account manager / sales support specialist

account manager

account manager - ne houston Jobs in Houston

account manager - ne houston

account manager - u.s. retail Jobs in Houston

account manager - u.s. retail

account manager / sales support specialist Jobs in Houston

accounting specialist

account manager sales support specialist

Umbra Solace

Account Manager / Sales Support SpecialistUmbra Solace | Houston, TX 77038 | Full-Time 40-50 hours/weekAbout Us Umbra Solace is a fast-growing architectural aluminum systems company based in Houston. We build innovative structural solutions and work directly with customers to bring their projects to life. If you're detail-oriented, technically curious, and thrive in a hands-on environment, we want to hear from you.What You'll Do<ul><li>Build accurate parts lists and quotes based on customer project requirements</li><li>Work directly with customers and the sales team to scope projects and define solutions</li><li>Manage and update project records in our CRM</li><li>Interpret drawings and specifications to communicate clear product solutions</li><li>Support customer onboarding and training, both virtually and in the field</li><li>Continuously improve processes to keep things accurate and efficient</li></ul>What We're Looking For<ul><li>Experience in inside sales, project coordination, or operations &mdash; construction or materials industry a plus</li><li>Proficiency in Microsoft Office, especially Excel</li><li>CRM experience (any platform)</li><li>Strong communicator who can explain technical concepts clearly</li><li>Detail-oriented with the ability to juggle multiple projects at once</li><li>Self-starter who's comfortable in a fast-paced, growing company</li><li>Familiarity with AI tools to improve workflow efficiency is a bonus</li></ul>Why Umbra Solace?<ul><li>Direct impact on customer success and product adoption</li><li>Hands-on training and real field experience</li><li>Room to grow in a fast-moving company</li><li>Work on genuinely innovative structural systems</li></ul>To apply, send your resume to hiring.umbrasolace@gmail.comPay: $50,000.00 - $60,000.00 per yearBenefits:<ul><li>Flexible schedule</li></ul>Work Location: In person

Account Manager / Sales Support Specialist

Shamrock Surgical

<div>
 
 Associate Surgical Sales Account Manager
 
 
 - Houston, TX
 
 
 
 
 Category
 
 Sales
 
 
 
 Location
 
 Houston, TX
 
 
 
 Business
 
 Cardiac Surgery
 
 
 
 Territory
 
 Houston, TX
 
 
 
 Products
 
 CardioQuip, Anivia, Century, and Helios
 
 
 
 Job Type
 
 Full Time
 
 
 
 
 Compensation
 
 Base Pay Plus Commissions. Full Benefits
 
 
 
 
 Travel Percentage
 
 75%+
 
 
 
 Experience Required
 
 2+ years
 
 
 Clinical or Sales Experience
 
 
 
 
 Education Required
 
 
 
 
 Bachelors Degree Mandatory, Science or Business
 
 
 
 
 About Us
 
 
 
 
 Graduate Degree Preferred, Science or Business
 
 
 We are a medical distribution company specializing in high tech cardiac surgical devices. We were formed with one simple goal &ndash; to deliver the best surgical product support on the market.
 
 
 We are dedicated to providing excellent products and support to help improve patient outcomes. We are committed to delivering value to all stakeholders in a surgical practice now and into the future. We promise to support surgical needs with the highest integrity, ethics, and respect.
 
 
 Shamrock Surgical is an Equal Opportunity Employer
 
 
 
 
 Position Description
 
 
 
 
 To gain market share in the Cardiac Perfusion businesses in assigned territory. Sales Representative will be responsible for achieving quarterly revenue and unit goals in their territory.
 
 
 
 
 Basic Qualifications
 
 
 
 
 <ul>
 <li>
 Sales Experience Preferred.
 </li>
 <li>
 Track record of success in high pressure, selling environment.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Outstanding selling and negotiation skills.
 </li>
 <li>
 Demonstrated ability to effectively forecast for results.
 </li>
 <li>
 Ability to successfully plan and mange accounts.
 </li>
 <li>
 Ability to develop and successfully follow through with a strategic plan.
 
 
 </li>
 </ul>
 
 
 Desired/Preferred Qualifications
 
 
 
 
 <ul>
 <li>
 2+ Years Medical Selling Experience
 </li>
 <li>
 Preferred Surgical Sales Experience
 </li>
 <li>
 Graduate Degree preferred in Science or Business
 </li>
 <li>
 Cardiac Operating Room RN, Cardiac ICU Nurse, Respiratory Therapist, or Cardiac Perfusion Experience
 
 
 </li>
 </ul>
 
 
 Position Responsibilities
 
 
 
 
 <ul>
 <li>
 Conduct sales calls to promote and sell Shamrock Surgical&rsquo;s Portfolio to existing and competitive customers based on a strategic plan.
 </li>
 <li>
 Develop, implement, and effectively follow through with a quarterly strategic sales plan to achieve sales goals and objectives.
 </li>
 <li>
 Create a detailed forecast with customer commitments as a measure of success.
 </li>
 <li>
 Identify, qualify, and close new and existing customers consistent with established sales plans and key accounts.
 </li>
 <li>
 Maximize revenue potential by targeting specific customers to gain sales leads and develop business opportunities to drive growth.
 </li>
 <li>
 Develop and maintain a high-level of expertise in Cardiac Surgical Based Therapies products.
 </li>
 <li>
 Provide feedback and information on competitive activity, changes in markets, distribution and pricing.
 </li>
 <li>
 Coordinate customer activities at all assigned meetings.
 </li>
 <li>
 Train and educate customers on the safe and effective use of products covered by Shamrock Surgical.
 </li>
 <li>
 Complete all administrative reporting accurately, in a timely manner and in the requested format (i.e. expense reports, account profiles and analysis, daily planners, weekly activity, competitive updates, and inventory log).
 </li>
 <li>
 Manage time, assets and resources in a cost effective manner; manage territory budget in accordance with the strategic territory plan and within the guidelines of Management.
 </li>
 <li>
 Maintain adequate inventory (trunk stock) and assist in the reallocation and delivery of product.
 </li>
 <li>
 Maintain knowledge of current industry trends and all Shamrock Surgical products. Keep updated on the products and strategies of competitive companies.
 </li>
 <li>
 Participate in sales training as required.
 
 
 </li>
 </ul>
 
 
 Desired/Preferred Qualifications
 
 
 
 
 <ul>
 <li>
 MBA with 2+ years medical device or surgical products selling experience
 </li>
 <li>
 Cardiac OR or Cardiac ICU Nurse
 </li>
 <li>
 Graduate Degree preferred in Science or Business
 </li>
 <li>
 2+ years medical selling experience preferred
 </li>
 <li>
 Surgical Sales Experience
 </li>
 <li>
 CVOR Sales Experience
 </li>
 <li>
 ECMO Specialist
 </li>
 <li>
 RT, RN, or CCP
 
 
 </li>
 </ul>
 
 
 Physical Job Requirements
 
 
 
 
 <ul>
 <li>
 Lifting and carrying Capital Equipment
 </li>
 <li>
 Sitting, standing and/or walking for up to eight hours per day
 </li>
 <li>
 Operating a moving vehicle
 </li>
 <li>
 Environmental exposures include eye protection, infectious disease and radiation
 </li>
 <li>
 Ability to travel extensively by car and plane. Must have valid driver&rsquo;s license for state of residency.
 </li>
 <li>
 Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm, work-schedule
 
 
 </li>
 </ul>
 Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
</div>

Associate Surgical Sales Account Manager - Houston, TX

American Diamond Logistics

<div>Position: Account Manager 
About ADL 
American Diamond Logistics is a fully licensed domestic and international 3PL specializing in FTL, LTL, flatbed, refrigerated, intermodal, and air/ocean freight. The company has experienced consistent growth and is building the infrastructure and team required to support continued expansion.

ADL operates with a straightforward philosophy: treat people well and execute at a high level on every shipment. 
Position Overview 
The Account Manager partners with an assigned Sales Representative to manage and grow an established portfolio of shipper accounts. This role serves as the primary link between the customer and internal operations, ensuring service consistency while identifying opportunities to expand and strengthen each relationship.

This is a hybrid role by design. Account Managers are expected to operate confidently in customer-facing environments while maintaining a strong command of execution. While dedicated operational support exists, this position requires the ability to step in, take ownership, and perform at a high level when the situation demands it. 
Key Responsibilities
<ul>
<li>Partner with Sales to manage and grow a portfolio of key accounts</li>
<li>Develop and maintain relationships across multiple levels within customer organizations</li>
<li>Lead QBRs and business reviews using internal data and market insights to identify trends and opportunities</li>
<li>Manage the full bid lifecycle in coordination with the pricing team, including RFPs, rate negotiations, and contract implementation</li>
<li>Work with operations to establish and maintain SOPs and customer-specific KPIs</li>
<li>Maintain a working knowledge of account-level execution and step into load coverage when required</li>
<li>Serve as the primary point of contact for assigned customers, maintaining a high standard of communication and service</li></ul> 


Qualifications
<ul>
<li>5+ years of experience in an Account Management role, specifically in the 3PL space.</li>
<li>Demonstrated ability to operate effectively in both customer-facing and operational roles</li>
<li>Strong analytical skills with the ability to interpret data and communicate insights clearly</li>
<li>Professional written and verbal communication skills</li>
<li>Strong organizational skills with the ability to manage competing priorities</li>
<li>Proficiency in Microsoft Office, particularly Excel</li>
<li>Bachelor&rsquo;s degree preferred</li></ul> 


Compensation 
Competitive base salary. Details will be discussed during the interview process.</div>

Account Manager

Zoll Medical Corporation

<div>CMS
At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. 
 
ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world:<ul><li>
LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.</li><li>
HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent.</li><li>
TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks.</li></ul> 
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. 
 
ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. 
 
Job Summary 
 
Associate Territory Manager (ATM) is a field-based role that encompasses both sales and sales support responsibilities. The ATM will work collaboratively with Territory Manager(s) to support sales activities and territory management tasks that include customer and administrative support, assisting with territory management, territory coverage. This position reports to and will work under the direction of the Regional Management. 
The ATM Position may be a path to Territory Manager with strong performance and achievement of objectives. 
 
Essential Functions<ul><li>
Primary responsibilities include persuading physicians, engaging, educating and empowering support staff via one-on-one discussions, group in-servicing, exhibits and conferences, enabling prescribing entities to become self-sufficient through enrollment and utilization of ZOLL Patient Management (ZPM), with an added focus on CDx products. Additional strategic products to be added in the future.</li><li>
Responsible for selling and growth of accounts as assigned by the Region Manager</li><li>
Responsible for support of sales and ongoing account management of LifeVest to promote consistent utilization</li><li>
Responsible for support of sales and ongoing account management of CDx products</li><li>
Responsible for achieving assigned sales objectives.</li><li>
Responsible for learning, knowing, and implementing any / all Plans of Action launched to the Field Sales Organization</li><li>
Develop and effectively communicate general understanding of Sudden Cardiac Arrest and LifeVest specific data and be confident advocating on behalf of LifeVest in the clinical setting to increase LifeVest awareness</li><li>
Effectively engage, educate, and empower support staff to identify patients and advocating on their behalf</li><li>
Enroll and train customers on the ZOLL Patient Management System</li><li>
Understand, communicate, and train hospital and office staff to submit complete orders. Provide education and support to appropriate staff to reduce medical order exceptions.</li><li>
Conduct level in-service meetings related to medical order process and requirements with auxiliary support staff</li><li>
Assist in document collection for all new medical orders and reorders</li><li>
Provide territory support during times of Territory Manager absence or vacancy (vacation, leave, time out of territory for training / meetings, etc.)</li><li>
Become a company expert and resource on both ZOLL and competitive products.</li><li>
Master both Integrity / GAP Model Selling skills.</li><li>
Represent ZOLL in a professional and ethical manner.</li><li>
Communicate openly and share information with others.</li><li>
Analyze and report on trends that you observe within your territory.</li></ul> 
Required/Preferred Education and Experience<ul><li>
Bachelor's Degree from a four-year college or university required</li><li>
Candidates must possess one of the following experience criteria:</li><li>
A minimum of one year sales experience in a strong BTB environment, pharmaceutical or medical device field</li><li>
A minimum of two years of relevant field clinical support experience for a pharmaceutical or medical device company</li><li>
A minimum of two years of strong clinical experience in a multispecialty hospital environment in cardiology</li><li>
A minimum of three years experience as a Junior Military Officer leading a team, project or account management</li><li>
Valid state driver's license required</li></ul> 
Knowledge, Skills and Abilities<ul><li>
Ability to influence clinical decision-making process through sales efforts, including presentation and discussion of clinical data</li><li>
Must be willing, both at time of hire and throughout tenure, to relocate at discretion of Area Director within that Area&rsquo;s boundaries</li></ul> 
Physical Demands<ul><li>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>
This position requires the employee to sit, stand, walk, talk, listen, hear and speak on a regular basis. May occasionally be required to stoop and bend.</li><li>
Must be able to drive an automobile and may be required to travel by train or airplane as needed.</li></ul> 
Working Conditions<ul><li>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>
This job is a field-based position. Employee will be responsible for working daily in hospitals, doctors&rsquo; offices and other medical establishments within the assigned territory. Will at times be required to work atypical hours (evenings and weekends) based on customer and / or business needs.</li></ul> 
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
The &quot;at plan&quot; compensation (Base Salary + Variable Incentive Compensation) for this position is:
$95,000.00 which includes a base salary of $70,000.00 and commission in accordance with the company's sales compensation plan.
Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.
Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee&rsquo;s primary work location.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.</div>

Associate Territory Manager - Houston

MCM Worldwide

<div>Description:

Associate General Manager
Our Brand: MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the cultural Zeitgeist and its German heritage with a focus on functional innovation, including the use of cutting-edge techniques. Today, through its association with music, art, travel, and technology, MCM embodies the bold, rebellious and aspirational. Always with an eye on the disruptive, the driving force behind MCM centers on revolutionizing classic design with futuristic materials. Appealing to the 21st Century Global Nomad generation - MCM&rsquo;s millennial and Gen Z audience is genderless, ageless, empowered and unconstrained by rules and boundaries. MCM is currently distributed online and in 650 stores worldwide including Munich, Berlin, Zurich, London, Paris, New York, Hong Kong, Shanghai, Beijing, Seoul, Tokyo, Middle East and more. For further information about MCM: www.mcmworldwide.com
Working with us:
With a highly collaborative workforce working from offices and stores around the world, MCM established a multinational/multicultural organization. To uphold the culture &amp; value of MCM, we intend to fulfil our corporate social responsibility by implementing the following values and to comply with high degree of legitimacy and ethical standards.
Our employees make the best efforts to become high-performing individuals who reflect the diversity of the communities in which we work and live. MCM&rsquo;s commitment to diversity and inclusion includes recruiting and retaining employees from diverse backgrounds and experiences, creating awareness of diversity issues and benefits, and fostering a supportive environment where inclusivity is expected and prioritized. We have zero tolerance in any form of harassment, insultation, ostracization or groundless defamation of any other person. Position Overview:
The Assistant General Manager will partner with the General Manager to assist in all functions of an MCM retail location. The Assistant Store Manager will execute the plans and strategies developed by the Store Manager to support the various store functions in relation to sales, operations, talent management, clientele development, and merchandising. They will ensure a positive work environment internally and externally while driving a positive customer experience.
Key Responsibilities:<ul><li>
Achieve or exceed sales targets including both the top and bottom-line results for the respective location</li><li>
Resolve customer issue trends by investigating problems, developing solutions, preparing reports, and coaching staff on managing similar challenges in the future</li><li>
Training on standard operating procedures; ensure sales associates have the proper understanding of SOPs and the potential impact on the business</li><li>
Monitor inventory planning and maintain proper inventory metrics such as in-stocks, turnover, and flow</li><li>
Maintain loss prevention procedures that minimize unnecessary loss and increase security within receiving at store locations</li><li>
Ongoing review of the retail profit and loss statement to identify opportunities to improve profitability; coach associates on how to improve store and individual performance</li><li>
Analyze and react to the needs of the business, identify top sellers, slow sellers and fulfillment of merchandising strategy</li><li>
Performs store opening and closing procedures in alignment with company standards</li><li>
Regularly review company email and other communication tools to ensure applicable messages are shared with sales associates and to act on those messages in a timely manner Experience &amp; Key Competencies:</li><li>
1 to 3 years of store management experience, fashion brands may be preferred</li><li>
BA or BS degree</li><li>
Experience working with affluent, and luxury brands an asset</li><li>
Experience in maintaining operational excellence in retail stores (payroll, shrink management, inventory management, etc.)</li><li>
Experience with opening new stores and opening and roll-out</li><li>
Proven leadership qualities in developing and mentoring</li><li>
Flagship or high-profile locations and brands</li><li>
Store profit and loss management, payroll and expense management</li></ul>
Requirements:

Experiences:
Leadership Skills - recruitment and development of talent (associate level)
Strong grasp of presenting to groups and managing product knowledge (PK) sessions
Solid understanding of retail math and using analytics in a business environment
Operations specialist - driving performance through internal KPI's
Analytical driver with keen attention to detail
Ability to stand for long periods of time and to work retail hours (standard, peak, and holiday)
Strong time management and organizational skills, ability to multi-task in a fast-paced environment
Strong negotiation skills combined with an adaptable approach to selling
Ability to establish and maintain strong interpersonal relationships
Excellent communication and interpersonal skills
Self-motivated, able to work independently and know when to seek guidance
Advanced skills in Microsoft Office; specifically, Word and Excel</div>

Assistant General Manager

TMEIC

<div><h2 class="jobSectionHeader">Description</h2><div>
Job # OC26011
Job Title Accounting Specialist &ndash; Accounts Payable
Office Location Houston, TX preferred
Business Function/Department Finance
Sales Territory, if applicable 
General Role Description
Provide accounts payable services for a multi-entity and multi-currency international operation
Role Accountabilities<ul><li>Process supplier invoices and expense reports in the ERP Accounts Payable modules</li><li>Research invoice discrepancies and make changes as needed</li><li>Prepare weekly payment listing for Controller review and process approved weekly wire, ACH, and check payments</li><li>Download cleared check data from bank and update outstanding check listing monthly</li><li>Review internal and external financial records and reports, such as expense reports, check registers, outstanding checks, vendor records for errors or potential fraudulent activity or disbursement, and report to manager</li><li>Perform intercompany accounts payable reconciliations, investigate and resolve variances, and ensure timely settlement</li><li>Calculate and record foreign exchange revaluation gains and losses related to accounts payable, intercompany balances, and foreign currency transactions</li><li>Monitor payment schedules to ensure timely invoice payments and capture early payment discounts, where applicable</li><li>Respond to payment inquiries from vendors and internal stakeholders</li><li>Close Accounts Payable (AP) module in ERP according to financial monthly and annual schedule</li><li>Provide requested data for year-end external auditing</li><li>Audit monthly corporate credit card reports to ensure accuracy and proper accounting, and perform month-end journal entries</li><li>Test and implement ERP finance module changes and update work instructions accordingly</li><li>Perform other accounting functions, when assigned</li></ul>
General Employee Accountabilities<ul><li>Bring full effort to bear on tasks assigned by manager</li><li>Give manager best advice</li><li>Give earliest notice when work cannot be delivered as specified</li><li>Cooperate and collaborate with peers and interact cross-organizationally as specified by manager</li><li>Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment
</li><li>Comply with all Company policies, practices, and procedures and all regulations and laws</li><li>Recommend viable improvements proactively
</li><li>Ensure effective utilization of business tools and processes</li></ul></div></div>
 <div><h2 class="jobSectionHeader">Requirements</h2><div>
Minimum Qualifications
<ul><li>HSD or equivalent
</li><li>4 years&rsquo; accounting/finance experience
</li><li>3 years&rsquo; experience in ERP finance modules
</li><li>Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts</li><li>
Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills</li><li>
Demonstrated continuous improvement in areas of responsibility</li><li>
Proficiency in MS Word, Excel, Outlook, and Windows
</li><li>Availability to travel less than 5%</li></ul>
Preferred Qualifications<ul><li>7 years&rsquo; accounting/finance experience</li><li>Proficiency in Oracle Finance Modules</li><li>Accounting/finance experience in a variety of industries</li><li>International accounting/finance experience</li><li>Experience in other accounting/finance functions</li></ul>
Link to TMEIC Corporation Americas website: https://www.tmeic.com/. To be considered an applicant for any available positions, individuals must complete an online job application for each posting. A resume may be attached to the online application but is not considered a substitute for the information in the application. Applications will be considered only for the specific position for which the application is submitted.
EEO/AA/M/F/Vet/Disability Employer</div></div>

Accounting Specialist - Accounts Payable (OC26011)

Energy Services Group

<div><div><div>ESG is a SaaS provider serving competitive retail energy suppliers. As an Account Management Associate, you will support a portfolio of retail energy clients by assisting with renewals, client engagement, account operations, and day-to-day coordination across internal teams.
This role is ideal for someone early in their retail energy or SaaS customer facing career who is detail oriented, eager to learn market fundamentals, and committed to delivering excellent client experience.<h3 class="jobSectionHeader">
Position Responsibilities
</h3>Client Support &amp; Relationship Management<ul><li>
Support Account Managers in maintaining overall account health and client satisfaction.</li><li>
Assist in preparing materials for QBRs, roadmap discussions, and executive level communications.</li><li>
Build foundational client relationships by serving as a reliable operational point of contact.</li><li>
Monitor account engagement metrics and surface potential risks or issues to senior team members.</li></ul> 
Renewals, Upsell &amp; Account Operations<ul><li>
Help prepare renewal documentation, forecasts, and trackers to support GRR/NRR targets.</li><li>
Assist in identifying potential upselling and cross-sale opportunities by reviewing usage trends and client needs.</li><li>
Support CRM hygiene, including logging activities, updating notes, and maintaining clean, accurate data.</li><li>
Participate in the creation of sales quotations and assist with RFIs/RFPs.</li><li>
Cross Functional Coordination</li><li>
Coordinate with Support, Service Delivery, PMO, Product, and Engineering to help resolve client issues.</li><li>
Track open items, follow up on timelines, and ensure stakeholders are aligned.</li><li>
Gather and document basic VOC feedback to support product enhancements and internal knowledge sharing.</li></ul> 
Energy Market &amp; Product Knowledge Development<ul><li>
Learn core ESG product functionality and retail energy workflows.</li><li>
Develop working knowledge of competitive retail energy supplier operations, major ISOs, and C&amp;I customer considerations.</li><li>
Support internal research related to client trends, market changes, or regulatory updates.</li><li>
Onsite Engagement</li><li>
Participate in periodic onsite client visits with Account Managers to reinforce relationship building and observe renewal or roadmap discussions.</li></ul></div></div>
<div><h2 class="jobSectionHeader">Requirements</h2><div><ul><li>
Bachelor&rsquo;s degree OR equivalent experience.</li><li>
1&ndash;2+ years of experience in customer‑facing roles, preferably in SaaS, technology, or energy.</li><li>
Interest in U.S. retail energy markets and willingness to build industry expertise.</li><li>
Strong written and verbal communication skills.</li><li>
Ability to manage multiple tasks, stay organized, and meet deadlines.</li><li>
Comfortable learning CRM tools (HubSpot, Salesforce, etc.) and working with data in Excel or dashboards.</li><li>
Demonstrated curiosity, coachability, and a desire to grow into full account ownership.</li></ul><h3 class="jobSectionHeader">
Success Metrics
</h3><ul><li>Accuracy and timeliness of CRM updates and account documentation.</li><li>
Quality and reliability of client communication and follow‑through.</li><li>
Contribution to renewal preparation and deal support activities.</li><li>
Positive feedback from Account Managers and cross‑functional partners.</li><li>
Demonstrated growth in energy market and product knowledge.</li></ul></div></div></div>

Associate Account Manager - U.S. Retail

Explore 192+ Account manager sales support specialist in Houston this June. Find roles across top companies and apply now to boost your career.