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bilingual virtual patient support specialist

Syneos Health Commercial Solutions

<div>Description
You&rsquo;re a proactive problem-solver and have the ability to make customers feel like your friend.
In this role, you will be responsible for providing inbound customer support in a virtual pharmaceutical contact center environment. Support is provided, but not limited to, patients, caregivers, healthcare providers, and healthcare clinic personnel.
You will:<ul><li>
Provide timely and accurate responses to inbound calls, emails, and other communications from customers</li><li>
Build rapport and establish positive relationships with patients by actively listening, empathizing, and demonstrating a strong understanding of their needs and concerns</li><li>
Identify and resolve patient issues or escalate to appropriate internal teams as needed</li><li>
Maintain detailed and accurate records of patient interactions and transactions in our contact center software system</li><li>
Adhere to all relevant policies, procedures, and regulations related to pharmaceutical contact center operations, including data privacy and security requirements</li></ul>
Essential Requirements:<ul><li>
High school diploma or equivalent</li><li>
Bilingual (English/Spanish)</li><li>
1-3 years&rsquo; experience in customer service, call center operations or related fields</li><li>
Strong verbal and written communication skills, with the ability to communicate complex information clearly and effectively to diverse audiences</li></ul>
Desired Requirements:<ul><li>
Bachelor&rsquo;s degree</li><li>
Experience in the pharmaceutical or healthcare industry</li><li>
Willingness to work flexible hours, as needed</li></ul>
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn&rsquo;t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you&rsquo;re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients&rsquo; lives around the world.
Work Here Matters Everywhere | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
 
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.
7485 
400002491</div>

Bilingual Virtual Patient Support Specialist

サイネオス・ヘルス

<div><div><div>Updated: April 10, 2026 
Location: Houston, TX, United States 
Job ID: 15158-OTHLOC-CktwYfw1
<div><div>Not ready to apply? 
Join our Talent Network
</div></div><div>Description
You&rsquo;re a proactive problem-solver and have the ability to make customers feel like your friend.
In this role, you will be responsible for providing inbound customer support in a virtual pharmaceutical contact center environment. Support is provided, but not limited to, patients, caregivers, healthcare providers, and healthcare clinic personnel.
You will:<ul><li>
Provide timely and accurate responses to inbound calls, emails, and other communications from customers</li><li>
Build rapport and establish positive relationships with patients by actively listening, empathizing, and demonstrating a strong understanding of their needs and concerns</li><li>
Identify and resolve patient issues or escalate to appropriate internal teams as needed</li><li>
Maintain detailed and accurate records of patient interactions and transactions in our contact center software system</li><li>
Adhere to all relevant policies, procedures, and regulations related to pharmaceutical contact center operations, including data privacy and security requirements</li></ul>
Essential Requirements:<ul><li>
High school diploma or equivalent</li><li>
Bilingual (English/Spanish)</li><li>
1-3 years&rsquo; experience in customer service, call center operations or related fields</li><li>
Strong verbal and written communication skills, with the ability to communicate complex information clearly and effectively to diverse audiences</li></ul>
Desired Requirements:<ul><li>
Bachelor&rsquo;s degree</li><li>
Experience in the pharmaceutical or healthcare industry</li><li>
Willingness to work flexible hours, as needed</li></ul>
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn&rsquo;t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you&rsquo;re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients&rsquo; lives around the world.
Work Here Matters Everywhere | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
 
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.
7485 
400002491</div></div></div></div><div></div>

Lensa

<div>
 Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Amaze Health. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.
 
 
 Amaze Health delivers concierge-style virtual care that feels like having a trusted &ldquo;doctor friend&rdquo; on call 24/7, for everything from sudden illnesses to chronic conditions and mental health. As a true partner, we simplify the healthcare maze, guiding patients with clarity, compassion, and confidence while empowering them to take control of their health. Beyond treatment, we provide partnership, helping people feel heard, supported, and cared for throughout their journey. Join us as we transform healthcare, one patient at a time.
 
 
 Amaze is seeking a compassionate and skilled Nurse Practitioner (NP) or Physician Assistant (PA), to join our dedicated virtual care team. We welcome Advanced Practice Providers (APPs) who are driven by empathy, continuous learning, and delivering patient-first solutions in a flexible, on-demand environment.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Uncover root causes: Ask thoughtful, intuitive questions over video or secure chat to understand the underlying issues behind illness, injury, or medical conditions.
 </li>
 <li>
 Deliver accurate diagnoses: Utilize clinical expertise, patient history, and remote diagnostic tools to provide precise and informed assessments in a virtual setting.
 </li>
 <li>
 Guide care decisions: Efficiently order, interpret, and follow up on lab tests, leveraging digital platforms to personalize and coordinate each patient&rsquo;s care plan.
 </li>
 <li>
 Prescribe with clarity: Electronically write prescriptions and clearly explain their proper usage, administration, and possible side effects, ensuring patients feel informed and confident through virtual or written communication.
 </li>
 <li>
 Collaborate as a team: Work closely with physicians, fellow APPs, and the extended care team to deliver seamless, coordinated care with a patient-first approach.
 </li>
 <li>
 Innovate under pressure: Respond to emerging challenges with creative, patient-centered solutions that adapt to the realities and opportunities of virtual care.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Education &amp; Licensure: Active, unrestricted license as an APP. NPs must hold a compact nursing license.
 </li>
 <li>
 Experience: A minimum of four (4) years providing care in primary, family, urgent or emergency care.
 </li>
 <li>
 Key Attribute: Strong communication and digital literacy skills to connect with patients and team members alike in a virtual environment.
 </li>
 <li>
 Language: While not required, candidates who are bilingual in English and Spanish is preferred.
 </li>
 <li>
 Location: While this is a virtual position, applicants must live in one of the following states - Arizona, Colorado, Illinois, Missouri, Ohio, Pennsylvania or Texas.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 An inclusive culture that values diverse backgrounds and expertise, brought together in a virtual workspace.
 </li>
 <li>
 Opportunities to grow and innovate within a forward-thinking, technology-driven healthcare environment.
 </li>
 <li>
 Flexible, remote working arrangements to help you balance life and work.
 
 
 </li>
 </ul>
 If you&rsquo;re a dedicated healthcare professional ready to make a real difference, we want to hear from you. Help us empower healthier lives, one virtual visit at a time.
 
 
 Join our virtual care team today and advance your career while reaching patients wherever they need you most.
 
 
 
 Benefits
 
 
 
 Amaze provides an extensive benefits package featuring medical, dental, and vision coverage, along with paid time off and a 401(k) plan.
 
 
 Pay Range is $55- $70/hr
 
 
 Shift is four (4) - 10 hour days with rotating weekends
 
 
 If you have questions about this posting, please contact support@lensa.com
</div>

Nurse Practitioner or Physician Assistant - Remote

Convenient Urgent Care

<div><div><div>We are seeking a PartTime Nurse Practitioner or Physician Assistant to become a part of our Convenient Urgent Care team. To provide high quality care of all patients and assist in directing staff in the support of the care of our patients. 
 
Houston, TX 77091 
</div><div>Requirements: 
</div><ul><li>Bilingual-Spanish preferred</li>
<li>Graduate of an accredited Nurse Practitioner or Physician Assistant program</li>
<li>NP/PA Certification and TX licensure are required</li>
<li>The employee shall meet the requirements of the Texas Board of Medical Examiners; and be licensed to practice medicine without restrictions within the State of Texas</li>
<li>Licensure must be unencumbered, free of any open/unresolved disciplinary actions including probation or restrictions against privilege to practice</li>
<li>Current DEA certification</li>
<li>Current CPR certification required</li>
<li>Must be computer literate with ability to enter information in the Convenient Urgent Care Clinic EMR system and compile reports or data as requested</li>
<li>Must be able to meet and maintain current credentialing and privileging requirements</li>
<li>Valid Texas Driver&rsquo;s License</li>
<li>Willingness to work Weekends</li>
<li>2-3 Experience Required (Minimum)</li>
<li>10.5 HR Shifts</li>
</ul><div>Responsibilities: 
</div><ul><li>Diagnose and treat acute, episodic or chronic illnesses</li>
<li>Prescribe all necessary medications and treatments</li>
<li>Perform comprehensive physical examinations of patients</li>
<li>Develop and implement patient management policies and procedures</li>
<li>Facilitate referrals to other healthcare professionals and medical facilities</li>
<li>Communicate with collaborating physician or specialist regarding patient care</li>
<li>Assists Medical Director in developing clinical practice guidelines</li>
<li>Ability to follow Clinical practice guidelines &ndash; including adhering to the immunization policy and the Convenient Urgent Care Management Compliance Policy</li>
</ul><div>Qualifications: 
</div><ul><li>Previous experience in nursing or other medical fields</li>
<li>Ability to build rapport with patients</li>
<li>Ability to thrive in a fast-paced environment</li>
<li>Excellent written and verbal communication skills</li>
<li>Strong leadership qualities</li>
<li>Experience working in Urgent Care Setting</li>
<li>Experience with Medical Procedures: Laceration Repair, Stitches/Sutures/Staples, Incision and Drainage, Subungual Hematoma, Ingrown Toenail Removal, Splint/Casting, Aspiration Procedures, Trigger Point Injection</li>
<li>Experience with Weight-loss Management</li>
<li>Experience with administering IV</li>
<li>EMR Experience Eclinicals</li></ul></div></div>

Nurse Practitioner or Physician Assistant

Aspire Health Associates

OverviewOur Primary care clinic is looking for a Bilingual SPANISH Medical Assistant to become a vital part of delivering exceptional patient care across diverse medical settings. In this role, you will support healthcare providers by performing clinical and administrative tasks that ensure smooth clinic operations and outstanding patient experiences. Your energetic approach and attention to detail will help foster a welcoming environment where patients feel cared for and understood. This paid position offers an exciting opportunity to develop your skills in a fast-paced, multidisciplinary setting, with exposure to specialties including Primary care, urgent care, and emergency medicine.Responsibilities<ul><li>Assist with patient intake by collecting comprehensive medical histories, verifying insurance information, and updating electronic health records (EHR systems) efficiently.</li><li>Measure vital signs such as blood pressure, pulse, respiration, temperature, and oxygen saturation to support accurate diagnosis and treatment planning.</li><li>Prepare patients for examinations or procedures by explaining processes clearly and ensuring their comfort throughout the visit.</li><li>Support clinical procedures including medication administration, wound care, X-ray assistance, and basic life support (BLS) protocols when needed.</li><li>Document clinical notes accurately using medical terminology, code diagnoses with ICD codes, and assist with documentation related to inpatient, outpatient, or emergency care settings.</li><li>Maintain a clean, organized clinical environment by sterilizing equipment, managing supplies, and adhering to infection control standards in hospital or clinic settings.</li><li>Provide exceptional patient service by addressing questions promptly, coordinating follow-up appointments, and supporting patient education on health management.</li></ul>Experience<ul><li>Prior experience working in outpatient clinics</li><li>SPANISH REQUIRED</li><li>Hands-on experience with EHR eclinical works and familiarity with medical coding including ICD coding is preferred.</li><li>Knowledge of physiology, anatomy, pharmacology, and medical terminology enhances your ability to deliver comprehensive patient support.</li><li>Experience assisting in primary care or urgent care centers demonstrates versatility in handling diverse medical cases.</li><li>Certification in Basic Life Support (BLS) is required.</li></ul>Pay: $15.00 - $20.00 per hourBenefits:<ul><li>Employee discount</li><li>Free parking</li><li>On-the-job training</li><li>Opportunities for advancement</li><li>Paid time off</li></ul>Work Location: In person

Medical Assistant

adina gobron dds pllc

We are seeking a dedicated bilingual Dental Receptionist to join our team with minim 3 years experience in dental officeResponsibilities<ul><li>Greet and assist patients as they arrive at the dental clinic, ensuring a welcoming environment.</li><li>Manage appointment scheduling and maintain the front desk operations efficiently.</li><li>Handle patient inquiries and provide information about services, ensuring excellent customer service.</li><li>Maintain accurate medical records and manage patient information in compliance with HIPAA regulations.</li></ul>Qualifications<ul><li>Medical office experience, preferably in a dental clinic or urgent care setting</li><li>Strong patient service and communication skills, including fluent in spanish</li><li>Proficiency in computer skills and medical records management</li><li>Familiarity with dental terminology and office management</li><li>Experience handling multi-line phone systems and clerical tasks</li><li>Knowledge of HIPAA regulations and medical terminology is a plus</li></ul>Job Type: Full-timePay: $17.00 - $22.00 per hourAbility to Commute:<ul><li>Houston, TX 77018 (Required)</li></ul>Work Location: In person

Dental Receptionist

NEIGHBORHOOD CARE COMMUNITY CENTERS LLC

Job OverviewWe are seeking a dynamic, detail-oriented, and compassionate Patient Service Representative with Medical Billing experience to join our healthcare team. In this role, you will serve as the first point of contact for patients while also supporting critical revenue cycle and billing operations.This position is ideal for someone who can confidently manage both front office responsibilities and backend billing tasks, ensuring a seamless patient experience from check-in through payment processing and claims resolution. If you thrive in a fast-paced environment and understand that good billing = getting paid, you&rsquo;ll fit right in.Key ResponsibilitiesFront Office &amp; Patient Services<ul><li>Greet patients professionally and create a welcoming environment</li><li>Verify insurance eligibility and benefits; update patient demographics accurately</li><li>Schedule appointments using EMR systems such as Epic, Meditech, or Athenahealth</li><li>Manage multi-line phone systems and respond to patient inquiries promptly</li><li>Assist with patient intake, including medical histories and documentation</li></ul>Medical Billing &amp; Revenue Cycle<ul><li>Submit, track, and follow up on insurance claims (Medicare, Medicaid, and commercial payers)</li><li>Review claims for accuracy, including CPT, ICD-10, and modifiers prior to submission</li><li>Work denials, rejections, and underpayments to ensure maximum reimbursement</li><li>Post payments (ERA/EOB) and reconcile accounts</li><li>Handle patient billing inquiries and explain charges, balances, and payment options</li><li>Perform medical collections and follow up on outstanding balances</li><li>Maintain compliance with payer guidelines and billing regulations</li></ul>Administrative Support<ul><li>Maintain accurate and compliant medical records in accordance with HIPAA</li><li>Perform data entry, filing, and general office support tasks</li><li>Collaborate with clinical and billing teams to ensure clean claims and efficient workflow</li><li>Document patient interactions and billing updates within EMR systems</li></ul>Required Skills &amp; Experience<ul><li>Strong knowledge of medical billing, coding (CPT, ICD-10), and revenue cycle management</li><li>Experience working with EMR systems (Epic, Meditech, Athenahealth, eClinicalWorks, Therapy Notes, or TheraNest)</li><li>Solid understanding of insurance verification, claims processing, and denial management</li><li>Familiarity with Medicare, Medicaid, and commercial payer guidelines</li><li>Excellent attention to detail &mdash; billing errors cost money, and we don&rsquo;t like that</li><li>Strong customer service and communication skills</li><li>Ability to multitask and stay organized in a fast-paced environment</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook)</li><li>Bilingual candidates are highly preferred</li></ul>Minimum Qualifications<ul><li>Some college or certification in healthcare, medical billing, or related field preferred</li><li>Minimum 3 years of medical office experience</li><li>Minimum 3 years of front desk and/or medical billing experience</li></ul>Pay: $14.00 - $20.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Patient Service Representative

Explore 493+ Bilingual virtual patient support specialist in Houston this April. Find roles across top companies and apply now to boost your career.

493 bilingual virtual patient support specialist jobs In Houston

Bilingual Virtual Patient Support Specialist

Bilingual Virtual Patient Support Specialist

Nurse Practitioner or Physician Assistant - Remote

Nurse Practitioner or Physician Assistant

Medical Assistant

Dental Receptionist

Patient Service Representative