customer service & phone sales representative Jobs in Alexandria Egypt

customer service & phone sales representative

customer service and sales officer 1 Jobs in Alexandria Egypt

customer service and sales officer 1

customer service sales manager Jobs in Alexandria Egypt

customer service sales manager

inside sales representative Jobs in Alexandria Egypt

inside sales representative

customer service phone sales representative

Clean Badket

We&rsquo;re looking for a Customer Service &amp; Sales Representative (Remote Position) to join our growing team specialized in nail care products and professional nail training services Responsibilities:<ul><li>Communicate with clients via phone and WhatsApp.</li><li>Provide information about products and training courses.</li><li>Follow up with customers after purchase or booking to ensure satisfaction.</li><li>Achieve monthly sales targets.</li></ul>Work Details:<ul><li>Remote position (work from home)</li><li>Shift-based schedule (morning/evening shifts)</li></ul>Requirements:<ul><li>Excellent communication skills and a polite, professional attitude.</li><li>Experience in customer service or sales (preferably in beauty or cosmetics).</li><li>Good knowledge of WhatsApp, CRM tools, and spreadsheets.</li><li>Punctual, organized, and team-oriented.</li></ul>Job Type: Full-timePay: E&pound;10,000.00 - E&pound;15,000.00 per month

Customer Service & Phone Sales Representative

Join our Team! We&rsquo;re looking for a motivated and confident Sales Representative to handle phone-based sales and client communication.Your Role:<ul><li>Contact clients via phone and WhatsApp.</li><li>Present our offers and programs clearly and professionally.</li><li>Follow up with clients and close sales.</li><li>Maintain accurate client records and sales reports.</li></ul>What We&rsquo;re Looking For:<ul><li>Excellent communication and persuasion skills.</li><li>Organized, detail-oriented, and results-driven.</li><li>Previous experience in sales or customer service (beauty industry preferred).</li><li>Ability to work remotely and manage time effectively.</li></ul>Salary:15,000 EGP / month (remote position &ndash; shift-based - include commotion).We offer you :<ul><li>Supportive team environment.</li><li>Beauty &amp; training industry experience.</li><li>Growth and bonus opportunities.</li></ul>Job Type: Full-timeLanguage:<ul><li>English (Preferred</li></ul>Job Type: Full-timePay: E&pound;12,000.00 - E&pound;15,000.00 per month

Sales Executive -remote

Concentrix

<div><div><div>Customer Service and Support
</div><div><div><div>Location</div>
<div>Alexandria, Egypt</div></div></div><div></div><div><div> 
</div>Job Title:
B2B - Sr. Specialist, Customer Acquisition - English
Job Description
The Senior Sales Representative is responsible for demonstrating the value and benefits of our client&rsquo;s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.<ul><li>
Provide accurate weekly/ monthly/ quarterly sales forecast</li><li>
Mastery of product knowledge and technical understanding of services to assess client requirements</li><li>
Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage</li><li>
Manage external competitive pressures and handle objections to retain customers or win new customers</li><li>
Manage high volume of customer contacts through phone and email each day &ndash; majority of communication is outbound</li><li>
Work with your team and management to provide a professional experience during all interactions with customers and prospects</li><li>
Maintain the customer management system (CRM) to ensure all relevant data is captured</li><li>
Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.</li><li>
Work with a team and report directly to a Sales Manager</li></ul>
Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
English (Required)
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div></div></div><div></div>

B2B - Sr. Specialist, Customer Acquisition - English

<div><div><div>Customer Service and Support
</div><div><div><div>Location</div>
<div>Alexandria, Egypt</div></div></div><div></div><div><div> 
</div>Job Title:
Associate, Customer Acquisition
Job Description
The Associate Sales Representative is responsible for demonstrating the value and benefits of our client&rsquo;s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.<ul><li>
Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities</li><li>
Provide accurate weekly/ monthly/ quarterly sales forecast</li><li>
Mastery of product knowledge and technical understanding of services to assess client requirements</li><li>
Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage</li><li>
Manage external competitive pressures and handle objections to retain customers or win new customers</li><li>
Manage high volume of customer contacts through phone and email each day &ndash; majority of communication is outbound</li><li>
Work with your team and management to provide a professional experience during all interactions with customers and prospects</li><li>
Maintain the customer management system (CRM) to ensure all relevant data is captured</li><li>
Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts</li><li>
Work with a team and report directly to a Sales Manager</li></ul>
Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
English (Required)
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div></div></div><div></div>

Associate, Customer Acquisition

British Council

<div>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
 
 
We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
 
 
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021&ndash;22 we reached 650 million people. 
Join Our Team as a Customer Service and Sales Officer in Alexandria,Egypt 
We are looking for a motivated and customer-focused individual to join our team as a Customer Service and Sales Officer. In this role, you will represent the British Council as our ambassador, delivering a seamless and professional experience to customers and students. You will handle enquiries related to our English language and Examination services, ensuring that all interactions meet our high standards and contribute to our customer satisfaction goals. 
Your primary responsibility will be to support day-to-day customer service operations by responding to enquiries through various channels including email, phone, social media, and in person. You will provide accurate information, manage expectations, and ensure that all customer interactions reflect our brand values. You will also be responsible for maintaining up-to-date customer records, supporting registration and reception duties, and contributing to customer feedback initiatives. 
In addition to customer service, you will play a key role in driving sales. You will be accountable for meeting individual sales targets, building rapport with prospective customers, and guiding them through the journey from enquiry to enrolment. This includes making outbound calls, following up with leads, and maximizing conversion rates by effectively communicating the benefits of our services. You will also support cross-selling and up-selling opportunities and re-engage with lapsed customers. 
You will work closely with the Teaching Centre and Exams teams to support registration, payment processing, and data entry. Your responsibilities will include managing customer payments, ensuring compliance with financial procedures, and supporting the delivery of exams and teaching services. You will also help manage social media enquiries and contribute to improving the overall customer experience. 
This role requires flexibility, as our Customer Service and Sales team operates five days a week, including evenings and weekends. Working hours may vary based on demand and activity schedules. 
To be successful in this role, you should have a B2 level of written and spoken English, a higher diploma or equivalent professional experience, and a strong background in customer service and sales. You should be a fast learner with a passion for helping customers, a self-motivated attitude, and a results-driven approach. Experience with CRM systems and relevant qualifications in customer service or sales would be an advantage. 
If you are enthusiastic about delivering excellent service and contributing to a dynamic team, we encourage you to apply and be part of the British Council&rsquo;s mission to connect people through education and cultural exchange. 
Further Information 
Role: Customer Services and sales Officer
 
Number of positions: 1
 
Pay Band: PB H/4
 
Monthly Gross Salary: EGP 13,333.33
 
Location: Alexandria, Egypt
 
Contract type: 1 year fixed term contract
 
Closing date: 19th October 2025
 
Other: This role is open to candidates who have the legal right to work and are based in Egypt. 
*Please note that all applications should be submitted only in English.
 
*It is advisable to apply in advance to avoid any technical issues at the last moment. 
A connected and trusted UK in a more connected and trusted world. 
Equality , Diversity, and Inclusion (EDI) Statement 
The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. 
The British Council is committed to safeguarding children, young people and adults who we work with. 
We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. 
Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity &amp; criminal record checks in line with legal requirements and with the British Council&rsquo;s Safeguarding policies for Adults and Children. 
If you have any problems with your application please email askhr@britishcouncil.org 
Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our &lsquo;ASK HR&rsquo; email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.</div>

Customer Service and Sales Officer 1

BMX Holdings

Job Duties:Minimum Performance Standards:<ul><li>At least 3,000 dials per day (Full-Time)</li><li>Secure a minimum of 2 appointments per day (10 appointments per week)</li></ul>Essential Duties and Responsibilities:<ul><li>Conduct outbound cold calls to qualified business owners.</li><li>Set high-quality appointments for our sales team.</li><li>Confidently handle objections and build instant rapport.</li><li>Follow proven sales frameworks (NEPQ/Impact) to connect and convert.</li><li>Follow-up &amp; respond to all leads generated in our system to increase sales</li><li>Use the CRM daily to manage &amp; update pipeline of prospects and potential sales leads in a timely manner and stay on task until deals are closed</li><li>Build rapport with potential clients and help overcome objections to generate more sales</li><li>Act as lead contact for all clients and communicate efficiently and effectively with all parties involved</li><li>Keep up with local knowledge to answer questions clients may have</li><li>Willing to learn the industry and help us maintain and grow our marketplace position</li><li>Attend business meetings and trainings as required</li><li>Perform other administrative tasks and special projects as assigned</li><li>Maintain detailed notes, tasks, and follow-ups in the CRM for all leads</li></ul>Position Requirements and Skills:<ul><li>Training in NEPQ (Jeremy Miner) or by the Impact Team (Andres Contreras &amp; Yash), or a documented history of high conversion performance.</li><li>Comfortable working in Eastern Time hours.</li><li>Extremely strong phone skills; ability to set appointments over the phone</li><li>Enthusiastic about providing best possible customer service for clients and customers</li><li>Must have business and/or sales experience (with a proven track record)</li><li>Must be ambitious! We&rsquo;re looking for a real &ldquo;Go-Getter&rdquo; who wants to serve and add value</li><li>Lives out our core values</li><li>Professional in attitude and appearance</li><li>Possess the ability to connect with a variety of personalities</li><li>Research and development skills to improvement processes</li><li>Ability to use or quickly learn CRMs and marketing/lead technologies</li><li>Be a team player who thrives working with a tight-knit company where their activities directly affect the bottom line</li><li>Positive attitude, team-oriented mindset, and ownership mentality</li><li>Ability to perform intermediate tasks in the Google Docs and/or MS Office Suite (Word, Excel, PowerPoint)</li><li>Outstanding written, grammar, &amp; verbal communication skills with ability to interact with all levels of an organization</li><li>Must possess problem solving skills</li><li>Excellent time management skills and ability to adhere to schedules/deadlines</li><li>Self-motivated and results driven with proven ability to succeed</li><li>Flexible availability (some nights/weekends as needed)</li><li>A role up your sleeves, and all hands-on deck mentality to cross functional tasks and assignments</li><li>Strong relationship management and the ability to drive multiple tasks to completion successfully</li><li>Resourceful team player and a positive &ldquo;can-do&rdquo; attitude</li><li>Ability to work in a fast-paced environment</li><li>Negative pre-employment drug screen and ability to pass criminal background check</li><li>Good attendance record</li><li>Must work with Hubstaff (screenshot &amp; activity tracking)</li><li>Must stay in Zoom meeting during the entire shift (camera on, breaks allowed)</li><li>Very quiet working space with noise-canceling headset and proper laptop</li><li>Reliable high-speed internet connection</li></ul>Compensation:<ul><li>$4/hour</li><li>Very rewarding commission structure.</li><li>Potentially earn $3000/month.</li><li>Strong growth potential within the company</li></ul>If you meet the requirements and are ready to join a performance-driven team, apply now.Job Types: Full-time, Part-time, PermanentBase Pay: E&pound;143.00 - E&pound;192.00 per hourApplication Question(s):<ul><li>Do you acknowledge the company policy in the Job Ad?</li><li>Insert Voice or Video Sample Link</li></ul>Experience:<ul><li>Cold Calling: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Cold Callers Needed -B2B and B2C Campaigns

WOW24-7

We are looking for a part-time Dedicated Agent to join our partner company. This role focuses on managing customer applications, collecting and processing supporting documents, and providing exceptional customer support via voice, chat, and email. The ideal candidate will be detail-oriented, organized, and skilled in multitasking.Requirements<ul><li>German C1, Arabic C1, English B1 (for internal communication only), Kurdish (will be a plus).</li><li>Experience in customer support through voice, chat, and email.</li><li>Excellent organizational and communication skills.</li><li>Ability to collect, review, and process customer documentation accurately.</li><li>Strong problem-solving skills and attention to detail.</li><li>Empathy and professionalism when handling inquiries from customers, schools, and tutors.</li></ul>Responsibilities<ul><li>Provide customer support across multiple channels: voice, chat, and email.</li><li>Managing applications by collecting supporting documents from customers and schools (via email, chat, and phone).</li><li>Conduct sales outreach by calling warm leads and finalizing contracts.</li><li>Handle pre-sales and post-sales questions.</li><li>Troubleshoot and resolve common issues.</li><li>Communicate effectively with parents, schools, tutors, and internal teams.</li><li>Handle and resolve complaints with empathy and professionalism.</li><li>Send reminders and updates as needed.</li></ul>Would be a plus<ul><li>Experience in education, admissions, or tutoring services.</li><li>Background in sales or contract handling.</li><li>Knowledge of the Kurdish language</li><li>Experience handling sensitive customer data.</li></ul>Work conditions<ul><li>Remote work.</li><li>The probation period is two months.</li><li>Schedule: 20 (twenty) hours per week - 4 (four) hours per day during European business hours, Monday through Friday.</li><li>Full-time after a few months.</li></ul>Job Types: Part-time, PermanentPay: E&pound;30,000.00 - E&pound;37,000.00 per monthApplication Question(s):<ul><li>How would you assess your fluency in both spoken and written German? Have you had experience communicating with native German speakers?</li><li>Is Arabic your native language?</li><li>How would you assess your fluency in English?</li><li>Do you speak Kurdish? If yes, at what level?</li><li>This role may be structured under an independent contractor agreement. Are you open to this type of cooperation?</li><li>Regarding compensation, what salary range (gross) would you consider appropriate for this role based on your experience and qualifications?</li></ul>

Customer Support Agent (Arabic/German/English)

Explore 72+ Customer service phone sales representative in Alexandria Egypt this November. Find roles across top companies and apply now to boost your career.