sales and customer service representative

call center supervisor

sales and customer service representative Jobs in  Ajman

sales associate

sales associate (female)

sales representative / executive Jobs in  Ajman

sales representative / executive

customer service representative

Merchlist FZ LLC

Role OverviewWe are looking for a detail-oriented Customer Service Representative to manage client communication and ensure smooth order processing.Key Responsibilities<ul><li>Respond to client inquiries via email and phone</li><li>Handle order tracking and follow-ups</li><li>Coordinate with production and logistics teams</li><li>Manage complaints and issue resolution</li><li>Maintain CRM records</li></ul>Requirements<ul><li>Strong communication skills</li><li>Organized and solution-focused</li><li>Experience in customer service preferred</li><li>Comfortable handling high-volume inquiries</li></ul>Job Type: Full-time

Sales and Customer Service Representative

The Agency

ResponsibilitiesCustomer Service Responsibilities list:<ul><li>Manage large amounts of incoming phone calls</li><li>Generate sales leads</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li></ul>Requirements and skills<ul><li>Female</li><li>Presentable with strong command of English</li><li>Proven customer support experience or experience as a Client Service Representative</li><li>Track record of over-achieving quota</li><li>Strong phone contact handling skills and active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>High school diploma</li></ul>Job Type: Full-timePay: AED2,500.00 - AED4,000.00 per monthExperience:<ul><li>customer service: 1 year (Preferred)</li></ul>

FEMALE PRESENTABLE ENLIGH SPEAKING TELESALES

Mother Dental Center

Job Description:We are seeking a dynamic and experienced Female Front Desk Sales Expert for our busy Dental Clinic in Rashidiya 3,Ajman. The ideal candidate is a motivated sales professional with a proven track record of converting leads into patients, either in the healthcare sector or in digital marketing services sales. You will be the first point of contact for patients and potential clients, providing exceptional customer service and expert product/service knowledge to maximize bookings and drive business growth.Key Responsibilities:<ul><li>Greet and welcome patients/clients in a professional and friendly manner.</li><li>Handle incoming inquiries (calls, emails, walk-ins, and digital leads) and convert them into appointments or customers.</li><li>Follow up with prospective patients and digital marketing clients, nurturing leads through the sales funnel.</li><li>Maintain a high conversion rate through persuasive communication and expert knowledge of clinic treatments and/or digital marketing services.</li><li>Build and maintain relationships with new and existing patients/clients to increase loyalty.</li><li>Manage appointment schedules; coordinate between clients, clinic staff, and management to ensure a smooth workflow.</li><li>Meet and exceed individual and team sales targets; actively participate in promotional campaigns.</li><li>Maintain up-to-date knowledge of all the clinic's services, offers, and digital marketing solutions.</li><li>Accurately record all client data and sales activity in the clinic's management system.</li><li>Handle payment transactions and maintain records with utmost confidentiality.</li></ul>Requirements:<ul><li>Female candidate only (as per client preferences).</li><li>Minimum 2-5 years of relevant sales experience in UAE (Medical, Dental, or Digital Marketing preferred).</li><li>Proven success in lead conversion and achieving sales targets.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Proficient in Arabic and English</li><li>Experienced in using CRM systems and digital communication platforms.</li><li>Presentable, customer-focused, energetic, and a team player.</li><li>Ability to function in a fast-paced, multicultural environment.</li></ul>What We Offer:<ul><li>Competitive base salary + attractive incentive package.</li><li>Professional, supportive work environment in a prime Dubai location.</li><li>Ongoing training and learning opportunities.</li><li>Clear path for career advancement based on performance.</li></ul>Job Type: Full-timePay: AED2,000.00 - AED6,000.00 per month

Dental Receptionist

Mega Vision

To handle inbound and outbound calls of customers who are wanting to cancel their lines or customers who have unpaid dues to be paid. Both these activities fall under collection and retention processes. For Retentions process staff must understand the reason for customer request to cancel the account . Try to pitch alternate plan or retention offers and ultimately convince and retain the customer. While in collections process staff has to explain the dues to customer and convince to make the payment at the earliest.Candidate with spouse visa considered.Convince the customer to pay the debt amount / Probe reason for cancellation request offer suitable retention offers and ultimately retain the customer.Investigate and resolve complaints and convince customer to continue the services.Ability to multi-task between campaigns assigned to the staff.To work as part of inbound / outbound C&amp;R campaigns.Offers solutions and suggestions for process and product improvement to management to enable enhanced collections / Retentions.To achieve the given targets on Retentions/ NPS and impact positively in overall Bad debt / Churn.To display ownership / Empathy and act as face of the organization.To highlight customer VOC and market information back to supervisors as part of improvement plan.Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthApplication Question(s):<ul><li>Do you have spouse visa?</li></ul>Language:<ul><li>english (Preferred)</li></ul>Location:<ul><li>Ajman (Preferred)</li></ul>

CSR Collections & Retentions

HIRING FOR KEY ACCOUNTS SPECIALISTS - FEMALE TELESALES AGENTSTHE AGENCYwww.theagencymena.comAJMAN-UAESalary 3000 to 4000/-Must be:-Excellent Communication Skills-Computer Skills: Microsoft Expert: Words+Outlook+Excel+PowerPoint-Telesales Experience is a big advantage- Presentable and PleasantJob Type: Full-timePay: AED2,500.00 - AED4,000.00 per monthExperience:<ul><li>telemarketer: 1 year (Preferred)</li></ul>

(LADIES) PRESENTABLE FEMALE TELESALES - TELEMARKETING

Adan Tissues And Napkins Manufacturing LLC

Position Overview: As an Outdoor Sales Representative / Executive specializing in FMCG NON-FOOD products, Candidate will be responsible for establishing and maintaining strong relationships with clients in FMCG Markets. Your primary focus will be on generating new business, meeting sales targets, and ensuring customer satisfaction. The ideal candidate should possess a UAE driving license and a proven track record in the supply of FMCG NON-FOOD products. ( Tissues and disposables will be an advantage).Job Responsibilities:Can build a good relationship with the customerGenrate new customers.Follow up on payments.Maintain relationships with old customers.Requirements:Must have UAE driving LicenseMust have 3 years of experience.Salary:3000-4000 dhs/ month. Cadidates can visit directly to Office: Adan Tisues and Napkins Manufacturing, Near Gift Mart Lucky Roundabout, Ind Area-2 Shed No.2 AjmanJob Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per monthExperience:<ul><li>sales: 3 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>License/Certification:<ul><li>Drivinng License (Preferred)</li></ul>

Sales Representative / Executive

IT Max Global

Job Summary:The Contact Center Supervisor will be responsible for leading and guiding a team of contact center agents to ensure they meet performance goals, deliver exceptional customer service, and adhere to established procedures as well as handling inbound and outbound calls, providing excellent customer service, and resolving inquiries or issues professionally and efficiently.UAE Nationals &amp; candidates with strong familiarity with local dialects are encouraged to apply. Key Responsibilities:&middot; Providing exceptional customer service by addressing customer inquiries, resolving escalated issues that agents may not be able to resolve independently, and managing customer expectations.&middot; Collaborating with other departments to address complex customer inquiries.&middot; Ensuring a high level of customer satisfaction through effective communication and problem resolution.&middot; Maintaining detailed and organized records of customer interactions.&middot; Developing a comprehensive understanding of the services offered.&middot; Supervising and guiding contact center agents in their daily tasks.&middot; Providing coaching and feedback to improve individual and team performance.&middot; Monitoring and evaluating agent performance through key performance indicators (KPIs), such as call resolution times, customer satisfaction, and other relevant metrics.&middot; Conducting training sessions for new agents and identifying training needs to enhance their skills and knowledge.&middot; Ensuring that customer interactions meet quality standards.&middot; Conducting quality assessments and providing regular feedback for improvement.&middot; Planning and managing agent schedules to meet service-level agreements.&middot; Generating reports on team performance and presenting findings to management when requested.&middot; Serving as a point of contact for agents with questions or concerns.&middot; Complying with the policies and standards set by both the client and the company, including ISO 18295 standards for customer contact centers.&middot; Conducting regular evaluations of customer interactions for adherence to scripts, policies, and customer service standards.&middot; Participating in all required training sessions for performance and compliance including the ones related to ISO 18295 standards.&middot; Implementing any changes in protocols or guidelines.&middot; Fostering a positive and collaborative team environment.&middot; Maintaining the confidentiality of both the client and the company information and data, and adhering to ethical standards.&middot; Performing the job duties at the location designated by the company.&middot; Performing other duties as assignedExperience, Skills &amp; Qualifications:&middot; BA/BS degree or equivalent.&middot; Previous experience in a call center, customer service and supervisory role is preferred.&middot; Excellent verbal and written communication skills.&middot; Ability to handle a high volume of calls with professionalism.&middot; Proficiency with technology, especially computers, software applications, and phone systems&middot; Ability to coach, train, and motivate employees and evaluate their performance.&middot; Excellent problem-solving, leadership, and customer service skills.&middot; Excellent Analytical skills&middot; Ability to remain calm and courteous under pressure and navigate tense situations.&middot; Fluency in English and Arabic;Job Type: Full-timePay: From AED6,000.00 per monthAbility to commute/relocate:<ul><li>Ajman: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you able to join immediately?</li></ul>Experience:<ul><li>call center: 5 years (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Preferred)</li></ul>Work Location: In person

Call Center Supervisor

Explore 57+ Customer service representative in  Ajman this March. Find roles across top companies and apply now to boost your career.