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bilingual virtual patient support specialist

Syneos Health Commercial Solutions

<div>Description
You&rsquo;re a proactive problem-solver and have the ability to make customers feel like your friend.
In this role, you will be responsible for providing inbound customer support in a virtual pharmaceutical contact center environment. Support is provided, but not limited to, patients, caregivers, healthcare providers, and healthcare clinic personnel.
You will:<ul><li>
Provide timely and accurate responses to inbound calls, emails, and other communications from customers</li><li>
Build rapport and establish positive relationships with patients by actively listening, empathizing, and demonstrating a strong understanding of their needs and concerns</li><li>
Identify and resolve patient issues or escalate to appropriate internal teams as needed</li><li>
Maintain detailed and accurate records of patient interactions and transactions in our contact center software system</li><li>
Adhere to all relevant policies, procedures, and regulations related to pharmaceutical contact center operations, including data privacy and security requirements</li></ul>
Essential Requirements:<ul><li>
High school diploma or equivalent</li><li>
Bilingual (English/Spanish)</li><li>
1-3 years&rsquo; experience in customer service, call center operations or related fields</li><li>
Strong verbal and written communication skills, with the ability to communicate complex information clearly and effectively to diverse audiences</li></ul>
Desired Requirements:<ul><li>
Bachelor&rsquo;s degree</li><li>
Experience in the pharmaceutical or healthcare industry</li><li>
Willingness to work flexible hours, as needed</li></ul>
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn&rsquo;t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you&rsquo;re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients&rsquo; lives around the world.
Work Here Matters Everywhere | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
 
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.
7485 
400002491</div>

Bilingual Virtual Patient Support Specialist

サイネオス・ヘルス

<div><div><div>Updated: April 10, 2026 
Location: Houston, TX, United States 
Job ID: 15158-OTHLOC-CktwYfw1
<div><div>Not ready to apply? 
Join our Talent Network
</div></div><div>Description
You&rsquo;re a proactive problem-solver and have the ability to make customers feel like your friend.
In this role, you will be responsible for providing inbound customer support in a virtual pharmaceutical contact center environment. Support is provided, but not limited to, patients, caregivers, healthcare providers, and healthcare clinic personnel.
You will:<ul><li>
Provide timely and accurate responses to inbound calls, emails, and other communications from customers</li><li>
Build rapport and establish positive relationships with patients by actively listening, empathizing, and demonstrating a strong understanding of their needs and concerns</li><li>
Identify and resolve patient issues or escalate to appropriate internal teams as needed</li><li>
Maintain detailed and accurate records of patient interactions and transactions in our contact center software system</li><li>
Adhere to all relevant policies, procedures, and regulations related to pharmaceutical contact center operations, including data privacy and security requirements</li></ul>
Essential Requirements:<ul><li>
High school diploma or equivalent</li><li>
Bilingual (English/Spanish)</li><li>
1-3 years&rsquo; experience in customer service, call center operations or related fields</li><li>
Strong verbal and written communication skills, with the ability to communicate complex information clearly and effectively to diverse audiences</li></ul>
Desired Requirements:<ul><li>
Bachelor&rsquo;s degree</li><li>
Experience in the pharmaceutical or healthcare industry</li><li>
Willingness to work flexible hours, as needed</li></ul>
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn&rsquo;t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you&rsquo;re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients&rsquo; lives around the world.
Work Here Matters Everywhere | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
 
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.
7485 
400002491</div></div></div></div><div></div>

Lensa

<div>
 Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Amaze Health. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.
 
 
 Amaze Health delivers concierge-style virtual care that feels like having a trusted &ldquo;doctor friend&rdquo; on call 24/7, for everything from sudden illnesses to chronic conditions and mental health. As a true partner, we simplify the healthcare maze, guiding patients with clarity, compassion, and confidence while empowering them to take control of their health. Beyond treatment, we provide partnership, helping people feel heard, supported, and cared for throughout their journey. Join us as we transform healthcare, one patient at a time.
 
 
 Amaze is seeking a compassionate and skilled Nurse Practitioner (NP) or Physician Assistant (PA), to join our dedicated virtual care team. We welcome Advanced Practice Providers (APPs) who are driven by empathy, continuous learning, and delivering patient-first solutions in a flexible, on-demand environment.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Uncover root causes: Ask thoughtful, intuitive questions over video or secure chat to understand the underlying issues behind illness, injury, or medical conditions.
 </li>
 <li>
 Deliver accurate diagnoses: Utilize clinical expertise, patient history, and remote diagnostic tools to provide precise and informed assessments in a virtual setting.
 </li>
 <li>
 Guide care decisions: Efficiently order, interpret, and follow up on lab tests, leveraging digital platforms to personalize and coordinate each patient&rsquo;s care plan.
 </li>
 <li>
 Prescribe with clarity: Electronically write prescriptions and clearly explain their proper usage, administration, and possible side effects, ensuring patients feel informed and confident through virtual or written communication.
 </li>
 <li>
 Collaborate as a team: Work closely with physicians, fellow APPs, and the extended care team to deliver seamless, coordinated care with a patient-first approach.
 </li>
 <li>
 Innovate under pressure: Respond to emerging challenges with creative, patient-centered solutions that adapt to the realities and opportunities of virtual care.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Education &amp; Licensure: Active, unrestricted license as an APP. NPs must hold a compact nursing license.
 </li>
 <li>
 Experience: A minimum of four (4) years providing care in primary, family, urgent or emergency care.
 </li>
 <li>
 Key Attribute: Strong communication and digital literacy skills to connect with patients and team members alike in a virtual environment.
 </li>
 <li>
 Language: While not required, candidates who are bilingual in English and Spanish is preferred.
 </li>
 <li>
 Location: While this is a virtual position, applicants must live in one of the following states - Arizona, Colorado, Illinois, Missouri, Ohio, Pennsylvania or Texas.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 An inclusive culture that values diverse backgrounds and expertise, brought together in a virtual workspace.
 </li>
 <li>
 Opportunities to grow and innovate within a forward-thinking, technology-driven healthcare environment.
 </li>
 <li>
 Flexible, remote working arrangements to help you balance life and work.
 
 
 </li>
 </ul>
 If you&rsquo;re a dedicated healthcare professional ready to make a real difference, we want to hear from you. Help us empower healthier lives, one virtual visit at a time.
 
 
 Join our virtual care team today and advance your career while reaching patients wherever they need you most.
 
 
 
 Benefits
 
 
 
 Amaze provides an extensive benefits package featuring medical, dental, and vision coverage, along with paid time off and a 401(k) plan.
 
 
 Pay Range is $55- $70/hr
 
 
 Shift is four (4) - 10 hour days with rotating weekends
 
 
 If you have questions about this posting, please contact support@lensa.com
</div>

Nurse Practitioner or Physician Assistant - Remote

CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
This is a full time float position (30-35 hours / week) supporting our clinics in the Central/South Houston area!
Hourly Payrate Range for this position and location is $66.50-77.50/hr based on experience plus shift differentials and quarterly incentive plan.
A Brief Overview
As the largest retail health care provider in the nation and a Fortune Top 10 industry leader, MinuteClinic offers a unique opportunity to deliver affordable, accessible, and comprehensive high‑quality care to patients, families, and communities. Our providers are empowered to practice holistically with strong clinical support, collaborative resources, and a unified &ldquo;one store, one team&rdquo; approach.
This is a clinic-based role focused on delivering the highest-level quality in-person patient care. Virtual care visits may be conducted from the clinic during periods of lower onsite patient volume and when doing so does not delay or interfere with in‑person care.
MinuteClinic is proud to hold the American Nurses Credentialing Center (ANCC) Pathway to Excellence&reg; designation, recognizing our commitment to a healthy work environment through Transformational Leadership, Quality, Safety, Shared Governance, Well-being, and Professional Development.
What Our Providers Enjoy<ul><li>
Autonomy to manage your practice with dedicated collaborative and organizational support</li><li>
Flexible scheduling and strong work&ndash;life balance</li><li>
Exceptional tools, training, and clinical resources</li><li>
Evidence‑based guidelines and access to leading assessment and treatment planning tools</li><li>
Opportunity to deliver both in‑person and virtual care, driven by in‑clinic patient volume</li><li>
Ability to practice at the top of your license with comprehensive clinical team support</li><li>
Significant career growth and professional development opportunities</li><li>
Charting and follow‑up completed during your scheduled shift&mdash;no work taken home</li></ul>
What you will do<ul><li>
Deliver evidence‑based primary and family care, including assessment, diagnosis, treatment, and management of acute and chronic conditions</li><li>
Provide both in-person and virtual visits (from the clinic) to support positive patient health outcomes</li><li>
Perform diagnostic testing, preventive counseling, treatment of injuries and illnesses, and coordination of care with other healthcare professionals</li><li>
Engage patients in wellness services, chronic disease management, and preventive health screenings</li><li>
Complete essential clinic operations including inventory management, clinic opening/closing, patient follow‑up, insurance verification, and payment collection</li><li>
Support a safe and efficient care environment through routine examinations and timely patient appointment management</li></ul>
Education
Nurse Practitioners:<ul><li>
Master&rsquo;s degree from an accredited Family Nurse Practitioner program</li><li>
Current national board certification (AANP or ANCC)</li><li>
Active, unrestricted state APRN license</li></ul>
Physician Associates:<ul><li>
Master of Science in Physician Assistant/Associate Studies or health‑related master&rsquo;s degree plus Bachelor of Science in PA Studies</li><li>
Current NCCPA certification</li><li>
Active, unrestricted state PA license</li></ul> 
Essential Qualifications
Nurse Practitioners (NPs):<ul><li>
One year of NP experience preferred; qualified new graduates may be considered</li><li>
Active, unrestricted Family Nurse Practitioner (FNP) license in good standing</li><li>
Ability to provide holistic, evidence‑based care including counseling related to pregnancy prevention, STI prevention, and safer sex practices</li><li>
Ability to order/administer vaccines and injections (COVID‑19, influenza, TB testing, Depo‑Provera, etc.)</li><li>
DOT certification exam completed within 30 days of employment</li><li>
Bilingual proficiency may be required depending on market needs</li><li>
Active Basic Life Support (BLS) certification</li><li>
Ability to pass a respirator FIT test</li><li>
Physical presence at assigned clinic required</li></ul>
Physician Associates (PAs):<ul><li>
Prior PA experience preferred; qualified new graduates considered</li><li>
Active, unrestricted state PA/Physician Associate license (or eligibility to obtain upon hire)</li><li>
DOT certification exam completed within 30 days of employment</li><li>
Active BLS certification</li><li>
Ability to pass a respirator FIT test</li><li>
Physical presence at assigned clinic required</li></ul>
Physical Requirements<ul><li>
Ability to perform duties involving prolonged standing, walking, bending, and reaching</li><li>
Ability to perform Basic Life Support</li></ul>
Preferred Qualifications<ul><li>
Experience with the EPIC electronic health record</li><li>
Prior MinuteClinic precepting rotation (if less than one year of provider experience; preferred but not required)</li><li>
Experience conducting patient assessments and exercising sound clinical decision‑making in a virtual care environment</li><li>
Familiarity with digital health tools and virtual communication technologies</li></ul> 
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$46.03 - $99.14
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. 
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. 
Additional details about available benefits are provided during the application process and on Benefits Moments. 
We anticipate the application window for this opening will close on: 05/31/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Advance Practice Provider NP/PA

Convenient Urgent Care

<div><div><div>We are seeking a PartTime Nurse Practitioner or Physician Assistant to become a part of our Convenient Urgent Care team. To provide high quality care of all patients and assist in directing staff in the support of the care of our patients. 
 
Houston, TX 77091 
</div><div>Requirements: 
</div><ul><li>Bilingual-Spanish preferred</li>
<li>Graduate of an accredited Nurse Practitioner or Physician Assistant program</li>
<li>NP/PA Certification and TX licensure are required</li>
<li>The employee shall meet the requirements of the Texas Board of Medical Examiners; and be licensed to practice medicine without restrictions within the State of Texas</li>
<li>Licensure must be unencumbered, free of any open/unresolved disciplinary actions including probation or restrictions against privilege to practice</li>
<li>Current DEA certification</li>
<li>Current CPR certification required</li>
<li>Must be computer literate with ability to enter information in the Convenient Urgent Care Clinic EMR system and compile reports or data as requested</li>
<li>Must be able to meet and maintain current credentialing and privileging requirements</li>
<li>Valid Texas Driver&rsquo;s License</li>
<li>Willingness to work Weekends</li>
<li>2-3 Experience Required (Minimum)</li>
<li>10.5 HR Shifts</li>
</ul><div>Responsibilities: 
</div><ul><li>Diagnose and treat acute, episodic or chronic illnesses</li>
<li>Prescribe all necessary medications and treatments</li>
<li>Perform comprehensive physical examinations of patients</li>
<li>Develop and implement patient management policies and procedures</li>
<li>Facilitate referrals to other healthcare professionals and medical facilities</li>
<li>Communicate with collaborating physician or specialist regarding patient care</li>
<li>Assists Medical Director in developing clinical practice guidelines</li>
<li>Ability to follow Clinical practice guidelines &ndash; including adhering to the immunization policy and the Convenient Urgent Care Management Compliance Policy</li>
</ul><div>Qualifications: 
</div><ul><li>Previous experience in nursing or other medical fields</li>
<li>Ability to build rapport with patients</li>
<li>Ability to thrive in a fast-paced environment</li>
<li>Excellent written and verbal communication skills</li>
<li>Strong leadership qualities</li>
<li>Experience working in Urgent Care Setting</li>
<li>Experience with Medical Procedures: Laceration Repair, Stitches/Sutures/Staples, Incision and Drainage, Subungual Hematoma, Ingrown Toenail Removal, Splint/Casting, Aspiration Procedures, Trigger Point Injection</li>
<li>Experience with Weight-loss Management</li>
<li>Experience with administering IV</li>
<li>EMR Experience Eclinicals</li></ul></div></div>

Nurse Practitioner or Physician Assistant

Aisles & Abroad Careers

<div>
 
 Position Overview
 
 
 We are seeking a detail-oriented and dependable
 
 Booking Support Specialist
 
 to assist with reservation coordination and client support. This role focuses on handling booking-related tasks, organizing details, and ensuring all requests are processed accurately and efficiently.
 
 
 This is a fully remote position ideal for individuals who are organized, responsive, and enjoy supporting clients in a structured, service-focused environment.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide support with booking requests, reservations, and scheduling tasks
 </li>
 <li>
 Assist in reviewing and verifying booking details for accuracy
 </li>
 <li>
 Communicate with clients regarding confirmations, updates, and next steps
 </li>
 <li>
 Maintain organized records of bookings and client interactions
 </li>
 <li>
 Monitor timelines to ensure all arrangements are completed on schedule
 </li>
 <li>
 Support a smooth and efficient booking process from start to finish
 
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong organizational and multitasking skills
 </li>
 <li>
 Clear and professional communication abilities
 </li>
 <li>
 Ability to work independently in a remote environment
 </li>
 <li>
 Detail-oriented with strong follow-through
 </li>
 <li>
 Comfortable using email, online systems, and scheduling tools
 
 
 
 
 </li>
 </ul>
 
 Preferred (Not Required)
 
 
 
 <ul>
 <li>
 Experience in customer service, coordination, or administrative support
 </li>
 <li>
 Interest in travel, hospitality, or event-related services
 
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Flexible remote work environment
 </li>
 <li>
 Structured onboarding and ongoing support
 </li>
 <li>
 Opportunities for growth and advancement based on performance
 </li>
 <li>
 Supportive and collaborative team environment
 
 
 
 
 </li>
 </ul>
 
 Work Environment
 
 
 This is a remote role requiring a reliable internet connection and the ability to stay organized and productive in a virtual workspace.
 
 
 
 Apply Today
 
 
 If you enjoy supporting booking processes, managing details, and providing a high level of service in a remote setting, we encourage you to apply.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Remote Booking Support Specialist

GreatCare OBGYN

Overview Join our dynamic healthcare team as a Medical Receptionist, where your energetic and detail-oriented approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate appointments, verify insurance information, and ensure seamless communication between patients and medical staff. Your enthusiasm and organizational skills will help create a welcoming environment while supporting efficient clinic workflows. This paid position offers an exciting opportunity to develop your career in medical administrative support within a fast-paced healthcare setting.Responsibilities<ul><li>Greet patients and visitors warmly, providing excellent customer service</li><li>Check in/out of patients</li><li>Schedule Obstetrical and GYN patient appointments accurately using electronic health record (EHR) systems such as eClinicalWorks</li><li>Verify insurance coverage, perform insurance verification procedures. review patient demographics and patient insurance ID and group numbers</li><li>Maintain and update patient records, ensuring compliance with HIPAA regulations and confidentiality standards</li><li>Collect copays, coinsurance and other deductible for all services</li><li>schedule lunches with vendors</li><li>Reconcile daily work</li></ul>Requirements<ul><li>Bilingual abilities are a plus to serve diverse patient populations effectively</li><li>Proven experience in a medical office environment or healthcare setting</li><li>Familiarity with EMR/EHR systems such as eClinicalWorks is highly preferred</li><li>Knowledge of HIPAA regulations to ensure patient privacy and data security at all times</li><li>Excellent computer skills including proficiency in Microsoft Office applications and health information management software</li><li>Demonstrated organizational skills with the ability to multitask efficiently in a fast-paced environment</li></ul>This role is an excellent stepping stone for individuals passionate about healthcare administration who thrive on providing outstanding patient service while supporting clinical teams. We are committed to fostering a positive work environment that values your contributions and encourages professional growth.Benefits:<ul><li>401(k)</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li></ul>Work Location: In person

Medical Receptionist

Explore 360+ Bilingual virtual patient support specialist in Houston this May. Find roles across top companies and apply now to boost your career.

360 bilingual virtual patient support specialist jobs In Houston

Bilingual Virtual Patient Support Specialist

Bilingual Virtual Patient Support Specialist

Nurse Practitioner or Physician Assistant - Remote

Advance Practice Provider NP/PA

Nurse Practitioner or Physician Assistant

Remote Booking Support Specialist

Medical Receptionist