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customer service representative admin mena remote

Re Lytix

<div>
 
 We invite you to join our customer-focused organization as a Remote Admin Customer Service Representative, delivering exceptional support experiences to our diverse customer base in the EU, MENA and Southeast Asia&nbsp;regions from the comfort of your home office. This position offers stability, growth potential, and the satisfaction of helping customers daily.
 
 
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 Job Responsibilities:&nbsp;
 
 
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 Respond to customer inquiries via phone, email, and chat channels
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 Providing accurate information about products and services.
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 Troubleshoot technical issues and guide customers through solutions, process orders, returns, and exchanges efficiently.
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 Maintain detailed records of customer interactions in CRM systems, escalate complex issues to appropriate departments, follow up on open cases to ensure&nbsp;resolution.
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 Identify opportunities to enhance customer satisfaction, educate customers on product features and best practices.
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 Handle complaints with empathy and professionalism
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 Meet quality and productivity standards
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 Participate in ongoing training and coaching sessions
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 Collaborate with team members through virtual platforms.
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 Stay updated on product changes and company policies
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 Contribute feedback for service improvements, and represent the company brand positively in all interactions.&nbsp;
 
 Your communication skills and customer-centric approach will directly impact customer loyalty and business success.&nbsp;
 
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 Required Qualifications:&nbsp;
 
 
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 Excellent verbal and written English communication.
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 Prior customer service or call center experience preferred
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 Strong active listening and empathy skills
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 Ability to remain calm under pressure.
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 Technical aptitude for learning software systems
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 Typing proficiency for efficient documentation.
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 Problem-solving mindset, patience and positive attitude, reliable and punctual work ethic.
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 Adaptability to policy changes, and commitment to quality service delivery.
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 Multilingual abilities are highly valued for our international customer base.&nbsp;
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 Benefits Package:&nbsp;
 
 
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 Competitive hourly wage or salary.
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 Performance incentives and bonuses.
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 Comprehensive training program.
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 Career advancement opportunities.
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 Flexible scheduling options.
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 Paid time off and employee discounts.
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 Supportive team environment.
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 Regular feedback and coaching, and recognition programs.
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 We invest in our employees' success and wellbeing.
 
 
 
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 Customer service, remote representative, call center, customer support, inquiry resolution, technical troubleshooting, CRM documentation, multichannel support, complaint handling, customer satisfaction, quality standards, communication skills, empathy training, problem resolution, product knowledge, team collaboration, performance metrics, career growth, work from home, customer loyalty.
 
 
 
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</div>

Customer Service Representative Admin (MENA | Remote)

Foodics

<div>Who Are We❓ 
We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners. 
The Job in a Nutshell
We are currently seeking a talented and motivated Customer Onboarding Associate to join our team in Kuwait. As a Customer Onboarding Specialist, you will play a crucial role in empowering sellers by providing comprehensive training on our cutting-edge POS platform and guiding them through the seamless implementation and installation of our state-of-the-art devices..
What Will You Do❓<ul><li>
Project Ownership: Manage the end-to-end delivery of new client projects, ensuring all milestones are met with precision and speed.</li><li>
Menu &amp; System Configuration: Lead the technical setup, including custom menu configurations and platform tailoring to meet specific client business needs.</li><li>
Integration Management: Coordinate and execute the setup of third-party integrations, ensuring a seamless data flow between the customer&rsquo;s tech stack and our platform.</li><li>
The Focal Point: Serve as the primary point of contact for the customer during the onboarding phase, acting as the bridge between their requirements and our internal capabilities.</li><li>
Scheduling &amp; Coordination: Masterfully handle high-volume appointment scheduling for training sessions, discovery calls, and technical reviews.</li><li>
Journey to 100%: Track and drive adoption metrics, ensuring the customer isn't just &quot;set up,&quot; but is actively utilizing every feature relevant to their success.</li></ul>
What Are We Looking For❓<ul><li>
Service Delivery Excellence: A natural flair for hospitality and service; you don't just close tasks, you create positive experiences.</li><li>
High-Stakes Time Management: The ability to juggle multiple complex onboardings simultaneously without letting a single detail slip through the cracks.</li><li>
Task-Oriented Mindset: You are motivated by &quot;getting it done.&quot; You thrive on checklists, deadlines, and clear deliverables.</li><li>
Communication Mastery: You can translate &quot;tech-speak&quot; into plain English for customers while providing clear, actionable feedback to our internal teams.</li><li>
Collaborative Spirit: Comfortable working in the &quot;grey area&quot; between Customer Success and Professional Services to ensure a smooth handoff.</li></ul>
Who Will Excel❓<ul><li><ul><li>
Experience: 1-2 years in a customer-facing implementation, onboarding, or project management role.</li><li>
Tech Savvy: Familiarity with API integrations, SaaS configurations, and CRM tools.</li><li>
Organization: Proven track record of managing project timelines and meeting KPIs.</li></ul></li></ul>
What We Offer You❗
We believe you will love working at Foodics!<ul><li>
We have an inclusive and diverse culture that encourages innovation and flexibility in-offices.</li><li>
We offer highly competitive compensation packages, including bonuses and the potential for shares.</li><li>
We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li><li>
Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li><li>
We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li></ul> 

Requirements</div>

Customer Onboarding Specialist

Kuwait Computer Services

A well established Engineering Services/Testing, Inspection &amp; Certification Company in Kuwait is looking for a IT Support Specialist.Qualifications &amp; Requirements:VISA: Article 18 (Transferable only) WITH VALID CIVIL ID.Job Description:Key Responsibilities:<ul><li>User Support.</li><li>System Maintenance.</li><li>Software &amp; Hardware Setup.</li><li>Network Support.</li><li>Printer set up and Maintenance.</li><li>Documentation.</li><li>Security Support.</li><li>Training &amp; Assistance.</li><li>Vendor Coordination.</li><li>Software Installation.</li><li>System Back Ups &amp; Recovery.</li><li>IT Inventory Management.</li></ul>SkillsQualifications &amp; Requirements.Education: Bachelor's degree in Computer Science Eng., IT, or BCA a related field, or equivalent practical experience.Experience:2 to 3 years of hands on experience in IT support or a similar technical role,preferably in a company environment.Technical Skills:<ul><li>Proficient in troubleshooting hardware, operating systems &amp; office software.</li><li>Familiarity with ticketing systems.</li><li>Basic knowledge of HR/ACC systems.</li><li>Experience with setting up and troubleshooting all kinds of printers.</li><li>Experience with setting up and troubleshooting networking equipment(routers, switches, Wi-Fi)</li><li>Experience with back up solutions and disaster recovery planning.</li><li>Understanding of cybersecurity principles, firewalls, and anti-virus software.</li></ul>Soft Skills<ul><li>Problem-solving abilities; and attention to detail.</li><li>Communication and interpersonal skills; ability to explain technical issues to non-technical users.</li><li>Ability to prioritize tasks and work effectively under pressure.</li><li>Strong customer service orientation &amp; patience.</li><li>English ,Arabic Optional.</li></ul>Technology: Office 365 Email &amp; Admin, Windows Desktop &amp; Server OS, Knowlegde on Firewalls, Switches &amp; Routers Knowledge. Server Hardware.Work Details: Timings: 7:00 AM &ndash; 3:00 PM.Location: SubhanTo Apply: Send your CV and Civil ID copy to: hiringgiico@gmail.comShortlisted candidates matching will be called for interview.Job Type: Full-time

IT Support Specialist

Shamiya Catering

Strong willed and organized admin / admin assistant to work for a reputable establishment in Salmiya. The candidate will be required to manage all office administration activities, including, but not limited to:<ul><li>maintenance coordination</li><li>employee filing</li><li>document control</li><li>stationary inventory and reorders</li><li>sourcing quotes</li><li>calendar management</li><li>email management and typing</li><li>staff coordinating</li><li>ensuring that all assigned tasks by management are executed in timely manner</li></ul>Job Type: Full-timePay: From KD250.000 per month

Administrative Assistant

TSL Company

Company DescriptionTSL - INDUSTRIAL ELECTRONICS SERVICES is committed to empowering industrial automation clients across the MENA region by delivering reliable repair services and a high-quality supply of parts. Our goal is to ensure seamless operations and provide lasting value to our esteemed clients. We take pride in offering solutions that support industrial efficiencies and enhance the performance of operations. Our team is dedicated to maintaining the highest standards of service and reliability.Role DescriptionThis is a full-time, on-site role for a Finance Manager located in Kuwait City. The Finance Manager will oversee financial planning, budgeting, and forecasting to ensure the company's financial health. Key responsibilities include managing financial reporting, analyzing financial data to identify opportunities, ensuring compliance with regulatory and tax requirements, implementing cost-control measures, and collaborating with cross-functional teams to support strategic decision-making. The Finance Manager will also lead financial audits and develop strong internal controls.Qualifications<ul><li>Overseas candidates preferably</li><li>Strong understanding of Financial Planning, Budgeting, and Forecasting</li><li>Proficiency in Financial Reporting and Data Analysis</li><li>Experience with Compliance, Regulatory Policies, and Tax Management</li><li>Skills in Cost Control and Internal Controls Implementation</li><li>Effective Communication, Leadership, and Collaborative Capabilities</li><li>Experience in working with Enterprise Resource Planning (ERP) systems</li><li>Bachelor's degree in Finance, Accounting, or a related field; a professional certification (e.g., CPA, CFA, or ACCA) is a significant advantage</li><li>5+ years of relevant experience in financial management, preferably within the industrial or automation sector</li></ul>Job Type: Full-timePay: KD800.000 - KD1,000.000 per month

Finance Manager

International Group of Aamina

Job Title: Receptionist (female) Job SummaryWe are looking for a professional and friendly Receptionist to manage the front desk and provide administrative support. The receptionist will be the first point of contact for visitors and clients, ensuring a welcoming environment and smooth communication within the office.Key Responsibilities<ul><li>Greet and welcome visitors and clients in a professional manner</li><li>Answer, screen, and direct incoming phone calls</li><li>Manage appointments, meetings, and conference room bookings</li><li>Handle incoming and outgoing mail, emails, and courier services</li><li>Maintain the reception area to ensure it is tidy and presentable</li><li>Assist with administrative tasks such as data entry, filing, and document preparation</li><li>Coordinate with different departments for visitor requests and meeting arrangements</li><li>Keep records of visitors and maintain basic office logs</li><li>Support office staff with general administrative duties when required</li></ul>Qualifications &amp; Skills<ul><li>Proven work experience as a Receptionist, Front Desk Representative, or similar role</li><li>Strong communication and interpersonal skills</li><li>Professional appearance and customer service attitude</li><li>Ability to multitask and manage time effectively</li><li>Basic computer skills (Microsoft Office, email, and office systems)</li><li>Good organizational skills and attention to detail</li></ul>Requirements:<ul><li>Female candidates only</li><li>Must be fluent in English and Arabic</li><li>Good communication and customer service skills</li><li>Previous receptionist or front desk experience preferred</li></ul>Location: Hawally, Kuwait Working Hours: 9 hours Visa: 18 Transferable only Benefits: As per Kuwait labor lawJob Type: Full-timePay: KD400.000 - KD450.000 per month

RECEPTIONIST

Alghanim INDUSTRIES

Date: 17 Mar 2026
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 The Admin Officer will be in charge of providing administrative support to all functions within the Business
 Job Responsibilities
 Handle all administrative and secretarial functions
 Maintain all office files and records with confidentiality
 Coordinate business schedules and meetings
 Coordinate with HR office on all personnel matters
 Handle incoming and outgoing correspondence
 Manage, organize and update relevant data and maintain a proper filing system
 Liaise between Recruitment and Government Service to follow up the progress of all employees who are going through the residency process
 Devise and apply administrative forms, reports and guidelines
 Handle stationary and supplies inventory
 
Candidate Requirements
 Must be a graduate; degree in Business Administration preferred
 Strong command of English; preferably also Arabic
 Experience in similar positions
 Ability to work in stressful situations
 Must be proactive and personable
 Excellent time management skills
 Expertise in using Microsoft Office applications including Word, PowerPoint, Excel and Outlook
 Strong organizational skills, detail orientation and ability to handle multiple priorities
 
Education

Administrative Officer

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