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outside sales representative

bilingual call center representative Jobs in Houston

bilingual call center representative

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bilingual customer service representative Jobs in Houston

customer service representative

Southend Pharmacy

<div><p><b>Company Overview</b></p><div><b><br>
About Southend Pharmacy</b><br>
Southend Pharmacy is a modern 503A compounding pharmacy built on clinical precision, operational clarity, and a human-first approach. Licensed in 35+ states and focused on longevity-aligned therapeutics, we support providers and their patients with precision in compounding and transparent processes. Southend Pharmacy operates at the intersection of innovation, ambition, and clinical excellence&mdash;blending precision, clarity, and compassionate support to help providers deliver patient-centered, clinically guided care across every step of the treatment journey.</div><h3 class="jobSectionHeader"><b>
Job Summary</b></h3><p>
The <b>Customer Service Representative</b> will be the primary point of contact for our customers, proactively ensuring they receive exceptional service and support. This role is also key in gathering valuable feedback to enhance our pharmacy offerings and overall customer experience. You'll play a vital role in providing friendly, efficient, and accurate assistance to all who interact with Southend Pharmacy.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul><li><p><b>
Serve as the primary point of contact</b> for customers, building strong relationships and proactively understanding their needs to offer tailored solutions</p></li><li><div><b>
Respond promptly and professionally</b> to all customer inquiries, <b>medication orders</b>, and requests via phone, email, and digital channels</div></li><li><div><b>
Accurately process</b> customer information, <b>prescriptions</b>, and insurance details to ensure efficient and timely order fulfillment</div></li><li><div><b>
Collaborate closely</b> with the pharmacy team to coordinate medication orders, shipments, and other essential customer services</div></li><li><div><b>
Maintain meticulous records and documentation</b> to support robust customer relationships and ensure full <b>regulatory compliance</b></div></li><li><div><b>
Identify and suggest opportunities</b> to enhance the customer experience and improve operational processes to the management team</div></li><li><div><b>
Uphold the highest standards</b> of customer service, <b>patient privacy</b>, and confidentiality at all times</div></li><li><p>
Responsible for performing other duties as assigned and required to support departmental and organizational goals</p></li></ul><p><b>
What We Require</b></p><ul><li><p>
Ability and willingness to work <b>onsite five (5) days per week</b> at our office located at <b>4802 N. Sam Houston Pkwy W. (Beltway 8 &amp; Bammel N. Houston), Houston, Texas</b>.</p></li><li><div>
Proficiency in using computer systems, electronic health records, and other relevant software</div></li><li><div>
Excellent communication and interpersonal skills, with the ability to interact effectively with diverse customer groups</div></li><li><div>
Strong problem-solving and critical thinking abilities to adeptly handle a variety of situations</div></li><li><p>
A commitment to continuous learning and a passion for delivering exceptional service to our customers</p></li></ul><p><b>
Preferred Requirements</b></p><ul><li><p>
Bilingual language skills (e.g., English and Spanish) are a significant plus</p></li><li><div>
Prior experience in a pharmacy or healthcare customer service environment</div></li><li><div>
Prior experience working in a <b>high-volume call center or customer support environment</b> with in-office collaboration and team-based operations</div></li><li><div>
Working knowledge of <b>Google Workspace</b> (Docs, Sheets, Gmail, and Calendar) for communication, documentation, and workflow management</div></li><li><div>
Experience utilizing a cloud-based phone and contact center platform such as RingCentral for inbound/outbound customer interactions</div></li><li><div>
Familiarity with Creatio or similar CRM platforms for managing customer interactions, case documentation, and workflow tracking</div></li><li><div>
Exposure to or experience using Life File or similar customer record or document management systems</div></li><li><div>
Comfort navigating <b>multiple systems simultaneously</b> while maintaining accuracy and providing a high level of customer service</div></li><li><p>
Strong typing and data entry skills with the ability to <b>document interactions clearly and accurately in real time</b></p></li></ul><p><b>
Physical Requirements</b></p><ul><li><p>
Ability to sit for extended periods of time at a desk and working on a computer</p></li><li><p>
Ability to communicate effectively in person, over the phone, or via virtual meeting</p></li><li><p>
Ability to maintain focus in a typical office environment with moderate noise levels</p></li><li><p>
Ability to perform repetitive motions with hands and arms, such as typing</p></li></ul><p><b>
What We Offer</b></p><ul><li><p>
Full benefits package including medical, vision, dental, 401(k) with company match, PTO, Flex days, holidays, performance-based bonus opportunities, opportunities for career advancement &amp; professional development, collaborative and supportive work environment, and more!</p></li></ul><p><i>
Southend Pharmacy do</i><i>es not provide employment visa sponsorship now or in the future. Applicants must be legally authorized to work in the United States without the need for current or future sponsorship.</i></p><p><b>
Equal Opportunity Employer Statement</b><br>
<i>Southend Pharmacy</i><i> is proud to be an Equal Opportunity Employer where we are committed to fostering a diverse and inclusive workplace. We are committed to cultivating a culture where all team members feel valued &amp; respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other characteristics protected by applicable law.</i><br>
<br>
<i>If you have any questions or require immediate assistance or accommodations during the application or interview process, please contact us at recruiting@alliahealth.co.</i></p></div>

Customer Service Representative

The Siegel Group

<div><p>Siegel Suites and Select, flagship brands of The Siegel Group, offer affordable extended-stay accommodations across the US. With fully furnished apartments and convenient amenities, they cater to diverse clientele seeking short-term or long-term housing solutions. Renowned for quality service and comfortable living spaces, they reflect The Siegel Group's commitment to excellence in hospitality and real estate.</p><p><b>
Role Summary</b></p><p>
Customer Service Representatives are often the first staff members that current, new or prospective residents meet. This is the only opportunity to make a positive first impression.</p><p><b>
Responsibilities</b></p><ul><li>
Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings.</li><li>
Knowledge of room openings and availability.</li><li>
Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily.
</li><li>Accurately handle all cash and charge transactions.</li><li>
Make cash drops in the safe.</li><li>
Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm.
</li><li>Take work orders from residents and process correctly in the system.</li><li>
Receive and distribute mail to residents.
</li><li>Maintain a clean and inviting office</li><li>
Other duties as assigned</li></ul><ul><li>
HS Diploma or equivalent
</li><li>6 months customer service experience</li><li>
Legally able to work within State and Federal guidelines</li></ul><p><b>
Physical Requirements / Working Conditions</b></p><ul><li>
Continuous standing and walking throughout the duration of each shift.
</li><li>Bending, lifting, and carrying up to 25 pounds.</li><li>
Constant face-to-face interactions with customers.
</li><li>Ability to multi-task and remain positive in busy working conditions.</li><li>
Expect to work an 8-hour shift on average, including weekends and holidays 5 days/week.</li><li>
Comply with the brand and Company uniform and hygiene policies.</li><li>
Fun, fast-paced, upbeat environment</li></ul></div>

Octagos Health

<div><p>Octagos is modernizing remote cardiac monitoring with AI-powered automation, seamless EHR integrations, and accuracy proven in high-volume, real-world clinics. Atlas AI&trade; triages cardiac device transmissions to filter nonactionable alerts and highlights the events that need true clinical attention. Through our Two-Brain Approach&trade; &ndash; combining Atlas AI&trade; with IBHRE-certified oversight &ndash; Octagos delivers 99%+ accuracy, sensitivity, and specificity for near-perfect clinical performance. With fast bi-directional EHR integrations, and flexible, cost-effective implementation, Octagos helps clinics scale care efficiently without compromise. Recognized by TIME and Statista as one of the World&rsquo;s Top HealthTech Companies 2025, Octagos is redefining how cardiac care is delivered.</p><p><b><i>
This is an in-office position located in Houston, Texas.</i></b></p><p><b>
Responsibilities:</b></p><p>
1. Exhibit a high sense of urgency.</p><div>
2. Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships.</div><p>
3. Follow documented policies and procedures for all activities related to Octagos Health.</p><p>
4. Manage all Incoming and outgoing calls promptly and effectively and efficiently.</p><p>
5. Address questions and educate our customers and patients.</p><p>
6. Demonstrate the ability to de-escalate calls.</p><p>
7. Send and respond to emails /voice mails.</p><p>
8. Data entry.</p><p>
9. Communicate in a professional, diplomatic, and empathetic manner using articulation, dictation and with good voice quality.</p><p>
10. Identify, document, and escalate complaints per standard operating procedures.</p><p>
11. Assist with inventory tasks as needed.</p><p>
12. Work to achieve Customer Experience quality and productivity goals.</p><p></p><p><b><br>
Required Skills and qualifications.</b></p><ul><li> Fluent in English and Spanish</li><li> High school diploma or equivalent</li><li> Ability to multitask, manage time, and prioritize.</li><li> Ability to work individually and as a team member.</li><li> Effective communication skills, including active listening and clear articulation.</li><li> Ability to solve problems, alleviate conflicts, and escalate tactfully.</li><li> Computer skills including proficiency in Microsoft Office</li><li> Ability to exercise patience and professionalism.</li><li> Multiline phone system knowledge and phone etiquette skills.</li></ul></div><div></div>

Bilingual Customer Service Representative

JAK Travel Agency

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Are you passionate about travel and providing top-notch service? As a
 <strong>
  Travel Experience Coordinator
 </strong>
 , you&rsquo;ll be the go-to guide for travelers eager to explore the world. You&rsquo;ll help plan journeys, answer questions, and ensure every experience is seamless and memorable. This role combines your love of travel with your ability to connect, communicate, and provide excellent service.
 <br/>
 <br/>
 You&rsquo;ll work closely with clients to understand their travel goals, offer guidance, and create experiences they&rsquo;ll never forget. Join a team that values creativity, enthusiasm, and a dedication to making every journey extraordinary.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Passion for travel and exploration
  </li>
  <li>
   Strong customer service and interpersonal skills
  </li>
  <li>
   Excellent communication, both written and verbal
  </li>
  <li>
   Detail-oriented and organized
  </li>
  <li>
   Friendly, approachable, and energetic personality
  </li>
  <li>
   Comfortable using digital tools and online platforms
  </li>
  <li>
   Ability to work independently and as part of a collaborative team
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Flexible schedule with location independence
  </li>
  <li>
   Opportunities to build relationships with travel enthusiasts nationwide
  </li>
  <li>
   Access to insider travel resources and destination knowledge
  </li>
  <li>
   Professional development in customer service, travel planning, and coordination
  </li>
  <li>
   Supportive team environment that encourages creativity and innovation
  </li>
  <li>
   Be part of a growing company that values exploration, learning, and adventure
  </li>
 </ul>
</div>


Remote Customer Service Representative – Work From Home | Flexible Hours

Pride Health

<div>
 <p>
  <strong>
   Position Summary
  </strong>
 </p>
 <p>
  We are seeking a customer-focused and detail-oriented
  <strong>
   Customer Service Representative
  </strong>
  with experience in managed care, insurance, or call center environments. The ideal candidate will possess strong communication skills, medical terminology knowledge, and the ability to multitask effectively in a fast-paced setting.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Provide high-quality customer service via phone and desktop support applications
  </li>
  <li>
   Address member or customer inquiries accurately and efficiently
  </li>
  <li>
   Identify and resolve issues using problem-solving skills
  </li>
  <li>
   Document interactions and maintain accurate records
  </li>
  <li>
   Navigate call center systems and applications effectively
  </li>
  <li>
   Work collaboratively within a team while managing individual responsibilities
  </li>
  <li>
   Maintain professional phone etiquette and customer-first approach
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Qualifications
  </strong>
 </p>
 <ul>
  <li>
   High School Diploma or GED (Required)
  </li>
  <li>
   Minimum 1 year of customer service experience in:
  </li>
  <li>
   Managed care or insurance industry
   <strong>
    OR
   </strong>
  </li>
  <li>
   Call center environment (any industry)
  </li>
  <li>
   Knowledge of medical terminology
  </li>
  <li>
   Typing speed of at least 35 WPM
  </li>
  <li>
   Strong verbal communication and listening skills
  </li>
  <li>
   Ability to multitask and problem-solve efficiently
  </li>
  <li>
   General computer literacy
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bilingual (English-Spanish)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Benefits:
  </strong>
 </p>
 <p>
  <em>
   Pride Health offers eligible employee&rsquo;s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life &amp; disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
  </em>
 </p>
 <p>
 </p>
</div>


Call Center Representative

Perdue Brandon Fielder Collins & Mott, LLP

<div>
 <strong>
  Perdue Brandon Fielder Collins &amp; Mott, LLP
 </strong>
 in
 <strong>
  Houston TX
 </strong>
 is seeking to hire enthusiastic
 <strong>
  full-time Call Center Representatives
 </strong>
 to resolve delinquent accounts using outstanding communication and customer service skills. The typical work schedule in our Collection Center is
 <strong>
  Monday - Friday, 8:30 am - 5:00 pm
 </strong>
 . Are you a high-energy problem-solver who enjoys helping others? If so, read on!
 <br/>
 <br/>
 We pay our Call Center Representatives a competitive wage of
 <strong>
  $16.00/hour.
 </strong>
 We also offer exceptional benefits including
 <strong>
  medical, vision, dental, life insurance, long-term disability, short-term disability, a generous paid time off (PTO) policy, paid holidays, an HSA, an annual bonus, and room for growth
 </strong>
 . If this sounds like the right opportunity for you, apply today!
 <br/>
 <br/>
 <strong>
  About Perdue Brandon Fielder Collins &amp; Mott Llp
  <br/>
  <br/>
 </strong>
 Perdue Brandon Fielder Collins &amp; Mott LLP (PBFCM) is one of the oldest and largest law firms in Texas focused on government collection matters. We represent many types of governmental entities school districts cities counties hospital districts appraisal districts special districts, courts and toll road authorities. Our experienced team handles a wide variety of government collection issues such as delinquent tax matters and fine and fee collections.
 <br/>
 <br/>
 At PBFCM, we offer our employees a
 <strong>
  professional, yet casual team-based environment
 </strong>
 where we work together to accomplish our goals. Our management's open-door policy encourages employees to have a voice and shows that their opinions matter to our success as a company. We
 <strong>
  value and reward hard work
 </strong>
 which is why we offer
 <strong>
  competitive compensation, excellent benefits, and opportunities for advancement
 </strong>
 .
 <br/>
 <br/>
 <strong>
  A DAY IN THE LIFE OF A CALL CENTER REPRESENTATIVE
  <br/>
  <br/>
 </strong>
 As a Call Center Representative, you are the first point of contact for our company and are sure to provide superb customer service. You spend most of your day on the phone handling incoming and outgoing calls. With great attention to detail, you research accounts to determine contact information for individuals and businesses. Utilizing computer-based systems, you document all actions taken on accounts. Your positive attitude and hard work are essential to helping us accomplish our company-wide goals and ensure that individual tasks are completed. You thrive in our fast-paced team environment and get great satisfaction out of contributing to our continued success by meeting weekly and monthly production objectives.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalent
  </li>
  <li>
   Previous office experience
  </li>
  <li>
   Proficiency in Microsoft Office
   <br/>
   <br/>
  </li>
 </ul>
 Customer service experience is preferred. Experience in a law office, collections environment, or tax office is a plus! Are you punctual and dependable? Can you work well in a team environment? Do you have strong written and verbal communication skills? Do you enjoy talking on the phone and understand good phone etiquette? Are you attentive to detail? Are you organized and able to meet deadlines, work under pressure, and prioritize tasks? Can you effectively multitask? If so, you may be perfect for this position!
 <br/>
 <br/>
 <strong>
  ARE YOU READY TO JOIN OUR TEAM?
  <br/>
  <br/>
 </strong>
 If you are great on the phone, have fantastic customer service skills, and feel that you would be right for this position, fill out our initial
 <strong>
  3-minute, mobile-friendly application
 </strong>
 . We look forward to meeting you!
 <br/>
 <br/>
 Location: 77008
 <br/>
 <br/>
 <strong>
  <em>
   Job Posted by ApplicantPro
  </em>
 </strong>
</div>


Ezee Fiber

<div><div>At Ezee Fiber, our value lies in delivering <b>Speed, Simplicity, and Service</b> in everything we do. We empower our employees to move fast, work smart, and serve customers with excellence. Whether in the field, in the office, or behind the scenes, every team member plays a vital role in helping us provide fast, reliable, and straightforward connectivity solutions to the communities we serve. We are committed to building a culture of accountability, innovation, and customer focus&mdash;where everyone contributes to making Ezee Fiber the easiest and most trusted fiber provider in the industry.</div><div><br>
The <b>Collections Representative</b> is responsible for contacting customers regarding past-due accounts and working to recover outstanding balances while maintaining a professional and customer-focused approach. This role requires effective communication, negotiation, and problem-solving skills to resolve delinquent accounts and support the organization&rsquo;s cash flow goals. The ideal candidate is goal-oriented, comfortable handling sensitive financial information, and thrives in a fast-paced, metrics-driven call center environment.</div><br>
<ul><li>
Debt Recovery: Proactively contact residential customers with overdue accounts via phone, email, and mail to secure payment.</li><li>
Negotiation: Professionally negotiate payment arrangements or settlements that align with the customer&rsquo;s financial situation and company policies.</li><li>
Account Analysis: Assess delinquent accounts, prioritize collection efforts, and determine appropriate action plans.</li><li>
Customer Service: Address inquiries, resolve disputes, and clearly explain billing details, payment options, and service terms.</li><li>
Service Impact Considerations: Identify accounts at risk of disconnection and collaborate with relevant teams to minimize service interruptions.</li><li>
Documentation: Maintain accurate and detailed records of all collection activities, including payment agreements and customer interactions.</li><li>
Compliance: Adhere to all relevant regulations, including the Fair Debt Collection Practices Act (FDCPA) and company policies.</li><li>
Payment Processing: Process payments, update customer account information, and ensure proper fund allocation.</li><li>
Collaboration: Work closely with technical support and other internal teams to resolve account-related issues affecting collections.</li></ul></div>

Representative, Collections

Explore 700+ Customer service representative in Houston this May. Find roles across top companies and apply now to boost your career.

700 customer service representative jobs In Houston

Customer Service Representative

Customer Service Representative

Bilingual Customer Service Representative

Remote Customer Service Representative – Work From Home | Flexible Hours

Call Center Representative

Call Center Representative

Representative, Collections