accounts officer Jobs in Karachi Pakistan

accounts officer

customer service representative Jobs in Karachi Pakistan

customer service representative

customer sales executive Jobs in Karachi Pakistan

customer sales executive

customer service executive Jobs in Karachi Pakistan

customer service executive

it officer

customer service officer

An Nafay Associates

Job DescriptionResolve customer complaints and warranty cases received by phone, mail, email, fax, and social media. Communicate with customers directly to resolve issues and follow up when necessary. Handling of complaints provision of advice on any arising questions and the recommendation of upselling services. Making a significant contribution to customer retention and thus to their company's profitability.Duties and Requirements of After Sales Complaint Officer1. Attend calls or read messages by social media of customer complaints, and warranty issues.2. Handle customer complaints &amp; issues promptly and accurately3. Assist customers with after-sales service issues (spare parts &amp; repairs)4. Provision of advice on any arising questions and the recommendation of upselling services.5. Record customer complaints6. Liaise closely with pertinent departments to resolve the issue7. Assign jobs to field engineers8. Track technical staff for resolution of the complains9. Arrangements of required parts for complaints10. Collection of payments received by technical field staff11. Excellent customer service skills12. Good team player, mature, independent, multi-tasker, initiative, meticulous, proactive and positive working attitude13. Minimum qualification Intermediate14. Proficient in MS Office applications (Word &amp; Excel)Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>

CUSTOMER SERVICE OFFICER

Avery Dennison

<div>
 
 Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible&trade; products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide &mdash; including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive &mdash; we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 ABOUT YOUR ROLE
 
 
 
 
 
 
 To ensure that customers are satisfied with the product, and build profitable customer relationships by maintaining a link between customers and the organization.
 
 
 
 
 
 
 
 
 YOUR RESPONSIBILITIES WILL INCLUDE:
 
 
 
 
 <ul>
 <li>
 
 
 To coordinate with the sales and production stakeholders and other functional stakeholders to ensure timely delivery of quality goods and services.
 
 
 
 
 </li>
 <li>
 
 
 To timely respond to customer enquiries and requests via all modes of communication.
 
 
 
 
 </li>
 <li>
 
 
 To handle customer complaints according to the Company procedures and service standard.
 
 
 
 
 </li>
 <li>
 
 
 To communicate with customers and vendors regarding the latest development of the customers and work with Customer Service Supervisor to maintain updated customer profile information.
 
 
 
 
 </li>
 <li>
 
 
 To use the updated standard forms and to work with Customer Service Supervisor to maintain updated records as required by ISO procedures (e.g. order forms etc.).
 
 
 
 
 </li>
 <li>
 
 
 To acknowledge customers on new orders by email and forward it to the Central Order Desk in case missing.
 
 
 
 
 </li>
 <li>
 
 
 To check the customer order information.
 
 
 
 
 </li>
 <li>
 
 
 To Coordinate and follow up with the customers for unclean orders to resolve in a timely manner.
 
 
 
 
 </li>
 <li>
 
 
 To Coordinate with GPD for the new item setup.
 
 
 
 
 </li>
 <li>
 
 
 To Coordinate with finance for new customer account setup along with form and necessary documents.
 
 
 
 
 </li>
 <li>
 
 
 To check the data and release in the system as per customer order forms.
 
 
 
 
 </li>
 <li>
 
 
 To coordinate with the customers in case of data issues like non availability or incorrect.
 
 
 
 
 </li>
 <li>
 
 
 To send the layouts to the customers for approval and inform the Order Management Team for processing after approval.
 
 
 
 
 </li>
 <li>
 
 
 To share the Proforma Invoices with the customers for official Purchase Order or advanced payment arrangement.
 
 
 
 
 </li>
 <li>
 
 
 To share the daily dispatch details with the customers.
 
 
 
 
 </li>
 <li>
 
 
 To share the overall open orders status with the customers (bi-weekly, weekly or fortnightly basis).
 
 
 
 
 </li>
 <li>
 
 
 Assist supervisor to investigate the root cause of CCR(Customer Complaint Record) and work out corrective action.
 
 
 
 
 </li>
 <li>
 
 
 Ensure to follow the SOPs and Business Rules related to the Customer Services Department.
 
 
 
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 
 
 Bachelor&rsquo;s degree with 4-5 years of Experience in handling corporate customers preferably in an export industry
 
 
 
 
 </li>
 <li>
 
 
 Active Listening and Communication skills
 
 
 
 
 </li>
 <li>
 
 
 Empathy and Patience
 
 
 
 
 </li>
 <li>
 
 
 Responsiveness
 
 
 
 
 </li>
 <li>
 
 
 Emotional Intelligence
 
 
 
 
 </li>
 <li>
 
 
 Integrity
 
 
 
 
 </li>
 <li>
 
 
 Analytical skills
 
 
 
 
 </li>
 <li>
 
 
 Grip on Google tools
 
 
 
 
 </li>
 <li>
 
 
 Decision Making skills
 
 
 
 
 </li>
 <li>
 
 
 Time Management
 
 
 
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.
 
 
 
</div>

Sr. Customer Service Officer

<div>Company Description 
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible&trade; products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide &mdash; including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive &mdash; we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com. 
Job Description 
ABOUT YOUR ROLE
To ensure that customers are satisfied with the product, and build profitable customer relationships by maintaining a link between customers and the organization. 
YOUR RESPONSIBILITIES WILL INCLUDE:<ul><li>
To coordinate with the sales and production stakeholders and other functional stakeholders to ensure timely delivery of quality goods and services.</li><li>
To timely respond to customer enquiries and requests via all modes of communication.</li><li>
To handle customer complaints according to the Company procedures and service standard.</li><li>
To communicate with customers and vendors regarding the latest development of the customers and work with Customer Service Supervisor to maintain updated customer profile information.</li><li>
To use the updated standard forms and to work with Customer Service Supervisor to maintain updated records as required by ISO procedures (e.g. order forms etc.).</li><li>
To acknowledge customers on new orders by email and forward it to the Central Order Desk in case missing.</li><li>
To check the customer order information.</li><li>
To Coordinate and follow up with the customers for unclean orders to resolve in a timely manner.</li><li>
To Coordinate with GPD for the new item setup.</li><li>
To Coordinate with finance for new customer account setup along with form and necessary documents.</li><li>
To check the data and release in the system as per customer order forms.</li><li>
To coordinate with the customers in case of data issues like non availability or incorrect.</li><li>
To send the layouts to the customers for approval and inform the Order Management Team for processing after approval.</li><li>
To share the Proforma Invoices with the customers for official Purchase Order or advanced payment arrangement.</li><li>
To share the daily dispatch details with the customers.</li><li>
To share the overall open orders status with the customers (bi-weekly, weekly or fortnightly basis).</li><li>
Assist supervisor to investigate the root cause of CCR(Customer Complaint Record) and work out corrective action.</li><li>
Ensure to follow the SOPs and Business Rules related to the Customer Services Department.</li></ul> 
Qualifications<ul><li> 
Bachelor&rsquo;s degree with 4-5 years of Experience in handling corporate customers preferably in an export industry</li><li>
Active Listening and Communication skills</li><li>
Empathy and Patience</li><li>
Responsiveness</li><li>
Emotional Intelligence</li><li>
Integrity</li><li>
Analytical skills</li><li>
Grip on Google tools</li><li>
Decision Making skills</li><li>
Time Management</li></ul> 
Additional Information 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.</div>

NEWYORK CAPITAL FUNDS

ABOUT US :We the Newyork Capital Funds are USA based Invesment company who are authorized legally from FBR , SCEP , CDC &amp; IRS.we empower individuals and institutions to grow their wealth through smart, strategic investments. As a trusted leader in the financial services sector, we offer a range of investment solutions in USA from Food chain sector and Retails stores to our own diamond brand LUXE. We're expanding our team and looking for a dynamic Sales &amp; Marketing Officer to help us grow our client base and deliver exceptional investment opportunities.Position Overview:We are looking for energetic and results-driven mature( FEMALES) Sales &amp; Customer Marketing Representatives to join our growing team. This role is perfect for women with a passion for sales, marketing, and relationship-building. You&rsquo;ll be responsible for reaching out to high-profile clients, including doctors, to set appointments, market our services, and close deals.Key Responsibilities:<ul><li>Outbound Calling: Contact doctors, medical professionals, and other high-net-worth individuals to introduce our investment solutions and set appointments.</li><li>Client Relationship Management: Develop and maintain strong relationships with clients, ensuring they feel informed, valued, and supported.</li><li>Sales &amp; Marketing: Promote our business offerings, highlight the benefits, and answer any questions potential clients may have.</li><li>Appointment Setting: Schedule calls, meetings, or consultations between clients and our senior investment team members.</li><li>Deal Closure: Work to finalize agreements, providing exceptional customer service and guiding clients through the process.</li></ul>Qualifications:<ul><li>Female candidates preferred (as the role requires targeted customer engagement and outreach to specific demographics).</li><li>Proven experience in sales, telemarketing, or customer marketing (experience in investment or financial services is a plus).</li><li>Strong communication skills, with the ability to effectively engage and build relationships over the phone and through email.</li><li>Confident, persuasive, and goal-oriented mindset.</li><li>Organized and able to multitask in a fast-paced environment.</li><li>A passion for helping others make smart financial decisions.</li></ul>What We Offer :Competitive Basic salary with performance-based Exceptional bonuses.Comprehensive training and career development support.Access to a wide range of investment products and resources.Collaborative and growth-oriented work environment.How to Apply :Send your resume to our phone whatsapp number : 03305505502 ,, 03317909775OFFICE LOCATION : OFFICE NO (201), SECOND FLOOR PLOT - ICONIC TRADE CENTER , SHARAFABAD ( KHI )Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

CUSTOMER SERVICE & SALES OFFICER ( FEMALES ONLY )

Arwaj Tech

Job Summary: We are seeking a dynamic and motivated Customer Support Officer to join our team. This opportunity is designed to provide hands-on experience in customer service and support, allowing the intern to gain valuable skills and contribute to the success of our organization.Responsibilities:<ul><li>Gain a comprehensive understanding of the company's brand, customer base, product goals, and service aspects.</li><li>Rotate through various divisions of responsibility, providing innovative ideas to enhance business operations.</li><li>Engage with customers or clients, delivering exceptional service and support, and potentially contributing to sales efforts.</li><li>Collaborate with the team to identify opportunities for improving customer service and internal processes.</li><li>Learn and become proficient in using internal software systems.</li><li>Assist in creating and analyzing performance reports to identify areas for improvement.</li><li>Support the Retention program efforts and contribute to Upgrades/SaaS conversion initiatives.</li><li>Assist in coordinating various communication initiatives, both internal and external, to enhance customer engagement.</li></ul>Requirements &amp; Skills:<ul><li>6 Months to 1 year of Experience of Customer support</li><li>Strong communication skills, both verbal and written.</li><li>Ability to work effectively in a team environment and independently.</li><li>Proficiency in Microsoft Office suite, particularly PowerPoint and Excel.</li><li>Proven customer support experience or a track record of exceeding goals is a plus</li></ul>Additional Information: This internship is an excellent opportunity for individuals seeking to gain practical experience in customer support and service. The successful candidate will have the chance to contribute to meaningful projects and develop essential skills that will benefit their professional growth.<ul><li>Job Timings: 9:00 am to 5:30 pm (Monday to Friday) ( Saturday - Alternate)</li><li>Location: PECHS Block 6</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthExperience:<ul><li>Sales or Customer Support: 1 year (Preferred)</li></ul>Work Location: In person

Customer Support Officer

Waada Digital Pvt Ltd

Shaadi.org.pk is hiring a CSR Matchmaking Officer for its Nazimabad Branch to manage member profiles, understand client preferences, and facilitate suitable matches. The ideal candidate should have strong communication skills, professionalism, and the ability to build lasting relationships with clients.Key Responsibilities:<ul><li>Manage and update client profiles accurately.</li><li>Understand client preferences and suggest compatible matches.</li><li>Conduct regular follow-ups and maintain positive client relationships.</li><li>Coordinate meetings and maintain detailed records.</li><li>Achieve monthly matchmaking and client satisfaction targets.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree (Business, Marketing, or related field)</li><li>Experience: Minimum 2 years in client relations or customer service</li><li>Age: 22 years or above</li><li>Gender: Open to both males and females</li><li>Skills: Excellent communication, organizational, and MS Office skills</li></ul>Salary &amp; Benefits:<ul><li>Rs. 50,000 Basic</li><li>Food, medical, and conveyance allowance</li><li>Performance-based incentives</li></ul>Work Schedule: Monday to Saturday | 11:00 AM &ndash; 8:00 PMJob Type: Full-timePay: From Rs50,000.00 per monthWork Location: In person

CSR Matchmaking Officer – Nazimabad Branch

Shaadi.org.pk is seeking a dedicated and professional Female CSR Matchmaking Officer for its Gulshan-e-Iqbal Branch. The ideal candidate will confidently manage member profiles, understand client preferences, and help facilitate meaningful and compatible matches. We are looking for someone who is well-spoken, organized, and skilled in building strong and positive client relationships.Key Responsibilities:<ul><li>Manage and update client profiles with accuracy and confidentiality.</li><li>Understand client preferences and recommend compatible matches.</li><li>Conduct regular follow-ups and maintain strong client relationships.</li><li>Coordinate meetings between potential matches and ensure smooth communication.</li><li>Maintain detailed records and documentation.</li><li>Achieve monthly matchmaking goals and client satisfaction targets.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree (Business, Marketing, Social Sciences, or a related field).</li><li>Experience: Minimum 2 years in customer service, client relations, or similar roles.</li><li>Age: 22 years or above.</li><li>Gender: Female candidates only.</li><li>Skills: Excellent communication, strong organizational abilities, and proficiency in MS Office.</li></ul>Salary &amp; Benefits:<ul><li>Basic Salary: Rs. 50,000</li><li>Performance-based incentives</li></ul>Work Schedule: Monday to Saturday | 10:00 AM &ndash; 7:00 PMJob Type: Full-timePay: From Rs50,000.00 per monthWork Location: In person

CSR Matchmaking Officer-Female (Gulshan e Iqbal)

Explore 907+ Customer service officer in Karachi Pakistan this November. Find roles across top companies and apply now to boost your career.

907 customer service officer jobs IN Karachi Pakistan

CUSTOMER SERVICE OFFICER

Sr. Customer Service Officer

Sr. Customer Service Officer

CUSTOMER SERVICE & SALES OFFICER ( FEMALES ONLY )

Customer Support Officer

CSR Matchmaking Officer – Nazimabad Branch

CSR Matchmaking Officer-Female (Gulshan e Iqbal)