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customer service representative Jobs in Lahore

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customer sales representative Jobs in Lahore

customer sales representative

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business development officer

customer service officer

HRPSP - Your Strategic HR Partner

Join Our Team as a Customer Service Officer (Outbound Sales) &ndash; ZONG ProjectLocation: Lahore Employment Type: Full-Time | Rotating Shifts | Work-from-Home Compensation:<ul><li>Basic Salary: PKR 37,000</li><li>Service Charges: PKR 9,000</li><li>Work-from-Home Allowance</li><li>Sales Commission (based on performance)</li></ul>Are you ready to kick-start your career with one of Pakistan&rsquo;s leading telecom service providers? We&rsquo;re hiring motivated, energetic, and tech-savvy individuals to join our Call Center Outbound Sales Team for ZONG.Job Responsibilities:<ul><li>Conduct outbound sales calls to potential Zong customers</li><li>Promote telecom products and services in a professional, persuasive manner</li><li>Address customer queries and ensure satisfaction</li><li>Achieve sales targets and performance KPIs</li><li>Maintain call quality and update CRM systems accurately</li></ul>Eligibility Criteria:<ul><li>Age: Up to 28 years (Up to 35 for Ex-CSOs)</li><li>Education: Minimum Bachelor's degree (BA)</li><li>Languages: Excellent communication skills in Urdu and English</li><li>Experience: Call Center outbound sales experience is mandatory</li></ul>Technical Requirements (for WFH):<ul><li>Stable internet connection</li><li>Laptop/Desktop &amp; Smartphone</li><li>Power backup (UPS/Inverter)</li><li>Quiet and dedicated workspace</li></ul>Work Model:<ul><li>Work-from-Home (initial training + ongoing duties)</li><li>Candidate must be currently residing in Lahore</li></ul>Why Join Us?<ul><li>Competitive salary package</li><li>Monthly incentive bonuses</li><li>Work-from-home allowance</li><li>Gratuity (as per company policy)</li><li>Fast-track promotion opportunities</li><li>Flexible hybrid work model</li><li>Supportive and growth-oriented team culture</li></ul>Job Type: Full-timePay: From Rs37,000.00 per monthWork Location: In person

Customer Service Officer (Outbound Sales) – ZONG Project

Indigo Heights hotel

Job Description:As a Guest Relations Officer (Restaurant), you will be the first point of contact for all visitors and clients, playing a crucial role in creating a welcoming environment and delivering excellent customer service.Key Responsibilities:<ul><li>Greet and welcome clients and visitors in a courteous and professional manner.</li><li>Manage front desk operations including answering calls, handling inquiries, and redirecting calls to appropriate departments.</li><li>Maintain visitor logs and issue visitor passes as per company protocol.</li><li>Coordinate appointments, meetings, and conference room bookings.</li><li>Assist with day-to-day administrative support such as document handling, courier management, and internal communication.</li><li>Handle client concerns, feedback, or complaints, and ensure prompt resolution</li><li>Coordinate with internal departments for smooth operations and communication.</li></ul>Qualifications and Skills:<ul><li>Bachelor&rsquo;s degree in Business Administration, Hospitality, or a related field.</li><li>Minimum 2&ndash;4 years of experience in a front office or customer service role.</li><li>Strong interpersonal and communication skills (written and verbal).</li><li>Professional appearance and a customer-friendly attitude.</li><li>Proficient in MS Office (Word, Excel, Outlook) and general office equipment.</li></ul>Job Type:Full-timeSalary:Rs40,000 - Rs50,000 per monthJob Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Do you have experience in front office?</li></ul>Experience:<ul><li>2years: 1 year (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

GRO Restaurant

Haqeeq Marbles

Company Overview:Haqeeq Marbles has been a cornerstone of Pakistan&rsquo;s marble industry for over 35 years. What began as a small-scale venture has evolved into a leading provider of premium marble, granite, and installation solutions nationwide. At Haqeeq Marbles, we take pride in cultivating a supportive and performance-oriented work culture that empowers our team to thrive.Position: Customer Support OfficerWe are seeking a motivated and results-driven Customer Support Officer to join our dynamic team.Requirements:<ul><li>1-2 years Customer Support experience.</li><li>Having your own bike is a must.</li><li>Bachelor's degree in Business Administration, Marketing, or a related field.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Support Officer (Male)

365 Care Group Private Limited

Job Location: Gulberg 3, LahoreSalary: Rs. 40,000 to 50,000Job Type: Full TimeTwo Shifts:Morning: 11:00 a.m-11:00 p.mNight : 11:00 p.m-11:00 a.mWorking Days: 5Job Overview:<ul><li>We are looking for Customer Officer who can perform the following tasks:</li><li>Perform daily Control Room Operations</li><li>Take Employees calls and provide accurate, satisfactory answers to their queries and concerns</li><li>Guide callers through troubleshooting, navigating the company site or using the products or services</li><li>Shift confirmation messages from staff on daily basis</li><li>Updates Employee duties times through Roster Management System</li><li>Identifying, escalating priority issues and reporting to the high-level management.</li><li>Anticipate escalation and take over calls when needed</li><li>Other duties as assigned</li><li>Required training will be provided</li></ul>Skills required:<ul><li>Strong English Communication Skills</li><li>Data Management/Office Organization Skills</li><li>Problem Solving Skills</li><li>Attention to detail</li><li>Professionalism</li><li>Multi-tasking</li></ul>Education:<ul><li>Bachelor's (Preferred)</li><li>Experience:</li><li>0-1 years experience required.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Agent-Male

Job Title: Customer Support Officer Job Location: Gulberg 3, Lahore Salary: Rs. 40,000 to 50,000 Job Type: Full Time Two Shifts: Morning: 11:00 a.m-11:00 p.mNight : 11:00 p.m-11:00 a.mWorking Days: 5Two off: Consecutive but rotationalJob Overview: We are looking for Customer Support Representative who can perform the following tasks:<ul><li>Perform daily Control Room Operations</li><li>Take Employees calls and provide accurate, satisfactory answers to their queries and concerns</li><li>Guide callers through troubleshooting, navigating the company site or using the products or services</li><li>Shift confirmation messages from staff on daily basis</li><li>Updates Employee duties times through Roster Management System</li><li>Identifying, escalating priority issues and reporting to the high-level management.</li><li>Anticipate escalation and take over calls when needed</li><li>Other duties as assigned</li><li>Required training will be provided</li></ul>Skills required:<ul><li>English Communication Skills</li><li>Data Management/Office Organization Skills</li><li>Problem Solving Skills</li><li>Attention to detail</li><li>Professionalism</li><li>Multi-tasking</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>0-1 years experience required.</li></ul>Job Types: Full-time, FresherPay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Service Representative - Male

Compass Training and Consultancy Pvt. Ltd.

Role and Responsibilities<ul><li>As a Customer Service &amp; Sales Representative, you'll be the first point of contact for our valued clients.</li><li>You&rsquo;ll assist them across multiple channels &mdash; including live chat, phone, and email &mdash; to ensure they receive quick, helpful, and friendly support.</li><li>Responding to inbound live chats, phone calls, and emails from customers</li><li>Making outbound calls and follow-ups as needed for case resolutions or sales queries</li><li>Handling inquiries related to orders, returns, products, and general support</li><li>Working closely with internal teams (sales, logistics, technical support) to resolve customer cases</li><li>Logging all customer communications accurately in our CRM system</li><li>Escalating unresolved issues to the appropriate team or Team Manager</li><li>Maintaining a positive, customer-first attitude &mdash; even when challenges arise</li></ul>Qualifications and Education Requirements<ul><li>Bachelor&rsquo;s</li></ul>Key Requirements<ul><li>Minimum 1 year experience in a similar role.</li><li>A strong communicator &mdash; both written and verbal (fluent English required)</li><li>Comfortable juggling multiple channels &mdash; live chat, phone, and email</li><li>Confident using computers and learning new systems quickly</li><li>Detail-oriented, proactive, and a natural problem-solver</li><li>Able to work independently and as part of a collaborative, supportive team</li><li>Passionate about delivering 5-star customer experience.</li></ul>Job Type: Full-timePay: Up to Rs90,000.00 per monthApplication Question(s):<ul><li>Experience Working with CRM System </li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer Service : 3 years (Required)</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>Work Location: In person

Customer Service Agent

Tibbi Pvt LTD

Job Description: Front Desk Officer (FDO)Company: Aesthetics Lab by TibbiPosition OverviewThe Front Desk Officer will be the first point of contact for clients, responsible for welcoming visitors, managing appointments, handling inquiries, and ensuring a smooth front-desk operation. This role requires excellent communication, customer service, and organizational skills to reflect the professional image of Aesthetics Lab by Tibbi.Key Responsibilities<ul><li>Client Reception: Greet and welcome clients in a professional, courteous manner.</li><li>Appointment Management: Schedule, confirm, and manage client appointments to ensure smooth flow.</li><li>Communication: Handle phone calls, WhatsApp, and email inquiries promptly and professionally.</li><li>Client Records: Maintain accurate client data, files, and treatment history in the system.</li><li>Coordination: Assist doctors, aestheticians, and management with scheduling and operational support.</li><li>Payments &amp; Billing: Manage billing, invoicing, and receipt issuance for treatments and services.</li><li>Customer Service: Address client queries, provide basic information about services, and escalate concerns where necessary.</li><li>Front Desk Management: Ensure reception area is tidy, well-organized, and welcoming at all times.</li><li>Reporting: Share daily appointment and cash collection reports with management.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree (preferred) or Intermediate with relevant experience.</li><li>1&ndash;3 years of experience in customer service/front desk, preferably in healthcare, aesthetics, or hospitality.</li><li>Proficient in MS Office and appointment management software.</li><li>Excellent communication skills (English &amp; Urdu).</li><li>Professional appearance and client-handling skills.</li></ul>Skills<ul><li>Customer service &amp; client handling</li><li>Strong verbal &amp; written communication</li><li>Organization &amp; multitasking</li><li>Basic accounting/cash handling</li><li>Team coordination</li><li>Problem-solving &amp; adaptability</li></ul>Job Type: Full-timeWork Location: In person

FDO (Female)

Explore 872+ Customer service officer in Lahore this September. Find roles across top companies and apply now to boost your career.