<br/><b>Employment Type:</b> Full-Time</p><p><b>About Plus UAE Group</b></p><p>Plus UAE Group is a diversified organization operating across <b>Business Setup, Corporate PRO Services, Government Representation Services, and Engineering Solutions</b> for Oil &amp; Gas, Nuclear, Marine, and Industrial sectors under its engineering division <b>Vortexen Dynamics</b>. We believe that Human Resources is the foundation of organizational success and growth.</p><p><b>Role Objective</b></p><p>The HR Officer will be responsible for leading recruitment, employee engagement, performance systems, and HR compliance, ensuring the company builds a <b>high-performing and motivated workforce</b>. The candidate must believe HR is the <b>core function driving company success</b> by hiring the right talent at the right time.</p><p><b>Key Responsibilities</b></p><p><b>Talent Acquisition &amp; Staffing</b></p><ul><li>Develop and execute end-to-end recruitment strategies for UAE and India operations</li><li>Source, screen, and hire qualified candidates efficiently and within deadlines</li><li>Maintain manpower planning aligned with business expansion (Business Setup &amp; Engineering)</li><li>Work closely with department heads to assess hiring needs</li></ul><p><b>HR Administration &amp; Compliance</b></p><ul><li>Maintain employee records, onboarding, contracts, and documentation</li><li>Ensure UAE Labor Law and India Labor Law compliance depending on work location</li><li>Handle visa and onboarding processes with internal PRO team (for UAE roles)</li></ul><p><b>Performance &amp; Culture Development</b></p><ul><li>Implement performance management systems &amp; KPIs</li><li>Conduct training needs analysis and coordinate employee development programs</li><li>Support employee welfare, conflict resolution, and grievance handling</li><li>Build a strong culture of teamwork, accountability, and productivity</li></ul><p><b>Policies, Strategy &amp; HR Systems</b></p><ul><li>Develop HR policies, SOPs, processes, and organization structure</li><li>Ensure HR planning supports long-term business goals</li><li>Implement HR digital systems for tracking hiring, attendance, leave, appraisals</li><li>Support management in HR budgeting and workforce cost control</li></ul><p><b>Engagement &amp; Retention</b></p><ul><li>Organize employee initiatives to improve morale and retention</li><li>Support reward and recognition frameworks</li></ul><p><b>Candidate Profile</b></p><ul><li>Minimum <b>5+ years experience</b> in HR Operations &amp; Recruitment (UAE experience preferred)</li><li>Bachelor&rsquo;s Degree required; Master&rsquo;s in HR/Business Administration is an advantage</li><li>Strong practical knowledge of <b>recruitment</b>, especially engineering and corporate roles</li><li>High sense of responsibility, integrity, professionalism, and confidentiality</li><li>Excellent communication skills (English mandatory)</li><li>Should be energetic, proactive, target-oriented, and capable of working independently</li><li>Strong belief that <b>HR is a strategic driver of business success</b></li></ul><p><b>Work Options</b></p><p>The candidate can choose one of the following work locations:</p><ul><li><b>Abu Dhabi &mdash; Inhouse Office (HQ)</b></li><li><b>India &mdash; Kochi Infopark Remote Office</b></li></ul><p><i>Hybrid option may be considered based on performance.</i></p><p><b>Why Join Plus UAE Group</b></p><ul><li>Opportunity to build HR structure for a fast-growing multi-division company</li><li>Leadership involvement in shaping teams for Business Setup &amp; Engineering sectors</li><li>Growth-oriented work culture with clear career progression</li></ul><p>Job Type: Full-time</p>

HR Officer

Dusit

<div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<p>**Jo b required for March &ndash; May 2026**</p>
<p>
PRIMARY RESPONSIBILITIES</p>
<ul><li>Facilitate English classes to all operational departments</li></ul>
o Create an appropriate syllabus though department and individual needs<br>
o Make an assessment with all learners to ensure the improvement<br>
o Prepare learning material.<br>
o Coordinate with other departments to ensure the learning schedule.<br>
o Ensure that the learning tracking is always up to date and keep in file<br>
o Ensure that the staff receives their full benefits and welfare.
<p>
ADMINISTRATIVE RESPONSIBILITIES</p>
<ul><li>Develops oneself at all times.</li><li>Understands hotel operation and policies so that can assist others to perform their functions efficiently.</li><li>Maintains grooming standards.</li><li>Helps conserve energy and water, manages wastes by reducing and recycle the wastes, carefully use of all resources.</li><li>Establishes two ways communication with all including encourage this practice among all.</li><li>Ensures the tidiness &amp; cleanliness in the office.</li><li>Performs any other related duties as assigned by superior.
</li></ul><p>ACCOUNTABILITIES</p>
<ul><li>Represents Dusit&rsquo;s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</li></ul>
<p>
COMPANY&rsquo;S CULTURE</p>
<ul><li>Communicate and fully embracing the Company&rsquo;s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. &ndash; &ldquo;Proud to belong and to contribute&rdquo;</li></ul>
<p>
CONFIDENTIALITY</p>
<ul><li>Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</li></ul>
<p>
JOB REQUIREMENT
</p><ul><li>At least Bachelor degree in Teaching.</li><li>Practical experience in English language teaching at least 3 years.</li><li>Have good creativity and innovation</li><li>Computer literate Posses professional disposition with good communication and interpersonal skills</li></ul><br>
</div><div><div>
</div></div></div><div></div><div><div><div><h2 class="jobSectionHeader"><b>Information</b></h2><div>
<ul><div><div><div>Date Posted</div>
<div>December 3, 2025</div>
</div></div><div><div><div>Location</div>
<div><div>Dusit Thani Abu Dhabi
</div></div></div></div><div><div><div>Division</div>
<div><div><div>Corporate Office &gt; Human Resources
</div></div></div></div></div><div><div><div>Minimum Experience</div>
<div>3 Year
</div></div></div><div><div><div>Qualification</div>
<div>Bachelor Degree
</div></div></div><div><div><div>Career Level</div>
<div>Officer</div></div></div></ul></div></div></div></div></div></div>

English Teacher – 3-month contract (UAE Resident only)

Confidential Jobs

<div>
 <p>
  We are a Singapore-based FinTech company looking for a Country Manager to launch and lead our regulated platform business in the UAE. Based within the Abu Dhabi Global Market (ADGM), this is a critical role responsible for ensuring full regulatory compliance, successful operational launch, and strategic growth. We are seeking a leader with deep knowledge of the UAE's financial and regulatory environment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  1. Compliance and Regulation
 </p>
 <ul>
  <li>
   Serve as the primary responsible party for running the regulated business within the ADGM framework.
  </li>
  <li>
   Ensure all business activities adhere strictly to UAE regulation and internal compliance standards.
  </li>
  <li>
   Identify, secure, and manage all licenses required for the business, the Country Manager role, and all future hires (CS, Marketing, etc.).
  </li>
 </ul>
 <p>
  2. Operations and Management
 </p>
 <ul>
  <li>
   Oversee and manage all operations (Ops) of the platform business.
  </li>
  <li>
   Manage the P&amp;L and ensure the business meets its financial and operational targets.
  </li>
  <li>
   Establish internal processes, controls, and reporting structures necessary to run a regulated entity.
  </li>
  <li>
   Report directly to Singapore Head Office and act as the local representative for the UAE entity.
  </li>
 </ul>
 <p>
  3. Growth and Expansion
 </p>
 <ul>
  <li>
   Develop and execute the local market strategy.
  </li>
  <li>
   Drive customer acquisition and business growth.
  </li>
 </ul>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   Proven experience in a senior compliance, operations, or managerial role within the UAE, ideally within the FinTech or regulated financial services sector.
  </li>
  <li>
   Deep and current working knowledge of UAE financial regulations, particularly those relevant to the ADGM.
  </li>
  <li>
   Demonstrated ability to launch and manage a regulated platform or financial services business.
  </li>
  <li>
   Strong understanding of corporate structure and licensing requirements for an expanding business.
  </li>
  <li>
   Must possess all necessary licenses/approvals for the role, capable of being approved by the ADGM Financial Services Regulatory Authority (FSRA) as a Senior Executive Officer (SEO), if required for the regulated business
  </li>
 </ul>
 <p>
 </p>
</div>


Country Manager UAE (ADGM)

Al Ramz Corporation

A financial services firm in Abu Dhabi is seeking a Chief HR Officer and Head of Business Support. The role requires a minimum of 10 years' experience in corporate finance advisory, a Bachelor's in Law, and fluency in Arabic and English. The incumbent will direct legal strategy, ensure compliance with regulations, and provide guidance on governance matters. Strong negotiation skills and extensive corporate law knowledge are mandatory.

Senior VP, Legal & Corporate Governance

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