customer relationship associate Jobs in Rawalpindi

customer relationship associate

customer sales representatives Jobs in Rawalpindi

customer sales representatives

customer service representative (csr) Jobs in Rawalpindi

customer service representative (csr)

call center agents

call centre representative Jobs in Rawalpindi

call centre representative

customer service rep

Smart Connect Communications

Join Smart Connect Communications &ndash; A Leading UK-Based Taxi Service Provider!Location: Office-based &ndash; Satellite Town, Rawalpindi Job Type: Full-time (In-person) Work Schedule: 6 days a week, rotational day and night shifts (9 hours per shift, including 1-hour break) Contract: Minimum 1-year commitment requiredAbout UsSmart Connect Communications is a well-established and reputable UK-based taxi service provider. As we continue to expand our operations, we are looking for English-speaking Customer Service Representatives to join our dynamic team in Rawalpindi. This is a great opportunity to work in a fast-paced, international environment.Key Responsibilities<ul><li>Handle inbound customer calls professionally and efficiently</li><li>Communicate with customers via live chat to provide quotes and book rides</li><li>Respond to customer inquiries via email</li><li>Manage bookings across all channels (calls, chats, and emails), including payment processing</li><li>Dispatch rides promptly to available drivers</li></ul>Requirements<ul><li>Minimum 1 years of experience in a call center environment</li><li>Excellent spoken and written English</li><li>Strong customer-oriented attitude and professional behavior</li><li>Willingness to work rotational shifts (day/night)</li><li>Minimum 2-year contract commitment</li></ul>Compensation &amp; Benefits<ul><li>Salary: PKR 60,000 &ndash; 85,000 (based on experience and skills)</li><li>Bonuses:</li><li>Punctuality Bonus: PKR 3,000/month</li><li>Performance Bonus: PKR 3,000/month</li><li>Additional target-based incentives</li></ul>Additional Details<ul><li>Application Question:</li><li>Are you happy to sign a minimum 2-year contract?</li><li>Experience Required:</li><li>Customer Service: Minimum 1 year (Required)</li><li>Language Requirement:</li><li>English (Fluent &ndash; spoken and written)</li><li>Work Location:</li><li>In-person (Satellite Town, Rawalpindi)</li></ul>Ready to Join Us?If you meet the criteria and are excited to be part of a growing, international company &mdash; we&rsquo;d love to hear from you!Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs60,000.00 - Rs85,000.00 per monthWork Location: In person

Customer Service Representative (English)

RMRSCO (PVT) LTD

Position: Customer Service Representative (CSR) Location: Wallayat Complex Bahria Town Phase 7 , Rawalpindi Salary: 30,000 to 40,000 (Based on Interview) Lunch: From Company Education Requirement: Intermediate Experience: One YearRequirements:<ul><li>Receive inbound calls from clients and provide correct project-related information.</li><li>Maintain a professional and courteous communication style at all times.</li><li>Accurately record caller details and inquiries in the system.</li><li>Ensure prompt follow-up and escalate queries to the concerned department if required.</li><li>Deliver excellent customer experience by addressing all information-related concerns.</li></ul>Skills Required:<ul><li>Strong verbal communication and active listening skills.</li><li>Prior experience in a call center or customer service role will be an advantage.</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Proficiency in MS Office and basic computer operations.</li></ul>Benefits:<ul><li>Attractive Salary</li><li>Lunch from company</li></ul>Join our friendly and professional team in a growing organization!Apply now and start your career in a dynamic work environmentApplication Process:Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications to hr@rmrsco.com..Note: Only shortlisted candidates will be contacted for an interviewJob Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Work Location: In person

Customer Service Representative (CSR)

CloudRCM Solutions

Job Summary:We are seeking a proactive and results-driven Customer Service Representative (CSR) with prior call center experience to join our team. In this role, you will be responsible for reaching out to healthcare providers and medical practices to introduce and promote our medical billing and credentialing services. The ideal candidate is persuasive, confident, and able to build strong relationships with potential clients over the phone.Key Responsibilities:<ul><li>Conduct outbound calls to healthcare providers, practice managers, and clinic owners to promote our medical billing and credentialing services.</li><li>Build and maintain a pipeline of prospective clients through consistent outreach efforts.</li><li>Clearly communicate the value and benefits of our services and answer initial inquiries from prospects.</li><li>Schedule meetings or follow-up calls between interested providers and our business development team.</li><li>Maintain accurate records of calls, leads, and customer interactions in the CRM system.</li><li>Follow up on warm leads and respond promptly to inquiries received via phone, email, or online channels.</li><li>Collaborate with the sales and marketing teams to align outreach strategies and campaigns.</li><li>Meet and exceed weekly and monthly outreach and lead generation targets.</li></ul>Required Qualifications:<ul><li>Minimum 1 year of experience in a call center, telemarketing, or customer service role.</li><li>Strong verbal communication and persuasive sales skills.</li><li>Excellent telephone etiquette and active listening abilities.</li><li>Ability to handle rejection and remain motivated in a target-driven environment.</li><li>Basic knowledge of medical billing and credentialing processes (preferred, but not mandatory &mdash; training will be provided).</li><li>Proficiency with CRM systems and basic computer skills (MS Office, email, etc.).</li><li>High school diploma or equivalent (Bachelor&rsquo;s degree preferred).</li></ul>Job Type: Full-timeWork Location: In personExpected Start Date: 26/09/2025

Mablay Beauty Pvt Ltd.

Join the VINC&Eacute; Team&mdash;Be the Voice of Our Brand!We're looking for a dedicated and empathetic &quot;Customer Service Representative&quot; who can handle customer inquiries with professionalism, care, and efficiency. You'll be the first point of contact&mdash;ensuring every interaction leaves a positive, lasting impression.Below are the details:<ul><li>Professionally communicate with customers via phone, email, and chats.</li><li>Actively listen and understand customer concerns and needs.</li><li>Provide accurate and timely information on products, pricing, stock availability, and order status.</li><li>Address and resolve inquiries and complaints efficiently and courteously.</li></ul>Skills &amp; Qualification:<ul><li>Bachelor&rsquo;s degree in any discipline.</li><li>Strong command of English&mdash;both verbal and written.</li><li>Excellent problem-solving and analytical skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Proactive with a strong focus on service excellence.</li></ul>Working Hours: 9:30 A.M. &ndash; 5:30 P.M., Monday to SaturdayJob Type: Full-timeWork Location: In person

Customer Service Representative (Female Only)

Wisesolution

We are seeking motivated and dedicated male candidates to join our dynamic team for a prestigious American project. This is an excellent opportunity for individuals who thrive in a night-shift environment and are looking to build a stable career with a competitive compensation package. You will be an integral part of a team ensuring seamless operations and delivering exceptional quality for our international client.What We Offer:Fixed and Competitive Base SalaryHandsome Performance BonusesCareer GrowthComprehensive TrainingProfessional EnvironmentJob Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Customer service representative

Comtanix

Job description:Location: Bahria Town, Phase 8, RawalpindiTimings: 6 PM &ndash; 3 AMJob DescriptionComtanix is a fast-growing IT Company located in Bahria Phase 8, Rawalpindi. Currently we are looking for E-Commerce Inside Sales Rep.Who we are looking for:We are looking for an eager &amp; detail-oriented individuals with proficiency in MS Excel &amp; excellent English Communication skills and proactive personality for our Company. As an E-Commerce Inside Sales Rep, you will be responsible for sales, analyzing and optimizing pricing strategies &amp; inventory availability for various product lines sold. You will work closely with the other teams to develop and implement effective pricing strategies that maximize sales, profitability, and market competitiveness.Job Responsibilities:&middot; Deep understanding of B2B E-commerce sales and operation and must be able to think strategically and perform day to day account management.&middot; Monitor pricing practices across the marketplace to maintain consistency and adherence to company standards and analyze potential competitors offers promotions, and market dynamics and stay ahead of them.&middot; Generate Sales &amp; monitor fulfillment till delivered.&middot; Ensure product listing compliance with pricing policies, guidelines, and legal requirements.&middot; Closing deals with vendors &amp; suppliers for competitive pricing and discounts.&middot; Strong analytical and problem-solving skills, with the ability to identify areas for process improvement&middot; Ability to work in a fast-paced environment, prioritizing tasks and managing multiple tasks simultaneously.&middot; Strong understanding of cultural differences and nuances, with experience working with international suppliers and partners&middot; Moderate knowledge of e-Commerce platforms (Amazon, Walmart, e-Bay).Requirements:&middot; Bachelor's Degree in (BSCS preferred).&middot; Strong analytical, communication, and computer skills.&middot; Proficiency in MS Excel, Outlook&middot; Ability to work independently &amp; effectively at all levels within an organization.Job Type: Full-timeJob Type: Full-timePay: Rs55,000.00 - Rs70,000.00 per monthWork Location: In person

Ecommerce Specialist

WEBDOC Medical Complex Kahuta

Customer Service Representative (CSR)Position Title: Customer Service Representative (CSR)Department: Customer Support / Call CenterReporting To: Team Lead / SupervisorShift Timing: 9:00 AM to 5:00 PM OR 1:00 PM to 9:00 PMGeneral Duties:<ul><li>Inbound Calls Handling</li></ul>Attend incoming calls from telecom numbers and provide accurate information.Respond to customer queries promptly and professionally.Guide customers regarding available services, packages, and benefits.<ul><li>Insurance Services</li></ul>Provide information to customers regarding insurance products and services.Handle queries related to claims, policy details, and coverage.Record customer interest and forward leads to the concerned department if required.<ul><li>Customer Assistance</li></ul>Listen actively to customer concerns and resolve issues effectively.Maintain politeness and professionalism during all interactions.Escalate unresolved issues to the supervisor/manager.<ul><li>Call Documentation</li></ul>Log all customer interactions in the system (CRM/Database).Ensure correct categorization of calls (service inquiry, insurance inquiry, complaint, etc.).Maintain daily call records and report to the team lead.<ul><li>Service Quality</li></ul>Follow company protocols, scripts, and compliance guidelines.Ensure timely response within defined service levels.Maintain high-quality customer interaction standards.<ul><li>Team Support</li></ul>Coordinate with fellow CSRs and team leads for smooth operations.Participate in training sessions to stay updated on services and policies.Provide feedback for improving customer service processes.&#9989; Key Skills Required:Excellent communication skills (verbal &amp; listening).Patience, empathy, and problem-solving ability.Basic knowledge of telecom and insurance products.Ability to work under pressure and handle high call volume.Job Location: WEBDOC Head Office, Bahria Town Phase 7, IslamabadJob Type: Full-timeApplication Question(s):<ul><li>Will you be able to reliably commute to Bahria Town Phase 7, Rawalpindi for this job?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Call Centre Representative

Explore 141+ Customer service rep in Rawalpindi this September. Find roles across top companies and apply now to boost your career.

141 customer service rep jobs IN Rawalpindi

Customer Service Representative (English)

Customer Service Representative (CSR)

Customer Service Representative (CSR)

Customer Service Representative (Female Only)

Customer service representative

Ecommerce Specialist

Call Centre Representative