customer service representative Jobs in Houston

customer service representative

service desk analyst

customer service professional

Gerard Daniel

<div>
 
 With over 70 years of experience in wire and wire cloth products, Gerard Daniel Worldwide's sales teams and applications engineers collaborate with our customers to create solutions to their manufacturing and supply chain challenges. Being involved in a wide range of industries, including aerospace, vehicles, clean energy, pharmaceutical, oil, gas, mining, and industrial applications.
 
 
 
 
 
 We are expanding our sales force in and are currently looking for a&nbsp;Customer Service Professional (CSR)&nbsp;to join our team. The CSR serves as the primary point of contact for an assigned customer base, responsible for building and maintaining strong customer relationships. The CSR also acts as the voice of the customer within the organization, ensuring that customer needs and feedback are effectively communicated to the business.
 
 
 
 
 
 Responsibilities:
 
 <ul>
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 Respond promptly and professionally to customer inquiries via phone, email, and web requests.
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 Proactively conduct customer outreach to build and maintain strong relationships, ensuring a high level of customer satisfaction.
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 Achieve and maintain rapport with customers to deliver exceptional service and foster repeat business.
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 Prepare and deliver accurate customer quotes by analyzing historical data, current pricing, inventory status, and market trends.
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 Convert inquiries and quotes into sales orders by providing timely information, promoting value-added services or alternative products, and following up on outstanding quotes.
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 Collaborate with Business Development and Managment team to foster seamless communication and customer satisfaction.
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 Oversee all aspects of territory management, including processing customer quotes, orders, returns, and complaints.
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 Maintain accurate customer records and profiles in the order entry system.
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 Prospect for new business opportunities within the assigned territory.
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 Work closely with the production team to expedite shipments and manage lead times for scheduled deliveries.
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 Communicate delivery updates and timelines to customers promptly.
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 Resolve product or service issues by identifying the root cause, collaborating with internal teams, and ensuring timely resolution and follow-up.
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 Undertake other administrative duties as required to support the position's objectives.
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 <ul>
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 High School Diploma or equivalent
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 2- 3 years of related work experience
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 2 years experience utilizing Customer Relationship Management software.
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 Proven verbal and written communication skills.
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 Strong analytical and problem solving skills.
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 Excellent interpersonal skills to deal efficiently and effectively with internal and external contacts.
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 Ability to prioritize and work effectively under strict deadlines.
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 Good mathematical skills.
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 Excellent organizational skills.
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 </ul>
 
 
 
</div>

Customer Service Professional

Hitek films

Customer Service Representative &ndash; Automotive &amp; Architectural Window Film IndustryLocation: Houston, Texas Job Type: Full-Time (40 hours per week) Schedule: Monday &ndash; Friday, 8:30 AM &ndash; 5:00 PM Pay: Starting at $20 per hourJob OverviewWe are seeking a highly motivated Customer Service Representative with a strong background in customer service, sales, and social media marketing. The ideal candidate will have experience in a warehouse or product distribution environment and maintain a professional appearance suitable for client interactions. This position requires the ability to actively sell and promote window film products while delivering top-tier customer support.This role offers room to grow within the company, with a formal performance review after the first 6 months and the potential for a pay increase based on performance.Key Responsibilities<ul><li>Actively sell and promote window films and related products to businesses and consumers.</li><li>Engage with customers via phone, email, and in-person interactions, ensuring exceptional service.</li><li>Utilize social media platforms to market products and engage with potential buyers.</li><li>Maintain and organize inventory within a warehouse environment.</li><li>Process orders, manage shipments, and ensure product availability.</li><li>Stay knowledgeable about industry trends, product details, and competitor offerings.</li><li>Work closely with management to develop sales strategies and promotional campaigns.</li></ul>Qualifications &amp; Skills<ul><li>Proven customer service experience, preferably in window films, automotive, or related industries.</li><li>Social media savvy &mdash; experience with content creation, marketing, or customer engagement on platforms like Instagram, Facebook, and TikTok.</li><li>Strong customer service skills with a professional and approachable demeanor.</li><li>Experience in a warehouse environment, including handling products and fulfilling orders.</li><li>Excellent communication and negotiation skills.</li><li>Self-motivated with the ability to work independently and within a team.</li><li>Strong organizational and multitasking abilities.</li></ul>Benefits<ul><li>Competitive hourly pay, negotiable based on experience.</li><li>Full-time, stable position with consistent hours.</li><li>A fast-paced, energetic work environment in a growing industry.</li><li>Room for advancement and pay growth based on performance.</li><li>6-month performance review with eligibility for a raise.</li></ul>How to Apply:If you are passionate about sales, have a strong social media presence, and thrive in a warehouse setting, we want to hear from you! Please submit your resume and a brief cover letter detailing your relevant experience.Job Type: Full-timePay: From $20.00 per hourExpected hours: 40 per weekExperience:<ul><li>Warehouse: 3 years (Preferred)</li><li>Customer service: 5 years (Required)</li></ul>Language:<ul><li>Spanish, English (Preferred)</li></ul>Location:<ul><li>Houston, TX 77081 (Preferred)</li></ul>Shift availability:<ul><li>Day Shift (Required)</li></ul>Ability to Commute:<ul><li>Houston, TX 77081 (Required)</li></ul>Work Location: In person

Customer Service Representative

HOUSTONIAN CAMPUS LLC

<div>JOB SUMMARY
The Lead Barista at Refuel is responsible for preparing high-quality coffee and beverage offerings while overseeing daily operations at the coffee bar. This role ensures consistent product standards, exceptional customer service, and smooth shift operations by supporting and guiding barista team members. This role is critical to maintaining the luxury standard and reputation of The Houstonian Hotel, Club &amp; Spa while upholding the highest levels of discretion and professionalism.
ESSENTIAL JOB FUNCTIONS<ul><li>Prepare and serve coffee, espresso drinks, teas, and other beverages to company standards.</li><li>Lead by example in providing exceptional guest service and maintaining a welcoming atmosphere.</li><li>Oversee daily operations, ensuring adherence to recipes, quality, and presentation standards.</li><li>Assist with training, coaching, and supporting baristas to uphold performance and service standards.</li><li>Monitor inventory levels and assist with ordering and restocking supplies.</li><li>Maintain cleanliness and organization of the coffee bar area, ensuring compliance with health and safety standards.</li><li>Address and resolve guest concerns or complaints professionally and promptly.</li><li>Support the Refuel Manager with scheduling, shift coverage, and operational tasks as needed.</li><li>Track daily sales, assist with cash handling, and ensure accurate point-of-sale operations.
</li><li>Other duties as assigned.</li></ul> 
<div>KNOWLEDGE AND SKILLS 
 
<ul><li>High school education is preferred but not required.</li><li>Previous barista or caf&eacute; experience preferred (hospitality or spa environment a plus)</li><li>Familiarity with coffee/espresso equipment and smoothie preparation</li><li>Friendly, professional demeanor and strong customer service skills</li><li>Ability to multitask in a fast-paced, service-oriented environment</li><li>The barista must be able to ring tickets on the computerized Point of Sale system.
</li><li>The barista must be able to accurately and securely manage a cash bank, making change for purchases and performing standardized accounting cash closing procedures.
</li><li>The barista must have strong customer service skills.
</li><li>Must have excellent verbal, written and interpersonal communication skills.</li><li>Must understand and communicate fluently in English.
</li><li>Must have the ability to learn food and beverage preparation procedures.</li><li>Must have exceptional listening and communication skills.</li><li>Must be available for a flexible work schedule, including but not limited to peak hours, including early mornings, weekends, and holidays.</li><li>Must exhibit a friendly and professional demeanor with customers and coworkers at all times.
</li><li>Must be able to deliver excellent customer service that assures total customer satisfaction with their experience at Refuel.
</li><li>Hours required: Scheduled days and hours vary based on departmental needs.</li></ul></div>
LICENSES AND/OR CERTIFICATIONS
<ul><li>Must have a TABC certificate and Food Handlers Certification.</li></ul>
PHYSICAL JOB REQUIREMENTS
Must be able to meet the following minimum physical requirements for at least an eight-hour shift:<ul><li>Physical Stamina: Frequent standing, walking, climbing of ladders and stairs, kneeling, reaching overhead, lifting and carrying various objects weighing up to 50 lbs. Must be able to communicate effectively. Must be able to perform all activities in a professional manner. Must be able to see and read printed matter with or without vision aids.</li><li>Hearing / Speech: Must be able to effectively engage in one-on-one communication with guests, members, and customers and use a 2-way radio to communicate clearly and accurately with co-workers.</li><li>Vision: Must be able to accurately read instructions, reports, and log sheets. Must be able to work with computers and PDAs in varying light conditions.</li><li>Literacy: Must be able to analyze and process written information from a variety of sources and effectively communicate content of reports.</li><li>Chemicals/Agents: Must be able to work safely with chemicals according to SDS sheets and all applicable laws, codes and regulatory requirements.</li></ul></div>

Refuel Lead Barista

American Communities

<div>Are you a motivated, professional individual with a passion for providing exceptional service and helping others find their perfect home? American Communities is seeking a dedicated and customer-oriented Leasing Consultant to showcase and lease our apartment homes. As a Leasing Consultant, you will serve as the concierge of our community, offering a personalized and seamless leasing experience to prospective residents. Your sales skills, attention to detail, and organizational abilities will help drive the success of our vibrant communities.
If you have 1-3 months of leasing or sales experience, a proactive attitude, and a passion for delivering outstanding service, we&rsquo;d love to have you on our team. Bring your enthusiasm and expertise to a company that values growth, excellence, and creating a strong sense of community.</div>

Leasing Consultant

Vape City

<div>Join Our Growing Team at Vape City!
Are you ready to be part of a thriving and dynamic team in the heart of Houston, Texas?
Vape City, one of the largest Vape &amp; Smoke chains in the area with over 200 locations across Texas and expanding to new states, is seeking passionate individuals to join our family. 
Position: Sales Associate
Location: Houston, Texas (Multiple Locations) 
About Us:
At Vape City, we're not just a store; we're a community hub offering a wide range of products to enhance our customers' experiences. With a commitment to excellence, we operate 24/7 and provide unparalleled customer service. Join us and be part of our journey as we continue to grow! 
What We Offer:
Competitive Compensation: Starting salary of $10-$12 per hour, with the opportunity for the first raise based on a positive performance review after completing 90 days.
Comprehensive Training: Fully paid training program to equip you with the skills needed for success.
Bonus Structures: Monthly sales bonuses and additional retention bonuses. Special bonuses are offered on Thanksgiving and Christmas.
Career Growth: Opportunities for advancement in a fast-paced and vibrant work environment.
Flexible Work Schedules: Full-time and part-time positions available with flexible working hours.
Healthcare: Essential healthcare benefits for eligible employees. 
Career Progression: We believe in rewarding dedication and performance. With a structured career path, you can grow from a Sales Associate to roles such as Assistant Store Manager, Store Manager, District Manager, and General Manager. 
Responsibilities:
Welcoming with greeting and engaging with customers, ensuring a personalized shopping experience
Provide product knowledge and recommendations
Drive sales through effective cross-selling techniques
Maintain inventory levels and merchandise displays
Contribute to achieving daily sales targets
Operate cash registers and handle financial transactions
Maintain store cleanliness and organization 
Qualifications:
Exceptional communication skills
Professional demeanor and appearance
Ability to stand and walk for extended periods
Positive attitude and customer-centric approach 
Join Our Team: If you are enthusiastic, customer-focused, and ready to take on new challenges in a rapidly expanding industry, we want to hear from you! Apply now to become a part of the Vape City family. 
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 
Search Terms: Retail, Vape, Smoke, Sales, Customer Service, Cashier, Entry Level, Associate
Find us on Indeed, Facebook, Homebase, and our website for more details. 
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg &amp; data rates may apply. 
 
Powered by Homebase. Free employee scheduling, time clock and hiring tools.</div>

Sales Associate at Chimney Rock

Mathnasium

<div>Who We Are&hellip; 
Fortis Franchise Group is the #1 Mathnasium Franchisee in the United States, what began as one center in Central Florida has now grown to a portfolio of 70+ locations across 7 states with 8,000+ students enrolled (highest concentration in Florida and Texas). We have also been recognized by Mathnasium for &quot;Best Turnaround of a Resale&quot; and &quot;Top Multi-Unit Operator by AUV.&quot; and we are excited for our next chapter of growth. At its core, Fortis Franchise Group operates as a company with deep entrepreneurial tendencies; our employees are passionate and mission-focused &ndash; serving the community and changing lives through math. The pervasive internal culture is one that supports accountability, empowerment, innovation and an uncompromising work ethic. 
What You Will Do&hellip; 
Our future leaders start right here! Our program allows for the recruitment, training and professional development of exceptional individuals who embody the integrity, mission, and values of Mathnasium. As a Mathnasium Management Trainee, your learning will be hands-on. You&rsquo;ll take care of customers, connect with your community, live our values and learn what goes into managing a successful learning center. We will empower you to experience, explore and thrive with support and training every step of the way. Our promote-from-within culture means you can have many unique careers all within the same company. 
Responsibilities:
Sales &amp; Marketing
Customer Service
Team Building
Strategic Planning<h3 class="jobSectionHeader"> 
Requirements</h3> 
Essential Talents &amp; Skills:<ul><li>
Minimum 1-2 years of experience in business management, consultative sales, education, or a related field, with a strong focus on customer service and building connections</li><li>
Bachelor's degree a must</li><li>
Candidates should possess advanced communication skills, including: compassion, building connections, active listening, assessing customer needs, providing solutions and overcoming conversational objections</li><li>
Highly organized with the ability to manage multiple, concurrent priorities and projects with accuracy and a sense of urgency</li><li>
Ability to prioritize, organize, plan, and work under own initiative</li><li>
Strong leadership skills, empathy, tact, and diplomacy</li><li>
Interacts and works cooperatively with students, parents, and staff, demonstrating sensitivity and responsiveness to individual needs</li><li>
Flexibility with schedule, including days, evenings, and weekends</li><li>
Working knowledge of Microsoft Office and Google Applications</li><li>
Ability to take full accountability for running a business, including:</li><li><ul><li>
Meeting monthly sales goals</li><li>
Achieving marketing goals</li><li>
Demonstrating entrepreneurship and a results-driven mindset</li></ul></li></ul>
What We Offer&hellip; 
<ul><li>
Great work/life balance</li><li>
Competitive base salary starting at</li><li>
Individual Health Insurance and retirement plan (401K)</li><li>
Paid Time Off</li><li>
Paid Mathnasium Tuition for your Family</li><li>
Expanded Leadership Training</li><li>
Opportunity for relocation throughout the US</li></ul>
Mathnasium is an equal opportunity employer and a drug free workplace.</div>

Center Director

FieldTech

Job Summary FieldTech is a growing network and connectivity company providing internet installation, structured cabling, and smart technology solutions for homes and businesses. We&rsquo;re currently seeking motivated individuals to join our team as Field Technicians.We provide full, hands-on support to help you develop the technical and professional skills needed to excel in this role. You&rsquo;ll work with experienced technicians who will guide you through equipment installation, WiFi setup, network troubleshooting, cable management, and customer interaction best practices.This position is ideal for individuals who are dependable, eager to learn, and interested in building a career in the technology, networking, or telecommunications field.Responsibilities:<ul><li>Assist with installing and configuring internet and WiFi equipment for residential and commercial clients</li><li>Learn to run, trace, and label network and structured cables</li><li>Support troubleshooting and maintenance of connectivity systems</li><li>Follow safety, quality, and service procedures during field operations</li><li>Communicate professionally with customers and teammates</li><li>Maintain accurate service records and daily logs</li></ul>Qualifications:<ul><li>Prior experience is an added advantage</li><li>High school diploma or equivalent (technical background a plus)</li><li>Valid driver&rsquo;s license</li><li>Ability to lift 50 lbs and work on-site in various environments</li><li>Strong attention to detail and willingness to learn new skills</li></ul>We are Offering you an Opportunities for certification and advancement, Supportive team culture with room for growth etcJob Type: ContractPay: $1,200.00 - $2,500.00 per weekWillingness to travel:<ul><li>25% (Preferred)</li></ul>Work Location: On the road

Service Technician

Explore 198+ Customer service professional in Houston this December. Find roles across top companies and apply now to boost your career.