sales manager

marketing manager

account manager

product manager

marketing coordinator

customer strategy manager

Royal Smart Properties

Royal Smart Limousine LLC is Dubai&rsquo;s leading provider of luxury and executive transportation solutions, trusted by high-net-worth individuals, tourists, and elite hospitality brands. With a growing presence in the premium mobility sector, we are expanding our direct-to-consumer business and seeking an experienced B2C Manager to drive retail sales, customer acquisition, and digital engagement.Role Overview The B2C Manager will lead strategies to attract, engage, and retain individual clients in Dubai&rsquo;s fast-growing premium mobility and tourism market. This role requires a commercially driven leader with strong expertise in consumer sales, digital platforms, and customer experience management. The ideal candidate will balance revenue growth with brand prestige, delivering tailored solutions for VIP clients, tourists, and residents.Key ResponsibilitiesConsumer Sales &amp; Growth<ul><li>Drive B2C revenue through direct bookings, online channels, and retail partnerships.</li><li>Launch targeted campaigns to acquire high-value customers (tourists, VIP residents, families, event travelers).</li><li>Develop and manage loyalty programs, packages, and promotions tailored to different customer segments.</li><li>Achieve and exceed monthly sales and growth targets.</li></ul>Digital &amp; Channel Management<ul><li>Oversee RSL&rsquo;s digital sales platforms, including website, mobile app, and online booking portals.</li><li>Collaborate with Marketing to run performance-driven digital campaigns (SEO, SEM, social media, influencer collaborations).</li><li>Optimize customer journey across digital touchpoints to maximize conversions and repeat bookings.</li></ul>Customer Experience &amp; Relationship Management<ul><li>Ensure world-class service standards are delivered to individual customers at every interaction.</li><li>Gather and analyze customer feedback to continuously improve services.</li><li>Act as the primary point of contact for VIP clients, providing concierge-level support.</li><li>Work with Operations to ensure seamless execution of customer bookings.</li></ul>Partnerships &amp; Market Expansion<ul><li>Develop partnerships with travel agencies, hotels, lifestyle platforms, and tourism boards.</li><li>Identify cross-selling opportunities with luxury lifestyle services (events, retail, aviation, hospitality).</li><li>Support expansion into new consumer markets within the UAE and regionally.</li></ul>Analytics &amp; Market Intelligence<ul><li>Monitor customer trends, competitor offerings, and tourism dynamics to shape strategy.</li><li>Prepare regular reports on B2C performance, revenue, and ROI of campaigns.</li><li>Recommend data-driven strategies to improve customer lifetime value.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field (MBA preferred).</li><li>5&ndash;8 years of proven B2C sales/marketing experience in luxury transportation, hospitality, tourism, or lifestyle sectors.</li><li>Strong understanding of consumer behavior in the UAE market.</li><li>Experience with digital marketing tools, CRM platforms (Salesforce, Zoho, Odoo), and analytics.</li><li>Exceptional communication, negotiation, and presentation skills.</li><li>Valid UAE Driving License (mandatory).</li><li>Fluency in English; Arabic or additional languages is an advantage.</li></ul>Job Type: Full-timePay: AED8,000.00 - AED10,000.00 per month

B2C Manager

Quorum Software

<div>Customer Success Manager, Middle East
Location: Dubai, UAE
Model of Work: Hybrid 
Are you excited by challenges? Do you enjoy working in a fast-paced, international and dynamic environment? Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil &amp; gas transformation.
Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies.
Overview<div>
The primary role of the enterprise Customer Success Manager (CSM) position is to manage a portfolio of key customers by building relationships with those customers, assuring that they have a positive experience with Quorum Products and Services. This is achieved by directly being accountable for customer health reporting and becoming the sponsor for each assigned customer&rsquo;s journey with Quorum. You will be managing an annual recurring revenue of between $5M-$10M per year with some of our largest and longest standing customers. You will contribute to helping support strategies to maximize customer health, acquisition, retention, and profitability with Quorum. Our ideal candidate is technology savvy with excellent communication skills, a strong team player, understands how to influence without direct authority and has a solid understanding of the energy industry. Critical to the candidate&rsquo;s success will be possessing project management experience, problem solving skills, data analytics familiarity, a continuous improvement mindset, account management and/or customer success experience. The CSM is responsible for account level relationship management, escalations, value planning, feedback loops, customer action plans and lots of coordination between numerous internal and customer facing stakeholders.</div><div>
The position is based in Dubai, UAE.</div> 
Responsibilities<ul><li>
Customer action plans and onboarding</li><li>
Customer Monthly and Quarterly regular touch points</li><li>
Account Escalations</li><li>
Customer Health Monitoring and Reporting</li><li>
Renewals</li><li>
Cross-Organizational Coordination</li><li>
CSAT Initiatives to improve customer health, backlog, etc.</li><li>
Work with sales to commercialize account opportunities</li><li>
Help customers solve problems/challenges</li><li>
Customer Health Improvements</li><li>
Churn Prevention</li><li>
And other duties as assigned.</li></ul> 
Requirements<ul><li>
Master Degree or 4 year degree from accredited university</li><li>
Preferred: Min 5 years experience in a Customer Service or Account Management related role</li><li>
Preferred: Oil and Gas industry experience with familiarity to one or many of the following; upstream, midstream, transportation, and measurement</li><li>
Excellent Interpersonal Skills - able to develop productive relationships with colleagues, customers and associates</li><li>
Problem solving, ability to communicate with the highest level in customer organizations</li><li>
Strong written, oral communication and presentation skills</li><li>
Strong time management and organizational skills with an attention to detail and ability to handle multiple priorities effectively</li><li>
Data Analytics competencies</li><li>
Fluent in English, both written and verbal</li></ul> 
About Quorum Software 
Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com.
Diversity Statement: At Quorum, we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other characteristics that make us unique. We have a DEI committee focused on Culture, Advocacy and Talent, have company-wide Unconscious Bias training and more.</div>

Customer Success Manager (Hybrid Work Schedule)

Gold Future Investment LLC

DescriptionWe are seeking a dynamic and results-oriented CRM Executive to join our growing team. As a CRM Executive, you will play a pivotal role in managing our customer relationship management strategies to enhance customer satisfaction and retention. This position is ideal for an individual who is passionate about utilizing data and technology to elevate customer experiences. You will be responsible for developing and implementing CRM initiatives that align with our business goals while fostering long-term relationships with our customers. The successful candidate will possess a keen understanding of analytics and effective communication skills, enabling them to analyze customer data, identify trends, and formulate strategies that drive engagement. You will work closely with cross-functional teams to ensure the seamless execution of CRM campaigns, utilizing your expertise to drive performance metrics and deliver actionable insights. In this challenging yet rewarding role, your knack for innovation and problem-solving will be essential in adapting CRM approaches to meet the changing needs of our clientele. If you are ready to contribute to our mission of providing exceptional service and are eager to make a significant impact within our organization, we would love to meet you.Responsibilities<ul><li>Develop and implement effective CRM strategies to improve customer satisfaction and retention rates.</li><li>Analyze customer behavior and preferences through data mining and generate actionable insights for targeted marketing campaigns.</li><li>Collaborate with marketing teams to design and execute multi-channel campaigns that leverage CRM capabilities.</li><li>Manage customer databases and maintain up-to-date records to ensure accuracy in data reporting and analysis.</li><li>Monitor and report on CRM performance metrics, providing regular updates to senior management.</li><li>Facilitate training and support for team members on CRM tools and best practices to enhance overall productivity.</li><li>Engage with customers through feedback surveys and personalized communications to capture needs and expectations.</li></ul>Requirements<ul><li>Bachelor's degree in Marketing, Business Administration, or a related field.</li><li>Proven experience in CRM management or a similar role, preferably in a customer-facing industry.</li><li>Strong analytical skills with the ability to interpret data and generate insightful reports.</li><li>Familiarity with CRM software and other marketing tools; experience with Salesforce is a plus.</li><li>Excellent communication and interpersonal skills for effective collaboration.</li><li>Ability to work independently as well as part of a team in a fast-paced environment.</li><li>Detail-oriented with strong organizational skills to manage multiple projects simultaneously.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>What is your visa status and validity period?</li><li>What is your expected salary?</li><li>Are you able to join immediately or with notice period?</li></ul>

Customer Relationship Management Executive (CRM)

Samana Group of Companies

Key Responsibilities:<ul><li>Manage and update CRM systems with accurate client data, sales progress, and documentation.</li><li>Handle post-sales processes including agreements, payment schedules, and handover documentation.</li><li>Act as the primary point of contact for clients, addressing queries and resolving issues promptly.</li><li>Coordinate with finance for invoicing, collections, and payment follow-ups.</li><li>Work with sales, operations, and marketing teams to ensure smooth customer journeys.</li><li>Track and report customer interactions, feedback, and service performance.</li><li>Assist in organizing property handovers, client events, and communication campaigns.</li><li>Ensure compliance with RERA and Dubai Land Department (DLD) requirements.</li><li>Support initiatives to improve customer experience and retention.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration or related field.</li><li>2&ndash;4 years of experience in CRM or customer service (real estate industry preferred).</li><li>Strong knowledge of Dubai real estate processes and RERA regulations.</li><li>Proficiency in CRM tools and MS Office Suite.</li><li>Excellent communication, problem-solving, and interpersonal skills.</li><li>Ability to multitask and handle client expectations professionally.</li></ul>Experience in Luxury portfolios.Job Type: Full-timePay: AED1.00 - AED2.00 per month

CRM Executive

Puffy

<div>
 
 
 Are you the 1 in 45,908 CRO Experts who is bored with incremental gains?
 
 
 
 
 We're looking for an architect to own and design our entire on-site revenue engine from our global HQ in Dubai.
 
 
 
 
 
 
 As our CRO Expert, you will have the radical freedom, the budget, and the AI-native toolbox to move beyond incremental optimization and build a world-class conversion ecosystem. This isn't a role where you prove a hypothesis; it's a role where you write the new playbook.
 
 
 
 
 
 
 (Note: This is an on-site role in Dubai. Full relocation and visa sponsorship are provided.)
 
 
 
 
 
 
 We believe elite talent deserves a premium commitment. We back our vision with two things you won't find anywhere else:
 
 a world-class lifestyle
 
 and the world's most
 
 advanced AI-Native toolbox.
 
 
 
 
 
 
 
 Your Reward (The Lifestyle):
 
 A highly competitive and transparent salary of
 
 AED 22,000 - AED 31,000/month + up to 25% monthly performance bonus, all tax-free
 
 and top in class
 
 
 
 
 
 
 Your Toolbox (The Unfair Advantage):
 
 While other companies are still debating which A/B testing tool to use, we are rebuilding our entire growth engine around a state-of-the-art, AI-native optimization stack. You will architect strategy in a truly predictive environment, a competitive advantage few CRO Managers in the world will have.
 
 
 
 
 
 At Puffy, we're not just offering a job. We're offering you a plan to realize your full potential:
 
 
 
 
 <ul>
 <li>
 
 Directly Architect the On-Site Revenue Engine:
 
 You won't just run tests&mdash;you will work directly with our Forbes Council CEO to design and own the entire on-site conversion strategy. Your data-driven roadmap will be the company's roadmap.
 </li>
 <li>
 
 Act with Radical Freedom:
 
 We've eliminated the red tape that suffocates A-Players. You'll have the budget, our advanced AI-native stack, and the autonomy to test, innovate, and scale winning strategies across the entire user journey without layers of approval.
 </li>
 <li>
 
 Experience True Impact:
 
 You will see the direct line from your optimization roadmap to our multi-million dollar revenue stream, establishing Puffy as the premier luxury mattress brand on a global stage.
 </li>
 </ul>
 
 
 
 
 
 This role is for you if:
 
 
 <ul>
 <li>
 You have a
 
 3+ year
 
 history of measurably lifting
 
 conversion rates
 
 (
 
 CRO
 
 )for e-commerce or D2C brands.
 </li>
 <li>
 You don&rsquo;t just see data; you see the story behind the click, the psychology behind the scroll, and the clear path to a higher conversion rate.
 </li>
 <li>
 You are a strategic problem-solver who understands that a winning test is a blend of sharp data, persuasive copy, and seamless user experience.
 </li>
 </ul>
 
 
 
 
 
 The Puffy DNA
 
 
 
 We&rsquo;re
 
 restless, perpetually hungry, and fast-paced
 
 , driven by an unwavering belief that we can outperform any competitor &mdash; regardless of their size. Let's understand what success means for you:
 
 <ul>
 <li>
 
 Be the Owner:
 
 We don't hire employees; we welcome owners. You are given the autonomy to make decisions and the expectation to see them through. You proactively identify and solve problems beyond your defined role, because you&rsquo;re accountable for results - not activity.
 </li>
 <li>
 
 Execute with Urgency:
 
 Our mission demands relentless speed and precision. We thrive in a high-stakes, dynamic environment by making thoughtful decisions quickly, acting decisively and operating with a constant sense of purpose that separates us from the competition.
 </li>
 <li>
 
 Demand Excellence:
 
 We are not here to do what's easy; we are here to solve the hard problems that others can't. You will push the boundaries of your craft and insist on the highest standards to deliver impactful results.
 </li>
 <li>
 
 Go All-In:
 
 When the mission demands it, we rally as one team to cross the finish line. Critical projects require critical commitment, and here, going all-in means you&rsquo;ll grow faster, achieve more, and be part of wins worth working for.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Here's What Success Looks Like:
 
 
 
 In 12-24 months, you will have built a world-class conversion engine, accelerated your path to leadership, and be living a tax-free, world-class lifestyle in Dubai. You will look back at this as the moment your career transformed from being a great optimizer to being a true industry architect.
 
 
 
 
 
 The Alternative is clear: another year in a role where your potential is capped and your best ideas die in committee.
 
 
 
 
 
 
 Ready to Shape Your Story?
 
 
 
 Click "Apply" and take the first step. Our streamlined 3-phase hiring process is designed for elite talent like you. If you pass our online assessment, you could be invited to Phase 2 within one business day.
 
</div>

AI-First CRO Manager (Build an AI-native global brand in Dubai)

Keeta

<div>
 
 
 Job Responsibilities:
 
 
 
 1. Responsible for the daily management of food delivery service vendors, including but not limited to onboarding, performance evaluation, termination, and risk control, based on the UAE food delivery business model and service vendor strategies. Ensure service vendors&rsquo; operations align with business goals and drive growth.
 
 
 2. Analyze service vendors&rsquo; operational performance to identify growth opportunities. Provide business development recommendations and profit optimization strategies from perspectives such as target achievement, customer composition, and strategic planning. Collaborate with service vendors to implement actionable plans, and ensure alignment with UAE food delivery market demands for sustainable operations.
 
 
 4. Build strong partnerships with service vendors, guiding them to invest in and contribute to key platform products and projects. Continuously refine best practices for the service vendor ecosystem and UAE food delivery industry, driving business innovation.
 
 
 
 
 
 
 Job Requirements:
 
 
 
 1. 3+ years of experience in food delivery/catering client management or service vendor management preferred.
 
 
 2. Excellent interpersonal and negotiation skills, proposal development expertise, and solid sales knowledge.
 
 
 3. Strong self-motivation and execution ability; adept at independently mastering internal/external product information and applying it to real business scenarios.
 
 
 4. Resilient under pressure, passionate about challenges, integrity-driven, and aligned with company values.
 
</div>

Vendor Strategy&Operation Manager

AL MOFTAH ALDHABI BUILDING CONTRACTING LLC

Headquartered in Dubai, UAE, HZ Development is a leading full-service real estate and development firm known for innovation, quality, and excellence. With 1,000+ residential and retail units delivered, we specialize in: * Building &amp; Development * Investment &amp; Asset Management * Construction &amp; Property Management * Master Planning &amp; Design We adapt to market trends, seize opportunities, and shape the future of real estate with sustainable and cutting-edge solutions.We are looking for dynamic CRM Executive with 3-5 years of experience in Real Estate Development in U.A.E.Role and Responsibilities:Lead &amp; Inquiry Management:&middot; Capture and track leads from online portals, website forms, walk-ins social/Meta campaigns, and referrals.&middot; Assign and follow up on leads in coordination with the sales team to ensure timely engagement.&middot; Maintain lead database and monitor follow-up timelines to reduce lead leakage.CRM System Administration:&middot; Manage and update CRM platforms (Bitrix24).&middot; Ensure data accuracy, deduplication, and compliance with company and legal standards.&middot; Generate automated tasks, reminders, and workflows for sales activities.Customer &amp; Broker Relationship Management:&middot; Manage communication across pre-sales, booking, and post-sales phases.&middot; Send personalized communication (Emails, WhatsApp) to clients and brokers at each stage of the sales journey.&middot; Communicate reminders, document submission deadlines, and milestone updates.&middot; Support onboarding of new brokers and ensure they have the necessary project materials.Documentation Handling (Customers &amp; Brokers):&middot; Prepare and issue key documents such as Booking forms, Sales Purchase Agreement, Brokerage Registration Agreement to sell (in coordination with legal)&middot; Assist in the collection and verification of customer KYC documents and required proofs.&middot; Coordinate with brokers to share company documents for registration&middot; Track and maintain documentation logs for compliance and auditing purposes.&middot; Monitor the customer journey from inquiry to booking and handover.Reporting &amp; Insights:&middot; Prepare regular reports on lead status, campaign performance, conversion rates, and sales trends.&middot; Provide actionable insights to sales and marketing teams for process improvements.Requirements:&middot; 3-5 Years experience in real estate CRM operations and documentation workflows in UAE.&middot; Familiarity with CRM tools &ldquo;Bitrix24&rdquo;.&middot; Strong communication, organizational, and follow-up skills.&middot; Proficiency in Microsoft Excel, Word, and basic reporting tools.&middot; Understanding of real estate documentation, RERA compliance, and KYC norms.Apply by sharing your resume at: careers@hzdeveloper.aeJob Type: Full-time

Explore 4175+ Customer strategy manager in Dubai this September. Find roles across top companies and apply now to boost your career.

4175 customer strategy manager jobs IN Dubai

B2C Manager

Customer Success Manager (Hybrid Work Schedule)

Customer Relationship Management Executive (CRM)

CRM Executive

AI-First CRO Manager (Build an AI-native global brand in Dubai)

Vendor Strategy&Operation Manager

CRM Executive