corporate support technician ii Jobs in Houston

corporate support technician ii

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customer service advisor (dispatcher)

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hr operations specialist 1 Jobs in Houston

hr operations specialist 1

customer experience specialist

AGASTYA PURVEYORS INC

Job Summary We are seeking a dynamic and enthusiastic Customer Experience Specialist to join our team! In this role, you will be the frontline ambassador for our brand, delivering exceptional support and service to our diverse customer base. Your energetic approach and strong communication skills will help foster positive relationships, resolve inquiries efficiently, and ensure every customer interaction leaves a lasting positive impression. Fluency in multiple languages and bilingual abilities are highly valued to serve our global community effectively. This paid position offers an exciting opportunity to develop your sales, client services, and customer support skills in a fast-paced environment committed to excellence.Duties<ul><li>Engage with customers via phone, email, and chat to provide timely, accurate assistance with their inquiries or concerns</li><li>Utilize strong communication skills and phone etiquette to build rapport and ensure customer satisfaction</li><li>Assist customers with product information, troubleshooting, and resolving issues related to their accounts or services</li><li>Conduct outbound calling campaigns to follow up on customer inquiries or promote new offerings</li><li>Maintain detailed records of customer interactions through data entry in CRM systems using Microsoft Office tools</li><li>Support sales efforts by identifying opportunities for upselling or cross-selling products and services</li><li>Handle cash transactions accurately when necessary, ensuring proper cash handling procedures are followed</li><li>Collaborate with team members to analyze customer feedback and identify opportunities for service improvement</li></ul>Qualifications<ul><li>Multilingual proficiency is preferred; fluency in English plus at least one additional language is highly desirable</li><li>Previous experience in call center environments or customer support roles is advantageous</li><li>Strong sales aptitude with the ability to promote products or services confidently</li><li>Excellent communication skills, both verbal and written, with a professional phone manner</li><li>Demonstrated computer skills including Microsoft Office applications and data entry accuracy</li><li>Experience with outbound calling campaigns and call center operations is a plus</li><li>Ability to handle multiple tasks efficiently while maintaining attention to detail during typing and data entry tasks</li><li>Bilingual capabilities are highly valued for serving diverse client needs effectively</li></ul>Join us as a Customer Experience Specialist and become a vital part of a vibrant team dedicated to delivering outstanding service! Your enthusiasm, communication prowess, and commitment to excellence will help create memorable experiences for every customer you serve.Job Type: Full-timePay: $4,241.54 - $6,746.81 per monthWork Location: In person

Customer Experience Specialist

Mustang Cat

Building Texas… Powering the World.
 
Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!
 
<ul>
<li>️ Now Hiring: VisionLink Specialist</li>
</ul>
(Data Analysis | Equipment Health | Predictive Maintenance)
 The VisionLink Support Specialist is responsible for supporting, optimizing, and expanding the use of VisionLink across the dealership’s customer base. This role serves as the primary internal and external resource for telematics support, customer onboarding, training, and performance monitoring.
 
The Specialist ensures customers receive actionable insights from connected assets to improve uptime, reduce operating costs, and increase overall equipment productivity
 
<ul>
<li>Why Join Mustang Cat’s Service & Analytics Team?</li>
</ul>
We’re more than just machines—we’re the people behind the performance. Mustang Cat offers:
 <ul>
<li>Great Work-Life Balance</li>
<li>Job Stability + Career Growth Opportunities</li>
<li>Comprehensive Benefits Package – Medical, Dental, Vision</li>
<li>401(k) with Employer Match</li>
<li>Tuition Reimbursement & Development Opportunities</li>
<li>Paid Time Off & Holidays</li>
<li>What You’ll Do as a VisionLink Specialist:</li>
</ul>
Key Responsibilities
 VisionLink Customer Support
 <ul>
<li>Provide frontline support for VisionLink-related inquiries from customers and internal teams.</li>
<li>Assist customers with account setup, asset visibility, subscriptions, and dashboard configuration.</li>
<li>Troubleshoot telematics hardware and connectivity issues (Product Link devices, cellular/GPS communication).</li>
<li>Coordinate with Caterpillar technical support when escalation is required.</li>
</ul>
Customer Onboarding & Training
 <ul>
<li>Lead customer onboarding sessions for new machine deliveries.</li>
<li>Conduct virtual or in-person VisionLink training sessions.</li>
<li>Develop quick-reference guides and internal best practices documentation.</li>
<li>Ensure customers understand features including:</li>
</ul>
o Health alerts
 o Utilization tracking
 o Preventive maintenance scheduling
 o Productivity analytics
 o Fuel and idle reporting
 <ul>
<li>Identify opportunities to increase VisionLink subscription penetration.</li>
<li>Support CVA and Services Commitment initiatives through telematics utilization.</li>
</ul>
Internal Dealer Support
 <ul>
<li>Train Sales, Parts, and Service teams on VisionLink capabilities.</li>
<li>Support sales efforts by demonstrating telematics value to prospects.</li>
<li>Assist with reporting needs for leadership (utilization trends, adoption rates, subscription growth).</li>
<li>Partner with Condition Monitoring Analysts to translate telematics data into customer value.</li>
<li>What We’re Looking For:</li>
<li>Experience in data analytics, data science, or a related analytical role</li>
<li>Strong ability to collect, interpret, and analyze data from multiple sources</li>
<li>Proficiency with Microsoft Office and database systems</li>
<li>Excellent written and verbal communication skills</li>
<li>Ability to work collaboratively across teams and departments</li>
<li>Strong attention to detail with effective organization and time management skills</li>
</ul>
✅ Additional Helpful Skills: 
<ul>
<li>Associate’s degree or technical certificate in a mechanical, technical, or related discipline</li>
<li>Prior experience as a diesel technician or in a heavy equipment service environment</li>
<li>Experience performing root-cause analysis and identifying machine issues</li>
<li>Familiarity with Caterpillar equipment and condition monitoring tools such as VisionLink, Cat Inspect, SIS, and Foresight</li>
</ul>
Check out the Mustang Cat Anthem to see our mission in action!
 
Having trouble logging in? Create an account through the link on the "Sign In" pop-up window, and apply today!
 
Mustang Cat is an Equal Opportunity Employer.

VisionLink Support Specialist

Onco360

<div><div>Join our Growing Team making a difference in our Patient Lives! Onco360 is looking for a Customer Care Specialist based out of our Houston, TX pharmacy. This is a full-time position working hours between 8am-8pm CST Monday through Friday and availability on Saturday and Sundays for hours between 8am-4:30pm CST. This is a remote work from home position. Customer Care Specialists at Onco360 will work with the sales team and providers in monitoring all customer care issues.</div>
<div></div><div><div>Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers.</div>
<div><div>A career with us is more than just a job. It's an opportunity to connect and care for our patients, providers, communities and each other. We attract extraordinary people who have a strong desire to live our mission - to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion.</div>
<div></div><div>We succeed when you do, and our company and management team work hard to foster an environment that provides you with opportunities for both professional and personal growth.</div>
</div>
<div></div><div>Starting salary from $22.00 an hour and up</div>
</div><div></div><div><div>We offer great benefits including:</div>
<ul><li>Medical; Dental; Vision</li>
<li>401k with a match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Company paid benefits &ndash; life, and short and long-term disability</li>
</ul><div>Customer Care Specialist Responsibilities:</div>
<ul><li>Manages the customer care escalations email workflow.</li>
<li>Works with the customer service manager to ensure all sales team escalations are addressed daily.</li>
<li>Work all address exception reports given by the VP of pharmacy operations.</li>
<li>Report to the customer care manager any items that may cause escalations not to be completed.</li>
<li>Have knowledge of CPR+ and billing claim responses.</li>
<li>Escalate all issues to the proper pharmacy director, sales team rep or analytics team.</li>
<li>Work with other functional areas to resolve customer problems, and in system databases, and notifying appropriate parties as to what action will be taken to resolve the problem.</li>
<li>Work all projects that are assigned by the customer service manager</li>
</ul><div>Position Qualifications for Customer Care Specialist:</div>
<ul><li>Education/Learning Experience
<ul><li>High School Diploma required; Bachelor's degree preferred</li>
</ul></li><li>Work Experience
<ul><li>1 to 2 years of pharmacy billing or certified pharmacy technician required</li>
</ul></li><li>Skills/Knowledge
<ul><li>Customer service, problem solving, and excellent communication skills verbal and writing required.</li>
<li>Work independently with little to no guidance</li>
</ul></li><li>Licenses/Certifications
<ul><li>Required: State Pharmacy Technician (as required) and national Pharmacy Technician certification (PTCB or equivalent</li>
</ul></li></ul><div>#Company Values: Teamwork, Respect, Integrity, Passion</div></div></div>

Pharmacy Technician - Customer Care Specialist

BSR REIT

BSR recognizes our people are our greatest asset. Our teams set us apart from our competition and are focused on serving and satisfying our resident customers and earning their trust. We have successfully met these objectives by: Empowering our team members to make timely and responsible decisions and to take the actions necessary to achieve exceptionally high customer satisfaction; Knowing our residents in order to understand their needs and expectation. Our team members work hard to provide and exceptional living experience for our residents at a community they are proud to call home; and Providing training and development opportunities for all team members. Come join an outstanding team who cares about our residents and strives for excellence every day! Currently, BSR has an immediate opening for a Leasing Specialist. The Leasing Specialist performs a variety of duties associated with leasing and marketing the apartment community. The Leasing Specialist will be responsible for the following: Provide information about the apartment and the community to the prospective residents and schedule visits to the community Determine the needs and respond promptly to resident needs and concerns in a professional manner Quickly close new sales and lease apartments Use effective sales techniques on the telephone and in person to maximize the conversion of traffic to leases Effectively explain all lease and community policies to new and current residents Maintain an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, apartment availability, lease expirations, square footage, etc. Analyze concerns associated with apartments which are slow to lease and offers recommendations to the Property Manager Conduct follow up activity with all residents in order to establish positive resident relations Accurately and efficiently prepares and assists with all leasing paperwork Maintain current resident files Maintain accurate record of daily prospect calls and visits Completes service requests and communicates to service/maintenance department and enters information into the database Answering phones, typing, filing and other clerical functions as deemed necessary. Follow all policies and procedures defined by BSR REIT Perform all other duties as assigned Requirements: High school diploma or GED equivalent required Valid Driver's license required 1-2 years apartment leasing experience General working knowledge of computers and computer programs (MS Word, MS Excel, Resman) Warm, engaging personality Friendly, energetic with great people skills Excellent at both phone and in person sales Ability to communicate effectively Read and write English fluently Good organizational skills Good verbal skills Strong customer service skills Ability to close a sale Ability to operate general office equipment Ability to multi-task and commit to high performance in a busy work environment BSR REIT offers a competitive benefit program to assist team members with everyday life such as medical expenses and providing financial protection in the event of a major illness or injury. BSR offers the following benefits: Medical insurance, dental insurance, vision insurance, healthcare savings account, short term disability Monthly company contributions to healthcare savings account Company paid long term disability and life insurance Apartment Discounts up to 50% off monthly rent 401k Plan w/employer match Paid holidays Paid Time off EOE M/F/D/V

Leasing Specialist

Dale WorkForce Solutions

<div>
 
 Job Summary
 
 
 
 We are seeking a dedicated and knowledgeable Technical Support Specialist to join our team. As an End User Support IT Specialist, you will provide on-site and remote
 
 
 technical support for internal end-user software, hardware, and connectivity. We are looking for a driven, self-directed, technical professional who can work both
 
 
 independently and with the broader support team. The End User Support team is
 
 
 singularly focused on delivering a seamless technology experience for all users. The
 
 
 right candidate is capable of quickly and efficiently resolving a wide range of technical issues while providing top-tier customer service to our end users.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Identify, triage, troubleshoot, diagnose, and resolve complex technical problems via
 
 
 </li>
 </ul>
 in-person, phone, chat, and email-based support channels.
 
 
 <ul>
 <li>
 Troubleshoot technology issues related to hardware, software, user accounts, trading
 
 
 </li>
 </ul>
 environments, operating systems, and mobility
 
 
 <ul>
 <li>
 Fulfill IT hardware requests requiring delivery, setup, or low-level hardware
 
 
 </li>
 </ul>
 troubleshooting for end users in the office where you're based.
 
 
 <ul>
 <li>
 Escalate issues to senior members of the technical support team, infrastructure
 
 
 </li>
 </ul>
 teams, platform engineering teams, and/or third-party vendors to ensure end-user
 
 
 issues are fixed at their root and do not recur.
 
 
 <ul>
 <li>
 Provide excellent customer service experiences for all end users, traders, and senior
 
 
 </li>
 </ul>
 leadership, acting as the end user's advocate, ensuring their issues are fully fixed and
 
 
 they have an optimal IT experience.
 
 
 <ul>
 <li>
 Collaborate effectively with both local and remote or distributed team members to
 
 
 </li>
 </ul>
 accomplish small support tasks and large technical projects.
 
 
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 7
 </li>
 <li>
 years of relevant technical support experience in a medium to large, complex, and
 
 
 </li>
 </ul>
 fast-moving enterprise environment.
 
 
 <ul>
 <li>
 Advanced knowledge of Windows, macOS, Linux, iOS, Android, networking, and
 
 
 </li>
 </ul>
 information security topics.
 
 
 <ul>
 <li>
 Working knowledge of Active Directory, Azure, Intune, DNS, DHCP, Microsoft
 
 
 </li>
 </ul>
 Exchange, TCP/IP, and VPN.
 
 
 <ul>
 <li>
 Working knowledge of messaging platforms, telecommunication tools, collaboration
 
 
 </li>
 </ul>
 tools, and video conferencing (e.g., WebEx, MS Teams, Zoom).
 
 
 <ul>
 <li>
 Ability to communicate effectively and professionally across all settings to technical
 
 
 </li>
 </ul>
 and non-technical audiences of all tenure and seniority.
</div>

IT Support Specialist

Mako Oilfield Services, LLC

<div>Mako CPC is seeking a detail-oriented and highly organized Accounts Receivable Specialist to manage invoicing, accruals, collections, and related accounting functions. The ideal candidate is accurate, proactive, and comfortable working in a fast-paced environment where meeting deadlines and maintaining strong customer relationships are key.
This role plays a critical part in ensuring timely revenue recognition, maintaining accurate financial records, and supporting overall cash flow management.<h4 class="jobSectionHeader">
Accounts Receivable &amp; Invoicing</h4><ul><li>
Prepare, review, and issue accurate customer invoices in a timely manner.</li><li>
Ensure proper documentation and approval for billing.</li><li>
Maintain customer billing records and resolve discrepancies.</li><li>
Monitor accounts to ensure payments are applied correctly.</li></ul><h4 class="jobSectionHeader">
Accruals &amp; Reporting</h4><ul><li>
Assist with monthly accrual entries related to revenue and receivables.</li><li>
Reconcile A/R subledger to the general ledger.</li><li>
Support month-end and year-end close processes.</li><li>
Generate aging reports and other A/R reports as needed.</li></ul><h4 class="jobSectionHeader">
Collections</h4><ul><li>
Monitor aging accounts and proactively follow up on outstanding balances.</li><li>
Communicate professionally with customers regarding payment status.</li><li>
Research and resolve billing or payment disputes.</li><li>
Escalate delinquent accounts as appropriate.</li></ul><h3 class="jobSectionHeader">
</h3><ul><li>4+ years of experience in accounts receivable, billing, or related accounting role.</li><li>
Strong understanding of accrual accounting principles.</li><li>
Experience with accounting software and ERP systems.</li><li>
Proficient in Microsoft Excel.</li><li>
Quickbooks online experience preferred.</li><li>
Excellent attention to detail and organizational skills.</li><li>
Strong written and verbal communication skills.</li><li>
Ability to manage multiple priorities and meet deadlines.</li></ul><h3 class="jobSectionHeader">
Preferred Qualifications</h3><ul><li>
Associate or Bachelor&rsquo;s degree in Accounting, Finance, or related field.</li><li>
Experience in high-volume invoicing environments.</li><li>
Knowledge of general ledger processes and financial reporting.</li></ul><h3 class="jobSectionHeader">
Key Competencies</h3><ul><li>
Accuracy and attention to detail</li><li>
Strong follow-through and accountability</li><li>
Professional communication skills</li><li>
Problem-solving and analytical thinking</li><li>
Ability to work independently and as part of a team</li><li>
Pay Range: $23&ndash;$26 per hour (based on experience)</li></ul></div>

Accounts Receivable Specialist (A/R, Invoicing, Accruals & Collections)

Darr Equipment Co.

Position Overview The Customer Service Advisor (CSA) will work with a Service Manager and will be the Team Admin for approximately 10-15 technicians. The position will be responsible for handling all aspects of the Customer Experience and ensuring customers are satisfied with their Darr Equipment service interactions. The CSA works with parts, rental, sales and other service team members to ensure all service jobs are completed to the satisfaction of the customer and helps to ensure jobs are on time and within budget per service guidelines. The most important job function for the Customer Service Advisor is communicating with the customer every step of the process.Reporting &amp; Supporting Positions There are no reporting positions. Supporting positions include Warranty Claims Analyst, Technical Communicator, Trainer, and Parts Specialist. The CSA will work alongside these service and parts team members to ensure all aspects of the customer experience are handled accordingly.Essential Duties and Key Responsibilities<ul><li>Field incoming calls for service requests from customers.</li><li>Open and assign work orders to technicians. (May not apply at all branches)</li><li>Schedule and dispatch technicians. (May not apply at all branches)</li><li>Communicate with Parts Specialists daily regarding updates on backordered parts.</li><li>Process all completed work orders daily and review for accuracy. Call customers for purchase orders if required before final review and costing.</li><li>Communicate with customer on regular intervals and keep customer informed of status at each step through the process. The customer should never have to call Darr for an update on their service repairs.</li><li>Work with Service Manager / Operations Manager to handle any customer billing issues or disputes.</li><li>Work with Warranty Analysts to ensure timely completion of all warranty work orders and assist with obtaining any items needed for claims processing</li><li>Verify and approve time entry in Paycom and ERP daily for your assigned team of technicians.</li><li>Work with Team Leads and technicians to keep jobs within assigned hours and on schedule.</li><li>Work with Service Manager to monitor and manage the WIP for your assigned team of technicians</li></ul>Minimum Education, Skills, and Professionalism<ul><li>High School diploma or equivalent required</li><li>Customer service oriented and driven to satisfy</li><li>Strong phone and person to person communication skills</li><li>Ability to multitask and pay close attention to details</li><li>Excellent organization and time management skills</li></ul>Working Conditions This is an office position in a fast-paced environment. This position requires normal eyesight, reading, writing, listening, and speaking abilities. May involve minor lifting and/or working with hands from time to time.Physical Requirements and Work Content Americans with Disability Specifications: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is occasionally required to stand, move, operate with hands and arms, and lift up to 25 pounds. The employee is regularly required to use hands to operate or feel objects, tools or controls, communicate, distinguish or identify, adjust or focus.Full-Time Employee Benefits<ul><li>Health, Dental, and Vision Insurance through Blue Cross Blue Shield</li><li>Paid Time Off (PTO) and 9 Paid Holidays</li><li>Fidelity 401(K) with Company Match</li><li>Short-Term and Long-Term Disability insurance</li><li>Life Insurance</li><li>Flexible Spending Account (FSA) or Health Savings Account (HSA)</li><li>Referral Bonus Opportunities</li><li>Tuition Reimbursement</li></ul>Pay: $25.00 - $32.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: In person

Customer Service Advisor (Dispatcher)

Explore 373+ Customer experience specialist in Houston this March. Find roles across top companies and apply now to boost your career.