service advisor

customer service representative

Omorfia Group LLC

Bedashing Beauty Lounge is looking for Receptionist!Join our team as a Receptionist and be part of a dynamic, trendsetting brand that celebrates beauty, excellence, and customer care.Key ResponsibilitiesFront Desk Operations:<ul><li>Greet clients and inform technicians of their arrival and treatments.</li><li>Maintain accurate branch communication and documentation.</li><li>Manage cash, handle sales, and follow daily closing procedures.</li><li>Provide excellent customer service both in-person and over the phone.</li><li>Follow all front desk SOPs and maintain reception area standards.</li></ul>Booking &amp; System Management:<ul><li>Schedule, confirm, and follow up on client appointments.</li><li>Ensure accurate treatment and client records in the system.</li><li>Manage therapists' schedules, leaves, and lunch breaks.</li><li>Stay updated on pricing, promotions, and apply money handling SOPs.</li></ul>Client &amp; Team Interaction:<ul><li>Handle client inquiries, complaints, and follow-up professionally.</li><li>Promote services and products effectively.</li><li>Support the Branch Manager with admin tasks.</li><li>Contribute to a positive team environment and maintain branch ambience.</li></ul>Profile Requirements1. Skills:<ul><li>Strong passion for customer service</li><li>Excellent English communication skills</li><li>Great time management and multi-tasking ability</li><li>Proficient in MS Word, Excel, and POS systems</li><li>Professional grooming and positive attitude</li><li>Attention to detail and ability to work under pressure</li></ul>2. Experience:<ul><li>Minimum of 3 years' experience as a receptionist as well as in Sales.</li></ul>Job Types: Full-time, PermanentPay: AED3,750.00 - AED4,000.00 per monthExperience:<ul><li>Sales: 2 years (Preferred)</li></ul>Location:<ul><li>Al-Ayn (Preferred)</li></ul>Work Location: In person

Arabic Receptionist - Female

ALLURE CAFE

Responsibilities:<ul><li>Beverage Preparation: Expertly prepare and serve a variety of coffee and tea beverages, including complex and specialty drinks.</li><li>Team Leadership: Mentor and train junior baristas, providing guidance and support to enhance their skills.</li><li>Customer Service: Provide outstanding customer service, address customer inquiries, and resolve complaints effectively.</li><li>Quality Control: Ensure all beverages meet high standards of quality, taste, and presentation.</li><li>Inventory Management: Monitor and manage inventory levels, placing orders for supplies and maintaining stock.</li><li>Equipment Maintenance: Oversee the cleaning and maintenance of coffee machines, grinders, and other equipment.</li><li>Menu Development: Collaborate with management to develop and introduce new beverages and menu items.</li><li>Sales Reporting: Assist with financial tasks, such as daily sales reporting and cash handling.</li><li>Ambiance: Maintain a clean, organized, and inviting cafe environment.</li><li>Compliance: Ensure adherence to health and safety regulations and company policies.</li></ul>Skills and Qualifications:<ul><li>Experience: Extensive experience as a barista, with expertise in coffee preparation and brewing methods.</li><li>Leadership: Strong leadership skills to effectively manage and motivate a team.</li><li>Customer Focus: Excellent customer service skills and a friendly, approachable demeanor.</li><li>Attention to Detail: High attention to detail in beverage preparation and presentation.</li><li>Problem-Solving: Ability to handle unexpected situations calmly and efficiently.</li><li>Organization: Strong organizational skills to manage multiple tasks and ensure smooth cafe operations.</li><li>Communication: Excellent verbal and written communication skills.</li></ul>NEED IMMEDIATELYJob Type: Full-timePay: AED3,000.00 per monthWork Location: In person

Senior Barista - Female

Comolounge

URGENT HIRING!JOB TITLE: COFFE SHOP &amp; RESTAURANT WAITERSALARY : NEGOTIABLEResponsibilities:Customer Service: Greet and seat customers promptly, present menus, and answer questions regarding menu items, specials, and beverages.Order Taking: Accurately take customer orders, input them into the POS system, and relay them to the kitchen staff.Serving: Deliver food and beverages to customers in a timely manner, ensuring that all orders are correct and meet the caf&eacute;'s standards.Table Management: Monitor tables to anticipate customer needs, provide refills, clear finished dishes, and reset tables for the next guests.Sales: Upsell additional products and menu items to enhance the customer experience and increase sales.Cleanliness: Maintain a clean and organized work environment, including the dining area, service stations, and restrooms. Follow all health and safety regulations.Team Collaboration: Work closely with kitchen staff, baristas, and other team members to ensure efficient and smooth service.Cash Handling: Process payments, handle cash and credit transactions, and balance the cash register at the end of the shift.Problem Resolution: Address customer complaints and concerns promptly and professionally, escalating issues to the manager when necessary.Requirements:Experience: Previous experience as a waiter/waitress in a high-volume caf&eacute; or restaurant is preferred.Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, strong multitasking abilities, and a keen attention to detail.Physical Demands: Ability to stand, walk, and carry trays for extended periods. Must be able to lift up to 25 pounds.Appearance: Professional appearance and adherence to the caf&eacute;&rsquo;s dress code.Availability: Flexible schedule, including weekends and holidays.Benefits:- Monthly bonus depends on your performance- Opportunities for advancement- Employee discounts on food and beverages- Training and development programs- Friendly and supportive work environmentHow to Apply:Please send your resume and a brief cover letter to or drop it off in person at Como Lounge.We look forward to meeting you!Job Types: Full-time, ContractAbility to commute/relocate:<ul><li>Al-Ayn: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your visa status?</li><li>When you can join with us?</li></ul>Experience:<ul><li>server: 2 years (Preferred)</li></ul>

Waiter

ZAS Management Facilities

Job SummaryWe are looking for a proactive and customer-focused IT Support professional to provide technical assistance to end users and maintain the company's IT systems, hardware, software, and network infrastructure.Key Responsibilities<ul><li>Provide technical support for hardware, software, printers, and network issues.</li><li>Install, configure, and maintain computers and IT equipment.</li><li>Set up user accounts and email access.</li><li>Troubleshoot and resolve IT-related issues promptly.</li><li>Maintain IT asset inventory and documentation.</li><li>Support system updates, backups, and security measures.</li><li>Assist with onboarding and offboarding employees' IT requirements.</li></ul>Requirements<ul><li>Bachelor's degree in information technology, Computer Science, or a related field.</li><li>Minimum 2 years of IT support experience.</li><li>Knowledge of Windows OS, Microsoft 365, networking, and hardware troubleshooting.</li><li>Strong problem-solving, communication, and customer service skills.</li></ul>Pay: AED3,000.00 - AED4,000.00 per monthAbility to commute/relocate:<ul><li>Al-Ayn: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Is your academic degree attested?</li><li>What is your current salary?</li><li>What are your monthly salary expectations for this position? </li><li>When is your notice period, in days? </li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Al-Ayn (Preferred)</li></ul>Work Location: In person

IT Support

MS RESTAURANT

We&rsquo;re hiring waiters &amp; waitresses in Al Ain. Arabic speaking applicants are welcome to applyJoin an exciting and growing hospitality team for our fine dining restaurant concept located in a lifestyle center mall in Al Ain.If you are passionate about delivering exceptional guest experiences, energetic, professional, and ready to grow your career in the F&amp;B industry &mdash; we would love to meet you!What We&rsquo;re Looking For:<ul><li>Previous experience in casual or fine dining restaurants</li><li>Excellent customer service and communication skills</li><li>Positive attitude and team-oriented personality</li><li>Well-groomed and professional appearance</li><li>Ability to work in a fast-paced environment</li><li>Willing to relocate to Al Ain</li><li>Can join immediately</li></ul>Job Type: Part-timeApplication Question(s):<ul><li>What is your visa status (Own Visa/Employment/Tourist)?</li><li>What is your previous/current salary?</li><li>Can you join immediately?</li><li>Are you willing to relocate to Al Ain?</li></ul>Work Location: In person

Waiter/Waitress

HSBC

<div>Some careers grow faster than others.
 
If you&rsquo;re looking for a career where you can make a real impression, join HSBC and discover how valued you&rsquo;ll be. 
Financial Crime Compliance aligns current activities within Global Risk and helps to build these into a more integrated framework, which enables HSBC to manage financial crime risk more effectively. It builds stronger controls to improve the way Financial Crime Compliance risks are managed to spot gaps as well as trends so that the team can act. It proactively gathers and analyses financial intelligence in a smart way so that suspicious transactions, activities or connections can be identified, and we can adequately protect our customers from the threat of financial crime. 
We are currently seeking an ambitious individual to join our Financial Crime Compliance team, working together with colleagues to define, manage and achieve divisional business targets.<div> 
Role Purpose: 
To assist the Country MLRO&rsquo;s in the management of Financial Crime (&ldquo;FC&rdquo;) related regulatory reporting to the Financial Intelligence Unit (FIU). The jobholder will be responsible for activities including, but not limited to, the below: 
<ul><li>Complete relevant actions emanating from the MLRO recommendations from the internal investigation.</li><li>Accurately perform and prepare the STR/SAR/AIF/AIFT reporting to the UAE FIU via. the GoAML system.</li><li>Maintain and track requests on the relevant trackers,</li><li>Retrieve relevant Know Your Customer (KYC) and transactional information, as required.</li><li>Adhere to the Service Level Agreements (&ldquo;SLAs&rdquo;) outlined in relevant procedures.</li></ul></div><div> 
Duties &amp; Responsibilities: 
<ul><li>Fulfil the GoAML Case Management reporting accurately as per the relevant procedures and standards, ensuring timely action and response as outlined in relevant Service Level Agreements (&ldquo;SLAs&rdquo;).</li><li>Escalate concerns and issues in a timely manner to relevant Country and Regional teams, as appropriate.</li><li>Work closely with relevant stakeholders within the Region and Country Financial Crime teams and other HSBC Functions in relation to the fulfilment and management of the STR/SAR/AIF/AIFT reporting to the UAE FIU via. the GoAML system.</li><li>Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.</li><li>Contribute to team development, effectiveness and success by sharing knowledge and good practice, working collaboratively with others to create a productive, diverse and supportive working environment.</li><li>Take personal responsibility for understanding and agreeing performance expectations.</li><li>Complete mandataory and ongoing trainings required to develop levels of capability and competence needed to be effective in the role. E.g., changes to Policies and Procedures, Service Level Agreements, Regulatory Developments, etc.</li><li>Ensure that data is handled cautiously and in a secure manner, especially given the confidential and sensitive nature of the requests.</li><li>Ensure all relevant procedures are updated as necessary following changes in Policy, Systems and Controls.</li></ul></div><div> 
Knowledge, Skills &amp; Experience: 
<ul><li>A graduation degree is essential for obtaining a work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</li><li>Experience drafting and filing SARs, with a strong understanding of AML/financial crime escalation and reporting requirements.</li><li>Anti-Money Laundering (AML), Counter Terrorist Financing (CTF) and Sanctions experience, preferably gained within HSBC or one of its peers.</li><li>Proven analytical skills, together with the ability to support decisions.</li><li>Proven ability to clearly articulate business and regulatory implications of analysis and findings to Financial Compliance Colleagues.</li><li>Strong interpersonal skills with the ability to communicate effectively at all levels.</li><li>Ability to work under pressure and within tight timelines.</li><li>Strong verbal and written communication skills.</li><li>Proven team player with an open communication style.</li></ul></div> 
For further details and application information please visit our careers site, searching for reference number 46787. 
We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals. 
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. 
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 
Issued by The Hong Kong and Shanghai Banking Corporation Limited.</div>

AML Engagement, Manager (UAE Nationals Only) - Al Ain

United Arab Emirates University

Job Description
 
Follow the required procedures based on approved work plans and monitor their implementation throughout all stages. Tasks and Responsibilities: Identify appropriate procurement sources required by the university by applying best practices and ensuring the procurement of goods and services at the best prices and quality. Assist in communicating with government entities, universities, and other organizations to stay informed about the latest developments, best practices, procurement methods, pricing, market conditions, and their procurement experiences, and transfer relevant knowledge to the university. Prepare and update procurement document templates in accordance with procurement policies and procedures. Assist in classifying procurement plans into centralized (non-specialized) and decentralized (specialized) procurement linked to approved unit initiatives and activities, and circulate them to all organizational units within the university. Assist in providing all centralized (non-specialized) goods, materials, services, and works required by the university, as well as specialized procurements exceeding the financial authority delegated to organizational units. Assist in supervising decentralized specialized procurement activities carried out by the university's organizational units and provide support and guidance to procurement officers in those units. Assist in organizing training courses to familiarize all participants involved in procurement activities across the university with procurement policies and procedures. Assist in ensuring that more than one employee participates in each stage of the procurement process and that the same employees do not participate in multiple stages, ensuring segregation of duties and authorities to prevent individual control over procurement activities. Assist in ensuring that all procurement participants comply with the standard forms and templates used in the procurement system. Assist in preparing required reports, submitting final recommendations, proposing work improvements, and completing assigned activities. Assist in conducting market studies for different types of procurements as required and submit reports on the findings. Contribute to establishing strong, long-term relationships with suppliers. Contribute to attracting a larger number of suppliers to register in the university's official supplier registry. Contribute suggestions to improve and develop procurement procedures, supplier registration processes, and supplier evaluation methods. Assist in coordinating and communicating with the university's various departments and finance departments regarding procurement matters. Assist in communicating with suppliers to obtain information about products or services, including pricing, product availability, and delivery schedules. Receive suppliers and contribute to selecting suitable suppliers based on the relevant requirements and the university's registered supplier database. Contribute to obtaining the maximum possible number of quotations to promote fair competition. Evaluate approved suppliers and take the necessary actions to address poor performance. Maintain procurement transaction records and document all procurement procedures. Prepare administrative circulars and procedural guidelines and distribute them to employees. Prepare the annual cash allowance for airline tickets and issue travel tickets and cash allowances for conferences. Perform any other duties related to the nature of the job as assigned.
 Minimum Qualification
 
Bachelor Degree in administrative major related to procurement, Accountant, Finance.
 Preferred Qualification
 
 Accountability  Effective resource management  Focus on results  Focus on customer service  Communication and communication skills  Teamwork
 
Close Date Kindly apply
 before the closing date.
 
31/12/2026

Procurement Executive

Explore 10+ Customer service representative in Al  Ayn this August. Find roles across top companies and apply now to boost your career.