customer sales representative Jobs in Islamabad

customer sales representative

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digital marketing specialist

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client acquisition specialist

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client systems technical support administrator

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credit control specialist

customer service specialist

Caps IT Solutions

We are looking for a motivated and detail-oriented Business Development Manager to join our growing team. In this role, you will be responsible for managing client accounts and performing outreach to potential clients through cold calls. You&rsquo;ll serve as the main point of contact for assigned accounts, ensuring a high level of customer satisfaction and retention.Key Responsibilities:Act as the main liaison for assigned U.S.-based clients, managing all their front desk support needsBuild strong, long-term relationships with clients through consistent communication and professionalismMake outbound cold calls to small businesses in the U.S. to introduce our services and set up follow-upsUnderstand client pain points and communicate how our virtual receptionist services add valueCoordinate with the operations team to ensure smooth onboarding and service deliveryTrack and report performance, feedback, and client satisfactionMaintain accurate records in CRM and internal systemsRequirements:1&ndash;2 years of experience in customer service, account management, or telesalesExcellent English communication skills (spoken and written)Bachelor&rsquo;s degree from a recognized universityStrong problem-solving and client-handling skillsComfortable working night shift (9 AM to 6 PM Eastern Time)Positive attitude, team player, and highly organizedPerks:Fixed night shift (weekends off)US Federal Holidays off.Fast-growing company with career advancement opportunitiesHands-on training and supportive work environmentJob Type: Full-timeWork Location: In person

Customer Service specialist

Surveying Corp

<div>
 
 The Customer Care Specialist will support the team in managing client accounts, coordinating proposals, and ensuring smooth execution of property management operations, with a focus on legal sector clients. This role requires excellent communication, strong organizational skills, and knowledge of compliance to maintain client relationships and ensure regulatory adherence.
 
 
 
 
 
 
 Candidate Must Have:
 
 
 <ul>
 <li>
 
 Excellent written and verbal communication skills in English
 
 </li>
 <li>
 
 At least 1 year of relevant experience in coordination &amp; client servicing (Investment Companies experienced preferred)
 
 </li>
 <li>
 Strong organizational and multitasking abilities.
 </li>
 <li>
 
 Basic knowledge of compliance requirements (KYC, AML, contracts)
 
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Support &amp; Coordination-Property management
 
 
 <ul>
 <li>
 
 Handle leaseholder and tenant enquiries (calls, emails, letters) promptly and professionally
 
 </li>
 <li>
 
 Resolve customer issues and complaints effectively while maintaining a positive and empathetic approach.
 
 </li>
 <li>
 
 Maintain detailed records of customer interactions and feedback.
 
 </li>
 <li>
 
 Escalate complex issues to relevant departments when necessary.
 
 </li>
 <li>
 
 Log and resolve enquiries, liaising with the maintenance and accounts department.
 
 </li>
 <li>
 
 Support preparation of budgets, reports, and maintenance packs.
 
 </li>
 <li>
 
 Coordinate with clients/leaseholders and issue required notices.
 
 </li>
 <li>
 
 Maintain accurate records of correspondence, contracts, and compliance documents.
 
 </li>
 <li>
 
 Prepare Quarterly reports for submission to clients.&nbsp;
 
 </li>
 <li>
 
 Achieve performance targets, including response times, resolution rates, and customer satisfaction.
 
 </li>
 <li>
 
 Provide general office/admin support for the management team.
 
 </li>
 </ul>
 
 
 Legal Compliance
 
 
 <ul>
 <li>
 Ensure all activities comply with , financial, and legal regulations.
 </li>
 <li>
 Work closely with legal and compliance teams to review contracts and documents.
 </li>
 <li>
 Support KYC/AML processes for onboarding new clients.
 </li>
 </ul>
 
 
 Relationship Management
 
 
 <ul>
 <li>
 Build and maintain strong client relationships, understanding their needs.
 </li>
 <li>
 Resolve client queries efficiently and escalate complex matters as required.
 </li>
 <li>
 Support account managers in client retention and upselling efforts.
 </li>
 </ul>
 
 
 Reporting &amp; Administration
 
 
 <ul>
 <li>
 Keep accurate records of agreements, invoices, and compliance documents.
 </li>
 <li>
 Prepare regular sales performance reports for management.
 </li>
 <li>
 Assist in preparing bids and tenders for banking or legal sector projects.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Education:
 
 BA, O Levels, or BBA.
 
 </li>
 <li>
 Experience: Minimum 1 year in sales coordination, client servicing, or business support
 </li>
 <li>
 Skills: Proficient in MS Office Suite, CRM systems, and document management tools.
 </li>
 </ul>
 
 
 
 
 
 Skills and Competences:
 
 
 <ul>
 <li>
 Industry knowledge of property management and legal processes.
 </li>
 <li>
 Strong organizational and administrative abilities.
 </li>
 <li>
 High attention to detail, especially in compliance and documentation.
 </li>
 <li>
 Client-focused approach with strong relationship-building skills.
 </li>
 <li>
 Analytical mindset for reviewing contracts and data.
 </li>
 <li>
 Collaborative and team-oriented.
 </li>
 </ul>
</div>

Customer Service Specialist - Property management

Surveying Corporation Consultation (SMC-private) Limited

The Customer Care Specialist will support the team in managing client accounts, coordinating proposals, and ensuring smooth execution of property management operations, with a focus on legal sector clients. This role requires excellent communication, strong organizational skills, and knowledge of compliance to maintain client relationships and ensure regulatory adherence.Candidate Must Have:<ul><li>Excellent written and verbal communication skills in English</li><li>At least 1 year of relevant experience in coordination &amp; client servicing (Investment Companies experienced preferred)</li><li>Strong organizational and multitasking abilities.</li><li>Basic knowledge of compliance requirements (KYC, AML, contracts)</li></ul>Key Responsibilities:Support &amp; Coordination-Property management<ul><li>Handle leaseholder and tenant enquiries (calls, emails, letters) promptly and professionally</li><li>Resolve customer issues and complaints effectively while maintaining a positive and empathetic approach.</li><li>Maintain detailed records of customer interactions and feedback.</li><li>Escalate complex issues to relevant departments when necessary.</li><li>Log and resolve enquiries, liaising with the maintenance and accounts department.</li><li>Support preparation of budgets, reports, and maintenance packs.</li><li>Coordinate with clients/leaseholders and issue required notices.</li><li>Maintain accurate records of correspondence, contracts, and compliance documents.</li><li>Prepare Quarterly reports for submission to clients.</li><li>Achieve performance targets, including response times, resolution rates, and customer satisfaction.</li><li>Provide general office/admin support for the management team.</li></ul>Legal Compliance<ul><li>Ensure all activities comply with , financial, and legal regulations.</li><li>Work closely with legal and compliance teams to review contracts and documents.</li><li>Support KYC/AML processes for onboarding new clients.</li></ul>Relationship Management<ul><li>Build and maintain strong client relationships, understanding their needs.</li><li>Resolve client queries efficiently and escalate complex matters as required.</li><li>Support account managers in client retention and upselling efforts.</li></ul>Reporting &amp; Administration<ul><li>Keep accurate records of agreements, invoices, and compliance documents.</li><li>Prepare regular sales performance reports for management.</li><li>Assist in preparing bids and tenders for banking or legal sector projects.</li></ul>Qualifications:<ul><li>Education: BA, O Levels, or BBA.</li><li>Experience: Minimum 1 year in sales coordination, client servicing, or business support</li><li>Skills: Proficient in MS Office Suite, CRM systems, and document management tools.</li></ul>Skills and Competences: <ul><li>Industry knowledge of property management and legal processes.</li><li>Strong organizational and administrative abilities.</li><li>High attention to detail, especially in compliance and documentation.</li><li>Client-focused approach with strong relationship-building skills.</li><li>Analytical mindset for reviewing contracts and data.</li><li>Collaborative and team-oriented.</li></ul>Job Type: Full-timePay: Rs50,000.00 per monthWork Location: In person

Customer Care Specialist- Civil

Jacked Nutrition

Job Title: Imports Specialist Company: Jacked Nutrition Location: Islamabad, Pakistan Salary Range: PKR 100,000 &ndash; 150,000 per monthAbout Us: Jacked Nutrition is a leading provider of premium health, wellness, and sports nutrition products in Pakistan. We pride ourselves on delivering top-quality products and exceptional customer service. As we continue to expand, we are seeking an experienced Imports Specialist to join our dynamic team in Islamabad.Position Overview: The Imports Specialist will be responsible for managing the end-to-end import process for our products, ensuring timely, cost-effective, and compliant deliveries. Preference will be given to candidates with prior experience in pharmaceuticals and FMCG industries.Key Responsibilities:<ul><li>Manage the full import cycle, from order placement to clearance and delivery.</li><li>Coordinate with suppliers, freight forwarders, and clearing agents.</li><li>Prepare and review import documentation (invoices, packing lists, BL/AWB, COO, etc.).</li><li>Ensure compliance with customs regulations, DRAP (for pharmaceuticals), and other relevant authorities.</li><li>Track and monitor shipments to ensure on-time arrival.</li><li>Negotiate freight rates and optimize shipping costs.</li><li>Maintain accurate import records and update management on shipment status.</li><li>Liaise with internal teams to forecast import requirements.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Supply Chain, International Trade, Business Administration, or related field.</li><li>Minimum 3&ndash;5 years of relevant import experience (preferably in pharmaceuticals and FMCG).</li><li>Strong knowledge of customs clearance procedures and trade compliance.</li><li>Familiarity with DRAP regulations is a strong plus.</li><li>Excellent communication and negotiation skills.</li><li>Proficient in MS Office and ERP systems.</li><li>Detail-oriented with strong organizational skills.</li></ul>What We Offer:<ul><li>Competitive salary (PKR 100,000 &ndash; 150,000 based on experience).</li><li>Growth opportunities within a fast-paced and expanding company.</li><li>A collaborative and professional work environment.</li></ul>How to Apply: Send your CV and cover letter to Careers@jackednutrition.pk with the subject line &quot;Imports Specialist &ndash; Jacked Nutrition Islamabad&quot;Job Type: Full-timeWork Location: In person

Imports Specialist

Zones

<div>Description 
 
 
 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview: 
As a Cloud Technical Specialist at Zones, you'll deliver exceptional service to our clients. You'll be the first point of contact for various customer engagements, providing comprehensive technical support for Microsoft 365 applications and Azure administration. This role requires strong communication skills and the ability to work flexible shifts. 
What you&rsquo;ll do as a Cloud Technical Specialist: 
Employees employed in the role of Cloud Technical Specialist shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions 
<ul><li>
Provide white-glove service to Zones clients, addressing Microsoft 365 and Azure-related issues.</li><li>
Serve as the initial contact for customer engagements, guiding them through account details and troubleshooting technical issues.</li><li>
Work on Azure administration tasks such as subscription management, VM management, authentication, VPN configuration, and network monitoring.</li><li>
Establish strong relationships with customers and colleagues, adapting to changing situations.</li><li>
Stay up-to-date with technological changes through training and support calls, handling issues related to various cloud platforms and technologies.</li><li>
Work independently and provide guidance to new team members.</li><li>
Troubleshoot and document incidents, identify root causes, and implement preventive measures.</li><li>
Ensure timely resolution of issues, adhering to SLAs.</li><li>
Act as a subject matter expert across supported areas and coordinate issue resolutions.</li></ul> 
What you will bring to the team:<ul><li>
Bachelor&rsquo;s degree in Computer Science or any related field.</li><li>
Strong client-facing communication skills, including the ability to communicate with all levels of management.</li><li>
1 to 3 years of experience in Microsoft Office 365, Azure, Intune, Windows Active Directory, Azure AD, Windows Server, Windows OS, and PowerShell.</li><li>
Understanding of computer systems and mobile devices for troubleshooting.</li><li>
Experience with cloud and hybrid infrastructures, Microsoft 365 Security, Azure Security, and Enterprise Mobility + Security.</li><li>
Knowledge of Windows, SQL, and Exchange Server preferred.</li><li>
Experience with defining and refining business processes focused on high-quality support.</li><li>
Certifications in Microsoft technologies preferred.</li><li>
Familiarity with ticketing systems such as Service-Now, Zendesk, Jira, or Freshdesk.</li><li>
Ability to work independently in a fast-paced environment.</li></ul> 
Zones offers a comprehensive Benefits package 
 
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Shift Timings: 8:00 P.M to 5:00 A.M (Pk time) Rotational Shifts</div>

Cloud Technical Specialist

PromaxIT Solutions

Promax IT Solutions is looking for a skilled and motivated IT Support Specialist to join our Managed Service Provider (MSP) team. The ideal candidate will have experience supporting multiple clients, handling diverse IT environments, and delivering excellent customer service.Key Responsibilities&middot; Provide 1st and 2nd line technical support for client IT systems, applications, and networks.&middot; Manage support tickets via the helpdesk, ensuring timely response and resolution.&middot; Configure, maintain, and troubleshoot Microsoft 365, Azure, and Windows environments.&middot; Support and administer firewalls, routers, switches, and VPNs.&middot; Assist with server builds, patching, and monitoring.&middot; Work with backup, disaster recovery, and cybersecurity tools.&middot; Document technical issues, fixes, and procedures.&middot; Provide on-site or remote support as required.Key Skills &amp; Experience&middot; Previous experience working in an MSP environment (essential).&middot; Strong knowledge of Microsoft 365, Azure AD, Intune, and Teams.&middot; Experience with Windows Server, Active Directory, Group Policy, and networking.&middot; Knowledge of firewalls (Fortinet, Sophos, or similar), VPNs, and remote access solutions.&middot; Familiarity with backup and cybersecurity solutions (ESET, Defender, etc.).&middot; Strong troubleshooting skills across desktops, laptops, and mobile devices.&middot; Excellent communication and customer service skills.Nice to Have&middot; Relevant certifications (Microsoft, CompTIA, ITIL, Cisco, Fortinet, etc.).&middot; Experience with automation and scripting (PowerShell).&middot; Exposure to cloud migrations and project work.What We Offer&middot; Training and certification support&middot; Opportunity to work with a wide range of technologies&middot; A collaborative and supportive team environment&middot; Career progression within a growing MSPIf you&rsquo;re passionate about IT, enjoy solving problems, and thrive in a fast-paced MSP environment, we&rsquo;d love to hear from you!Apply now by sending your CV to hr@promaxit.co.ukJob Type: Full-timePay: From Rs100,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>License/Certification:<ul><li>Microsoft Certified: Azure Administrator Associate (Required)</li></ul>Work Location: In person

IT Support Specialist

Provox Global Solutions

We are seeking a detail-oriented and highly organized Insurance Verification Specialist to join our team. As a key player in our healthcare organization, you will be responsible for verifying insurance information to ensure accurate billing and claims processing. If you have a strong background in insurance verification, attention to detail, and a commitment to ensuring a seamless experience for both patients and providers, we want to hear from you.Key Responsibilities:<ul><li>Review Scheduled Patients: Check the list of patients scheduled for the next day.</li><li>Prioritize Verification: Prioritize verification based on external factors that may impact the verification time, considering insurer processing times and appointment dates.</li><li>Complete PPO/HMO Forms: Fill out the PPO/HMO forms with information received from the clinic, patient/client, and the verification conducted with the insurance provider.</li><li>Database Entry: Store information in the designated database in a clear and legible manner.</li><li>Utilize Identification Methods: Use company-designated identification methods to confirm the patient's eligibility for medical center services.</li><li>Meet Verification Metrics: Adhere to verification compliance metrics, meeting both daily</li><li>Communication: Interact with patients to obtain additional insurance details or clarify information.</li><li>Problem Resolution: Investigate and resolve insurance-related issues, discrepancies, or challenges.</li><li>Customer Service: Provide excellent customer service to both internal and external stakeholders.</li></ul>Qualifications:<ul><li>Educational qualification Bachelor degree.</li><li>Proven experience in insurance verification within a healthcare setting.</li><li>Familiarity with medical terminology and coding.</li><li>Strong communication and interpersonal skills.</li><li>Detail-oriented with excellent organizational abilities.</li><li>Proficiency in using insurance verification software and electronic health record systems.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Our office is located in Naval Anchorage, Islamabad. This is an on-site opportunity with shift timings from 6 PM to 3 AM. Are you comfortable with this shift arrangement?</li></ul>Experience:<ul><li>Verification of Benefits: 1 year (Required)</li><li>Dental Billing : 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Dental Billing Specialist

Explore 357+ Customer service specialist in Islamabad this September. Find roles across top companies and apply now to boost your career.