client success manager – 1 Jobs in Islamabad

client success manager – 1

client success manager – 2 Jobs in Islamabad

client success manager – 2

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client systems technical support administrator

GovCIO

<div>
 
 Overview:
 
 
 
 GovCIO is currently hiring for a Client Systems Technical Support Administrator. This position will be located in Islamabad, Pakistan and will be an onsite position.
 
 
 
 Responsibilities:
 
 
 
 Provide systems administration support. The contractor shall:
 
 
 <ul>
 <li>
 Administer, install, operate and maintain AFCENT network and day-to-day technical operation of the Network Control Center (NCC)
 </li>
 <li>
 Work with AFCENT NOSC to integrate the deployed location&rsquo;s local network into the AFCENT Enterprise Network and support projects deployed by the NOSC
 </li>
 <li>
 Engineer, install and maintain network equipment to support new and emerging requirements
 </li>
 <li>
 Respond to and work with Client System Technicians (CSTs) and other base agencies to troubleshoot and resolve local area network and personal computer issues
 </li>
 <li>
 Provide responsive services, real-time network level configuration control, network restoration, quality control and performance standards, status reporting, Master Station Log (MSL), and other actions IAW SPIN-C
 </li>
 <li>
 Ensure network rights and privileges are commensurate with roles and responsibilities; do not delegate network rights and privileges without the approval of the NOSC or local communications squadron commander.
 
 
 </li>
 </ul>
 
 Provide Client Systems Technical Support. The Contractor Shall:
 
 
 
 <ul>
 <li>
 Provide Tier 1 support to resolve administrative and technical concerns with client/server devices
 </li>
 <li>
 Install, configure and operate client/server devices
 </li>
 <li>
 Provide OM&amp;S of hardware and software
 </li>
 <li>
 Provide client and server support services IAW SPIN-C, AFI 17-100, AFMAN 17-1301, AFGM2018-17-02 policies, procedures, certification and acceptance processes and TO-site specific local policies and procedures.
 </li>
 <li>
 Assist and provide continuity to the communications squadron&rsquo;s automated data processing equipment (ADPE) custodian and equipment custodian (EC) officer
 </li>
 <li>
 When requested, assist the unit EC with computer hardware and software inventories.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 High School with 6 - 9 years (or commensurate experience)
 
 
 Clearance Required: Secret
 
 
 
 Required Skills And Experience:
 
 
 
 <ul>
 <li>
 IAT-II Certification
 </li>
 <li>
 A+
 </li>
 <li>
 MCSA-Windows 10 or newer
 
 
 </li>
 </ul>
 
 One Or More Of The Following:
 
 
 
 <ul>
 <li>
 Modern Desktop Administrator Associate or Microsoft Certified: Azure Administrator Associate
 
 
 </li>
 </ul>
 
 One Or More Of The Following:
 
 
 
 <ul>
 <li>
 Microsoft Certified Systems Engineer (MCSE)- Core Infrastructure or Data Management and Analytics
 
 
 </li>
 </ul>
 
 6 Years&rsquo; Experience In:
 
 
 
 <ul>
 <li>
 design, maintenance, and operation of small to medium networks administrating corporate or business' user accounts managing mail servers, printer servers, web servers, and/or firewalls; reviewing and recommending software applications as well as identifying hardware salient characteristics and any add on devices; systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment
 </li>
 <li>
 Experience in analyzing and troubleshooting military networks, to include:
 </li>
 <li>
 Microsoft Enterprise Server 2008/2012 or later version; Microsoft Windows Operating Systems; Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers
 
 
 </li>
 </ul>
 
 1-2 Years&rsquo; Practical Experience In:
 
 
 
 <ul>
 <li>
 installation, repair, and troubleshooting and maintenance of communications systems or equipment; installing/deleting client level software; diagnostic and troubleshooting of basic computer workstation; implementing/installing software patches, security fixes, and service release of workstation
 
 
 </li>
 </ul>
 #CTSS #TMK #SSG
 
 
 
 Company Overview:
 
 
 
 GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
 
 
 But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
 
 
 
 
 What You Can Expect
 
 
 
 
 
 Interview &amp; Hiring Process
 
 
 
 If you are selected to move forward through the process, here&rsquo;s what you can expect:
 
 
 <li>
 During the Interview Process
 </li>
 <ul>
 <li>
 Virtual video interview conducted via video with the hiring manager and/or team
 </li>
 <li>
 Camera must be on
 </li>
 <li>
 A valid photo ID must be presented during each interview
 </li>
 <li>
 During the Hiring Process
 </li>
 <ul>
 <li>
 Enhanced Biometrics ID verification screening
 </li>
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 Background check, to include:
 </li>
 <ul>
 <li>
 Criminal history (past 7 years)
 </li>
 <li>
 Verification of your highest level of education
 </li>
 <li>
 Verification of your employment history (past 7 years), based on information provided in your application
 
 </li>
 </ul>
 </ul>
 </ul>
 
 Employee Perks
 
 
 
 At GovCIO, We Consistently Hear That Meaningful Work And a Collaborative Team Environment Are Two Of The Top Reasons Our Employees Enjoy Working Here. In Addition, Our Employees Have Access To a Range Of Perks And Benefits To Support Their Personal And Professional Well-being, Beyond The Standard Company Offered Health Benefits, Including:
 
 
 <ul>
 <li>
 Employee Assistance Program (EAP)
 </li>
 <li>
 Corporate Discounts
 </li>
 <li>
 Learning &amp; Development platform, to include certification preparation content
 </li>
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 Training, Education and Certification Assistance*
 </li>
 <li>
 Referral Bonus Program
 </li>
 <li>
 Internal Mobility Program
 </li>
 <li>
 Pet Insurance
 </li>
 <li>
 Flexible Work Environment
 </li>
 <li>
 Available to full-time employees
 
 
 </li>
 </ul>
 Our employees&rsquo; unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
 
 
 
 We are an Equal Opportunity Employer.
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
 
 
 
 Posted Pay Range
 
 
 
 The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an &ldquo;at-will position&rdquo; and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
 
 
 Posted Salary Range: USD $71,150.00 - USD $101,225.00 /Yr.
</div>

Client Systems Technical Support Administrator

Prime System Solutions

<div>
 
 Job Title
 
 : Talent &amp; Performance Administrator
 
 
 
 Work Schedule:
 
 American (EST)
 
 
 
 Work Arrangement:
 
 Onsite/Hybrid
 
 
 
 Job Overview:
 
 
 
 The Talent &amp; Performance (T&amp;P) Administrator/ HR Generalist plays a key role in supporting the full employee lifecycle &mdash; from recruitment and onboarding to learning, development, and engagement. This role works closely with the Talent Growth Leader and Performance &amp; Culture Leader to ensure seamless HR operations, enhance the employee experience, and foster a culture of continuous improvement. The ideal candidate is detail-oriented, proactive, and passionate about creating an engaging and high-performing workplace.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Talent Acquisition &amp; Onboarding: Support in the full recruiting life cycle and onboarding of new employees across all teams and roles
 </li>
 <li>
 Performance Operations &amp; Culture: Support of continuous improvement, and internal functions such as engagement, events, and recognition programs
 </li>
 <li>
 Learning &amp; Development: Track learning participation and feedback across internal and external training sessions, and support in maintaining and updating all L&amp;D support tools and resources
 </li>
 <li>
 Ownership of Work: Actively pull tickets off the support board, ensuring each ticket is acknowledged and assigned
 </li>
 <li>
 Communication: Maintain clear, concise, and timely communication with employees through all methods of communication
 </li>
 <li>
 Customer Experience: Ensure each customer interaction is handled professionally, aiming for high customer satisfaction
 </li>
 <li>
 Documentation: Consistently work to improve internal process documentation
 
 
 </li>
 </ul>
 
 Talent Acquisition &amp; Onboarding (in support of the Talent Growth Leader)
 
 
 
 <ul>
 <li>
 Coordinate recruiting logistics (scheduling, communications, ATS updates) to ensure a seamless candidate experience
 </li>
 <li>
 Support job posting, sourcing, and pipeline tracking across roles and teams
 </li>
 <li>
 Assist in the design and delivery of onboarding programs and new hire experiences
 </li>
 <li>
 Maintain accurate candidate and hiring data for reporting and analysis
 
 
 </li>
 </ul>
 
 Performance Operations &amp; Culture (in support of the Performance &amp; Culture Leader)
 
 
 
 <ul>
 <li>
 Manage and continuously improve core HR processes (employee records, benefits administration, compliance support)
 </li>
 <li>
 Support in small projects- example 401k former EE accounts, values workshop support (scheduling, audits)
 </li>
 <li>
 Support internal communications, engagement initiatives, and DEIB programming (where is the line with events and engagement initiatives)
 </li>
 <li>
 Help coordinate team-building activities, events, and recognition programs - John currently
 </li>
 <li>
 Serve as a first point of contact for employee inquiries, escalating as appropriate
 
 
 </li>
 </ul>
 
 Learning &amp; Development (in support of both leaders)
 
 
 
 <ul>
 <li>
 Track learning participation and feedback across internal and external training sessions
 </li>
 <li>
 Assist in organizing leadership and skills development programs.
 </li>
 <li>
 Help maintain and update competency frameworks, development plans, and learning resources
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 4-6 years of HR experience, ideally in a generalist, coordinator, or hybrid role
 </li>
 <li>
 Exposure to both talent acquisition and HR operations preferred.
 </li>
 <li>
 Strong organizational skills and a detail-oriented, proactive mindset.
 </li>
 <li>
 Excellent interpersonal and communication skills.
 </li>
 <li>
 Comfortable with HR systems (e.g., ATS, HRIS- Workday) and Microsoft Office.
 </li>
 <li>
 Curiosity and eagerness to learn across all HR domains
 </li>
 </ul>
</div>

HR Generalist

Technologybirds Pakistan Pvt Ltd

Full Time and Part time both options available.Objectives of this role<ul><li>Creating custom solutions by designing and developing Salesforce applications.</li><li>Participate in the entire software development life cycle, including requirements gathering, design, coding, testing and deployment.</li><li>Supporting, maintaining and improving the working of existing Salesforce applications for optimal functionality.</li><li>Creating and maintaining integrations with other applications and systems using web services and APIs.</li><li>Collaborating with stakeholders and other developers to identify and implement improvements for the system.</li><li>Ensuring compliance with security and development standards of Salesforce.</li></ul>Your tasks<ul><li>Develop and maintain custom applications on the Salesforce platform using Apex, Visualforce and other technologies.</li><li>Create technical documentation for the company, like user guides, release notes and design documents.</li><li>Work collaboratively with technical teams to collect and document requirements for Salesforce solutions.</li><li>Identify and troubleshoot issues related to Salesforce integrations and applications.</li><li>Participate in code reviews to ensure that the best practices for the existing and new Salesforce solutions are implemented.</li><li>Stay updated with new Salesforce features &amp; functionalities and recommend best practices to enhance the existing Salesforce implementations.</li></ul>Required skills and qualifications<ul><li>Bachelor&rsquo;s degree in Software Engineering, Computer Science or a related field.</li><li>3-5 years of demonstrable experience in software development.</li><li>Proficient understanding of Salesforce administration, including Salesforce lightning framework, Salesforce service cloud and Salesforce marketing cloud.</li><li>Knowledge of Apex, Visualforce and other Salesforce development technologies.</li><li>Understanding of Salesforce data model, including standard and custom objects, relationships and fields.</li><li>Ability to communicate technical concepts effectively to both technical and non-technical stakeholders.</li></ul>Preferred skills and qualifications<ul><li>Salesforce certifications, like Platform Developer I or II, App Builder or Administrator.</li><li>Experience with web technologies such as HTML, CSS, JavaScript and jQuery.</li><li>Ability to work with Salesforce Community Cloud or other collaboration tools.</li><li>Knowledge of DevOps and continuous integration/deployment (CI/CD) processes.</li></ul>Job Types: Full-time, Part-time, Temporary, Contract, Internship, Fresher Contract length: 12 monthsPay: Rs150,000.00 - Rs175,000.00 per monthExperience:<ul><li>Salesforce : 2 years (Required)</li></ul>Work Location: In person

Salesforce Consultant

Adams Fire Tech (Pvt) Ltd

Location: IslamabadCompany: Adams Fire Tech (Pvt) LtdAbout UsAdams Fire Tech (Pvt) Ltd is a growing fire and safety organization engaged in the supply, installation, and maintenance of fire alarm, fire suppression, and firefighting systems. We are seeking a dynamic and technically inclined female Presales Engineer to join our team and contribute to our expanding business operations.Key Responsibilities<ul><li>Prepare technical proposals, quotations, and system designs for fire alarm, fire suppression, and firefighting systems.</li><li>Support the sales team in identifying client requirements and providing appropriate technical solutions.</li><li>Coordinate with suppliers and internal departments for product selection, pricing, and compliance.</li><li>Prepare BOQs, drawings, and compliance statements as per project specifications.</li><li>Participate in client meetings and technical presentations.</li><li>Maintain updated knowledge of NFPA, BS, and local fire safety standards.</li></ul>Requirements<ul><li>Education: B.E / B.Sc. in Electrical, Electronics, Mechatronics, or related field.</li><li>Experience: 1&ndash;3 years of relevant experience in presales or design within the fire &amp; safety or low-voltage systems domain (fresh graduates with strong technical aptitude may also apply).</li><li>Skills:</li><li>Strong communication and presentation skills.</li><li>Proficiency in AutoCAD, MS Office, and basic design tools.</li><li>Good understanding of fire detection, suppression, and control systems.</li><li>Attention to detail and ability to work in a team environment.</li></ul>What We Offer<ul><li>Competitive salary and performance-based incentives.</li><li>Professional training and career development opportunities.</li><li>Supportive and growth-oriented work environment.</li><li>Opportunity to work with leading international brands in fire and safety systems.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>Are you PEC Registered?</li><li>Are you local resident of Rawalpindi or Islamabad?</li></ul>Experience:<ul><li>product sales : 3 years (Preferred)</li></ul>Work Location: In person

Presales Engineer - Female

Ibix Global Tech

We are seeking a skilled Microsoft Engineer with proven expertise in Active Directory migrations, Office 365 security, and enterprise-grade email/network protection solutions. The ideal candidate will be responsible for implementing secure Microsoft environments, troubleshooting synchronization issues, and deploying best-in-class email and endpoint security platforms such as Darktrace, Bitdefender, Mimecast, Proofpoint, and Forcepoint.Key Responsibilities<ul><li>Plan, execute, and manage Microsoft Active Directory migrations and upgrades (on-prem, hybrid, or cloud).</li><li>Diagnose and resolve directory synchronization issues in hybrid environments.</li><li>Implement and manage Office 365 email security solutions (ATP, DKIM, SPF, DMARC, encryption, retention policies).</li><li>Deploy and integrate third-party security solutions including:</li><li>Darktrace (AI-driven threat detection &amp; response)</li><li>Bitdefender (endpoint security &amp; EDR/XDR)</li><li>Mimecast, Proofpoint, Forcepoint (email &amp; data security, DLP, phishing protection)</li><li>Other enterprise-grade tools as required</li><li>Perform Vulnerability Assessment and Penetration Testing (VAPT) &ndash; both automated and manual &ndash; to identify and mitigate risks.</li><li>Lead implementation of network security controls (firewalls, VPNs, IDS/IPS, zero-trust, endpoint protection).</li><li>Collaborate with client teams and vendors to deliver secure, reliable, and compliant environments.</li><li>Document architecture, configurations, and incident response playbooks.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or related field (or equivalent experience).</li><li>2&ndash;5 years of proven experience in Microsoft ecosystem and security domain.</li><li>Hands-on expertise in Active Directory migration, upgrade, and hybrid troubleshooting.</li><li>Strong administration knowledge of Microsoft 365 security &amp; compliance features.</li><li>Practical experience with enterprise-grade security platforms (Darktrace, Bitdefender, Mimecast, Proofpoint, Forcepoint, etc.).</li><li>Solid understanding of email security, endpoint security, and DLP solutions.</li><li>Proficiency in VAPT (manual &amp; automated testing) and remediation.</li><li>Familiarity with network security infrastructure (firewalls, IDS/IPS, SIEM).</li><li>Preferred certifications: Microsoft Security Administrator, Azure Administrator, Security+, CEH, or equivalent.</li></ul>What We Offer<ul><li>Competitive salary &amp; performance-based incentives</li><li>Opportunities for training and certifications in Microsoft and leading security solutions</li><li>Work on enterprise-level projects across Microsoft, email security, and network defense domains</li><li>Collaborative and fast-paced environment</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current monthly salary package in PKR?</li><li>What is your expected monthly salary package in PKR?</li><li>What is your notice time period? </li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Microsoft Engineer: 2 years (Required)</li></ul>Work Location: In person

Microsoft Engineer (Hybrid Role)

Oxford Policy Management

<div>Overview:
<div>
The Human Resources team at Oxford Policy Management is currently seeking a HR Coordinator / Systems Administrator on a 6 month fixed-term basis.</div><div> 
</div><div>The position is open for two of our global locations - in our New Delhi, India office or Islamabad- Pakistan Office.</div><div></div><div> 
We are an international development consultancy working to improve lives through sustainable policy change in low- and middle-income countries. Our vision is for fair public policy that benefits both people and the planet.</div><div> 
</div><div>Through our global network of offices, we work in partnership with national stakeholders and decision makers to research, design, implement and evaluate impactful public policy. We draw on our local and international sector experts to provide the very best evidence-based support. We deliver projects with expert knowledge and experience, and can be relied upon for excellence in all aspects of project delivery. We work collaboratively, with ambition, to help deliver impactful public policy that will bring about lasting change.</div>
Position Summary:
<div>
HR is at the center of all that we do at OPM. Our role is to ensure that the organization is well positioned to recruit and retain best-in-class talent who can fulfil our mission to improve lives through sustainable policy change.</div><div></div><div> 
In order to support increased workload within the HR team due to a number of current HR projects, we are seeking a a HR Coordinator / Systems Administrator to provide support on a temporary basis. Working as part of a global HR operations team of 4, the HR coordinator is responsible for supporting the effective delivery of all HR operational activities across the employee lifecycle, including HR systems.</div><div> 
As a HR Coordinator at OPM you will be responsible for:</div><div></div><ul><li><div> 
HR Administration:</div><ul><li>
Maintain accurate employee records and processing within Microsoft Dynamics 365 HR system.</li><li>
Prepare employment contracts, letters, and other HR-related documents in accordance with local labor laws.</li><li>
Support onboarding and offboarding processes across global offices.</li><li>
Provide accurate and timely support for all operational HR &amp; Payroll activities across the whole employee lifecycle.</li></ul></li><li><div>
Compliance &amp; Documentation:</div><ul><li>
Ensure HR documentation complies with international labor laws and internal policies.</li></ul></li><li><div>
Data &amp; Systems:</div><ul><li>
Update and maintain employee data in Microsoft Dynamics 365 HR.</li><li>
Support managing systems configurations in Microsoft Dynamics 365 HR system</li><li>
Support with identifying ways to improve systems and HR operational processes.</li></ul></li><li><div>
Supporting Employees &amp; Colleagues:</div><ul><li>
Act as a first point of contact for employee queries</li><li>
Contribute towards high levels of service delivery with key stakeholders throughout the business, responding efficiently to queries and providing advice and guidance that is thoughtful and effective.</li><li>
Communicate with HRBPs to provide day to day support with administration, information and advice.</li></ul></li></ul>
Key Qualifications / Experience / Skills / Behaviours:
<ul><li>A minimum of 2 years experience of working in HR within a global organisation.</li><li>
Demonstrable experience of carrying out HR administration and key activities across the full employee lifecycle, such as on-boarding, offboarding, position management.</li><li>
Solid Experience in using HR systems and confident in picking up new systems.</li><li>
Experience in drafting and co-ordinating employee letters and communications.</li><li>
Able to work effectively and efficiently both independently &amp; in a team.</li><li>
Proactive can-do attitude with the ability to work flexibility and manage workloads effectively.</li><li>
Good team-working skills, demonstrable enthusiasm to use initiative in working as part of a global HR function, within an international business environment.</li><li>
Exceptional communication skills, both written and verbal</li><li>
Familiarity and confidence with Microsoft Systems - particularly, Excel, Word and Teams.</li></ul><h1 class="jobSectionHeader">
Desired qualifications/experience:</h1><ul><li>
Experience working with Microsoft Dynamics HR system.</li><li>
Experience working in a HRIS or HR Systems role, or supporting HR system projects.</li><li>
Experience of working with Applicant Tracking Systems</li><li>
Direct experience of the international development sector.</li><li>
Understanding of employment law and/or regulations in more than one country office location in which OPM operates.</li></ul><div></div><div> 
Whilst we're ideally looking for an experienced human resources professional, we recognise that career paths aren't always linear. If you have relevant transferable experience and a genuine interest in a career in HR and HR systems, we'd also be interested in hearing from you.</div>
Our Offer:
<ul><li>We enable colleagues&rsquo; capacity to grow professionally through enhanced learning resources, opportunities to work cross functionally, and space to engage with a range of internal and external industry events.</li><li>
Our non-hierarchical culture values support, collaboration, intellectual curiosity, and a rich diversity of perspectives.</li><li>
We provide an exceptionally generous annual leave entitlement and a hybrid working model to encourage and enable healthy work/life balance.</li><li>
Wellbeing resources including a global Employee Assistance Programme and access to the Unmind app.</li><li>
Competitive salary and contributory pension scheme.</li></ul><div>
We are strengthened by the diversity of colleagues across our global business and are committed to being an equal opportunities employer, promoting a diverse and inclusive workplace for all.</div><div> 
</div><div>Our recruitment practices reflect our ambition to make the international development sector more inclusive and firm belief that our work delivers the best outcomes when we actively include a diversity of perspectives and experiences.</div>
Application:
<div>
If you share our vision for fair public policy that benefits both people and planet, we would love to hear from you.</div><div> 
</div><div>We review and interview applicants on a rolling basis and encourage you to apply by way of CV via our careers site at the earliest. We may close this advertisement before the published closing date, should a suitable candidate be identified.</div><div></div><div> 
Unfortunately, we are unable to provide visa sponsorship for this role and candidates must have a pre-existing right to work in either India Or Pakistan for their application to be considered.</div><div></div><div> 
Oxford Policy Management is committed to promoting equity, diversity, and inclusion at every level of the business. Should you require adjustments to make the application process more accessible please inform us through completing this form or scan the QR code below.</div></div><div></div>

HR Co-ordinator

Convo

<div>
 
 About The Role
 
 
 
 As a Data Platform Configuration Consultant at Convo, you will play a pivotal role in bridging client business requirements with the technical capabilities of our SaaS revenue management platform. This position involves hands-on configuration, implementation, and technical leadership to deliver scalable, secure, and high-quality solutions for our clients in the consumer goods and enterprise sectors.
 
 
 You will collaborate closely with both client and internal teams to ensure that our solutions drive measurable business value, support advanced data-driven decision-making, and meet project objectives.
 
 
 Success in this role requires a combination of
 
 technical expertise
 
 ,
 
 data science exposure
 
 ,
 
 ERP system knowledge
 
 , and a
 
 consultative approach
 
 to problem-solving, configuration, and business engagement.
 
 
 
 Key Responsibilities
 
 
 
 As a Data Platform Configuration Consultant, your role combines
 
 functional consulting
 
 and
 
 technical data management
 
 responsibilities with an emphasis on the following:
 
 
 <ul>
 <li>
 Hands-on configuration of platform components, data structures, and workflows.
 </li>
 <li>
 Translation of client business processes into system design and configuration.
 </li>
 <li>
 Collaboration with technical teams on data integration, quality, and optimal flows.
 </li>
 <li>
 Leading workshops to gather and validate functional and technical requirements.
 </li>
 <li>
 Configure and document end-to-end solutions using the SaaS platform to meet customer business and technical requirements, ensuring scalability, security, and performance.
 </li>
 <li>
 Analyse the data interfaces to ensure data aligns with ERP specifications, validating data against functional checks, and identifying business scenarios violated by the data
 </li>
 <li>
 Lead and guide technical and business teams across multiple projects, optimizing resources and promoting best practices.
 </li>
 <li>
 Provide expertise in the solution, clearly articulating configuration options and benefits to client business processes, leading discussions on RGM and tying these back to data insights.
 </li>
 <li>
 Driving clients in key configuration decisions in order to maximize business value from our platform
 </li>
 <li>
 Conduct workshops with client teams to gather, formalize, and challenge requirements, translating them into clear functional blueprints and configuration specifications, and ensure system configurations and integrations meet client requirements while minimizing customization
 </li>
 <li>
 Conduct gap analysis on client requirements versus standard platform capabilities, recommending configuration options or integration strategies.
 </li>
 <li>
 Ensure timely data availability, transformation, and enrichment through ETL pipelines and data integration workflows, focusing on data accuracy and usability.
 </li>
 <li>
 Strong understanding of data analysis tools and approaches
 </li>
 <li>
 Provide advisory input on data architecture, data models, and data integration points to enable analytics and reporting.
 </li>
 <li>
 Facilitate test script creation, integration testing, and user acceptance testing to ensure solution quality.
 </li>
 <li>
 Provide technical governance and assurance throughout the delivery lifecycle, identifying and mitigating business and technical risks.
 </li>
 <li>
 Act as a bridge between client and product teams, providing actionable feedback to support continuous improvement.
 </li>
 <li>
 Collaborate with data and integration engineers to ensure accurate data mapping and flow
 </li>
 <li>
 Coach and mentor team members, fostering skill development across solution design, data management, and ERP integration.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Sciences, Data Science, or a related discipline (or equivalent experience).
 </li>
 <li>
 8+ years of experience in configuring and implementing ERP/SaaS solutions, ideally within the CPG or revenue management domain.
 </li>
 <li>
 Proven experience in data modelling and data integration.
 </li>
 <li>
 Strong understanding of ETL processes, data pipelines, and tools for data transformation and integration.
 </li>
 <li>
 Familiarity with Python including NumPy, Pandas and SQL, is a plus
 </li>
 <li>
 Experience with configuringERP systems such as Microsoft Dynamics 365, SAP, Salesforce or equivalent enterprise platforms is a plus
 </li>
 <li>
 Strong analytical skills and a passion for data-driven process optimization.
 </li>
 <li>
 Experience in leading technical teams and managing multiple projects simultaneously.
 </li>
 <li>
 Excellent communication and interpersonal skills, with the ability to facilitate workshops and translate business needs into technical solutions.
 </li>
 <li>
 Highly organized, proactive, and detail-oriented, with a pragmatic approach to problem-solving.
 </li>
 <li>
 Fluent in English with outstanding written and verbal communication abilities.
 
 
 </li>
 </ul>
 
 What We Have For You
 
 
 
 Great compensation package, provident fund, medical benefits for you and your family, an opportunity to participate in company stock ownership plans, meals, frequent performance-tied increments &amp; performance recognition awards, super-cool team members to learn with, and a great lean and agile work culture!
</div>

Data Platform Configuration Consultant

Explore 854+ Client systems technical support administrator in Islamabad this November. Find roles across top companies and apply now to boost your career.