account manager

assistant manager - key accounts Jobs in Noida

assistant manager - key accounts

associate business advisor

inside sales executive

key account manager

customer success account manager

Adobe

<div>
 
 Our Company
 
 
 
 Changing the world through digital experiences is what Adobe&rsquo;s all about. We give everyone&mdash;from emerging artists to global brands&mdash;everything they need to design and deliver exceptional digital experiences! We&rsquo;re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
 
 
 We&rsquo;re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
 
 
 
 Adobe
 
 Changing the world through digital experiences is what Adobe&rsquo;s all about. We give everyone&mdash;from emerging artists to global brands&mdash;everything they need to design and deliver exceptional digital experiences. We&rsquo;re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We&rsquo;re on a mission to hire the very best and are committed to creating exceptional employee experiences. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours.
 
 
 
 The Art of Sales is changing
 
 : The concept of selling has been around for decades, but businesses are digital now. The way sales are conducted must modernize too. In most companies, sales teams are somewhere on the journey below:
 
 
 <ul>
 <li>
 Sales scratches out their own leads by prospecting their networks, sending one-off or batch emails.
 </li>
 <li>
 Marketing turns over long lists of leads, which are typically contacts in your target audience On the other hand, we at Adobe &ndash; ICX sales are a Modern Sales Team of 400+ Digital sellers, supported by analytics and data science teams. We are integrated with Adobe.com digital marketing &amp; engagement funnel and are developing capabilities on picking cues from the customers demographic (who) &amp; behavioral (what) data that they leave on their journey with our business to predict next &lsquo;sales action&rsquo; that will lead to revenue conversions (Future state).
 
 
 </li>
 </ul>
 
 The Challenge
 
 : We are expanding a team of Account Managers who will work with a focused cohort of the reseller transacted book of business to expand and grow Adobe&rsquo;s footprint. This role is crucial in driving revenue growth through strategic cross-sell and upsell initiatives. The incumbent would be responsible for helping the customers adopt the solution with ease, optimizing their product experience and guiding them to internal support teams if need be. This role entails nurturing and co-selling with partners where a rep. will be responsible for the entire gambit of account management like Strategic Account planning, Client Need assessment, building connects strategies with multiple stakeholders, conducting extensive account reviews, driving growth through cross-selling / upselling, and building long-term relationships. KPIs for this role will be maximizing Net ARR by growing Gross and mitigating Cancels.
 
 
 
 What You&rsquo;ll Do As An Account Manager
 
 
 
 <ul>
 <li>
 Plays a critical role in developing and managing relationships with large customers from the ICX-Reseller book of business.
 </li>
 <li>
 Build Connects and nurture strong relationships with managers and decision-makers in these large accounts. Expand business relationships beyond IT and Procurement into the C-Suite. You will need to map target org at departmental level to succeed in this role.
 </li>
 <li>
 Drive revenue growth by identifying upsell and cross-sell opportunities. You would be responsible for driving Net ARR from the allocated customers for the various Digital Media solutions.
 </li>
 <li>
 One of the key measurement metrics will be how well a rep can reach out to the large book of business, building connections and engagements.
 </li>
 <li>
 Account manager&rsquo;s primary goal will be to understand Customer&rsquo;s business needs / pain points on document workflows &amp; creative content creation, offer solutions, and foster long-term partnerships that drive business growth.
 </li>
 <li>
 Managing the opportunity pipeline from week to week, providing accurate and timely updates to management on progress and outlook. As an Account manager, you will be responsible and measured on how well you are executing on the key products such as Acrobat, Acrobat AI, Express, Acrobat Sign
 </li>
 <li>
 Research customer contracts and purchasing history in Adobe's various customer management systems &amp; external sources such as LinkedIn, ZoomInfo, etc. to figure out the expansion opportunity in an account.
 </li>
 <li>
 Devise customized connect strategy based on the account plan.
 </li>
 <li>
 Identify the segments that have a high propensity for Adobe&rsquo;s solutions and then plan customer outreach and meetings.
 </li>
 <li>
 Sell into multiple levels of an organization, performing outbound prospecting to existing customers to identify new business relationships.
 </li>
 <li>
 Engage customers daily via Teams / Video calls to conducting extensive account reviews.
 </li>
 <li>
 During the account review understand clients' strategic goals, challenges, and pain points, and propose tailored solutions to address them. Develop and execute strategic account plans that align with clients' business objectives.
 </li>
 <li>
 Lead negotiations and pricing discussions to achieve mutually beneficial outcomes.
 </li>
 <li>
 You will serve as a trusted advisor ensuring the successful deployment of products.
 </li>
 <li>
 Address any issues or concerns promptly to maintain positive client relationships.
 </li>
 <li>
 Stay informed about industry trends, regulatory changes, and the competitive landscape of Document / Creative domain. Provide clients with valuable insights and thought leadership on industry best practices.
 </li>
 <li>
 Collaborate with Solution Specialists to maximize footprint of growing Adobe Solution streams like Adobe Acrobat &amp; Sign, Creative Cloud, Substance, Stock etc.
 </li>
 <li>
 Act as the voice of the client within the organization, representing their interests and needs.
 
 
 </li>
 </ul>
 
 What You Need To Succeed
 
 
 
 <ul>
 <li>
 MM/Enterprise Segment exposure and proven ability to manage a large customer set.
 </li>
 <li>
 3 + Years&rsquo; experience in a similar role, with experience in selling SAAS solutions preferred.
 </li>
 <li>
 Proven track record leading a matrixed organization to sell SAAS solutions and the ability to expand influence on multiple stakeholders in the customer environment
 </li>
 <li>
 Ability to forge and maintain strong business relationships from IT to the C-Suite.
 </li>
 <li>
 Excellent communication and presentation skills and capable of presenting with any person, at any level within a customer.
 </li>
 <li>
 Proven experience of using quantitative and qualitative analysis to identify new sales opportunities.
 </li>
 <li>
 Should have skills that clearly demonstrate the ability to manage accounts and sell solutions.
 </li>
 <li>
 Flair for technology and ability to lead a customer conversation with value-selling rather than product features pitch.
 </li>
 <li>
 Ability to independently give basic product demos to customers.
 </li>
 <li>
 International Sales Experience with exposure to NA markets preferably.
 </li>
 <li>
 Working hours will coincide with the US Time Zones
 </li>
 <li>
 Bachelor&rsquo;s Degree or Equivalent
 
 
 </li>
 </ul>
 
 Internal Opportunities
 
 
 
 Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We&rsquo;re glad that you&rsquo;re pursuing a new opportunity at Adobe!
 
 
 
 Put your best foot forward:
 
 
 
 <ul>
 <li>
 Update your Resume/CV and Workday profile &ndash; don&rsquo;t forget to include your uniquely &lsquo;Adobe&rsquo; experiences and volunteer work.
 </li>
 <li>
 Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you&rsquo;re interested in.
 </li>
 <li>
 Check out these tips to help you prep for interviews.
 </li>
 <li>
 If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity &amp; Payroll.
 
 
 </li>
 </ul>
 Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.
 
 
 At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you&rsquo;re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
 
 
 
 Adobe is an equal opportunity and affirmative action employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.
 
 
 
 
 If you have a disability or special need that requires accommodation to navigate our internal careers site or to complete the application process, please contact
 
 accommodations@adobe.com
 
 .
 
 
 
 Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 
 
 Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
</div>

Customer Success Account Manager

<div>
 
 Our Company
 
 
 
 Changing the world through digital experiences is what Adobe&rsquo;s all about. We give everyone&mdash;from emerging artists to global brands&mdash;everything they need to design and deliver exceptional digital experiences! We&rsquo;re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
 
 
 We&rsquo;re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
 
 
 Role: Manager, Inside Sales
 
 
 Location: Remote India
 
 
 Shift: North America (6:30pm 3:30am IST)
 
 
 
 Role Summary
 
 
 
 Ensures that the customer is satisfied with company projects and services. Works closely with Sales Account Manager and oversees day-to-day relationship with client. Ensures that schedules and budgets are met according to contractual agreements. Works with client to cultivate future projects and qualify new opportunities. Consults with other team members (project management/services/support/customer care) to be sure mutual objectives are met.
 
 
 
 Job Description Summary
 
 
 
 Administers/designs the inside/telesales representatives&rsquo; sales incentive plan. Trains, mentors, coaches, and supervises inside/telesales staff. Has thorough knowledge of the organization&rsquo;s products/services. Prioritizes and allocates resources. Typically works with the field sales organization to ensure that representatives are provided adequate support in the field. May work with inside/telesales representatives to develop channel partnerships. Responsible for market development, setting targets, and ensuring that revenue is generated.
 
 
 
 Adobe
 
 
 
 Changing the world through digital experiences is what Adobe&rsquo;s all about. We give everyone&mdash;from emerging artists to global brands&mdash;everything they need to design and deliver exceptional digital experiences. We&rsquo;re passionate about empowering people to build alluring and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
 
 
 We&rsquo;re on a mission to hire the very best and are committed to creating exceptional employee experiences. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours.
 
 
 
 The Art of Sales is changing
 
 
 
 The concept of selling has been around for decades, but businesses are digital now. The way sales are conducted must modernise too.
 
 
 In most companies, sales teams are somewhere on the journey below:
 
 
 Sales scratches out their own leads by prospecting their networks, sending one-off or batch emails. Marketing turns over long lists of leads, which are typically contacts in your target audience Marketing has established a repeated process of generating MQL, SAL &amp; SQL that yield some measurable returns. They sometime add lead scoring to this mix.
 
 
 On the other hand, we at Adobe - GBD are a Modern Sales team of 250+ Digital sellers, supported by analytics and data science teams. We are integrated with Adobe.com digital marketing &amp; engagement funnel and are developing capabilities on picking cues from the customers demographic (who) &amp; behavioral (what) data that they leave on their journey with our business to predict next &lsquo;sales action&rsquo; that will lead to revenue conversions (Future state).
 
 
 
 The Challenge:
 
 
 
 We are looking for a Sales Manager and Leader who is responsible for leading sales for a team and enable the Digital Sales team to continue exceeding the defined sales goals and KPIs across the North Americas territory. You would be responsible for the Digital Media portfolio of Adobe.
 
 
 An ideal candidate would be an inspiring leader with a consistent record of leading successful sales operations on field or in Digital Sales of reasonable size and possess the ability to turn findings into executable plans. He / She must also be an inspiring leader able to build, develop &amp; inspire a successful team.
 
 
 
 What you will do:
 
 
 
 As a Leader:
 
 
 <ul>
 <li>
 Leading the team by coaching, mentoring &amp; motivating the team with a high level of EQ &amp; becoming a trusted leader for the team.
 </li>
 <li>
 Should possess strong collaboration skills, as the Digital Sellers leverage other teams for their own success.
 </li>
 <li>
 Driving the highest level of performance from the team at the same time role modelling &amp; instilling Adobe values in the team.
 </li>
 <li>
 Building knowledge of Adobe products and services &ndash; their features, benefits, prices, and additional services.
 </li>
 <li>
 Developing ways to coach the team to identify customer needs and pitch the relevant product benefits to complete a sale.
 </li>
 <li>
 Working with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute. Analyze business goals, customer &amp; agent data &amp; daily reports to find areas of continuous improvement.
 
 
 </li>
 </ul>
 
 As Sales Professional:
 
 
 
 <ul>
 <li>
 The Adobe Manager will manage a set of sellers and will be accountable to help identify, drive &amp; close revenue from existing Adobe Direct customers.
 </li>
 <li>
 Will be responsible for leading the &ldquo;more connect per seller&rdquo; and &ldquo;more per connect&rdquo; GBD philosophy.
 </li>
 <li>
 Will be responsible for developing account penetration strategies, identifying business opportunities by creating and implementing campaigns (phone/email)
 </li>
 <li>
 You will help consolidate feedback from team, to identify and capture customer journeys and present / implement proposals to nudge the stalled ones.
 </li>
 <li>
 You will drive sales management with a more rigorous, focused and metrics-driven approach to streamline sales processes, increase productivity, manage pipeline, forecast and drive desired sales behaviors to achieve the future state.
 </li>
 <li>
 You will monitor, coach, and develop ways to coach the team to identify customer needs and pitch the relevant product benefits to complete a sale.
 </li>
 <li>
 You will accomplish GBD human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; communicating job expectations; monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions.
 </li>
 <li>
 You will maintain a daily cadence of leads/ CTA touched; opportunities created and transactions.
 </li>
 <li>
 Define and Achieve Weekly, Monthly &amp; Quarterly targets for the team both on the input &amp; Output parameters.
 
 
 </li>
 </ul>
 
 What You Need To Succeed
 
 
 
 <ul>
 <li>
 Demonstrated success in previous experiences with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line.
 </li>
 <li>
 Possess the art of successfully managing the team virtually, given that we are a remote sales team.
 </li>
 <li>
 Demonstrated ability to be a quick learner.
 </li>
 <li>
 Should know how to motivate and lead the team to build skills on new Adobe Solutions
 </li>
 <li>
 Ability to compile &amp; analyze complex data, translate the results into actionable deliverables and present in digestible form to the entire organization.
 </li>
 <li>
 Willingness to work across shifts.
 </li>
 <li>
 Advanced knowledge of Sales Operations, Technology used in Digital sales.
 </li>
 <li>
 Thought leadership on Sales, Customer Success, and Subscription management.
 </li>
 <li>
 Postgraduate with over 10 years of experience in Field Sales and/or Digital Sales
 </li>
 <li>
 Proven ability to effectively manage people effectively, hire and train, coach new sales team members.
 </li>
 <li>
 Proven ability to communicate and present to management new ideas, proposals and feedback to move the business forward.
 
 
 </li>
 </ul>
 
 Get to know the team
 
 
 
 
 Adobe&rsquo;s
 
 
 Digital
 
 
 Media
 
 
 Business
 
 
 Unit
 
 
 
 Adobe&rsquo;s Digital Media Business Unit focuses on advancing state of the art content and driving digital transformation of industries. It provides tools and services that enable individuals, small businesses, and enterprises to create, publish, promote, manage and monetize their content anywhere through the Adobe Creative Cloud and Document Cloud.
 
 
 Adobe&rsquo;s creative and document solutions are used by designers, photographers, filmmakers, content publishers, storytellers, UX designers, knowledge workers, consumers and more. Through our connected apps and services, customers have all the tools and assets they need to create and manage content across desktop and mobile devices.
 
 
 Take a peek into Adobe life in this video.
 
 
 Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 
 
 Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
</div>

Manager Inside Sales

Wiley

<div>
 
 Job Description
 
 
 
 Accounts Receivable Executive
 
 
 
 Location:
 
 
 
 Noida, Uttar Pradesh, IND
 
 
 Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it&rsquo;s in our differences that we empower the way the world learns.
 
 
 
 About The Role
 
 
 
 Reporting to the Manager of Accounts Receivable, the incumbent will assume the responsibility of performing Cash Application activities for Wiley Global. This includes lockbox payments, wire payments, refunds, cash deposits, and payment allocations. Another key role of this position is to respond to simple and standard customer queries related to their payments. Additional responsibilities include daily/weekly/monthly reporting of Cash Applications &amp; ensuring SLAs &amp; KPIs for Cash application are met. This role needs to be done in harmony with the collection &amp; other customer service teams on a daily basis. Compliance with internal controls &amp; supporting audits is an important role of this position.
 
 
 
 How You Will Make An Impact
 
 
 
 <ul>
 <li>
 Allocation of customer payment against outstanding invoices - wires, lockbox, payment allocations and process refunds etc. - Timely &amp; accurate postings of customer payments. Cross-verification of the customer account before initiating a refund. Customer instructions are followed for payment allocations.
 </li>
 <li>
 Respond to simple and straight-forward customer queries - Response time on customer queries should meet the SLA and the information provided should be authentic.
 </li>
 <li>
 Co-ordination of chargeback queries between customer service and controllers - Timely closure of chargeback cases to avoid penalty into our bank account.
 </li>
 <li>
 Meeting KPI and SLAs for the clients - Ensure payment processing with accuracy.
 </li>
 <li>
 Daily reporting of Cash Applications - Ensure to share accurate and timely information to facilitate decision making and analysis for the business.
 
 
 </li>
 </ul>
 
 What We Look For
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Accounting
 </li>
 <li>
 2+ years of Shared Service accounting experience
 </li>
 <li>
 Understanding of the general cash application process.
 </li>
 <li>
 Should be flexible with working in shifts.
 </li>
 <li>
 Ability to prioritize workload.
 </li>
 <li>
 SAP experience is mandatory.
 </li>
 <li>
 Should have good knowledge of Excel.
 </li>
 <li>
 Manage a high volume of transactional work with a high degree of accuracy.
 </li>
 <li>
 Effective communication skills; proven ability to communicate effectively with internal business partners at various levels.
 </li>
 <li>
 Ability to prioritize, multitask, and meet deadlines.
 </li>
 <li>
 Willingness to establish and maintain effective working relationships.
 </li>
 <li>
 Dynamic candidate who demonstrates initiative, is results-oriented, and flexible.
 
 
 </li>
 </ul>
 
 About Wiley
 
 
 
 Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities.
 
 
 With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.
 
 
 Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.
 
 
 We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
 
 
 We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for United Kingdom, Canada and USA based roles.
 
 
 When applying, please attach your resume/CV to be considered.
 
 
</div>

Accounts Receivable Executive

Saint-Gobain Group in India

<div>
 
 
 About the Role:
 
 
 
 We&rsquo;re looking for an experienced
 
 technical professional
 
 to join our Gyproc team as
 
 Assistant Manager &ndash; Technical
 
 for the
 
 Delhi region
 
 . This individual contributor role is responsible for delivering
 
 on-site technical support
 
 , enhancing contractor capabilities, and enabling successful project execution for drywall and non-drywall systems.
 
 
 You&rsquo;ll act as a key bridge between
 
 project teams, contractors, and sales
 
 , helping drive quality, innovation, and customer satisfaction in the rapidly growing construction market.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Conduct site visits to provide hands-on technical assistance and execution support.
 </li>
 <li>
 Manage contractor development and capability enhancement.
 </li>
 <li>
 Deliver product mock-ups, samples, technical solutions, and training at customer sites.
 </li>
 <li>
 Support the sales and key account teams in complaint resolution and technical clarifications.
 </li>
 <li>
 Drive field trainings and technical upskilling programs for installers.
 </li>
 <li>
 Track market trends, competitor activities, and contribute to solution innovation.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For:
 
 
 <ul>
 <li>
 B.E. in Civil / Mechanical Engineering (or equivalent).
 </li>
 <li>
 6&ndash;8 years of experience in technical/project support roles in the
 
 construction/building materials
 
 industry.
 </li>
 <li>
 Sound knowledge of
 
 drywall systems
 
 ,
 
 acoustics
 
 ,
 
 fire safety
 
 , and
 
 engineering drawings
 
 .
 </li>
 <li>
 Strong communication and interpersonal skills; ability to influence contractors and partners.
 </li>
 <li>
 Proactive, customer-first attitude with strong project management skills.
 </li>
 </ul>
 
 
</div>

Assistant Technical Manager

<div>
 
 
 About Us
 
 
 
 At
 
 Maverick MES
 
 , we don&rsquo;t just sell solutions&mdash;we engineer results. As a leader in delivering innovative systems and services to industrial and commercial clients, we&rsquo;re growing fast and looking for top talent to grow with us. If you're driven, personable, and ready to make an impact, we want to hear from you.
 
 
 
 The Opportunity
 
 
 
 We&rsquo;re looking for a high-energy
 
 Account Managers
 
 to join our fast-paced, collaborative sales team. This role is ideal for someone who thrives in a results-driven environment and loves building relationships with customers. You&rsquo;ll play a key role in driving revenue by qualifying leads, managing the sales pipeline, and delivering excellent service.
 
 
 
 What You'll Do
 
 
 <ul>
 <li>
 Respond to inbound inquiries and follow up on marketing-generated leads.
 </li>
 <li>
 Conduct needs assessments to understand customer requirements.
 </li>
 <li>
 Present Maverick MES solutions and services via phone, email, and virtual meetings.
 </li>
 <li>
 Prepare quotes and proposals; negotiate pricing and close deals.
 </li>
 <li>
 Manage customer accounts and ensure a seamless transition to delivery teams.
 </li>
 <li>
 Track and update sales activities in CRM systems.
 </li>
 <li>
 Identify and pursue outbound sales opportunities in target markets.
 </li>
 <li>
 Collaborate with marketing and technical teams to support business development efforts.
 </li>
 </ul>
 
 
 What We're Looking For
 
 
 <ul>
 <li>
 3-5 years of Account Manager experience (B2B or industrial/technical sales preferred).
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Ability to build rapport quickly and manage multiple accounts with confidence.
 </li>
 <li>
 Self-motivated, organized, and goal-oriented.
 </li>
 <li>
 Familiarity with CRM tools (e.g., Salesforce, HubSpot) is a plus.
 </li>
 <li>
 Team player with a competitive edge (background in sports or leadership roles a bonus).
 </li>
 </ul>
 
 
 What You'll Get
 
 
 <ul>
 <li>
 💰
 
 Competitive base salary + commission
 
 </li>
 <li>
 🏥
 
 Full benefits package
 
 : medical, dental, vision, 401(k), and PTO
 </li>
 <li>
 📚
 
 Career growth opportunities
 
 in a fast-growing company
 </li>
 <li>
 💡
 
 Collaborative culture
 
 that values your input and ideas
 </li>
 <li>
 🌍
 
 Make a real impact
 
 on clients&rsquo; operations and sustainability goals
 </li>
 </ul>
 
 
 Why Maverick MES?
 
 
 
 We&rsquo;re building a culture of innovation, ownership, and collaboration. At Maverick MES, your growth is our growth. We provide the tools, training, and environment for you to thrive and make your mark.
 
 
 
 Ready to take the next step in your sales career?
 
 
 
 Apply today and let's create something great together. Please proceed to take this PI Survey https://assessment.predictiveindex.com/bo/6T0F/AccountManagerSGT
 
</div>

Account Manager

Kratikal

<div>
 
 As a Product Manager, you will define, build, and scale the
 
 Kratikal &amp; Threatcop product suite
 
 &mdash;including
 
 AutoSecT, TSAT, TLMS, TDMARC, and TPIR
 
 . You will collaborate closely with development, customer success, and cross-functional teams to drive the roadmap and execution, ensuring our solutions meet market and customer needs with
 
 speed, scale, and quality
 
 . This role sits at the
 
 intersection of technology, user needs, and business strategy
 
 , ideal for someone who thrives in a
 
 fast-paced and collaborative environment
 
 .
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 <ol>
 <li>
 Craft clear, detailed, and
 
 technically sound product requirements, workflows,
 
 and user stories grounded in user needs and business goals
 </li>
 <li>
 Leverage
 
 product usage data, feature adoption metrics, and customer journey insights
 
 to guide prioritization and development efforts.
 </li>
 <li>
 Own and groom the product backlog, breaking down epics and prioritizing features based on user value, technical feasibility, and strategic alignment.
 
 Collaborate with developers
 
 to scope solutions and manage sprints to ensure timely, high-quality delivery.
 </li>
 <li>
 
 Analyze and act on customer feedback to identify pain points, prioritize fixes, and improve the product experience.
 
 Conduct regular feature research to enhance existing capabilities and
 
 introduce new ones based on user input and competitive benchmarking.
 
 </li>
 <li>
 Drive the
 
 adoption of AI in the product
 
 to enable intelligent automation, particularly focusing on
 
 agent-based AI capabilities that enhance user experience and reduce manual effort.
 
 </li>
 <li>
 Contribute to the conceptualization and
 
 execution of the auto GRC (Governance, Risk, and Compliance) product
 
 &mdash;ensuring alignment with regulatory requirements, customer needs, and automation best practices.
 </li>
 <li>
 Translate product vision, customer needs, and technical constraints into a shared understanding across
 
 development, QA, DevOps, customer success, and other stakeholders.
 
 </li>
 <li>
 Coordinate with
 
 QA and DevOps to manage releases,
 
 uphold performance and reliability standards, and ensure seamless delivery to end users.
 </li>
 <li>
 Support product launch planning, manage post-release reviews, and implement iteration cycles to optimize adoption, engagement, and product-market fit.
 </li>
 </ol>
 
 
 
 
 
 
 Qualifications/Skills Required:
 
 
 
 
 
 
 <ol>
 <li>
 Bachelor&rsquo;s degree in Engineering, Computer Science, or a related field.
 </li>
 <li>
 5+ years of experience in product management within B2B SaaS environments is a must.
 </li>
 <li>
 
 
 Project Management:
 
 
 Project Planning, Agile, Scrum, Waterfall, Risk Management, Scope Management.
 </li>
 <li>
 
 
 Tools and Software:
 
 
 JIRA, Confluence, SharePoint.
 </li>
 <li>
 
 
 Technical Skills:
 
 
 Agile, ITIL (Information Technology Infrastructure Library), Data Analysis.
 </li>
 <li>
 
 
 Soft Skills:
 
 
 Communication, Time Management, Problem-Solving, Multitasking, Attention to Detail.
 </li>
 </ol>
 
 
 
 
 
 
 Why You'll Enjoy Working at Kratikal:
 
 
 
 <ol>
 <li>
 Get the fast learning and exciting environment of a startup, combined with the stable work and strong performance of a bigger company. There's lots of room to learn, grow, and share your ideas.
 </li>
 <li>
 We also provide good benefits like health insurance, a gratuity payment, and Employees' Provident Fund (a savings plan for your future).
 </li>
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 We are an equal opportunity employer, where everyone has a fair chance.
 </li>
 </ol>
 
 
 
 
 
 
 About Us:
 
 
 
 
 
 Kratikal Tech Private Limited
 
 is a leading B2B cybersecurity firm offering cutting-edge cybersecurity solutions and services such as Network Security Audits, Compliance Implementation, IoT Security, and VAPT. Serving over 150+ enterprise customers and 1825+ SMEs across industries including E-commerce, Fintech, BFSI, NBFC, Telecom, Consumer Internet, Cloud Service Platforms, Manufacturing, and Healthcare, Kratikal is dedicated to helping organizations combat cybercriminals using advanced, technology-driven cybersecurity solutions.
 
 
 
 
 
 The company also develops in-house cybersecurity products, including
 
 AutoSecT
 
 , competing with industry giants, alongside
 
 TSAT
 
 (Threatcop Security Awareness Training),
 
 TDMARC
 
 (Threatcop DMARC),
 
 TLMS
 
 (Threatcop Learning Management System), and
 
 TPIR
 
 (Threatcop Phishing Incident Response). These products have received numerous awards and recognitions for their innovation and effectiveness.
 
 
 
 
 
 Kratikal has been honored as the
 
 Top Cyber Security Startup
 
 at the 12th Top 100 CISO Awards. With a global reach, Kratikal collaborates with renowned organizations to secure their digital landscapes. For more information, visit our websites at
 
 www.kratikal.com
 
 and
 
 www.threatcop.com
 
 
</div>

Product Manager

TELUS Digital

<div>
 
 Requirements
 
 
 
 
 Description and Requirements
 
 
 
 About the role
 
 
 The Operations Team Leader - Bilingual is responsible for directing, monitoring, and developing the team of Operations CSRs under his/her charge, providing the necessary tools for your team to perform its tasks in order to ensure ongoing compliance metrics assigned to the account.
 
 
 Responsibilities:
 
 
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 Monitoring a Real time queues
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 KPI management
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 Coaching, mentoring and upskilling the team members
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 Ensure healthy Service Levels;
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 Continuous monitoring and evaluation of the performance of the assigned team;
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 Constantly monitoring the metrics/deliverables assigned to the team;
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 monitoring the quality standards required by the account using motivational techniques to stimulate the team;
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 Implementation of action plans, among others.
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 Taking Supervisory calls if needed
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 The scope of support is voice and non voice both.
 
 
 
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 </ul>
 Skills:
 
 
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 Strong leadership skills
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 Develop team's talent
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 Teamwork oriented
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 High sense of urgency
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 Excellent social skills
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 Able to deliver results working under pressure
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 Strong Multitasking skills
 
 
 
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 </ul>
 Knowledge:
 
 
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 Advanced Excel/Google sheets - Desired
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 PivotTables
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 Search the data value by: VLOOKUP.
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 Oral and written comprehension
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 Basic Knowledge of Operational Procedures
 
 
 
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 </ul>
 EEO Statement
 
 
 At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
 
 
 Equal Opportunity Employer
 
 
 At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants&rsquo; qualifications, merits, competence and performance without regard to any characteristic related to diversity.
</div>

Operations Team Leader

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