customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

sales manager

marketing manager

call center representative Jobs in Lahore

call center representative

customer services manager

New hair Image

As a Customer Service &amp; Operations Manager, you will serve as the face of New Hair Image - managing customer interactions across channels, guiding clients to the right services, and coordinating our team to deliver excellence. This is a leadership position with both hands-on and managerial responsibilities.Key Responsibilities:<ul><li>Respond to client queries via call, WhatsApp, social media, and in-person.</li><li>Guide customers on suitable hair solutions, services, and products.</li><li>Manage walk-in clients, appointments, and client flow.</li><li>Maintain and update customer records.</li><li>Lead front-desk operations and ensure a warm, welcoming environment.</li><li>Supervise and coordinate with team members to maintain service standards.</li><li>Train and support staff on customer interaction and service protocols.</li><li>Resolve client issues or complaints with professionalism and patience.</li><li>Monitor inventory and coordinate restocking when necessary.</li></ul>Requirements:<ul><li>2&ndash;3 years of customer service experience (preferably in salon, beauty, or retail).</li><li>Strong communication skills&mdash;spoken and written (Urdu &amp; English).</li><li>Ability to multitask, stay organized, and manage pressure calmly.</li><li>Confident, patient, and presentable with a client-first mindset.</li><li>Basic computer and mobile app literacy (e.g., MS Office, booking tools).</li><li>Leadership capability to guide staff and take ownership of client satisfaction.</li></ul>Preferred:<ul><li>Experience working with local clientele.</li><li>Knowledge of haircare services and products.</li><li>Team management or staff training experience.</li><li>Familiarity with social media or local marketing efforts.</li></ul>Compensation &amp; Growth:<ul><li>Salary: PKR 35,000&ndash;50,000 (based on experience &amp; skillset)</li><li>Probation Period: Initial performance evaluation after 3 months</li></ul>Post-Probation: Salary increment and benefits (as per company policy)Job Type: Full-timePay: Rs35,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>Are you able to join immediately? </li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Customer Service & Ops Manager

Raaziq International PVT LTD

Job Responsibilities &amp; Skills:<ul><li>Maintaining a positive, empathetic, and professional attitude toward customers at all times.</li><li>Coordination with airlines and customers on flight booking and confirmations.</li><li>Liaison with stakeholders.</li><li>Providing shipment status from web to shipper.</li><li>Knowing our services inside and out so that you can answer questions.</li><li>Keeping records of customer interactions, transactions, comments, and complaints.</li><li>Providing feedback on the efficiency of the customer service process.</li><li>Ensure customer satisfaction and provide professional customer support.</li></ul>Qualification: Bachelor's in Supply chain/ Marketing. Experience: Fresh To 6 Months. Location: Thokar Niaz Baig, Lahore. Gender: FemaleEmail : muhammad.salman@raaziq.comJob Type: Full-timeWork Location: In person

Customer Services Officer(Female)

Zameen.com

<div>
 
 Zameen.com is looking to hire a passionate candidate for its &lsquo; Customer Services Executive (Outbound)&rsquo; post.
 
 
 
 
 
 
 About Us:
 
 
 
 Zameen.com is Pakistan&rsquo;s Largest Online Real Estate Portal Connecting Buyers with Sellers within &amp; outside the country Zameen.com started its funding first round in 2012 which constituted of several angel investors and substantial investment from venture capital firms. A further two rounds of major investment were closed in late 2015 and early 2016, bringing in a total of $29 million.
 
 
 
 
 
 
 Job Description:
 
 
 
 As a Tele Sales - Sales Consultant, you will be responsible for selling property units, paying visits to clients, understanding client requirements and giving demonstrations while ensuring that deals are closed. While communicating effectively with customers, you will act as the face of the company to ensure each customer has a positive experience at Zameen.com by providing a simple and seamless process.
 
 
 
 
 
 
 Duties and Responsibilities:
 
 
 
 - Understanding clients requirements
 
 
 - Ensure that clients are thoroughly briefed about relevant property units.
 
 
 - Ensure that clients are given demonstrations, carry out site visits and timely closure of deals.
 
 
 - Follow up with clients to understand evolving change in requirements.
 
 
 - Maintain good relationship with the clients.
 
 
 
 
 
 
 Requirements:-
 
 
 
 - Education to degree level or equivalent practical experience.
 
 
 - Passionate about sales. The ideal candidate will have commitment and focus on excellence and customer service, and a strong alignment with our core values
 
 
 -1 year of experience in sales (Fresh Graduates are also encouraged to apply)
 
 
 - Strong communication skills.
 
 
 
 
 
 
 Benefits:-
 
 
 
 An opportunity to become part of a highly professional and dynamic team working on the best practices.
 
 
 - An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.
 
 
 - Local and international exposure with our partner ventures.
 
</div>

Customer Services Executive (Outbound)

PTCL.Official

<div>
 
 We are not just industry leaders; we are redefining excellence with ground-breaking solutions. PTCL Group stands out in the technology industry with its commitment to high-end innovation and leading the way in delivering integrated ICT and Cellular Network services in Pakistan, all rooted in our journey of Culture Transformation &amp; Change Management.
 
 
 
 
 
 
 PTCL Group actively cultivates an inclusive &amp; diverse culture that values and uplifts every individual, regardless of their gender, social background, religion, belief, or disability
 
 .
 
 
 
 
 
 
 PTCL Group Vision &amp; Values:
 
 
 
 
 
 
 With a clear vision to become the largest technology player and the national champion driving the digital transformation of Pakistan, PTCL Group is guided by a set of our unified core values:
 
 
 &middot; Be Resilient
 
 
 &middot; Think Big
 
 
 &middot; Win Every Battle
 
 
 &middot; Value Success.
 
 
 
 
 
 
 IN THIS ROLE YOU WILL
 
 
 
 
 
 
 Be responsible to maintain KPIs (MTTR, MTTP, CHI, Installation Quality), achieve conversion Targets to increase FF base, and complaints reduction (registration, repeated, denied complaints) by addressing core issues.
 
 
 
 
 
 
 HOW CAN YOU EXPRESS YOUR TALENT
 
 
 <ul>
 <li>
 Ensure timely execution of maintenance projects to improve operational KPIs (Copper/FF network)
 </li>
 <li>
 Achieve quality installations while adhering to SLAs and zero pendency.
 </li>
 <li>
 Identify and implement Preventive Maintenance for Copper/FF networks to enhance customer experience.
 </li>
 <li>
 Maintain accurate mapping of Copper/FF network infrastructure.
 </li>
 <li>
 Promote HSE compliance to reduce accidents/injuries among field workers and vendors.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 WHAT YOU NEED TO BE SUCCESSFUL
 
 
 
 
 
 
 
 Qualification:
 
 
 
 
 
 <ul>
 <li>
 BS/ BE (Electrical/Telecom) / MS(Telecom Engineering) from HEC Recognized University
 </li>
 <li>
 3 to 4+ Years of Relevant Experience
 </li>
 </ul>
 
 
 
 
 
 Competencies:
 
 
 <ul>
 <li>
 Excellent understanding of Telecom network operations (Copper/GPON)
 </li>
 <li>
 Communication &amp; Negotiation Skills
 </li>
 <li>
 Data Analytics and Reporting
 </li>
 <li>
 Customer Relationship Management
 </li>
 <li>
 Communication Skills (verbal and written)
 </li>
 </ul>
 
 
 
 
 
 PTCL Group's family-centric policies, offering 6-month maternity and 30-day paternity leave, along with a hybrid work model, redefine the workplace for a balanced and fulfilling career.
 
 
 
 
 
 
 
 
 #ExpressYourTalent #ReadyToRise #TayyarHo
 
 
 
</div>

Customer Operations Manager

Al Tariq of Companies

<ul><li>Master's degree</li><li>Strong reading skills</li><li>Proficient in spoken and written English</li></ul><ul><li>Handling face-to-face customer inquiries</li><li>Responsible for maintaining data and reports</li><li>Proficient in using computers, including Microsoft Word and Excel</li><li>Familiar with social media platforms and search engines</li></ul>Job Experience: 3 yearsJob Placement: LahoreJob Type: Full-timePay: Rs55,000.00 - Rs60,000.00 per monthWork Location: In person

Female Customer Services Officer

BridgeBlue Pakistan

We are hiringManager &ndash; Client Services &amp; Operations (Female Only) for our customer service centre based at DHA Phase-6, LahoreRequirement: Must have 05 years of relevant experienceMust be able to handle daily office operations and clients and lead a team of 15-20 persons.Maintain a exceptional customer services experience.Exceptional Communication SkillsEducation: Master in Public Administration or EquivalentOffice Location: DHA Phase-6,Timings: 9am to 5pm (Mon-Sat)Job Type: Full-timePay: From Rs120,000.00 per monthApplication Question(s):<ul><li>Have you read the Job ad and requirement carefully?</li></ul>Education:<ul><li>Master's (Required)</li></ul>Experience:<ul><li>Operations and Customer Care: 5 years (Required)</li></ul>Work Location: In person

Manager Client Services and Operations

Cosmetique

We are seeking a proactive and customer-focused Branch Manager to manage the day-to-day operations of our skincare branch. The ideal candidate should have a strong background in skincare or beauty services, excellent team leadership skills, and a passion for delivering exceptional client experiences.Key Responsibilities:<ul><li>Oversee the daily functioning of the skincare branch, ensuring operational excellence.</li><li>Supervise and coordinate staff including skincare therapists, front desk, and sales associates.</li><li>Ensure excellent customer service and client satisfaction at all times.</li><li>Achieve monthly sales targets and service revenue goals.</li><li>Monitor staff performance and provide regular training or feedback.</li><li>Maintain stock levels and oversee inventory management and ordering.</li><li>Implement in-branch promotions and offers to drive customer engagement.</li><li>Manage appointment scheduling and ensure smooth client flow.</li><li>Handle customer queries, feedback, and complaints in a professional manner.</li><li>Maintain hygiene, cleanliness, and safety standards in compliance with company and health regulations.</li><li>Prepare and submit reports on sales, staff attendance, customer feedback, and inventory.</li></ul>Requirements:<ul><li>1&ndash;3 years of experience in skincare, beauty, salon, or spa operations.</li><li>Prior experience in a supervisory or incharge role is preferred.</li><li>Good knowledge of skincare products, services, and treatments.</li><li>Strong leadership and team management skills.</li><li>Excellent communication and customer service abilities.</li><li>Basic knowledge of billing, POS systems, and scheduling tools.</li><li>Organized, proactive, and result-oriented.</li><li>WhatsApp Number 0311 7770914 Email address hr@cosmetique.com.pk</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>&quot;We believe our employees are our greatest asset. We are committed to fostering a supportive, inclusive, and growth-oriented environment where every team member feels valued, empowered, and inspired to reach their full potential.&quot;</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>2-years: 1 year (Required)</li></ul>Language:<ul><li>English, Urdu (Required)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Willingness to travel:<ul><li>100% (Required)</li></ul>Work Location: In person

Branch Manager

Explore 1335+ Customer services manager in Lahore this September. Find roles across top companies and apply now to boost your career.