benefits representative

customer service rep(06680) - 4230 ella blvd. Jobs in Houston

customer service rep(06680) - 4230 ella blvd.

customer service rep(06809) - 9800 homestead road Jobs in Houston

customer service rep(06809) - 9800 homestead road

inside sales & service representative Jobs in Houston

inside sales & service representative

inside sales administrator Jobs in Houston

inside sales administrator

customer service representative

Hajoca Corporation

Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.
 
Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what’s special about each local marketplace.
 
Sandale Utility Products is one of those trade names and is looking for an Inside Sales & Service Representative at their Houston, TX location.
 
Pay for Inside Sales & Service Representative is between $25 and $35 per hour at this location.
 
Do you take pride in providing an excellent customer experience? Are you outgoing, knowledgeable, and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we’d like you to join our team as an Inside Sales & Service Representative.
 
About the Role: 
You will: 
<ul>
<li>Meet or exceed the sales targets established by your Manager.</li>
<li>Work with the Profit Center Manager to establish revenue and margin targets.</li>
<li>Accurately process Sales Orders and Bids generated through telephone sales transactions.</li>
<li>Assist customers who pick up their order at our Profit Center.</li>
<li>Find innovative ways to grow sales with existing customers and become their trusted advisor.</li>
<li>Generate sales leads that develop into new customers.</li>
<li>Identify opportunities for value-added services and articulate our solutions.</li>
<li>Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, and follow up to ensure resolution and customer satisfaction.</li>
<li>Support Counter and Outside Sales activities and all Profit Center activities as part of our Profit Center team.</li>
<li>Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk.</li>
<li>Successfully complete required safety and compliance training programs as assigned.</li>
<li>Perform other reasonably related duties as assigned by immediate supervisor and other management as required.</li>
</ul>
About You: 
<ul>
<li>1 year of experience in customer service or inside sales; contractor sales preferred.</li>
<li>Knowledge of products sold in the Profit Center preferred.</li>
<li>Valid driver's license</li>
<li>Inside sales experience in water works or pipe valve and fitting distribution is a plus.</li>
</ul>
Our ideal candidate will also: 
<ul>
<li>Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data.</li>
<li>Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills.</li>
<li>Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross sell.</li>
<li>Build influential relationships and trust with customers and vendors through open and interactive communication.</li>
<li>Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale.</li>
<li>Be able to build positive working relationships and inspire teamwork with co-workers.</li>
<li>Be able to learn and operate the computer related systems used to process orders.</li>
<li>Be able to learn to operate warehouse material-handling equipment.</li>
<li>Read, write, speak, and understand English.</li>
<li>Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.</li>
</ul>
The benefits of working with us: 
Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:
 
Full-time benefits (for team members working 30 or more hours per week):
 
<ul>
<li>Medical, dental, vision, and prescription coverage</li>
<li>Accident and Hospital Indemnity coverage</li>
<li>Life insurance and Long Term Disability</li>
<li>Pre-tax accounts for healthcare and dependent care</li>
<li>Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)</li>
<li>Paid pregnancy and parental leave</li>
<li>Paid day of community service</li>
</ul>
Full-time and part-time benefits: 
<ul>
<li>401(k)</li>
<li>Retirement cash account with company contributions</li>
<li>Targeted training programs focused on your personal and professional growth</li>
<li>Company wellness program</li>
<li>Employee discounts</li>
<li>College tuition benefits</li>
<li>Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.</li>
</ul>
EEOC Statement
 Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled).
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.
 
Background Screening Statement
 We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws.

Inside Sales & Service Representative

Domino's

<div>Job Description 
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. 
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS 
You must be 16 years of age or older for in store work. 
You must be 18 years of age or older for Delivery work. 
General job duties for all store team members 
<ul><li>
Operate all equipment</li><li>
Stock ingredients from delivery area to storage, work area, walk-in cooler</li><li>
Prepare product</li><li>
Receive and process telephone orders</li><li>
Take inventory and complete associated paperwork</li><li>
Clean equipment and facility approximately daily</li></ul>
Training 
Orientation and training provided on the job. 
Communication Skills
Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Function/Skills 
<ul><li>
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)</li><li>
Must be able to make correct monetary change</li><li>
Verbal, writing, and telephone skills to take and process orders</li><li>
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed</li><li>
Ability to enter orders using a computer keyboard or touch screen</li></ul>
WORK CONDITIONS
Exposure to: 
<ul><li>
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.</li><li>
Sudden changes in temperature in work area and while outside.</li><li>
Fumes from food odors.</li><li>
Exposure to cornmeal dust.</li><li>
Cramped quarters including walk-in cooler.</li><li>
Hot surfaces/tools from oven up to 500 degrees or higher.</li><li>
Sharp edges and moving mechanical parts.</li></ul>
SENSING 
<ul><li>
Talking and hearing on telephone</li><li>
Near and mid-range vision for most in-store tasks</li><li>
Depth perception</li><li>
Ability to differentiate between hot and cold surfaces</li></ul>
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. 
Additional Information 
PHYSICAL REQUIREMENTSincluding, but not limited to the following: 
Standing: Most tasks are performed from a standing position. 
Walking: Surfaces include ceramic tile &quot;bricks&quot; with linoleum in some food process areas. Height of work surfaces is between 36&quot; and 48&quot;. 
Walking
For short distances for short durations 
Sitting
Paperwork is normally completed in an office at a desk or table 
Lifting 
<ul><li>
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.</li><li>
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.</li><li>
Cases are usually lifted from floor and stacked onto shelves up to 72&quot; high.</li></ul>
Carrying 
<ul><li>
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.</li><li>
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.</li><li>
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.</li></ul> 
Pushing 
<ul><li>
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24&quot;- 30&quot; and requires a force of up to 7.5 pounds to push.</li><li>
Trays may also be pulled.</li></ul>
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
STOOPING/BENDING 
<ul><li>
Forward bending at the waist is necessary at the pizza assembly station.</li><li>
Toe room is present, but workers are unable to flex their knees while standing at this station.</li><li>
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.</li><li>
Forward bending is also present at the front counter and when stocking ingredients.</li></ul>
CROUCHING/SQUATTING
Performed occasionally to stock shelves and to clean low areas. 
REACHING 
<ul><li>
Reaching is performed continuously; up, down and forward.</li><li>
Workers reach above 72&quot; occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.</li><li>
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.</li><li>
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.</li></ul>
HAND TASKS 
<ul><li>
Eye-hand coordination is essential. Use of hands is continuous during the day.</li><li>
Frequently activities require use of one or both hands.</li><li>
Shaping pizza dough requires frequent and forceful use of forearms and wrists.</li><li>
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.</li><li>
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.</li><li>
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.</li></ul>
MACHINES, TOOLS, EQUIPMENT, WORK AIDS
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel</div>

Customer Service Rep(06809) - 9800 Homestead Road

<div>Job Description 
 
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older for in store work.
You must be 18 years of age or older for Delivery work. 
General job duties for all store team members<ul><li>
Operate all equipment</li><li>
Stock ingredients from delivery area to storage, work area, walk-in cooler</li><li>
Prepare product</li><li>
Receive and process telephone orders</li><li>
Take inventory and complete associated paperwork</li><li>
Clean equipment and facility approximately daily</li></ul>
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Function/Skills<ul><li>
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)</li><li>
Must be able to make correct monetary change 
</li><li>
Verbal, writing, and telephone skills to take and process orders</li><li>
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed</li><li>
Ability to enter orders using a computer keyboard or touch screen</li></ul>
WORK CONDITIONS
Exposure to:<ul><li>
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.</li><li>
Sudden changes in temperature in work area and while outside.
</li><li>Fumes from food odors.
</li><li>Exposure to cornmeal dust.</li><li>
Cramped quarters including walk-in cooler.</li><li>
Hot surfaces/tools from oven up to 500 degrees or higher.</li><li>
Sharp edges and moving mechanical parts.</li></ul>
SENSING<ul><li>
Talking and hearing on telephone</li><li>
Near and mid-range vision for most in-store tasks</li><li>
Depth perception</li><li>
Ability to differentiate between hot and cold surfaces</li></ul>
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. 
Additional Information 
 
PHYSICAL REQUIREMENTSincluding, but not limited to the following: 
Standing: Most tasks are performed from a standing position. 
Walking: Surfaces include ceramic tile &quot;bricks&quot; with linoleum in some food process areas. Height of work surfaces is between 36&quot; and 48&quot;.
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting<ul><li>
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.</li><li>
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.</li><li>
Cases are usually lifted from floor and stacked onto shelves up to 72&quot; high.</li></ul>
Carrying<ul><li>
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.</li><li>
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.</li><li>
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.</li></ul> 
Pushing<ul><li>
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24&quot;- 30&quot; and requires a force of up to 7.5 pounds to push.</li><li>
Trays may also be pulled.</li></ul>
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
STOOPING/BENDING<ul><li>
Forward bending at the waist is necessary at the pizza assembly station.</li><li>
Toe room is present, but workers are unable to flex their knees while standing at this station.</li><li>
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.</li><li>
Forward bending is also present at the front counter and when stocking ingredients.</li></ul>
CROUCHING/SQUATTING
Performed occasionally to stock shelves and to clean low areas.
REACHING<ul><li>
Reaching is performed continuously; up, down and forward.</li><li>
Workers reach above 72&quot; occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.</li><li>
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.</li><li>
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.</li></ul>
HAND TASKS<ul><li>
Eye-hand coordination is essential. Use of hands is continuous during the day.</li><li>
Frequently activities require use of one or both hands.</li><li>
Shaping pizza dough requires frequent and forceful use of forearms and wrists.</li><li>
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.</li><li>
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.</li><li>
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.</li></ul>
MACHINES, TOOLS, EQUIPMENT, WORK AIDS
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel</div>

Customer Service Rep(06680) - 4230 Ella Blvd.

Off Duty Services

<div>Job Description
Company: Protos Security
Title: Dispatch Intake Agent
Location: Houston, TX On-Site 
Join Protos Security &mdash; Where Service Excellence Begins 
At Protos Security, we go beyond protection &mdash; we build trust with every interaction. As an Intake Agent, you&rsquo;ll be the first point of contact for our clients, officers, and service partners, playing a vital role in delivering the exceptional service that defines our brand. In a fast-paced, results-driven environment, your work will help drive internal growth and lasting client relationships.
Your Role 
In this position, you&rsquo;ll report directly to the Manager and serve as the frontline for both internal and external customers. You&rsquo;ll collect key data, initiate service requests, and review submissions to ensure completeness and accuracy. By setting the tone for our client experience, you&rsquo;ll help ensure that every interaction exceeds expectations &mdash; all while contributing to a positive, high-performance team environment. 
Key Responsibilities<ul><li>
Address incoming email and phone requests and inquiries</li><li>
Collect required and optional data, with an emphasis on accuracy and completeness of information</li><li>
Provide excellent customer service to internal and external customers</li><li>
Resolve applicable officer, customer, service partner and internal inquires per defined processes and guidelines while overcoming certain obstacles within the conversation</li><li>
Assist with setting proper expectations with internal and external customers about their request(s) or issue(s) that need to be resolved</li><li>
Be comfortable over the phone talking with customers while multi-tasking within our systems to collect accurate data and information</li><li>
Use multiple systems and online tools to complete tasks</li><li>
Work with Vendors and Partners to address Officer issues</li><li>
Additional duties as directed by management.</li></ul> 
 What You Bring<ul><li>
Excellent written and verbal communication skills.</li><li>
Advanced knowledge of basic office applications and ability to learn new proprietary software.</li><li>
Strong problem-solving and analytical skills.</li><li>
Excellent prioritization and time management skills, strong collaborative and leadership skills.</li><li>
Process driven, detailed oriented and highly organized.</li><li>
Strong organizational and planning skills</li><li>
Excellent time management skills and ability to multi-task and prioritize work</li><li>
More than two years in a service-focused role</li><li>
High School Diploma or equivalent required</li></ul> 
Benefits 
 At Protos Security, we believe that happy employees are productive employees. That's why we offer a range of perks to keep our team members engaged and motivated, including:<ul><li>
Competitive compensation and benefits package</li><li>
Health, vision, life, and dental insurance</li><li>
Employee Assistance Program</li><li>
Flexible Spending Account / Health Savings Account</li><li>
Retirement Plan 401(k) with employer contribution</li><li>
Excellent paid time off package (24 days)</li><li>
A fun and collaborative work environment with excellent coffee</li></ul> 
Travel: Travel is not required. 
Position Type: Full-time, Non-Exempt 
Function : Operations 
 We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status under applicable law.)</div>

Dispatch Intake Agent

C&D Scrap Metal Recyclers

<div>Benefits: 
<ul><li>Short Term Disability Insurance</li>
<li>Long Term Disability Insurance</li>
<li>Company Paid Life Insurance</li>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Vision insurance</li> 
</ul> 
 
Growth opportunity for sales professionals, account representatives, and customer service representatives. 
 
The scrap metal industry is growing at a staggering rate. C&amp;D Scrap Metal recycling is rapidly expanding and looking to add key personnel to our business acquisition department. The department handles new and existing accounts, manages market values, provides strategic input, and procures material for our network of facilities utilizing marketing, telecommunications and in-person visits. 
 
We provide secure employment, base compensation plus commission and benefits. C&amp;D Scrap Metal is a high energy positive work environment that offers team members huge opportunities for personal growth and advancement. 
 
Applicants should note the following requirements: 
 
<ul><li>Sales/Buying experience</li></ul> 
 
<ul><li>Good customer service skills</li></ul> 
 
<ul><li>Strong organizational skills</li></ul> 
 
<ul><li>Strong telephone skills</li></ul> 
 
<ul><li>Basic computer skills</li></ul> 
 
<ul><li>Positive attitude and team oriented.</li></ul> 
 
<ul><li>Cold-calling experience a-plus</li></ul> 
 
<ul><li>Reliable transportation</li></ul> 
 
<ul><li>Bi-lingual a plus</li></ul> 
 
This is a great opportunity to move away from direct marketing and strictly commissioned based compensation. 
 
Contact us today! 
 
Job Type: Full-time</div>

Commercial Buyer/Account Manager

State Farm

<div>Benefits: 
<ul><li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
<li>Flexible schedule</li>
<li>Opportunity for advancement</li>
</ul> 
ROLE DESCRIPTION: 
As an Account Manager for Alberto Bermudez - State Farm, you are vital to our daily business operations and customers&rsquo; success. You'll help grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. 
 
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. 
 
RESPONSIBILITIES:
 
<ul><li>Establish customer relationships and follow up with customers, as needed.</li>
<li>Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification</li>
<li>Promote successful and long-lasting customer relations.</li>
</ul>QUALIFICATIONS: 
<ul>
<li>Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred</li>
<li>Experience managing client relationships is preferred</li>
<li>Interest in marketing products and services based on customer needs</li>
<li>Excellent communication skills - written, verbal, and listening</li>
<li>Dedicated to customer service</li>
<li>Able to anticipate customer needs</li>
<li>Able to effectively relate to a customer</li>
<li>Bilingual</li>
</ul>BENEFITS: 
<ul>
<li>Paid time off (holidays and personal/sick days)</li>
<li>Hourly plus commission/bonus</li>
<li>Growth potential/opportunities for advancement within my agency</li></ul></div>

Account Manager - State Farm Agent Team Member

Penske Truck Leasing

<div>Position Summary:
Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, cross docking and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including workforce and equipment scheduling. Responsible for making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary. Reviews truck runs based on location of accounts, volume, costs, customer requirements and private fleet utilization. Review daily orders for additional private fleet opportunities based on above requirements.
Schedule : Monday - Friday 8:00 AM - 5:00 PM (Hours may vary depending on business needs)
Salary : $60,400 - 81,400 - Position is bonus eligible up to 12% of the base salary
Major Responsibilities:
People:
<ul><li>Communicate performance standards that are specific and measurable, Interview hourly associates and provide recommendations for hire, Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed.</li></ul>
Operations:
<ul><li>Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control, Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations. Assist in new associate training, Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift, Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution, Complete all necessary records and reports in a timely and accurate fashion.</li></ul>
Finance:
<ul><li>Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc, Understand the relationship between decision-making and profitability, Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets.</li></ul>
Safety:
<ul><li>Ensure day-to-day management and associate activities are in alignment with the location safety strategy, Provide associates with communication, training, feedback, and direction to ensure safe performance, Ensure compliance with all applicable regulatory agencies and company policies and procedures.</li></ul>
Growth / Customer Experience:
<ul><li>Understand the location-specific customer goals &amp; objectives, Ensure the customer knows that we are committed to helping them meet their objectives, Determine areas that could benefit from Continuous Improvement efforts.</li></ul>
Fleet/Assets:
<ul><li>Properly plan work assignments to ensure effective use of fleet/warehouse equipment, Work with hourly associates to ensure they understand safe and efficient operation of equipment.</li></ul>
Other projects and tasks as assigned by supervisor
Qualifications:
-2 - 4 years related functional experience
<ul><li>High School Diploma or equivalent required</li></ul>
<ul><li>Bachelors Degree preferred</li></ul>
<ul><li>Strong written/oral communication and organizational skills are required</li></ul>
<ul><li>Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required</li></ul>
<ul><li>Regular, predictable, full attendance is an essential function of the job</li></ul>
<ul><li>Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.</li></ul>
Physical Requirements:
<ul><li>The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li></ul>
<ul><li>The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.</li></ul>
<ul><li>While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.</li></ul>
<ul><li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.</li></ul>
Penske is an Equal Opportunity Employer.
About Penske Logistics
Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.
Job Category: Logistics/Supply Chain
Job Function: Logistics &amp; Supply Chain
Job Family: Operations
Address: 8323 North Eldridge Pkwy, Suite 140
Primary Location: US-TX-Houston
Employer: Penske Logistics LLC
Req ID: 2509993</div>

Senior Operations Supervisor - Warehouse (Supply Chain/Logistics)

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