sales representative

call center operator

customer service cum sales coordinator Jobs in  Ajman

customer service cum sales coordinator

customer service representative (freezone experience is a must) Jobs in  Ajman

customer service representative (freezone experience is a must)

sales consultant

customer service representative

Tafaseel Group Holding

Overview Customer Service Representative (Freezone Experience is a MUST) - Tafaseel Group Holding. Join to apply for the Customer Service Representative role. The role involves being the first point of contact for customers, handling inquiries, resolving issues, and ensuring a seamless post-purchase experience. A strong understanding of Freezone procedures and customer expectations is required. Key Responsibilities <ul><li>Respond to customer inquiries via email, chat, phone, and social media in a timely and professional manner</li><li>Resolve product, order, shipping, and return-related issues efficiently and empathetically</li><li>Process orders, refunds, and exchanges through internal systems</li><li>Monitor and manage customer reviews and feedback to enhance the customer experience</li><li>Collaborate with logistics, warehouse, and product teams to address customer concerns</li><li>Maintain accurate records of customer interactions in CRM tools</li><li>Identify trends in customer issues and suggest improvements to internal processes</li><li>Support promotional campaigns, product launches, and seasonal sales</li></ul> Requirements <ul><li>Proven experience as a Customer Service Representative, preferably in a Freezone environment</li><li>Freezone experience is a must</li><li>Familiarity with customer service tools and platforms</li><li>Experience with CRM tools (e.g., Zendesk, Freshdesk, Salesforce)</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving abilities and attention to detail</li><li>Ability to multitask and work in a fast-paced environment</li><li>Positive attitude and team-oriented mindset</li><li> Preferred Experience handling international customers or multi-language support</li></ul>

Customer Service Representative (Freezone Experience is a MUST)

Tafaseel Group

<ul><li> Job Summary: We are seeking a highly motivated and customer-oriented Call Center Agent with prior experience in a Freezoneenvironment. The ideal candidate will be responsible for handling inbound and outbound calls, responding to customer inquiries, and providing accurate information and support in a timely and professional manner. Key Responsibilities: <ul> Handle inbound and outbound customer calls efficiently and professionally. Provide accurate, valid, and complete information to clients based on the Freezone's services, processes, and regulations. Address customer inquiries, concerns, and complaints with empathy and professionalism. Escalate unresolved issues to the appropriate departments in a timely manner. Maintain detailed records of customer interactions, transactions, feedback, and complaints. Meet performance metrics including call quality, response time, and customer satisfaction. Stay up-to-date with Freezone procedures, policies, and updates to ensure accurate communication with clients. Collaborate with internal teams to resolve customer issues and improve service delivery. </ul></li><li> Requirements: <ul> Proven experience working in a Freezone environment (e.g., customer service, administrative, or licensing support roles). Minimum of 3 years in a customer service or call center role. Excellent communication skills in English (Arabic is a plus). Strong problem-solving and interpersonal skills. Ability to work under pressure and manage multiple tasks. Proficient in MS Office and CRM systems. Flexible to work shifts, including weekends if required. </ul></li><li> Preferred Qualifications: <ul> Familiarity with UAE Freezone regulations and services. Experience handling inquiries related to business setup, licensing, or visa processes in Freezones. Multilingual capabilities are a plus. </ul></li></ul>

Call Center Agent - Freezone experience

Tafaseel BPO

Job Summary: We are seeking a highly motivated and customer-oriented Call Center Agent with prior experience in a Freezoneenvironment. The ideal candidate will be responsible for handling inbound and outbound calls, responding to customer inquiries, and providing accurate information and support in a timely and professional manner. Key Responsibilities: <ul><li>Handle inbound and outbound customer calls efficiently and professionally.</li><li>Provide accurate, valid, and complete information to clients based on the Freezone's services, processes, and regulations.</li><li>Address customer inquiries, concerns, and complaints with empathy and professionalism.</li><li>Escalate unresolved issues to the appropriate departments in a timely manner.</li><li>Maintain detailed records of customer interactions, transactions, feedback, and complaints.</li><li>Meet performance metrics including call quality, response time, and customer satisfaction.</li><li>Stay up-to-date with Freezone procedures, policies, and updates to ensure accurate communication with clients.</li><li>Collaborate with internal teams to resolve customer issues and improve service delivery.</li></ul> Requirements: <ul><li>Proven experience working in a Freezone environment (e.g., customer service, administrative, or licensing support roles).</li><li>Minimum of 3 years in a customer service or call center role.</li><li>Excellent communication skills in English (Arabic is a plus).</li><li>Strong problem-solving and interpersonal skills.</li><li>Ability to work under pressure and manage multiple tasks.</li><li>Proficient in MS Office and CRM systems.</li><li>Flexible to work shifts, including weekends if required.</li></ul> Preferred Qualifications: <ul><li>Familiarity with UAE Freezone regulations and services.</li><li>Experience handling inquiries related to business setup, licensing, or visa processes in Freezones.</li><li>Multilingual capabilities are a plus.</li></ul>

Call Center Agent - Freezone Experience

JobCenter

Call center operator vacancy in Ajman UAE Call Center Operator (Part-Time) Location: Ajman, UAE Profession: Customer Service Nationality Preference: Africans or Egyptians As a part-time call center operator, you will be responsible for providing efficient and effective customer service to our clients. Your main duty will be to handle incoming calls from customers, addressing their inquiries and concerns in a timely and professional manner. This position does not require English language proficiency, making it suitable for non-native English speakers. Key Responsibilities: - Answer incoming calls from customers and provide accurate information regarding products or services - Identify and escalate any issues or complaints to the appropriate department - Keep records of customer interactions, transactions, comments and complaints - Follow communication procedures, guidelines and policies - Maintain a positive attitude towards customers at all times - Meet personal/team targets and contribute to the overall success of the call center Requirements: - African or Egyptian nationality preferred - Previous experience in a call center or customer service role is an advantage but not required - Ability to communicate effectively in English is not required - Strong communication skills and telephone etiquette - Ability to handle high volume of calls while maintaining quality of service - Basic computer skills - Flexibility to work part-time hours without accommodation If you have a friendly personality, excellent communication skills, and are looking for a part-time job without the need for English proficiency, then this could be the perfect opportunity for you. Apply now to join our dynamic team at our call center in Ajman!This job has no reviews yet. You can be the first!The most in-demand professions in Ajman:Users also frequently search in these cities:More professions from the category Manager - Secretary - Communication:Subscribe to our telegram

Call center operator

OJS Mobile Trading L.L.C.

Job Summary:The Indoor Salesman is responsible for assisting walk-in customers, promoting disposable and food-packaging products, handling billing, managing stock displays, and ensuring smooth daily operations inside the retail shop. The role focuses on delivering excellent customer service, achieving sales targets, and maintaining a clean and organized shop environment.Key Responsibilities:1. Customer Service &amp; Sales<ul><li>Welcome and assist customers in selecting disposable and food-packaging items.</li><li>Understand customer requirements and recommend suitable products.</li><li>Promote new arrivals, offers, and bundle deals.</li><li>Achieve daily and monthly sales targets assigned by the management.</li><li>Handle customer complaints politely and professionally.</li></ul>2. Billing &amp; Cash Handling<ul><li>Prepare invoices using the POS system or manual billing.</li><li>Process cash, card, or online payments accurately.</li><li>Maintain a proper record of daily cash collections.</li><li>Submit daily sales and cash reports to the supervisor or accounts team.</li></ul>3. Stock Management &amp; Product Display<ul><li>Arrange products neatly on shelves according to category and brand.</li><li>Ensure all products have correct price labels.</li><li>Monitor stock levels and report shortages or fast-moving items to the supervisor.</li><li>Assist with receiving and checking incoming stock from the warehouse.</li><li>Maintain proper storage and rotation of disposable items.</li></ul>4. Shop Maintenance<ul><li>Keep the shop clean, organized, and fully stocked throughout the day.</li><li>Ensure proper hygiene, especially for food-packaging products.</li><li>Report any equipment or maintenance issues immediately.</li></ul>5. Coordination &amp; Reporting<ul><li>Prepare daily sales reports and customer feedback updates.</li><li>Coordinate with the warehouse team for stock replenishment.</li><li>Share market insights, customer demands, and competitor information with management.</li></ul>Qualifications &amp; Requirements:<ul><li>1&ndash;2 years of experience in retail sales (preferably disposable goods or FMCG).</li><li>Strong communication and customer-handling skills.</li><li>Knowledge of disposable items and food-packaging products is an advantage.</li><li>Basic computer or POS system skills.</li><li>Ability to work under pressure and meet sales targets.</li><li>Good organizational skills and a proactive attitude.</li></ul>Skills Needed:<ul><li>Customer service</li><li>Sales &amp; negotiation</li><li>POS/billing</li><li>Product knowledge</li><li>Cash handling</li><li>Merchandising</li><li>Time management</li></ul>Working Conditions:<ul><li>Indoor shop environment.</li><li>Full-time duty with weekly off.</li><li>Active role involving standing, arranging shelves, and assisting customers.</li><li>Monthly performance evaluation based on sales and customer service.</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

Indoor Sales Man – Disposable Items Retail Shop

Colorline Printing Press L.L.C

<ul><li>Female candidates only</li><li>Freshers or candidates with up to 1&ndash;2 years of experience</li><li>Strong communication skills (English required; Arabic is a plus)</li><li>Assist the sales team with day-to-day coordination and administrative tasks</li><li>Prepare quotations, sales orders, and invoices</li><li>Follow up with clients regarding inquiries, quotations, and pending payments</li><li>Maintain accurate records of sales data, customer details, and order status</li><li>Coordinate with production, logistics, and finance teams to ensure timely order processing</li><li>Handle customer calls, emails, and WhatsApp communications professionally</li><li>Support in preparing sales reports, presentations, and documentation</li><li>Assist in organizing client meetings, product samples, and follow-ups</li><li>Ensure excellent customer service and maintain positive client relationships</li></ul>Job Types: Full-time, Permanent, FresherPay: AED2,500.00 - AED4,000.00 per monthAbility to commute/relocate:<ul><li>Ajman: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What steps do you take to ensure timely follow-ups with clients?</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Ajman (Preferred)</li></ul>Willingness to travel:<ul><li>25% (Preferred)</li></ul>

Sales Coordinator

HOLIDAY BEACH CLUB

leading retail chain in the UAE specializing in the sale of premium and popular alcoholic beverages. We are seeking a dynamic, sales-driven, and highly customer-focused Customer Service Sales Coordinator to join our team across our retail shop network. The ideal candidate has a passion for sales, exceptional service skills, and a commitment to responsible alcohol sales practices.<ul><li>Position :Customer Service coordinator</li><li>Location :Ajman, United Arab Emirates (UAE)</li><li>Salary: AED 3,000 per month (Fixed)</li><li>Candidates :Female</li><li>Industry :Alcohol Retail</li></ul>Key Responsibilities<ul><li>Product Expertise: Maintain an in-depth and up-to-date knowledge of our entire product portfolio, including fine wines, spirits, beers, and related accessories, to effectively educate customers and recommend appropriate products.</li><li>Promotional Execution: Actively promote new arrivals, special offers, and seasonal products, and drive customer interest.</li><li>Handling Inquiries: Serve as the primary point of contact for customer queries, orders, and special requests (e.g., bulk orders, specific product sourcing), ensuring timely and accurate resolution.</li><li>Outbound Calling: Initiate outbound calls to prospective and existing customers using provided databases to promote products and services.</li><li>Sales &amp; Lead Generation: Present, promote, and sell products using solid arguments to existing and prospective customers</li><li>Customer Relationship Management: Foster and maintain positive business and customer relationships, addressing inquiries and resolving complaints in a professional manner.</li><li>Communication: Excellent interpersonal, verbal, and listening skills with the ability to communicate clearly and build rapport with diverse customers.</li></ul>Job Types: Full-time, PermanentPay: AED2,800.00 - AED3,000.00 per month

CUSTOMER SERVICE CUM SALES COORDINATOR

Explore 67+ Customer service representative in  Ajman this December. Find roles across top companies and apply now to boost your career.