account manager

customer relationship associate Jobs in Rawalpindi

customer relationship associate

assistant manager i.t (call center) Jobs in Rawalpindi

assistant manager i.t (call center)

billing executive

business development & operations manager (call center / bpo) Jobs in Rawalpindi

business development & operations manager (call center / bpo)

call center agents

Global Gate Solutions

Urgent Hiring - Call Center Agents Wanted!We are currently on the lookout for experienced and passionate Call Center Agents to join our growing team at GT Communications!What We Offer:Competitive Basic Salary: PKR 40,000 to 150,000Attractive Sales CommissionsMonthly Performance BonusesFriendly and Supportive Work EnvironmentJob Requirements:Minimum Qualification: Matric or EquivalentMust be available for Night ShiftsAt least 6 Months of Experience in a similar roleMust be able to arrange own commuteExcellent Communication Skills (English preferred)Male &amp; Female candidates are both encouraged to applyApply Now!Send your updated resume to:gtcommunications47@gmail.comWhatsApp: +92 337 5434765Location: Bahria Town Phase 8 RawalpindiJoin a company that values your skills and rewards your performance. Let&rsquo;s grow together!Job Type: Full-timePay: Rs40,000.00 - Rs150,000.00 per monthWork Location: In person

Call Center Agents

MM Communications SMC PVT LTD

Location: Saddar, Rawalpindi Shift: Night Shift (7:00 PM &ndash; 4:00 AM)Salary &amp; Benefits:<ul><li>Basic Salary: 40,000 &ndash; 50,000 PKR</li><li>Daily bonuses &amp; weekly incentives</li><li>Gym allowance &amp; medical allowance</li><li>Paid leaves</li></ul>Job Description: We are hiring Call Center Agents for our US-based campaigns including Medicare, Final Expense, and Obama Care. The role requires candidates to engage with US customers over the phone, provide information about services, and achieve sales or lead generation targets.Requirements:<ul><li>Both freshers and experienced candidates are encouraged to apply.</li><li>Strong communication skills in English.</li><li>Ability to work the night shift.</li><li>Positive attitude and target-oriented mindset.</li></ul>Perks:<ul><li>Competitive salary with attractive bonuses.</li><li>Friendly and professional work environment.</li><li>Career growth opportunities.</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: On the road

Call Center Agents – US Campaigns (Medicare, Final Expense & Obama Care)

Kudostore

Job Title: IT Specialist - Call Center / BPO Location: Shamasabad, Rawalpindi Job Type: Full-Time, On-Site Joining: ImmediateAbout Us:We are a rapidly growing BPO setting up a state-of-the-art call center operation. Our success hinges on robust, seamless technology that empowers our agents and satisfies our international clients. We are looking for a technical expert to build and maintain the backbone of our entire operation.The Role:We are seeking a skilled and proactive IT Specialist to take full ownership of our call center's technological infrastructure. This is a hands-on role where you will be responsible for everything from setting up the initial architecture to troubleshooting daily issues. You will be the key person ensuring our systems&mdash;especially our cloud telephony and CRM&mdash;run smoothly 24/7, directly impacting our productivity and client success.What You&rsquo;ll Do:<ul><li>System Setup &amp; Implementation: Lead the installation, configuration, and integration of all critical call center systems, including:</li><li>Cloud-Based Telephony/VoIP Systems (e.g., Vicidial, Asterisk, Twilio)</li><li>Auto-Dialers (Predictive, Progressive, etc.)</li><li>CRM Software (e.g., HubSpot, Zoho, Salesforce)</li><li>Workstations, Headsets, and Network Infrastructure (LAN/WAN)</li><li>Maintenance &amp; Troubleshooting: Provide first-line technical support to agents and management. Diagnose and resolve hardware, software, and network issues promptly to minimize downtime.</li><li>Security &amp; Compliance: Implement and manage IT security protocols, data protection measures, and access controls to ensure client data confidentiality and system integrity.</li><li>Monitoring &amp; Performance: Continuously monitor system performance, analyze logs, and optimize the IT environment for maximum efficiency and uptime.</li><li>User Management: Create and manage user accounts, permissions, and access rights across all platforms (CRM, Dialer, Workstations).</li><li>Training &amp; Documentation: Develop simple guides and provide basic training to staff on how to use hardware and software effectively. Maintain clear documentation of system configurations and procedures.</li></ul>What We&rsquo;re Looking For:<ul><li>Proven Experience: 2+ years of experience in an IT support or specialist role, preferably within a call center or BPO environment.</li><li>Technical Must-Haves:</li><li>Hands-on experience with VoIP and cloud telephony systems is essential.</li><li>Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, Routers/Switches).</li><li>Proficiency in configuring and supporting Windows OS and hardware.</li><li>Experience with integrating CRM systems with dialers and other tools.</li><li>Ability to troubleshoot complex technical problems under pressure.</li><li>Proactive Mindset: A self-starter who can anticipate issues and implement solutions before they affect operations. You are not just a fixer; you are a builder and an optimizer.</li><li>Communication Skills: Ability to explain technical concepts to non-technical users clearly and effectively.</li><li>Availability: Must be an immediate joiner and flexible to provide support as needed.</li></ul>What We Offer:<ul><li>Competitive Salary: A competitive compensation package (can specify a range like PKR 50,000 - 75,000 based on experience and expertise).</li><li>Central Role: Be the essential technical expert in a growing company. Your work will be critical and highly visible.</li><li>Hands-On Experience: Gain deep, practical experience with a wide range of call center technologies and architectures.</li><li>Career Growth: Opportunity to grow into a senior IT management role as the company expands.</li></ul>Ready to Build Our Technology Foundation?If you are a problem-solver who loves technology and wants to be the key player behind a successful call center operation, we encourage you to apply.Job Type: Full-timePay: Rs50,000.00 - Rs75,000.00 per monthExperience:<ul><li>IT: 2 years (Preferred)</li></ul>Work Location: In person

IT Specialist (Call Center / BPO)

Great Pickup Ltd

About the RoleWe are seeking a reliable and proactive Dispatcher to join our taxi call center team. The Dispatcher will be responsible for coordinating customer bookings, assigning trips to drivers, and ensuring smooth and timely transportation service. This role requires excellent communication skills, the ability to multitask in a fast-paced environment, and strong problem-solving abilities.Key Responsibilities<ul><li>Handle incoming customer bookings via phone, app, and online platforms.</li><li>Dispatch jobs to available drivers based on location, availability, and service priority.</li><li>Monitor driver locations, trip progress, and traffic conditions to ensure timely pickups.</li><li>Communicate effectively with drivers to provide instructions, updates, and support.</li><li>Manage scheduling conflicts, delays, and emergency situations with professionalism.</li><li>Ensure customer service standards are maintained by resolving complaints or escalating issues when necessary.</li><li>Maintain accurate records of bookings, dispatches, and incidents.</li><li>Collaborate with call center agents and management to improve service efficiency.</li></ul>Requirements<ul><li>Previous experience in dispatch, call center, or transportation services preferred.</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask, stay calm, and make quick decisions under pressure.</li><li>Basic IT/computer skills (knowledge of dispatch software is a plus).</li><li>Strong problem-solving and organizational skills.</li><li>Flexibility to work shifts, including evenings, weekends, and holidays.</li></ul>What We Offer<ul><li>Competitive salary with performance-based incentives.</li><li>Comprehensive training and ongoing support.</li><li>Opportunities for career growth within the company.</li><li>Friendly and team-oriented work environment.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs65,000.00 per monthWork Location: In person

Taxi Dispatcher

Business Development &amp; Operations Manager (Call Center / BPO) - UAE Market SpecialistLocation: Shamsabad, Rawalpindi Job Type: Full-Time, On-Site Joining: ImmediateAbout Us:We are a dynamic and ambitious BPO setting up a new, high-potential call center operation. Our focus is on delivering exceptional service to our clients, with a strategic emphasis on the lucrative UAE and Middle Eastern markets. We are building a team of leaders who are ready to grow with us from the ground up.The Role:We are seeking a hands-on and results-driven Business Development &amp; Operations Manager to be the cornerstone of our new venture. This is a unique dual-role opportunity for an entrepreneurial professional who can not only acquire high-value clients from the UAE market but also seamlessly set up and manage the operations to deliver on those contracts. Your existing relationships and experience with Dubai-based campaigns will be crucial to our success.What You&rsquo;ll Do:<ul><li>Business Development:</li><li>Lead the end-to-end business development cycle to acquire call center/BPO projects, specifically targeting clients in the UAE and Middle East.</li><li>Leverage your existing client relationships and industry network to secure new contracts and campaigns.</li><li>Develop and execute tailored sales strategies for the Dubai market, including professional client presentations (virtual/in-person).</li><li>Negotiate contracts and close deals, ensuring profitable and sustainable partnerships.</li><li>Operations Management:</li><li>Take charge of setting up our new 15-20 seat call center, including process design, technology implementation, and team building.</li><li>Manage the entire operations lifecycle: from client onboarding and campaign setup to agent training, quality assurance, and daily performance monitoring.</li><li>Oversee the technical setup and integration of essential tools like cloud telephony (VoIP), dialers, and CRM systems.</li><li>Lead, motivate, and manage a team of call center agents to meet and exceed client KPIs and service level agreements (SLAs).</li><li>Prepare detailed performance reports, analyze metrics, and provide regular updates to clients and senior management.</li></ul>What We&rsquo;re Looking For:<ul><li>Proven Experience: 2-3 years of combined experience in business development and operations within a call center/BPO environment.</li><li>Market Expertise: Must have proven experience handling and acquiring Dubai/UAE-based campaigns. Existing client relationships in the region are a significant advantage.</li><li>Technical Acumen: Strong understanding of call center technologies, including cloud-based dialers, VoIP systems, and CRM integration.</li><li>Leadership &amp; Entrepreneurial Spirit: A natural leader who can build, train, and manage a team. You thrive in a fast-paced, startup environment and are ready to wear multiple hats.</li><li>Communication Skills: Excellent English communication and negotiation skills, with the ability to build trust with international clients.</li><li>Availability: Immediate joiner who is ready to take on a challenge.</li></ul>What We Offer:<ul><li>Attractive Compensation Package: A competitive base salary (can specify a range like PKR 75,000 - 100,000 based on experience) plus high-value commissions and incentives on client acquisition and project profitability.</li><li>Growth Opportunity: Be a founding member and key architect of our growth story with clear opportunities for career advancement as we expand.</li><li>Autonomy &amp; Impact: Enjoy a high degree of autonomy to implement your strategies and make a direct impact on the business.</li><li>Supportive Environment: Work in a supportive, ambitious, and results-oriented team culture.</li></ul>Ready to Build with Us?If you are a strategic thinker with a hands-on approach and a proven track record in the UAE BPO market, we want to hear from you.Job Type: Full-timePay: Rs75,000.00 - Rs100,000.00 per monthExperience:<ul><li>BPO : 2 years (Preferred)</li></ul>Work Location: In person

Business Development & Operations Manager (Call Center / BPO)

Call Axis

Ready to take your career to the next level?At Call Axis, a rapidly growing BPO/Call Center, we create a workplace where talent is recognized, growth is encouraged, and success is rewarded.We&rsquo;re hiring motivated and confident Sales Agents &amp; Lead Generation Specialists (B2B) with strong communication skills, the ability to build client relationships, and the drive to achieve sales goals.This is an office-based role at our modern workplace on 6th Road, Murree Road, Rawalpindi, Pakistan. With evening shifts, a supportive environment, and the chance to earn a competitive salary plus excellent bonuses, your potential to grow and earn is unlimited.What You&rsquo;ll Do:<ul><li>Communicate with clients through authorized channels</li><li>Present and explain service packages clearly and professionally</li><li>Provide support and follow-up to ensure client satisfaction</li><li>Achieve assigned sales targets with consistency</li></ul>Requirements:<ul><li>Fluent English (for international client communication)</li><li>Minimum 2 years of proven sales experience</li><li>Strong communication, persuasion, and negotiation skills</li><li>Goal-oriented mindset with a passion for growth</li></ul>What We Offer:<ul><li>Attractive Salary + Commissions</li><li>Career growth opportunities</li><li>Professional and friendly work environment</li></ul>If you&rsquo;re ambitious, confident, and ready to boost your career, join Call Axis today!Apply Now: 0322 4926676 (WhatsApp available)Job Type: Full-timePay: From Rs8,000.00 per monthExperience:<ul><li>B2B Sales Agent: 2 years (Required)</li></ul>Work Location: In person

Hiring B2B Agents – Attractive Salary + Commissions!

Shark Technologies 2.0

Shark Technologies, a US based call center located in Bahria Town, Rawalpindi is actively hiring motivated individuals to join our dynamic International Sales team. If you're confident and have exceptional English communication skills, we want to hear from you!Key Responsibilities:<ul><li>Lead Generation and Qualification: Identifying and qualifying potential customers by cold calling.</li><li>Customer Analysis: Understanding customer needs and tailoring solutions to address them.</li><li>Product Knowledge: Possessing in-depth knowledge of the specific product or services offered and communicate effectively.</li><li>Empathy and Negotiation: Promoting company services in a persuasive and professional manner</li><li>Rapport Building: Addressing customer concerns and answering questions effectively</li><li>Sales Targets: Achieving KPI's set on a daily, weekly, and monthly basis</li></ul>What We&rsquo;re Looking For:<ul><li>Excellent spoken English communication skills</li><li>Eager to learn with a positive, goal-driven mindset</li><li>Ability to work under pressure and stay consistent</li></ul>What We Offer:<ul><li>Competitive basic salary</li><li>Lucrative performance-based bonuses</li><li>Growth opportunities and internal promotions</li><li>A supportive and growth-focused work culture</li></ul>Who Can Apply:Fresh graduates and experienced agents looking for a career in sales with growth.*Females are encouraged to apply.Job Type: Full-timeExperience:<ul><li>sales: 1 year (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

International Sales Associates

Explore 72+ Call center agents in Rawalpindi this September. Find roles across top companies and apply now to boost your career.