guest service agent

sales representative

customer service representative

Our Story:Alabbar Enterprises &amp; ANOTHER is a UAE-based retail group that represents established brands like Candylicious, Ethan Allen, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&amp;B concepts like Social House, Karak House, Angelina, Gia, Markette, Two Bistro, Caya, Parka, Krema, Carpo, Ganache Chocolatier, The Good Hood Kitchen, Klay by Karak and Kuku under its umbrella. An entity with lifestyle and retail endeavours and a passion for distinction - moments &ndash; growth. Guided by our values and positivity, we bring prevailing international &amp; homegrown brands, delivering the highest levels of retail excellence and experiences to our guests. The backbone of our vision is to pursue opportunities to grow and expand our presence locally and internationally while adhering to our core values and bringing synonymous moments and experiences to life.Job Purpose:You will be the first point of contact for our customers, setting the tone for their dining experience. You will be responsible for managing reservations, coordinating with the kitchen and wait staff, and ensuring customer satisfaction.Job Responsibilities:<ul><li>Manage reservations using our online system. Comfortable with using CRM system.</li><li>Coordinate with kitchen and wait staff to ensure smooth operation.</li><li>Handle customer inquiries and complaints professionally.</li><li>Ensure customer satisfaction by providing excellent customer service.</li><li>Answering phone calls according to company standard procedures.</li><li>Relaying information regarding allergies and other guest requests to the service staff.</li><li>Showing the guest to the table and introducing the concept.</li><li>Accommodating special seating requests whenever possible.</li><li>Being knowledgeable about all the menu items, ingredients and recommendations</li></ul>Job Requirements:<ul><li>Previous experience in a similar role or in the hospitality industry.</li><li>Excellent English communication and interpersonal skills.</li><li>Ability to handle stressful situations and remain calm under pressure.</li><li>Good organizational skills and attention to details.</li><li>Knowledge of restaurant reservation systems.</li></ul>What We Offer:<ul><li>A supportive and friendly team.</li><li>Career growth opportunities.</li><li>Competitive salary and benefits.</li></ul>What We&rsquo;re Looking For:<ul><li>Experience in F&amp;B or a passion for customer service.</li><li>A positive attitude and teamwork spirit.</li><li>Ability to work in a &quot;fast-paced environment&rdquo;.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Al-Ayn: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you willing to do training in Dubai for 2 to 3 months?</li></ul>Location:<ul><li>Al-Ayn (Preferred)</li></ul>

Hostess I Al Ain

Hinoki Restaurant

We're Hiring &ndash; Waiter/Cashier Wanted!We are looking for a dedicated and experienced Waiter/Cashier to join our team.Requirements:<ul><li>Maximum age: 35 years</li><li>Minimum 2 years of experience working in the UAE</li><li>Strong customer service skills and a positive attitude</li></ul>If you meet the criteria and are ready to be part of a dynamic hospitality team, we&rsquo;d love to hear from you!Job Types: Full-time, Permanent

Waiter/ Cashier

The Muse UAE Boutique Spa

Position: Receptionist (Ladies Only) Location: Al-Ain Branch Interview Location: Abu DhabiPackage Includes: &#9989; Visa &#9989; Insurance &#10060; Accommodation not provided Salary: Negotiable (based on pre-test performance)Key Responsibilities:<ul><li>Greet and assist visitors in a professional and friendly manner.</li><li>Manage incoming calls, emails, and inquiries, directing them to the appropriate departments.</li><li>Maintain front desk operations including scheduling appointments and keeping visitor logs.</li><li>Provide administrative support such as filing, data entry, and organizing office supplies.</li><li>Ensure a clean and welcoming reception area that reflects the company&rsquo;s professional image.</li></ul>Requirements:<ul><li>Female candidates only</li><li>Presentable and professional appearance</li><li>Good communication and interpersonal skills</li><li>Basic computer and office management knowledge</li><li>Must be willing to attend the interview in Abu Dhabi</li></ul>Send your CV to: +971 2 546 5995 (WhatsApp or call for inquiries)Job Type: Full-time

RECEPTIONIST (AL- AIN BRANCH)

Marriott International

<div>Additional Information 
Job Number25170513 
Job CategoryRooms &amp; Guest Services Operations 
LocationAloft Al Ain, Al Ain Square, Al Towayya, Al Ain, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Aloft, we aren&rsquo;t your typical hotel&mdash;but we aren&rsquo;t too cool for school either. We&rsquo;re here to be our guests&rsquo; launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they&rsquo;re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We&rsquo;re looking for confident self-expressers who aren&rsquo;t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Experience Expert (UAE National)

<div>Additional Information 
Job Number25170513 
Job CategoryRooms &amp; Guest Services Operations 
LocationAloft Al Ain, Al Ain Square, Al Towayya, Al Ain, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>
</div>&#1588;&#1585;&#1603;&#1577; &#1605;&#1575;&#1585;&#1610;&#1608;&#1578; &#1575;&#1604;&#1583;&#1608;&#1604;&#1610;&#1577; &#1607;&#1610; &#1588;&#1585;&#1603;&#1577; &#1578;&#1608;&#1601;&#1585; &#1601;&#1585;&#1589; &#1578;&#1608;&#1592;&#1610;&#1601; &#1605;&#1578;&#1603;&#1575;&#1601;&#1574;&#1577;. &#1606;&#1572;&#1605;&#1606; &#1576;&#1578;&#1608;&#1592;&#1610;&#1601; &#1602;&#1608;&#1609; &#1593;&#1575;&#1605;&#1604;&#1577; &#1605;&#1578;&#1606;&#1608;&#1593;&#1577; &#1575;&#1604;&#1582;&#1604;&#1601;&#1610;&#1575;&#1578; &#1608;&#1575;&#1604;&#1581;&#1601;&#1575;&#1592; &#1593;&#1604;&#1609; &#1579;&#1602;&#1575;&#1601;&#1577; &#1588;&#1575;&#1605;&#1604;&#1577; &#1578;&#1607;&#1578;&#1605; &#1576;&#1575;&#1604;&#1571;&#1588;&#1582;&#1575;&#1589; &#1601;&#1610; &#1575;&#1604;&#1605;&#1602;&#1575;&#1605; &#1575;&#1604;&#1571;&#1608;&#1604;. &#1606;&#1604;&#1578;&#1586;&#1605; &#1576;&#1593;&#1583;&#1605; &#1575;&#1604;&#1578;&#1605;&#1610;&#1610;&#1586; &#1593;&#1604;&#1609; &#1571;&#1610; &#1571;&#1587;&#1575;&#1587; &#1605;&#1581;&#1605;&#1610;&#1548; &#1605;&#1579;&#1604; &#1575;&#1604;&#1573;&#1593;&#1575;&#1602;&#1577; &#1608;&#1581;&#1575;&#1604;&#1577; &#1575;&#1604;&#1605;&#1581;&#1575;&#1585;&#1576;&#1610;&#1606; &#1575;&#1604;&#1602;&#1583;&#1605;&#1575;&#1569;&#1548; &#1571;&#1608; &#1571;&#1610; &#1571;&#1587;&#1575;&#1587; &#1570;&#1582;&#1585; &#1610;&#1594;&#1591;&#1610;&#1607; &#1575;&#1604;&#1602;&#1575;&#1606;&#1608;&#1606; &#1575;&#1604;&#1605;&#1593;&#1605;&#1608;&#1604;
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Guest Experience Expert

Nespresso

<div>POSITION SNAPSHOT
Role: Coffee Specialist &ndash; Boutiques, UAE
Location: Al Ain, UAE
Company: Nespresso UAE 
POSITION SUMMARY
Nespresso is hiring Coffee Specialist for our Boutique in Al Jimi Mall. In this role, you will serve as an Ambassador of the Nespresso brand, ensuring every customer enjoys a premium experience. By delivering personalized service and sharing your passion for coffee, you will contribute to the Boutique&rsquo;s success in customer satisfaction, loyalty, and business results. 
 A DAY IN THE LIFE &hellip;
Customer Experience - Brand Ambassador:<ul><li>
Acts as an enthusiastic ambassador for Nespresso.</li><li>
Welcomes the Boutique clientele and identify their needs.</li><li>
Achieves high customer satisfaction through personalized and professional communication.</li></ul><ul><li>
Initiates our customers to the art of coffee tasting and develop their curiosity about our full range of products.</li><li>
Always maintains a customer centric approach during the interaction with her/his clients.</li></ul>
Generates Sales and strongly Contributes to the Boutique's Business Performance:<ul><li>
Achieves results in compliance with the Nestl&eacute; Corporate Business Principles</li></ul><ul><li>
Carries out sales of Nespresso products presented in the Boutique (coffee, machines, and accessories).</li><li>
Leverages all received Nespresso training contents.</li></ul>
Coffee Expertise and Experience<ul><li>
Demonstrates eagerness to learn about Nespresso brand, values, products, and sustainability, and builds knowledge fast.</li></ul><ul><li>
Learns continuously and integrates available information given in trainings, knowledge management tool, team meetings, intranet, etc.</li><li>
Inspires clients with authenticity and helps them explore their options for the ideal coffee proposal.</li><li>
Translates her/his passion for the brand into each customer contact by using adapted vocabulary and gives the level of information needed according to the situation of the customer.</li></ul>
Operational Efficiencies<ul><li>
Assists with Boutique projects as needed.</li><li>
Is familiar with stock levels, stock room layout and return policies.</li><li>
Adheres to compliance and quality standards in keeping with the Standard Operating Procedures</li><li>
Overall, performs all tasks and decisions in line with our quality standards, procedures, and compliance rules,</li><li>
Ensures safe working conditions.</li></ul><ul><li>
Adheres to shift/work scheduling and planning.</li><li>
Participates in team meetings and contributes with new ideas and suggestions to further improve the operations.</li><li>
Helps manage/support peaks and lows in our daily/weekly operations.</li></ul> 
What will make you successful&hellip;<ul><li>
Demonstrate some experience in retail, direct customer sales and service, or hospitality.</li><li>
Must be a UAE National</li></ul></div>

Coffee Specialist- Al Ain (UAE National)

Omorfia Group LLC

Purpose of the Role:Support the Branch Manager in ensuring smooth front desk operations, maintaining excellent client service, and effectively managing branch administrative tasks and team coordination.Key Responsibilities:Front Desk OperationsOversee daily reception duties, ensuring clients are greeted warmly and technicians are informed of schedules. Maintain accurate records, cash handling, and adherence to SOPs. Ensure the reception area reflects brand standards and professionalism.Appointment &amp; System ManagementManage client bookings, reconfirmations, and follow-ups in the Phorest system. Ensure accurate client data, therapist scheduling, and leave management. Monitor branch checklists and maintain updated records and reports.Client Relations &amp; Service QualityDeliver a high standard of customer service by resolving client concerns promptly and professionally. Promote BBL services and retail products while maintaining a positive and welcoming branch environment.Team &amp; Branch SupportAssist the Branch Manager in daily operations, including reporting, stock control, scheduling, and cost management. Support team coordination, ensure compliance with policies, and supervise the branch in the manager&rsquo;s absence.Requirements:<ul><li>Minimum 2&ndash;3 years of experience in a supervisor role, preferably in beauty, spa, or hospitality industries</li><li>Strong leadership and communication skills</li><li>Females only. Proficiency in Arabic and English is mandatory</li><li>Excellent customer service and problem-solving abilities</li><li>Detail-oriented with strong multitasking and organizational skills</li><li>Professional appearance and positive attitude</li><li>Ability to handle cash and daily reports accurately</li></ul>Job Types: Full-time, PermanentPay: AED7,000.00 - AED9,000.00 per monthExperience:<ul><li>Sales: 1 year (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

Duty Manager / Supervisor - Arabic Speaker

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