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sales consultant

customer account specialist Jobs in Cairo 12 Months Contract Jobs In Cairo 12 Months Contract Jobs In Cairo Egypt

customer account specialist

sales representative Jobs in Cairo 12 Months Contract Jobs In Cairo 12 Months Contract Jobs In Cairo Egypt

sales representative

customer experience specialist Jobs in Cairo 12 Months Contract Jobs In Cairo 12 Months Contract Jobs In Cairo Egypt

customer experience specialist

customer service consultant Jobs in Cairo 12 Months Contract Jobs In Cairo 12 Months Contract Jobs In Cairo Egypt

customer service consultant

customer service representative

Concentrix

<div>
 
 We are seeking a friendly, detail-oriented, and solution-driven Customer Service Representative to join our team. In this role, you will be the first point of contact for customers, helping to resolve inquiries, provide product or service information, and ensure a positive customer experience.
 
 
 
 
 
 Key Responsibilities
 
 <ul>
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 Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner
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 Provide accurate information about products, services, and policies
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 Resolve customer complaints and issues with empathy and efficiency
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 Document customer interactions and feedback in the CRM system
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 Collaborate with internal teams to escalate and resolve complex issues
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 Maintain a high level of product knowledge to assist customers effectively
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 Meet performance targets related to response time, customer satisfaction, and resolution rates
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 </ul>
 
 
 
 
 Qualifications
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent
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 Excellent communication and interpersonal skills
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 Strong problem-solving abilities and attention to detail
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 Ability to multitask and work in a fast-paced environment
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 A positive attitude and a genuine desire to help others
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 </ul>
 
 
 
 
 What We Offer
 
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 Competitive salary and benefits package
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 Opportunities for growth and career development
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 Supportive and inclusive team culture
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 Training and onboarding to set you up for success
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 </ul>
 
 
</div>

Customer Service Representative

2S HomeWear

<div>
 Roles &amp; Responsibilities
 
 
 <ul>
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 Answer customers calls and following up on solving their problems and complaints in accordance with the work procedures followed.
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 Respond to all customers comments on social networking pages along with responding to emails and live chat inquiries in a timely and efficient manner.
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 Resolve customers issues in a professional and helpful manner.
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 Provide support for orders and answer questions about products and services.
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 Escalate issues to the appropriate department as needed.
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 Maintain a positive and professional attitude at all times.
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 Initiate outbound calls when needed depending on customer issue processing and confirming orders through mail/chat or calls.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
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 1-2 years of experience in customer service, preferably in an e-commerce setting
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 Excellent / Fluent English speaker
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 Excellent written and verbal communication skills
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 Ability to work independently and as part of a team
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 Strong problem-solving skills
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 Ability to work in a fast-paced and deadline-driven environment
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 Proficiency in Microsoft Office Suit
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 </ul>
</div>

<div>
 
 FOR GRADS WITH B2/C1 English and French level
 
 
 
 
 
 Join our team at Concentrix Alexandria immediately
 
 
 Location: Alexandria,smouha Matajer Mall
 
 
 -Paid Training
 
 
 -Salary up to 20K Gross for English
 
 
 30K Gross for French
 
 
 -Social and medical insurance
 
 
 FULLY COVERED
 
 
 -Transportation 24/7
 
 
 -Discounts
 
 
 -Bonuses
 
 
 
 
 
 Apply Now and join us immediately
 
 
 
 
 
 https://forms.office.com/r/Tq6KsEzQw6
 
 
 
 
 
 -Telecommunication Account
 
 
 -Radio Account
 
 
 -Food delivery Account
 
 
 -shopping Account
 
</div>

IntouchCX

<div>
 
 🚨 We&rsquo;re Hiring at IntouchCX! 🚨
 
 
 
 
 
 Are you fluent in German/English or French/English? 🌍
 
 
 Do you want to join one of the leading international customer experience companies?
 
 
 
 
 
 ✨ What We Offer:
 
 
 
 
 
 💰 Salary Packages:
 
 
 🇩🇪 German &amp; English Account: 47K Gross (including KPIs)
 
 
 🇫🇷 French &amp; English Account: 37K Gross (including KPIs)
 
 
 🕒 Shifts: Rotational (24/7) &mdash; 5 working days, 2 days off
 
 
 💬 Channels: Calls, Chat &amp; Email
 
 
 🚌 Transportation: Provided (door-to-door for girls after 9 PM)
 
 
 🏢 Location: Maadi Technology Park
 
 
 📚 Fully Paid Training
 
 
 🌐 Multicultural Environment &amp; Clear Career Growth Path
 
 
 
 
 
 🎯 Requirements:
 
 
 
 
 
 Minimum 6 months of (GDS experience)
 
 
 B2 or above language proficiency
 
 
 Graduates &amp; Foreigners (with a valid work permit) are welcome to apply
 
 
 
 
 
 💻 Interview Mode: Virtual
 
 
 📅 Start Date: Coming Soon &ndash; Apply Now!
 
 
 
 
 
 📲 Interested?
 
 
 Send a voice note introducing yourself on WhatsApp: 01095558673
 
 
 
 
 
 👉 Don&rsquo;t miss your chance to grow your career with IntouchCX &mdash;
 
 
 Tag or share this post with a friend who might be interested!
 
</div>

Customer Service Representative (GDS Experience )

TikTok

<div>
 
 Responsibilities
 
 
 About the Team
 
 The Livestream Team is committed to creating real-time interactive scenes, As a new form of content, Livestream creates value for all parties in the ecology. Livestream provides users with a unique consumption experience and further generalizes content. It is also a new way of employment to provide more direct fan interaction and deepen relationships with authors; It provides an objective revenue to the platform and promotes content exclusivity. It also serves as a "new infrastructure" for expanding ecological boundaries.
 
 
 As part of the LIVE Platform Trust and Experience team, the Service Excellence team provides world-class service and experience for customers and creators.
 
 
 Roles &amp; Responsibilities
 
 - Act as the primary point of contact for Arabic-speaking customers, ensuring smooth communication and excellent service delivery.
 
 - Handle escalations from Arabic-speaking customers across CRM, email, phone, and chat channels, ensuring professionalism and empathy.
 
 - Translate, explain, and clarify complex processes or policies to Arabic-speaking customers to ensure full understanding.
 
 - Document Q&amp;A and solutions in both Arabic and English in the knowledge management tool for global team use.
 
 - Identify and resolve the root causes of escalated issues, with special focus on trends among Arabic-speaking customers.
 
 - Escalate high-risk or urgent cases involving Arabic-speaking customers to the appropriate authority promptly.
 
 - Partner with product, operations, and support teams to address recurring Arabic-language customer concerns and improve service processes.
 
 - Provide linguistic and cultural insights to help the team better serve Arabic-speaking markets.
 
 - Reduce repeat escalations by identifying ongoing issues and proposing process improvements for Arabic-speaking regions.
 
 - Deliver timely, accurate, and culturally sensitive responses to both internal and external escalations.
 
 - Adhere to service guidelines while ensuring accessibility and inclusivity for Arabic-speaking users.
 
 - Support business initiatives and ad-hoc projects, particularly those related to Arabic-language support and regional engagement.
 
 
 
 Qualifications
 
 
 Minimum Qualifications:
 
 - BA/BS degree or equivalent practical experience.
 
 - Proficiency in Arabic is essential, as you will be required to communicate with external customers in Arabic
 
 - Requires a minimum of 2 years' experience in a customer service environment.
 
 
 Preferred Qualifications:
 
 - Experienced working for live-streaming / user-generated content platforms is a plus.
 
 - Works comfortably with Microsoft Word and Excel.
 
 
 
 About TikTok
 
 
 TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.&ZeroWidthSpace;
 
 
 
 
 Why Join Us
 
 
 Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect &ndash; and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.&ZeroWidthSpace;
 
 We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.&ZeroWidthSpace;
 
 &ZeroWidthSpace;
 
 Diversity &amp; Inclusion&ZeroWidthSpace;
 
 TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.&ZeroWidthSpace;
</div>

TikTok LIVE - Global Customer Service Representative, Arabic Speaking

Cloud DMC Egypt

<div>
 
 Company Description
 
 
 
 Cloud DMC is an innovative and passionate Destination Management Company (DMC) based in Egypt, committed to delivering exceptional travel experiences tailored to the unique identity of international brands. We collaborate closely with our partners to design journeys that reflect their brand's spirit and values. Specializing in crafting personalized, high-quality travel solutions, our focus is on white-labeling travel experiences and curating bespoke itineraries. Our commitment to seamless service and adherence to safety standards ensures memorable experiences that exceed expectations. Our team of seasoned travel experts leverages deep knowledge of Egypt's diverse destinations to deliver top-tier service and flawless execution.
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site position located in Cairo, Egypt. The Airport Representative will be responsible for greeting and assisting travelers upon their arrival, handling inquiries, coordinating transportation, and ensuring smooth transitions between airport and accommodation. The role also includes managing arrival and departure logistics, providing information about local services and attractions, and maintaining high levels of customer service. The Airport Representative will work closely with internal teams and external partners to ensure seamless travel experiences for our clients.
 
 
 
 Qualifications
 
 
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 Customer Service and Communication: Strong customer service orientation, excellent interpersonal, and communication skills.
 </li>
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 Coordination and Logistics: Experience in transportation coordination, handling inquiries, and managing arrival/departure logistics.
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 Knowledge and Adaptability: Familiarity with local services, attractions, and ability to provide relevant information to clients.
 </li>
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 Professionalism and Multitasking: Strong organizational skills, ability to multitask, and maintain high levels of professionalism under pressure.
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 Additional Skills: Fluency in English and Arabic, familiarity with airport protocols, and prior experience in the travel and tourism industry is a plus.
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 </ul>
</div>

Airport Representative

Shawer.Finance

<div>
 
 
 Company Description
 
 
 
 
 
 Shawer.Finance is a financial services company dedicated to providing fast, flexible, and reliable loan solutions to individuals and businesses. Our mission is to empower clients to achieve their financial goals through transparent processes, customized financing plans, and exceptional customer support. Whether it&rsquo;s personal, home, or business financing, we make access to capital simple and stress-free.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 This is a full-time on-site role for an Inside Sales Representative located in Cairo. The Inside Sales Representative will be responsible for generating leads, managing customer accounts, and ensuring customer satisfaction. Day-to-day tasks include contacting potential clients, providing excellent customer service, and actively managing relationships with existing clients to achieve sales targets.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Strong skills in Inside Sales, Lead Generation, and Account Management
 </li>
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 Excellent Customer Service and Customer Satisfaction skills
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 Exceptional communication and interpersonal skills
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 Proven ability to achieve sales targets and handle client accounts
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 Ability to work effectively in a fast-paced environment
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 Bachelor&rsquo;s degree in Business, Finance, or related field is a plus
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 Experience in the financial services industry is a plus
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 </ul>
</div>

Inside Sales Representative

Explore 756+ Customer service representative in Cairo 12 Months Contract Jobs In Cairo 12 Months Contract Jobs In Cairo Egypt this November. Find roles across top companies and apply now to boost your career.

756 customer service representative jobs IN Cairo 12 Months Contract Jobs In Cairo 12 Months Contract Jobs In Cairo Egypt

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative (GDS Experience )

TikTok LIVE - Global Customer Service Representative, Arabic Speaking

Airport Representative

Inside Sales Representative