service advisor

Al-Futtaim

<div>Job Requisition ID: 176261
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview of the Role

Are you ready to be the face of Toyota in Al Ain? We&rsquo;re looking for passionate and customer-focused Service Advisor to join our team. In this role, you&rsquo;ll represent our brand and deliver a seamless aftersales journey to our customers, ensuring satisfaction, loyalty, and revenue growth. 


What You Will Do
<ul>
<li>Build Relationships: Create strong, long-lasting connections with customers to enhance retention and loyalty.</li>
<li>Achieve Targets: Drive monthly revenue through strategic upselling and smart discount management.</li>
<li>Consult &amp; Deliver: Address customer needs with expert advice, ensuring vehicles are serviced right the first time.</li>
<li>Keep Customers Informed: Provide timely updates on vehicle progress, maintaining our on-time delivery promise.</li>
<li>Resolve Concerns: Handle customer complaints efficiently, ensuring satisfaction and enhancing service scores.</li>
<li>Adhere to Standards: Follow all company policies and procedures to deliver a consistent, premium customer experience.</li></ul> 


Required Skills to Be Successful
<ul>
<li>Experience: Minimum of 3&ndash;5 years as a Service Advisor in an automotive dealership.</li>
<li>Technical Knowledge: A solid understanding of automotive products, processes, and technical details.</li>
<li>Customer Service: A passion for going the extra mile to delight customers.</li>
<li>Language Skills: Strong English communication skills; Arabic is a plus!</li></ul> 


About the Team

You&rsquo;ll work closely with our Reception Manager, Aftersales Managers, and Workshop Teams. Together, you&rsquo;ll achieve monthly sales targets, deliver exceptional customer service, and ensure outstanding scores in Toyota Motor Corporation (TMC) evaluations. 


What Equips You for the Role
<ul>
<li>Diploma or Bachelor&rsquo;s degree in Automobile/Mechanical Engineering.</li>
<li>Proficiency in MS Office (SAP knowledge preferred).</li>
<li>Excellent communication and customer-handling skills.</li>
<li>A strong team player with the flexibility to work extended hours to meet targets and customer commitments.</li></ul> 


About Al-Futtaim Automotive 
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. 
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. 
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment. 
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</div>

Service Advisor

Bin Horaiz Holding Group

Job Title: Waitress. Experience Required: 1 to 3 years. Location: Al-Ain.Eligibility: Previous experience in restaurants, caf&eacute;s, or hospitality services. Open to all nationalities (Female).Job Summary:Responsible for providing excellent customer service by welcoming guests, taking orders efficiently, and ensuring a pleasant dining experience. The role focuses on maintaining service quality standards, supporting daily operations, and contributing to customer satisfaction within a professional and friendly environment.Key Responsibilities:&middot; Welcome customers warmly and escort them to seating areas when required.&middot; Present menus, explain items, and take customer orders accurately.&middot; Serve food and beverages professionally according to service standards.&middot; Ensure customer satisfaction by responding promptly to requests and inquiries.&middot; Coordinate with kitchen and cashier teams to ensure smooth service operations.&middot; Follow hygiene and food safety standards at all times.&middot; Handle customer feedback professionally.Requirements&middot; Previous experience as a Waitress or in hospitality service is preferred.&middot; Good communication and customer service skills.&middot; Presentable appearance and professional attitude.&middot; Ability to work flexible shifts, including weekends and holidays.&middot; Ability to work in a fast-paced environment.&middot; Basic knowledge of food safety and hygiene standards is an advantage.To Apply: Please send your updated CV to: hr@binhoraiz.ae Include &ldquo;Waitress &ndash; Al Ain&rdquo; in the subject line.Job Type: Full-time

Waitress

Ritual Cafe

Job Summary:We are seeking a professional, service-oriented, and dynamic Captain (Head Waiter/Waitress) to lead our Food &amp; Beverage service team. The Captain will be responsible for ensuring exceptional guest experiences, supervising service staff, and maintaining high standards of hospitality, presentation, and operational efficiency.Key Responsibilities:<ul><li>Greet customers politely and guide them to their tables</li><li>Present menus and explain menu items, specials, and promotions</li><li>Take accurate food and beverage orders and communicate them to the kitchen/bar</li><li>Serve food and drinks promptly and correctly</li><li>Ensure tables are clean, set, and well-presented at all times</li><li>Check on guests during their meal to ensure satisfaction</li><li>Handle customer complaints professionally and report issues to the supervisor</li><li>Process bills and payments accurately</li><li>Follow hygiene, safety, and service standards</li><li>Assist with opening and closing duties</li><li>Work as part of a team to ensure smooth service operations</li><li>Assist in training and mentoring junior staff</li></ul>Requirements &amp; Skills:<ul><li>Previous experience as a Captain (Head Waiter/Waitress) is preferred</li><li>Good communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li><li>Strong customer service attitude</li><li>Basic knowledge of food &amp; beverage service</li><li>Willingness to work shifts, weekends, and holidays</li><li>Good grooming and professional appearance</li></ul>Job Type: Full-timePay: From AED2,500.00 per month

Captain (Head Waiter/Waitress)

Breakfast by Alya

Restaurant ManagerLocation: Al Ain, UAE Company: Fay Cafe Employment Type: Full-TimeScope of Work: Oversee the overall restaurant operations to ensure exceptional guest experience, operational efficiency, team leadership, and achievement of financial targets.Key Responsibilities:<ul><li>Lead and manage the daily front-of-house and service operations.</li><li>Supervise, train, and motivate the service team to maintain high performance standards.</li><li>Ensure exceptional customer service and handle guest feedback or complaints professionally.</li><li>Monitor sales performance, control operational costs, and maximize profitability.</li><li>Oversee staff scheduling, attendance, and productivity levels.</li><li>Ensure compliance with company policies, hygiene standards, and local municipality regulations.</li><li>Coordinate with the kitchen team to ensure smooth service flow and product quality.</li><li>Manage inventory levels, supplier coordination, and cost control for restaurant operations.</li><li>Analyze financial reports and implement strategies to achieve business targets.</li><li>Support marketing initiatives and seasonal promotions in coordination with management.</li></ul>General Duties:<ul><li>Maintain professional appearance and grooming standards.</li><li>Foster a positive work culture and collaborative team environment.</li><li>Ensure smooth shift handovers and operational continuity.</li><li>Perform additional duties as requested by management.</li></ul>Communication:Maintain clear, professional communication with management, staff, and guests to ensure seamless restaurant operations and high customer satisfaction.Personal Development:Engage in continuous learning and leadership development to enhance operational and managerial capabilities.Occasional Responsibilities:Support special events, promotional activities, and internal or municipality audits when required.Qualifications &amp; Experience:<ul><li>Diploma in Hospitality or related field.</li><li>Minimum 6 years of F&amp;B service experience in a supervisory or leadership role.</li><li>Strong leadership, organizational, and problem-solving skills.</li><li>Proven ability to manage teams and drive financial performance.</li><li>Excellent communication and customer service skills.</li></ul>Job Type: Full-timeEducation:<ul><li>Primary (Preferred)</li></ul>Experience:<ul><li>F&amp;B service experience in a supervisory or leadership role: 6 years (Preferred)</li></ul>

Restaurant Manager

Comolounge

Position Overview:The Junior Barista at COMO Lounge is responsible for preparing high-quality coffee and beverages while ensuring customer satisfaction. This role involves learning the craft of coffee preparation particularly with calibration, assisting with Senior Barista, and maintaining a clean, organized workspace.Key Responsibilities:Beverage Preparation:<ul><li>Assist in preparing a variety of coffee and non-coffee beverages following company recipes and standards.</li><li>Ensure consistency in taste, quality, and presentation of all drinks served.</li></ul>Customer Service:<ul><li>Engage with customers in a friendly and professional manner, taking orders accurately and responding to any questions about the menu.</li><li>Maintain a high level of customer service by providing quick and efficient service during busy periods.</li></ul>Stock and Inventory:<ul><li>Assist in managing stock levels of coffee beans, milk, and other ingredients to ensure seamless service.</li><li>Inform the Senior Barista or Supervisor when stock levels are low and assist in the restocking process.</li></ul>Cleanliness and Maintenance:<ul><li>Ensure the coffee station and equipment are clean and well-maintained at all times.</li><li>Follow hygiene and safety standards, including cleaning and sanitizing work areas regularly.</li><li>Assist in maintaining cleanliness in the seating area when needed.</li></ul>Learning and Development:<ul><li>Actively participate in training sessions to improve coffee-making skills, product knowledge, and customer service techniques.</li><li>Stay updated on new coffee brewing techniques and products offered by COMO Lounge.</li></ul>Collaboration:<ul><li>Work closely with the Senior Barista, Supervisor, and other team members to ensure smooth service flow.</li><li>Be a team player and help out during peak hours or when requested by supervisors.</li></ul>Qualifications:Experience: Previous experience as a barista is an advantage but not required. Enthusiasm for coffee and customer service is essential.Skills:<ul><li>Basic understanding of coffee preparation is preferred, but training will be provided.</li><li>Good communication and interpersonal skills.</li><li>Ability to work in a fast-paced environment and handle pressure during busy times.</li></ul>Teamwork: Willingness to collaborate with other team members and assist in various tasks as needed.Attention to Detail: Ensuring that drinks are prepared and served to a high standard of quality.Physical Requirements:<ul><li>Ability to stand for extended periods and work in a fast-paced environment.</li><li>Must be able to lift light to moderate weights when restocking supplies upstairs to downstairs.</li></ul>Job Type: Full-timePay: AED2,100.00 - AED2,400.00 per monthAbility to commute/relocate:<ul><li>Al-Ayn: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>When you can possibly join us?</li></ul>Experience:<ul><li>BARISTA: 1 year (Required)</li></ul>Application Deadline: 05/03/2026

Junior Barista

Job Title: Cashier &amp; Sales. Experience Required: 2 to 4 years. Location: Al-Ain.Eligibility: Experience in cashier operations, sales, and Odoo system and Open to Arab nationalities only.Job Summary:Responsible for managing cashier operations efficiently while supporting sales activities and delivering excellent customer service. The role includes handling payment transactions accurately using the Odoo system, assisting customers, promoting products, and contributing to achieving daily sales targets.Key Responsibilities:<ul><li>Handle cash, card, and electronic payment transactions accurately using the Odoo system.</li><li>Issue invoices, receipts, and process returns or exchanges according to company policies.</li><li>Provide professional customer service and assist customers about all the services available within the project.</li><li>Support sales activities by promoting products and offers to increase revenue.</li><li>Ensure accuracy in daily cash reconciliation and closing reports.</li><li>Record daily sales transactions and prepare required financial and sales reports.</li><li>Handle customer complaints professionally.</li><li>Maintain cleanliness and professional appearance of cashier area.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or Diploma in Business Administration, Accounting, or related field.</li><li>Minimum 2&ndash;4 years of experience in cashier and sales roles.</li><li>Practical experience using Odoo system is Must.</li><li>Strong numerical accuracy and attention to detail.</li><li>Good communication and customer service skills.</li><li>Ability to achieve sales targets.</li><li>Basic knowledge of Microsoft Office applications.</li></ul>To Apply: Please send your updated CV to: hr@binhoraiz.ae Include &ldquo;Cashier &amp; Sales &ndash; Al Ain&rdquo; in the subject line.Job Type: Full-time

Cashier & Sales

BEYOND BUSINESS COMMERCIAL ENTERPRISES INVESTMENT, INSTITUTION AND MANAGEMENT L.L.C

Role Responsibilities:o Deliver impeccable hospitality to our guests and teammateso Dialing in espresso, latte art, various methods of brewingo Managing inventoryo Maintain work area, and daily maintenance of coffee/espresso equipmento Mentoring team members to ensure consistency and quality of coffee preparation, professionalism, patron service, hygiene &amp; cleanlinesso Implement shift protocols and train all baristas to ensure efficient, friendly service and high-quality coffeeo Cultivate positive, proactive relationships with all coworkerso Regularly taste coffee drinks made by you and other baristas, to maintain standards and develop a palateo Offer constructive feedback to team members to ensure consistency and quality of coffee preparation, professionalism, patron service hygiene &amp; cleanlinesso Support your team in keeping the cafe running smoothly and beautifullyo Help design signature, and specialty coffee/drink preparationsQualities:o Dedicated to hospitality- To your team and your guests- you model empathyo Consistently demonstrate the highest standards of coffee preparationo A strong coffee advocate with a desire to share your passion with patrons and staffo Efficient, systemic, yet obsessed with the detailso Reliable and consistent with excellent communications skillso A problem solver with leadership skillso Eager to learn and improveExperience:o 3+ year/s working in a high-end third-wave coffee environment.o Highly skilled in all aspects of coffee preparation: brewing, espresso, latte art, specialty drinks, etc.Pay &amp; Benefits:o Great pay based on experience and skills.Job Types: Full-time, Permanent, Contract Contract length: 24 monthsPay: From AED2,800.00 per month

Senior Barista

Explore 30+ Service advisor in Al Ayn this March. Find roles across top companies and apply now to boost your career.