product analyst

assistant controller - 0 to 2 years (12 months contract) Jobs in Mangaluru

assistant controller - 0 to 2 years (12 months contract)

customer operations specialist/project manager Jobs in Mangaluru

customer operations specialist/project manager

customer success analyst (12 months contract) Jobs in Mangaluru

customer success analyst (12 months contract)

customer success specialist - emea Jobs in Mangaluru

customer success specialist - emea

customer success analyst 12 months contract

LinkedIn

<div>
 
 Company Description
 
 
 
 LinkedIn is the world&rsquo;s largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters.
 
 
 
 Job Description
 
 
 
 This is a 12 months fixed term contract role
 
 
 At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.As a Customer Success Analyst, you will partner closely with internal partners to ensure our largest corporate customers realise the maximum value from their investment into LinkedIn&rsquo;s Talent Solutions products. You will partner with the Sales and Customer Success teams deliver strategic and operational data asks, ultimately supporting customer relationships. This is a highly collaborative role, which requires excellent analysis skills, organization, prioritization, clear communication, stakeholder management, and an interest in developing your technical skillset.
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Maintains a detailed knowledge of LinkedIn&rsquo;s products and the impact they can have for our customers.
 </li>
 <li>
 Assists in the process of creating customer value and operational reviews including project management of the process, providing analytical insights, consolidating format, proofreading, and pulling standard reports.
 </li>
 <li>
 Completes report creation for customers using multiple systems to help customers understand the impact of LinkedIn partnership.
 </li>
 <li>
 Works cross-functionally with internal LinkedIn partners (Sales, CSM, Insights, etc.) in support of customer value demonstration/ ROI goals.
 </li>
 <li>
 Helps design and sustain account team organizational systems in partnership with cross-functional partners (i.e., creation/management of team communication channels, etc.).
 </li>
 <li>
 Uses advanced analysis skills (SQL, pivot tables, formulas, and x-lookups) to compile multiple data reports.
 </li>
 <li>
 Partners closely with CSMs to prioritize projects based on customer maturity.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Basic Qualifications:
 
 
 <ul>
 <li>
 2+yrs in data analysis/reporting role
 </li>
 <li>
 Experience with Microsoft suite of products (Excel, PowerPoint, Word, SharePoint etc.)
 </li>
 <li>
 Working experience with SQL
 
 
 
 </li>
 </ul>
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Data and Insights-driven; able to synthesize data and help communicate the &ldquo;so what&rdquo; to a customer.
 </li>
 <li>
 Strong cross-functional partnership experience.
 </li>
 <li>
 Past work experience within a fast-paced environment.
 </li>
 <li>
 Experience synthesizing data and insights together for a client presentation.
 </li>
 <li>
 Experience working within Excel, PowerBI, and/or Tableau.
 </li>
 <li>
 Experience leading/managing a project and associated deliverable work.
 </li>
 <li>
 Excellent verbal and written communication skills with the ability to document and communicate with internal and external resources.
 </li>
 <li>
 Highly detail-oriented and organized with ability to effectively prioritize and multi-task.
 </li>
 <li>
 Exceptional attention to detail to ensure accuracy and effective execution of all projects and tasks undertaken.
 
 
 
 </li>
 </ul>
 Suggested Skills:
 
 
 <ul>
 <li>
 SQL
 </li>
 <li>
 Powerpoint
 </li>
 <li>
 Data Analytics
 </li>
 <li>
 Problem solving
 </li>
 <li>
 Data story telling
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
</div>

Customer Success Analyst (12 months contract)

Accenture in India

<div>
 
 Skill required:
 
 Claims Appeals - Claims Administration
 
 
 
 Designation:
 
 Health Admin Services Associate
 
 
 
 Qualifications:
 
 Any Graduation
 
 
 
 Years of Experience:
 
 1 to 3 years
 
 
 
 About Accenture
 
 
 
 Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
 
 
 What would you do?
 
 To provide support to the clinical team and client team to assist in the promotion of quality member outcomes, to optimize member benefits, and to promote effective use of resources. Supports the procedures that ensure adherence to medical policy and member benefits in providing service that is medically appropriate, high quality, and cost effective. Utilization Management: Gathers information using the appropriate client-specific telephonic screening tools. Conducts pre-review screening under the guidance and direction of US licensed health professionals. Case Management/Disease Management -Provides support functions for wellness programs, health management programs and preventative care opportunities that the member may have as part of their benefits. Gathers information using the appropriate client-specific telephonic screening tools.
 
 
 
 What are we looking for?
 
 
 
 <ul>
 <li>
 Microsoft Excel
 </li>
 <li>
 Microsoft PowerPoint
 </li>
 <li>
 Written and verbal communication
 </li>
 <li>
 Related outsourcing operations experience
 </li>
 <li>
 Claims reviews/audit experience and data entry experience
 </li>
 <li>
 Knowledge of utilization management process and ability to interpret and apply member contracts, and member benefits
 </li>
 <li>
 Knowledge of ICD-9 and ICD-IO and CPT codes, preferred
 </li>
 <li>
 Experience in medical or insurance field, preferred
 </li>
 <li>
 Requires analysis and solving of increasingly complex problems.
 </li>
 <li>
 Interaction is with peers within Accenture before updating supervisors. Likely has some interaction with clients and/or Accenture management. With proper guidance and oversight by Team Lead, may be tapped for precepting, training, mentoring and job shadowing duties
 </li>
 <li>
 Holds current and unrestricted local (PH) Registered Nurse license.
 </li>
 <li>
 Bachelor of Science Nursing (BSN) degree
 </li>
 <li>
 Excellent written and verbal communication skills in English
 </li>
 <li>
 Must pass American English and alternate language fluency test ("Test") upon hire (non-US resident) by successfully completing internal written test. For voice accounts, you must pass US Berlitz B2 level or Versant score 58 and above upon hire or upon assuming role.
 </li>
 <li>
 Proficiency in basic computer knowledge with the ability to learn additional computer programs
 </li>
 <li>
 A minimum of three (3) months of prior working experience as a Registered Nurse in a clinical setting required o Three months is equivalent to 480 hours of working experience as an RN o Work experience as a Registered Nurse means holding an active RN license and providing direct patient care o Clinical setting includes inpatient hospital, outpatient hospital or clinic, or 1-year related Accenture or other outsourcing experience or returning Analyst employee
 </li>
 <li>
 Strong customer service focus o Ability to empathize o Prioritizing customer needs Roles and Responsibilities:
 </li>
 <li>
 Manages incoming or outgoing telephone calls, e-Reviews, and/or faxes, including triage, opening of cases and data entry into client system.
 </li>
 <li>
 Determines contract; verifies eligibility and benefits.
 </li>
 <li>
 Conducts a thorough provider radius search in client system and follows up with provider on referrals given.
 </li>
 <li>
 Checks benefits for facility-based treatment.
 </li>
 <li>
 Obtains intake (demographic) information from caller, e-Reviews, and/or from fax. Processes incoming requests, collection of non-clinical information needed for review from providers, utilizing scripts to screen basic and complex requests for pre-certification and/or prior authorization.
 </li>
 <li>
 Performs data entry of contact into client systems and routes as appropriate Match fax/clinical records with appropriate case.
 </li>
 <li>
 Consolidate inputs for approval.
 </li>
 <li>
 Generate the needed letters as directed by client and/or outlined in client s procedure manual
 </li>
 <li>
 Assign cases/activities and work within client s system to facilitate workflow and productivity goals.
 </li>
 <li>
 Refers cases requiring clinical review to a nurse reviewer. Performs case checks and reviews to ensure case creation is complete, correct, and "nurse ready".
 </li>
 <li>
 Tasks cases accurately to the correct queue.
 </li>
 <li>
 Conducts outbound scripted calls to providers to request clinical information as directed by clinician.
 </li>
 <li>
 Conducts outbound scripted calls to providers to complete approval notification process as directed by clinician.
 </li>
 <li>
 Performs Daily Task list maintenance activities under the direction of the Team Lead/Operations Manager and as per customer workflow.
 </li>
 <li>
 Provide administrative support to /Nurse Reviewer via case preparation, phone number verification, medical record requests and verbal call out approval notifications.
 </li>
 <li>
 Provide administrative support of post service claims utilizing the member s benefit contract and health plan guidelines.
 </li>
 <li>
 Performs administrative tasks and work as directed by clinician or Team Lead/Operations. Consults clinician and Team Lead/Operations Manager timely and appropriately.
 </li>
 <li>
 Reports inventory numbers and assigns task lists under the direction of the Team Lead/Operations and as requested by the customer.
 </li>
 <li>
 Prioritize follow-up and actions based on case request receipt dates, customer workflow, service level agreements and regulatory timeframes.
 </li>
 <li>
 Responsibilities exclude collection of non-scripted information, evaluation, or interpretation of clinical information, and providing medical advice/opinion on treatment or services.
 </li>
 <li>
 Please note that this role may require you to work in rotational shifts, Any Graduation
 
 </li>
 </ul>
</div>

Health Admin Services Associate

<div>
 
 Skill required:
 
 Claims Appeals - Claims Administration
 
 
 
 Designation:
 
 Health Admin Services New Associate
 
 
 
 Qualifications:
 
 Any Graduation
 
 
 
 Years of Experience:
 
 0 to 1 years
 
 
 
 About Accenture
 
 
 
 Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
 
 
 What would you do?
 
 To provide support to the clinical team and client team to assist in the promotion of quality member outcomes, to optimize member benefits, and to promote effective use of resources. Supports the procedures that ensure adherence to medical policy and member benefits in providing service that is medically appropriate, high quality, and cost effective. Utilization Management: Gathers information using the appropriate client-specific telephonic screening tools. Conducts pre-review screening under the guidance and direction of US licensed health professionals. Case Management/Disease Management -Provides support functions for wellness programs, health management programs and preventative care opportunities that the member may have as part of their benefits. Gathers information using the appropriate client-specific telephonic screening tools.
 
 
 
 What are we looking for?
 
 
 
 <li>
 Microsoft Excel
 </li>
 <li>
 Microsoft PowerPoint
 </li>
 <li>
 Written and verbal communication
 </li>
 <li>
 Related outsourcing operations experience
 </li>
 <li>
 Claims reviews/audit experience and data entry experience
 </li>
 <li>
 Knowledge of utilization management process and ability to interpret and apply member contracts, and member benefits
 </li>
 <li>
 Knowledge of ICD-9 and ICD-IO and CPT codes, preferred
 </li>
 <li>
 Experience in medical or insurance field, preferred
 </li>
 <li>
 Requires solving of routine problems, largely through precedent and referral to general guidelines.
 </li>
 <li>
 Interaction is within own team and direct supervisor
 </li>
 <li>
 Requires analysis and solving of increasingly complex problems.
 </li>
 <li>
 Interaction is with peers within Accenture before updating supervisors. Likely has some interaction with clients and/or Accenture management. With proper guidance and oversight by Team Lead, may be tapped for precepting, training, mentoring and job shadowing duties
 </li>
 <li>
 Holds current and unrestricted local (PH) Registered Nurse license.
 </li>
 <li>
 Bachelor of Science Nursing (BSN) degree
 </li>
 <li>
 Excellent written and verbal communication skills in English
 </li>
 <li>
 Must pass American English and alternate language fluency test ("Test") upon hire (non-US resident) by successfully completing internal written test. For voice accounts, you must pass US Berlitz B2 level or Versant score 58 and above upon hire or upon assuming role.
 </li>
 <li>
 Proficiency in basic computer knowledge with the ability to learn additional computer programs
 </li>
 <li>
 A minimum of three (3) months of prior working experience as a Registered Nurse in a clinical setting required o Three months is equivalent to 480 hours of working experience as an RN o Work experience as a Registered Nurse means holding an active RN license and providing direct patient care o Clinical setting includes inpatient hospital, outpatient hospital or clinic, or 1-year related Accenture or other outsourcing experience or returning Analyst employee
 </li>
 <li>
 Strong customer service focus o Ability to empathize o Prioritizing customer needs Roles and Responsibilities:
 </li>
 <li>
 Manages incoming or outgoing telephone calls, e-Reviews, and/or faxes, including triage, opening of cases and data entry into client system.
 </li>
 <li>
 Determines contract; verifies eligibility and benefits.
 </li>
 <li>
 Conducts a thorough provider radius search in client system and follows up with provider on referrals given.
 </li>
 <li>
 Checks benefits for facility-based treatment.
 </li>
 <li>
 Obtains intake (demographic) information from caller, e-Reviews, and/or from fax. Processes incoming requests, collection of non-clinical information needed for review from providers, utilizing scripts to screen basic and complex requests for pre-certification and/or prior authorization.
 </li>
 <li>
 Performs data entry of contact into client systems and routes as appropriate Match fax/clinical records with appropriate case.
 </li>
 <li>
 Consolidate inputs for approval.
 </li>
 <li>
 Generate the needed letters as directed by client and/or outlined in client s procedure manual
 </li>
 <li>
 Assign cases/activities and work within client s system to facilitate workflow and productivity goals.
 </li>
 <li>
 Refers cases requiring clinical review to a nurse reviewer. Performs case checks and reviews to ensure case creation is complete, correct, and "nurse ready".
 </li>
 <li>
 Tasks cases accurately to the correct queue.
 </li>
 <li>
 Conducts outbound scripted calls to providers to request clinical information as directed by clinician.
 </li>
 <li>
 Conducts outbound scripted calls to providers to complete approval notification process as directed by clinician.
 </li>
 <li>
 Performs Daily Task list maintenance activities under the direction of the Team Lead/Operations Manager and as per customer workflow.
 </li>
 <li>
 Provide administrative support to /Nurse Reviewer via case preparation, phone number verification, medical record requests and verbal call out approval notifications.
 </li>
 <li>
 Provide administrative support of post service claims utilizing the member s benefit contract and health plan guidelines.
 </li>
 <li>
 Performs administrative tasks and work as directed by clinician or Team Lead/Operations. Consults clinician and Team Lead/Operations Manager timely and appropriately.
 </li>
 <li>
 Reports inventory numbers and assigns task lists under the direction of the Team Lead/Operations and as requested by the customer.
 </li>
 <li>
 Prioritize follow-up and actions based on case request receipt dates, customer workflow, service level agreements and regulatory timeframes.
 </li>
 <li>
 Responsibilities exclude collection of non-scripted information, evaluation, or interpretation of clinical information, and providing medical advice/opinion on treatment or services.
 </li>
 <li>
 Please note that this role may require you to work in rotational shifts
 
 
 </li>
 Any Graduation
 
 
</div>

Health Admin Services New Associate

<div>
 
 Company Description
 
 
 
 LinkedIn is the world&rsquo;s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We&rsquo;re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that&rsquo;s built on trust, care, inclusion, and fun &ndash; where everyone can succeed.
 
 
 Join us to transform the way the world works.
 
 
 
 Job Description
 
 
 
 At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
 
 
 We are looking for a Talent Account Executive to join our team and generate new opportunities within Academics vertical. You will have proven experience selling complex solutions to the higher education. You will be responsible for responding to inbound inquiries as well as blanketing your region with outbound activity. You will strategically approach target educational institutions and teams, identify the best technology options and sell LinkedIn&rsquo;s learning and hiring solutions. Although you strive to meet and exceed quota, you will always act in the best interest of the client.
 
 
 
 Location: Chennai/ Coimbatore
 
 
 
 
 Responsibilities:
 
 
 
 
 Business Development and Sales Management
 
 
 
 <ul>
 <li>
 Prospect relentlessly to build a pipeline and establish strong personal relationships with prospects.
 </li>
 <li>
 Create reliable forecasts and maintain transparency with management on pipeline status.
 </li>
 <li>
 Close new business consistently at or above quota level.
 </li>
 <li>
 Develop and execute on a strategic plan for the territory, document, and distribute competitive information.
 
 
 
 </li>
 </ul>
 
 Customer Success and Relationship Building
 
 
 
 <ul>
 <li>
 Proactively mitigate churn risk by adopting a smart, customer-centric approach.
 </li>
 <li>
 Build relationships with multiple stakeholders across the customer&rsquo;s organization, both vertically and horizontally.
 </li>
 <li>
 Sell LinkedIn solutions suite across various customer lines of business (LOBs).
 </li>
 <li>
 Demonstrate joint accountability with colleagues and cross-functional teams for optimal customer success.
 
 
 
 </li>
 </ul>
 
 Collaboration, Leadership, and Operational Excellence
 
 
 
 <ul>
 <li>
 Invest in colleagues by offering coaching and advice when opportunities for improvement arise.
 </li>
 <li>
 Develop and circulate best practices as the foundation for team success.
 </li>
 <li>
 Be proactive in solving problems outside of your area and take on additional initiatives as needed.
 </li>
 <li>
 Seek leadership opportunities and work to help the company achieve broader objectives.
 </li>
 <li>
 Maintain discipline in territory and account planning, forecasting, and quota attainment.
 </li>
 <li>
 Travel as required (approximately 40% of the time).
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Basic Qualifications:
 
 
 
 <ul>
 <li>
 6+ years of experience in sales
 </li>
 <li>
 3+ years of relevant sales experience selling into education vertical
 
 
 
 </li>
 </ul>
 
 Preferred Qualification :
 
 
 
 <ul>
 <li>
 Solution selling
 </li>
 <li>
 Ability to multithread and sell to different business stakeholders
 </li>
 <li>
 Experience in selling SaaS solutions
 </li>
 <li>
 Ability to find, manage, and close high-level business in an evangelist sales environment
 </li>
 <li>
 Ability to negotiate and accurate forecasting skills
 </li>
 <li>
 Knowledge of software contract terms and conditions with the ability to create fair transactions
 </li>
 <li>
 Experience in handling CRM
 </li>
 <li>
 Ability to manage CXO relationships and large enterprise accounts
 </li>
 <li>
 Ability to assess business opportunities and use data to inform decision-making and persuade others
 </li>
 <li>
 Ability to manage a large number of prospect situations simultaneously while positioning company products against direct and indirect competitors
 
 
 
 </li>
 </ul>
 
 Suggested Skills
 
 :
 
 
 <ul>
 <li>
 Solution Selling
 </li>
 <li>
 Negotiation
 </li>
 <li>
 Forecasting
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
</div>

Account Executive, University Sales

Booking Holdings (NASDAQ: BKNG)

<div>
 
 Company Intro
 
 
 
 Booking Holdings India is a Center of Excellence based in Bengaluru, India and was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of our Brands
 
 
 Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands - Booking.com, KAYAK, priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world.
 
 
 
 Job Overview
 
 
 
 As a Accounts Receivable Finance Analyst, you will be working on a global portfolio of accounts to ensure that the Accounts receivable operational ad hoc tasks are performed daily by closing Jira tickets and performing transactions and Internal audits while bringing initiatives to improve the activities/processes. The Accounts Receivable Finance Analyst, will reconcile accounts, issue manual invoices, post payments and update customer records in the Accounting/Reporting systems and perform Cash application for high volume of receipts. You are responsible to Investigate and resolve business partner inquiries to ensure the efficient payment allocation (including Direct Debit), inbound management, and ad-hoc business requests to accommodate for bulk / complex payment clearances. The Accounts Receivable Finance Analyst,has a good level of knowledge and expertise in regards to the Account receivable/Billing &amp; Legal Collections process and is able to analyze it with a critical mindset in order to identify gaps and opportunities to improve it and make it more efficient, scalable and reduce manual workload. Accounts Receivable Finance Analyst responsibilities require a good level of technical expertise in order to be able to effectively work both with internal and external stakeholders and ensure that core operations are effectively performed and system and operational improvements are determined and achieved.
 
 
 
 Key Responsibilities
 
 
 
 
 Responsibilities and Duties - for posting
 
 
 
 <li>
 Post all incoming cash payments from customers (direct debit , bank transfer payments and Payment Service Providers ) and ensure accurate and timely allocation adhering to our SLAs, rectifying any allocations or process issues that may occur.
 </li>
 <li>
 Address any system, operational and external issues as and when they occur owning the end to end process
 </li>
 <li>
 Timely allocate the payments coming for Payment Service Providers Globally and reconcile the dedicated GL
 </li>
 <li>
 Set up and maintain appropriate records and files concerning customer remittance and accounts receivable posting transactions, perform the GL reconciliations.
 </li>
 <li>
 Supports and collaborates with the members of the Transformation Team /Opex team regarding the continuous improvement initiatives /projects
 </li>
 <li>
 Ensure standard processes are adhered ,documented and updated in accordance with the compliance standards and guidelines and driven by the business need/change
 </li>
 <li>
 Process sub-team operations:
 </li>
 <ul>
 <li>
 Handling tickets from multiple OTC teams
 </li>
 <li>
 Ad hoc O2C tasks
 </li>
 <li>
 Good contact with banks, third party providers and correspondence with internal stakeholders at all levels
 
 
 
 </li>
 </ul>
 
 Communication
 
 
 
 
 Internal Stakeholders
 
 
 (E.g. Employees of Booking Holdings and its subsidiaries)
 
 
 
 
 Type
 
 
 
 
 
 Cooperation
 
 
 
 
 
 
 Persuasion
 
 
 
 
 
 
 Information
 
 
 
 
 
 Frequency
 
 
 
 
 
 Continuous
 
 
 
 (daily or a several times a day)
 
 
 
 
 
 Frequent
 
 
 
 (about once a week)
 
 
 
 
 
 Occasionally
 
 
 
 (once or twice a month or less)
 
 
 
 Team
 
 
 Cooperation
 
 
 Process the daily workload, support the team, share knowledge and be point of escalations
 
 
 Continuous
 
 
 Internal Stakeholders
 
 
 Cooperation &amp;
 
 
 Information
 
 
 Main point of contact. Work closely together to
 
 
 support operations, share knowledge and support process improvements.
 
 
 Continuous
 
 
 Other Finance/internal teams
 
 
 Cooperation &amp;
 
 
 Information
 
 
 Work with the team to improve communication and processes while supporting alignment with the business focus. Align to B.com best practices
 
 
 Continuous
 
 
 
 External Stakeholders
 
 
 
 External Vendors
 
 
 
 Type
 
 
 
 Information
 
 
 Confirm that Booking.com policies and processes are being followed
 
 
 
 Frequency
 
 
 
 
 
 Continuous
 
 
 
 Knowledge And Skills
 
 
 
 
 Provide a bullet point list of the qualifications that are necessary for someone to fill this position. If anything is &ldquo;preferred,&rdquo; denote with an asterisk (*). [Please be sure this is the knowledge required to perform the role and not what current/former incumbent may happen to hold.]
 
 
 
 
 Required Knowledge
 
 
 
 
 Qualifications - for posting
 
 
 
 
 Place an X in the shaded boxes that are
 
 
 
 required to perform
 
 
 
 the principal duties and responsibilities of this position
 
 
 
 Not Required
 
 
 Specialized Diploma
 
 
 Bachelor&rsquo;s Degree
 
 X
 
 
 
 Master&rsquo;s Degree
 
 
 PhD
 
 
 
 Years of Relevant Job Knowledge
 
 
 
 
 Place an X in the shaded boxes that are
 
 
 
 required to perform
 
 
 
 the principal duties and responsibilities of this position
 
 
 
 Limited job knowledge (0-1 years)
 
 
 Basic job knowledge (1-3 years)
 
 
 <ul>
 <li>
 XX
 
 
 
 </li>
 </ul>
 Broad job knowledge (3-5 years)
 
 X
 
 
 
 Advanced job knowledge (5-8years)
 
 
 Extensive knowledge (8-12 years)
 
 
 Substantial knowledge (12+ years)
 
 
 
 Knowledge Skills &amp; Abilities
 
 
 
 
 List knowledge, skills and abilities that are
 
 
 
 required to successfully perform
 
 
 
 the broad responsibilities of this job
 
 
 
 <ul>
 <li>
 Mandatory OTC Cash Application/Allocation knowledge
 </li>
 <li>
 Working on multiple bank accounts/ currencies is preferable
 </li>
 <li>
 SAP Fica knowledge, MS office, Google Chrome
 </li>
 <li>
 Excellent communication skills, both written and spoken in English;
 </li>
 <li>
 Team and service oriented approach
 </li>
 <li>
 Accurate with good attention to detail
 </li>
 <li>
 Ability to work independently, with high self-motivation and discipline;
 </li>
 <li>
 Should be persistent and have sense of urgency
 </li>
 <li>
 Creative thinker
 </li>
 <li>
 Full ownership, accountability &amp; proactiveness
 </li>
 <li>
 Strong organizational and prioritization skills;
 </li>
 <li>
 Internationally focused and an awareness of different cultures.
 
 
 
 </li>
 </ul>
 
 Position Scope
 
 
 
 
 
 Provide information related to the job&rsquo;s scope and impact. Place an X in the shaded boxes that apply.
 
 
 
 
 
 Scope
 
 
 
 
 Operates within a single Business Unit, or multiple Business Units or Corporate
 
 
 
 Single Business Units
 
 X
 
 
 
 Multiple Business Units
 
 
 Corporate
 
 
 
 Impact
 
 
 
 
 Action and/or outcomes from this job typically impact the following; select all that apply
 
 
 
 
 (E.g., an accounting manager might impact the entire business unit because they are reporting financials for that business unit. An analyst might impact their own team because they are helping create workflows for their team to deliver projects. A VP in HR might impact the entire function by determining best practices for Booking Holdings)
 
 
 
 Own team
 
 
 Department X
 
 
 Entire Function (e.g., HR, Finance, IT)
 
 
 Entire Business Unit (s)
 
 
 Enterprise-wide
 
 
 
 Time Horizon
 
 
 
 
 Actions and/or decision made by this job typically impact their area of work for this period of time
 
 
 
 Short to mid-term (1 - 3 years)
 
 
 Mid to long-term (3 - 5 years) X
 
 
 Long-term (5+ years)
 
 
 
 About BKNG
 
 
 
 Booking Holdings is the world leader in online travel &amp; related services. Our teams work around the clock to build and improve the technology that empowers people to more freely travel across borders, time zones, languages and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands:
 
 
 <ul>
 <li>
 Booking.com
 </li>
 <li>
 KAYAK
 </li>
 <li>
 priceline
 </li>
 <li>
 agoda
 </li>
 <li>
 Rentalcars.com
 </li>
 <li>
 OpenTable
 
 
 
 </li>
 </ul>
 Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.
 
 
 
 Pre-Employment Screening
 
 
 
 
 If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
 
</div>

Accounts Receivable Analyst

<div>
 
 Company Description
 
 
 
 LinkedIn is the world&rsquo;s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We&rsquo;re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that&rsquo;s built on trust, care, inclusion, and fun &ndash; where everyone can succeed.
 
 
 Join us to transform the way the world works.
 
 
 
 Job Description
 
 
 
 At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
 
 
 The Customer Success Manager (CSM) partners closely with their assigned sales partners to ensure LinkedIn Customers achieve a significant return on investment and drive business success with their LinkedIn Hiring Solutions investment.
 
 
 As a CSM you will be tasked with:
 
 
 <ul>
 <li>
 Serving as a Customer Champion and Advocate
 </li>
 <li>
 Helping Customers realize value from their investment
 </li>
 <li>
 Partnering on customer retention and expansion.
 
 
 
 </li>
 </ul>
 The CSM will partner with various stakeholders within assigned customers, to ensure effective user and product onboarding and engagement on LinkedIn Hiring products and solutions.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Partner with sales counterparts on prioritized customers to drive overall engagement, identifying value for customer and helping them achieve success with LinkedIn solutions.
 </li>
 <li>
 Act as a trusted consultant and strategic advisor to end users and their management to drive product adoption and ensure they leverage the solution to achieve agreed upon operational priorities, leading to full business value
 </li>
 <li>
 Analyze current customer engagement metrics and leverage scaled learning resources to provide new and ongoing product education options, applying a problem-solving mindset to address gaps and drive impact
 </li>
 <li>
 Drive greater customer engagement across complex, global accounts by applying data insights, product, and industry expertise.
 </li>
 <li>
 Drive AI feature adoption and bring customers on the change journey in the new Agentic future
 </li>
 <li>
 Understand the tech stack of customers and collaborate proactively on driving strong integrations with LinkedIn tools, to provide strong leverage to our customers
 </li>
 <li>
 Maintain an understanding of LinkedIn&rsquo;s Hiring products and industry knowledge to effectively drive customer engagement on relevant features/functionality for their specific business needs
 </li>
 <li>
 Provide best practices to help drive user behavior and product adoption, and map Hiring solutions to existing customer workflows
 </li>
 <li>
 Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success, leveraging a problem-solving approach to remove adoption barriers
 </li>
 <li>
 Maintain an understanding of Hiring products and industry knowledge to effectively drive greater customer engagement on the most relevant features/functionality for their specific business needs
 </li>
 <li>
 Interpret customer insights to drive change in product and act as voice of customer to LinkedIn Product teams, influencing roadmaps and future innovation through strategic input
 </li>
 <li>
 Work with our global support team to ensure customer escalations are resolved and lean in as needed.
 </li>
 <li>
 Document all communication with customers accurately and in a timely manner via system tools
 </li>
 <li>
 Travel may be required as per customer need to build stronger engagement
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Basic Qualifications:
 
 
 
 <ul>
 <li>
 5+ years of experience in any of the following: Customer Success, Account Management/Sales, Consulting, Product Training and Enablement, Project Management, Change Management
 
 
 
 </li>
 </ul>
 
 
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Recruiting or other applicable talent experience
 </li>
 <li>
 Fundamental interpersonal skills, demonstrated by the ability to build authentic business relationships and effectively manage relational challenges
 </li>
 <li>
 Fundamental organization, project management, and time management skills
 </li>
 <li>
 Experience analyzing data, trends, and client information to identify product or growth opportunities in service of customer value
 </li>
 <li>
 Strong verbal and written communication skills, including expertise in presenting to both small and large audiences
 </li>
 <li>
 Fundamental understanding of Sales concepts and Software as a Service
 </li>
 <li>
 Bachelor's degree or equivalent practical experience
 
 
 
 </li>
 </ul>
 
 Suggested Skills:
 
 
 
 <ul>
 <li>
 Consulting
 </li>
 <li>
 Customer success
 </li>
 <li>
 Business Strategy
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
</div>

Customer Success Manager, LinkedIn Talent Solutions

FreightFox

<div>
 
 
 At
 
 
 FreightFox
 
 
 , we&rsquo;re reimagining how India&rsquo;s manufacturing enterprises move freight &mdash; with data, intelligence, and technology at the core. We&rsquo;re seeking a
 
 
 Business Analyst
 
 
 who thrives at the intersection of
 
 
 operations, analytics, and technology
 
 
 to turn complex logistics challenges into smart, scalable solutions.
 
 
 
 
 
 
 
 As a Business Analyst, you will act as the
 
 
 analytical engine
 
 
 of the business &mdash; translating data into insight, identifying process gaps, and enabling technology teams with structured, validated business requirements. You&rsquo;ll collaborate with multiple functions &mdash; operations, product, engineering, and
 
 
 customers
 
 
 &mdash; to drive continuous improvement and digital transformation.
 
 
 
 
 
 
 
 This role is perfect for someone who enjoys
 
 
 solving problems with data
 
 
 , understands
 
 
 supply chain and manufacturing workflows
 
 
 , and is eager to contribute to the
 
 
 growth journey of a startup
 
 
 .
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 1. Business Understanding &amp; Process Mapping
 
 
 <ul>
 <li>
 
 Partner with stakeholders to understand core operational processes, dependencies, and bottlenecks.
 
 </li>
 <li>
 
 Map and document &ldquo;As-Is&rdquo; and &ldquo;To-Be&rdquo; workflows across logistics, SCM, and manufacturing functions.
 
 </li>
 <li>
 
 Identify automation and digitization opportunities that can enhance speed, visibility, and accuracy.
 
 </li>
 </ul>
 
 
 
 
 
 2. Data Analysis &amp; Insight Generation
 
 
 <ul>
 <li>
 
 Gather, clean, and analyze datasets from multiple systems to identify trends, inefficiencies, and performance drivers.
 
 </li>
 <li>
 
 Build and maintain
 
 
 BI dashboards (Power BI / Tableau)
 
 
 and reports to track KPIs across operations, customer delivery, and cost optimization.
 
 </li>
 <li>
 
 Present insights that guide business decisions &mdash; from process redesign to product enhancements.
 
 </li>
 </ul>
 
 
 
 
 
 3. Requirement Gathering &amp; Solution Design
 
 
 <ul>
 <li>
 
 Work with cross-functional teams to define business needs and translate them into
 
 
 clear, structured requirements
 
 
 for development.
 
 </li>
 <li>
 
 Draft
 
 
 BRDs, FRDs, and user stories
 
 
 that reflect measurable outcomes.
 
 </li>
 <li>
 Collaborate with product and tech teams during UAT and deployment to ensure solutions align with expectations.
 </li>
 <li>
 
 Design and Deliver Solutions to customers with strong support and lead Change Management with Customer Support Teams at the customer's end.
 
 </li>
 </ul>
 
 
 
 
 
 4. ERP &amp; System Enablement
 
 
 <ul>
 <li>
 
 Support ERP or related platform implementations by aligning configurations with process logic.
 
 </li>
 <li>
 
 Validate data accuracy, process flows, and system usability through real-time testing and feedback loops.
 
 </li>
 </ul>
 
 
 
 
 
 5. Performance Measurement &amp; Continuous Improvement
 
 
 <ul>
 <li>
 
 Monitor post-implementation performance and adoption.
 
 </li>
 <li>
 
 Recommend data-backed improvements to drive ROI, efficiency, and customer satisfaction.
 
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 <ul>
 <li>
 
 Bachelor&rsquo;s or Master&rsquo;s degree in
 
 
 Engineering, Business, Information Systems
 
 
 , or related discipline.
 
 </li>
 <li>
 
 1&ndash;5 years of experience
 
 
 as a
 
 
 Business Analyst / Data Analyst / Process Analyst
 
 
 , preferably in
 
 
 logistics, manufacturing, or supply chain
 
 
 .
 
 </li>
 <li>
 
 Proven track record of working in
 
 
 startup or fast-paced environments
 
 
 .
 
 </li>
 <li>
 
 Experience in
 
 
 ERP implementation or process automation
 
 
 projects is a strong advantage.
 
 </li>
 </ul>
 
 
 
 
 Skills &amp; Competencies
 
 <ul>
 <li>
 
 Deep understanding of
 
 
 logistics, SCM, or manufacturing workflows
 
 
 .
 
 </li>
 <li>
 
 Strong proficiency in
 
 
 Excel (advanced), Power BI, or Tableau
 
 
 .
 
 </li>
 <li>
 
 Hands-on experience with
 
 
 data modeling, KPIs, and performance dashboards
 
 
 .
 
 </li>
 <li>
 
 Familiarity with
 
 
 ERP, WMS, CRM, or similar systems
 
 
 .
 
 </li>
 <li>
 
 Excellent
 
 
 requirement documentation, process mapping, and analytical skills
 
 
 .
 
 </li>
 <li>
 
 Knowledge of
 
 
 Agile collaboration tools
 
 
 (Jira, Confluence) preferred.
 
 </li>
 <li>
 
 Strong business acumen with the ability to connect data to decision-making.
 
 </li>
 <li>
 
 Self-driven, curious, and comfortable navigating ambiguity.
 
 </li>
 </ul>
 
 
 
 
 Traits We Value
 
 <ul>
 <li>
 
 Analytical &amp; Curious:
 
 
 You question the status quo and use data to find better ways.
 
 </li>
 <li>
 
 Detail-Oriented:
 
 
 You love structured problem-solving and crisp documentation.
 
 </li>
 <li>
 
 Collaborative:
 
 
 You work seamlessly across business and tech teams.
 
 </li>
 <li>
 
 Outcome-Focused:
 
 
 You translate insights into measurable impact.
 
 </li>
 <li>
 
 Adaptable:
 
 
 You thrive in a dynamic, startup ecosystem.
 
 </li>
 <li>
 
 Customer-First:
 
 
 You think of value creation before deliverables.
 
 </li>
 </ul>
 
 
 
 
 What You&rsquo;ll Get
 
 <ul>
 <li>
 
 A front-row seat in a
 
 
 high-growth startup
 
 
 shaping India&rsquo;s logistics transformation.
 
 </li>
 <li>
 
 Opportunities to
 
 
 build analytical frameworks
 
 
 and influence key business decisions.
 
 </li>
 <li>
 
 A collaborative environment with
 
 
 leaders who value innovation and ownership
 
 
 .
 
 </li>
 <li>
 
 Competitive compensation and
 
 
 ESOPs
 
 
 for long-term contributors.
 
 </li>
 <li>
 
 The freedom to
 
 
 create meaningful change
 
 
 &mdash; from data to decision.
 
 </li>
 </ul>
 
 
 
 
 About FreightFox
 
 
 
 
 
 
 At
 
 
 FreightFox
 
 
 , we&rsquo;re on a mission to make industrial logistics
 
 
 smarter, faster, and transparent
 
 
 . We empower manufacturing enterprises with
 
 
 real-time visibility, intelligent data insights, and tech-enabled freight solutions
 
 
 that redefine efficiency and customer satisfaction.
 
 
 
 
 
 
 
 If you&rsquo;re passionate about
 
 
 data, operations, and digital transformation
 
 
 &mdash; and want to see your work directly impact how India moves &mdash; this is your place to be.
 
 
</div>

Business Analyst

Explore 405+ Customer success analyst 12 months contract in Mangaluru this November. Find roles across top companies and apply now to boost your career.