customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

sales representative

sales development representative Jobs in Lahore

sales development representative

sales manager

customer service rep

Chiltanpure

We are looking for a Customer Service Representative (CSR) to join our team. The ideal candidate will be responsible for handling customer inquiries, providing accurate information, resolving complaints, and ensuring a positive customer experience across all communication channels.Key Responsibilities<ul><li>Respond promptly to customer queries via phone, email, chat, or social media.</li><li>Handle and resolve customer complaints in a professional manner.</li><li>Provide product/service information accurately to customers.</li><li>Maintain records of customer interactions and transactions.</li><li>Coordinate with internal departments to ensure timely resolution of issues.</li><li>Follow communication procedures, guidelines, and policies.</li><li>Strive to achieve high customer satisfaction levels.</li></ul>Requirements<ul><li>Minimum Bachelor&rsquo;s degree or equivalent qualification.</li><li>Prior experience in customer service, call center, or telesales is preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving ability and a customer-focused attitude.</li><li>Proficiency in MS Office and basic computer operations.</li><li>Ability to handle pressure and work in a fast-paced environment.</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Growth and career development opportunities.</li><li>A supportive and collaborative work environment.</li></ul>Job Type: Full-timePay: Rs25,000.00 per monthExperience:<ul><li>csr: 1 year (Preferred)</li></ul>Work Location: In person

Customer Service Representative (CSR)

WADIC

<div>Location: College Road, Lahore. 
Job Type: Full Time 
Job Timing: Night Shift, 9am to 6pm MST US timezone
Job Summary:
We are seeking a dedicated and personable Customer Service Representative to join our team. The ideal candidate will act as a liaison between the company and its customers, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.
Key Responsibilities:<ul><li>
Respond promptly and professionally to customer inquiries via phone, email, chat, or in person.</li><li>
Resolve product or service problems by clarifying the customer&rsquo;s complaint, determining the cause, selecting the best solution, and following up to ensure resolution.</li><li>
Maintain customer records by updating account information in the CRM system.</li><li>
Process orders, forms, applications, and requests accurately.</li><li>
Follow communication procedures, guidelines, and policies.</li><li>
Escalate unresolved issues to the appropriate internal teams.</li><li>
Provide feedback on the efficiency of the customer service process.</li><li>
Handle returns or exchanges in accordance with company policies.</li><li>
Maintain a positive, empathetic, and professional attitude toward customers at all times.</li></ul>
Qualifications:<ul><li>
Bachelor's degree in relevant field</li><li>
Proven customer support experience or experience as a client service representative.</li><li>
Strong phone contact handling skills and active listening.</li><li>
Familiarity with CRM systems and practices is a plus.</li><li>
Excellent communication and presentation skills.</li><li>
Ability to multi-task, prioritize, and manage time effectively.</li><li>
Problem-solving skills and attention to detail.</li></ul>
Job Type: Full-time</div>

Customer Service Representative

Haideri Consultants (SMC-Private) Limited

Haideri Consultants is seeking a highly motivated and professional Customer Service Representative to join our team. As the first point of contact for our clients, you will play a key role in delivering exceptional service, resolving queries, and supporting our recruitment and consulting operations.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls</li><li>Resolve customer inquiries and complaints efficiently</li><li>Maintain accurate records of customer interactions</li><li>Coordinate with internal departments to address client concerns</li><li>Provide information about our recruitment services and processes</li><li>Follow up on client applications and ensure timely communication</li></ul>Qualifications:<ul><li>Proven experience in customer service or a similar role</li><li>Ability to multitask and stay calm under pressure</li><li>Fluency in Urdu (English is a plus)</li><li>Minimum education: Intermediate or Bachelor</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs50,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Customer Service Representative (CSR) Male / Female

Pacific Pharmaceuticals

Responsibilities:<ul><li>Respond to customer inquiries promptly and professionally via phone, email, and chat</li><li>Resolve service issues by clarifying customer concerns, determining the cause, and offering solutions</li><li>Provide accurate information about services, policies, and procedures</li><li>Maintain customer records by updating account information</li><li>Collaborate with internal teams to escalate and resolve more complex issues</li><li>Identify opportunities to improve customer satisfaction and process efficiency</li><li>Meet or exceed individual performance goals and customer satisfaction metrics</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree</li><li>Minimum 3 years previous customer service experience</li><li>Excellent verbal and written communication skills</li><li>Problem-solving and critical-thinking abilities</li><li>Ability to work well independently and in a team environment</li><li>Comfortable using CRM software, live chat systems, and other support tools</li><li>Patience, empathy, and a genuine desire to help others</li></ul>Job Type: Full-timeWork Location: In person

E-Dental Mart

E-Dental Mart, Pakistan&rsquo;s largest online and retail marketplace for dental products, is looking for a Customer Services Officer (Female) to join our growing team.Responsibilities:<ul><li>Handle inbound and outbound calls professionally.</li><li>Assist customers with product inquiries, order placements, and complaints.</li><li>Maintain customer records and follow up on pending queries.</li><li>Coordinate with sales and store teams for smooth order processing.</li><li>Ensure excellent customer satisfaction through timely support.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or equivalent (fresh graduates can also apply).</li><li>Strong communication &amp; interpersonal skills.</li><li>Proficiency in MS Office and basic computer handling.</li><li>Ability to manage multiple tasks efficiently.</li><li>Prior experience in customer service will be an advantage.</li></ul>Perks &amp; Benefits:<ul><li>Competitive salary package.</li><li>Professional growth opportunities.</li><li>Friendly and supportive work environment.</li><li>Annual Tours, Monthly Incentives</li></ul>To apply, send your CV at hr@edentalmart.comJob Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthExperience:<ul><li>Customer Service: 1 year (Preferred)</li></ul>Work Location: In person

Packaging Designer Offset Printing

We are a growing packaging solutions company, specializing in innovative, high-quality packaging products for a wide range of industries. With a focus on customer satisfaction and long-term relationships, we are seeking a motivated Customer Service Representative (CSR) to join our team and play a key role in delivering exceptional service to our valued clients.Key Responsibilities:&middot; Handle inbound calls, emails, and inquiries from customers regarding packaging products, pricing, and services.&middot; Provide accurate information about order status, lead times, and product availability.&middot; Coordinate with the production and logistics teams to ensure timely order fulfillment.&middot; Assist customers with order placement, tracking, and after-sales support.&middot; Manage customer accounts, resolve complaints professionally, and ensure customer satisfaction.&middot; Build strong relationships with clients to encourage repeat business and long-term partnerships.&middot; Maintain accurate records of interactions, orders, and customer feedback.Qualifications &amp; Skills:&middot; Bachelor&rsquo;s degree or equivalent experience preferred.&middot; Previous experience in customer service (preferably in packaging, printing, or manufacturing industry).&middot; Strong communication and interpersonal skills.&middot; Ability to multitask, prioritize, and manage time effectively.&middot; Proficiency in MS Office.&middot; Problem-solving mindset with attention to detail.What We Offer:&middot; Competitive salary package.&middot; Opportunities for growth and career development.&middot; Supportive and professional work environment.&middot; Exposure to the dynamic packaging industry.Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Service Representative (CSR) – Packaging Industry

EcoEnergy Systems

We are looking for a highly motivated and customer-focused Customer Service Representative with outstanding English communication skills to join our growing team. The ideal candidate will have prior experience in managing outbound calls, particularly with UK-based clients, and will be skilled at building trust, nurturing leads, and driving successful outcomes.Key responsibilities* Manage inbound and outbound calls with potential international clients, ensuring a professional and engaging first impression through warm calling.* Follow up consistently with prospects to build strong relationships, nurture leads, and guide them through the sales process.* Maintain and manage a robust pipeline of leads, converting them into qualified opportunities and confirmed surveys.* Accurately document all interactions in CRM tools, ensuring complete and updated records of client communication.* Work closely with the sales and marketing teams to align strategies, share insights, and achieve business objectives.* Address client queries, concerns, and complaints with efficiency and professionalism while ensuring client satisfaction.* Identify client needs and provide feedback to improve service offerings and enhance overall customer experience.Required Skills* Proven track record of handling inbound and outbound calls, with strong experience in dealing with UK clients.* Excellent English communication skills (both written and spoken), with the ability to engage confidently and professionally.* Outstanding negotiation and persuasion abilities, with a results-driven mindset.* Strong interpersonal skills and the ability to build long-term relationships with clients.* Self-motivated, target-oriented, and able to work independently with minimal supervision.* Experience using CRM tools and client management systems is highly desirable.* A positive, resilient, and adaptable attitude, with the ability to thrive in a fast-paced environment.Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Do you have prior experience handling outbound calls with UK- based Campaigns?</li><li>What is your current Salary, Notice Period, and Expectation? </li><li>Are you comfortable working onsite in Johar Town from 2 PM to 11 PM? or 6 working days in a week?</li><li>How proficient are your English communication skills since all our work is with the UK?</li><li>How much experience do you have in sales, and what kind of sales campaigns have you worked on in the past?</li><li>how much experience you have working with CRM systems, and which ones you have used?</li></ul>Work Location: In person

Explore 795+ Customer service rep in Lahore this September. Find roles across top companies and apply now to boost your career.

795 customer service rep jobs IN Lahore

Customer Service Representative (CSR)

Customer Service Representative

Customer Service Representative (CSR) Male / Female

Customer Service Representative

Customer Service Representative

Customer Service Representative (CSR) – Packaging Industry

Customer Service Representative