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ReconMR

<div>PT/FT hours! Flexible scheduling!

About Us: At ReconMR we help some of the world&rsquo;s most prominent companies and organizations navigate their most pressing challenges. ReconMR is recognized as a leader in the Market Research industry. Join the team at ReconMR and join the conversation where you will work on important projects which provide critical information to help shape the future.

What you'll do:

As a Survey Research Telephone Interviewer, you will conduct outbound calls and survey respondents on a wide variety of topics. Telephone Interviewers collect survey data by phone and complete the following duties on a daily basis: making outbound phone calls, reading a script verbatim, asking questions to respondents, and recording responses. You will conduct telephone interviews, Polls, and Customer Satisfaction Surveys. Never any sales or collections. Be part of an exciting company and make a difference with your work!

Skill Requirements:
<ul>
<li>Great communication skills and ability to speak clearly over the phone</li>
<li>Comfortable talking on the phone (Bilingual Spanish/English)</li>
<li>Basic reading, computer, and typing skills
<ul><li>30 Words Per Minute (net) Requirement. (Test your skills at www.typingtest.com)</li>
</ul></li><li>Basic understanding of good customer service</li>
</ul>
Experience:
<ul>
<li>No experience necessary. Paid Training provided.</li>
<li>Open to applicants under 18 years of age (16+)</li>
</ul>
Schedules Available:
<ul>
<li>Day, Evening, and weekend hours available. Check with your recruiter for available shift options.</li>
<li>Choose your own schedule (18-40 hours per week) within our available shift options.</li>
<li>Pay: $12.50 per hour for Spanish Bilinguals (can read and speak in both English and Spanish) per hour.</li>
<li>One weekend shift (Sat or Sun) required.</li>
</ul>
Benefits:
<ul>
<li>Bi-Weekly Pay</li>
<li>Affordable Health Benefits (for those who qualify)</li>
<li>Flexible Scheduling</li>
<li>Accelerated pay-raise program</li>
<li>Incentive games (cash, games, prizes, etc.)</li>
<li>Opportunities for advancement</li>
</ul>
Location: 7324 Southwest Freeway Suite 1800, Arena Towers Two, Houston TX 77074

We are located in the business building behind the Arena theater.

VISITORS PARKING AVAILABLE IN GARAGE.

ReconMR conducts scheduled interviews. Interviews take about 30 minutes and consist of basic interview questions, typing test, reading and skills assessments.</div>

Bilingual Call Center Representative

<div>PT/FT hours! Flexible scheduling!

Walk-in for an interview, walk-out with a job! 
Walk-in hours: Mon-Friday 12-5pm

Location: 7324 Southwest Freeway Suite 1800, Arena Towers Two Houston, Tx 77074

By Arena theater, the business building behind it, Arena Towers Two

About Us: At ReconMR we help some of the world&rsquo;s most prominent companies and organizations navigate their most pressing challenges. ReconMR is recognized as a leader in the Market Research industry. Join the team at ReconMR and join the conversation where you will work on important projects which provide critical information to help shape the future. 

What you'll do:

As a Survey Research Telephone Interviewer, you will conduct outbound calls and survey respondents on a wide variety of topics. Telephone Interviewers collect survey data by phone and complete the following duties on a daily basis: making outbound phone calls, reading a script verbatim, asking questions to respondents, and recording responses to open ended questions or multiple choice questions. You will conduct telephone interviews, Polls, and Customer Satisfaction Surveys. Never any sales or collections. Be part of an exciting company and make a difference with your work!

Work safely on-site! Ask your recruiter about our on-site safety protocols!

Skill Requirements:
<ul>
<li>Good communication skills</li>
<li>Comfortable talking on the phone</li>
<li>Basic reading, computer, and typing skills</li>
<li>Basic understanding of good customer service</li>
</ul>
Experience
<ul>
<li>No experience necessary. Paid Training provided.</li>
</ul>
 Open to applicants under 18 years of age

Schedules Available:

Mid-shift, Evening, and weekend hours available (speak to your recruiter for evening and weekend schedules)
<ul>
<li>Mid-shift Options: 10AM - 6PM or 7PM / 11AM - 7PM</li>
<li>Choose your own schedule (18-40 hours per week).</li>
<li>Pay: $12 per hour.</li>
</ul>
Benefits:
<ul>
<li>Bi-Weekly Pay</li>
<li>Affordable Health Benefits (for those who qualify)</li>
<li>Flexible Scheduling</li>
<li>Accelerated pay-raise program</li>
<li>Incentive games (cash, games, prizes, etc.)</li>
<li>Opportunities for advancement</li>
</ul>
ReconMR conducts walk-in (or scheduled) interviews daily. Interviews take about 30 minutes and consist of basic interview questions, a reading assessment and typing test (30 WPM).

Location: 7324 Southwest Freeway Suite 1800, Arena Towers Two Houston, Tx 77074</div>

MID SHIFT Telephone Interviewer Call Center

Advanced Pharmacy Solutions

<div>Great new Career Opportunity in Long-Term Care Pharmacy! 


Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North 77043] 


Hours: 6am - pm OR 5am - 5pm 


The Customer Support Representative will be responsible for, but not limited to:
<div>
<ul><li>Opening, updating, and resolving support tickets using PassPort Alert Management System (PPAMS), as well as triaging and resolution of support request made via phone and email.</li></ul>
<ul><li>High volume technical inbound/outbound call center environment providing end user phone support in troubleshooting software and hardware problems, connectivity issues at an escalated pace.</li></ul>
<ul><li>Real time monitoring of automated dispensing machine to ensure service is not interrupted.</li></ul>
<ul><li>Utilize remote desktop software along with end user to resolve issues using documented solutions.</li></ul>
<ul><li>Strict adherence to critical time escalation of service interruptions and unresolved issues with the automated dispensing machine.</li></ul>
<ul><li>Serve as first line support and provide problem resolution to the customer.</li></ul>
<ul><li>Utilize remote camera tools to perform routine monitoring and assistance in troubleshooting to the customer.</li></ul>
<ul><li>Properly triage calls and determine routing based on the nature of the call.</li></ul>
<ul><li>Efficiently and professionally maintain a high level of customer satisfaction and timely resolution to customer service issues.</li></ul>
<ul><li>Initiate immediate escalation to customer regarding PassPort related failures. Escalation consists of 3 calls within 60 minutes.</li></ul>
<ul><li>Enter service calls in tracking software, page service calls in tracking software and dispatch Service Technicians using BancTec, Burroughs, and Dispatch Direct software tools.</li></ul>
<ul><li>Initiate escalation as appropriate to ensure management awareness and timely resolution of issues according to departmental policy and procedures.</li></ul>
<ul><li>Make outbound calls to the customer to ensure PassPort process patient medication timely.</li></ul>
<ul><li>Make outbound calls to the customer to clear lockouts and Totes every 2 hours until the issue is resolved.</li></ul>
<ul><li>Mandatory to complete all Incoming and Outgoing Call Attached Data (CAD) initiated by the MIXIE phone system software.</li></ul>
</div>
Education:

GED/Diploma, some college 


Professional Experience:
<ul>
<li>3-5 years of related experience/training in a technical inbound/outbound call center environment</li>
<li>Knowledge of DocuTrack, Framework, MXIE, Zultys, Microsoft Applications, Web Cameras, Remote-In tools (net Support), Citrix, printers and faxes</li>
<li>Extensive phone support of end user with various operating systems and software</li>
<li>Must have excellent communication skills, abiility to multi-task, and high attention to detail</li>
</ul>
Partners Pharmacy - Our mission is to define excellence within the health care community. We are dedicated to inspiring people to live better lives through innovative health and wellness programs, products and services. We treat residents, their families and each other with respect, dignity and compassion. Through a collaborative and consultative approach, we strive to provide a framework of strength and stability for our patients, families and associates. We work to maintain the highest standards of care and service for our patients, families and valued employees.
We are proud to Offer:
<ul><li>Competitive Salaries</li>
<li>Comprehensive Healthcare Benefits</li>
<li>401(k) Retirement Plan</li>
<li>Paid Time Off</li>
<li>Opportunities to advance and grow your career</li>
<li>And More!</li>
</ul>If working with people who are dedicated, compassionate, and concerned about their patients is essential to you, then you'll appreciate being a part of our team. We've built a strong reputation on the outstanding level of care that we provide.
Partners Pharmacy is an Equal Opportunity Employer
EEO/AA/M/F/DV</div>

Customer Support Representative - CS

Houston Area Women's Center

<div><div>As the On-call Crisis Hotline Counselor is a critical role within the Houston Area Women&rsquo;s Center that provides real-time support to clients in immediate need. The On-call Crisis Hotline Counselor conducts intakes and assessments to provide a full spectrum of services in collaboration with programs across the agency. The On-call Crisis Hotline Counselor is responsible for conducting crisis intervention, emotional support, danger assessment, safety planning, shelter placement, information, and referral to domestic and sexual violence survivors through two 24-hour crisis hotlines.
</div>Your Schedule:
<ul><li>On-call only- up to 19 hours per week</li><li>
Work Model: Hybrid</li><li>
Local Travel: 5% for trainings and meetings.</li></ul>
Our Total Compensation Package:
<ul><li>Hourly Rate: $18.04 hourly</li><li>
Pay schedule: semi-monthly</li><li>
Employee Assistance Program</li></ul>
Imagine a place where your talent can make a meaningful difference in people&rsquo;s lives. Working at Houston Area Women&rsquo;s center gives you a rewarding experience in which our diverse team of employees work together as part of the empowerment of a survivor&rsquo;s life and at the same time part of a much larger mission. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. Every day we continue to embed diversity, inclusion, belonging, and equity in everything we do as we provide service to survivors of domestic and sexual violence.
The Requirements We are Seeking:
<div><ul><li>High School diploma or equivalent
</li><li>Is actively enrolled in college with a major in Social Work, Criminal Justice, Sociology, Psychology, Public Health, Counseling, Communications, or Business Administration.
</li><li>Bachelor's degree in Social Work, Criminal Justice, Sociology, Psychology, Public Health, Counseling, Communications, or Business Administration, strongly preferred.
</li><li>A minimum of 6 months of experience in social services, customer service, or call-center setting
</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook, Teams)</li><li>
Computer savvy and able to learn new applications and technologies quickly.</li><li>
Bilingual in both English and Spanish, able to read, speak, and write both languages fluently, strongly preferred.
</li><li>Texas driver&rsquo;s license with a good driving record; reliable transportation; ability to travel to off-site locations utilizing personal transportation</li></ul>
</div>What you Deliver in this role:
<ul><li>You will provide crisis intervention, emotional support, information &amp; referral, education, support, and advocacy to survivors of domestic and sexual violence.</li><li>
You will conduct danger assessments with survivors and creates safety plans based on each client&rsquo;s individual case and needs.</li><li>
You will provide shelter screenings and coordination of shelter placement and emergency transportation of clients.</li><li>
You will make CPS and APS reports as required and needed.</li><li>
You will keep accurate client and hotline/chat data/records for monthly reports.</li><li>
You will communicate with program and on-call staff including Supervisors, Crisis Response Advocates, and community partners.</li><li>
You will communicate with HAWC&rsquo;s answering service to relay and respond to messages.</li><li>
You will communicate with leadership and other Hotline staff on the team regarding case management and other issues.</li><li>
You will attend mandatory monthly meetings and training with the Hotline &amp; Crisis Intervention Services Coordinator, All Department Staff Meetings, and/or meet as assigned.</li><li>
Other duties/projects may be assigned.</li></ul>
What Skills and Assets you bring, and more:
<ul><li>Excellent attention to details.</li><li>
Demonstration of professional objectivity and appreciation for confidential information.</li><li>
Ability to remain calm in difficult situations.</li><li>
Ability to follow instructions and to adhere to policies and procedures.</li><li>
Ability to prioritize tasks to meet individual and team deadlines.</li><li>
Has a growth mindset and is a good team player.</li><li>
Strong communication skills, both verbally and in writing.</li></ul>
When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.</div>

On-Call Crisis Hotline Counselor- up to 19 hours per week

Entertainment Travel Associates

<div>
 At
 
 Entertainment Travel Associates
 
 , we specialize in providing exceptional travel experiences tailored to our clients&rsquo; unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
 
 
 
 Job Description
 
 
 
 
 Position Overview
 
 
 
 The Call Center Representative is responsible for handling inbound and outbound calls, assisting customers with inquiries, and delivering efficient, high-quality customer support.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Answer incoming calls and respond to customer inquiries
 </li>
 <li>
 Make outbound calls for follow-ups, outreach, or surveys
 </li>
 <li>
 Provide accurate information about products, services, or promotions
 </li>
 <li>
 Resolve customer concerns or escalate issues when necessary
 </li>
 <li>
 Document all customer interactions in the system
 </li>
 <li>
 Follow communication scripts, procedures, and service standards
 </li>
 <li>
 Meet performance metrics such as call quality and response time
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong verbal communication and active listening skills
 </li>
 <li>
 Customer-focused mindset and problem-solving abilities
 </li>
 <li>
 Ability to remain calm and professional under pressure
 </li>
 <li>
 Basic computer and data entry skills
 </li>
 <li>
 Strong organizational and multitasking abilities
 </li>
 <li>
 Team-oriented and reliable
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 Competitive weekly pay
 </li>
 <li>
 Opportunities for career growth and advancement
 </li>
 <li>
 Hands-on training and mentorship
 </li>
 <li>
 Collaborative and supportive work environment
 </li>
 </ul>
</div>

Call Center Representative

<div><div>Being a on-call Crisis Response Advocate provides crisis intervention, emotional support, danger assessment, safety planning, shelter placement, and information and referral to domestic and sexual violence survivors through hospital accompaniment, 24-hour hotlines, and chat.
</div>Your Schedule:<ul><li>
On-call Schedule: One week per month</li><li>
On-call hours from 6 p.m. to 6 a.m., Monday through Friday, and 24-hour availability on Saturday and Sunday.</li><li>
Work Model: hybrid</li><li>
Local Travel:100%, as need for hospital accompaniment while on shift</li></ul>
Our Total Compensation Package:<ul><li>
Hourly Compensation: $17.02</li><li>
Additional Compensation: $10 per day for each day on-call</li><li>
Pay schedule semi-monthly</li><li>
Employee Assistance Program</li></ul>
Imagine a place where your talent can make a meaningful difference in people's lives. Working at Houston Area Women's center gives you a rewarding experience in which our diverse team of employees work together as part of the empowerment of a survivor's life and at the same time part of a much larger mission. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. Every day we continue to embed diversity, inclusion, belonging, and equity in everything we do as we provide service to survivors of domestic and sexual violence.
The Requirements We are Seeking:
<ul><li>Bachelor&rsquo;s Degree in Social Science, Psychology, Counseling, Sociology, Social Work, Criminal Justice, or Public Health</li><li>
A minimum of one year of experience working with survivors of domestic and sexual violence, or social services setting working with vulnerable populations with clients from diverse backgrounds.
</li><li>Intermediate Proficiency within Microsoft Office, specifically Teams, Outlook, Excel, and Word.</li><li>
Bilingual in both English and Spanish, preferred.</li><li>
You have a valid Texas driver&rsquo;s license with a good driving record; reliable transportation; ability to travel to off-site locations utilizing personal transportation</li></ul>
What you Deliver in this role:
<ul><li>You will provide hospital accompaniment, crisis intervention, emotional support, case management, information &amp; referral, education, support, and advocacy to survivors of domestic and sexual violence at local hospitals and via nurse line as needed.</li><li>
You will provide crisis intervention, emotional support, case management, information &amp; referral, education, support, and advocacy to survivors of domestic and sexual violence via 24 crisis hotline and chat as needed while on standby for hospital visits.</li><li>
You will conduct danger assessment and creates safety plans with survivors in high-risk cases.</li><li>
You will communicate with on-call staff including Supervisors, Crisis Hotline/Chat Counselors, SANE nurses, law enforcement, and community partners.</li><li>
You will coordinate shelter placement and emergency transportation of clients as needed with Hotline and Shelter team.</li><li>
You will attend mandatory monthly meetings and training with Manager of Hospital Accompaniment &amp; Crisis Intervention Services, All Department Staff Meetings and/or meet as assigned.</li><li>
You will do mandatory Reporting: report suspected and prior abuse/neglect to either Child Protective services or Adult Protective Service when appropriate.</li><li>
You will maintain sufficient inventory at all times while on-shift of information packets and clothing for clients. Supplies provided by agency.</li><li>
Other duties/projects may be assigned. Should such duties become routine, the job description will be reviewed and revised.</li></ul>
When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.</div>

On-call Crisis Response Advocate- Up to 19 hours per week

Syneos Health Commercial Solutions

<div>Description
You&rsquo;re a proactive problem-solver and have the ability to make customers feel like your friend.
In this role, you will be responsible for providing inbound customer support in a virtual pharmaceutical contact center environment. Support is provided, but not limited to, patients, caregivers, healthcare providers, and healthcare clinic personnel.
You will:<ul><li>
Provide timely and accurate responses to inbound calls, emails, and other communications from customers</li><li>
Build rapport and establish positive relationships with patients by actively listening, empathizing, and demonstrating a strong understanding of their needs and concerns</li><li>
Identify and resolve patient issues or escalate to appropriate internal teams as needed</li><li>
Maintain detailed and accurate records of patient interactions and transactions in our contact center software system</li><li>
Adhere to all relevant policies, procedures, and regulations related to pharmaceutical contact center operations, including data privacy and security requirements</li></ul>
Essential Requirements:<ul><li>
High school diploma or equivalent</li><li>
Bilingual (English/Spanish)</li><li>
1-3 years&rsquo; experience in customer service, call center operations or related fields</li><li>
Strong verbal and written communication skills, with the ability to communicate complex information clearly and effectively to diverse audiences</li></ul>
Desired Requirements:<ul><li>
Bachelor&rsquo;s degree</li><li>
Experience in the pharmaceutical or healthcare industry</li><li>
Willingness to work flexible hours, as needed</li></ul>
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn&rsquo;t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you&rsquo;re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients&rsquo; lives around the world.
Work Here Matters Everywhere | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
 
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.
7485 
400002491</div>

Bilingual Virtual Patient Support Specialist

Explore 252+ Bilingual call center representative in Houston this April. Find roles across top companies and apply now to boost your career.