call center agent

call center representative Jobs in  Ajman

call center representative

customer service representative (arabic speaker) Jobs in  Ajman

customer service representative

Firex Technologies LLC

We are seeking a highly motivated and experienced Customer Service and Sales Representative to join our team. As a Customer Service and Sales Representative, you will be responsible for answering incoming customer phone calls, resolving customer issues, maintaining customer satisfaction ratings, and finding new clients to attract them to our project. The ideal candidate should have excellent communication skills, be fluent in multiple languages, have experience in sales, and possess a UAE driving license.Responsibilities:<ul><li>Answer incoming customer phone calls and take appropriate action for each call.</li><li>Maintain customer satisfaction ratings based on explicit criteria set forth by the company.</li><li>Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.</li><li>Input data into the company computer platform to keep each customer record updated.</li><li>Find new clients and attract them to the project.</li><li>Achieve sales targets.</li></ul>Requirements:<ul><li>Minimum 2 years of experience in a similar role in UAE</li><li>Fluency in English/Arabic (Compulsory)</li><li>UAE driving license</li><li>Excellent communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li><li>Strong problem-solving skills</li><li>Positive attitude and willingness to learn</li><li>Ability to achieve sales targets</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Ajman: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>customer service: 2 years (Required)</li></ul>License/Certification:<ul><li>driving license (Required)</li></ul>Work Location: In person

Customer Service Representative

Gulfa Mineral Water and Processing Industries LLC

<div><div>Roles &amp; Responsibilities:</div><ul><li>
Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival.</li><li>
Maintains the security and telecommunications systems.</li><li>
Informs visitors by answering or referring inquiries.</li><li>
Directs visitors by maintaining employee and department directories.</li><li>
Maintains security by following procedures, monitoring the logbook, and issuing visitor badges. Operates the telecommunication system by following the manufacturer's instructions for house phone and console operation.</li><li>
Keeps a safe and clean reception area by complying with procedures, rules, and regulations. Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.</li><li>
Contributes to team effort by accomplishing related results as needed.</li><li>
Act as the point of contact between the manager and internal/external clients.</li><li>
Screen and direct phone calls and distribute correspondence.</li><li>
Handle requests and queries appropriately.</li><li>
Manage the diary and schedule meetings and appointments.</li><li>
Produce reports, presentations, and briefs.</li><li>
Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.</li><li>
Handling urgent calls, emails, and messages when sales representatives are unavailable.</li><li>
Answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.</li><li>
Handling orders by phone, email, or mail, and checking that the orders have the correct prices, discounts, and product numbers.</li><li>
Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.</li><li>
Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.</li><li>
Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.</li></ul><div> 

Job Location: Ajman.</div> 

About Gulfa Mineral Water and Processing Industries LLC : 
Gulfa was founded in 1975 as the first water company in the GCC and has since raised the standards of our bare necessity of water consumption. The wells in Masfout that surround the foundation of Gulfa have been naturally flowing through centuries, and it is through Gulfa that we are able to consume such mineral-enriched water to our convenience.</div>

Customer Service Representative (Arabic Speaker)

The Agency

ResponsibilitiesCustomer Service Responsibilities list:<ul><li>Manage large amounts of incoming phone calls</li><li>Generate sales leads</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li></ul>Requirements and skills<ul><li>Female</li><li>Presentable with strong command of English</li><li>Proven customer support experience or experience as a Client Service Representative</li><li>Track record of over-achieving quota</li><li>Strong phone contact handling skills and active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>High school diploma</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthExperience:<ul><li>customer service: 1 year (Preferred)</li></ul>Work Location: In person

PRESENTABLE LADIES CUSTOMER SERVICE CUM TELESALES

Yuga ERP Computer Software Consultancy

We are looking for enthusiastic individuals to join our team as a Tele sales Agents. This role only for candidates based in Ajman who can join immediately with Dependent / Own Visa.Responsibilities :<ul><li>Identifying the potential customers from the market.</li><li>Contact the potential customers to inform them about a product or service</li><li>Answer questions about products or the company</li><li>Ask questions to understand customer requirements</li><li>Direct prospects to the Sales team or Manager</li><li>Enter and update customer information in the database</li><li>Go the &ldquo;extra mile&rdquo; to meet sales quota and facilitate future sales</li><li>Keep records of calls and sales and note useful information</li></ul>Requirements and skills<ul><li>Proven experience as tele sales representative or other sales/customer service role</li><li>Proven track record of successfully meeting sales quota preferably over the phone</li><li>Ability to learn about products and services and describe/explain them to prospects</li><li>Excellent knowledge of English is must</li><li>Other languages are added advantage</li><li>Excellent communication and interpersonal skills</li><li>Cool-tempered and able to handle rejection</li><li>Outstanding negotiation skills with the ability to resolve issues and address complaints</li><li>Bachelor Degree is mandatory.</li></ul>Job Type: Full-timePay: AED2,000.00 - AED3,000.00 per monthApplication Question(s):<ul><li>What is your visa status(Dependent Visa candidate prefered)?</li><li>What is your salary expection?</li><li>How many years of experience you have in UAE?</li><li>Basic Computer knowledge and fluency in english</li></ul>

Telesales Agent (Female)

Terrace Restaurant (Thumbay Group) – Ajman

Job descriptionWe are looking for a Call Centre Representative (Arabic Speaking)Must have good communication skills in Arabic and English MustGood customer service experienceCall Center Agent Job Duties:Specific responsibilities:&middot; Attend incoming calls and provide necessary assistance as per standards mentioned.&middot; Managing large amounts of inbound and outbound calls in a timely manner for appointments.&middot; Following call center &ldquo;scripts&rdquo; when handling different topics&middot; Identifying customers&rsquo; needs, clarifying information, researching every issue, and providing solutionsCandidates should be flexible to work in shiftsJob Types: Full-time, PermanentPay: AED2,500.00 - AED3,000.00 per monthWork Location: In person

Call Centre Representative (Bilingual-Arabic and English Speaking)

adamany cafe

Waiter required for a cozy coffee shop in Ajman.Salary: AED 1000&ndash;1100 Duty: 6&ndash;8 hours (day/night shifts) Benefits: Visa, accommodation &amp; transportationLooking for hardworking candidates with good customer service skills.Apply now: 050 241 7758Job Types: Full-time, Permanent, Temporary, Contract, Fresher Contract length: 24 monthsPay: AED1,000.00 - AED1,100.00 per monthWork Location: In person

Waiter

Harmony Vet Clinic

Key Responsibilities:* Greet clients and their pets with a friendly and professional demeanor.* Answer phone calls, respond to inquiries, and schedule appointments.* Process patient check-ins and check-outs, including collecting payment and issuing invoices.* Maintain client and pet records, ensuring accurate and up-to-date information in the clinic's database.* Assist with maintaining a clean and organized reception area.* Provide clients with detailed information about services, treatments, and medication.* Manage appointment schedules for multiple veterinarians.* Handle and direct emergency cases as needed.* Assist the veterinary team with administrative tasks and other duties as assigned.Qualifications:* Can speak both English and Arabic.* Preferably living in Ajman or willing to commute.* High school diploma or equivalent; additional education or certification in veterinary office management is a plus.* Previous experience in a receptionist or customer service role, preferably in a veterinary or healthcare setting.* Strong communication skills, both written and verbal.* Ability to multitask, stay organized, and maintain a calm demeanor in a fast-paced environment.* A passion for animals and empathy for pet owners.* Proficiency in Microsoft Office Suite and ability to learn new software systems.* Ability to handle sensitive or emotional situations with care and professionalism.* Experience with scheduling software or medical record systems is a plus.Benefits:* Competitive salary.* Health insurance options.* Paid Annual leave* Opportunity to work in a supportive, animal-loving environment.Job Types: Full-time, PermanentAbility to commute/relocate:<ul><li>Ajman: Reliably commute or willing to relocate with an employer-provided relocation package (Required)</li></ul>Application Question(s):<ul><li>Visa Status</li><li>Salary Expectation?</li><li>Can you join Immediately?</li></ul>Experience:<ul><li>receptionist: 2 years (Required)</li></ul>Language:<ul><li>English &amp; Arabic? (Required)</li></ul>Work Location: In person

Vet Receptionist

Explore 50+ Customer service representative in  Ajman this May. Find roles across top companies and apply now to boost your career.