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customer service representative

<div><div>Customer Service Representative - Insurance</div></div> 
<div></div>
 Location Houston, Texas, 77095 Category Customer Service JR202634950 Remote
 JOB DESCRIPTION
 Customer Service Representative - InsuranceAAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team. If you're passionate about helping others and thrive in a fast-paced, member-focused environment, we want to hear from you!What We OfferStarting Pay: $23.00 &ndash; $25.00/hourBilingual Fluency: earn an additional $1.00/hour for English/Spanish fluency (assessment provided)Location Requirement: must reside within 80 miles of 8508 Highway 6 North, Houston, TX 77095Remote Training Schedule: Full‑time (40 hours per week). 100% virtual training program lasting approximately 4 months. Training shifts will be scheduled anywhere between 9:00am-9:00pm Monday&ndash;Friday, with occasional Saturday shifts between 9:00am-7:00pm. If training is scheduled on a Saturday, a weekday off will be provided.Remote Work Schedule (Post-Training): Full-Time Schedule (40 hours/week). Work shifts will be scheduled within the hours of 9:00am-9:15pm Monday-Friday, and every Saturday between 9:00am-7:15pm. One weekday off will be provided each week.Comprehensive Benefits Package Growth &amp; Advancement OpportunitiesWhat You&rsquo;ll Do Answer inbound calls and assist members with questions related to AAA membershipsDeliver personalized, proactive solutions and recommend valuable products and servicesEngage with members using strong communication and a friendly, problem-solving mindsetThink quickly and critically to resolve issues&mdash;this is not a scripted environmentNavigate multiple systems and tools while actively listening and multitaskingMaintain a positive, can-do attitude in a fast-paced and evolving environmentParticipate in ongoing coaching and development to continually enhance your performance Work-From-Home Requirements Dedicated, quiet workspace without interruptions.You must have the ability to directly connect to ISP via Ethernet (No DSL, Satellite, Hot Spots, etc.). Modem/Router must be in the same room as the computer equipment with a minimum of 25 mbps download and 5 mbps upload. A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity.Demonstrated ability to uphold productivity and confidentiality in a remote setting.Regular attendance in virtual team meetings and training sessions.Availability during standard business hours and flexibility for possible shift adjustments. What You&rsquo;ll Need Prior customer service experience (recent call center experience preferred)Spanish fluency is a plus!Excellent communication skills (written, verbal, and listening)Ability to multitask and navigate computer systems in real timeA flexible, &ldquo;can-do&rdquo; mindset and willingness to adapt to changeHigh school diploma or GEDAbility to pass a background check and drug screeningMust reside within 80 miles of our Houston Branch office 8508 Highway 6 North, Houston, TX 77095Remarkable benefits:&bull; Health coverage for medical, dental, vision&bull; 401(K) saving plans with company match AND Pension &bull; Tuition assistance&bull; Floating holidays and PTO for community volunteer programs&bull; Paid parental leave&bull; Wellness programs&bull; Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity &ndash; we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.&quot;Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.&rdquo;AAA is an Equal Opportunity EmployerOur organization participates in E-Verify

Customer Service Representative - Insurance

RemX | The Workforce Experts

<div>
 
 
 Are you detail-oriented, organized, and passionate about healthcare?
 
 
 
 
 If so, our Medical Records Client is looking for Remote Medical Records Outbound Agent to play a vital role in ensuring accurate and timely access to patient records.
 
 
 
 
 
 
 
 If you thrive in a fast-paced environment and enjoy working independently while making a difference, this opportunity is for you! APPLY TODAY!!
 
 
 
 
 
 
 
 
 
 
 Position:
 
 REMOTE Medical Records Outbound Agent
 
 
 
 Pay:
 
 $16/hr. Weekly Pay &amp; Full Benefits
 
 
 
 Location:
 
 REMOTE Must not live more than 60 Minutes from Houston TX, 77086
 
 
 
 Training Hours:
 
 Must be available to work an 8hr. shift between hours of operation 8a-4:30p CST.
 
 
 
 Schedule:
 
 Must be available to work an 8hr. shift between hours of operation 8a-4:30p CST.
 
 
 
 
 
 
 
 
 
 ***Equipment will be provided and shipped to your home***
 
 
 
 
 
 
 
 
 
 
 Job Duties:
 
 
 <ul>
 <li>
 Handle high volume outbound calls.
 </li>
 <li>
 Speaking with providers offices to obtain patient chart.
 </li>
 <li>
 Data entry.
 </li>
 <li>
 Follow all established operating procedures and HIPPA regulations.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Job Requirements
 
 
 <ul>
 <li>
 1+ years of call center customer service experience *REQUIRED*
 </li>
 <li>
 Healthcare and medical records experience a Plus
 </li>
 <li>
 Ability to toggle between applications and screens with ease
 </li>
 <li>
 Ability to perform repetitious work accurately
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 High attention to detail
 </li>
 <li>
 Must have HSD or equivalent
 </li>
 <li>
 Must Live within 60-minute drive to Houston, TX 77086
 </li>
 </ul>
 
 
</div>

Customer Service Representative

knoa's flooring

Responsibilities<ul><li>Manage large amounts of incoming calls</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li></ul><ul><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li></ul>Skills<ul><li>Proven customer support experience or experience as a client service representative</li><li>Track record of over-achieving quota</li><li>Strong phone contact handling skills and active listening</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multitask, prioritize, and manage time effectively</li><li>High school degree</li></ul>Job Duties:<ul><li>Answer incoming customer inquiries</li><li>Collaborate with management teams to stay updated on new products, services, and policies</li><li>Record customer information within our customer service database</li><li>Engage with clients in a friendly and professional manner while actively listening to their concerns</li><li>Offer support and solutions to customers in accordance with the company's customer service policies</li><li>Other duties as requested</li></ul>Communication method(s) used:<ul><li>Email</li><li>Phone</li><li>In person</li></ul>This Job Is:<ul><li>Open to applicants who do not have a college diploma</li></ul>Work Remotely<ul><li>No</li></ul>Job Type: Full-timePay: $18.00 - $20.00 per hourBenefits:<ul><li>Flexible schedule</li><li>On-the-job training</li><li>Paid time off</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Call Center: 1 year (Preferred)</li><li>customer service: 2 years (Required)</li><li>front desk: 2 years (Preferred)</li><li>quickbooks: 1 year (Preferred)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: In person

Bilingual Customer Service Representative

PlainsCapital Bank

<div>Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more! 
The Senior Teller/Customer Service Representative processes a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders. Will also assist tellers and other front-line staff with more complex transactions and will provide overrides/approvals on escalated transactions. Additionally, the Senior Teller/Customer Service Representative also assists customers with opening accounts, processing check orders, issuing debit cards, general maintenance on existing accounts, and other account related duties as needed.</div>
 <div><ul><li>High School diploma, general education degree (GED), or equivalent required.
</li><li>1 to 3 years of teller experience required.
</li><li>Excellent customer service skills.
</li><li>Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division with basic calculator skills.
</li><li>Excellent verbal, written and interpersonal communication skills.
</li><li>Excellent time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
</li><li>Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.
</li><li>Must be self-motivated with strong initiative, high level of accountability, and attention to detail.
</li></ul>The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.</div>
 <div><ul><li>Provides excellent customer service which includes prompt acknowledgment of the customer, maintaining a friendly and courteous disposition and a professional image, and accurately processing customer transactions.
</li><li>Processes a variety of transactions, including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders.
</li><li>Assists tellers with escalated and complex transactions. Reviews other teller transactions and provides overrides, as appropriate and within assigned limits.
</li><li>Helps conduct research on outages and relays information to branch management and research department.
</li><li>Performs vault duties including ordering and verifying coin and currency received from bank, preparing outgoing coin, disbursing change orders to tellers. Verifies cash received or distributed by vault and balances the vault as scheduled.
</li><li>Responds to routine inquiries regarding bank products and services for both customers and employees. These inquiries are made in person, via the telephone or by mail.
</li><li>Offers notary service.
</li><li>May assist branch management and/or lead teller with teller reports, including audit and shipment logs.
</li><li>Performs branch opening and closing duties as scheduled and in line with security and dual control requirements.
</li><li>Open new accounts and cross sells bank products and services. Explains various account/product options and consults with customer to assess their needs; guides customer on product selection or refers customer to the appropriate business line.
</li><li>Inputs customer information and prepares required documentation to open new accounts. Reviews and explains required account documentation and obtains appropriate signatures.
</li><li>Performs general maintenance on customer accounts and provides customer service, including processing address changes, placing stop payments on checks, processing requests for e-statements, and closing accounts in accordance to account/product closing procedures.
</li><li>Other duties as required.</li></ul></div>

Senior Teller/Customer Service Representative (Kirby Drive)

Pride Health

<div>
 
 
 Position Summary
 
 
 
 We are seeking a customer-focused and detail-oriented
 
 Customer Service Representative
 
 with experience in managed care, insurance, or call center environments. The ideal candidate will possess strong communication skills, medical terminology knowledge, and the ability to multitask effectively in a fast-paced setting.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Provide high-quality customer service via phone and desktop support applications
 </li>
 <li>
 Address member or customer inquiries accurately and efficiently
 </li>
 <li>
 Identify and resolve issues using problem-solving skills
 </li>
 <li>
 Document interactions and maintain accurate records
 </li>
 <li>
 Navigate call center systems and applications effectively
 </li>
 <li>
 Work collaboratively within a team while managing individual responsibilities
 </li>
 <li>
 Maintain professional phone etiquette and customer-first approach
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 High School Diploma or GED (Required)
 </li>
 <li>
 Minimum 1 year of customer service experience in:
 </li>
 <li>
 Managed care or insurance industry
 
 OR
 
 </li>
 <li>
 Call center environment (any industry)
 </li>
 <li>
 Knowledge of medical terminology
 </li>
 <li>
 Typing speed of at least 35 WPM
 </li>
 <li>
 Strong verbal communication and listening skills
 </li>
 <li>
 Ability to multitask and problem-solve efficiently
 </li>
 <li>
 General computer literacy
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Bilingual (English-Spanish)
 </li>
 </ul>
 
 
 
 
 
 Benefits:
 
 
 
 
 Pride Health offers eligible employee&rsquo;s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life &amp; disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
 
 
 
 
</div>

Call Center Representative

Circle K

<div>Store 2742334: 7802 Westheimer Rd, Houston, Texas 77063<h1 class="jobSectionHeader">
Shift Availability</h1>
Days &amp; Evenings &amp; Overnight 
Time Type
Part time
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
<ul><li>Medical, Vision, Dental, &amp; Life Insurance/Short &amp; Long Term Disability</li><li>
Flexible Schedules</li><li>
Weekly Pay</li><li>
Weekly Bonus Potential</li><li>
Large, Stable Employer</li><li>
Fast Career Opportunities</li><li>
Work With Fun, Motivated People</li><li>
Task Variety</li><li>
Paid Comprehensive Training</li><li>
401K With a Competitive Company Match</li><li>
Flexible Spending/Health Savings Accounts</li><li>
Tuition Reimbursement</li></ul>
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! 
You are good at:<ul><li>
Selling products to customers</li><li>
Providing excellent customer care</li><li>
Communication and friendly conversation</li><li>
Performing at a quick pace while having fun</li><li>
Working as part of a team to accomplish daily goals</li><li>
Coming up with great ideas to solve problems</li><li>
Thinking quickly and offering suggestions</li></ul>
Great if you have:<ul><li>
Retail and customer service experience</li><li>
Sales associate or cashiering experience</li><li>
High school diploma or equivalent</li><li>
Motivation to advance in your career!</li><li>
Willingness to learn and have fun!</li></ul>
Physical Requirements:<ul><li>
Ability to stand and/or walk for up to 8 hours</li><li>
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift</li><li>
Occasionally lift and/or carry up to 60 pounds from ground to waist level</li><li>
Push/pull with arms up to a force of 20 pounds</li><li>
Bend at the waist with some twisting up to one hour a shift</li><li>
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs</li></ul><h2 class="jobSectionHeader"> 
Circle K is an Equal Opportunity Employer. 
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company&rsquo;s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.</h2>
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish</div>

Team Member

Lone Star Bank - Sealy Branch

&middot; Prints and mails CD notices, CD Interest and DDA notices&middot; Reviews Official Checks for signatures (CD Interest, Loan, Cashier and Expense)&middot; Processes any incoming chargeback items&middot; Reconciles general ledger accounts and ATM daily&middot; Reviews daily reports that contain all entries or changes to CIF, customer accounts and general ledger, stop payments, OFAC, dormant accounts, CD entries etc.&middot; Monitors ACH entries throughout the day&middot; Reviews items in Verafin (Fraud System)&middot; Scans and files all approved work (Bookkeeping, New Accounts, Wires, Account Maintenance etc)&middot; Helps maintain customer account document files&middot; Reviews Remote Capture deposits&middot; Takes outgoing mail to mail room&middot; Places Regulation CC holds, completes required documentation &amp; communicates hold information to customer&middot; Assists in cross training of staff&middot; Assists with customer service issues including required maintenance, wire origination, Online Banking and customer questions.&middot; Provides Notary services to internal &amp; external customers&middot; Provides back up support by working as a teller and opening new accounts as needed by performing the following duties: Evaluates needs of potential customers and offers appropriate financial products and services; Prepares and compiles new customer application and information to open new account; Assigns and issues ATM and debit cards; Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents; any other duties as required of the Customer Service Representative role, such as, cash handling.Job Type: Full-timePay: $40,000.00 - $42,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Schedule:<ul><li>8 hour shift</li><li>Monday to Friday</li></ul>Experience:<ul><li>Bank Teller: 1 year (Required)</li><li>New Accounts or Personal Banker: 1 year (Required)</li></ul>Ability to Commute:<ul><li>Houston, TX 77095 (Required)</li></ul>Work Location: In person

Bank Operations Specialist

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