customer service representative

logistics customer service specialist Jobs in Houston

logistics customer service specialist

remote data entry/ customer service rep Jobs in Houston

remote data entry/ customer service rep

sales support specialist

customer experience specialist

Asset Living

<div>Company Overview

Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.

Systems Support Specialist

In general, the purpose of the Systems Support Specialist is to assist in the development and roll-out of special reports, new systems, and the maintenance of existing systems. The Systems Support Specialist is expected to take a hands-on approach to necessary duties to accomplish objectives and facilitate the successful performance of others. The Systems Support Specialist assists with migrations, Gross Potential Rent, and month-end reporting. The Systems Support Specialist will help resolve issues and assist employees with the property management software system. The Systems Support Specialist is the first point of contact with the support team.

Essential Duties &amp; Responsibilities
<ul>
<li>Maintain the property management software &amp; Quickbase system and create custom reporting.</li>
<li>Maintain, generate, expand reporting in Quickbase system &amp; general back end management upkeep.</li>
<li>Maintain Tableau workbooks weekly.</li>
<li>Assist with month-end reporting and potential gross rent.</li>
<li>Assist with migrations.</li>
<li>Develop and maintain the Microsoft dynamic CRM platform within Office 365, including developing new functionality, bug tracking/remediation, tracking leads and processes and timelines, adding users, daily maintenance and updating, etc.</li>
<li>Integration of systems into the Microsoft Flow workflow product, including developing, expanding, and maintaining the trigger system for incorporating employee status change, weekly workbook files, etc.</li>
<li>Creating and implementing new Microsoft forms for takeovers surveys, Due Diligence, etc.</li>
<li>Develop, expand and maintain Asset power apps; updating of front-end of system and user interface side.</li>
<li>Build, expand and maintain running reports in new Microsoft reporting platforms, including PowerBI and Microsoft Reporting Services.</li>
<li>Access disparate data sources (Databases, XML, and flat files) and apply internal and external business rules, policies, and data quality measures</li>
<li>Assess/verify the effectiveness and accuracy of new data sources</li>
<li>Develop analytics visualizations, reports, and dashboards in Tableau and PowerBI</li>
<li>Management of users, files, and processes for ShareFile application management.</li>
<li>Generate monthly and weekly reporting, creating custom reporting as requested.</li>
<li>Assist with special projects</li>
<li>Assisting in resolving support tickets and holding a backup for support as needed.</li>
<li>Travel Requirement: This position does not require travel.</li>
</ul>
Education &amp; Experience
<ul>
<li>Bachelor's Degree preferred or two years of housing experience or equivalent.</li>
<li>Property management software skills preferred; ResMan, Entrata, RealPage.</li>
<li>Ability to understand and perform all on-site software functions; advanced computer and development skills required.</li>
<li>Reporting &amp; Support &ndash; able to assist with report distribution to clients, manage user administration, and assist with system support and compliance.</li>
<li>Forward Thinking &ndash; this role requires someone who is analytical and can problem-solve quickly.</li>
<li>Communication &ndash; This candidate needs to have the ability to clearly and professionally communicate with teammates and clients.</li>
<li>Customer Service &ndash; this role requires someone focusing on providing extraordinary customer service experiences for internal and external clients.</li>
<li>Problem Solving &ndash; this role requires someone who excels in troubleshooting and can analyze a problem quickly.</li>
</ul>
#LI-Remote

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.</div>

Systems Support Specialist

Quality Certain

Job Overview Quality Certain is a forward-thinking organisation dedicated to delivering excellence and precision in all our operations. We are currently seeking a diligent and customer-focused individual to join our team as a Remote Data Entry / Customer Service Representative. This is a full-time, fully remote position, offering the flexibility to work from home while being an integral part of a collaborative team. The ideal candidate will be a meticulous professional with a talent for accuracy and a passion for providing outstanding customer support. This hybrid role is crucial for maintaining our data integrity and ensuring our clients receive the highest level of service. Responsibilities * Accurately input, update, and maintain large volumes of data within our company databases and systems. * Perform regular data verification and cleansing to ensure accuracy and completeness. * Serve as the first point of contact for customer enquiries via email and other digital communication channels. * Resolve customer issues efficiently and professionally, escalating complex cases where necessary. * Provide clear and accurate information to clients regarding our services. * Generate reports and retrieve data for internal teams as required. * Uphold data confidentiality and security standards at all times. Qualifications * Proven experience in a data entry, administrative, or customer service role. * Exceptional typing speed and a high level of accuracy. * Proficiency in Microsoft Office Suite, particularly with MS Excel. * Excellent written and verbal communication skills. * Strong organisational and time-management abilities, with the capacity to manage multiple tasks. * A keen eye for detail and a commitment to quality. * The self-discipline and motivation to work effectively in a remote environment. * Familiarity with CRM systems is considered an advantage. Benefits * A competitive hourly rate ranging from $35 to $88 USD, commensurate with experience. * The flexibility and convenience of a fully remote working arrangement. * Opportunities for continuous professional development and training. * A supportive and collaborative international team environment.

Remote Data Entry/ Customer Service Rep

Jet J Enterprises

Job OverviewWe are seeking a motivated and dependable Box Truck Driver to join our dynamic team in. In this vital role, you will be responsible for safely operating a box truck to deliver goods, materials, and packages efficiently across designated routes. Your expertise in driving, combined with excellent customer service skills, will ensure timely deliveries and positive experiences for our clients. This position offers an exciting opportunity to be part of a fast-paced environment where safety, reliability, and professionalism are paramount.Responsibilities<ul><li>Safely operate a box truck while adhering to all traffic laws and DOT (Department of Transportation) regulations.</li><li>Load and unload cargo using manual handling techniques and material handling equipment such as pallet jacks or hand trucks.</li><li>Plan and follow efficient delivery routes, ensuring timely pickups and drop-offs across multiple locations.</li><li>Conduct pre-trip inspections of the vehicle to ensure it is in safe working condition; report any maintenance issues promptly.</li><li>Assist with warehouse operations by moving materials within the facility as needed, utilizing manual handling practices and heavy lifting techniques.</li><li>Provide excellent customer service by communicating professionally with clients during deliveries and pickups.</li><li>Maintain accurate delivery logs, delivery documentation, and digital records using mobile devices or delivery management systems.</li></ul>Skills<ul><li>Proven experience in commercial truck driving, delivery driving, or courier roles involving box trucks or similar vehicles.</li><li>Strong knowledge of route driving, traffic regulations, and safety standards such as DOT regulations.</li><li>Experience with warehouse operations, including manual handling, moving heavy loads, and operating material handling equipment like pallet jacks.</li><li>Ability to perform safe lifting practices during load &amp; unload activities; physically capable of heavy lifting when required.</li><li>Familiarity with manual transmission vehicles and driving a personal vehicle for delivery purposes is a plus.</li><li>Excellent customer service skills with a professional attitude during interactions with clients.</li><li>Competence in using mobile devices for route navigation, communication, and record keeping.</li></ul>Join us if you&rsquo;re ready to drive your career forward! We value energetic individuals who thrive on delivering exceptional service while maintaining the highest safety standards. This role is perfect for those who enjoy working independently but also appreciate being part of a dedicated team committed to excellence in logistics and customer satisfaction.Pay: From $140.00 per dayWork Location: In person

Box Truck Driver (Houston)

Prime Asset Management Company 

Corcoran Legends Realty Management Company is looking for a versatile, organized, and proactive team member to support day-to-day operations across admin, data, customer service, and marketing. You’ll be the backbone that keeps our clients and internal processes running smoothly.ResponsibilitiesAdministrative Support: Manage calendars, schedule meetings, handle emails, and organize documents and files.Data Entry: Accurately input, update, and maintain client and property data in our CRM and spreadsheets.Customer Service: Respond to client inquiries via phone, email, and chat with professionalism and speed.Call Center Support: Handle inbound/outbound calls related to property inquiries, account updates, and follow-ups.Social Media Marketing: Create and schedule posts, engage with followers, and track basic performance metrics across platforms.Coordination: Liaise between clients, vendors, and internal teams to ensure tasks are completed on time.QualificationsHigh school diploma required; Associate’s or Bachelor’s degree in Business, Communications, or related field is a plus.1+ year experience in admin, data entry, customer service, or social media management preferred.Strong typing speed and accuracy, with proficiency in Google Workspace, Microsoft Office, and CRM tools.Excellent written and verbal communication skills.Comfortable multitasking and managing multiple priorities in a fast-paced environment.Reliable internet connection and a quiet workspace for remote work.

Virtual Assistant/Data entry Specialist

ACT2 Services

Dispatch SupervisorPosition Summary:The Dispatcher Supervisor is responsible for all activities related to Local pick up and deliveries. This position will be responsible for the overall performance of our Trucking division including final mile delivery and Linehaul operation, customer service, inventory control, process improvements, safety, maintenance, and security. The Dispatch Supervisor will provide support to Terminal management in establishing warehouse performance objectives and is accountable for achieving these objectives.Key Responsibilities:<ul><li>Making sure all Dispatch e-mails are answered in a timely manner, within 30 minutes of receiving.</li><li>Provide quotes to our customers for all our service areas using the Quote function in Worldtrak.</li><li>Create new shipping orders using Worldtrack, ensuring all required data is updated and completed, including bill to reference fields, Shipper references, pieces, weight, dims (Airline accounts excluded).</li><li>Assure all related Documents required are uploaded (Scanned) in Worldtrak, no exceptions.</li><li>Provide Tag # and confirmation of booking to the Customer in a timely matter.</li><li>Assure all Tags are accurately rated and all accessorial are updated in the cost/billing tab.</li><li>Build and create a Local Manifest and assign it to the driver using the WT App that drivers have on the phones. Assure they update POD once they complete the Delivery using the APP. Make sure the hard copy is either uploaded by the Driver using the APP or providing it when they return to the Station.</li><li>Watch Dispatch Workflow, update incoming EDI in a timely matter.</li><li>Advise Customer if we can&rsquo;t make service commitments set forth by Customer in a timely matter (within 30 minutes of receiving)</li><li>Advise Customer if free time has expired and wait time will be charged in a timely matter.</li><li>Resolve operational issues and escalate them if necessary</li><li>Assure Equipment is maintained by Drivers is clean and Damage free, take the time to inspect our equipment at least once a week</li><li>Confirm with the Driver that they have all the tools they need to execute the service requirement.</li><li>Hold driver accountable if they miss their delivery or pick up window without contacting dispatch to advise the reason of service failure that this information can be related to the Customer in a timely matter.</li><li>Familiarize yourself with our Equipment and understand the difference between them.</li><li>Maintain daily Trailer Inventory.</li><li>Utilize Samsara to monitor locations and time commitments of Drivers.</li><li>Assist with Claims, with identifying root cause.</li><li>Manages staff Labor hours in Paylocity and minimizes Overtime</li><li>Assures staff is taking daily Lunch breaks at the midpoint of their shift.</li><li>Increases effectiveness by training, coaching, counseling, and disciplining staff; develop Motivate, Empower and Engage a Team culture.</li><li>Assist in establishing customer service standards and communicate these standards to all employees, establish SOP per accounts and share with the Team.</li><li>Other tasks assigned by Management.</li></ul>ACT2 Services provides equal employment opportunities and prohibits discrimination and harassment of any type in accordance with federal, state, and local laws.Pay: $62,000.00 - $70,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Dispatch Supervisor

Sitecore

<div>About Us:
At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world&rsquo;s most iconic brands to build lifelong relationships with their customers&mdash;seamlessly, smartly, and at scale.
As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L&rsquo;Or&eacute;al, Sitecore helps brands transform engagement through experiences that are not only personalised but predictive and dynamic.
Our foundation is our people&mdash;a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values guide how we lead, innovate, and connect. They are the behaviours that bring our mission and vision to life, every day, in every interaction.
As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences.
Learn more at Sitecore.com. 
About the Role:
We are looking for a Solution Engineer with strong presentation skills as well as a strong technical and digital background to support our Channel Partner in LATAM. As a Solution Engineer, your primary responsibility is to deliver technical and strategic support throughout the entire sales cycles for our channel partner. Some of the largest and most complex enterprise solutions in the region, which will require a broad technical skillset and excellent business acumen and insight, will challenge you. 
What You Will Do:<ul><li>
Act as primary contact for designated partner, fostering a strong relationship across all levels</li><li>
Understand the partner's unique objectives, challenges, and requirements, aligning Sitecore solutions accordingly</li><li>
Proactively identify opportunities for upselling, cross-selling, and contract renewals to drive revenue growth</li><li>
Collaborate cross-functionally with internal teams to enable exceptional support</li><li>
Stay updated on industry trends, competitive landscape, and customer feedback to inform product enhancements</li><li>
Support our partner&rsquo;s sales teams with technical aspects of the Sitecore sales processes</li><li>
Enable and assist thepartner in the prospecting phase to deliver the best possible solution proposal</li><li>
Deliver bespoke demonstration scenarios of the Sitecore software solutions</li><li>
Develop and deliver Proofs of Concept to Sitecore partner prospect organizations</li><li>
Occasional public speaking on events in the regions</li><li>
Solution prototyping, delivery, skinning, and presentation</li><li>
Spending a portion of your time learning and upskilling on the platform and new and associated technologies and features.</li><li>
Writing technical answers and proposals to RFP, RFQ, RFI from prospects</li></ul> 
What You Need to Succeed:<ul><li>
Experience with combining technical elements with business needs and business requirements of the clients</li><li>
Experienced at demonstrating software using a value based approach</li><li>
Demonstrate the ability to resolve more complex technical issues and integration of multiple products to create solutions</li><li>
An appreciation and understanding of cross-channel digital marketing Technologies</li><li>
Ability to absorb and integrate large amounts of information in short timescales</li><li>
Excellent team player, able to work closely with other technical sales and business development colleagues, while at the same time understand the value of self-drive, and the ability to control and prioritize own time independently</li></ul> 
Additional Skills That Could Set You Apart (Highly Desirable):<ul><li>
Experience with Digital Experience Platforms (DXP), CMS, DAM MarTech, or enterprise software ecosystems</li><li>
Understanding of the MarTech landscape and trends including SaaS and Headless content solutions</li><li>
Familiarity with enterprise buying cycles and multi-stakeholder sales processes</li><li>
Experience working with Microsoft-centric ecosystems (Azure, enterprise SaaS environments) is a plus</li></ul> 
Language Requirements:<ul><li>
Fluent English (required)</li><li>
Fluent Spanish (required)
</li><li>Proficiency in Portuguese/Brazilian Portuguese is a strong advantage</li></ul> 
Personal Attributes<ul><li>
Self-starter with a high degree of ownership and accountability</li><li>
Comfortable operating across cultures and geographies</li></ul> 
Why You Should Click &lsquo;Apply&rsquo;:
 Sales and Customer Success are the key to our success! We are tapping into an exciting $30B market opportunity that is still very much in its infancy and feel it&rsquo;s never been a better time to join Sitecore as we look to grow by 30% YoY. Growth for us means growth for you and your career.<ul><li>
Great team and company culture! You can find out more about our company culture in the Sales and Customer Success team and our commitment to creating a diverse and inclusive workplace, on our YouTube Channel. Thanks to the work of every employee globally, Sitecore has been recognised for award-winning Culture by Comparably.</li></ul> 
Equal Opportunities at Sitecore
Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.</div>

Senior Channel Solution Engineer

Knights Armor Security LLC

<div><div><div>Benefits:</div>
<ul><li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Training &amp; development</li>
</ul></div><div><h1 class="jobSectionHeader">Flex Armed/Unarmed Security Officer(s)</h1>
<div>Company: Knights Armor Security 
</div><div>Job Type: Full-Time / Part-Time / Flex 
</div><div>Position Overview 
</div><div>Knights Armor Security is seeking dependable, professional, and licensed Flex Armed Security Officers to join our growing team. This position is ideal for officers who are flexible, reliable, and willing to work a variety of assignments, including retail, commercial, residential, construction, special events, and executive protection support. 
</div><div>As a Flex Armed Security Officer, you will be assigned to multiple client locations to cover open shifts, vacations, special events, and emergency staffing needs. Candidates must demonstrate excellent judgment, strong customer service skills, and the ability to adapt quickly to different environments. 
</div><div>Responsibilities 
</div><ul><li>Patrol assigned properties on foot and/or in a vehicle.</li>
<li>Maintain a safe and secure environment for clients, employees, and visitors.</li>
<li>Monitor entrances, exits, and surveillance systems.</li>
<li>Control access to facilities and verify identification.</li>
<li>Respond promptly to emergencies, alarms, disturbances, and suspicious activity.</li>
<li>Prepare accurate daily activity reports and incident reports.</li>
<li>Enforce client policies and company procedures.</li>
<li>Provide exceptional customer service while maintaining a professional appearance.</li>
<li>Assist law enforcement and emergency responders when necessary.</li>
<li>Perform additional security duties as assigned based on client needs.</li>
</ul><div>Qualifications 
</div><ul><li>Valid Armed Security License (state-required).</li>
<li>Valid driver's license with a clean driving record preferred.</li>
<li>High school diploma or GED.</li>
<li>Strong verbal and written communication skills.</li>
<li>Ability to stand and walk for extended periods.</li>
<li>Ability to work days, nights, weekends, holidays, and on short notice.</li>
<li>Professional appearance and demeanor.</li>
<li>Reliable transportation.</li>
<li>Must pass a background check and drug screening (if required).</li>
</ul><div>Preferred Qualifications 
</div><ul><li>Military, law enforcement, or prior armed security experience.</li>
<li>CPR, First Aid, and AED certification.</li>
<li>Experience with report writing and de-escalation techniques.</li>
</ul><div>Benefits 
</div><ul><li>Competitive pay</li>
<li>Flexible scheduling</li>
<li>Paid training and professional development</li>
<li>Career advancement opportunities</li>
<li>Supportive management team</li>
<li>Uniforms provided</li>
</ul><div>Why Join Knights Armor Security? 
</div><div>At Knights Armor Security, we pride ourselves on professionalism, integrity, and protecting what matters most. We invest in our officers through ongoing training, leadership opportunities, and a culture built on teamwork and respect. 
</div><div>If you are dependable, motivated, and committed to providing exceptional security services, we encourage you to apply today and become part of the Knights Armor Security team.</div></div></div>

Flex Officers Armed/Unarmed

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