outside sales representative Jobs in Houston

outside sales representative

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accounting specialist

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sales support specialist

Legacy Paper and Packaging

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      SUMMARY:
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     The &nbsp;Customer Service Sales Support assists with remote sales development calls and processes for a defined territory or portfolio of customers. This role partners closely with the sales team to understand customer needs and identify potential sales opportunities. The Specialist initiates customer outreach to promote new and existing products and services, offers special discounts and promotions, and provides essential account management support. A key responsibility is providing accurate product information to support customer needs, driving up sales, and meeting sales targets. The role also manages routine support tasks such as processing renewals and sales orders. A critical component of this position is communicating in a positive, professional, and supportive manner with a strong sense of urgency while consistently projecting a positive attitude. This position also includes basic sourcing of various packaging materials.
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      POSITIONAL RESPONSIBILITIES:&nbsp;
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       Process inside sales orders for next-day delivery.
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       Manage account activities, including RFQs and sourcing commodity packaging items (boxes, stretch film, tape, etc.).
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       Confirm product availability and verify Gross Profit % accuracy on each order.
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       Process 15&ndash;20 sales orders daily with accuracy and efficiency.
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       Answer all incoming calls within two to three rings.
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       Provide sales support to three or more outside sales representatives.
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       Research products using Legacy ERP system and vendor websites.
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       Prepare customer and sales representative quotes daily via phone, email, or customer portals.
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       Perform other duties or responsibilities as assigned.
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       Deliver outstanding customer service by going above and beyond expectations.
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      COMPETENCIES, SKILLS, AND ABILITIES
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        Ability to accurately read and interpret documents such as quotes, orders, and product specifications.
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        Strong math skills: add, subtract, multiply, and divide using whole numbers, fractions, and decimals.
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        Effective verbal and written communication skills with employees, customers, and supervisors.
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        Self-starter with the ability to stay productive without constant supervision
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        Receptive to direction and able to build positive working relationships with supervisors and team members.
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        Strong attention to detail and accuracy.
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        Proficiency in computers and relevant software applications, primarily Microsoft Office and Outlook.
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        Basic knowledge of ERP systems preferred.
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        Packaging industry knowledge preferred but not required.
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       EDUCATION / EXPERIENCE
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        High School Education or GED equivalent
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        Minimum of 2 years of experience dealing with customers in a similar environment
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     PAY RANGE
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    $41,600-$45,760 / YR
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Customer Service Sales Support

Johnstone Supply

<div><p><b>Job Description</b></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Now is the best time to join Johnstone Supply.</b> The Technical Support Specialist is responsible for The Technical Support Specialist is responsible for leading, developing, and implementing structure for technical sales support, training, and warranty. Our customers are professional certified Technicians and Contractors who come to Johnstone for our product selection, expertise, and quality service.<b> Johnstone is growing, and so can you.</b></p><p></p><p><b><br>
Position responsibilities:</b></p><ul><li>
Develop guidelines and tools to meet the growing demand for technical sales support.</li><li>
Provide technical support and troubleshooting for our customers and our employees.</li><li>
Assist in &ldquo;on-site field support&rdquo; for trouble jobs but refrain from touching, modifying, repairing or installation of product.</li><li>
Create and Implement technical training for customers and employees to better understand the fundamentals of air conditioning and the installation guidelines for our HVAC equipment.</li><li>
Assist Branch Managers and Account Managers in closing sales opportunities with larger dealers of equipment. Provide technical training for customers as part of an in-house service to capture and retain sales.</li><li>
Develop structure for warranty process and unit exchanges to reduce warranty transactions. Reducing warranties will allow for greater customer service and limited labor hours in the warranty pipeline.</li></ul><p></p><p><b><br>
Position requirements:</b></p><ul><li>
High school degree or equivalent (i.e. GED) required; B.A. or A.A. in related field preferred.</li><li>
5+ years of HVAC field service experience.</li><li>
Must possess excellent communication and interpersonal skills.</li><li>
Ability to define problems, collect data, establish facts and draw valid conclusions.</li><li>
Must have demonstrated ability to coordinate a high level of activity under a variety of conditions and constraints.</li><li>
Ability to make business decisions by an analytical as well as creative process.</li><li>
Proficient in Word, Excel and PowerPoint</li><li>
Excellent interpersonal and communication skills, both written and oral, with ability to communicate proficiently in English in both formats</li></ul><p></p><p><br>
Johnstone Supply is strongly interested in hiring a great candidate that exhibits work behaviors &amp; values that are conducive to building and maintaining a strong and effective company culture. These behaviors include:</p><ul><li><b>
Safety:</b> Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely.</li><li><b>
Customer Focused:</b> Take the perspective of those we serve, anticipate their needs, and responding quickly.</li><li><b>
One Team:</b> We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team.</li><li><b>
Own It:</b> Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity.</li><li><b>
Innovate:</b> Embrace and create change that drives continuous improvement and customer-valued solutions</li></ul><p></p><p><br>
At Johnstone Supply, we recognize that our employees&rsquo; growth, well-being, and success drives the company&rsquo;s success. We offer a competitive wage, in addition to health and wellness benefits including customizable plans for medical, dental, vision coverage, and options for alternative care. We provide the resources you need to take charge of your well-being, including:</p><ul><li>
Paid Time Off (PTO) &ndash; 3 weeks of PTO for individual contributors and 4 weeks for leaders</li><li>
Safe Harbor 401(k) &ndash; 100% employer match up to 5% of base pay and immediately vests</li><li>
Holiday pay &ndash; we recognize and pay our employees for 7.5 holidays per year</li><li>
Employer subsidized medical, dental, and vision plans.</li><li>
24/7 Access to virtual care/telehealth options, and Parental Time Off</li><li>
Flexible spending accounts (FSA)</li><li>
$100 wellness reward for completing annual health check-up</li><li>
Employee Assistance Program (EAP) for you, and your family</li><li>
Coverage for chiropractic, acupuncture, and massage therapy services</li><li>
Tuition reimbursement, up to $5,250 per year</li><li>
Employee referral bonus program &ndash; earn up to $4,000 per year</li><li>
Employee service milestone recognition program</li><li>
Variety of incentive plans for employees</li><li>
Bi-weekly pay days on every other Friday</li><li>
Opportunity to apply for the John M Shank Memorial Scholarship Fund, available to both Johnstone employees and children of employees</li></ul><p></p><p><br>
We understand that our employees are the cornerstone of our success. Our commitment to continuous improvement &amp; investment in our people is only matched by our commitment to superior customer experience.</p><p>
Johnstone Supply is North America&rsquo;s leading wholesale distributor of HVACR equipment, parts, and supplies. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google, and Fujitsu, to provide contractors with world class products, technical expertise, and quality service.</p><p>
 EOE &amp; E-Verify Participating Employer.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Technical Services Specialist HVAC

AutoZone

As a Commercial Specialist, you&rsquo;ll be a key player in AutoZone&rsquo;s commercial sales and service operations. You&rsquo;ll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.
<br><div><div><ul><li>Assist commercial customers with product selection and order management.
</li><li>Maintain accurate billing records and ensure on-time deliveries.
</li><li>Conduct account visits to build relationships and ensure service quality.
</li><li>Generate new business through outbound calls and in-person outreach.
</li><li>Follow cash handling procedures, including deposits and collections.
</li><li>Document and inspect all deliveries for accuracy and condition.
</li><li>Monitor and report on vehicle maintenance and safety.
</li><li>Manage battery consignment inventory and perform weekly stock checks.
</li><li>Handle returns and accident procedures according to company policy.
</li><li>Lead the commercial department in the absence of the Commercial Sales Manager.
</li><li>Promote a safe and compliant work environment for all team members.</li></ul></div></div>
<br><div><div><b>What We Are Looking For
</b></div><div><ul><li>Strong customer service and communication skills.
</li><li>Ability to manage multiple tasks in a fast-paced environment.
</li><li>Familiarity with billing, inventory, and delivery processes.
</li><li>Commitment to safety and compliance with company procedures.
</li><li>Valid driver&rsquo;s license and a clean driving record.
</li></ul></div><div><b>You&rsquo;ll Go the Extra Mile If You Have
</b></div><div><ul><li>Previous experience in commercial sales or automotive retail.
</li><li>Knowledge of AutoZone systems and procedures.
</li><li>Experience managing or supporting a team.
</li><li>Strong organizational and problem-solving skills.
</li><li>Exceptional Communication: Strong people skills and effective communication in both Spanish and English.</li></ul></div></div>
<br><div><div>Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.<br>
</div><div></div><br>
<div><b>Benefits at AutoZone
</b></div><div>AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners&rsquo; physical, mental and financial well-being.<br>
</div><div></div><br>
<div><b>All AutoZoners (Full-Time and Part-Time):
</b></div><div><ul><li>Competitive pay
</li><li>Unrivaled company culture
</li><li>Medical, dental and vision plans
</li><li>Exclusive discounts and perks, including an AutoZone in-store discount
</li><li>401(k) with company match and Stock Purchase Plan
</li><li>AutoZoners Living Well Program for free mental health support
</li><li>Opportunities for career growth
</li></ul></div><div></div><div><b>Additional Benefits for Full-Time AutoZoners:
</b></div><div><ul><li>Paid time off
</li><li>Life, and short- and long-term disability insurance options
</li><li>Health Savings and Flexible Spending Accounts with wellness rewards
</li><li>Tuition reimbursement
</li></ul></div><div></div><div>Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.<br>
</div><div></div><br>
<div>We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.<br>
</div><div></div><br>
<div><b>Fair Chance:
</b></div><div>An applicant&rsquo;s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act.<br>
</div><div></div><br>
<div>As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.<br>
</div><div></div><br>
<div>Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf<br>
</div><div></div><br>
<div><b>Online Application:
</b></div><div>An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.<br>
</div><div></div><br>
<div>AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.</div></div><div></div>

Commercial Specialist

Performance Home Medical

<div><p>At <b>Performance Home Medical (PHM</b>), our patients come first. Using the latest technology and best clinical support, we empower our patients to take control of their health, improve their quality of life, and live longer, healthier lives.</p><p>
</p><p>The <b>Inside Sales Representative</b> at <b>Performance Home Medical</b> is a relationship‑driven sales role focused on supporting and growing referral partnerships while ensuring fast, accurate delivery of home respiratory services. This position serves as a primary sales and service contact for prescribing physician offices, helping drive order completion, reduce friction, and improve the overall referral experience.</p><p>
</p><p>The Inside Sales Rep works closely with physician office staff, Order Intake, and the Field Sales team to proactively manage respiratory equipment orders&mdash;including CPAP/BiPAP, Oxygen, and Ventilators&mdash;and to support revenue growth through responsiveness, follow‑through, and strong referral relationships. This role provides foundational sales experience and exposure that may lead to future sales career opportunities within the organization.</p><p>
</p><p><b>Key Responsibilities</b></p><p><b>
Sales &amp; Referral Relationship Management</b></p><ul><li>
Build and maintain strong, professional relationships with <b>prescribing physician office staff</b>, including clinical and administrative teams</li><li>
Serve as a trusted point of contact for referral sources by providing timely updates, proactive follow‑up, and clear communication</li><li>
Support sales growth by ensuring referrals are processed efficiently and physician offices experience minimal friction</li><li>
Collaborate with Field Sales Representatives to strengthen existing accounts and support ongoing sales initiatives</li><li>
Identify opportunities to improve referral workflows and enhance physician office satisfaction</li></ul><p><b>
Order Management &amp; Sales Support</b></p><ul><li>
Actively manage orders from referral through fulfillment to support both patient care and sales outcomes</li><li>
Review and act on daily reports to drive order completion, including:
<ul><li><b>Pending Orders Report</b> &ndash; Proactively resolve delays impacting revenue and patient setup</li><li><b>
Manual Holds Report</b> &ndash; Address documentation, authorization, or compliance issues with urgency</li><li><b>
Oximetry Report</b> &ndash; Coordinate completion of required testing</li><li><b>
CMN Report</b> &ndash; Partner with physician offices to ensure timely medical necessity documentation</li><li><b>
Vent Stop Report</b> &ndash; Monitor and follow up on changes impacting ventilator orders</li></ul></li></ul><p><b>
Tracking &amp; Priority Order Coordination</b></p><ul><li>
Track <b>complex respiratory orders</b>, including high‑touch equipment and payer‑specific requirements</li><li>
Closely manage <b>hospital discharge orders</b>, supporting rapid setups and strong hospital relationships</li><li>
Ensure time‑sensitive referrals receive priority attention to support both patient care and customer expectations</li></ul><p><b>
Cross‑Functional Collaboration</b></p><ul><li>
Act as a sales‑focused liaison between:
<ul><li>Prescribing physician offices</li><li>
Order Intake team</li><li>
Field Sales Representatives</li></ul></li><li>
Clearly communicate order status, next steps, and resolution plans to all stakeholders</li><li>
Escalate issues appropriately to protect referral relationships and service timelines</li></ul><p><b>
Documentation &amp; Compliance</b></p><ul><li>
Ensure all orders meet payer, regulatory, and company documentation standards</li><li>
Maintain accurate and timely records in company systems to support billing and sales reporting</li></ul><p>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p><p><b>
Required:</b></p><ul><li>
4-year College or University Degree</li><li>
2+ years of experience in inside sales, healthcare sales support, referral coordination, or customer‑facing healthcare roles</li><li>
Strong relationship‑building and communication skills</li><li>
Proven ability to manage multiple priorities with urgency and attention to detail</li><li>
Confidence communicating with clinical and administrative professionals</li></ul><p><b>
Preferred:</b></p><ul><li>
Experience in <b>home medical equipment (HME/DME)</b> or respiratory services</li><li>
Knowledge of CPAP/BiPAP, Oxygen, and Ventilator workflows</li><li>
Understanding of insurance authorization and medical documentation processes</li></ul><p>
</p><p><b>Skills &amp; Attributes for Success</b></p><ul><li>
Sales‑minded with a customer‑first approach</li><li>
Organized, persistent, and comfortable with follow‑up</li><li>
Strong sense of ownership and accountability</li><li>
Collaborative team player with growth potential</li><li>
Motivated by improving referral experience and patient outcomes</li></ul><p>
</p><p><b>Career Development</b></p><p>
This role offers hands‑on exposure to the sales process, referral relationship management, and collaboration with Field Sales. High performers may be considered for expanded sales responsibilities or future sales opportunities as the organization grows.</p><p>
All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an &ldquo;at will&rdquo; relationship.</p></div>

Inside Sales Representative - Houston, Texas

Airswift

<div>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Sell and process parts for air compressors.
  </li>
  <li>
   Handle quotation requests for repairs, spare parts, and field services.
  </li>
  <li>
   Collaborate with Aftermarket sales and coordinate with relevant departments within product companies.
  </li>
  <li>
   Provide general support across teams.
  </li>
  <li>
   Report to the Regional Sales Manager or Inside Sales Manager.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Duties / Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Respond to customer inquiries on behalf of the Aftermarket team.
  </li>
  <li>
   Review inspection reports to identify parts needed for repair quotes.
  </li>
  <li>
   Correspond with vendors regarding documentation required for repairs.
  </li>
  <li>
   Process customer orders for repairs related to spare parts orders.
  </li>
  <li>
   Provide the sales team with order acknowledgments.
  </li>
  <li>
   Collaborate with product companies and local vendors on orders, external repairs, and component supply.
  </li>
  <li>
   Expedite orders to meet customer commitments.
  </li>
  <li>
   Adhere to repair processes to support final invoicing.
  </li>
  <li>
   Assess equipment bills of material and engineering drawings for repair and spare part order scope.
  </li>
  <li>
   Communicate with the sales team, vendors, and internal partners.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills / Abilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proficient in Microsoft Office products, including Word, Excel, and Planner.
  </li>
  <li>
   Familiar with SAP and CRM management.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalent.
  </li>
  <li>
   Experience processing orders.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Demands
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be able to move about the facility (standing, walking).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Personal Protective Equipment
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must comply with all Company PPE policies as directed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Environment
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Primarily an office environment, with occasional exposure to warehouse environments.
  </li>
 </ul>
</div>


Administrative Assistant/Timekeeper

SavATree

<div><p>Arborist Assistant</p>
<p>
What We Offer</p>
<ul>
<li>Compensation: Competitive pay based on experience, skill level, and responsibilities</li>
<li>Benefits: Health and dental insurance, paid time off, 401(k) Savings Plan, and Flexible Spending Plan</li>
<li>Time Off: Time off to support your work/life balance</li>
<li>Career Growth &amp; Development: We invest in your success with training, education, and internal growth opportunities</li>
<li>Team &amp; Collaborative Environment: Join a supportive team that works alongside some of the best trained and equipped professionals in the industry - with a focus on learning, growth, quality, and safety</li></ul><br>
<p></p>
<p>
Position Summary</p>
<p>
As an Arborist Assistant, you will play a vital role in supporting sales and branch operations. A typical day may include:</p>
<ul>
<li>Making outbound sales calls and generating leads</li>
<li>Creating proposals and scheduling customer appointments</li>
<li>Maintaining multiple sales calendars</li>
<li>Providing world-class customer service on inbound calls</li>
<li>Building positive rapport with customers and processing payments</li>
<li>Administering the customer database and maintaining accurate records</li>
<li>Completing paperwork efficiently and supporting Sales Arborists</li>
<li>Participating in call monitoring and coaching sessions for training and quality support</li>
</ul>
<p>This is a fast-paced and highly collaborative role, offering opportunities to build your knowledge, develop your skills, and contribute to the success of the team.</p><br>
<p></p>
<p>
About You</p>
<p>
You are eager to learn and grow within the business and the arboricultural industry. You bring:</p>
<ul>
<li>An associate&rsquo;s degree or higher (preferred)</li>
<li>Excellent written and verbal communication skills, including a professional phone manner</li>
<li>Previous success with outbound calling and sales/marketing (2+ years a plus)</li>
<li>Proficiency in Microsoft Office Suite, internet, and database systems (training provided)</li>
<li>Experience with AR, AP, Payroll, HR, Benefits, and multiline phone systems</li>
<li>A strong eye for accuracy, attention to detail, and a commitment to excellence</li>
<li>Authorization to lawfully work in the U.S.</li></ul><br>
<p></p>
<p>
About SavATree</p>
<p>
SavATree was founded 45 years ago with a mission to preserve trees threatened by the gypsy moth epidemic. Since then, we&rsquo;ve grown into a nationwide leader in tree, shrub, and lawn care services. Unlike companies that focus on removal, our work is rooted in preservation and care.</p><br>
<p></p>
<p>
We are a values-driven organization built on teamwork, integrity, respect, and a relentless commitment to making a positive impact. When you join us, you&rsquo;ll find a collaborative, competitive, and caring environment where your contributions matter. As we like to say: When you work here, you thrive here.</p><br>
<p></p>
<p>
Physical Requirements</p>
<p>
These physical demands described must be met by an employee to successfully perform the essential functions of this job. While performing the duties of the job, the employee is subject to lift and/or move up to fifty (50) pounds.</p><br>
<p>
</p><p>Equal Opportunity</p>
<p>
SavATree is an Equal Opportunity Employer and a Drug-Free Workplace. We are committed to creating a diverse environment where all employees feel valued and respected.</p></div>

Administrative Assistant

Onco360

<div><div>Join our Growing Team making a difference in our Patient Lives! Onco360 is looking for a <b>Customer Care Specialist</b> based out of our Houston, TX<b> </b>pharmacy. This is a full-time position working hours between 8am-8pm<b> CST Monday through Friday and availability on Saturday and Sundays for hours between 8am-4:30pm CST.</b> <b>This is a remote work from home position.</b> Customer Care Specialists at Onco360 will work with the sales team and providers in monitoring all customer care issues.</div>
<div></div><div><div><b>Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturer</b><b>s.</b></div>
<div><div>A career with us is more than just a job. It's an opportunity to connect and care for our patients, providers, communities and each other. We attract extraordinary people who have a strong desire to live our mission - to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion.</div>
<div></div><div>We succeed when you do, and our company and management team work hard to foster an environment that provides you with opportunities for both professional and personal growth.</div>
</div>
<div></div><div><b>Starting salary from $22.00 an hour and up</b></div>
</div><div></div><div><div>We offer great benefits including:</div>
<ul><li>Medical; Dental; Vision</li>
<li>401k with a match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Company paid benefits &ndash; life, and short and long-term disability</li>
</ul><div>Customer Care Specialist Responsibilities:</div>
<ul><li>Manages the customer care escalations email workflow.</li>
<li>Works with the customer service manager to ensure all sales team escalations are addressed daily.</li>
<li>Work all address exception reports given by the VP of pharmacy operations.</li>
<li>Report to the customer care manager any items that may cause escalations not to be completed.</li>
<li>Have knowledge of CPR+ and billing claim responses.</li>
<li>Escalate all issues to the proper pharmacy director, sales team rep or analytics team.</li>
<li>Work with other functional areas to resolve customer problems, and in system databases, and notifying appropriate parties as to what action will be taken to resolve the problem.</li>
<li>Work all projects that are assigned by the customer service manager</li>
</ul><div>Position Qualifications for Customer Care Specialist:</div>
<ul><li>Education/Learning Experience
<ul><li>High School Diploma required; Bachelor's degree preferred</li>
</ul></li><li>Work Experience
<ul><li>1 to 2 years of pharmacy billing or certified pharmacy technician required</li>
</ul></li><li>Skills/Knowledge
<ul><li>Customer service, problem solving, and excellent communication skills verbal and writing required.</li>
<li>Work independently with little to no guidance</li>
</ul></li><li>Licenses/Certifications
<ul><li>Required: State Pharmacy Technician (as required) and national Pharmacy Technician certification (PTCB or equivalent)</li></ul></li></ul></div></div>

Pharmacy Technician - Customer Care Specialist

Explore 704+ Sales support specialist in Houston this April. Find roles across top companies and apply now to boost your career.