customer service sales representative

Techsol IT

Job Title: International Sales Agent (Evening/Night Shift) Location: Shahra - e - Faisal No. of Positions: 20Shift Timings: 12:00 AM Onwards (Night Shift)Salary: Base Pay: 75,000 PKR + Commission on Sales (Average take home is 90K)Are you a persuasive communicator with a passion for sales? Join Techsol IT, and be part of a high-energy sales team. We are looking for a Cold Calling Sales Agent with fluent English and at least 6 months of experience in cold calling, sales, or lead generation.Key Responsibilities:<ul><li>Conduct outbound cold calls to potential clients in international markets.</li><li>Engage prospects with a compelling pitch and generate interest in IT services.</li><li>Qualify leads and ensure they meet company criteria before transfer.</li><li>Maintain high call volumes while meeting daily, weekly, and monthly KPIs.</li><li>Handle objections professionally and close deals effectively.</li><li>Accurately log customer details and call outcomes in the CRM system.</li><li>Collaborate with the sales team to maximize conversions and revenue.</li></ul>Requirements:<ul><li>Fluent in English (neutral or near-native accent)</li><li>Minimum of 6 months of cold calling experience in sales or lead generation</li><li>Strong communication and persuasion skills</li><li>Punctuality is a must &ndash; strict adherence to shift timings 6 PM Onwards.</li><li>Exceptional work ethic, respect, and a team-player attitude</li><li>Goal-oriented with a growth mindset</li><li>Ability to adapt, think fast, and handle rejection</li><li>Experience with CRM tools is a plus</li></ul>Both Male/Female are encouraged to apply.Job Type: Full-timePay: Rs75,000.00 - Rs90,000.00 per monthWork Location: On the road

Customer Service Sales Representative

FulfillKaro

Job Opening: Sales-Focused CSRWe are hiring a Customer Service Representative (CSR) with a strong sales mindset.Salary: 35,000 + performance-based bonus Role: Handle customer inquiries, promote products/services, and close sales Requirements:<ul><li>Excellent communication skills</li><li>Sales-driven attitude</li><li>Customer-focused approach</li></ul>Apply Now: 0336-8882734Job Type: Full-timePay: Rs35,000.00 per monthWork Location: In person

Customer Service Representative

Creative Riots

We are seeking a results-driven Customer Service Representative to engage with customers through live chat, messaging platforms, and digital channels. The ideal candidate excels at building rapport, understanding customer needs, and converting conversations into sales while delivering an excellent customer experience.JOB RESPONSIBILITIES:<ul><li>Initiate and manage sales conversations through Twitter (X), Instagram , Facebook , LinkedIn Outreach &amp; Cold Emailing.</li><li>Qualify business needs related to video editing, social media marketing, graphic design, and content marketing</li><li>Build and manage a strong B2B sales pipeline and maintain strong relationships with potential clients.</li><li>Schedule and conduct sales calls, demos, and follow-ups</li></ul>JOB REQUIREMENTS:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related field</li><li>Strong negotiation, written communication, and relationship-building skills.</li></ul>JOB DETAILS:Location: Gulshan-e-Iqbal Block 2, Karachi Job Timings: Flexible 08 hours Working Days: Mon to FriWHAT WE OFFER? - Good commission structure - Competitive Learning Environment - Provident Fund - Medical Insurance - Punctuality allowance - Employee of the month bonusesJob Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

ROYAL WRIST

Customer Service Responsibilities list:<ul><li>Manage incoming phone calls</li><li>Conducting order confirmation calls</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li><li>Handling Walk-in customers</li></ul>Requirements and skills<ul><li>Proven customer support experience or experience as a Client Service Representative</li><li>Fluent in Spoken and written english</li><li>Track record of over-achieving quota</li><li>Strong phone contact handling skills and active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>FSC or above</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>International Campign: 1 year (Required)</li><li>CSR: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Service Representative (CSR)

TrackPad

Job Title: Female Customer Support Care Representative (WhatsApp Account Manager) Location: Onsite &ndash; Karachi (Gulshan-e-Jamal) Employment Type: Full TimeWorking Schedule:<ul><li>Day Shift: 10:00 AM &ndash; 6:00 PM</li></ul>About TrackpadTrackpad Business Services is a growing e-commerce solutions and consultancy company. We provide end-to-end services including Amazon account or Shopify account management, marketplace support, logistics, digital marketing, and business development. Our mission is to help businesses expand globally with smarter tools, professional support, and efficient service structures.About the RoleWe are hiring a dedicated Female Customer Support Care Representative to manage customer interactions through our WhatsApp Business account. During the first 1&ndash;2 months, you will receive complete training .Key Responsibilities<ul><li>Handle and respond to all customer messages via WhatsApp Business</li><li>Provide accurate product information, pricing, and order support</li><li>Follow up with leads to help convert inquiries into sales</li><li>Maintain detailed customer records and ensure timely reporting</li><li>Coordinate with internal teams for issue resolution</li><li>Maintain a positive and professional brand image in all communications</li></ul>Requirements<ul><li>Female candidates only</li><li>6 months to 1 year experience in customer support or online chat handling preferred</li><li>Better written communication skills in Urdu or English</li><li>Tech-savvy, good typing speed, and multitasking ability</li><li>Must be punctual, customer-focused, and solution-oriented</li><li>Familiarity with WhatsApp Business tools will be an advantage</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Salary will be given during the training period as well</li><li>Growth-oriented and professional work environment</li><li>Opportunities to learn and build a long-term career in customer support</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Female Customer Support Care Representative (WhatsApp Account Manager)

Ocudi Shipping

Role OverviewWe are seeking a motivated Sales Representative with 1&ndash;2 years of experience in logistics or shipping sales. The ideal candidate will be responsible for generating new business, managing client relationships, and achieving monthly sales targets for import shipments.Key Responsibilities<ul><li>Generate new business leads for import freight services (FCL / LCL)</li><li>Identify and approach potential clients via calls, meetings, and referrals</li><li>Maintain and grow relationships with existing customers</li><li>Achieve monthly sales targets</li><li>Coordinate with operations and customer service teams for smooth shipment execution</li><li>Prepare and share freight quotations with customers</li><li>Maintain accurate sales records and follow-ups</li><li>Monitor market trends and competitor activities</li></ul>Requirements<ul><li>1&ndash;2 years of experience in shipping, freight forwarding, or logistics sales</li><li>Basic understanding of import procedures, documentation, and CBM calculations</li><li>Strong communication and negotiation skills</li><li>Ability to work independently and meet sales targets</li><li>Proficiency in MS Office (Excel, Word, Email)</li><li>Bachelor&rsquo;s degree (preferred but not mandatory)</li></ul>Compensation &amp; Benefits<ul><li>Basic Salary: PKR 40,000 &ndash; 60,000 (based on experience)</li><li>Commission: Attractive performance-based commission</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Sales Representative

Dusky Solution

We are seeking an experienced Customer Support &amp; Upsell Manager for our e-commerce store. The ideal candidate will handle customer queries, manage orders, and actively drive upsells, cross-sells, and customer retention through effective communication and relationship-building. This is a full-time, on-site position based in North Karachi.Job Details<ul><li>Working Hours: 10:00 AM &ndash; 7:00 PM</li><li>Job Type: Full Time</li><li>Location: North Karachi</li></ul>Key Responsibilities<ul><li>Handle customer inquiries via calls, WhatsApp, social media, and email</li><li>Manage order confirmations, cancellations, and follow-ups</li><li>Perform upselling and cross-selling during customer interactions</li><li>Retain customers through repeat purchase strategies</li><li>Resolve complaints professionally to ensure customer satisfaction</li><li>Maintain accurate customer and order records</li><li>Coordinate with warehouse and dispatch teams for smooth order processing</li><li>Follow company SOPs and meet daily/weekly sales targets</li><li>Collect customer feedback and suggest improvements</li></ul>Required Skills &amp; Qualifications<ul><li>Proven experience in e-commerce customer handling</li><li>Strong expertise in upselling, cross-selling, and customer retention</li><li>Excellent communication skills (Urdu &amp; basic English)</li><li>Experience with WhatsApp Business, CRM tools, or order management systems</li><li>Ability to handle pressure and meet sales targets</li><li>Strong problem-solving and negotiation skills</li><li>Punctual, responsible, and customer-focused attitude</li></ul>Preferred (Bonus) Skills<ul><li>Experience working with Shopify, Daraz, WooCommerce, or custom e-commerce platforms</li><li>Familiarity with COD order confirmation processes</li><li>Knowledge of sales funnels and customer lifecycle</li></ul>Job Types: Full-time, Contract Contract length: 6 monthsPay: Rs30,000.00 - Rs50,000.00 per monthExperience:<ul><li>Customer Service Representative: 1 year (Required)</li><li>Upselling: 1 year (Required)</li><li>Whatsapp : 1 year (Preferred)</li></ul>Work Location: In person

Customer Support & Upsell Manager (E-commerce)

Explore 1014+ Customer service sales representative in Karachi Pakistan this January. Find roles across top companies and apply now to boost your career.

1014 customer service sales representative jobs IN Karachi Pakistan

Customer Service Sales Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative (CSR)

Female Customer Support Care Representative (WhatsApp Account Manager)

Sales Representative

Customer Support & Upsell Manager (E-commerce)